ARTHUR HOLM DynamicCourtesyBox User manual

DynamicCourtesyBox
User Guide
Danish craftmanship
Mediterranean soul
Technology Serving Desing

TABLE OF CONTENTS
EC REGULATIONS AND SECURITY 6
SAFETY INSTRUCTIONS 6
SYSTEM DESCRIPTION 8
CONTROLS 9
INPUT CONNECTORS 9
AHLINK 10
AHNET PROTOCOLS 13
INFORMATION ON DISPOSAL 15
WARRANTY TERMS AND CONDITIONS 16

WELCOME
Thank you for purchasing an ARTHUR HOLM product.
Our product range has been designed for a seamless integration and for
a maximum reliability.
Please, read this installation and operating instructions carefully and keep
them in a safe place for future reference.
We remain at your entire disposal if you have any suggestions that would
help us improve our products.
Henrik Holm
General Manager
[email protected]

ABOUT US
The Company
Arthur Holm has its origins in the Danish furniture designer Jorgen Alex
Jensen, who was active during the sixties and the seventies. His design
inspiration and his concept of ergonomics have been continued by his
family, who is the design force behind Arthur Holm product range. The
result of combining Scandinavian design tradition with Mediterranean
creativity, exibility and emotion is a wide product range built on more
than 25 years of craftsmanship.
Arthur Holm offers a professional product range where tomorrow’s
technology is shaped into valued materials with design exibility and
customisation, specially created to enhance communication in reception,
collaboration, conference and meeting areas.
The art of customisation
Arthur Holm offers a range of ingenious products whose designs are based
on quality materials and the latest technology. Products which endow
meeting and conference rooms with silent, ergonomic, innovative and
aesthetic solutions that integrate into the furniture, hang from the walls as
works of art or are used as interactive points of information.
The world of Arthur Holm
Arthur Holm offers a selection of unique, elegant, versatile, exible and
ergonomic products that are being used in meeting and conference
rooms, reception areas, huddle rooms, control rooms, auditoriums and
public zones of leading companies throughout the world.
The numbers speak for themselves! We currently own 33 product patents,
have presence in over 45 countries with products and solutions inmore
than 25,000 installations.
It will be our pleasure to work with you, designing your unique and
personalised environment. Our broadcast electronic engineers will
provide the latest technology while our design team will offer you the most
exclusive appearance.
Our team puts its heart, passion and pride in all our designs.

6
SAFETY INSTRUCTIONS
Plugs
• Do not dismantle any part of the monitor power connector.
• Disconnect the power plug from the AC outlet when the monitor is not
going to be used for an indenite period of time.
Power and extensions cords
• Use the appropriate power cord with the correct plug type.
• Do not overload wall outlets or power cords.
• Make sure the total ampere passed through a extension cord does not
exceed the maximum allowed by the cable used.
• Do not place anything on the power cord.
• Do not locate this product where a person may walk or trip over the
cord.
• The power connector must be easily accessible
EC REGULATIONS AND SECURITY
ATTENTION: Do not disassemble or modify the device in any way.
This symbol warns of the presence of dangerous un-insulated
voltages inside some of the components, of sufcient magnitude
to expose people to risk of electronic shock.
This symbol draws attention to important use and maintenance
instructions in the manual that accompanies the unit.
This symbol indicates that the equipment conforms to the norms
established by the European Community.
This symbol indicates D.C. current.

7
Wiring connected to hazardous voltage requires installation by
qualied personnel or the use of ready-made exible cables.
For your security, your equipment must be connected to an elec-
trical outlet with grounding connection protection.
Since the plug is used to disconnect the device, the operating
electrical outlet must be in an easily accessible place.
Environment
• Install the equipment on an elevated, at surface.
• Install the equipment in a ventilated area.
• Avoid exposing the equipment to:
∙Rain or water
∙Excessive heat, cold or humidity
∙Area exposed to direct sunlight
∙Dirty areas
∙Equipment generating strong magnetic elds
• Avoid placing open containers of liquid, near the equipment.
• Keep a minimum distance of 30 mm in order to have good ventilation.
• Never place above the device any sources of ames such as lighted
candles, etc.
• If you are using the device in extreme weather conditions and/or
tropical climates, the equipment should be installed in a room which
ensures a reasonable level of temperature and humidity.
• To prevent damage, the equipment must be rmly anchored to the
surface, as shown in the installation instructions.
SAFETY INSTRUCTIONS

