Asus RS704DA-E6 PS4 User manual

RS700DA-E6/PS4
RS704DA-E6/PS4
1U Rackmount Server
User Guide

ii
Copyright © 2010 ASUSTeK COMPUTER INC. All Rights Reserved.
No part of this manual, including the products and software described in it, may be reproduced, transmitted,
transcribed, stored in a retrieval system, or translated into any language in any form or by any means,
except documentation kept by the purchaser for backup purposes, without the express written permission
of ASUSTeK COMPUTER INC. (“ASUS”).
ASUS provides this manual “as is” without warranty of any kind, either express or implied, including but not
limited to the implied warranties or conditions of merchantability or tness for a particular purpose. In no
event shall ASUS, its directors, ofcers, employees, or agents be liable for any indirect, special, incidental,
or consequential damages (including damages for loss of prots, loss of business, loss of use or data,
interruption of business and the like), even if ASUS has been advised of the possibility of such damages
arising from any defect or error in this manual or product.
Specications and information contained in this manual ae furnished for informational use only, and are
subject to change at any time without notice, and should not be construed as a commitment by ASUS.
ASUS assumes no responsibility or liability for any errors or inaccuracies that may appear in this manual,
including the products and software described in it.
Product warranty or service will not be extended if: (1) the product is repaired, modied or altered, unless
such repair, modication of alteration is authorized in writing by ASUS; or (2) the serial number of the
product is defaced or missing.
Products and corporate names appearing in this manual may or may not be registered trademarks or
copyrights of their respective companies, and are used only for identication or explanation and to the
owners’ benet, without intent to infringe.
E6166
Second Edition (V2)
October 2010

iii
Contents
Notices......................................................................................................... vi
Safety information ..................................................................................... vii
About this guide ....................................................................................... viii
Chapter 1: Product introduction
1.1 System package contents........................................................... 1-2
1.2 Serial number label...................................................................... 1-2
1.3 Systemspecications ................................................................. 1-3
1.4 Front panel features..................................................................... 1-5
1.5 Rear panel features...................................................................... 1-6
1.6 Internal features ........................................................................... 1-7
1.7 LED information ........................................................................... 1-8
1.7.1 Front panel LEDs ............................................................ 1-8
1.7.2 LAN (RJ-45) LEDs .......................................................... 1-8
1.7.3 HDD status LED.............................................................. 1-9
Chapter 2: Hardware setup
2.1 Chassis cover............................................................................... 2-2
2.2 Central Processing Unit (CPU) ................................................... 2-3
2.2.1 Installing the CPU ........................................................... 2-3
2.2.2 Installing the CPU heatsink and airduct .......................... 2-6
2.3 System memory ........................................................................... 2-7
2.3.1 Overview ......................................................................... 2-7
2.3.2 Memory Congurations................................................... 2-8
2.3.3 Installing a DIMM .......................................................... 2-10
2.3.4 Removing a DIMM ........................................................ 2-10
2.4 Hard disk drives ......................................................................... 2-11
2.5 Expansion slot............................................................................ 2-13
2.5.1 Installing an expansion card to the riser card bracket... 2-13
2.5.2 Conguring an expansion card ..................................... 2-14
2.6 Cable connections ..................................................................... 2-15
2.7 Removable/optional components............................................. 2-16
2.7.1 Replacing system fans.................................................. 2-16
2.7.2 Replacing power supply units ....................................... 2-17
2.7.3 Installing ASMB4 series management board (optional) 2-18
2.7.4 Installing ASUS PIKE SAS RAID Card (optional) ......... 2-19

