AT&T EL52201 User manual

Quick start guide (Canada version)
EL52201/EL52251/
EL52301/EL52351/EL52401
DECT 6.0 cordless telephone/
answering system with
caller ID/call waiting

1
Instructions
This quick start guide provides you with basic installation and use instructions. A limited
set of features are described in abbreviated form.
Please refer to the complete online EL52201/EL52251/EL52301/EL52351/
EL52401 DECT 6.0 cordless telephone/answering system with caller ID/call waiting
user’s manual for a full set of installation and operation instructions at
http://telephones.att.com/EL52XX1.
Before using this AT&T product, please read Important safety information on pages 23-
24 of this quick start guide.
1
Parts checklist........................................................2
Installation .............................................................3
Battery installation..............................................4
Battery charging...................................................5
Handset overview.................................................6
Telephone base overview.................................7
Menu overview.......................................................8
Feature summary..................................................8
Telephone settings ..............................................9
Making, answering and ending calls........10
Options while on calls....................................11
Handset locator..................................................12
Intercom.................................................................13
Directory ................................................................ 14
Speed dial ............................................................15
Caller ID overview.............................................16
Caller ID history (call log).............................16
Answering system and voicemail..............17
Turn the answering system on or off......17
Announcement ...................................................17
Call screening .....................................................18
Message playback.............................................18
Delete all old messages ................................18
Remote access....................................................18
Troubleshooting .................................................19
Important safety information ......................23
FCC Part 68 and ACTA....................................25
FCC Part 15..........................................................26
Limited warranty................................................27
Technical specifications .................................29
Table of contents

2
Parts checklist
Your telephone package contains the following items. Save your sales receipt and
original packaging in the event warranty service is necessary.
Power adapter for
telephone base
Telephone base
Cordless handset
(2 for EL52201/EL52251)
(3 for EL52301/EL52351)
(4 for EL52401)
Charger for cordless handset
with power adapter installed
(1 for EL52201/EL52251)
(2 for EL52301/EL52351)
(3 for EL52401)
Wall mount bracket
Battery compartment cover
(2 for EL52201/EL52251)
(3 for EL52301/EL52351)
(4 for EL52401)
Quick start guide (Canada version)
EL52201/EL52251/
EL52301/EL52351/EL52401
DECT 6.0 cordless telephone/
answering system with
caller ID/call waiting
Telephone line cord
Quick start guide
Battery for cordless handset
(2 for EL52201/EL52251)
(3 for EL52301/EL52351)
(4 for EL52401)

3
Installation
Install the telephone base and charger as shown below. If you subscribe to high-speed
Internet service (DSL - digital subscriber line) through your telephone line, you must
install a DSL filter on the DSL line. If you want to mount your telephone on a wall, use
the included wall mount bracket and refer to Wall mount installation in the online
user’s manual for details.
Plug the large end
of the charger’s
power adapter into
an electrical outlet
not controlled by a
wall switch.
Ensure the small
end of the charger’s
power adapter is
plugged into the
power jack on
the bottom of the
charger.
IMPORTANT INFORMATION:
Use only the power adapters provided with this
product. To obtain a replacement, visit our website
at www.telephones.att.com or call
1 [phone].
Electrical outlet not
controlled by a wall
switch
Plug the large end
of the base power
adapter into an
electrical outlet not
controlled by a wall
switch.
Telephone wall jack
Plug one end of the
telephone line cord into
a telephone wall jack.
A DSL filter (not included)
is required if you have DSL
high-speed Internet service.
Plug the small end
of the base power
adapter into the power
jack on the bottom of
the telephone base.
Route the cords
through the slots.
Plug the other end of
the telephone line cord
into the TEL. LINE jack
on the bottom of the
telephone base.
Telephone line cord

4
Battery installation
Install the battery as show below.
Battery Pack BT162342/BT262342 2.4V 300mAh Ni-MH
WARNING:DO NOTBURN OR PUNCTURE BATTERIES MADE IN CHINA CR0920
Insert the supplied
battery with the label
THIS SIDE UP facing up
as indicated.
2. Align the cover flat
against the battery
compartment, then
slide it upwards until
it clicks into place.
