AT&T E5811 User manual

User’s manual
E5811
5.8 GHz cordless telephone/
answering system with
caller ID/call waiting

Model #: E5811
Product name: 5.8GHz cordless telephone/answering system
Serial #:
(found on the bottom of the telephone base)
Purchase date:
Place of purchase:
Congratulations
on your purchase
of this AT&T product.
Before using this AT&T product, please
read the Important safety instructions
on pages 46-48 of this manual.
Please thoroughly read the user’s
manual for all the feature operations
and troubleshooting information necessary to install
and operate your new
AT&T product. You can also visit our
website at www.telephones.att.com
Copyright © 2007 Advanced American Telephones. All rights reserved.
AT&T and the Globe symbol are trademarks of AT&T Knowledge Ventures,
licensed to Advanced American Telephones.

See page 7
for easy instructions.
You must install and charge
the battery before using the
telephone.
For customer service or product information, visit our website at
www.telephones.att.com.
CAUTION: To reduce the risk of fire or injury to persons or damage to the telephone, read
and follow these instructions carefully:
• Use only the supplied rechargeable battery or replacement battery 2422 (SKU 23402, part number2422 (SKU 23402, part number
89-0047-00-00) or equivalent. To order a replacement battery, visit our website at www.telephones.att.or equivalent. To order a replacement battery, visit our website at www.telephones.att.
com or call 1 (800) 222-3111; in Canada, call 1 (866) 288-4268.
• Do not dispose of the battery in a fire. Like other batteries of this type, it could explode if burned. Check
with local codes for special disposal instructions.
• Do not open or mutilate the battery. Released electrolyte is corrosive and may cause damage to the
eyes or skin. It may be toxic if swallowed.
• Exercise care in handling batteries in order not to create a short circuit. Do not allow conductive materi-
als such as rings, bracelets, or keys to touch the battery. The battery or conductor may overheat and
cause harm.
• Charge the battery provided with or identified for use with this product only in accordance with the
instructions and limitations specified in this manual.
• Observe proper polarity orientation between the battery and battery charger.
• Do not disassemble your telephone. There are no user-serviceable parts inside. Refer to quali-
fied service personnel for servicing.
STOP!

Getting started
Quick reference guide......................2
Parts checklist......................................4
Telephone base installation...........5
Battery installation & charging....7
Installation options ............................8
Belt clip & optional headset............10
Telephone operation
Settings................................................. 11
Basic operation................................. 13
Options while on calls................... 16
Directory
Directory............................................... 17
Speed dial............................................ 18
New directory entries .................... 19
Directory search ............................... 21
To change or dial entries................ 22
Caller ID operation
Caller ID operation .......................... 23
To review the call log.................... 26
Delete call log entries................... 27
Add entries to the directory....... 28
Answering system operation
Answering system operation.........29
Day and time announcements.....30
Outgoing announcements..............31
Changing feature options...............32
Message playback...............................33
Recording and playing memos .... 34
Message counter displays ..............35
Answering system mode.................36
Remote access .....................................37
Appendix
Screen icons, indicator lights
& tones..................................................38
Handset display screen messages
...39
Troubleshooting ................................40
Important safety instructions......46
FCC Part 68 and ACTA...................49
FCC Part 15.........................................51
Limited warranty...............................52
Technical specifications.................55
Index ......................................................56
Remote access wallet card ..........57
1
Table of contents
User’s manual
E5811
5.8 GHz cordless telephone/
answering system with
caller ID/call waiting

