Artesian Spas Tropic Seas Spa series User manual

CERTIFICATE OF
AUTHENTICITY
Thank you for your purchase. This certicate hereby
veries that the spa you have purchased from an
Artesian Spas (May Manufacturing, LLC) authorized
dealer is authentic, brand new and original. The spa has
been crafted and built in the U.S.A in accordance with
industry quality standards.
WARRANTY REGISTRATION
Please activate your warranty and register your spa at
www.TheTropicSeasSpas.com click on owner login or mail
the registration card in the back of the owner’s manual.
Spa Serial #________________________
Spa Model:________________________
Date Purchased:_____________________
Installation Date:____________________
Dealer Name:_______________________
Telephone #:_______________________

TABLE OF CONTENTS
Certicate of Authenticity...............................................................
Important Safety Instructions.......................................................1
Electrical Requirements and Installation....................................6
Codes and Compliance.......................................................6
GFCI Requirements............................................................6
Electrical Disconnect...........................................................7
60 Hz Tropic Seas Terminal Options...................................8
60 Hz Tropic Seas GFCI Wiring Schematic........................9
50 Hz Tropic Seas Single/Dual/Three Phase....................10
Spa Start Up...........................................................................12
Selecting a Location........................................................12
Inspection...............................................................13
Filling the Spa with Water............................................13
Testing the GFCI Breaker...................................................14
BP Series Control Operations Topside Display Tropic Seas..15
Operation of Tropic Series...........................................................15
Main Menus..............................................................................16
Fill It Up........................................................................................17
Preperation and Filling.......................................................17
Priming Mode....................................................................17
Priming the Pumps............................................................18
Exiting Priming Mode.........................................................18
Spa Behavior................................................................................19
Pumps..............................................................................19
Circulation Pump Modes....................................................19
Filtration and Ozone..........................................................19
Freeze Protection.............................................................20
CleanUpCycle(Optional)...................................................20
Temperature and Temp Range....................................................20
Adjusting the Set Temperature...........................................20
Mode - Ready and Rest.................................................................21
Circulation Mode..............................................................21
Ready-In-Rest Mode.........................................................21
Show and Set Time of Day............................................................22
Flip (Invert Display).....................................................................22
Adjusting Filtration....................................................................23
Main Filtration................................................................23
General Messages.....................................................................24
PrimaryModeM019...........................................................24
Water Temperature Unknown...........................................24
TooCold-FreezeProtection...............................................24
WateristooHot(OHS)-M029...............................................24
SafetyTrip-PumpSuctionBlockage-M033..........................25
Heater Related Messages...........................................................25
HeaterFlowisReduced(HFL)-M016..................................25

TABLE OF CONTENTS
HeaterFlowisReduced(LF)-M017....................................25
Heatermay beDry(dr)-M028.............................................25
Heater is Dry - M027...........................................................26
HeateristooHot(OHH)-M030............................................26
AResetmessagemayAppearwithotherMessages..............26
Flow Related Checks........................................................26
Sensor Related Messages..........................................................26
Sensor Balance is Poor - M015.......................................26
Sensor Balance is Poor - M026.......................................27
Sensor Failure - Sensor A: M031, Sensor B : M32.............27
Miscellaneous Messages...........................................................27
No Communications..........................................................27
Pre-Production Software...................................................27
°F or °C is replaced by °T.................................................27
System Related Changes.........................................................28
Memory Failure - Checksum Error - M022......................28
Memory Warning - Persistent Memory Reset - M021........28
Memory Failure - Clock Error - M020 ...................................
-Not Applicable on the BP 1500.......................................28
 CongurationErrorSpaWillNotStartUp.........................28
GFCIFailureSystemCouldNotTest/TriptheGFCI-M036...28
A Pump Appears to be Stuck On - M034............................29
A Pump Appears to have been stuck On when spa was
last powered - M035..........................................................29
Reminder Messages ................................................................29
GeneralMaintenance helps...............................................29
Appears on a regular schedule, e.g. every 7 days........29
Appears on a regular schedule, e.g. every 30 days.......30
Appears on a regular schedule, e.g. every 90days..........30
Appears on a regular schedule, e.g. every 180 days........31
Appears on a regular schedule, e.g. every 365 days........31
Maintaining Your Spa................................................................32
PillowCare.........................................................................32
Jet Care.............................................................................32
Removing, Installing, and Cleaning Filters.....................32
Winterizing Your Spa........................................................33
Spa Cabinet Care............................................................33
Cleaning Your Spa Interior...............................................34
Cover Care........................................................................34
Chemical Treatment of Water........................................35
Crystal AOP.................................................................................36
Installation and Operation Manual....................................36
Preparing for Installation...................................................37
Tropic Seas Spas Warranty .......................................................38
Tropic Seas Spas Parts List & Diagram....................................44