iv
Contents
Chapter 3: Installation options
3.1 Installing friction rail kit items .................................................... 3-2
3.1.1 Attaching the xing latches to the server ........................ 3-2
3.1.2 Attaching the rack rails.................................................... 3-3
3.1.3 Mounting the server to the rack ...................................... 3-4
3.2 Installing optional ball-bearing rail kit items............................. 3-5
3.2.1 Attaching the rails to the server ...................................... 3-5
3.2.2 Attaching the rack rails.................................................... 3-6
3.2.3 Mounting the server to the rack ...................................... 3-7
Chapter 4: Motherboard Info
4.1 Motherboard layout...................................................................... 4-2
4.2 Jumpers ........................................................................................ 4-6
4.3 Connectors ................................................................................. 4-11
4.3.1 Rear panel connectors...................................................4-11
4.3.2 Internal connectors ....................................................... 4-12
Chapter 5: BIOS setup
5.1 Managing and updating your BIOS ............................................ 5-2
5.1.1 ASUS EZ Flash 2 utility................................................... 5-2
5.1.2 BUPDATER utility............................................................ 5-3
5.1.3 ASUS CrashFree BIOS 3 utility ...................................... 5-5
5.2 BIOS setup program .................................................................... 5-6
5.2.1 BIOS menu screen.......................................................... 5-7
5.2.2 Menu bar......................................................................... 5-7
5.2.3 Navigation keys............................................................... 5-7
5.2.4 Menu items ..................................................................... 5-8
5.2.5 Sub-menu items.............................................................. 5-8
5.2.6 Conguration elds ......................................................... 5-8
5.2.7 Pop-up window ............................................................... 5-8
5.2.8 Scroll bar......................................................................... 5-8
5.2.9 General help ................................................................... 5-8
5.3 Main menu .................................................................................... 5-9
5.3.1 System Time ................................................................... 5-9
5.3.2 System Date ................................................................... 5-9
5.3.3 SATA1—6........................................................................ 5-9

v
Contents
5.3.4 Storage Conguration ....................................................5-11
5.3.5 System Information ....................................................... 5-12
5.4 Advanced menu ......................................................................... 5-14
5.4.1 CPU Conguration ........................................................ 5-14
5.4.2 Chipset Conguration ................................................... 5-16
5.4.3 Onboard Devices Conguration.................................... 5-23
5.4.4 USB Conguration ........................................................ 5-24
5.4.5 PCIPnP ......................................................................... 5-25
5.5 Server menu ............................................................................... 5-26
5.6 Power menu................................................................................ 5-28
5.6.1 ACPI APIC Support [Enabled]....................................... 5-28
5.6.2 APM Conguration........................................................ 5-28
5.6.3 Hardware Monitor ......................................................... 5-29
5.7 Boot menu .................................................................................. 5-31
5.7.1 Boot Device Priority ...................................................... 5-31
5.7.2 Hard Disk Drives; CDROM Drives ................................ 5-31
5.7.3 Boot Settings Conguration .......................................... 5-32
5.7.4 Security ......................................................................... 5-33
5.8 Tools menu ................................................................................. 5-35
5.9 Exit menu.................................................................................... 5-36
Chapter6: RAIDconguration
6.1 Setting up RAID............................................................................ 6-2
6.1.1 RAID denitions .............................................................. 6-2
6.1.2 Installing hard disk drives................................................ 6-2
6.1.3 Setting the RAID item in BIOS ........................................ 6-3
6.2 FastBuild Utility............................................................................ 6-4
6.2.1 Creating a RAID set ........................................................ 6-5
6.2.2 Deleting a RAID set .......................................................6-11
6.2.3 Viewing the Drive Assignment....................................... 6-13
6.2.4 Viewing the Controller Conguration............................. 6-14
Chapter 7: Driver installation
7.1 RAID driver installation ............................................................... 7-2
7.1.1 Creating a RAID driver disk ............................................ 7-2
7.1.2 Installing the RAID controller driver ................................ 7-4

vi
7.2 ATI SM Bus controller driver installation................................. 7-14
7.3 LAN driver installation............................................................... 7-15
7.4 Display driver installation ......................................................... 7-19
7.5 Mellanox ConnectX QDR PCI Gen2 Channel Adapter driver
installation (For RS704DA-E6/PS4 only).................................. 7-22
7.5.1 Windows operating system ........................................... 7-22
7.5.2 Red Hat®Enterprise Linux OS .............................7-26
7.6 Management applications and utilities installation ................ 7-29
7.6.1 Running the support DVD ............................................. 7-29
7.6.2 Drivers menu................................................................. 7-29
7.6.3 Utilities menu ................................................................ 7-30
7.6.4 Make disk menu............................................................ 7-30
7.6.5 Contact information....................................................... 7-30
Contents

