ATEN CE790 User manual

Digital KVM Extender
CE790
User Manual
www.aten.com

CE790 User Manual
ii
FCC Information
This is an FCC Class A product. In a domestic environment this product may
cause radio interference in which case the user may be required to take
adequate measures.
This equipment has been tested and found to comply with the limits for a Class
A digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference when
the equipment is operated in a commercial environment. This equipment
generates, uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference in which case the user
will be required to correct the interference at his own expense.
RoHS
This product is RoHS compliant.
SJ/T 11364-2006
The following contains information that relates to China.

CE790 User Manual
iii
User Information
Online Registration
Be sure to register your product at our online support center:
Telephone Support
User Notice
All information, documentation, and specifications contained in this manual are
subject to change without prior notification by the manufacturer. The manufacturer
makes no representations or warranties, either expressed or implied, with respect to
the contents hereof and specifically disclaims any warranties as to merchantability
or fitness for any particular purpose. Any of the manufacturer's software described
in this manual is sold or licensed as is. Should the programs prove defective
following their purchase, the buyer (and not the manufacturer, its distributor, or its
dealer), assumes the entire cost of all necessary servicing, repair and any incidental
or consequential damages resulting from any defect in the software.
The manufacturer of this system is not responsible for any radio and/or TV
interference caused by unauthorized modifications to this device. It is the
responsibility of the user to correct such interference.
The manufacturer is not responsible for any damage incurred in the operation of
this system if the correct operational voltage setting was not selected prior to
operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS CORRECT
BEFORE USE.
This ATEN product is specifically designed and manufactured for the operation
and management of computer mainframe and communications equipment used in
network management centers. As such, it may not be completely appropriate for
those environments and sites where special standards for performance and high
reliability are required – such as military equipment, traffic management, nuclear
facilities, security systems, communications equipment, medical facilities, etc.
International http://support.aten.com
North America http://www.aten-usa.com/product_registration
International 886-2-8692-6959
China 86-10-5255-0110
Japan 81-3-5323-7178
Korea 82-2-467-6789
North America 1-888-999-ATEN ext 4988
United Kingdom 44-8-4481-58923

CE790 User Manual
iv
Package Contents
The CE790 Digital KVM Extender package consists of:
1 CE790T Digital KVM Extender (Transmitter)
1 CE790R Digital KVM Extender (Receiver)
1 USB KVM Cable (CE790T)
2 Power Adapters
2 Rack Mount Kits
2 Grounding Wires
1 User Manual*
1 Quick Start Guide
Check to make sure that all the components are present and that nothing got
damaged in shipping. If you encounter a problem, contact your dealer.
Read this manual thoroughly and follow the installation and operation
procedures carefully to prevent any damage to the unit, and/or any of the
devices connected to it.
*Features may have been added to the CE790 since this manual was printed.
Please visit our website to download the most up-to-date version.
© Copyright 2009–2011 ATEN® International Co., Ltd.
Manual Part No. PAPE-0310-ATXG
F/W Version: v.2.1.204
Manual Date: 2011-01-14
ATEN and the ATEN logo are registered trademarks of ATEN International Co., Ltd. All rights reserved.
All other brand names and trademarks are the registered property of their respective owners.

CE790 User Manual
v
Contents
FCC Information ii
RoHS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
SJ/T 11364-2006. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
Online Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
User Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
Package Contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
About this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .viii
Product Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .viii
1. Introduction
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Consoles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Computers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Video Resolutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
CE790T (Transmitter) Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
CE790R (Receiver) Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
CE790T / CE790R Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Side View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
2. Hardware Setup
Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Grounding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Setting Up a Point-to-Point Installation . . . . . . . . . . . . . . . . . . . . . . . . 13
Point-to-Point Installation Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . 14
CE790T / CE790R Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
CE790T Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Setting Up a Networked Installation . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Networked Installation Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
CE790T / CE790R Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
3. OSD Operation
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
LED Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Invoking the OSD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
OSD Main Screens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

CE790 User Manual
vi
CE790T . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
CE790R. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
OSD Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
OSD Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Video Quality (CE790T only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Speaker. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Mic. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Destination (CE790T only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Source (CE790R only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Return . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Default IP Addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
OSD Function Summary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
CE790T . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
CE790R. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
4. The Firmware Upgrade Utility
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Starting the Upgrade. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Upgrade Succeeded . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Appendix
Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Technical Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
International . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
North America . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
About SPHD Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Limited Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