2
Getting started
DIR
/VOLUME+
While in a menu, press to scoll up.
When in idle mode, press to display
directory entries (page 21). While
entering names, press to advance
the cursor a space. During a call,
press DIR to increase listening
volume.
Quick reference guide
Cordless handset
SPEAKER
Press to activate handset speak-
erphone. Press again to resume
normal handset use (page 13).
CHAN/DELETE
When on a call, press
CHAN/DELETE
to scan for a clearer channel when
there is static or interference on
the line (page 16). When in caller
ID mode, press to delete the dis-
played caller ID entry (page 27), or
press and hold to delete all caller
ID entries (page 27).
PHONE/FLASH
Press to make or answer a call.
During a call, press to receive
an incoming call if call waiting is
activated (page 16).
MENU/SELECT
Press to display a menu or to con-
firm a command.
OFF/CLEAR
During a call, press to hang up.
While using menus, press to can-
cel an operation, or exit the menu
(page 12).
REDIAL/PAUSE
While in idle mode, press to display
last number called (page 14). While
dialing or entering numbers to the
directory, press to insert a four-sec-
ond dialing pause (page 20).
CID/
-VOLUME
While in a menu, press to scoll
down. When in idle mode,
press to display call log entries
(page 26). While entering names
or numbers, press to move the
cursor to the left. During a call,
press CID to decrease listening
volume.
Feature menu
Feature menu
DIRECTORY ..............Page 17
SPEED DIAL .............Page 18
RINGER ......................Page 12
DATE/TIME ............... Page 12
DIAL MODE .............. Page 11
LANGUAGE ..............Page 11
DIRECTORY
MUTE
While on a call, press to mute
microphone. Press again to resume
(page 16).
Using menus
Press
CID/-VOLUME
or
DIR /VOLUME+
to scroll through menu items.
Press MENU/SELECT to select or mod-
ify a highlighted item.
Press OFF/CLEAR to cancel an oper-
ation, or exit the menu display.

3
Getting started
SKIP
Quick reference guide
Telephone base
CHARGE/IN USE
Flashes when the answering sys-
tem is answering an incoming call.
Flashes quickly while an incoming
call is ringing.
On steady when the handset is
properly positioned to charge in
the telephone base.
HANDSET LOCATOR
Press to make handset beep
(page 15).
Press to review or change
answering system options
(page 32).
Press to delete message
currently playing; press and
hold to delete all old mes-
sages (page 33).
Press to review or record
announcement; press
again to quit (page 31).
Press to record a memo
(page 34) or after press-
ing ANNC. to record an
outgoing announcement
(page 31).
Press to turn answering
system on or off (page
36).
Press to repeat message;
press twice to play previous
message (page 33).
Press to start or stop mes-
sage playback (page 33).
Press to adjust playback
volume (page 33).
Press to skip message
(page 33).
VOLUME
ANSWER ON
RECORD
DELETE
PLAY/STOP
ANNC.
CLOCK
REPEAT
Press to review or set clock
(page 30).
SETUP
Number of messages (or
during playback, message
number currently playing).
MESSAGE COUNTER

4
Getting started
Parts checklist
Save your sales receipt and original packaging in case it is necessary to ship
your telephone for warranty service.
Check to make sure the telephone package includes the following. The model
number of your telephone can be found on the label located on the bottom
of the telephone base.
Telephone base
Belt clip for cordless
handset
Battery for cordless handset
Power adapter
for telephone
base
Telephone line cord
Battery compartment cover
Cordless handset
User's manual Quick start guide
User’s manual
E5811
5.8 GHz cordless telephone/
answering system with
caller ID/call waiting
Quick start guide
E5811
5.8 GHz cordless telephone/
answering system with
caller ID/call waiting

5
Getting started
Telephone base installation
Choose a central location close to a telephone jack and a power outlet not
connected to a wall switch. The telephone base can be placed on a flat sur-
face or mounted on a standard wall plate. For optimum range and better
reception, place the telephone base in a high and open location.
Avoid placing the telephone base too close to:
• Communication devices such as: personal computers, computer routers,
television sets, VCRs, wireless routers (wireless broadband, wi-fi, or 802.11)
or other cordless telephones.
• Excessive heat sources.
• Noise sources such as a window with traffic outside, motors, microwave
ovens, refrigerators, or fluorescent lighting.
• Excessive dust sources such as a workshop or garage.
• Excessive moisture.
• Extremely low temperatures.
• Mechanical vibration or shock such as on top of the washing machine or
work bench.

