ARTHUR HOLM DynamicCourtesyBox AHCBB User manual

DynamicCourtesyBox
Motorised courtesy boxes for furniture integration
User Guide
Danish craftmanship
Mediterranean soul
Technology Serving Desing

DynamicCourtesyBox
Motorised courtesy boxes for furniture integration

TABLE OF CONTENTS
REGULATIONS AND SECURITY 6
SAFETY INSTRUCTIONS 6
SYSTEM DESCRIPTION 8
INSTALLATION INSTRUCTIONS 10
POWER AND CONTROL 11
CONTROLS 11
AHnet PROTOCOLS 12
AHlink 14
INFORMATION ON DISPOSAL 17
WARRANTY TERMS AND CONDITIONS 18

WELCOME
Thank you very much for purchasing an Arthur Holm product.
Please, read these installation and operating instructions carefully and
keep them in a safe place for future consultations.
We remain at your entire disposal if you have any suggestions.
Henrik Holm
General Manager

ABOUT US
The Company
Arthur Holm has its origins in the Danish furniture designer Jorgen Alex
Jensen, who was active during the sixties and the seventies. His design
inspiration and his concept of ergonomics have been continued by his
family, who is the design force behind Arthur Holm product range. The
result of combining Scandinavian design tradition with Mediterranean
creativity, exibility and emotion is a wide product range built on more
than 25 years of craftsmanship.
Arthur Holm offers a professional product range where tomorrow’s
technology is shaped into valued materials with design exibility and
customisation, specially created to enhance communication in reception,
collaboration, conference and meeting areas.
The art of customisation
Arthur Holm offers a range of ingenious products whose designs are based
on quality materials and the latest technology. Products which endow
meeting and conference rooms with silent, ergonomic, innovative and
aesthetic solutions that integrate into the furniture, hang from the walls as
works of art or are used as interactive points of information.
The world of Arthur Holm
Arthur Holm offers a selection of unique, elegant, versatile, exible and
ergonomic products that are being used in meeting and conference
rooms, reception areas, auditoriums and public zones of leading
companies throughout the world.
The numbers speak for themselves! We currently own 33 product patents,
have presence in over 45 countries with products and solutions inmore
than 25,000 installations.
It will be our pleasure to work with you, designing your unique and
personalised environment. Our broadcast electronic engineers will
provide the latest technology while our design team will offer you the most
exclusive appearance.
Our team puts its heart, passion and pride in all our designs.

6
SAFETY INSTRUCTIONS
Plugs
• Do not dismantle any part of the device power connector.
• Disconnect the power plug from the AC outlet when the device is not
going to be used for an indenite period of time.
Power and extensions cords
• Use the appropriate power cord with the correct plug type.
• Do not overload wall outlets or power cords.
• Make sure the total ampere passed through a extension cord does not
exceed the maximum allowed by the cable used.
• Do not place anything on the power cord.
• Do not locate this product where a person may walk or trip over the
cord.
• The power connector must be easily accessible
EC REGULATIONS AND SECURITY
ATTENTION: Do not disassemble or modify the device in any way.
This symbol warns of the presence of dangerous un-insulated
voltages inside some of the components, of sufcient magnitude
to expose people to risk of electronic shock.
This symbol draws attention to important use and maintenance
instructions in the manual that accompanies the unit.
This symbol indicates that the equipment conforms to the norms
established by the European Community.
This symbol indicates D.C. current.

7
Wiring connected to hazardous voltage requires installation by
qualied personnel or the use of ready-made exible cables.
For your security, your equipment must be connected to an elec-
trical outlet with grounding connection protection.
Since the plug is used to disconnect the device, the operating
electrical outlet must be in an easily accessible place.
Environment
• Install the equipment on an elevated, at surface.
• Install the equipment in a ventilated area.
• Avoid exposing the equipment to:
∙Rain or water
∙Excessive heat, cold or humidity
∙Area exposed to direct sunlight
∙Dirty areas
∙Equipment generating strong magnetic elds
• Avoid placing open containers of liquid, near the equipment.
• Keep a minimum distance of 30 mm in order to have good ventilation.
• Never place above the device any sources of ames such as lighted
candles, etc.
• If you are using the device in extreme weather conditions and/or
tropical climates, the equipment should be installed in a room which
ensures a reasonable level of temperature and humidity.
• To prevent damage, the equipment must be rmly anchored to the
surface, as shown in the installation instructions.
SAFETY INSTRUCTIONS