3.
Charge the handset by placing it
face up in the telephone base or
charger. The CHARGE light is on
when charging.
4. To replace the battery, press the tab
and slide the battery compartment
cover downwards. Lift out the old
battery and disconnect it from the
handset. Follow the instructions above
to install and charge a new battery.
CHARGE light
Plug the battery
connector securely
into the socket inside
the handset battery
compartment, matching
the color-coded label.
1.
IMPORTANT INFORMATION:
Use only the supplied rechargeable battery or replacement battery (model BT166342). To order,
visit our website at www.telephones.att.com or call 1 [phone].

5
Battery charging
Once you have installed the battery, the screen indicates the battery status (see the
table below). If necessary, place the handset in the telephone base
or charger to charge the battery. For best performance, keep the
handset in the telephone base or charger when not in use. The
battery is fully charged after 10 hours of continuous charging. See
Technical specifications on page 29 for battery operating times.
If the screen is blank, you need to charge the handset without
interruption for at least 30 minutes to give the handset enough
charge to use the telephone for a short time. The screen shows
LOW BATTERY until you have charged the battery without interruption for at least 30
minutes. The following table summarizes the battery charge indicators and actions
to take.
Battery indicators Battery status Action
The screen is blank or shows
PLACE IN CHARGER.
Battery has no or very little
charge. The handset cannot
be used.
Charge without interruption (at
least 30 minutes).
The screen shows
LOW BATTERY and flashes.
Battery has enough charge
to be used for a short time.
Charge without interruption (at
least 30 minutes).
The screen shows HANDSET X
and the battery icon shows
, or .
Battery is charged. To keep the battery charged,
place it in the telephone base or
charger when not in use.
notes:
If you are on a call in low battery mode, you hear four short beeps every 50 seconds.
If no battery is installed in the handset when you place it in the telephone base or charger, the
CHARGE light does not turn on and the screen shows NO BATTERY. Follow the instructions in
Battery installation on page 4 to install the battery.
•
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10:30PM 11/20
HANDSET 1
16 MISSED CALLS
Battery status icon
After you install your telephone or power returns following a power
outage, the handset will prompt you to set the date and time (see
page 9). To skip setting the date and time, press OFF/CANCEL.
SET DATE
--/--/--

6
Handset overview
MUTE/DELETE
During a call, press to mute
the microphone.
While predialing, press to
erase digits.
While reviewing the redial
list, directory, speed dial list
or caller ID history, press to
delete an individual entry.
PHONE/FLASH
Press to make or answer a call.
During a call, press to answer
an incoming call when you
receive a call waiting alert.
1
While reviewing a caller ID
history entry, press repeatedly
to add or remove 1in front of
the telephone number before
dialing or saving it in the
directory.
0
While entering names in the
directory, press to add a space.
TONE
During a call, press to send
touch-tone signals.
REDIAL/PAUSE
Press repeatedly to review the
last 10 numbers dialed.
While entering numbers,
press and hold to insert a
dialing pause.
/SPEAKER
Press to turn on the handset
speakerphone, press again to
resume normal handset use. INT
Press to initiate an intercom
conversation or transfer a call.
DIR/VOLUME
Press to scroll up while in
menus.
Press to increase the listening
volume.
Press to show directory
entries when the handset is
not in use.
While entering names or
numbers in the directory, press
to move the cursor to the right.
CID/VOLUME
Press to scroll down while in
menus.
Press to decrease the listening
volume.
Press to show the caller ID
history when the handset is
not in use.
While entering names or
numbers in the directory, press
to move the cursor to the left.
MENU/SELECT
Press to display the menu.
Once in the menu, press to
select an item or save an
entry or setting.
OFF/CANCEL
During a call, press to hang up.
While using menus, press to
cancel an operation, back up
to the previous menu, or exit
the menu display, or
press and hold to exit to idle
mode.
Press and hold while the
handset is not in use to erase
the missed call indicator.
# (pound key)
When reviewing a caller ID
history entry, press repeatedly
to view other dialing options.

7
Telephone base overview
/HANDSET LOCATOR
Press to make all handsets beep so you can
locate them.
