Atel AER-W80 User manual

AER-W80 User Manual
SS Telecoms (Pty) Ltd. Proprietary Confidential
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Index
1 Introduction....................................................................................................................................2
2 Placement of your Gateway for Optimal Performance..................................................................2
2.1 Gateway Placement.............................................................................................................2
2.2Avoid Obstacles and Interference........................................................................................2
3 Product Overview ..........................................................................................................................3
3.1 CDMA3G Services ............................................................................................................3
3.2 Plug-and-Play......................................................................................................................4
3.3 Works with Both PCs and Mac® Computers......................................................................4
3.4 Top-View LED Display.......................................................................................................4
3.5 Web-Based Advanced User Interface..................................................................................4
3.6 NAT IPAddress Sharing.....................................................................................................4
3.7 Integrated 10/100 4-Port Switch .........................................................................................5
3.8 Support for VPN Pass-Through..........................................................................................5
3.9 Built-In Dynamic Host Configuration Protocol(DHCP)................................................5
3.10 Integrated 802.11n Wireless Access Point ........................................................................5
3.11 MACAddress Filtering.....................................................................................................5
4 Knowing your Gateway.................................................................................................................5
4.1 Package Contents................................................................................................................5
4.2 Gateway Interfaces..............................................................................................................6
4.3 System Components............................................................................................................7
4.3.1 Your Host Computing Device ..................................................................................7
4.3.2 The Gateway ............................................................................................................7
4.3.3 A CDMA Service Provider Account.........................................................................7
4.3.4 The CDMAWireless Network.................................................................................8
5 Connecting and Configuring your Gateway...................................................................................8
5.1 Set UP the Hardware...........................................................................................................8
5.2 Preparing your PC...............................................................................................................8
6 Connection Using Ethernet (RJ-45) Ports....................................................................................14
6.1 Configuring your PC.........................................................................................................14
7 Web Manager User Interface........................................................................................................19
7.1 Access Network Setup ......................................................................................................20
7.2 Navigate Web-based UI ....................................................................................................23
8 Troubleshooting ...........................................................................................................................33
9 AppendixA: Glossary..................................................................................................................34

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1 Introduction
Thank you for purchasing the Atel AER-W80 EVDO Gateway (the Gateway). This user
manual will help you setup, configure and outline best practices for maximizing your
wireless network performance with the Gateway. Please be sure to read through this User
Manual completely, and pay special attention to the section entitled “Placement of your
Gateway for Optimal Performance”.
2 Placement of your Gateway for Optimal
Performance
Your wireless connection will be stronger the closer your computer is to your Gateway.
Typical indoor operating range for Wi-Fi wireless devices is between 30 and 60 metres.
For EVDO operation, a line-of-sight with the radio base station is preferred and yields the
strongest signal strength.
In the same way, your wireless connection and performance will degrade somewhat as
the distance between your Gateway and connected devices increases,as well as
between the Gateway and the radio base station. This may or may not be noticeable to
you. As you move farther from your Gateway, connection speed may decrease. Factors
that can weaken signals simply by getting in the way of your network’s radio waves are
metal appliances or other obstacles and walls.
Note: While some of the items listed below can affect network performance, they will not
prohibit your wireless network from functioning; if you are concerned that your network is
not operating at its maximum effectiveness, this checklist may help.
2.1 Gateway Placement
Place your Gateway, the central connection point of your network, as close as possible to
windows or in rooms at the outer side of your house. If you also use the Wi-Fi feature of
the Gateway, it should be placed near the center of your wireless network area.
To achieve the best wireless network coverage:
Ensure that your Gateway’s networking antennas are parallel to each other, and are
positioned vertically (toward the ceiling). If your Gateway itself is positioned vertically,
point the antennas as much as possible in an upward direction.
In double-story buildings, place the Gateway on an upper floor.
Try not to place the Gateway near a cordless phone.
2.2 Avoid Obstacles and Interference
Avoid placing your Gateway near devices that may emit radio “noise”,such as microwave

