Assisi Animal Health CALMER CANINE User manual

CALMER CANINE®
USER MANUAL
FOR SOOTHING ANXIETY AND STRESS

2Calmer Canine User Manual V:09/21 incubateanimalhealth.com 3
CALMER CANINE SYSTEM WELCOME
Welcome to Calmer Canine™
Thank you for purchasing the Calmer Canine device. This innovative product supports calming behaviour in anxious
dogs through targeted, pulsed electro-magnetic eld (tPEMF™) technology.
THE CALMER CANINE DEVICE
• The battery powered device features a pod
enclosure and an integrated applicator loop
that delivers the tPEMF. To accommodate
dogs of different sizes, the applicator loop is
available in two diameters: 12cm and 18cm.
• The device may be purchased alone, or as a
System (which includes the Calmer Canine
Convenience Vest)
LANDING PAD
NOT SHOWN (ON
BACK OF NECK WRAP,
BODY WRAP NECK WRAP
CHEST STRAP
TOP VIEW BOTTOM VIEW
DEVICE
DEVICE
Table of Contents:
Convenience Vest............................................................................4
Safety Warnings...............................................................................5
Introducing Your Dog to the System .........................................6
Fitting the Vest................................................................................. 7
Attaching the Device to the Vest.................................................8
Using the Device Without Vest....................................................9
Using Calmer Canine....................................................................10
What to Expect ...............................................................................11
Care and Maintenance................................................................. 12
Replacing the Battery................................................................... 13
How to Dispose of the Device.................................................... 14
For More Information .................................................................. 14
Technical Specications.............................................................. 15
Power button Indicator light
Serial
number
Hook fabric
fastener pad
Battery door
Applicator
loop
Pod
enclosure

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The Calmer Canine Convenience Vest is a harness system that holds the device in the correct position during use. For dogs that
are not comfortable wearing garments or are reactive to the sound of hook-and-loop fasteners, the device can be held by hand
in the proper position without the vest.
• DO NOT use the Calmer Canine device if you or your dog
have an implanted electronic medical device, such as a
pacemaker or insulin pump. The device is safe to use on
dogs with microchips.
• DO NOT use in the presence of a ammable anaesthetic
mixture with air, or with oxygen or nitrous oxide, or in
oxygen-enriched atmospheres.
• DO NOT use on or near any other electromagnetic
devices, such as lasers or magnets. This could damage the
device and reduce its effectiveness.
• CHECK the applicator loop and pod before each use to
make sure they are in good condition. DO NOT bend
or stretch the coil, which could damage the device and
reduce its effectiveness.
• Sessions should be carried out indoors only. The Calmer
Canine device is NOT weatherproof and is NOT intended
for outdoor use.
• Although the device is resistant to minor water splashing,
it is not waterproof. DO NOT immerse it in water or allow
your dog to wear it in the rain.
CALMER CANINE CONVENIENCE VEST SAFETY WARNINGS
1. Neck wrap, which features
the landing pad the device
(No.4) attaches to
2. Body wrap
3. Chest strap connects the
neck wrap to the body wrap
1 NECK WRAP
3 CHEST STRAP
2 BODY WRAP
4 DEVICE
OUTSIDE
Landing Pad
INSIDE
INSIDE
OUTSIDE
• DO NOT leave your dog unsupervised with the Calmer
Canine device.
• DO NOT let your dog wear a metal collar, or sit on or near
a large metal surface, such as a wire crate during use.
Metal can reduce the effectiveness of the device. (A metal
ID tag will not affect the device.)
• Remove any electronic devices from your dog (e.g. activity
monitors) before using Calmer Canine, as these may
reduce the effectiveness of the device.
• The lithium battery is not rechargeable. To avoid risk of
re, DO NOT attempt to recharge.
• DO NOT allow your dog to chew on or ingest the device.
NOTE: While in use, the Calmer Canine device can interfere with
TVs, radios, citizen band radios, telephones and other devices
that produce, detect and amplify radio signals. (Mobile phone and
Wi-Fi signals are not affected.) The interference may cause the
distortion of a TV picture or be heard as a repetitive “tick” in an
FM radio. The interference will not damage these devices.
SAFETY SYMBOLS
CalmerK9.com 3
SAFETY WARNINGS
SAFETY WARNINGS
SAFETY SYMBOLS
• DO NOT use the Calmer Canine device
if you or your dog have an implanted
electronic medical device, such as a
pacemaker or insulin pump. The device is
safe to use on dogs with microchips.
• DO NOT use in the presence of a
or with oxygen or nitrous oxide, or in
oxygen-enriched atmospheres.
• DO NOT use on or near any other
electromagnetic devices, such as lasers or
magnets. This could damage the device
and reduce the effectiveness of the
treatments.
• Check the applicator loop and pod before
each use to make sure they are in good
condition. DO NOT bend or stretch the
coil, which could damage the device and
reduce the effectiveness of the treatments.
• Treatments should be given indoors
only. The Calmer Canine device is not
weatherproof and is not intended for
outdoor use.
• Although the device is resistant to minor
water splashing, it is not waterproof.
DO NOT immerse it in water or allow your
dog to wear it in the rain.
• DO NOT leave your dog unsupervised with
the Calmer Canine device.
• DO NOT let your dog wear a metal collar,
such as a prong collar, or sit on or near a
large metal surface, such as a wire crate
during treatments. Metal can reduce the
effectiveness of the treatment. (A metal ID
tag will not affect the device.)
• Remove any electronic devices from your
dog (e.g., electronic training collars, activity
monitors) before using Calmer Canine, as
these may reduce the effectiveness of the
treatment.
• The lithium battery is not rechargeable.
recharge.
• DO NOT allow your dog to chew on or ingest
the device.
NOTE: While in use, the Calmer Canine device
can interfere with TVs, radios, citizen band radios,
telephones and other devices that produce, detect
and amplify radio signals. (Cell phone and Wi-Fi
signals are not affected.) The interference may
cause the distortion of a TV picture or be heard as
a repetitive “tick” in an FM radio. The interference
will not damage these devices.
SYMBOL PUBLICATION DESCRIPTION
EN 980-2003
No. 5.8
Consult the
User Manual
for instructions
on use
SYMBOL PUBLICATION DESCRIPTION
Directive
2006/66EC
Annex 2
Requirement
for the
separate
collection of
batteries

