Artesian Spas Island Spas Series User manual

CERTIFICATE OF
AUTHENTICITY
Thank you for your purchase. This certicate hereby
veries that the spa you have purchased from an
Artesian Spas (May Manufacturing, LLC) authorized
dealer is authentic, brand new and original. The spa has
been crafted and built in the U.S.A in accordance with
industry quality standards.
WARRANTY REGISTRATION
Please activate your warranty and register your spa at
www.ArtesianSpas.com click on owner login or mail
the registration card in the back of the owner’s manual.
Spa Serial #________________________
Spa Model:________________________
Date Purchased:_____________________
Installation Date:____________________
Dealer Name:_______________________
Telephone #:_______________________

TABLE OF CONTENTS
Certicate of Authenticity..........................................
Important Safety Instructions....................................
Electrical Requirements and Installation.................
Codes and Compliance.....................................
Electrical Wiring................................................
60 Hz GFCI Wiring Schematic..........................
50 Hz Residential Wiring Schematic.................
50 Hz Island Spas Single/Dual/Three Phase
Spa Start Up................................................................
Selecting a Location..........................................
Inspection...........................................................
Filling the Spa with Water...................................
Turning the Power On........................................
Verifying Water Circulation.................................
Testing the GFCI Breaker...................................
Danger Risk of Electrical Shock.........................
Priming the Pump..............................................
Water Preparation..............................................
Topside Controller Instructions................................
The Main Screen.........................................................
Spa Operation.............................................................
Temperature Operation..............................................
The Settings Screen ..................................................
Temp Range......................................................
Heat Mode.........................................................
Ready Mode......................................................
Rest Mode.........................................................
Time of Day.......................................................
Setting Filter Cycle............................................
Invert Display.....................................................
Restricting Operations (Lock)............................
Hold...................................................................
Utilities...............................................................
Preference.........................................................
Time Display.......................................................
Reminder...........................................................
Dolphin (Not Used)............................................
Color..................................................................
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TABLE OF CONTENTS
Language..............................................................
General Messages..........................................................
Heater-Related Messages..............................................
Sensor Related Messages.............................................
Miscellaneous Messages...............................................
System Related Messages.............................................
Reminder Messages.......................................................
Maintaining Your Spa.....................................................
Draining Your Spa.................................................
Pillow Care............................................................
Jet Care.................................................................
Removing, Installing, and Cleaning Filters............
Winterizing Your Spa..............................................
Spa Cabinet Care..................................................
Cleaning Your Spa Interior.....................................
Cover Care.............................................................
Chemical Treatment of Water.................................
Artesian Spas Island Warranty.....................................
Artesian Spas Island Parts List & Diagram.................
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53

IMPORTANT SAFETY INSTRUCTIONS
PLEASE TAKE THE TIME TO READ ALL OF THESE WARNINGS
AND CAUTIONS PRIOR TO USING YOUR SPA.
PLEASE, be a responsible spa owner. When installing and using this
spa, always adhere to basic safety precautions. Be sure to list emergency
telephone numbers at the telephone nearest the spa, including physician,
hospital, ambulance, police, and the re department. Be certain to explain
safety precautions to all new or occasional users of your spa. Remember,
they may not be aware of the possible risks associated with the spa water
temperature. Have at least one family member learn CPR (cardiopulmo-
nary resuscitation). IT COULD SAVE A LIFE!
READ AND FOLLOW ALL INSTRUCTIONS
1. WARNING - To reduce the risk of injury, do not permit children to use
this product unless they are closely supervised at all times.
2.Awire connector is provided on this unit to connect a minimum 8AWG
(8.4 mm) solid copper conductor between this unit and any metal equip-
ment, metal enclosures of electrical equipment, metal water pipe, or
conduit within 5 feet (1.5 m) of the unit.
3. For cord connected/convertible units. DANGER - Risk of Injury -
a) Replace damaged cord immediately.
b) Do not bury cord.
c) Connect to a grounded, grounding type receptacle only.
4. DANGER - Risk of Accidental Drowning - Extreme caution must
be exercised to prevent unauthorized access by children. To avoid ac-
cidents, ensure that children cannot use this spa unless they are super-
vised at all times.
5. DANGER - Risk of Injury - The suction ttings in this area are sized
to match the specic water ow created by the pump. Should the need
arise to replace the suction ttings or the pump, be sure the ow rates
are compatible.
Never operate spa if the suction ttings are broken or missing. Never
replace a suction tting with one rated less than the ow rate marked on
the original suction tting.
6. DANGER - Risk of Electrical Shock - Install at least 5 feet (1.5 m)
from all metal surfaces. As an alternative, a spa may be within 5 feet
of metal surfaces if each metal surface is permanently connected by a
minimum 8AWG (8.4 mm) solid copper conductor to the wire connector
on the terminal box that is provided for this purpose.
1