IMPORTANT SAFETY INSTRUCTIONS
PLEASE TAKE THE TIME TO READ ALL OF THESE WARNINGS AND
CAUTIONS PRIOR TO USING YOUR SPA.
PLEASE, be a responsible spa owner. When installing and using this
spa, always adhere to basic safety precautions. Be sure to list emergency
telephone numbers at the telephone nearest the spa, including physician,
hospital,ambulance,police,andtheredepartment.Becertaintoexplain
safety precautions to all new or occasional users of your spa. Remember,
they may not be aware of the possible risks associated with the spa water
temperature. Have at least one family member learn CPR (cardiopulmo-
nary resuscitation). IT COULD SAVE A LIFE!
READ AND FOLLOW ALL INSTRUCTIONS
1. WARNING - To reduce the risk of injury, do not permit children to use
this product unless they are closely supervised at all times.
2. A wire connector is provided on this unit to connect a minimum 8 AWG
(8.4 mm) solid copper conductor between this unit and any metal equip-
ment, metal enclosures of electrical equipment, metal water pipe, or con-
duit within 5 feet (1.5 m) of the unit.
3. For cord connected/convertible units. DANGER - Risk of Injury -
a) Replace damaged cord immediately.
b) Do not bury cord.
c) Connect to a grounded, grounding type receptacle only.
4. DANGER - Risk of Accidental Drowning - Extreme caution must be
exercised to prevent unauthorized access by children. To avoid accidents,
ensure that children cannot use this spa unless they are supervised at all
times.
5. DANGER - Risk of Injury -Thesuctionttingsinthisareaaresized
tomatchthe specicwaterowcreatedby thepump.Should theneed
arisetoreplacethesuctionttingsorthepump,besuretheowratesare
compatible.
Neveroperatespaifthesuctionttingsarebrokenormissing.Neverre-
placeasuctionttingwithoneratedlessthantheowratemarkedonthe
originalsuctiontting.
6. DANGER - Risk of Electrical Shock - Install at least 5 feet (1.5 m)
from all metal surfaces. As an alternative, a spa may be within 5 feet of
metal surfaces if each metal surface is permanently connected by a mini-
mum 8 AWG (8.4 mm) solid copper conductor to the wire connector on the
terminal box that is provided for this purpose.
1