X/DELETE
Press to delete the message currently playing.
Press twice to delete all old messages when
the telephone is not in use.
/ /-VOLUME+
While the telephone is not in use, press to
adjust the telephone base ringer volume.
During call screening or message playback,
press to adjust the listening volume.
Message window
Displays the number of messages. During
playback, displays the message number
currently playing.
/SKIP
Press to skip a message.
/ANS. ON/OFF
Press to turn the built-in answering system on
or off.
/PLAY/STOP
Press to start or stop message playback.
While call screening, press to temporarily turn
the call screening on or off.
/REPEAT
After the answering system plays the day and
time the current message was received, press to
repeat the message currently playing.
While the answering system is playing the day
and time the current message was received,
press to listen to the previous message.

8
Menu overview
Use the menu to change the telephone settings.
Press MENU/SELECT in idle mode (when the handset
is not in use) to enter the main menu.
Press CID or DIR to scroll until >is next to the
feature you want to select.
Press MENU/SELECT to select or save the indicated item.
-OR-
Press OFF/CANCEL to cancel an operation,
back up to the previous menu or exit the menu
display. Press and hold OFF/CANCEL to cancel
an operation and return to idle mode.
Feature summary
Default settings are indicated by an asterisk (*).
Screen display Function Options
LCD LANGUAGE Set whether the display text appears in English,
Spanish or French.
ENGLISH*
FRANÇAIS
ESPAÑOL
CLR VOICEMAIL Turn off the voicemail indicator. TURN OFF
INDICATOR?
KEY TONE Set whether there are beeps when you press keys. ON*
OFF
SET DATE/TIME Use the dialing keys to set the date and time. --/--/--
HOME AREA CODE Set the telephone to recognize calls from the home
area code.
HOME AREA CODE
---
DIAL MODE Set whether outgoing calls use pulse dialing or
tone dialing.
PULSE
TONE*
CALL SCREENING Set whether incoming calls are played through the
speaker while they are being recorded.
ON*
OFF
# OF RINGS Set how many times the telephone rings before the
answering system picks up the call.
6,5,4,3*,2,
TOLL SAVER
REMOTE CODE Select a two-digit number to allow remote access from
another telephone (away from your home or office).
19*
MSG ALERT TONE Set whether there is an audible message alert every
10 seconds when there are new messages.
ON
OFF*
RECORDING TIME Set how long a message can be recorded. 3 MINUTES*
2 MINUTES
1 MINUTE
VOICE LANGUAGE Set whether the voice language is played in English
or French when using the answering system.
ENGLISH*
FRANÇAIS
1.
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10:30PM 11/20
HANDSET 1
16 MISSED CALLS
The handset
is in idle
mode.
>PLAY MESSAGES
ANSWERING SYS
The >symbol
indicates the
feature to
select.

9
Telephone settings
Use Feature summary on page 8 to find and set features. The following are a few
examples of common features to set. Refer to Handset settings and Answering
system settings in the online user’s manual for detailed instructions on setting all
telephone features.
Handset ringer volume
You can set the handset ringer volume level, or turn the ringer off. When the ringer is
off, appears on the handset screen.
On a handset, press MENU/SELECT in idle mode.
Press CID or DIR scroll to >RINGERS. Then press MENU/SELECT
twice to select >RINGER VOLUME.
Press CID or DIR to sample each volume level.
Press MENU/SELECT to save your preference.
note: If the handset ringer volume is off, that handset ringer is silenced for all incoming calls;
however, that handset still plays the paging tone when responding to the handset locator feature.
Telephone base ringer volume
When the telephone is not in use, press / /-VOLUME+ on the telephone base to
adjust the ringer volume.
Date and time
The answering system announces the day of the week and time of each message
received prior to playing it. If you subscribe to caller ID service, the day, month and time
are set automatically with each incoming call. However, the year must be set so that the
day of the week can be calculated from the caller ID information.
On a handset, press MENU/SELECT in idle mode.
Press CID or DIR to select >SETTINGS, then press MENU/SELECT.
Press CID or DIR to select >SET DATE/TIME, then press MENU/SELECT.