6
Getting started
Telephone line cord
DSL filter
(Optional for DSL users,
see number four in the
note section, below.)
Telephone base installation
5. Plug the other end
of the telephone line
cord into a telephone
jack.
4. Plug the large end of
the larger power adapter
into an electrical outlet
not controlled by a wall
switch.
3. Route cords through
slots.
2. Plug one end of the
telephone line cord into
the telephone jack at the
bottom of the telephone
base.
1. Plug the small end of
the larger power adapter
into the power jack at
the bottom of the tele-
phone base.
NOTES:
1. Use only the power cord supplied with this product or equivalent. To order a replacement
power cord, visit our website at www.telephones.att.com, or call 1 (800) 222-3111; in
Canada, call 1 (866) 288-4268.
2. Be sure to use an electrical outlet not controlled by a wall switch.
3. This power telephone is intended to be correctly oriented in a vertical or floor mount position. The
prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or
cabinet outlet.
4. If you receive high speed internet through your telephone line (commonly referred to as DSL), and
you are experiencing interference during telephone conversations and/or your caller ID features
are not functioning properly, install a DSL filter to the telephone line between the telephone base
and the telephone wall jack. Contact your DSL service provider for a DSL filter.

7
Getting started
BATTERY LOW
10:08
AM
02/14
NEEDS RECHARGING
then
Battery installation & charging
After installing the battery, you may be able to make or receive short calls. For
best performance, place the handset in the telephone to charge for 16 hours
before use.
You can keep the battery charged by returning the handset to the telephone base
after use. When the battery is fully depleted, a recharge takes about 12 hours.
The average talk time on a fully charged battery is about eight hours, and the
standby time is approximately three days. Actual battery life depends on usage
conditions and age of battery.
1. Insert the plug as indicated. Be sure
to securely insert the plug, making sure
matches the color-coded label inside
the battery compartment.
4. You may be able to make or receive
short calls. For best performance, place
the handset in the telephone base to
charge for at least 16 hours before first
use.
Caution: Use only the supplied rechargeable battery, replacement battery 2422 (SKU 23402, part
number 89-0047-00-00) or equivalent. To order a replacement battery, visit our website at www.tel-
ephones.att.com or call 1 (800) 222-3111; in Canada, call 1 (866) 288-4268.
To replace the battery,
press in and downward
on the tab of the bat-
tery compartment to
open the battery com-
partment cover. Lift
out the old battery
and disconnect it from
the handset. Follow
the instructions on
this page to install and
charge the new battery.
3. Slide the battery compart-
ment cover up until it clicks.
Battery low indicator
Return the handset to the
telephone base to recharge
when this symbol flashes and
the handset beeps or when
the handset screen displays
NEEDS RECHARGING.
2. Place the battery and
wires inside the com-
partment.
NOTE: Under normal conditions,
the battery should last around one year.
This may vary depending on usage.

8
Getting started
Installation options
Tabletop mount Wall mount
Telephone outlet
mounting plate
with mounting
studs
1. To remove the bracket, hold the telephone
base in both hands, press the two bracket
tabs and lift the bracket away from slots
and .
2. Connect the telephone line cord and power
adapter to the jacks on the bottom of the
telephone base. Bundle the telephone cord,
and secure it with a twist tie before placing it
inside the bracket.
Wall mounting
The telephone base comes with the bracket mounted for tabletop use. If wall
mounting is desired, a telephone outlet wall mounting plate with mounting studs is
required. This mounting plate with studs may be available for purchase from many
hardware or consumer electronics retailers and may require professional installation.

9
Getting started
Telephone outlet mounting studs
3. To attach the bracket for wall mounting, insert
the tabs of the bracket into slots and on
the telephone base, then press the other bracket
tabs into slots and as shown on the right.
4. Plug the power adapter into an electrical outlet
not controlled by a wall switch. Plug the tel-
ephone line cord into a telephone wall jack. To
mount the telephone on the wall, position the
mounting holes and over the telephone
outlet mounting studs. Press and slide the brack-
et down firmly so the telephone is held securely
on the telephone outlet mounting studs.
Tabletop mounting
To return the bracket from the wall mount to tabletop position, follow the
directions below.
1. Remove the telephone base from the wall. Unplug
the cords from the wall jacks. Remove the bracket
from the telephone base.
2. Insert the bracket tabs into slots
and on the telephone base, then
press the other bracket tabs into
slots and .
3. Route cords through slots. Plug the other end
of the telephone line cord into a telephone
wall jack. Plug the large end of the larger
power adapter into an electrical outlet not
controlled by a wall switch.
Installation options

10
Getting started
Belt clip & optional headset
Install belt clip as shown below if desired.
Snap belt clip
into notches
on both sides
of handset.
To release belt clip
from handset, lift one
side of the belt clip
out of the notch.
For hands-free telephone conversations, use any industry standard 2.5 mm headset
(purchased separately). For best results, use an AT&T 2.5 mm headset. To
order an AT&T 2.5 mm headset, visit our website at www.telephones.att.com
or call 1 (800) 222-3111; in Canada, call 1 (866) 288-4268.
NOTE: If the sound quality of
the headset is not good, try unplug-
ging it, and firmly plugging it in again.
Plug 2.5 mm headset into
the jack on the side of hand-
set (beneath small rubber
cap).