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ovens. Dense objects that can inhibit wireless communication include:
Refrigerators.
Washers and/or dryers.
Metal cabinets.
Large aquariums.
Metallic-based, UV-tinted windows.
If your wireless signal seems weak in some spots, try to move the Gateway to another
location while observing the signal strength indicator. Since you may not know the location
of an EV-DO radio base station serving your Gateway, try to call your service provider and
ask for the nearest base station in your location. Try placing the Gateway closest and
unobstructed to that base station.
3 Product Overview
In minutes you will be able to connect your computers to the Internet, share your Internet
connection and network with your computers. The following is a list of features that make
your new Atel EVDO Gateway an ideal solution for your home or small office network.
Implementation of these features depends on the particular service provider and account
features you have chosen.
Some features described in this manual may not be supported by your service provider or
may not be available with your network account. For details of the services and accounts
available, contact your service provider.
3.1 CDMA 3G Services
The Gateway operates over the CDMA 3G technology that provides a variety of
connectivity features, depending on your service provider and account.
1xEVDO Rev. A supports Internet connections with data rates up to 3.1 Mbps
(downlink from the network) and 1.8 Mbps (uplink to the network). Average data rates
are roughly 600–1300 Kbps (downlink from the network) and 300–400 Kbps (uplink to
the network). Actual speed depends on the network conditions.
1xEVDO Rev. 0 supports Internet connections with data rates up to 2.4 Mbps
(downlink from the network) and 153 Kbps (uplink to the network). Average data rates
are roughly 400–700 Kbps (downlink from the network) and 40–80 Kbps (uplink to the
network). Actual speed depends on the network conditions.
1X supports Internet connections with data rates up to 153 Kbps. Actual speed
depends on the network conditions.
Once the connection is established, you can open your browser and connect to any web
site that is accessible through the Internet, or access other Internet services (such as
email).
The connection is “active” when data transmission is occurring. If data transmission stops
for a period of time (determined by the network), the connection becomes “dormant”.

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3.2 Plug-and-Play
Each Gateway has been provisioned at the factory for use with a particular service
provider. This sets the Gateway to use particular radio channels and enables services
specific for that provider.Although the Gateway comes with drivers and enabling software,
you don’t have to install and use them if you simply want to connect to the Internet,
assuming that your Gateway has been activated with the network (The process of setting
up your account is called activation. Activation involves action by the service provider and
configuration of the Gateway.).
Once the Gateway has been activated, simply connect your computer with the Gateway
using the provided Ethernet (RJ-45) cable and you are ready to use the Internet. If you
choose to install the driver and its enabling software (the AxessManager), you will have
more controls of the Gateway performances and settings.
3.3 Works with Both PCs and Mac® Computers
The Gateway supports a variety of networking environments including Mac OS® 9.x, X
v10.x, AppleTalk®, Linux®, Windows® 98, Me, NT®, 2000, and XP, and others. All that is
needed is an Internet browser and a network adapter that supports TCP/IP (the standard
language of the Internet).
3.4 Top-View LED Display
Lighted LEDs on the top of the Gateway indicate which functions are in operation. You’ll
know at-a-glance whether your Gateway is in EV-DO or 1X mode, connected to the
Internet, and inWi-Fi or Ethernet operation. This feature eliminates the need for advanced
software and status-monitoring procedures. This feature eliminates the need for advanced
software and status-monitoring procedures.
3.5 Web-Based Advanced User Interface
You can set up the Gateway’s advanced functions easily through AxessManager web
browser, without having to install additional software onto the computer. There are no
disks to install or keep track of and, best of all, you can make changes and perform setup
functions from any computer on the network quickly and easily.
3.6 NAT IP Address Sharing
Your Gateway employs NetworkAddress Translation (NAT) to share the single IP address
assigned to you by your Internet Service Provider while saving the cost of adding IP
addresses to your Internet service account.

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3.7 Integrated 10/100 4-Port Switch
The Gateway has a built-in, 4-port network switch to allow your wired computers to share
printers, data and MP3 files, digital photos, and much more. The switch will transfer data
between computers and the Internet simultaneously without interrupting or consuming
resources.
3.8 Support for VPN Pass-Through
If you connect to your office network from home using a VPN connection, your Gateway
will allow your VPN-equipped computer to pass through the Gateway and to your office
network.
3.9 Built-In Dynamic Host Configuration Protocol
(DHCP)
Built-In Dynamic Host Configuration Protocol (DHCP) on-board makes for the easiest
possible connection of a network. The DHCP server will assign IP addresses to each
computer automatically, so there is no need for a complicated networking setup.
3.10 Integrated 802.11n Wireless Access Point
802.11n is an exciting new wireless technology that achieves data rates up to 600Mbps,
nearly twelve times faster than 802.11g.
3.11 MAC Address Filtering
For added security, you can set up a list of MAC addresses (unique client identifiers) that
are allowed access to your network. Every computer has its own MAC address. Simply
enter these MAC addresses into a list using the Web-BasedAdvanced User Interface and
you can control access to your network.
4 Knowing your Gateway
4.1 Package Contents
EVDO Gateway.
User Manual.