2
IMPORTANT SAFETY INSTRUCTIONS
7. DANGER - Risk of Electric Shock - Do not permit any electrical
appliance such as a light, telephone, radio, or television, within 5 feet
(1.5m) of a spa.
8. WARNING - To reduce the risk of injury:
a) The water in a spa should never exceed 40ºC (104ºF). Water tem-
peratures between 38ºC (100ºF) and 40ºC are considered safe for a
healthy adult. Lower water temperatures are recommended for young
children and when spa use exceeds 10 minutes.
b) Since excessive water temperatures have a high potential for caus-
ing fetal damage during the early months of pregnancy, pregnant or
possibly pregnant women should limit spa water temperatures to 38ºC
(100ºF).
c) Before entering a spa, the user should measure the water tempera-
ture.
d) The use of alcohol, drugs, or medication before or during spa use
may lead to unconsciousness with the possibility of drowning.
e) Obese persons and persons with a history of heart disease, low
or high blood pressure, circulatory system problems, or diabetes
should consult a physician before using a spa.
f) Persons using medication should consult a physician before using a
spa since some medication may induce drowsiness while other medica-
tion may affect heart rate, blood pressure, and circulation.
SAVE THESE INSTRUCTIONS
EQUIPMENT ASSEMBLIES
An equipment assembly shall be additionally provided with the following
important safety instructions
1. WARNING - Risk of accidental drowning. Extreme caution must be ex-
ercised to prevent unauthorized access by children, to avoid accidents,
ensure that children cannot use a spa or hot tub unless they are closely
supervised at all times.
2. DANGER - To reduce the risk of drowning from hair and body entrap-
ment, install a suction tting(s) with a marked ow rate that equals or
exceeds the ow rate marked on the equipment assembly.
3. DANGER - To reduce the risk of injury, do not remove the suction t-
tings. Never operate a spa or hot tub if the suction ttings are broken or
missing. Never replace a suction tting with one rated less than the ow
rate marked on the equipment assembly.

3
IMPORTANT SAFETY INSTRUCTIONS
4. DANGER- Risk of Electric Shock. Do not permit any electric appliance,
such as a light, telephone, radio, or television, within 5 feet (1.5m) of a spa
or hot tub.
5. WARNING - Risk of Electric Shock. Install at least 5 feet (1.5m) from
inside wall of hot tub or spa using non metallic plumbing.
6. WARNING - To `reduce the risk of injury:
a) The water in a spa should never exceed 40
o
C (104
o
F) Water tempera-
tures between 38
o
C (100
o
F) and 40
o
C are considered safe for a healthy
adult. Lower water temperatures are recommended for young children and
when spa use exceeds 10 minutes.
b) Since excessive water temperatures have a high potential for causing
fetal damage during the early months of pregnancy, pregnant or possibly
pregnant women should limit spa water temperatures to 38
o
C (100
o
F).
c) Before entering a spa or hot tub, the user should measure the water
temperature since the tolerance of water temperature regulating devices
varies.
d) The use of alcohol, drugs or medication before or during spa or hot tub
use may lead to unconsciousness with the possibility of drowning.
e) Obese persons and persons with a history of heart disease, low or high
blood pressure, circulatory system problems, or diabetes should consult a
physician before using a spa.
f) Persons using medication should consult a physician before using a spa
or hot tub since some medication may induce drowsiness while other medi-
cation may affect heart rate, blood pressure and circulation.
7. For equipment assemblies with a gas heater
WARNING - Risk of suffocation. This equipment assembly uses a gas heat-
er and is intended for outdoor use only unless proper ventilation can be
provided for an indoor installation.
8. For equipment assemblies with a blower
WARNING - Install blower no less than 1 foot (305mm) above the maxi-
mum water level to prevent water from contacting electrical equipment.
SAVE THESE INSTRUCTIONS