vii
Notices
Federal Communications Commission Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions:
• This device may not cause harmful interference, and
• This device must accept any interference received including interference that
may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class
A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed
to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with manufacturer’s instructions,
may cause harmful interference to radio communications. However, there is
no guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to
try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment to an outlet on a circuit different from that to which the
receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Canadian Department of Communications Statement
This digital apparatus does not exceed the Class A limits for radio noise emissions
from digital apparatus set out in the Radio Interference Regulations of the
Canadian Department of Communications.
This Class A digital apparatus complies with Canadian ICES-003.
WARNING! The use of shielded cables for connection of the monitor to the
graphics card is required to assure compliance with FCC regulations. Changes
or modications to this unit not expressly approved by the party responsible for
compliance could void the user’s authority to operate this equipment.
REACH
Complying with the REACH (Registration, Evaluation, Authorization, and Restriction
of Chemicals) regulatory framework, we publish the chemical substances in our
products at ASUS REACH website at http://csr.asus.com/english/REACH.htm.

viii
Safety information
Electrical Safety
• Before installing or removing signal cables, ensure that the power cables for
the system unit and all attached devices are unplugged.
• To prevent electrical shock hazard, disconnect the power cable from the
electrical outlet before relocating the system.
• When adding or removing any additional devices to or from the system, contact
a qualied service technician or your dealer. Ensure that the power cables for
the devices are unplugged before the signal cables are connected. If possible,
disconnect all power cables from the existing system before you service.
• If the power supply is broken, do not try to x it by yourself. Contact a qualied
service technician or your dealer.
Operation Safety
• Servicing of this product or units is to be performed by trained service
personnel only.
• Before operating the server, carefully read all the manuals included with the
server package.
• Before using the server, make sure all cables are correctly connected and the
power cables are not damaged. If any damage is detected, contact your dealer
as soon as possible.
• To avoid short circuits, keep paper clips, screws, and staples away from
connectors, slots, sockets and circuitry.
• Avoid dust, humidity, and temperature extremes. Place the server on a stable
surface.
This product is equipped with a three-wire power cable and plug for the user’s
safety. Use the power cable with a properly grounded electrical outlet to avoid
electrical shock.
Lithium-Ion Battery Warning
CAUTION! Danger of explosion if battery is incorrectly replaced.
Replace only with the same or equivalent type recommended by the
manufacturer. Dispose of used batteries according to the manufacturer’s
instructions.
CD-ROM Drive Safety Warning
CLASS 1 LASER PRODUCT
Heavy System
CAUTION! This server system is heavy. Ask for assistance when moving or
carrying the system.

ix
About this guide
Audience
This user guide is intended for system integrators, and experienced users with at
least basic knowledge of conguring a server.
Contents
This guide contains the following parts:
1. Chapter 1: Product Introduction
This chapter describes the general features of the server, including sections
on front panel and rear panel specications.
2. Chapter 2: Hardware setup
This chapter lists the hardware setup procedures that you have to perform
when installing or removing system components.
3. Chapter 3: Installation options
This chapter describes how to install the optional components and devices
into the barebone server.
4. Chapter 4: Motherboard information
This chapter includes the motherboard layout and brief descriptions of the
jumpers and internal connectors.
5. Chapter 5: BIOS information
This chapter tells how to change system settings through the BIOS Setup
menus and describes the BIOS parameters.
6. Chapter6:RAIDconguration
This chapter tells how to change system settings through the BIOS Setup
menus. Detailed descriptions of the BIOS parameters are also provided.
7. Chapter 7: Driver installation
This chapter provides instructions for installing the necessary drivers for
different system components.
DO NOT throw the motherboard in municipal waste. This product has been
designed to enable proper reuse of parts and recycling. This symbol of the
crossed out wheeled bin indicates that the product (electrical and electronic
equipment) should not be placed in municipal waste. Check local regulations for
disposal of electronic products.
DO NOT throw the mercury-containing button cell battery in municipal waste.
This symbol of the crossed out wheeled bin indicates that the battery should not
be placed in municipal waste.