8
SYSTEM DESCRIPTION
General
The CourtesyBox is an outstanding motorised solution to hide different
items in the tables, keeping a clean surface. Expect the unexpected
with the CourtesyBox for water and glasses or as a tissue box. The
CourtesyBox can be controlled locally or remotely through R422 and
the open/close button can be disabled or locked.
The CourtesyBox can also be daisy chained with all the rest of Arthur
Holm motorised products using CAT6 cables for control. The Courtesy
Box is created to be installed in horizontal surfaces of furniture. When
the hatch is closed, it leaves the desk free of any obtrusive elements.
Highlights
• Motorised housing to hide different items
• Maintenance free
• Personalised nishes
• Control buttons on cover plate
• Easy installation
• Compact, space optimising and elegant solution
• Silent, reliable and durable solution
• Serial control and remote diagnosis

9
SYSTEM DESCRIPTION
Available Models
MODEL DESCRIPTION
AHCBB
Motorised enclosure for bottles and glasses. Brushed
stainless steel cover plate with a push button for open
and close and Control: AHnet, RS-422, AHlink.
AHCBT
Motorised enclosure for tissues. Brushed stainless steel
cover plate with a push button for open and close and
Controls: AHnet, RS-422, AHlink.
Box Contents
Before the installation of your device, please check the contents of the
shipping box, it must contain the following items:
• Courtesy box unit
• Power cord
• Power supply 100-240Vac, 50-60Hz. Output 12V
• User's Guide
Important note: This device can only work with the power supply
included in the shipping box. This power supply can not be replaced by
any other rather than the original one.

10
INSTALLATION INSTRUCTIONS
Assembly Guide for UniversalCourtesyBox Brackets
Insert the UniversalCourtesyBox through the table hole and joint the
screws.
Screw the four M6x50 screws to x the device with the table.
Tighten them just to apply a light pressure against the table.

11
POWER AND CONTROL
AHnet: RJ45 CAT5 connector for addressable RS422 control. There is a
loop through connector to use as signal RS422 output. You can connect
up to 30 devices on the same RS422 bus
Termination: Active (ON) the termination ONLY on the last devices of
the RS422 bus
ADDRESS: Congure the AHnet unit address on RS422 bus to individually
control the unit using RS422 AHnet protocol
SERVICE: Used for rmware upgrade
12V D.C.: Power supply input connector
CONTROLS
1. OPEN/CLOSE button:
Press this button to open or to close the hatch.
Make sure that there are not objects or body parts that could obstruct
the movements.

12
AHnet PROTOCOL
Communications protocol
COMMUNICATION RS422
CONNECTION RJ45
WIRING CAT-6
Wiring Diagram
1. Data TX +
2. Data TX –
3. Data RX +
4. NC
5. NC
6 .Data RX
7. NC
8. NC
Connection
PINS 1 & 2 The units respond
PINS 3 & 6 The units receive instructions
Protocol to control the unit by addressable RS422 bus.
You can connect up to 30 devices on the same RS422 bus.
You can use an AH ERT interface, to control the RS422 bus.
The units should have a set address and the address must start by 1.
Maximum cable length between ends, 500 m/1640 ft.
AHnet protocol
Using 5 bytes communication:
BYTE 0 START BYTE
BYTE 1 ADDRESS BYTE
BYTE 2 COMMAND BYTE
BYTE 3 VALUE 1
BYTE 4 VALUE 2
RJ-45
Speed and conguration
BAUD RATE 38400
DATA BITS 8
PARITY NONE
STOP BITS 1

13
AHnet PROTOCOL
Commands
COMMAND DESCRIPTION RESPONSE
FA XX 01 01 00 OPEN THE UNIT FB XX 01 01 00
FA XX 01 00 00 CLOSE THE UNIT FB XX 01 00 00
FA XX 04 01 00 BUTTON LOCK FB XX 04 01 00
FA XX 04 00 00 BUTTON UNLOCK FB XX 04 00 00
FA XX 14 00 00 INQUIRY CONTROL BYTE FB XX 14 CB1 CB2
XX Number of the device address. Up to 30 devices for each
RS422 BUS
CB1 Response in 8 bits of the device status
CB2 Response in 8 bits of the device status
CB1
BITE 7 6 5 4 3 2 1 0
CLOSED 1 1 0 1
OPENED 0 1 0 1
PROTECTION STOP 1
UNIT OK 0
CB2
BITE 7 6 5 4 3 2 1 0
BUTTON LOCK 1
BUTTON UNLOCK 0
To send an order to all the devices, you must use the address:
F5 Hex. (Byte1)
In this case, the units do not send a reply.