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INTRODUCING YOUR DOG TO THE SYSTEM FITTING THE VEST
For the best experience, it’s important for your dog to feel comfortable wearing the vest and have a positive association with the
Calmer Canine system. Use positive reinforcement to praise your dog as they get used to wearing the vest.
STEP 1
Position the neck wrap on your dog
loosely at rst, letting the chest strap
hang down, start with short periods of
time, without adding the device, and
gradually adjust the neck strap so that it
ts snugly. (Most dogs do not mind the
neck wrap if they are used to wearing
collars). A
STEP 2
Once your dog is comfortable with the
neck wrap, add the body wrap loosely at
rst, gradually tightening it for a snug
t. BOnce your dog is comfortable with
the neck and body wrap you can attach
the chest strap to the body wrap.
STEP 3
Work your way up to letting your dog
wear the vest around the house without
the device.
STEP 1
Adjust the neck wrap so that it ts
snugly—but not tightly—around your
dog’s neck. The landing pad that holds
the device should be centred at the back
of their neck. Depending on the length
of their neck, there may be a space
between the wrap and the base of your
dog’s head. C
STEP 2
Position the body wrap just behind their
front legs. The wrap should be snug but
not tight. D
STEP 3
Attach the chest strap so that it
connects the neck wrap with the
body wrap. The chest strap should t
comfortably but not too loosely. Adjust
the neck strap, if needed. E
TIP
For a better t, you may remove your
dog’s collar.
A
C
D
E
B

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ATTACHING THE DEVICE TO THE VEST USING THE DEVICE WITHOUT VEST
If you are not using the vest, you may hold the Calmer Canine device by hand over your dog’s head. You should position the device
with the centre of the coil centred over the area between your dog’s ears. The device may rest on your dog’s head or you can hold it
off the head a few centimetres away. The device should be held no more than 10cm from your dog’s head during use. G
Keep the device within 10cm of
your dog’s head while in use.
Ideally, the centre of the applicator loop will be directly
over the top of your dog’s head, between their ears.
The applicator loop can either gently rest on top of the
head, or up to 10cm above their head.
TIP
If the device is pressing on your dog’s head or resting over
their eyes, you can move the device farther down on the
landing pad. If the device is too far away from your dog’s
head, you can move it farther up on the landing pad
Once the vest is positioned on your dog, attach the device by connecting the hook and loop fastener on the back of the device to
the landing pad on the back of the neck wrap. This enables you to give your dog a session with the device without holding it in
place. F