Press CID or DIR to select the month, then press MENU/SELECT or enter the
two-digit number (01-12) using the dialing keys (0-9).
Press CID or DIR to select the day, then press MENU/SELECT or enter the two-digit
number (01-31) using the dialing keys (0-9).
Press CID or DIR to select the year or enter the two-digit number (00-99) using
the dialing keys (0-9), then press MENU/SELECT.
Press CID or DIR to select the hour, then press MENU/SELECT or enter the
two-digit number (01-12) using the dialing keys (0-9).
Press CID or DIR to select the minute, then press MENU/SELECT or enter the
two-digit number (00-59) using the dialing keys (0-9).
Press DIR or 2to choose AM, or press CID or 7to choose PM. Press MENU/SELECT
to save.
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9.
RINGER VOLUME

10
Making, answering and ending calls
Making a call
Press PHONE/FLASH or /SPEAKER and then dial a telephone
number, or predial by first dialing the number and then pressing
PHONE/FLASH or /SPEAKER. When entering the number
before pressing PHONE/FLASH or /SPEAKER, you can:
Press and hold REDIAL/PAUSE to insert a three-second dialing
pause (a Pappears).
Press MUTE/DELETE to erase a digit.
Press and hold OFF/CANCEL to return to idle mode.
The screen shows the elapsed time as you talk (in hours, minutes,
and seconds).
Answering a call
Press PHONE/FLASH, /SPEAKER, or any dialing key (0-9,or #).
Ending a call
Press OFF/CANCEL or put the handset in the telephone base or
charger to end the call.
Speakerphone
During a call, press /SPEAKER to switch between speakerphone
and normal handset use. Press OFF/CANCEL to hang up.
Temporary silencing
While the telephone is ringing, press OFF/CANCEL or MUTE/DELETE to silence the
ringer temporarily on that handset only. This turns off the ringer without disconnecting
the call. The next incoming call rings normally at the preset volume.
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11
Options while on calls
Volume control
While on a call, press DIR/VOLUME to increase or press CID/VOLUME to decrease
the listening volume.
note: The handset volume setting (1-5) and speakerphone volume setting (1-6) are independent.
Changing one does not affect the other.
Join a call in progress
If a handset is already on a call and you would like to join the call, press
PHONE/FLASH or /SPEAKER on another system handset.
To exit the call, press OFF/CANCEL or place the handset in the telephone base or
charger. The call does not end until all handsets hang up.
Chain dialing
While on a call, you can initiate a dialing sequence from numbers stored in the directory,
caller ID history or redial list. Doing this can be useful if you wish to access other
numbers (such as bank account numbers or access codes).
To dial a number from the directory, caller ID history or redial list while on a call, access
the number through the menu system:
While on a call, to show the directory or call history, press MENU/SELECT, and scroll
to >DIRECTORY or >CALL LOG. Press MENU/SELECT.
-OR-
While on a call, press REDIAL/PAUSE to show the redial list.
Scroll to the desired number or use the dialing keys to find the desired directory
entry (see Search by name in the online user’s manual for more options).
Press MENU/SELECT. The selected number is dialed.
Redial
Each handset stores the 10 most recently called numbers in the redial list.
To review and call numbers in the redial list, press REDIAL/PAUSE in idle mode. The
most recently called number appears on the screen.
If it is not the desired number, press DIR, CID or REDIAL/PAUSE repeatedly to scroll
through the numbers in the list.
Once the desired number appears, press PHONE/FLASH or /SPEAKER to dial
the number. Or press OFF/CANCEL to exit the redial list.
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Handset locator
Use the handset locator to find misplaced handsets.
To start the paging tone:
Press /HANDSET LOCATOR at the telephone base to
start the paging tone on all handsets for 60 seconds.
To stop the paging tone:
Press PHONE/FLASH, /SPEAKER, or any dialing key
(0-9, or #) on a handset.
-OR-
Press /HANDSET LOCATOR on the telephone base.
-OR-
Put the handset in the telephone base or charger.
•
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13
Intercom
Make and answer an intercom call
You can intercom between handsets.
Press INT on your handset when not in use.