4
IMPORTANT SAFETY INSTRUCTIONS
AUDIO COMPONENT WARNINGS
Spas equipped with the Audio system should follow these guide-
lines for safety:
1. CAUTION - Risk of Electrical Shock - Do not leave compartment door
open.
2. CAUTION - Risk of Electrical Shock - Replace components only with
identical components.
3. Do not operate the audio controls while inside the spa.
4. WARNING - Prevent Electrocution - Do not connect any auxiliary
components (for example cable, additional speakers, headphones, ad-
ditional audio/video components, etc.) to the system.
5. These units are not provided with an outdoor antennae; when provided,
it should be installed in accordance withArticle 810 of the National Electri-
cal Code, ANSI/NFPA 70.
6. Do not service this product yourself as opening or removing covers
may expose you to dangerous voltage or other risk of injury. Refer all ser-
vicing to qualied service personnel.
Marking for equipment assemblies
WARNING
REDUCE THE RISK OF ELECTROCUTION
1. Install at least 5 feet from water using nonmetallic plumbing.
2. Do not install under spa skirt or within an enclosure that would restrict ventilation.
3. If blower is included, install at least 1 foot above maximum water level.
REDUCE THE RISK OF CHILD DROWNING
1. Supervise children at all times.
2. Attach spa cover after each use.
3. Install a suction guard with marked ow rate no less than 170 GPM to avoid hair and body
entrapment.
REDUCE THE RISK OF OVERHEATING
1. Check with a doctor before use if pregnant, diabetic, in poor health, or under medical care.
2. Exit immediately if uncomfortable, dizzy or sleepy. Spa heat can cause hyperthermia and
unconsciousness.
3. Spa heat in conjunction with alcohol, drugs, or medication can cause unconsciousness.
WHEN PREGNANT, soaking in hot water for long periods can harm your fetus. Measure water
temperature before entering.
1. Do not enter spa if water is hotter than 100oF (38oC).
2. Do not stay in spa for longer than 10 minutes.

IMPORTANT SAFETY INSTRUCTIONS
7. When the power supply connections or power supply cord(s) are dam-
aged: if water is entering the audio/video compartment or any electrical
equipment compartment area; if the protective shields or barriers are
showing signs of deterioration; or if there are signs of other potential dam-
age to the unit, turn off the unit and refer serviceing to qualied service
personnel.
8. This unit should be subjected to periodic routine maintenance (for ex-
ample, once every 3 months) to make sure that the unit is operating prop-
erly.
KEEP THESE SAFETY INSTRUCTIONS IN A CONVENIENT AND
READILY ACCESSIBLE LOCATION!!
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6
ELECTRICAL REQUIREMENTS AND
INSTALLATION
The following information is provided for hooking up electrical supply to
your new spa. A qualied, licensed, electrician must perform this work.
Failure to follow these instructions will terminate all warranty coverage
and can cause serious injury or death.
Codes and Compliance
Your export 50 Hz Artesian spa is preset out of factory to run 230 V 3wires
30 amp max input. This product must always be connected to residual cur-
rent device (RCD) having a trip current of not more than 30 mA.
Electrical Wiring
WARNING: Your spa must be wired by a certied electrician and
according to these instructions. Failure to do so will terminate all
warranties and all listings from the independent listing facility.
1) The Island Spa requires a 240 VAC dedicated system. The spa must
be hard wired to the power supply, with no plug-in connections, exten-
sion cords, or sharing of service.
2) The spa requires that you run 6 (10 mm²) or 8 (8.4 mm²) AWG copper
wire, depending on the GFCI size. Do Not Use Aluminum Wire.
3) The power supply must have a suitable Ground Fault Circuit Inter-
rupter (GFCI), according to Section 422-20 of the National Electrical
Code, ANSI/NFPA 70-7987 or other national installation requirement
with a residual current device (RCD) having a trip current of not more
than 30 mA. This could be used as the shut-off switch, which must be
installed in plain view of the spa. This electrical service must be readily
accessible to the spa occupants, but must not be within 5 feet of the spa.
4) Use only non-metallic conduit and ttings when installing power to
the spa.
5) After your spa has been positioned, route lines through the knockout
on the left or right front corner of the spa.
North American 60 Hz 3X JETS, 2 PUMP 4X/5X/6X JETS 2/3 PUMPS
Voltage 240 VAC 240 VAC
Max Current Draw 37 A 48 A
Number of Wires 4 4
GFCI 50 A 60 A