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USING CALMER CANINE WHAT TO EXPECT
To Start: Put the vest on your dog and attach the device. If
not using the vest, hold the device in the proper position over
your dog’s head (see illustration G on page 9). Press the power
button to turn on the device. You will see a ashing blue light,
indicating the device is on. The device will remain on for 15
minutes before it automatically turns off.
During Use: Your dog should be supervised and remain
indoors while using the device. If your dog is wearing the vest,
they can lie down, sit or move around—whatever they prefer.
Rough play or activity should be avoided because it could
dislodge the device.
NOTE: If you need to turn off the device before the 15-minute
cycle has ended, press the power button. The blue light should
stop ashing, indicating the device is off.
TIPS
• Only initiate a session when your dog is calm. To help them
relax, try taking them for a short walk.
• Give your dog plenty of praise and treats during sessions to
reinforce their positive association with the system.
After Use: To remove the vest, undo the body wrap and then
the neck strap. Store the Calmer Canine system in a safe place,
out of your dog’s reach, until the next session.
SCHEDULE
For best results, we recommend two sessions a day, 8 to 10
hours apart. You should continue these twice-daily sessions
for 4 to 6 weeks— or longer, if needed.
WHEN WILL YOU START SEEING
POSITIVE CHANGES?
Every dog responds differently. You may notice positive
changes in just a few days, or it may take several weeks before
you see any difference in behaviour. Even if you notice changes
early on, use the Calmer Canine device for a full cycle: twice
a day (8 to 10 hours apart) for 4 to 6 weeks. Some dogs need
to use the device for longer than 6 weeks before signicant
positive changes are seen.
WHAT WILL YOU NOTICE?
Use of Calmer Canine, as directed, will aid in calming stressed
or anxious dogs, and can provide lasting calm for general
anxiety in your dog. All dogs are individuals and may exhibit
different types of anxious behaviour. Use of the calmer canine
device helps to soothe dogs coping with loud noises, travel,
strangers and general anxiety. You can monitor your dog’s
progress with your veterinarian and by keeping a diary of
behaviour. We recommend recording your dog’s behaviour
before you start using the device, and weekly thereafter to
monitor any changes.
HOW LONG DO THE EFFECTS LAST?
For some dogs, after 4 to 6 weeks a signicant positive change
is seen and no further sessions are required. Other dogs need
periodic cycles with the device beyond the initial 6 weeks.
WHEN TO STOP USING THE CALMER
CANINE DEVICE
We recommend using Calmer Canine initially for 4 to 6 weeks,
even if you see satisfactory positive changes sooner. After this
initial course, you may continue to use Calmer Canine until
you are satised your dog has received the benecial effects
of the device. Some dogs may require use for longer than 6
weeks.

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CARE AND MAINTENANCE REPLACING THE BATTERY
DEVICE
• As needed, wipe the Calmer Canine device
with a soft cloth dampened with 70% or higher
isopropyl alcohol.
• Wait for a minimum of 15 minutes before using
the device to ensure all alcohol has evaporated.
VEST
• IMPORTANT: Remove the device before washing
the vest. The device is NOT waterproof.
• Machine wash the vest in warm water with mild
soap. Tumble dry low or air dry.
NOTE: Aside from changing or accessing the battery,
there are no user serviceable parts inside the main
pod enclosure.
The ashing orange indicator light signals the battery is
depleted and needs replacing:
1. Remove the Calmer Canine device from the vest, if attached.
2. To remove the battery, press the battery tab located on the
bottom of the pod. A
3. While pressing the battery tab, rotate the battery door out
to remove it. B
4. Remove the depleted battery by rotating it out of the pod
enclosure. C
WARNING: The lithium battery is not rechargeable.
To avoid risk of re, DO NOT attempt to recharge
CalmerK9.com 11
BATTERY REPLACEMENT
REPLACING THE BATTERY
1. Remove the Calmer Canine
device from the vest, if attached.
2. To remove the battery, press
the battery tab located on the
bottom of the pod. A
3. While pressing the battery tab,
rotate the battery door out to
remove it. B
4. Remove the depleted battery
by rotating it out of the pod
enclosure. C
WARNING: The lithium battery is
not rechargeable. To avoid risk of
TAB
PR
ESS T
AB
ROTATE BATTERY
DOOR OUT TO
REMOVE
ROTATE BATTERY
OUT TO REMOVE
BATTERY
B
C
Please consult your local regulations for the proper
disposal of depleted lithium batteries.
A
B
C
CalmerK9.com 11
BATTERY REPLACEMENT
REPLACING THE BATTERY
1. Remove the Calmer Canine
device from the vest, if attached.
2. To remove the battery, press
the battery tab located on the
bottom of the pod. A
3. While pressing the battery tab,
rotate the battery door out to
remove it. B
4. Remove the depleted battery
by rotating it out of the pod
enclosure. C
WARNING: The lithium battery is
not rechargeable. To avoid risk of
TAB
PR
ESS T
AB
ROTATE BATTERY
DOOR OUT TO
REMOVE
ROTATE BATTERY
OUT TO REMOVE
BATTERY
B
C

