AT&T A21KW User manual

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User Manual
Version 3.0 12/2020
AT&T TVTM Device
and Remote Control
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Introduction
Product manuals are intended to help customers understand the workings of the hardware devices. This
product manual provides overview information of the AT&T TVTM device and remote control and addresses
specic functions of the devices. It is posted online at att.com/userguides for customer access.
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TABLE OF CONTENTS
I. OVERVIEW................................................................................................................................... 05
II. HARDWARE INFORMATION .............................................................................................06
A. Specications.............................................................................................................................................................................................................06
B. Client Hardware........................................................................................................................................................................................................07
1. Front Panel...........................................................................................................................................................................................................07
2. Side Panel .............................................................................................................................................................................................................07
3. Rear Panel .............................................................................................................................................................................................................07
C. Other Associated Hardware.........................................................................................................................................................................08
1. Mounting Cables.............................................................................................................................................................................................08
2. Power Supply......................................................................................................................................................................................................08
3. Remote Control...............................................................................................................................................................................................08
III. FEATURES ...................................................................................................................................10
A. Audio & Video.............................................................................................................................................................................................................10
1. Soware Features............................................................................................................................................................................................10
IV. APPENDIX....................................................................................................................................11
A. LED States .....................................................................................................................................................................................................................11
B. Federal Communications Commission Interference Statement ................................................................................12
FIGURES
Figure 1: AT&T TV—Front Panel........................................................................................................................................................................07
Figure 2: AT&T TV—Side Panel ..........................................................................................................................................................................07
Figure 3: AT&T TV—Rear Panel View with New Logo.................................................................................................................... 07
Figure 4: AT&T TV—Wall Mounting................................................................................................................................................................08
Figure 5: Remote Control showing button with descriptions...............................................................................................09
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Terminology
Term Description
OTT Over-the-Top, the delivery of video via the Internet directly into the AT&T TV device,
allowing access to services anywhere, anytime, and on any compatible device
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I. OVERVIEW
The AT&T TV device is a game-changing, proprietary “Over-the-Top” (OTT) device that delivers video and
integrated content to your TV over the internet. It enables you to watch online videos, listen to music, use
thousands of third-party apps, and play games—all on your TV.
It comes preloaded with some Google apps, but thousands of others are available at the Google Play Store.
The AT&T TV is used on its own as a standalone device (one per TV) so you don’t need any other AT&T TV
set-top boxes or services. (It’s not compatible with any DIRECTV set-top boxes or existing Genie®Servers.)
It comes with a remote control oering many features, including the convenience of voice control.
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II. HARDWARE INFORMATION
A. Specifications
AT&T TV Specifications
Size and Weight (not including feet)
• Height: 32 mm
• Width: 126 mm
• Depth: 126 mm
• Feet: 1.5 mm
• Weight: TBD g
Packaging
• Carton
• Height: 228 mm
• Width: 505 mm
• Depth: 404 mm
• Weight: 28.8 lb
Environmental Requirements
• Operating temperature: 0° C to 122° F
(0° to 50° C)
• Storage temperature (no damage):
0° C to 150° F (0° to 66° C)
• Relative humidity: 5-85% noncondensing
Remote Control Support (Built-In
Capability)
• IR Remote Control Interface
• RF Remote Control Interface
Ports and Interfaces
• OTT Mode - 802.11ac 2.4 GHz or 5 GHz Wi-Fi
• DC Power Input
troP0.2BSU4.1dna3.2PCDH/1.2IMDH•
(Micro-AB USB2.0 connector)
• 1x USB 2.0 Port
• 10/100 Ethernet port
Power
• EPS18 External PSU
• AC External PSU -120v~60 HZ, 18W
• Input: 12V DC 1.5A
• Active Power Consumption below 15W
Memory
• 4GB DDR memory
• 32bit LPDDR4 interface
• 16GB eMMC
Video and Audio Formats
• MPEG2
• Dolby Audio
• MPEG2, AVC single, dual or quad decode/
display up to 1080i60/1080p60, or UHD/4K
HEVC, AV1 and VP9 decode/display
• HEVC / VP9 display
• HDR10 SMPTE ST 2084, ST 2086 Blu-ray
standard and HLG support
TV Compatibility
• Compatible with HD and 4K TVs with HDMI 2.1
& HDCP 2.3, HDCP 2.2, 60 Hz and capable of 4K,
1080p and 3D
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Dolby, Dolby Vision, Dolby Atmos, and the double-D symbol are registered trademarks of Dolby Laboratories Licensing Corporation.
Manufactured under license from Dolby Laboratories. Confidential unpublished works. Copyright ©2012-2020 Dolby Laboratories.
All rights reserved.

