AT&T U-verse TV User manual

© 2013 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property.
AT&T U-verse® Enabled
User Device Interface Design Guidelines
Publication Date: November 1st, 2013

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Table of Contents
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Contents
1 Introduction .......................................................................................................................................... 1
1.1 AT&T Requirements...................................................................................................................... 1
2 Guidelines for User Devices .................................................................................................................. 2
2.1 U-verse Enabled Pairing Process................................................................................................... 2
2.2 My U-verse Receivers Screen........................................................................................................ 4
2.3 Add Receiver Screen in Custom Mode.......................................................................................... 7
2.4 Add New Receiver......................................................................................................................... 9
2.5 Success ........................................................................................................................................ 11
2.6 Pairing Errors............................................................................................................................... 13
2.7 Internet and Network Errors....................................................................................................... 14

Table of Figures
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Figure 2-1: U-verse Enabled Pairing Process ................................................................................................ 2
Figure 2-2: My U-verse Receivers Screen ..................................................................................................... 4
Figure 2-3: Add Receiver Screen ................................................................................................................... 7
Figure 2-4: Add New Receiver Screen........................................................................................................... 9
Figure 2-5: Success Overlay ........................................................................................................................ 11
Figure 2-6: U-verse Receivers Screen ......................................................................................................... 12

Table of Tables
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Table 2-1: Display Text.................................................................................................................................. 5
Table 2-2: Display or Hide Add New Receiver Button .................................................................................. 6

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1 Introduction
The U-verse Enabled framework enables various internet devices to connect and
control U-verse Receivers through the home network. The user devices
connecting to the receivers are required to follow the U-verse Enabled pairing
process in order to properly connect to the receiver.
This document provides User Interface guidelines for the various devises to
initiate and maintain the connection to the U-verse Receivers.
1.1 AT&T Requirements
The guidelines in this document are meant to ensure that our customers are
seeing the same language consistently, especially when pairing a device to
receivers. As a developer you have near complete control when it comes to your
user-interface, however, the following AT&T requirements must be followed:
The set top box (receiver) must always be referred to as an AT&T U-verse
Receiver.
Applications should not alter the functions of standard remote control
commands.
All AT&T U-verse Enabled apps should provide a consistent method for
customers to manage devices and receivers. Developers must comply with
all requirements and steps as demonstrated in this document as well as the
AT&T U-verse ® Enabled Developer Guidelines. Developers may skin the
interface to match the overall application design, but should not change any
of the user flows or interactions. Minor content changes are allowed as long
as they do not violate any branding guidelines or change the user
interactions.

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2 Guidelines for User Devices
The following guidelines describe the screens and error messages that you must
use when designing the UI for user devices.
2.1 U-verse Enabled Pairing Process
The following illustration shows how devices are paired with U-verse Receivers.
Figure 2-1: U-verse Enabled Pairing Process

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2.2 My U-verse Receivers Screen
This screen displays the list of set top boxes (STBs) that the device can connect
to. The screen can be presented during the setup flow for the app or in the
Settings section in an app. The elements of the screen are described following
the illustration.
Figure 2-2: My U-verse Receivers Screen

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Screen elements include the following:
Close Button: In a step-by-step Setup flow, display ‘Next’ as the label and
display the next screen on tap. In the Settings section, on tap hide this screen
and display the previously displayed screen.
Instruction text: Display relevant text based upon the following scenarios.
Scenario
Displayed Text
No U-verse Receivers
Detected
There are no U-verse Receivers in your
network. If you have U-verse TV service,
make sure that you are connected to the
same U-verse wireless network as your U-
verse receivers, and that the receivers are
powered ON.
No U-verse Enabled
Receivers Detected
You have not configured any receivers.
Tap on ‘Add New Receiver’ for instructions
on how to connect this device to a receiver.
U-verse Enabled
Receivers Detected
Tap on a receiver name to connect your
device to that receiver.
All Receivers Detected
are U-verse Enabled
Tap on a receiver name to connect your
device to that receiver.
Table 2-1: Display Text
Available STB List: Display an alphabetically ordered list of all STBs on the
Wi-Fi network that match any of the following criteria:
oSTBs with connection mode set to Default.
oSTBs with connection mode set to Custom, but pairing code has
already been entered.
STBs with connection mode set to Custom, but no code has yet been entered. In this case, display the
entered. In this case, display the STB name with a lock and details button as shown in the second item in
button as shown in the second item in the list. Tapping on the details icon will display an Add Receiver in
icon will display an Add Receiver in Custom Mode screen. For details, see Section 0
see Section 0

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oAdd Receiver Screen in Custom Mode.

