ASUSTOR AS65 Series User manual

M.2 SSD Drive Installation Guide
For ASUSTOR AS65 Series NAS
Ver.1.0.3.1105
Table of Contents
1.Introduction...................................................................................................................................................3
1.1. Notes and Precautions..........................................................................................................................3
1.2. Parts and Tools Needed .......................................................................................................................3
2.Installation Guide..........................................................................................................................................4
2.1. Removing the Cover .............................................................................................................................4

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2.2. Installing M.2 SSD Drive.......................................................................................................................5
2.3. Replacing the Cover..............................................................................................................................6
3.Appendix.......................................................................................................................................................8
3.1. Troubleshooting ....................................................................................................................................8
3.2. Contact ASUSTOR Technical Support .................................................................................................8

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1.
I
In nt tr ro od du uc ct ti io on n
1.1.Notes and Precautions
All AS65 Series NAS devices of M.2 SSD Drive. Before adding M.2 SSD Drive, please read the following
precautions thoroughly.
Your NAS and M.2 SSD Drive use high precision components and electronic connector technology. To
avoid invalidation of the warranty during your product warranty period, we recommend that:
M.2 SSD Drive for AS65 series devices may be purchased from local dealers or the online
ASUSTOR Accessories Store (http://shop.asustor.com).
If installing two drives, ASUSTOR recommends that they be the same model for optimum
performance.
Do not mix PCIe NVMe and SATA AHCI SSDs in the M.2 slots as your NAS will not boot with both
types of drives installed.
You should not install a M.2 SSD Drive module by yourself, if you are not familiar with upgrading
M.2 SSD Drive on a computer.
You should not touch the connectors or open the M.2 SSD Drive compartment cover.
Addition or removal of M.2 SSD Drive by yourself may result in an accident or malfunction of your NAS
caused by breakage of the slot and module or a connection mistake. In this case, a repair fee will be
charged.
Be careful not to injure your hands or fingers with sharp edges of the M.2 SSD Drive, inner components,
or circuit boards of your NAS.
ASUSTOR does not guarantee that third party M.2 SSD Drive will work in your NAS.
Be sure to turn off your NAS and peripherals and disconnect all attachments and connection cables
before adding or removing M.2 SSD Drive.
To prevent damage from electrostatic discharge to M.2 SSD Drive, follow the instructions below:
Do not work at a location that produces static electricity easily, such as on a carpet.
Before adding or removing M.2 SSD Drive, touch an external metal object other than your NAS to
ground yourself and eliminate static electricity. Do not touch any metal parts inside the NAS.
Do not insert a M.2 SSD Drive into the slot facing in the wrong direction. It may cause damage to the
module or slot, or cause the circuit board to catch fire.
Use a screwdriver that matches the size of the screws.
Do not remove or loosen screws that are not specified to be removed.
1.2. Parts and Tools Needed
Phillips head screwdriver

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2.
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In ns st ta al ll la at ti io on n G Gu ui id de e
2.1. Removing the Cover
Shutdown the NAS by selecting [Shut down] from the ADM User Menu.
Disconnect all cables and devices connected to the NAS including the power cord.
Use a screwdriver to loosen the three screws found on the rear of the NAS as shown in the illustration.

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Grip the cover from both sides with two hands and then gently push it back to remove it from the
chassis.
2.2. Installing M.2 SSD Drives
Insert M.2 SSD Drive at a 45°angle and gently push into slot.

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Adjust the standoff so that it matches the length of your SSD. Gently push the drive down as
indicated by the arrow so that it is flush with the location of the standoff. Secure drive with included
thumbscrew. Repeat process for second drive.
2.3. Replacing the Cover
Replace the cover and tighten the three screws that were removed previously.
Reconnect all cables including the power cord and then start up the NAS.

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3.
A
Ap pp pe en nd di ix x
3.1. Troubleshooting
Q: After installing new M.2 SSD Drive my NAS won’t start. What’s wrong?
A: Please follow the steps below to resolve this issue:
1. Check if the LED indicators, system buzzer, and LCD display panel are operating normally.
2. If your NAS is unable to recognize the new M.2 SSD Drive or cannot be started up properly, please
check that you have used M.2 SSD Drive that is compatible with the system. Also, please reinstall
the M.2 SSD Drive in order to confirm that it has been installed properly.
3. If your NAS still does not operate normally, please remove the newly installed M.2 SSD Drive
module, and then restart the NAS to see if it is able to operate normally.
4. If the previous steps have not solved your problem, please contact your local dealer or ASUSTOR
customer service.
3.2. Contact ASUSTOR Technical Support
Contact us:
1. Email: [e-mail]
2. Online Support Form: http://www.asustor.com/service/online_support
3. ASUSTOR Online Community: http://forum.asustor.com/