IMPORTANT SAFETY INSTRUCTIONS
7. DANGER - Risk of Electric Shock - Do not permit any electrical ap-
pliance such as a light, telephone, radio, or television, within 5 feet (1.5m)
of a spa.
8. WARNING - To reduce the risk of injury:
a) The water in a spa should never exceed 40ºC (104ºF). Water tempera-
tures between 38ºC (100ºF) and 40ºC are considered safe for a healthy
adult. Lower water temperatures are recommended for young children
and when spa use exceeds 10 minutes.
b) Since excessive water temperatures have a high potential for causing
fetal damage during the early months of pregnancy, pregnant or possibly
pregnant women should limit spa water temperatures to 38ºC (100ºF).
c) Before entering a spa, the user should measure the water temperature
with an accurate thermometer since the tolerance of water temperature-
regulating devices varies.
d) The use of alcohol, drugs, or medication before or during spa use may
lead to unconsciousness with the possibility of drowning.
e) Obese persons and persons with a history of heart disease, low
or high blood pressure, circulatory system problems, or diabetes sh oul d
consult a physician before using a spa.
f) Persons using medication should consult a physician before using a
spa since some medication may induce drowsiness while other medica-
tion may affect heart rate, blood pressure, and circulation.
SAVE THESE INSTRUCTIONS
EQUIPMENT ASSEMBLIES
An equipment assembly shall be additionally provided with the following
important safety instructions
1. WARNING - Risk of Accidental Drowning. Extreme caution must be ex-
ercised to prevent unauthorized access by children. to avoid accidents,
ensure that children cannot use a spa or hot tub unless they are closely
supervised at all times.
2. DANGER - To reduce the risk of drowning from hair and body entrap-
ment,installasuctiontting(s)withamarkedowratethatequalsorex-
ceedstheowratemarkedontheequipmentassembly.
3. DANGER-Toreducetheriskofinjury,donotremovethesuctionttings.
Neveroperateaspaorhottubifthesuctionttingsarebrokenormissing.
Neverreplaceasuctionttingwithoneratedlessthantheowratemarked
on the equipment assembly.
2

3
IMPORTANT SAFETY INSTRUCTIONS
4. DANGER- Risk of Electric Shock. Do not permit any electric appliance,
such as a light, telephone, radio, or television, within 5 feet (1.5m) of a spa
or hot tub.
5. WARNING - Risk of Electric Shock. Install at least 5 feet (1.5m) from
inside wall of hot tub or spa using non metallic plumbing.
6. WARNING - To `reduce the risk of injury:
a) The water in a spa should never exceed 40
o
C (104
o
F) Water tempera-
tures between 38
o
C (100
o
F) and 40
o
C are considered safe for a healthy
adult. Lower water temperatures are recommended for young children and
when spa use exceeds 10 minutes.
b) Since excessive water temperatures have a high potential for causing
fetal damage during the early months of pregnancy, pregnant or possibly
pregnant women should limit spa water temperatures to 38
o
C (100
o
F).
c) Before entering a spa or hot tub, the user should measure the water
temperature since the tolerance of water temperature regulating devices
varies.
d) The use of alcohol, drugs or medication before or during spa or hot tub
use may lead to unconsciousness with the possibility of drowning.
e) Obese persons and persons with a history of heart disease, low or high
blood pressure, circulatory system problems, or diabetes should consult a
physician before using a spa.
f) Persons using medication should consult a physician before using a spa
or hot tub since some medication may induce drowsiness while other medi-
cation may affect heart rate, blood pressure and circulation.
7. For equipment assemblies with a gas heater
WARNING - Risk of suffocation. This equipment assembly uses a gas heat-
er and is intended for outdoor use only unless proper ventilation can be
provided for an indoor installation.
8. For equipment assemblies with a blower
WARNING - Install blower no less than 1 foot (305mm) above the maxi-
mum water level to prevent water from contacting electrical equipment.
SAVE THESE INSTRUCTIONS