14 Calmer Canine User Manual V:09/21 incubateanimalhealth.com 15
INSERTING THE BATTERY TECHNICAL SPECIFICATIONS
Use a fresh CR123A lithium battery.
Panasonic® CR123A lithium batteries are
recommended to ensure the device will
perform as factory-tested. Insert the battery
with the positive and negative ends oriented
as shown (pictured).
NOTE: Inserting the battery incorrectly could
damage the electronic circuits in the Calmer
Canine device. Replace the battery door,
snapping the tab into place.
OVERALL DIMENSIONS
• Net Weight Without Packaging:
13cm Diameter Model: 70g
18cm Diameter Model: 80g
• Power Supply: CR-123A Lithium Primary Cell, 3 Volt, 15mA
• Storage Temperature: -16°C to 40°C
HOW TO DISPOSE OF THE DEVICE
The Calmer Canine device is an electronic device containing a lithium
battery. Please consult your local regulations for the proper disposal
guidelines.
FOR MORE INFORMATION
If you have any questions about the Calmer Canine System, visit
incubateanimalhelath.com or contact Incubate Animal Health:
Phone: [phone]
Email: [email protected]
CALMER CANINE USER MANUAL
12
BATTERY & MORE INFORMATION
INSERTING THE BATTERY
HOW TO DISPOSE OF THE DEVICE
FOR MORE INFORMATION
POD BOTTOM WITH BATTERY
DOOR REMOVED
CR-123A
LITHIUM BATTERY (3V)
(+) POSITIVE
RAISED BUTTON
NEGATIVE (-)
Use a fresh CR123A lithium battery.
Panasonic®CR123A lithium batteries are
recommended to ensure the device will
perform as factory-tested.
Insert the battery with the positive and
negative ends oriented as shown (pictured
at right). NOTE: Inserting the battery
incorrectly could damage the electronic
circuits in the Calmer Canine device.
Replace the battery door, snapping the
tab into place.
The Calmer Canine device is an electronic device containing a lithium
battery. In certain jurisdictions, this may be considered hazardous waste.
Please consult your local regulations for the proper disposal guidelines.
If you have any questions about the Calmer Canine Anxiety Treatment
System, visit CalmerK9.com or contact Assisi Animal Health:
Phone (toll-free in the U.S.): 1-866-830-7342
Email: [e-mail]
CalmerK9.com 13
TECHNICAL SPECIFICATIONS
• Net Weight Without Packaging:
5-inch Diameter Model: 70g (2.47oz)
7-inch Diameter Model: 80g (2.82oz)
• Power Supply: CR-123A Lithium Primary Cell,
3 Volt, 15mA
• Storage Temperature: 3°F to 104°F
(-16°C to 40°C)
• Storage Relative Humidity: 8% to 75%
(noncondensing)
• Operating Temperature: 50°F to 95°F
(10°C to 35°C)
• Operating Relative Humidity: 8% to 75%
(noncondensing)
TECHNICAL SPECIFICATIONS
3.02"
76.8mm
6.83"
173.5mm
5.27"
133.9mm
0.27"
6.9mm
1.04"
26.5mm
2.38"
60.4mm
8.96"
227.7mm
7.27"
184.7mm
7-INCH DIAMETER
LOOP
5-INCH DIAMETER
LOOP
OVERALL DIMENSIONS
133.9mm
184.7mm
227.7mm
76.8mm
26.5mm
6.9mm
60.4mm
173.5mm
OVERALL DIMENSIONS
5-INCH
DIAMETER LOOP
7-INCH
DIAMETER LOOP
• Storage Relative Humidity: 8% to 75% (noncondensing)
• Operating Temperature: 10°C to 35°C
• Operating Relative Humidity: 8% to 75% (noncondensing)
13CM
DIAMETER LOOP
18CM
DIAMETER LOOP

MANUFACTURED IN THE U.S.A. U.S. PATENT 7,744,524 and patents pending
©2019 Assisi Animal Health and its aliates. Calmer Canine™ and tPEMF™ are trademarks of Assisi Animal Health LLC. ALL RIGHTS RESERVED
Contact:
0330 1743194
[email protected]
incubateanimalhealth.com