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B. Client Hardware
• Power Status Indicator LED
FIGURE 1: AT&T TV—FRONT PANEL
FIGURE 2: AT&T TV—REAR PANEL
• 10/100 Ethernet Connec
The terms HDMI, HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks
of HDMI Licensing Administrator, Inc.
tor with Indicator LED
• HDMI Connector (Type A)
• USB 2.0 Port (Type A Connector)
•DC Power Inlet Connector
(for EPS18External Power Supply)
with Power Indicator LED
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C. Other Associated Hardware
1.
The AT&T TV (A21KW) can be set on a tabletop or mounted
to a wall by attaching a cable tie tothe recess in the bottom cover.
If wall mounted, please note that product should be mounted less
than 2 meters in height.
2.
The AT&T TV (A21KW) uses the DIRECTV® EPS18 power supply.
3. Remote Control
The AT&T TV (A21KW) works with the RC82V Remote Control.
(The box and remote control are not compatible with any older
DIRECTV or AT&T U-verse® equipment.) Like other AT&T remote
controls, the RC82V can be programmed to operate some features
on TVs or audio/video equipment. The key features of the RC82V
Remote Control are:
FIGURE 3: AT&T TV—WALL MOUNTING
• The RC82V Remote Control works in IR and RF mode.
• Basic remote operations can be performed in the IR mode.
• The remote uses two-way communication to the AT&T TV.
• RF mode eliminates the need for the remote and the paired devices to be in line of sight to each other.
• The RC82V Remote Control has a directional pad. Basic operations and functions can be made by pressing
the direction, then pressing ok
.
• Once paired, voice recognition is also available with the RC82V Remote Control so you can use voice search.
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CAUTION: Replace remote control batteries with same or equivalent type.
There is danger of explosion if batteries are incorrectly replaced.

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OFF
Turns both AT&T TV
and TV OFF at the same time
FIGURE 5: RC82V—REMOTE
MIC/STATUS LED
HOME
Display the HOME screen
LIST
Displays My Library—DVR recordings
EXIT
EXIT the menu and return to
previous channel viewed
Stop playback while viewing
on-demand or recorded content
DIRECTIONAL BUTTONS
Press to move up, down, le , or
right within a menu
OVERFLOW
Signi es more content/actions are available
CHANNEL UP/DOWN
Changes CHANNEL UP or DOWN
PREV
Tunes to PREVIOUS channel or VOD
FAST-FORWARD
FAST-FORWARD at increasing
speeds—press up to four times.
Also used in pairing the remote.
APPS
Opens the APPS menu. Also used
in unpairing the remote.
ON
Turns both AT&T TV
and TV ON at the same time
INPUT
Cycle through and select the
equipment connected to your TV
GUIDE
Displays the GUIDE screen
RECORD
RECORD content now playing or
highlighted in the on-screen guide
BACK
Press to go BACK within menus
VOLUME UP/DOWN
Increase or decrease the VOLUME level
MIC BUTTON
Push and hold to talk for voice commands
MUTE
MUTE the sound
REWIND
REWIND at increasing speeds—press up to
four times. Also used in remote pairing.
PLAY/PAUSE
PLAY current content. Press once while
program is playing to PAUSE.
DASH
Used in unpairing the remote
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IV. APPENDIX
A. LED STATES
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B. Federal Communications Commission Interference Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
Responsible Party:
AT&T/AT&T TV
2230 E. Imperial Hwy
El Segundo, CA 90245
1-800-531-5000
• Trade Name: AT&T/AT&T TV
• Model Number: A21KW and RC82V
Federal Communications Commission (FCC): This equipment complies with Part 15 of the FCC Rules.
This equipment has been tested and found to comply with the limits of a Class B digital device,
pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference in a
residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception, which can be determined
by removing and applying power to the equipment, the user is encouraged to try to correct the
interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit dierent from that to which the receiver is
connected.
• Consult the dealer or an experienced radio/TV technician for help.
• CAUTION: Changes or modications not expressly approved by the manufacturer responsible
for the compliance could void the user’s authority to operate the equipment.
The user may nd the following booklet, prepared by the Federal Communications Commission,
helpful: “How to Identify and Resolve Radio and TV Interference Problems.” This booklet is available
from the U.S. Government Printing Oce, Washington, DC. To meet FCC requirements, only
peripherals (computer input/output devices, terminals, printers, etc.) certied to comply with Class
B limits may be attached to this device. Operation with noncertied peripherals is likely to result
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in interference to radio and TV reception. To meet FCC requirements, shielded cables are required to
connect the device to a personal computer, peripheral or other Class B-certied device.
AT&T/AT&T TV
2230 E. Imperial Hwy
El Segundo, CA 90245
1-800-531-5000
If your home has specially wired alarm equipment connected to the telephone line, ensure the installation
of this AT&T TV does not disable your alarm equipment. If you have questions about what will disable alarm
equipment, consult your alarm company, telephone company or a qualied installer.
DO NOT DISASSEMBLE THIS EQUIPMENT. It does not contain any user-serviceable components.
We recommend the installation of an AC surge arrester in the AC outlet to which this equipment is
connected. Telephone companies report that electrical surges, typically lightning transients, are very
destructive to customer terminal equipment connected to AC power sources.
FCC RF Radiation Exposure Statement
MPE/SAR/RF Exposure Information. This equipment complies with FCC RF radiation exposure limits set
forth for an uncontrolled environment. This equipment was veried for RF exposure and found to comply
with Council Recommendation 1999/519/EC and FCC OET-65 RF exposure requirements.
WARNING: While this equipment is in operation, a separation distance of at least 23 centimeters (equal to
9 inches) must be maintained between the antenna inside the equipment and the bodies of all persons
exposed to the antenna in order to meet the FCC RF exposure guidelines. Making changes to the antenna
or the equipment is not permitted. Doing so may result in the equipment exceeding the FCC RF exposure
guidelines. This equipment must not be co-located or operated in conjunction with any other antenna or
radio transmitter.
© 2021 AT&T Intellectual Property. All rights reserved. AT&T, Globe logo, DIRECTV and all other DIRECTV marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T aliated
companies. All other marks are the property of their respective owners.
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