8
SYSTEM DESCRIPTION
Applications
The CourtesyBox is an outstanding motorised solution to hide anything in
the tables, keeping the surface clean. Expect the unexpected with the
CourtesyBox for water and glasses or as a tissue box. The CourtesyBox
can be controlled locally or remotely through R422 and the open/
close button can be disabled or locked. The CourtesyBox can also be
daisy chained with all the rest of Arthur Holm motorised products using
CAT6 cables for control. The Courtesy Box is created to be installed in
horizontal surfaces of furniture. When the hatch is closed, it leaves the
desk free of any obtrusive elements.
Features
• Courtesy box with motorised open and close hatch movements
• Up/Down functions controllable via upper cover plate button
• Electrical powered system movement
• Addressable RS422 monitor control by AHnet protocol, RJ45 connector
CAT5 shielded
Box Contents
Before the installation of your monitor, please check the contents of the
shipping box, it must contain the following items:
• Connection box unit
• Power cord
• Power supply 100-240Vac, 50-60Hz. Output 12V
• User's Guide
Important note: This device can only work with the power supply
included in the shipping box. This power supply can not be replaced by
any other rather than the original one.

9
CONTROLS
INPUT CONNECTORS
AHnet: RJ45 CAT5 connector for addressable RS422 control. There is a
loop through connector to use as signal RS422 output. You can connect
up to 30 monitors on the same RS422 bus
Termination: Active (ON) the termination ONLY on the last monitor of
the RS422 bus
ADDRESS: Congure the AHnet unit address on RS422 bus to individually
control the unit using RS422 AHnet protocol
SERVICE: Used for rmware upgrade
12V D.C.: Power supply input connector
1. OPEN/CLOSE button:
Press this button to open or to
close the connection box.
Make sure that no objects or
body parts can obstruct the
movements.

10
AHLINK
AHlink is used to control and set-up the unit.
By default, the AHlink signal on the unit is deactivated. To activate the
AHlink signal, press during 5 seconds the Up and Down button located
on the cover plate.
The unit will automatically deactivate the AHlink signal if there is no
device (mobile or tablet) connected during more than 2 minutes.
To control and diagnose the unit by using AHlink, download “AHlink”
from App Store (IOS system) or from Google Play (Android system). The
App is free. Execute the “AHlink” on your cell phone.
To control and set-up the unit using AHlink, download AHlink App from
the App Store (IOS system) or from Google Play (Android system). The
App is free. Execute the AHlink App on your mobile phone.
On the AHlink App options, it
is recommended not to select
Auto Connect and select Portrait
on Orientation. To connect to
the device, select Scan for local
devices.
In the App’s options, it is not
recommended to select “Auto
Connect” and select “Portrait”
on “Orientation”. To connect to
the device, select “Scan for local
devices”.

11
AHLINK
If the device does not appear
on the window, the AHlink
signal is not active. To activate
it, press during 5 seconds the
Up and Down button located
on cover plate. If your unit still
does not appear, power cycle
the unit and press again during
5 seconds the Up and Down
button.
The AHlink name always begin
by “AH” characters and the
fourth last MAC AHlink address.
Select the device to control and
to congure the unit.
Selecting the device, the rst
page is uploaded on the cell
phone. This page is used to
check the device and also for
basic diagnostic during the
installation process.


12
AHLINK
The rst line shows the model name of the
device.
SERIAL
Serial number of the unit
VER
Firmware version
MOV
Controls the Up and Down screen movements
COMMAND: Information of the last AHnet
command received from RS422 port
SENSORS: Indicates sensor status.
S1: indicates the screen is completely closed
S2: indicates the screen is completely
opened
AHNET ADDRESS: Indicates the AHnet ID
selected on the control board

13
AHNET PROTOCOL
Communications protocol
COMMUNICATION RS422
CONNECTION RJ45
WIRING CAT-5
Wiring Diagram
1. Data TX +
2. Data TX –
3. Data RX +
4. NC
5. NC
6 .Data RX
7. NC
8. NC
Connection
PINS 1 & 2 The units respond
PINS 3 & 6 The units receive instructions
Protocol to control the unit by addressable RS422 bus.
You can connect up to 30 monitors on the same RS422 bus.
You can use a AH Interface Ethernet, to control the RS422 bus.
The units should have a set address and the address must start by 1.
Maximum cable length between ends, 500 m/1640 ft.
AHnet protocol
Using 5 bytes communication:
BYTE 0 START BYTE
BYTE 1 ADDRESS BYTE
BYTE 2 COMMAND BYTE
BYTE 3 VALUE 1
BYTE 4 VALUE 2
RJ-45
Speed and conguration
BAUD RATE 38400
DATA BITS 8
PARITY NONE
STOP BITS 1