6) Connect the power to the spa
Connect each color to its respective terminal block location. The Ground
(green) wire must be connected to the grounding terminal which is outside
of the System box. The Grounding wire must rst enter the system box
and then access the grounding terminal via a hole on the side of the box
adjacent to the grounding terminal as shown in the picture above.
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60 Hz GFCI WIRING SCHEMATIC
240 Volt Residential Wiring Schematic with G.F.C.I.
House Breaker Box G.F.C.I. Breaker Box
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6
8
9
12
10
11
7
13
14
15
3
2
1
4
Outside Ground Rod
Red
Hot
White
Green
Red (Hot)
Black
120 VAC
Neutral
120 VAC
Green Ground Wire to Ground Bar
Green
White
Black
White
Green
Red Hot
Black
When Probes Are Placed Across
Correct
Voltage
0v
108V-132V
216V-264V
[3-4] [5-8] [5-9] [12-13]
[1-3] [5-6] [5-10] [12-14] [13-14]
[2-3] [5-7] [5-11] [12-15] [13-15]
[1-2] [6-7] [10-11] [14-15]
Test for Voltages by placing
probes on these locations
Red
Black
White
Bottom View
of G.F.C.I.
Black Hot
Red Hot
White
Red Hot
Red Hot
Green
White
Spa System Box

50 Hz RESIDENTIAL WIRING SCHEMATIC
230 Volt/50 Hz Residential Wiring Schematic with 2 Pole RCD Breaker Box
230 VAC House Breaker Box RCD Breaker Box
Outside Ground Rod
Blue (Nuetral)
Brown (Hot)
Neutral
+
Ground
Green
Yellow
(Ground)
Green
Yellow
(Ground)
Brown
(Hot)
Blue (Neutral)
Blue (Neutral)
Blue
(Neutral)
Green
Brown
(Hot)
1
3
2
4
5
6
7
8
9
10
11
12
Test for Voltages by placing
probes on these locations
230 VAC
“Live Wire”
Green
Spa System Box
Brown
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50 Hz ISLAND SPAS SINGLE/DUAL/THREE PHASE
3 Wires (1 Line + 1 Neutral + 1 Protective Earth)
Protective Earth wire (Green / Yellow) must be connected to system
ground terminal as marked.
This option is congured and shipped as the default.
All equipment (pumps, blower and heater) runs on service line L1
5 Wires (2 Lines + 2 Neutrals + 1 Protective Earth)
Protective Earth wire (Green / Yellow) must be connected to system
ground terminal as marked.
The heater runs on service line L1, while all other equipment, such as
pumps and blowers, run on service line L2
Completely remove the white wire from J26 and J32.
Note: J32 and J25 are electrically identical. The white wire may be
attached to either terminal before removal.
Single Service,
TN and TT
Electrical Systems
(1 X 16 Amp or 1 X 32 Amp)
Dual Service,
TN and TT
Electrical Systems
(2 x 16 Amp)

50 Hz ISLAND SPAS SINGLE/DUAL/THREE PHASE
3-Phase Service, TN and TT Electrical Systems
(3 x 16 Amp)
5 Wires (3 Lines + 1 Neutral + 1 Protective Earth)
Protective Earth wire (Green / Yellow) must be connected to system
ground terminal as marked.
IMPORTANT - Service MUST include a neutral wire, with a line neutral
voltage of 230 VAC.
The heater runs on service line L1.
All main-board equipment run on service line L3
Additional equipment, such as expansion boards, run on service line L2
Completely remove the white wire from J26 and J32, or J25
Completely remove the blue wire from J28 and J58.
If an expansion board is installed, black wire must connect to J28 (Line
L2) only.
11