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Power Supply and Battery (Option).
EVDO antenna X2
4.2 Gateway Interfaces
The Gateway has been designed to be placed on a desktop or wall mounted. All of the
cables exit from the front of the Gateway for better organization and utility. The LED
indicators are easily visible on the top of the Gateway to provide you with information
about network activity and status.
Power LED and signal LED is two colors (Green, Red) LED, other LED is single color LED
(Green).
Items
Description
Power
On
Battery in and no charger plug in, this LED will turn on
right after the power switch turn on, within 3 second
Charger plug in and battery not exist, this LED will turn
on right after the power switch turn on, within 3 second
Blinking
Charger plug in and charge for battery, if charge full,
set LED on
Red
Battery voltage low(charger not plug in)
Signal
Blinking
The 3G module is registering the network
ON
The 3G module has registered to network, and RSSI
strength is stronger than -95db
Red
The 3G module has registered to network, and RSSI
strength is weaker than -95db
Off
The 3G module has not registered to network
Connect
Blinking
The 3G module is in making data call
On
data call connected
Off
data call disconnected
1X
On
1X mode
Off
EVDO mode
EV-DO
On
EVDO mode
Off
1x mode
Ethernet
On
At least one Ethernet cable plug in
Off
No Ethernet cable
Wi-Fi
On
WIFI has turned on
Off
WIFI has turned off
WPS
Blinking
WPS registration
On
Matched device connected
Off
No matched device detected
USB Connection to Computers
Connect your wired (non-wireless) computer to this port using the supplied USB cable.
USB/RJ-45 Switch

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This switch allows your Gateway to connect with your computer via either USB port or
RJ-45 ports. USB port selection is for debug however, if you wish to access the internet,
the switch must be selected for RJ-45 port.
Connections to Computers(Wired Computer Ports)
Connect your wired (non-wireless) computers to these ports. These ports are RJ45,
10/100 auto-negotiation, auto up-linking ports for standard UTP category 5 or 6 Ethernet
cable. The ports are labeled 1 through 4.
Power Jack
Connect the included 12V DC power supply to this jack.
4.3 System Components
Your Gateway is just one part of a system designed to provide you with a wide range of
communication features. Every component of the system is needed to enable these
capabilities.
4.3.1 Your Host Computing Device
Your notebook or PC hosts the Gateway and runs the communication software: your web
browser or email application and Connection Manager-the Gateway enabling software.
You may also have other software on your computer that can be used wirelessly with the
Gateway, such as: file transfer applications (FTP), chat or instant messaging, a VPN
(Virtual Private Network) client, client software for a corporate server application.
4.3.2 The Gateway
The Gateway provides your computer with a connection to the CDMA wireless network.
Every CDMA network operates on one of three radio frequency bands (450MHz, 800MHz
and 1900MHz). This Gateway operates at 800MHz.
4.3.3 A CDMA Service Provider Account
Companies that operate CDMAnetworks and provide access to these networks are called
service providers. To use the Gateway, you must have an account with a CDMA service
provider.
Each service provider has its own pricing options. There may be flat rate accounts, which
provide you a maximum number of minutes of network usage for a fixed monthly fee.
There may be accounts for which you are charged for network usage by the minute or by
the amount of data transmitted. Your account may include a variety of other services such
as SMS messaging.
Your account may include a variety of other services such as SMS messaging.
Each Gateway has been provisioned at the factory for use with a particular service

