Assisi Animal Health CALMER CANINE User manual

ECN: XXXXXXXX 1
CALMER CANINE
™
USER MANUAL
DEVELOPED BY

NECK 6”– 9 ”
CHEST 10”–15”
NECK 9”– 12”
CHEST 15”–20”
NECK 12”– 15”
CHEST 20”–25”
NECK 15”– 19”
CHEST 25”–32”
NECK 19”– 23”
CHEST 32”–39”
SML
XL
XS
Using a soft measuring tape or piece of string,
measure your dog’s neck and chest area.
CALMER CANINE
™
SYSTEM
LANDING PAD
Not shown (on back of
neck wrap)
DEVICE
NECK
WRAP
BODY WRAP
CHEST
STRAP
DEVICE
VEST SIZING GUIDE Calmer Canine vest is available in 5 sizes.

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Welcome to Calmer Canine
™
Thank you for purchasing the Calmer Canine Anxiety Treatment Device.
This innovative solution effectively reduces anxiety in dogs through targeted,
pulsed electro-magnetic eld (tPEMF™) therapy.
WELCOME
• The battery-
powered device
features a pod
enclosure and
an integrated
applicator loop that
delivers the tPEMF
therapy.
To accommodate
dogs of different
sizes, the applicator
loop is available in
two diameters: 5
inches and 7 inches.
APPLICATOR
LOOP
BATTERY DOOR
POWER BUTTON
INDICATOR LIGHT
HOOK FABRIC
FASTENER PAD
TOP VIEW
BOTTOM VIEW
SERIAL NUMBER
POD
ENCLOSURE
TOP VIEW BOTTOM VIEW
Hook fabric
fastener pad
Power
button Pod
loop
enclosure
Applicator
Serial number
Battery doorIndicator light
TABLE OF CONTENTS:
Convenience Vest........................................2
Safety Warnings...........................................3
Introducing Your Dog to the System.....4
Fitting the Vest.............................................5
Attaching the Device..................................6
Vest-Free Use............................................... 7
Beginning Treatment..................................8
What to Expect ...........................................9
Care and Maintenance...........................10
Battery Replacement ..............................11
How to Dispose of the Device..............12
For More Information..............................12
Technical Specications........................13
THE CALMER CANINE DEVICE
• The device may be purchased alone,
or as a System (which includes the
Calmer Canine Convenience Vest)

CALMER CANINE USER MANUAL
2
VEST PARTS
CALMER CANINE CONVENIENCE VEST
1. Neck wrap,
which features
the landing pad
the device (No. 4)
attaches to
2. Body wrap
3. Chest strap
connects the
neck wrap to the
body wrap
The Calmer Canine Convenience Vest is a harness system that holds the device in the
correct position during treatment. For dogs that are not comfortable wearing garments
or are reactive to the sound of hook-and-loop fasteners, the device can be held by hand
in the proper position without the vest.
Outside
Outside
Inside
Landing
Pad
Inside
NECK WRAP
CHEST STRAP
BODY WRAP
DEVICE
1
3
2
4

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SAFETY WARNINGS
SAFETY WARNINGS
SAFETY SYMBOLS
• DO NOT use the Calmer Canine device
if you or your dog have an implanted
electronic medical device, such as a
pacemaker or insulin pump. The device is
safe to use on dogs with microchips.
• DO NOT use in the presence of a
ammable anesthetic mixture with air,
or with oxygen or nitrous oxide, or in
oxygen-enriched atmospheres.
• DO NOT use on or near any other
electromagnetic devices, such as lasers or
magnets. This could damage the device
and reduce the effectiveness of the
treatments.
• Check the applicator loop and pod before
each use to make sure they are in good
condition. DO NOT bend or stretch the
coil, which could damage the device and
reduce the effectiveness of the treatments.
• Treatments should be given indoors
only. The Calmer Canine device is not
weatherproof and is not intended for
outdoor use.
• Although the device is resistant to minor
water splashing, it is not waterproof.
DO NOT immerse it in water or allow your
dog to wear it in the rain.
• DO NOT leave your dog unsupervised with
the Calmer Canine device.
• DO NOT let your dog wear a metal collar,
such as a prong collar, or sit on or near a
large metal surface, such as a wire crate
during treatments. Metal can reduce the
effectiveness of the treatment. (A metal ID
tag will not affect the device.)
• Remove any electronic devices from your
dog (e.g., electronic training collars, activity
monitors) before using Calmer Canine, as
these may reduce the effectiveness of the
treatment.
• The lithium battery is not rechargeable.
To avoid risk of re, DO NOT attempt to
recharge.
• DO NOT allow your dog to chew on or ingest
the device.
NOTE: While in use, the Calmer Canine device
can interfere with TVs, radios, citizen band radios,
telephones and other devices that produce, detect
and amplify radio signals. (Cell phone and Wi-Fi
signals are not affected.) The interference may
cause the distortion of a TV picture or be heard as
a repetitive “tick” in an FM radio. The interference
will not damage these devices.
SYMBOL PUBLICATION DESCRIPTION
EN 980-2003
No. 5.8
Consult the
User Manual
for instructions
on use
SYMBOL PUBLICATION DESCRIPTION
Directive
2006/66EC
Annex 2
Requirement
for the
separate
collection of
batteries