14
AHNET PROTOCOL
Commands
COMMAND DESCRIPTION RESPONSE
FA XX 01 01 00 GO UP FB XX 08 01 00
FA XX 01 00 00 GO DOWN FB XX 08 00 00
FA XX 04 01 00 BUTTON LOCK FB XX 08 05 00
FA XX 04 00 00 BUTTON UNLOCK FB XX 08 04 00
FA XX 14 00 00 INQUIRY CONTROL BYTE FB XX 14 CB1 CB2
XX Number of the monitor address. Up to 30 devices for each
RS422 BUS
CB1 Response in 8 bits of the monitor status
CB2 Response in 8 bits of the monitor status
CB1
BITE 7 6 5 4 3 2 1 0
CLOSED 1 1 0 1
OPENED 0 1 0 1
PROTECTION STOP 1
UNIT OK 0
CB2
BITE 7 6 5 4 3 2 1 0
BUTTON LOCK 1
BUTTON UNLOCK 0
To send an order to all the devices, you must use the address:
F5 Hex. (Byte1)
In this case, the units do not send a reply.

15
INFORMATION ON DISPOSAL FOR USERS OF WASTE ELECTRICAL &
ELECTRONIC EQUIPMENT
This symbol on the products and/or accompanying
documents means that used electrical and electronic
products should not be mixed with general household
waste.
For proper treatment, recovery and recycling, please
take these products to the designated collection
points, where they will be accepted on a free
of charge basis. Alternatively in some countries,
you may be able to return your products to your
local retailer upon the purchase of an equivalent
new product.
Disposing of this product correctly will help save valuable resources
and prevent any potential negative effects on human health and the
environment, which could otherwise arise from inappropriate waste
handling. Please contact your local authority for further details of your
nearest designated collection point.
Penalties may be applicable for incorrect disposal of this waste, in
accordance with national legislation.
For business users in the European Union
If you wish to discard electrical and electronic equipment, please contact
your dealer or supplier for further information.
Information on disposal in countries outside the European Union
This symbol is only valid in the European Union. If you wish to discard this
product, please contact your local authorities or dealer and ask for the
correct method of disposal.

16
WARRANTY TERMS AND CONDITIONS
Albiral Display Solutions warrants this product against manufacturing
defects and workmanship for a period of two (2) years from the
date of purchase, subject to the conditions below.
1. Electrical, electronic boards, engine, mechanical parts, accessories
and power supply are warranted against manufacturing defects and
workmanship for a period of two (2) years from the date ot purchase.
2. Labour costs: Albiral Display Solutions covers the labour costs to
replace any defective parts during the validity of this warranty.
3. Transport costs:
3.1. In the case that a manufacturing defect occurs within 30 days
after the purchase date, both freight and insurance costs will be
paid by Albiral Display Solutions.
Although Albiral Display Solutions S.L. pays for freight and
insurance costs, Albiral Displays Solutions will not be responsible
for any damages caused by the transportation of the goods
if the customer does not inform in writing when receiving the
goods.
3.2. After 30 days of the purchase date, the beneciary of the
warranty will pay both freight and insurance costs.
Albiral Display Solutions S.L. will not be responsible for any
damages caused by transportation, when this one is paid by
the customer.
4. This warranty does no cover the labour cosls of handling, diagnose,
remove, replace, reinslall and/or program any producl, force majeure
causes such as vandalism or stealing.
5. This warranty does not apply if the fault has been caused by misuse,
improper handling, electrical or mechanical abuse, abnormal
operation conditions, non-authorised modications, and inadequate
transportion or as a result of atmospheric phenomenons.

17
6. The warranty is not valid if people other than authorised Service
Centre have handled the product and if the product has been
manipulated or warranty seals are removed or manipulated.
7. The beneciary of the warranty will have to return the product with
the original packaging to warranty there are no damages during
transportation.
8. The warranty is not valid if the beneciary of the warranty does not
include a RMA form and a copy of the purchasing invoice.
Please note that laws vary from country to country, and the same
provisions of this warranty may not apply to you.
If you have any doubts concerning the terms of this warranty, please
contact:
[email protected]
[phone]
Copyright ©
Dec. 2020. All rights reserved
Albiral Display Solutions SL.
Registered trademarks: Albiral, Arthur Holm, Pixtron Broadcast
WARRANTY TERMS AND CONDITIONS

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Fàtima 25, Sant Hipòlit de Voltregà
08512 Barcelona – Spain
tel: [phone] / 23 83
fax: [phone] / 23 72
web: www.arthurholm.com
e-mail: [email protected]
This manual can be modied without previous notice. ENG – June 2020
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