x
References
Refer to the following sources for additional information, and for product and
software updates.
1. ASUS Server Web-based Management (ASWM) user guide
This manual tells how to set up and use the proprietary ASUS server
management utility.
2. ASUS websites
The ASUS websites worldwide provide updated information for all ASUS
hardware and software products. Refer to the ASUS contact information.
Conventions
To make sure that you perform certain tasks properly, take note of the following
symbols used throughout this manual.
Typography
Bold text Indicates a menu or an item to select.
Italics Used to emphasize a word or a phrase.
<Key> Keys enclosed in the less-than and greater-
than sign means that you must press the
enclosed key.
Example: <Enter> means that you must press
the Enter or Return key.
<Key1+Key2+Key3> If you must press two or more keys
simultaneously, the key names are linked with
a plus sign (+).
Example: <Ctrl+Alt+Del>
Command Means that you must type the command
exactly as shown, then supply the required
item or value enclosed in brackets.
Example: At the DOS prompt, type the
command line: format A:/S
DANGER/WARNING: Information to prevent injury to yourself when
trying to complete a task.
CAUTION: Information to prevent damage to the components when
trying to complete a task.
IMPORTANT: Instructions that you MUST follow to complete a task.
NOTE: Tips and additional information to help you complete a task.

ASUS RS700DA-E6/PS4, RS704DA-E6/PS4
This chapter describes the general
features of the server, including
sections on front panel and rear panel
specications.
Chapter 1
Product introduction

Chapter 1: Product introduction1-2
1.2 Serial number label
Before requesting support from the ASUS Technical Support team, you must take
note of the product’s serial number containing 12 characters such as xxS0xxxxxxxx
shown as the gure below. With the correct serial number of the product, ASUS
Technical Support team members can then offer a quicker and satisfying solution
to your problems.
1.1 System package contents
Check your system package for the following items.
* ASUS System Web-based Management
** The Mellanox driver is included in the motherboard support DVD or in an individual driver disc,
depending on the shipping sequence. This is subjected to change without notice.
If any of the above items is damaged or missing, contact your retailer.
xxS0xxxxxxxx
RS700DA-E6/PS4
Model Name RS700DA-E6/PS4 RS704DA-E6/PS4
Chassis ASUS R12C 1U Rackmount Chassis
Motherboard 2 x ASUS KGNH-D16 Server Board 2 x ASUS KGMH-D16/QDR Server
Board
Component 1 x 1400W Easy Swap Single Power Supply
4 x Hot-swap 3.5” HDD trays (by region)
1 x SAS/SATA2 Backplane (ASUS BP4LX-R12C)
2 x PCI Riser Card (ASUS RE16R-R12B)
2 x Front I/O Board (ASUS FPB-AR14)
1 x Power Supply Power Distribution Board (ASUS PDB-R12C)
8 x System Fans (40mm x 56mm)
Accessories 1 x RS700DA-E6/PS4, RS704DA-E6/PS4 User’s Guide
1 x ASUS ASWM 2.0 User’s Guide
1 x RS700DA-E6/PS4, RS704DA-E6/PS4 Support CD (including ASWM*)
1 x Mellanox driver disc (RS704DA-E6/PS4 only**)
1 x Bag of Screws
1 x AC Power Cable
1 x Friction Rail Kit
Optional
Items
CPU Heatsink (by region)
ASUS ASMB4-iKVM Remote management card
ASUS PIKE Riser Card (RE16R-R12B-PIKE)
ASUS PIKE RAID Card
Anti-virus Software CD
Semi-ball Bearing Rail Kit