11
Telephone operation
Settings
Language
The default language for the handset screen
displays is English. To change the language to
Espanol, or Francais:
1. Press
MENU/SELECT.
2. Press CID or DIR until the screen displays
LANGUAGE
.
3. PressPress
MENU/SELECT
to change the current setting.
4. Press CID or DIR to choose among ENGLISH,
FRANCAIS, or ESPANOL.
5. Press
MENU/SELECT
to confirm your selection
and exit.
Choose dial mode
The dial mode defaults to tone. If you do not have
touch tone service, you’ll need to change the set-
ting to pulse:
1. Press
MENU/SELECT
.
2. Press CID or DIR until the screen displays
DIAL MODE
: and the current setting.
3. Press
MENU/SELECT
to change the current setting.
4. Press CID or DIR to display TONE or PULSE.
5. Press
MENU/SELECT
to confirm your selection
and exit.
Choose ringer volume setting
1. Press and hold CID or DIR when the cordless
handset is idle (not in use). This feature allows
you to choose low, med, high ringer volume or
turn the ringer off.
2.Press CID or DIR to choose the desired option.
You will hear a sample of each ringer volume.
3. Press
MENU/SELECT
to choose blinking ringer
volume and exit.
LANGUAGE
DIAL MODE: TONE
NOTE: If you choose OFF,
the cordless handset ringer will
be turned off, and the screen
will display RINGER OFF and
when the cordless handset is
idle (not in use). If there are
any un-reviewed calls, the
screen will display XX MISSED
CALLS instead of RINGER OFF
and .
RINGER VOL: LOW

12
Telephone operation
Settings
Follow the steps below to program the cordless
handset. To stop at any time, press OFF/CLEAR.
Choose cordless handset ringer sound
1. Press MENU/SELECT to begin programming.
2. Press CID or DIR until the screen displays
RINGER:
and the current setting.
3. Press MENU/SELECT to change the current set-
ting.
4. Press CID or DIR to display 1, 2, 3, 4or OFF.
You will hear a sample of each ringer sound.
5. Press MENU/SELECT to choose displayed ringer
sound and exit.
NOTE: If you choose OFF, the cordless handset ringer will
be turned off, and the screen will display RINGER OFF and
when the cordless handset is idle (not in use). If there are any
un-reviewed calls, the screen will display XX MISSED CALLS
instead of RINGER OFF and .
Set cordless handset display date and time
1. Press MENU/SELECT to begin programming.
2. Press CID or DIR until the screen displays
DATE/TIME
.
3. Press MENU/SELECT to view or set date and
time.
4. Press CID or DIR to change the month in the
date and time line at the bottom of the display,
then press MENU/SELECT.
5. Repeat step four to set day, hour, minute, and
AM/PM.
6. Press MENU/SELECT to save selection and exit.
RINGER: 1
DATE/TIME
10:08 02/14
NOTES:
You can choose to set the
time manually, or you can
allow it to be set automatically
with incoming caller ID infor-
mation. The time will be set
automatically only if you sub-
scribe to caller ID service pro-
vided by your local telephone
company (page 23). The date
and time for the answering
machine need to be set sepa-
rately (page 30).
Caller ID will not set the year.
See page 30 for instructions
on how to set the year.
1.
2.