14
AHlink
AHlink is used to control and set-up the unit.
By default, the AHLink wireless signal is deactivated. To activate it,
please press and hold the Open/Close (1) button on the cover plate
for 5 seconds.
The wireless AHLink signal automatically deactivates when there is
no device connected during more than 2 minutes. When the AHLink
deactivates, you will hear a long Beep sound.
To control and set up your AH
product with AHLink, please
download it from the App Store
(IOS system) or from Google Play
(Android system) and execute it
in your handled device.
It is recommended on to select
Auto Connect and select Portrait
on Orientation. To connect it,
select Scan for local devices.

15
AHlink
If your AH device does not
appear on the screen, the
AHLink signal might no longer be
active.
The AHLink name always begins
with the characters “AH”
followed by the four last MAC
AHLink address. You must select
the AH device.
After selecting the AH device,
the rst page will upload on
your screen. This page is used
for the basic installation setup.

16
AHlink
The rst line shows the model name of the
device.
SERIAL
Serial number of the unit
VER
Firmware version
MOV
Controls the Open and Close of the hatch
COMMAND: Information of the last AHnet
command received from RS422 port
SENSORS: Indicates sensor status.
S1: CLOSED POSITION
S2: OPEN POSITION
AHNET ADDRESS: Indicates the AHnet ID
selected on the control board

17
INFORMATION ON DISPOSAL FOR USERS OF WASTE ELECTRICAL &
ELECTRONIC EQUIPMENT
This symbol on the products and/or accompanying
documents means that used electrical and electronic
products should not be mixed with general household
waste.
For proper treatment, recovery and recycling, please
take these products to the designated collection
points, where they will be accepted on a free
of charge basis. Alternatively in some countries,
you may be able to return your products to your
local retailer upon the purchase of an equivalent
new product.
Disposing of this product correctly will help save valuable resources
and prevent any potential negative effects on human health and the
environment, which could otherwise arise from inappropriate waste
handling. Please contact your local authority for further details of your
nearest designated collection point.
Penalties may be applicable for incorrect disposal of this waste, in
accordance with national legislation.
For business users in the European Union
If you wish to discard electrical and electronic equipment, please contact
your dealer or supplier for further information.
Information on disposal in countries outside the European Union
This symbol is only valid in the European Union. If you wish to discard this
product, please contact your local authorities or dealer and ask for the
correct method of disposal.

18
WARRANTY TERMS AND CONDITIONS
Albiral Display Solutions warrants this product against manufacturing
defects and workmanship for a period of two (2) years from the
date of purchase, subject to the conditions below.
1. Electrical, electronic boards, engine, mechanical parts, accessories
and power supply are warranted against manufacturing defects and
workmanship for a period of two (2) years from the date ot purchase.
2. Labour costs: Albiral Display Solutions covers the labour costs to
replace any defective parts during the validity of this warranty.
3. Transport costs:
3.1. In the case that a manufacturing defect occurs within 30 days
after the purchase date, both freight and insurance costs will be
paid by Albiral Display Solutions.
Although Albiral Display Solutions S.L. pays for freight and
insurance costs, Albiral Displays Solutions will not be responsible
for any damages caused by the transportation of the goods
if the customer does not inform in writing when receiving the
goods.
3.2. After 30 days of the purchase date, the beneciary of the
warranty will pay both freight and insurance costs.
Albiral Display Solutions S.L. will not be responsible for any
damages caused by transportation, when this one is paid by
the customer.
4. This warranty does no cover the labour cosls of handling, diagnose,
remove, replace, reinslall and/or program any producl, force majeure
causes such as vandalism or stealing.
5. This warranty does not apply if the fault has been caused by misuse,
improper handling, electrical or mechanical abuse, abnormal
operation conditions, non-authorised modications, and inadequate
transportion or as a result of atmospheric phenomenons.

19
6. The warranty is not valid if people other than authorised Service
Centre have handled the product and if the product has been
manipulated or warranty seals are removed or manipulated.
7. The beneciary of the warranty will have to return the product with
the original packaging to warranty there are no damages during
transportation.
8. The warranty is not valid if the beneciary of the warranty does not
include a RMA form and a copy of the purchasing invoice.
Please note that laws vary from country to country, and the same
provisions of this warranty may not apply to you.
If you have any doubts concerning the terms of this warranty, please
contact:
+34 938 502 376
Copyright ©
Nov. 2020. All rights reserved
Albiral Display Solutions SL.
Registered trademarks: Albiral, Arthur Holm
WARRANTY TERMS AND CONDITIONS

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