4
IMPORTANT SAFETY INSTRUCTIONS
AUDIO COMPONENT WARNINGS
Spas equipped with the Audio system should follow these guide-
lines for safety:
1. CAUTION - Risk of Electrical Shock - Do not leave compartment door
open.
2. CAUTION - Risk of Electrical Shock - Replace components only with
identical components.
3. Do not operate the audio controls while inside the spa.
4. WARNING - Prevent Electrocution - Do not connect any auxiliary
components (for example cable, additional speakers, headphones, ad-
ditional audio/video components, etc.) to the system.
5. These units are not provided with an outdoor antennae; when provided,
it should be installed in accordance with Article 810 of the National Electri-
cal Code, ANSI/NFPA 70.
6. Do not service this product yourself as opening or removing covers
may expose you to dangerous voltage or other risk of injury. Refer all ser-
vicingtoqualiedservicepersonnel.
Marking for equipment assemblies
WARNING
REDUCE THE RISK OF ELECTROCUTION
1. Install at least 5 feet from water using nonmetallic plumbing.
2. Do not install under spa skirt or within an enclosure that would restrict ventilation.
3. If blower is included, install at least 1 foot above maximum water level.
REDUCE THE RISK OF CHILD DROWNING
1. Supervise children at all times.
2. Attach spa cover after each use.
3. Install a suction guard with marked ow rate no less than 170 GPM to avoid hair and body
entrapment.
REDUCE THE RISK OF OVERHEATING
1. Check with a doctor before use if pregnant, diabetic, in poor health, or under medical care.
2. Exit immediately if uncomfortable, dizzy or sleepy. Spa heat can cause hyperthermia and
unconsciousness.
3. Spa heat in conjunction with alcohol, drugs, or medication can cause unconsciousness.
WHEN PREGNANT, soaking in hot water for long periods can harm your fetus. Measure water
temperature before entering.
1. Do not enter spa if water is hotter than 100oF (38oC).
2. Do not stay in spa for longer than 10 minutes.

IMPORTANT SAFETY INSTRUCTIONS
7. When the power supply connections or power supply cord(s) are dam-
aged: if water is entering the audio/video compartment or any electrical
equipment compartment area; if the protective shields or barriers are
showing signs of deterioration; or if there are signs of other potential dam-
agetotheunit,turnofftheunitandreferserviceingtoqualiedservice
personnel.
8. This unit should be subjected to periodic routine maintenance (for ex-
ample, once every 3 months) to make sure that the unit is operating prop-
erly.
KEEP THESE SAFETY INSTRUCTIONS IN A CONVENIENT AND
READILY ACCESSIBLE LOCATION!!
5

ELECTRICAL REQUIREMENTS AND
INSTALLATION
The following information is provided for hooking up electrical supply to
yournewspa.Aqualied,licensed,electricianmustperformthiswork.
Failure to follow these instructions will terminate all warranty coverage
and can cause serious injury or death.
Your spa is preset at the factory to run on 240V 60Hz with a 48A input.
This feature gives you the most performance out of your spa. This will
require a 240V, 60-amp Class A GFCI protected service.
Codes and Compliance
All of the electrical wiring methods and materials used to complete the
electrical installation of the control system must be in accordance with
the National Electrical Code or the Canadian Electric Code, as well as
any local electrical codes in effect at the time of installation.
The selection of electrical materials required to accomplish this installa-
tion and the installation of the control system must be accomplished by,
orbeunderthedirectsupervisionof,aqualiedelectrician.
Thecontrolisclassiedasa“continuousdutyappliance”andisintend-
ed primarily for installation at a single family dwelling. The installation
recommendations and instructions contained in this manual are directed
solely toward these issues.
GFCI Requirements
A Ground-Fault Circuit Interrupter (GFCI) is required to be installed in
the electrical supply circuit connected to these products.
6
North American 60 Hz 240V/40A* 240V/50A** 240V60A***
Voltage 240VAC 240VAC 240VAC
Max Current Draw 32A 40A 48A
Number of Wires 4 4 4
Circuit Breaker 40A* 50A** 60A***
* In this conguration, the heater will not operate while either jets pump is running
or when the blower is running.
** In this conguration, the heater will not operate while both jet pumps are running.
*** In this conguration the heater will operate while both jets pumps and the blower
are running.