CE790 User Manual
vii
About this Manual
This User Manual is provided to help you get the most from your system. It
covers all aspects of installation, configuration and operation. An overview of
the information found in the manual is provided below.
Chapter 1, Introduction, introduces you to the CE790 system. Its purpose,
features and benefits are presented, and its front and back panel components
are described.
Chapter 2, Hardware Setup, describes the steps that are necessary to
quickly and safely set up your installation.
Chapter 3, OSD Operation, explains the fundamental concepts involved in
operating the CE790 system, and provides a complete description of the
CE790T and CE790R’s On Screen Displays (OSDs) and how to work with
them.
Chapter 4, The Firmware Upgrade Utility, explains how to use this
utility to upgrade the CE790’s firmware with the latest available versions.
An Appendix, provides specifications and other technical information
regarding the CE790.

CE790 User Manual
viii
Conventions
This manual uses the following conventions:
Product Information
For information about all ATEN products and how they can help you connect
without limits, visit ATEN on the Web or contact an ATEN Authorized
Reseller. Visit ATEN on the Web for a list of locations and telephone numbers:
Monospaced Indicates text that you should key in.
[ ] Indicates keys you should press. For example, [Enter] means to
press the Enter key. If keys need to be chorded, they appear
together in the same bracket with a plus sign between them:
[Ctrl+Alt].
1. Numbered lists represent procedures with sequential steps.
♦Bullet lists provide information, but do not involve sequential steps.
→Indicates selecting the option (on a menu or dialog box, for
example), that comes next. For example, Start →Run means to
open the Start menu, and then select Run.
Indicates critical information.
International http://www.aten.com
North America http://www.aten-usa.com

1
Chapter 1
Introduction
Overview
The ATEN ProXime CE790 is an IP based KVM Extender with automatic
cable detection (Auto MDIX) and RS-232 serial functionality that allows
access to a computer system from a remote USB console (USB keyboard,
monitor, and USB mouse) anywhere on the intranet.
The CE790 system consists of a transmitter (CE790T) that connects to the
computer system and a receiver (CE790R) that is located on the user’s desk.
Because it allows access to the computer system from the remote console via a
standard TCP/IP network, the CE790 is perfect for use in any type of
installation where you need to place the console where it is conveniently
accessible, but you want the system equipment to reside in a safe location –
away from the dust and dirt of the factory floor, or the harsh environmental
influence of a construction site, for example.
The CE790 is also useful for control and security purposes, where you can have
the system unit in a secure area at the same time that you put the console in the
most convenient location for user access. This is ideal for managing highly
confidential data systems.
The CE790 improves on previous designs by: 1) the addition of an intuitive On
Screen Display (OSD) on both the transmitter and receiver units for easy setup
and operation; 2) working over a standard TCP/IP LAN network via
inexpensive Cat 5e cable that allows point-to-point, point-to-multipoint, and
multipoint-to-multipoint administration without the need for an additional
KVM switch; 3) the addition of an RS-232 port, on both the transmitter and
receiver Units to connect to a serial terminal for configuration and serial
devices such as touchscreens and barcode scanners; 4) the addition of a
dedicated KVM port section on the Local Unit so you can simply and easily
include a KVM switch in your installation; and 5) featuring a custom ASIC to
ensure the utmost in reliability and compatibility.
With an OSD, RS-232 support, and Auto MDIX, the CE790 is the most cost-
effective and convenient way to get a full workstation experience from
anywhere on the intranet.

CE790 User Manual
2
Features
Remotely access computers on your KVM installation via the intranet
Dual console operation – control your system from both the transmitter
and receiver USB keyboard, monitor, and mouse consoles
OSD (On Screen Display) on both the transmitter and receiver units
Supports GUI operation1
USB Keyboard and USB Mouse Ports
RS-232 serial ports2– allows you to connect to a serial terminal for
configuration, and serial devices such as touchscreens and barcode
scanners
Audio enabled (stereo speakers and microphone)
USB overcurrent detection and prevention
High resolution video – up to 1920 x 1080
Supports widescreen formats
Ultra-high quality video mode
Hot pluggable
Rack mountable
Firmware upgradable – via web browser
Auto MDIX – automatically detects cable type
Note: 1. The CE790 AP and GUI operation instructions can be downloaded
from the ATEN website (www.aten.com).
2. RS-232 serial ports support Tx/Rx/CTS/RTS signals only.