CALMER CANINE USER MANUAL
4
INTRODUCING THE SYSTEM
INTRODUCING YOUR DOG TO THE SYSTEM
For the best treatment experience, it’s important for your dog to feel comfortable
wearing the vest and have a positive association with the Calmer Canine system.
Make sure you give your dog plenty of praise and treats as they get used to the vest!
STEP 1 Position the neck
wrap on your dog loosely at
rst, letting the chest strap
hang down, start with short
periods of time, without
adding the device, and
gradually adjust the neck
strap so that it ts snugly.
(Most dogs do not mind the
neck wrap if they are used
to wearing collars). A
STEP 2 Once your dog is
comfortable with the neck
wrap, add the body wrap
loosely at rst, gradually
tightening it for a snug
t. B Once your dog is
comfortable with the neck
and body wrap you can
attach the chest strap to
the body wrap.
STEP 3 Work your way up
to letting your dog wear
the vest around the house
without the device.
A
B

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FITTING THE VEST
FITTING THE VEST
STEP 1 Adjust the neck wrap
so that it ts snugly—but
not tightly—around your
dog’s neck. The landing pad
that holds the device should
be centered at the back of
their neck. Depending on
the length of their neck,
there may be a space
between the wrap and the
base of your dog’s head. C
STEP 2 Position the body
wrap just behind their front
legs. The wrap should be
snug but not tight. D
STEP 3 Attach the chest
strap so that it connects
the neck wrap with the
body wrap. The chest strap
should t comfortably but
not too loosely. Adjust the
neck strap, if needed. E
TIP For a better t, you may
remove your dog’s collar.
C
D
E

CALMER CANINE USER MANUAL
6
ATTACHING THE DEVICE
ATTACHING THE DEVICE TO THE VEST
Once the vest is positioned on your dog, attach the device by connecting the hook-and-
loop fastener on the back of the device to the landing pad on the back of the neck wrap.
This enables you to give your dog a treatment session without holding the device in
place. F
F
Ideally, the center of the applicator loop will be directly
over the top of your dog’s head, between their ears.
The applicator loop can either gently rest on top of the
head, or up to 4 inches above their head.
TIP If the device is pressing on your dog’s
head or resting over their eyes, you can
move the device farther down on the
landing pad. If the device is too far away
from your dog’s head, you can move it
farther up on the landing pad.

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G
VEST-FREE OPERATION
USING THE DEVICE WITHOUT VEST
If you are not using the vest, you may hold the Calmer Canine device by hand over your
dog’s head. You should position the device with the center of the coil centered over the
area between your dog’s ears. The device may rest on your dog’s head or you can hold it
off the head a few inches away. The device should be held no more than 4 inches from
your dog’s head during treatments. G
Keep the device
within 4 inches
of your dog’s head
during treatments.

CALMER CANINE USER MANUAL
8
USING CALMER CANINE
BEGINNING TREATMENT
To Start: Put the vest on your dog and attach the device. If not using the vest,
hold the device in the proper position over your dog’s head (see illustration
G on page 7). Press the power button to turn on the device. You will see a
ashing blue light, indicating the device is on. The device will remain on for
15 minutes before it automatically turns off.
During Treatment: Your dog should be supervised and remain
indoors during treatment. If your dog is wearing the vest, they can
lie down, sit or move around—whatever they prefer. Rough play or
activity should be avoided because it could dislodge the device.
NOTE: If you need to turn off the device before the 15-minute treatment
cycle has ended, press the power button. The blue light should stop
ashing, indicating the device is off.
TREATMENT TIPS:
• Only initiate a treatment session when your dog is calm. To help them
relax, try taking them for a short walk.
• Give your dog plenty of praise and treats during sessions to reinforce their
positive association with the system.
After Treatment: To remove the vest, undo the body wrap and then the
neck strap. Store the Calmer Canine system in a safe place, out of your dog’s
reach, until the next session.
TREATMENT SCHEDULE
For best results, we recommend two treatments a day, 8 to 10 hours apart.
You should continue these twice-daily sessions for 4 to 6 weeks—
or longer, if needed.

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WHAT TO EXPECT
WHAT TO EXPECT
WHEN WILL YOU START SEEING RESULTS?
Every dog responds differently. You may notice results in just a few days, or it
may take several weeks before you see any improvement. Even if you notice results
early on, use the Calmer Canine device for a full treatment cycle: twice a day
(8 to 10 hours apart) for 4 to 6 weeks. Some dogs need treatment for longer than
6 weeks before their symptoms improve sufciently.
WHAT RESULTS WILL YOU NOTICE?
Use of Calmer Canine, as directed, will lessen and may even eliminate your dog’s signs
of anxiety. For example, if your dog barks incessantly when you leave, you might see
that after using Calmer Canine for 4 to 6 weeks, your dog may bark less or not at all
when left home alone. Every dog is an individual, and each shows different signs of
anxiety. We recommend that you use the online anxiety progress tracker to assess your
dog’s signs of anxiety before beginning treatment with Calmer Canine and to track
weekly progress during the course of treatment. Visit CalmerK9.com/anxiety-tracker
for tools to help you assess how well your dog is doing.
HOW LONG DO THE EFFECTS LAST?
For some dogs, their symptoms resolve after 4 to 6 weeks with no further treatment
needed. Other dogs need periodic treatment courses if symptoms return.
WHEN TO STOP USING THE CALMER CANINE DEVICE
We recommend using Calmer Canine initially for 4 to 6 weeks, even if you see
satisfactory improvement in your dog’s signs of anxiety sooner. After this initial course
of therapy, you may continue to use Calmer Canine until you are satised with the
results. Some dogs may require treatment for longer than 6 weeks to achieve the
desired results.