7
GFCI’s are ultra-sensitive switching devices, providing the ultimate in
safety. The most common style of GFCI also provides high-current pro-
tection as a circuit breaker.
OneofthetwocongurationsofGFCI’s,asshown,willberequiredfor
your installation, depending upon the options selected.
Electrical Disconnect
Anelectricaldisconnect(sometimesreferredtoasa“localdisconnect”)
is installed apart from the main service panel. The electrical disconnect
must be installed where readily accessible and within sight of the spa,
but at least 5’ (1.5 meters) from the inside wall of the spa.
The disconnect must open all ungrounded conductors of the electrical
supply connected to the spa.
If the main panel meets the sight-line and distance criteria, a GFCI cir-
cuit breaker installed in that panel may be used as the disconnect, as
shown in Option A.
A new sub-panel must be installed to meet the sight-line requirements.
Two possible arrangements exist (shown below).
1. The GFCI circuit breaker may be installed in the main panel, and a
suitable switch, circuit breaker or other disconnecting device installed in
the sub-panel (Option A).
2. The GFCI circuit breaker may be installed in the sub-panel, and a
suitably rated circuit breaker (non-GFCI) installed in the main panel (Op-
tion B)
Service Disconnect Servicice Disconnect
Option A Option B

60 Hz TROPIC SEAS TERMINAL OPTIONS
Connect each color to its respective terminal block location. The Ground
(green) wire must be connected to the grounding terminal which is outside
oftheSystembox.TheGroundingwiremustrstenterthesystembox
and then access the grounding terminal via a hole on the side of the box
adjacent to the grounding terminal as shown in the picture above.
8

9
60 Hz TROPIC SEAS GFCI WIRING SCHEMATIC

10
50 Hz TROPIC SEAS SINGLE/DUAL/THREE PHASE
Single Service, TN and TT Electrical Systems
(1 X 16 Amp or 1 X 32 Amp)
3 Wires (1 Line + 1 Neutral + 1 Protective Earth)
Protective Earth wire (Green / Yellow) must be connected to system ground
terminalasmarked.Thisoptionisconguredandshippedasthedefault.
All equipment (pumps, blower and heater) runs on service line L1
Dual Service, TN and TT Electrical Systems (2 x 16 Amp)
5 Wires (2 Lines + 2 Neutrals + 1 Protective Earth)
Protective Earth wire (Green / Yellow) must be connected to system
ground terminal as marked.
The heater runs on service line L1, while all other equipment, such as
pumps and blowers, run on service line L2
Completely remove the white wire from J26 and J32.
Note: J32 and J25 are electrically identical. The white wire may be at-
tached to either terminal before removal.
3 Phase Service, IT Electrical System (No Neutral)
Line - Line voltage is 230VAC
4 Wires (3 Lines + 1 Protective Earth)
Protective Earth wire (Green / Yellow) must be connected to system ground
terminal as marked. All equipment (pumps, blower and heater) runs on
service line L1 with L2 acting as the return.
Line 3 Cap (Insulated endProtective
Earth wire (Green / Yellow) must be
connected to system ground ter-
minal as marked. All equipment
(pumps, blower and heater) runs on
service line L1 with L2 acting as the
return.

11
50 Hz TROPIC SEAS SINGLE/DUAL/THREE PHASE
3-Phase Service, TN and TT Electrical Systems
(2 x 16 Amp)
5 Wires (3 Lines + 1 Neutral + 1 Protective Earth)
Protective Earth wire (Green / Yellow) must be connected to system
ground terminal as marked.
IMPORTANT - Service MUST include a neutral wire, with a line neutral
voltage of 230VAC.
The heater runs on service line L1.
All main-board equipment run on service line L3
Additional equipment, such as expansion boards, run on service line L2
Completely remove the white wire from J26 and J32, or J25
Completely remove the blue wire from J28 and J58. If an expansion
Single Service, IT Electrical System (No Neutral)
Line - Line voltage is 230VAC (1 X 16 Amp or 1 X 32 Amp)
3 Wires (2 Lines + 1 Protective Earth)
Protective Earth wire (Green / Yellow) must be connected to system
ground terminal as marked.
All equipment (pumps, blower and heater) runs on service line L1 with L2
acting as the return.
Systems using only 1 DIP switch (A10) for heat disable:
For 1 x 16 Amp Service:
DIP Switch A 10 must be ON.
3-Phase Service Single Service

