ATEN KE6900 User manual

DVI KVM Over IP Extender
KE6900 / KE6940 / Matrix Manager
User Manual
www.aten.com

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EMC Information
FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE
STATEMENT: This equipment has been tested and found to comply with the
limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment.
This equipment generates, uses, and can radiate radio frequency energy and, if
not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this equipment in
a residential area is likely to cause harmful interference in which case the user
will be required to correct the interference at his own expense.
The device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions: (1) this device may not cause harmful interfer-
ence, and (2) this device must accept any interference received, including
interference that may cause undesired operation.
FCC Caution: Any changes or modifications not expressly approved by the
party responsible for compliance could void the user's authority to operate this
equipment.
CE Warning: This is a class A product. In a domestic environment this prod-
uct may cause radio interference in which case the user may be required to
take adequate measures.
Suggestion: Shielded twisted pair (STP) cables must be used with the unit to
ensure compliance with FCC & CE standards.
KCC Statement
유선 제품용 / A 급기기 ( 업무용 방송 통신 기기 )
이기기는 업무용 (A 급) 전자파적합기기로서 판매자 또는 사용자는 이
점을 주의하시기 바라며 , 가정 외의 지역에서 사용하는 것을 목적으로
합니다 .

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RoHS
This product is RoHS compliant.
SJ/T 11364-2006
The following contains information that relates to China.

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User Information
Online Registration
Be sure to register your product at our online support center:
Telephone Support
For telephone support, call this number:
User Notice
All information, documentation, and specifications contained in this manual
are subject to change without prior notification by the manufacturer. The
manufacturer makes no representations or warranties, either expressed or
implied, with respect to the contents hereof and specifically disclaims any
warranties as to merchantability or fitness for any particular purpose. Any of
the manufacturer's software described in this manual is sold or licensed as is.
Should the programs prove defective following their purchase, the buyer (and
not the manufacturer, its distributor, or its dealer), assumes the entire cost of all
necessary servicing, repair and any incidental or consequential damages
resulting from any defect in the software.
The manufacturer of this system is not responsible for any radio and/or TV
interference caused by unauthorized modifications to this device. It is the
responsibility of the user to correct such interference.
The manufacturer is not responsible for any damage incurred in the operation
of this system if the correct operational voltage setting was not selected prior
to operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS
CORRECT BEFORE USE.
International http://eservice.aten.com
International 886-2-8692-6959
China 86-10-5255-0110
Japan 81-3-5615-5811
Korea 82-2-467-6789
North America 1-888-999-ATEN ext 4988
United Kingdom 44-8-4481-58923

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Package Contents
Basic Package
The basic KE6900 / KE6940 package consists of:
1 KE6900T / KE6940T DVI KVM Over IP Extender
1 KE6900R / KE6940R DVI KVM Over IP Extender
2 Power Adapters
1 USB KVM Cable
1 DVI-D Cable 2m (KE6940 only)
1 Mounting Kits
1 User Instructions*
Check to make sure that all of the components are present and in good order.
If anything is missing, or was damaged in shipping, contact your dealer.
Read this manual thoroughly and follow the installation and operation
procedures carefully to prevent any damage to the KE6900 / KE6940 or to any
other devices on the installation.
*Features may have been added to the KE6900 / KE6940 since this manual
was published. Please visit our website to download the most up-to-date
version.
Copyright © 2015 ATEN® International Co., Ltd.
Manual Date: 2015-11-06
Altusen and the Altusen logo are registered trademarks of ATEN International Co., Ltd. All rights reserved. All
other brand names and trademarks are the registered property of their respective owners.