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Add New Receiver Button: Display or hide this button based upon the
following scenarios.
Display
Hide
No U-verse Enabled
Receivers detected
Some U-verse
Enabled Receivers
detected
OnTap: Display an
Add New Receiver
screen
No U-verse Receivers Detected:
All Receivers Detected are U-verse
Enabled
Table 2-2: Display or Hide Add New Receiver Button

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2.3 Add Receiver Screen in Custom Mode
When a user selects to add a receiver that has already been set up to custom
connection mode, the following screen is displayed. The elements of the screen
are described following the illustration.
Figure 2-3: Add Receiver Screen

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Screen elements include the following:
Done button: This button should be disabled until all code input fields are
populated.
On tap, display an Adding Receiver Overlay screen.
Back button:
On tap, display a My U-verse Receivers screen shown in Figure 2-2.
Instructional text and graphics: Display step-by-step instructions as shown.
The receiver name in Step 1 should be updated to reflect the name of the
receiver that is being added.
Code Input fields: Display four input boxes for the PIN code. Characters
entered in the keyboard will be displayed in the field, as shown below. As a
character is entered in a field, the cursor will automatically advance to the
next field (standard behavior).
2 4 5 9
If the user taps the Delete key, clear out the last character entered.
Numeric keyboard: Display standard OS numeric keyboard.

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2.4 Add New Receiver
When a user selects to add a new receiver that has not yet been set up, the
following screen is displayed. The elements of the screen are described following
the illustration.
Figure 2-4: Add New Receiver Screen

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Screen elements include the following:
Next button: On tap,
oIf the connection mode has not been set, display an STB connection
mode not set. See Error Code 2-1: Pairing Errors.
oIf the user has selected custom connection mode during the STB set
up, display the Add Receiver screen shown in Figure 2-3.
oIf the user has selected any default mode for the STB, display the
Success overlay shown in Figure 2-5 or the relevant error.
oIf the user has disabled the connection to the STB, display a disabled
connection mode error. See Error Code 2-1: Pairing Errors.
Back button: On tap, display a My U-verse Receivers screen (Figure 2-2)
Instructional text and graphics: Step-by-step wizard on the TV.

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2.5 Success
This overlay is displayed over the screen that represents the last step of the
pairing path taken by the user. For various paths to this overlay, see Section 2.1
U-verse Enabled Pairing Process. At this point, the system will try to pair with the
U-verse receiver in question. During this process, display the modal as shown
with animated loading indicator.
Figure 2-5: Success Overlay

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When the connection process is successful, display the following screen with the
newly added Receiver name added at its alphabetical place in the available
receivers list. Also display a ‘NEW’ tag next to the name if the receiver has just
been added to the list. This tag will be removed once user exits this screen.
Figure 2-6: U-verse Receivers Screen
The newly added receiver should be the one that is currently connected to the
device. All other interactions on this screen remain the same as documented in
Section Figure 2-2 My U-verse Receivers Screen.
For unsuccessful connection, display the applicable Pairing error (Error Code
2-1).

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2.6 Pairing Errors
These errors are displayed as overlays over the screen that initiated the error.
If the PIN entered by the user is
incorrect, display this error.
On tap, the Try Again button displays
the Add Receiver (
Figure 2-3)or Add New Receiver (
Figure 2-4) screens.
If user taps on the Next button in the
Add New Receiver screen before the
STB connection mode has been set,
display the following error: STB
connection mode not set:
On tap, the Dismiss button displays the
Add New Receiver (
Figure 2-4) screen.
If there was an error in connecting to
the STB after several attempts, display
this error.
On tap, the Dismiss button displays the
My U-verse Receivers screen (
Figure 2-2).
If the user sets the connection mode to
“disabled”during the setup wizard,
display this error.
On tap, display the My U-verse
Receivers screen (
Figure 2-2) without the corresponding
receiver listed.
Error Code 2-1: Pairing Errors

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Page 15 of 16
2.7 Internet and Network Errors
If there was a network error during the launch of a U-verse Enabled
on the device, the following errors are displayed in place of the U-verse
Receivers list shown in
Figure 2-2.