12
SPA START-UP
Please read each step of the Start-up section prior to doing the step.
SELECTING A LOCATION
In preparation for installing your new spa, you should ensure that your
chosen location meets some minimum guidelines:
1) Place your spa on a surface that is large enough for the entire spa to
t.Considerthespaceneededtoeasilyaccessequipmentcompartments
and circuit breakers. Remember, all electronics must be kept dry.
2) The spa must be on a solid, level foundation. Recommended: 4- inch
cement slab that has cured for at least 72 hours. Your warranty will be
voided if the spa is not properly installed. Structural damage due to an
improper foundation is not covered under warranty.
3) To avoid potential water damage to the skirt and frame, your spa should
be placed on a site where it will not be in the way of water sprinklers.
4) OUTDOOR SPAS: Consider building codes, electrical and plumbing
codes, desired proximity to house, wind and sun exposure, location of
trees (falling leaves, shade), dressing area, landscaping and lighting when
selecting a location.
5) INDOOR SPAS: Floor surface must have traction to prevent slipping
whenwet.Aoordrain isoptimum.Asroom humiditywill increasebe-
cause of the spa, provide ample ventilation to prevent dry rot, mildew and
mold. Use materials that will withstand humidity. There may be a need for
cross-ventilationfansand/ordehumidiers.Thespachemicalsmaycor-
rode some household metals. Provide ample room if servicing should be
needed. Strong foundational support is vital, particularly if a second-story
site is selected.
6) Ensure the equipment compartment is in a location where it will not
be damaged by water drainage. Cover the equipment compartment with
a heavy screen if rodents are a problem. Damage due to rodents is not
covered under warranty.
7) Have the spa deck installed by a knowledgeable contractor to ensure
proper support.
8). If the spa is placed on the ground, even for a short period of time, it
must be supported by stones that are at least 2 inches thick and 12 inches
square. A solid foundation is recommended as soon as possible.

INSPECTION
Youwillwanttoinspectyourspa,priortollingitupwithwater.Lookfor
andremoveanydebrisinthespatubandinthelter.Verifythatpump
plugs are installed on the pumps and the pump unions are tight.
FILLING THE SPA WITH WATER
NOTE:DONOTllyourspawithhotwaterstraightoutofyourwater
heater or tap. This water may be as hot as 180º F and will cause dam-
age to the surface and plumbing of the spa. This will void your warranty.
Levelthespabeforelling.
1)Preparetollthetubbyremovingalldebris.
2) Remove the lters from your spa (see Removing, Installing and
Cleaning Filters, page 19)
3)Insertthehoseintheareawherethelterwaslocatedasshownin
the picture below.
4) Fill the spa to the bottom of the pillows or about 6-8 inches from the
top of the spa Note: DO NOT OVER-FILL YOUR TUB!
5) With the front panel off, verify there are no leaks at the pump union.
Note: Pump unions can become loose during shipping. Verify that there
arenoleaksduringllingofthespa.
13

SPA START-UP
TESTING THE GFCI BREAKER
NOTE: The electrical service panel for your spa should be equipped
with a GFCI breaker. To avoid the risk of electrical shock, perform the
following safety test before each use of your spa.
1) Make sure the power is turned on at the electrical service panel.
2) Turn on the GFCI breaker.
3) Press the test button. If the breaker turns off, reset the breaker.
Breaker is working properly. If the breaker does not turn off contact your
electrician.
DANGER: RISK OF ELECTRICAL SHOCK
If the GFCI breaker fails to operate as described, there is a possibility
of an electric shock if the spa is used. Shut off the power at the main
electrical service panel until the source of the problem has been identi-
edandcorrectedbyalicensedelectricianorqualiedspatechnician.
14