CALMER CANINE USER MANUAL
10
CARE & MAINTENANCE
CALMER CANINE CARE AND MAINTENANCE
DEVICE
• As needed, wipe the Calmer Canine device with a soft
cloth dampened with 70% or higher isopropyl alcohol.
• Wait for a minimum of 15 minutes before using the
device to ensure all alcohol has evaporated.
VEST
• IMPORTANT: Remove the device before washing the
vest. The device is NOT waterproof.
• Machine wash the vest in warm water with mild soap.
Tumble dry low or air-dry. NOTE: Aside from
changing or accessing the
battery, there are no user
serviceable parts inside
the main pod enclosure.

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BATTERY REPLACEMENT
REPLACING THE BATTERY
The ashing orange indicator light signals the battery is depleted and needs replacing:
1. Remove the Calmer Canine
device from the vest, if attached.
2. To remove the battery, press
the battery tab located on the
bottom of the pod. A
3. While pressing the battery tab,
rotate the battery door out to
remove it. B
4. Remove the depleted battery
by rotating it out of the pod
enclosure. C
WARNING: The lithium battery is
not rechargeable. To avoid risk of
re, DO NOT attempt to recharge.
TAB
PRESS TAB
ROTATE BATTERY
DOOR OUT TO
REMOVE
ROTATE BATTERY
OUT TO REMOVE
BATTERY
A
B
C
Please consult your local
regulations for the proper
disposal of depleted
lithium batteries.

CALMER CANINE USER MANUAL
12
BATTERY & MORE INFORMATION
INSERTING THE BATTERY
HOW TO DISPOSE OF THE DEVICE
FOR MORE INFORMATION
POD BOTTOM WITH BATTERY
DOOR REMOVED
CR-123A
LITHIUM BATTERY (3V)
(+) POSITIVE
RAISED BUTTON
NEGATIVE (-)
Use a fresh CR123A lithium battery.
Panasonic®CR123A lithium batteries are
recommended to ensure the device will
perform as factory-tested.
Insert the battery with the positive and
negative ends oriented as shown (pictured
at right). NOTE: Inserting the battery
incorrectly could damage the electronic
circuits in the Calmer Canine device.
Replace the battery door, snapping the
tab into place.
The Calmer Canine device is an electronic device containing a lithium
battery. In certain jurisdictions, this may be considered hazardous waste.
Please consult your local regulations for the proper disposal guidelines.
If you have any questions about the Calmer Canine Anxiety Treatment
System, visit CalmerK9.com or contact Assisi Animal Health:
Phone (toll-free in the U.S.): 1-866-830-7342
Email: Contact@CalmerK9.com

CalmerK9.com 13
TECHNICAL SPECIFICATIONS
• Net Weight Without Packaging:
5-inch Diameter Model: 70g (2.47oz)
7-inch Diameter Model: 80g (2.82oz)
• Power Supply: CR-123A Lithium Primary Cell,
3 Volt, 15mA
• Storage Temperature: 3°F to 104°F
(-16°C to 40°C)
• Storage Relative Humidity: 8% to 75%
(noncondensing)
• Operating Temperature: 50°F to 95°F
(10°C to 35°C)
• Operating Relative Humidity: 8% to 75%
(noncondensing)
TECHNICAL SPECIFICATIONS
3.02"
76.8mm
6.83"
173.5mm
5.27"
133.9mm
0.27"
6.9mm
1.04"
26.5mm
2.38"
60.4mm
8.96"
227.7mm
7.27"
184.7mm
7-INCH DIAMETER
LOOP
5-INCH DIAMETER
LOOP
OVERALL DIMENSIONS
5.27”
133.9mm 7.27”
184.7mm
8.96”
227.7mm
3.02”
76.8mm
1.04”
26.5mm
0.27”
6.9mm
2.38”
60.4mm
6.83”
173.5mm
OVERALL DIMENSIONS
5-INCH
DIAMETER LOOP
7-INCH
DIAMETER LOOP

CALMER CANINE USER MANUAL
14
CONTACT US ANY TIME: 866.830.7342
Contact@CalmerK9.com |CalmerK9.com
V01-0919
© 2019 Assisi Animal Health and its afliates. Calmer Canine
™
and tPEMF
™
are trademarks of Assisi Animal Health LLC. ALL RIGHTS RESERVED.
Manufactured in the U.S.A. U.S. PATENT 7,744,524 and patents pending
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1
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