ASUS RS700DA-E6/PS4, RS704DA-E6/PS4 1-3
1.3 Systemspecications
The ASUS RS700DA-E6/PS4 is a 1U barebone server system featuring the ASUS
KGNH-D16 server board. The ASUS RS704DA-E6/PS4 is a 1U barebone server
system featuring the ASUS KGMH-D16/QDR server board. The servers support
AMD® Socket G34 (LGA1944) Opteron™ 6100 series processors, plus other latest
technologies through the chipsets onboard.
(continued on the next page)
Model Name RS700DA-E6/PS4 RS704DA-E6/PS4
Processor / System Bus
2 x Socket G34 (LGA1944) per Node
8/12 Core AMD® Opteron™ 6100 Series (up to ACP: 85W)
HyperTransport™ Technology 3.0, 6.4 GT/s per link (dual
link)
Core Logic
- AMD® SR5650
- AMD® SP5100
- AMD® SR5670
- AMD® SP5100
- Inniband MT25408B0-
FCC-QIS
Memory
Total Slots 16 DIMMs per Node (4-channel per CPU, 8 DIMMs per
CPU)
Capacity Maximum up to 256GB (RDIMM) per Node
Maximum up to 64GB (UDIMM) per Node
Memory Type DDR3 800 / 1066 / 1333 UDIMM with ECC / non-ECC
DDR3 800 / 1066 / 1333 RDIMM
Memory Size 1GB, 2GB, 4GB, 8GB and 16GB (RDIMM)
1GB, 2GB and 4GB (UDIMM)
Expansion Slots
Total PCI/PCI-X/
PCI-E Slots 1 per Node
Slot Type 1 x PCI-E 2.0 x16 slot (x16 link) (Low prole / HL) per Node
Storage
SATA Controller
AMD SP5100: 6 x SATA2 300MB/s ports
PROMISE® RAID (for Linux/Windows, supports RAID 0,1,
10, 5)
SAS Controller
Optional:
ASUS PIKE 1064E 4-port SAS RAID card*
ASUS PIKE 1078 8-port SAS HW RAID card*
ASUS PIKE 2008 8-port SAS2 6G RAID card*
ASUS PIKE 2008/IMR 8-port SAS2 6G RAID card*
* Must installed on the optional ASUS PIKE Riser Card
HDD Bays
I = internal
A or S will be
hot-swappable
2 x Hot-swap 3.5” HDD Bays per Node (Total 4 x 3.5” HDD
in 1U)
Networking LAN
2 x Intel® 82574L PCIe
GbE LAN + 1 x Mgmt
LAN per Node
2 x Intel® 82574L PCIe
GbE LAN + 1 x Mgmt
LAN per Node
1 x Single Port Mellanox
ConnectX QDR
InniteBand with QSFP
interface
Graphic VGA Aspeed AST2050 8MB

Chapter 1: Product introduction1-4
*Specicationsaresubjecttochangewithoutnotice.
Model Name RS700DA-E6/PS4 RS704DA-E6/PS4
Onboard I/O
Per Node:
- 3 x RJ-45 ports
(1 for ASMB4-iKVM)
- 3 x USB 2.0 ports
(Front x 1, Rear x 2)
- 1 x VGA port
- 1 x Internal A-type USB
Port
Per Node:
- 3 x RJ-45 ports
(1 for ASMB4-iKVM)
- 3 x USB 2.0 ports
(Front x 1, Rear x 2)
- 1 x VGA port
- 1 x Internal A-type USB
Port
- 1 x QSFP Port
OS Support
Windows® Server 2008 R2
Windows® Server 2008 Enterprise 32 / 64-bit
Windows® Server 2003 R2 Enterprise 32 / 64-bit
RedHat® Enterprise Linux AS5.0 32 / 64-bit
SuSE® Linux Enterprise Server 10 32 / 64-bit
(Subject to change without any notice)
Anti-virus Software Optional CA® eTrust™ 7.1 anti-virus software
Management
Solution
Out of Band
Remote Hardware
Optional ASMB4-iKVM for KVM-over-IP support
Software ASUS ASWM 2.0
Dimension (HH x WW x DD) 712mm x 444mm x 43.6mm (1U)
Net Weight Kg (CPU, DRAM & HDD
not inclu ded)
18 Kg
Power Supply 1400W (80+) Single Power Supply (Gold-Level)
Power Rating 100–140Vac/180–240Vac, 13.5–9.5A/9.5–7.0A, 50–60Hz
Environment
Operation temperature: 10°C–35°C
Non operation temperature: -40°C–70°C
Non operation humidity: 20%–90% ( Non-condensing)