13
Telephone operation
Basic operation
Making and answering calls
To answer an incoming call, press
PHONE/FLASH
or
SPEAKER
,or any dial pad key (0-9, * or #). To
make a call, press
PHONE/FLASH
or
SPEAKER
,
then dial a number. Press
OFF/CLEAR
to hang up.
To predial (preview numbers before dialing),
enter numbers first, then press
PHONE/FLASH
or
SPEAKER
to dial. Press CID then
CHAN/DELETE
anytime to make corrections when entering num-
bers.
The screen displays the elapsed time of the current
call (in hours, minutes and seconds).
NOTES:NOTES:
1. The elapsed time format is in minutes and seconds
MM:SS until one hour has elapsed, then it will change to
hours, minutes and seconds H:MM:SS.
2. Pressing PHONE/FLASH to access service from your local
telephone service provider will not affect the elapsed time.
Hands-free speakerphone calls
To answer a call, press SPEAKER. To make
a call, press SPEAKER, then dial a number.
During a call press SPEAKER to switch between
hands-free speakerphone and normal handset
use. Press OFF/CLEAR to hang up.
NOTE: If a headset is plugged into the handset, the handset
speakerphone will be disabled.
SPEAKER 00:49
PHONE ON 00:30
Elapsed
time

14
Telephone operation
Basic operation
Last number redial
While the telephone is not in use, press REDIAL/
PAUSE on the cordless handset to display the last
number called (up to 32 digits). To dial the number
displayed, press PHONE/FLASH or SPEAKER.Or,
after pressing PHONE/FLASH or SPEAKER, press
REDIAL/PAUSE to call the last number dialed.
To delete this number, press REDIAL/PAUSE twicetwice
when the telephone is not in use. This will clear
the redial memory and leave it blank.
Press REDIAL/PAUSE to delete the displayed
number from the redial memory.
Press OFF/CLEAR to exit.
Temporary ring silencing
Press OFF/CLEAR while the telephone is ringing
to silence the ringer temporarily. This will silence
the ringer without disconnecting the call. You can
answer the call or let the caller leave a message
on the answering system. The next incoming call
will ring normally.
5201314
Redial
Ringer
silenced
SPEAKER 00:49
5201314
PHONE ON 00:49
-OR-

15
Telephone operation
Basic operation
Handset locator
If you misplace the handset, press
HANDSET
LOCATOR
on the telephone base. This starts the
paging tone at the handset for 60 seconds to
help you locate it. To stop the paging tone, press
OFF/CLEAR on cordless handset, or place cord-
less handset in the telephone base.
NOTE: If the handset is charging in the base, pressing
HANDSET LOCATOR does not generate a paging tone.
** PAGING **

16
Telephone operation
Options while on calls
Volume control
Press CID/-VOLUME to decrease the volume.
Press DIR /VOLUME+ to increase the volume.
When changing the volume level, the new setting
is saved.
Call waiting
If you subscribe to call waiting service with your
local telephone company, there will be a beep if
there is an incoming call while you are already on a
call. Press PHONE/FLASH to put your current call
on hold and take the new call. Press PHONE/FLASH
anytime to switch back and forth between calls. For
more information on caller ID, see page 26.
Mute
Press MUTE to silence the microphone. When mute
is on, MICROPHONE MUTED will show on the
handset screen. You will be able to hear the caller,
but the caller will not be able to hear you until you
press MUTE again and resume speaking. When the
mute function is turned off, MICROPHONE ON will
show temporarily on the handset screen.
Temporary tone dialing
If dial pulse (rotary) is selected, you can switch
to touch tone dialing during a call by pressing
TONE
*
. This can be useful if it is necessary to
send tone signals for access to answering systems
or long-distance services.
After you hang up or press PHONE/FLASH (to
receive a call waiting call), the telephone auto-
matically returns to dial pulse (rotary) service.
Channel selection
During a call, if you hear clicks and pops, or if the
speech sometimes fades, press CHAN
/DELETE
on
the handset to scan for a clearer radio channel
between cordless handset and base.
Tone
Mute
VOLUME
Channel

17
Directory
Memory capacity
The handset directory can store up to 30 entries
(including nine speed dial locations). Each entry
can contain a number up to 24 digits, and a name
up to 15 letters long. A convenient search feature
can help you find and dial numbers quickly (page
21).
Timeouts and error messages
If you pause for too long while creating an entry,
the procedure will time out and you will have to
begin again.
If all memory locations are in use, the screen
will display MEMORY FULL. You will not be able
to store a new number until an existing one is
deleted.
PAT WILLIAMS
5551234
MEMORY FULL
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