If you have two handsets, your originating handset screen shows CALLING OTHER
HANDSET, and the other handset screen shows OTHER HANDSET IS CALLING.
If you have more than two handsets, your originating handset screen shows
INTERCOM TO: Use the dialing keys to select the other handset. The destination
handset screen shows HANDSET X IS CALLING (X represents the handset number).
To answer the intercom call, press any dialing key (0-9,or #), PHONE/FLASH,
/SPEAKER or INT on that handset. Both handset screens now show INTERCOM.
To end an intercom call, press OFF/CANCEL or place the handset back in the
telephone base or charger. Both handset screens now show INTERCOM ENDED.
note: Before the intercom call is answered, you can cancel the intercom call by pressing
OFF/CANCEL or INT on your originating handset.
Call transfer using intercom
You can transfer an outside call to another system handset.
During an outside call, press INT and proceed just as making a normal intercom call.
Once the other party has answered the intercom, you have the following options:
You can let the other handset join you on the outside call in a three-way
conversation. Press and hold INT on the originating handset.
You can transfer the call. Press OFF/CANCEL or place the handset back in
the telephone base or charger. Your originating handset screen shows CALL
TRANSFERRED. The other handset automatically connects to the outside call.
You can switch between the outside call (OUTSIDE CALL appears on the screen) and
the intercom call (INTERCOM appears on the screen). Press INT on your originating
handset to switch.
The other person can end the intercom call by pressing OFF/CANCEL or by placing
the other handset back in the telephone base or charger. The outside call continues
with the original system handset.
notes:
To cancel the transfer and return to the outside call before the intercom call is answered, press
OFF/CANCEL,PHONE/FLASH or INT on your handset.
If the other handset does not answer within 100 seconds, is in use, on a call or is out of range,
the originating handset shows UNABLE TO CALL. TRY AGAIN on its screen and automatically
returns to the outside call.
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14
Directory
Directory overview
The directory is stored in the telephone base and shared by all handsets. It stores up to
50 entries. Changes made to the directory on any one handset apply to all. Only one
handset can review the directory at a time.
Store names and numbers
You can add new entries to the directory whenever a telephone number shows on the
screen (predial or from caller ID history) by pressing MENU/SELECT, then going to Step 3
below. To add entries through the menu:
Press MENU/SELECT in idle mode. Press CID or DIR to scroll to >DIRECTORY and
then press MENU/SELECT.
Press CID or DIR to scroll to >ADD CONTACT and then press MENU/SELECT.
Use the dialing keys to enter the telephone number (up to 30 digits). Press
MENU/SELECT to save the number in the display.
Enter the name when prompted. Use the dialing keys to enter a name (up to 15
characters). Each time you press a key, the character on that key appears. Additional
key presses produce other characters on that key. Refer to the Character chart
under Create directory entries of the online user’s manual for information on
entering special characters.
Press MENU/SELECT to store your new directory entry. The screen shows SAVED.
While entering names and numbers, you can edit them using the following controls:
Press CID or DIR to move the cursor to the left or right.
Press MUTE/DELETE to erase digits or characters.
Press and hold MUTE/DELETE to erase the entire entry.
While entering telephone numbers, press and hold REDIAL/PAUSE to enter a three-
second dialing pause (a Pappears).
While entering a name, press 0to add a space.
Review directory entries
Press DIR when in idle mode to show the first entry in the directory.
Press CID or DIR to browse through the directory or use the dialing keys (0-9) to
start a name search. Entries appear alphabetically by the first letter in the name.
note: If the telephone number in the directory exceeds 15 digits, <appears in front of the
telephone number. Press TONE to move towards the end of the telephone number or press
#(pound key) to move towards the beginning of the telephone number.
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15
Dial a directory number
When you see the desired directory number, press PHONE/FLASH or /SPEAKER.
Edit a directory entry
When the desired directory number is on the screen, press MENU/SELECT.
Edit the telephone number (page 14). Press MENU/SELECT.
Edit the name (page 14).
Press MENU/SELECT to save.
Delete a directory entry
When the desired directory number is on the screen, press MUTE/DELETE and then press
MENU/SELECT.