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Contents
EMC Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
SJ/T 11364-2006 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
User Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iv
Online Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iv
Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iv
User Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iv
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
Basic Package . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
About This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xi
Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xiii
Product Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xiii
Chapter 1.
Introduction
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Console. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Computers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Cables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Operating Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
KE6900T (Transmitter) Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
KE6900T (Transmitter) Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
KE6900R (Receiver) Front View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
KE6900R (Receiver) Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
KE6940T (Transmitter) Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
KE6940T (Transmitter) Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
KE6940R (Receiver) Front View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
KE6940R (Receiver) Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Chapter 2.
Hardware Setup
Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Wall Mounting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Setting Up a Point-to-Point Installation . . . . . . . . . . . . . . . . . . . . . . . . 16
Point-to-Point Installation 1 of 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Point-to-Point Installation 2 of 2 . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Setting Up a LAN Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Network Installation Diagram 1 of 2 . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Network Installation Diagram 2 of 2 . . . . . . . . . . . . . . . . . . . . . . . 22
Network Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Exit OSD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

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Default IP Addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
KE6900 I/O Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Chapter 3.
OSD Operation
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
LED Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Invoking the OSD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Microphone Hotkey . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Touch Screen Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
OSD Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
User Station Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Transmitter Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
User Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Connecting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
Connections Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
List Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Array Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Profile / Video Wall Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
Chapter 4.
Matrix Manager Installation
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Download . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Matrix Manager Install. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
Chapter 5.
Browser Operation
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
Logging In . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
The Matrix Manager Main Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
Web Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
Tree View Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
The Tab Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
Chapter 6.
Dashboard
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
Active Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
Active Sessions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59

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Online User Stations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Online Transmitters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Latest Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Schedule. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Chapter 7.
Device Management
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
User Stations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Adding a User Station. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Configuring a User Station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Deleting a User Station. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
User Station Video Group. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Hardware Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Adding a User Station Video Group . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Transmitters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Adding a Transmitter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Configuring a Transmitter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Deleting a Transmitter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Channel Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Channels. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Adding a Channel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Channel Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Adding a Channel Group. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Adding a Profile. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Video Wall. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Video Wall Example . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Adding a Video Wall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Chapter 8.
User Management
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Adding Users. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Modifying User Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Deleting User Accounts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Creating Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Modifying Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Deleting Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Users and Groups. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Assigning Users to a Group From the User’s Notebook. . . . . . . . . . 107
Removing Users From a Group From the User’s Notebook. . . . . . . 108
Assigning Users to a Group From the Group’s Notebook. . . . . . . . . 109
Removing Users From a Group From the Group’s Notebook. . . . . . 110

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Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111
Assigning Device Permissions From the User’s Notebook . . . . . . . .111
Assigning Device Permissions From the Groups’ Notebook. . . . . . .113
Profiles/Video Walls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114
Assigning Profile/Video Wall Permissions From the User’s Notebook . .
114
Chapter 9.
System
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116
Global Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117
ANMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120
Event Destination. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120
Authentication & Authorization. . . . . . . . . . . . . . . . . . . . . . . . . . .122
Redundancy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .125
Chapter 10.
Logs
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129
System Log. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130
Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132
Chapter 11.
Maintenance
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .133
Backup / Restore. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .134
Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135
Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135
Firmware Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .136
Firmware Upgrade Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .137
Certificates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .138
Private Certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .138
Certificate Signing Request . . . . . . . . . . . . . . . . . . . . . . . . . . . . .139
Preferences. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .141
Chapter 12.
Firmware Upgrade Utility
Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .143
Starting the Upgrade. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .144
Upgrade Succeeded . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .146
Firmware Upgrade Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .147
Chapter 13.
RS-232 Commands
Serial Control Protocol Commands. . . . . . . . . . . . . . . . . . . . . . . . . . . . .149
Configuring the Serial Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .149
Device/Profile Commands. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .149

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Verification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Switch Port Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Mute Command. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Profile Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
EDID Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Reset Command. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
RS-232 Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
OSD Command. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
List Command. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Read Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
Set Command. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Appendix
Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Technical Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
International . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
North America. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
IP Installer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
Trusted Certificates. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184
Self-Signed Private Certificates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
Examples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
Importing the Files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
Limited Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186