ASUS RS700DA-E6/PS4, RS704DA-E6/PS4 1-5
1.4 Front panel features
The barebone server displays a simple yet stylish front panel with easily accessible
features. The power and reset buttons, LED indicators, and USB port for each
Node are located on the front panel.
Refer to section 1.7.1 Front panel LEDs for the LED descriptions.
Turn off the system power and detach the power supply before removing or
replacing any system component.
Hot-swap
HDD bays
Rack
screw
Rack
screw
Hot-swap
HDD bays
USB port
LAN2 LED
HDD Access LED
LAN1 LED
Message LED
Power button
Location switch
Reset button
Location LED
Power LED
USB port
LAN2 LED
HDD Access LED
LAN1 LED
Message LED
Power button
Location switch
Reset button
Location LED
Power LED

Chapter 1: Product introduction1-6
1.5 Rear panel features
The rear panel includes the expansion slots, system power sockets, and rear fans.
The I/O shields with openings for the rear panel connectors on the motherboard
are also placed in the real panel.
The ports for the USB, VGA, and Gigabit LANs do not appear on the rear panel
if the motherboards are not present.
* These ports are for ASUS ASMB4-iKVM controller cards only.
VGA port Power supply fan Power cord connector USB ports
LAN port 1
Serial port
LAN port 3* LAN port 2
InniBandport
(RS704DA-E6/PS4 only)
VGA port USB ports
LAN port 1
Serial port
LAN port 3* LAN port 2
InniBandport
(RS704DA-E6/PS4 only)
Expansion card slot Expansion card slot

ASUS RS700DA-E6/PS4, RS704DA-E6/PS4 1-7
1.6 Internal features
The barebone server includes the basic components as shown.
The barebone server does not include a oppy disk drive and an optical disc
drive. Connect a USB oppy disk drive or a USB ODD to any of the USB ports
on the front or rear panel if you need to use a oppy disk or a optical disc.
1. Power supply and power
fan
2. PCI Express x16 slot Riser
Cards (at x16 link)
3. ASUS KGHN-D16 server
board (RS700DA-E6/PS4);
ASUS KGMH-D16/QDR
server board (RS704DA-E6/
PS4)
4. System fans
5. SATA/SAS backplane
(hidden)
6/7. Hot-swap HDD tray 1/2—
Connect to SATA port 1/2 of
Left-System.
8/9. Hot-swap HDD tray 3/4—
Connect to SATA port 1/2 of
Right-System.
10. Front I/O boards (hidden)
*WARNING
HAZARDOUS MOVING PARTS
KEEP FINGERS AND OTHER BODY PARTS AWAY
9
5
1
2
3
678
10
2
3
4
10
Turn off the system power and detach the power supply before removing or
replacing any system component.
A protection lm is pre-attached to the system cover before shipping. Please
remove the protection lm before turning on the system for proper heat
dissipation.

Chapter 1: Product introduction1-8
1.7 LED information
1.7.1 Front panel LEDs
Power LED
LAN2 LED
HDD Access LED
LAN1 LED
Message LED Location LED
LED Icon Display
status Description
Power LED ON System power ON
HDD
Access
LED
OFF No activity
Blinking Read/write data into the HDD
Message
LED
OFF System is normal; no incoming event
ON
1. Without ASMB4-iKVM installed: CPU over-heated
2. With ASMB4-iKVM installed: a hardware monitor event is
indicated
Location
LED
OFF Normal status
ON Location switch is pressed (Press the location switch again to
turn off)
LAN LEDs
OFF No LAN connection
Blinking LAN is transmitting or receiving data
ON LAN connection is present
1.7.2 LAN (RJ-45) LEDs
ACT/LINK LED SPEED LED
Status Description Status Description
OFF No link OFF 10 Mbps connection
GREEN Linked ORANGE 100 Mbps connection
BLINKING Data activity GREEN 1 Gbps connection
SPEED LED
ACT/LINK LED

ASUS RS700DA-E6/PS4, RS704DA-E6/PS4 1-9
1.7.3 HDD status LED
LED LED Status Description
HDD Power / Fail
Status LED
Green Light ON Power ON (Detection HDD Present)
Red Light ON RAID HDD Failed (HDD plug-in ready but detection
error)
Green / Red
Blinking RAID Rebuilding
OFF HDD Not Found
HDD Activity LED Green Blinking Data Read / Write to HDD
HDD Power / Fail Status LED (Green/Red)
HDD Activity LED (Green)

Chapter 1: Product introduction1-10