Speed dial
There are 10 speed dial locations that you assign from the directory (see Speed dial
locations in the online user’s manual for details). The speed dial locations are shared by
all handsets. Changes made apply to all handsets.
Enter a speed dial number
On a handset, press MENU/SELECT in idle mode. Press CID or DIR to scroll to
>DIRECTORY and then press MENU/SELECT.
Press CID or DIR again to choose >SPEED DIAL. Press MENU/SELECT.
Press CID or DIR to scroll to the desired speed dial location.
Press MENU/SELECT to show the directory. Press CID or DIR to browse through the
directory or use the dialing keys to start a name search.
When the screen shows the desired directory entry, press MENU/SELECT.
Dial a speed dial number
When in idle mode, press and hold a dialing key (0-9) to display the desired speed
dial entry.
Press PHONE/FLASH or /SPEAKER to dial the displayed telephone number.
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16
Caller ID overview
This product supports caller ID services offered by most telephone service providers.
Caller ID allows you to see the name, number, date and time of calls. The available
caller ID information will appear after the first or second ring.
Caller ID history (call log)
The caller ID information is stored in a 50-entry caller ID history. Until unanswered new
calls are reviewed in the caller ID history, they are reported as XX MISSED CALLS on
the handset idle screen. If you want to mark all of the messages as old, press and hold
OFF/CANCEL for four seconds when the handset is idle.
Review the caller ID history
When a handset is in idle mode, press CID.
Press CID or DIR to scroll through the list.
Press #(pound key) repeatedly to show different dialing options.
If you need to add or remove a 1at the beginning of the number, press 1repeatedly
to show the number options.
Press PHONE/FLASH or /SPEAKER to dial the displayed telephone number.
Delete entries from the caller ID history
To delete one entry:
When viewing an entry, press MUTE/DELETE to delete the entry from the caller ID history.
To delete all entries:
On a handset, press MENU/SELECT in idle mode.
Press CID or DIR to scroll to >CALL LOG, then press MENU/SELECT.
Press CID or DIR to scroll to >DEL ALL CALLS, then press MENU/SELECT twice.
Once deleted, you cannot retrieve the entries.
Store a caller ID entry in the directory
On a handset, press CID in idle mode.
Press CID or DIR to scroll through the list.
When the desired entry is on the screen, press MENU/SELECT. The screen shows EDIT
NUMBER. If necessary, modify the number (page 14).
Press MENU/SELECT to save the number in the display. The screen shows EDIT NAME.
If necessary, modify the name (page 14).
Press MENU/SELECT to save.
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17
Answering system and voicemail
Your telephone has separate indicators for two different types of voice messages: those
left on its built-in answering system and those left on your service provider’s voicemail
(fees may apply). Your telephone’s built-in answering system messages and voicemail
messages are separate. Each alerts you to new messages differently.
If icon and XX NEW MESSAGES display on the handset and the message window
on the telephone base flashes, there are new messages recorded on the built-in
answering system. If you turn on MSG ALERT TONE, the telephone base beeps
every 10 seconds when there are new answering system messages. To listen to your
message(s), press MENU/SELECT twice on the handset (page 18) or press
/PLAY/STOP on the telephone base (page 18).
If and NEW VOICEMAIL display on the handset, your telephone service provider
is indicating that it has new voicemail for you. To listen to your voicemail, you
typically dial an access number provided by your telephone service provider, followed
by a security code or PIN. Refer to Voicemail waiting (visual message waiting)
indicator in the online user’s manual for a full description of the voicemail indicators.
Some service providers bundle or combine multiple services like voicemail and call
waiting, so you may not be aware that you have voicemail. To check what services you
have and how to access them, contact your telephone service provider.
You can use your telephone answering system and voicemail together by setting your
built-in answering system to answer before voicemail answers. Refer to Using the
answering system and voicemail together in the online user’s manual for instructions.
Turn the answering system on or off
You can turn the answering system on or off by pressing the /ANS. ON/OFF key on
the telephone base or through the ANSWER ON/OFF handset menu.
note: You can turn the answering system on or off from either the handset or the telephone
base, but you can use only the handset to change the other answering system settings.