SPA START-UP
Please read each step of the Start-up section prior to doing the step.
SELECTING A LOCATION
In preparation for installing your new Island spa, you should ensure that
your chosen location meets some minimum guidelines:
1) Place your spa on a surface that is large enough for the entire spa to
t. Consider the space needed to easily access equipment compartments
and circuit breakers. Remember, all electronics must be kept dry.
2) The spa must be on a solid, level foundation. Recommended: 4-inch ce-
ment slab that has cured for at least 72 hours. Your warranty will be voided
if the spa is not properly installed. Structural damage due to an improper
foundation is not covered under warranty.
3) To avoid potential water damage to the skirt and frame, your spa should
be placed on a site where it will not be in the way of water sprinklers.
4) OUTDOOR SPAS: Consider building codes, electrical and plumbing
codes, desired proximity to house, wind and sun exposure, location of
trees (falling leaves, shade), dressing area, landscaping and lighting when
selecting a location.
5) INDOOR SPAS: Floor surface must have traction to prevent slipping
when wet. A oor drain is optimum. As room humidity will increase be-
cause of the spa, provide ample ventilation to prevent dry rot, mildew and
mold. Use materials that will withstand humidity. There may be a need for
cross-ventilation fans and/or dehumidiers. The spa chemicals may cor-
rode some household metals. Provide ample room if servicing should be
needed. Strong foundational support is vital, particularly if a second-story
site is selected.
6) Ensure the equipment compartment is in a location where it will not
be damaged by water drainage. Cover the equipment compartment with
a heavy screen if rodents are a problem. Damage due to rodents is not
covered under warranty.
7) Have the spa deck installed by a knowledgeable contractor to ensure
proper support.
8). If the spa is placed on the ground, even for a short period of time, it
must be supported by stones that are at least 2 inches thick and 12 inches
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square. A solid foundation is recommended as soon as possible.
INSPECTION
You will want to inspect your spa, prior to lling it up with water. Look for
and remove any debris in the spa tub and in the lter. Verify that pump
plugs are installed on the pumps and the pump unions are tight.
FILLING THE SPA WITH WATER
NOTE: DO NOT ll your spa with hot water straight out of your water
heater or tap. This water may be as hot as 180 degrees F and will
cause damage to the surface and plumbing of the spa. This will void
your warranty. Level the spa before lling.
1) Prepare to ll the tub by removing all debris.
2) Remove the lters from your spa (see Removing, Installing and
Cleaning Filters, page 43)
3) Insert the hose in the area where the lter was located as shown in the
picture below.
4) Fill the spa to the bottom of the pillows.
NOTE: DO NOT OVER-FILL YOUR TUB!
5) With the front panel off, verify there are no leaks at the pump union.
NOTE: Pump unions can become loose during shipping. Verify that
there are no leaks during lling of the spa.
6) Replace both lters.

SPA START-UP
TURNING THE POWER ON
Turn the power to the spa on at the main circuit breaker. Verify that your
spa has no messages.Verify that there is good water circulation in the spa.
The pump will initially come on for 5 minutes and cycle through each pump
for one minute on each pump at start up.
VERIFYING WATER CIRCULATION
1) Open all the jets.
2) Press the Jets 1/2/3 button to turn the pumps on or off.
3) Make sure each seat has water ow.
TESTING THE GFCI BREAKER
NOTE: The electrical service panel for your spa should be
equipped with a GFCI breaker. To avoid the risk of electrical
shock, perform the following safety test before each use of your
spa.
1) Make sure the power is turned on at the electrical service panel.
2) Turn on the GFCI breaker. If the breaker stays on, it is functioning
properly.
NOTE: The spa system will automatically trip the GFCI 24 hours after
power up. This is a safety feature and can not be disabled.
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