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provider. This sets the Gateway to use particular radio channels and enables services
specific for that provider.
The process of setting up your account is called activation. Activation involves action by
the service provider and configuration of the Gateway.
4.3.4 The CDMAWireless Network
This is the worldwide infrastructure providing the radio coverage that allows you to stay
connected. Made up of radio towers and a variety of network switches, a variety of
network switches, routers, and servers, the network is an interconnection of many service
providers.
There are CDMAnetworks that operate in the frequency bands supported by the Gateway
throughout North America and parts of Latin America, Asia, and New Zealand. However,
each service provider operates a network that covers a limited geographical area within
the overall CDMA coverage area.
5 Connecting and Configuring your
Gateway
5.1 Set UP the Hardware
1. Make sure your Gateway is not connected to any power source and all the LED are
OFF.
2. Locate the CAT-5 Ethernet cable that is included with your Gateway. Plug one end of
this cable into ANY one of the Ethernet ports on your Gateway. Plug the other end of the
cable into the networking port on your computer.
3. Locate the power supply that is included with your Gateway. Plug the power supply’s
small connector into the power port on the Gateway. Plug the power supply into an empty
power outlet.
4. Switch on the Gateway. Look at the Power LED on top of the Gateway and make sure
the lights are ON.
5. Wait for a few seconds for the Gateway to search for service network. Once the
Gateway finds a suitable network, observe the Signal LED turns to Red, Orange or Green
depending on the strength of acquired signal. Refer to the Signal Strength LED
description for more details.
5.2 Preparing your PC
Your Gateway’s Ethernet is configured with DHCP by default. This means that IP address

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of your PC is automatically assigned by the Gateway. Make sure that your PC has the
correct TCP/IP setting for its "LocalArea Connection" by following the steps below.
Right click “My Network Places”of computer desktop.
Left click “Properties”.

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It will pop up a “Network Connections”window.

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Right click “Local Area Connection”.
Left click “Properties”.

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It will pop up a “Local Area Connection Properties”window.

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Double click ”Internet Protocol(TCP/IP)”.
It will pop up a “Internet Protocol (TCP/IP) Properties ”window.
Check “Obtain an IP address automatically”and “Obtain DNS server address
automatically”.

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Click OK to exit Properties.
If asked to restart the PC, click “YES”.
6 Connection Using Ethernet (RJ-45) Ports
Although the Gateway comes with drivers and enabling software, you don’t have to install
and use them if you simply want to connect to the Internet through the Ethernet (RJ-45)
ports, assuming that your Gateway has been activated with the network.
6.1 Configuring your PC
The Gateway’s Ethernet is configured with DHCP by default. This means that the IP
address of your PC is automatically assigned by the EVDO Gateway. If for some reason,
the PC cannot get an IP address and cannot make connection to Internet, use the
following steps to check the TCP/IP setting of your “Local Area Connection”.
Right click “My Network Places”of computer desktop.

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Left click “Properties”.

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It will pop up a “Network Connections”window.
Right click “Local Area Connection”.

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Left click “Properties”.
It will pop up a “Local Area Connection Properties”window.

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Double click ”Internet Protocol(TCP/IP)”.
It will pop up a “Internet Protocol (TCP/IP) Properties ”window.
Check “Obtain an IP address automatically”and “Obtain DNS server address automatically”.

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Click OK to exit Properties.
If asked to restart the PC, click “YES”.
7 Web Manager User Interface
The Web Manager User Interface is a web-based tool that you can use to set up the
Gateway if you don’t want to use the default setting of Web page. You can also use it to
manage advanced functions of the Gateway. From the User Interface, you can perform
the following tasks:
View the Gateway’s current settings and status.
Configure the EVDO network mode, amend the Dialer number, PPP username, PPP
password and authentication mode.
Configure the wireless settings such as SSID, security mode, enable or disable
wireless network, hide wireless network to satisfy different requirement.
Configure the Gateway's router function to connect to your Service Provider with the
settings that they provided you.
Change the current network settings such as the Internal IP address, the IP address
pool, DHCP settings, and more.
Set the Gateway’s port forwarding.
Enable or disable the Gateway’s firewall, enable DMZ function to let you set a single
computer on your network outside of the router.
Set up security features such as client restrictions, MAC address filtering.
Enable the Firewall and DMZ feature for a single computer on your network

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Change the Gateway’s internal password.
Configure Dynamic DNS function.
View the Gateway’s current 3G information, connected DHCP clients and WLAN
clients.
Reset the Gateway’s default settings.
Update the Gateway’s firmware.
7.1 Access Network Setup
Follow below steps to configure your Gateway’s Ethernet connection.
1. Connect the PC to your Gateway using the CAT-5 Ethernet cable. UseANY one of the
Ethernet ports on your Gateway.
2. Power on the device, waiting for about 90 seconds until the device finishes
initializing.
3. Open your Web browser and enter 192.168.0.1 in the address bar.
4. A new webpage will appear.
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