Announcement
The announcement is the greeting callers hear when calls are answered by the
answering system. The telephone has a default announcement. You can use this
announcement, or record your own announcement up to 90 seconds.
On a handset, press MENU/SELECT in idle mode.
Press CID or DIR to select >ANSWERING SYS, then press MENU/SELECT.
Press CID or DIR to select >ANNOUNCEMENT, then press MENU/SELECT. Follow
the screen and voice prompts to record a new announcement.
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Call screening
If CALL SCREENING is on, the incoming messages can be played through the speaker
on the telephone base or the handsets. You can press PHONE/FLASH on the handset
to stop recording and speak to the caller.
Message playback
If there are new messages, the system plays only the new messages (in chronological
order). If there are no new messages, the system plays all old messages (in chronological
order). When playback begins, the total number of messages is announced.
You can play messages from either the telephone base or a handset.
On the telephone base, press /PLAY/STOP and use the other keys to repeat, skip,
delete, and adjust the volume of messages.
On a handset, press MENU/SELECT twice to select >PLAY MESSAGES. Then follow the
screen and voice prompts.
Delete all old messages
You can delete all old messages in idle mode. Once deleted, you cannot retrieve them.
You cannot delete messages until you have listened to them.
On the telephone base: Press X/DELETE twice.
On a handset:
Press MENU/SELECT in idle mode.
Press CID or DIR to scroll to >ANSWERING SYS, then press MENU/SELECT.
Press CID or DIR to scroll to >DELETE ALL OLD, then press MENU/SELECT twice.
Remote access
You can access the answering system remotely by dialing your home telephone number from
any touch-tone telephone. When the answering system answers, enter the two-digit remote
access code (19, unless you have changed it; refer to Feature summary on page 8). New
messages are played automatically. Use the remote commands to control playback. There is
also a wallet card listing the remote commands at the back of the online user’s manual.
Remote access commands
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Actions Remote command
Play all messages ................................................. 1
Play new messages.............................................. 2
Delete the message (during playback)....... 3
Delete all old messages ..................................33
Repeat or go back................................................ 4
Actions Remote command
Stop.............................................................................5
Help menu ................................................TONE 5
Skip the message.................................................6
Record announcement .......................TONE 7
Turn system on or off ........................................ 0
End remote access call (or hang up) .........8

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Troubleshooting
If you have difficulty with your telephone, please try the suggestions below. For
customer service, or to purchase accessories or replacement parts, visit our website
at www.telephones.att.com, or call 1 [phone]. When you
call customer service, you will need the serial number or model number found on the
bottom of the telephone base.
My telephone doesn’t work at all.
Make sure the power cord is securely plugged in.
Make sure that the battery connector is securely plugged into the cordless handset.
Make sure the telephone line cord is securely and firmly plugged into the telephone
base and the telephone wall jack.
Charge the battery in the cordless handset for at least 10 hours. For optimum daily
performance, return the cordless handset to the telephone base or charger when not
in use.
If the battery is depleted, it may take approximately 30 minutes to charge the handset
before it shows LOW BATTERY, refer to Battery charging on page 5 for details.
Reset the telephone base. Unplug the electrical power. Wait for approximately 15
seconds, then plug it back in. Allow up to one minute for the cordless handset and
telephone base to reset.
You may need to purchase a new battery. Please refer to Battery installation on page 4.
I cannot get a dial tone.
First try all of the suggestions above.
Move the cordless handset closer to the telephone base. You might have moved out
of range.
If the previous suggestions don’t work, disconnect the telephone base from the
telephone wall jack and connect to a different telephone. If there is no dial tone on
that handset either, the problem is in your wiring or telephone service. Contact your
telephone service provider (charges may apply).
Your telephone line cord might be defective. Try installing a new telephone
line cord.
I cannot dial out.
First try all the suggestions in the item I cannot get a dial tone above.
Make sure you have a dial tone before dialing. The cordless handset may take a
second or two to find the telephone base and produce a dial tone. This is normal.
Wait an extra second before dialing.
Check that all the telephones connected to the same telephone line are hung up.
Make sure to set the dial mode to the correct setting (pulse dialing or tone dialing)
for the service in your area.
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