KE6900 / KE6940 User Manual
xi
About This Manual
This User Manual is provided to help you get the most from your KE6900 /
KE6940 system. It covers all aspects of installation, configuration and
operation. An overview of the information found in the manual is provided
below.
Chapter 1, Introduction, introduces you to the KE6900 / KE6940 System.
Its purpose, features and benefits are presented, and its front and back panel
components are described.
Chapter 2, Hardware Setup, provides step-by-step instructions for setting
up your installation, and explains some basic operation procedures.
Chapter 3, OSD Operation, explainsthefundamentalconceptsinvolvedin
operating the KE6900 / KE6940 system, and provides a complete description
of the On Screen Displays (OSDs) and how to work with them.
Chapter 4, Matrix Manager Installation, explains the administrative
procedures that are required to download and install the Matrix Manager
software.
Chapter 5, Browser Operation, explains how to log in to the Matrix
Manager with a web browser, and describes the features, functions, and how to
work with the browser's interface.
Chapter 6, Dashboard, explains how to use the Matrix Manager’s
Dashboard tab to view connection, session, and device events.
Chapter 7, Device Management, explains how to add, configure, and
organize the Transmitter and Receiver devices that will be managed over the
network,as well as howto create ChannelsandProfilesformatrixconnections.
Chapter 8, User Management, describes how to add, modify and delete
user accounts; create user groups and assign users to them; specify access
rights for users and groups; and specify user authentication.
Chapter 9, System, explains the Matrix Manager’s global settings, and
ANMS settings for LDAP/AD, RADIUS, and TACACS+ authentication and
authorization.
Chapter 10, Logs, explains how to access, filter, and search the various logs
that are kept by the Matrix Manager.
Chapter 11, Maintenance, explains how to use the Matrix Manager's
Maintenance tab to backup, restore, upgrade firmware, install certificates, and
set user preferences.

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xii
Chapter 12, Firmware Upgrade Utility, explains how to download and
use the Firmware Upgrade Utility to install new firmware on the devices.
Chapter 13, RS-232 Commands, provides a complete list of the serial
control protocol commands used when utilizing the RS-232 Serial Port so that
an extra source device can be utilized in the installation.
An Appendix, at the end of the manual provides technical and
troubleshooting information.

KE6900 / KE6940 User Manual
xiii
Conventions
This manual uses the following conventions:
Product Information
For information about all ALTUSEN products and how they can help you
connect without limits, visit ALTUSEN on the Web or contact an ALTUSEN
Authorized Reseller. Visit ALTUSEN on the Web for a list of locations and
telephone numbers:
Monospaced Indicates text that you should key in.
[ ] Indicates keys you should press. For example, [Enter] means
to press the Enter key. If keys need to be chorded, they appear
together in the same bracket with a plus sign between them:
[Ctrl+Alt].
1. Numbered lists represent procedures with sequential steps.
♦Bullet lists provide information, but do not involve sequential
steps.
→Indicates selecting the option (on a menu or dialog box, for
example), that comes next. For example, Start →Run means
to open the Start menu, and then select Run.
Indicates critical information.
International http://www.aten.com
North America http://www.aten-usa.com

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This Page Intentionally Left Blank

1
Chapter 1
Introduction
Overview
The KE6900 / KE6940 DVI KVM Over IP Extender is an IP based matrix
extender that allows access to a computer system from a remote USB KVM
console anywhere over a LAN. The KE6900 series is a single view extender
that supports one DVI display at each end. The KE6940 series is a dual view
extender that supports two DVI displays at each end, allowing the video output
to display across two monitors.
The KE6900 / KE6940 consists of a transmitter that connects to the computer
and a receiver that provides console access from a separate location. The
computer is accessed from the remote console via a standard TCP/IP network
or direct Ethernet cable connection. This is perfect for any installation where
you need to place the console where it is convenient, but you want the
computer to reside in a secure location - away from the keyboard, mouse and
display.
As a matrix extender it can connect one or more: computers-to-consoles in
several ways: one-to-one (Extender mode), one-to-many (Splitter mode),
many-to-one (Switch mode), or many-to-many (Matrix mode).
The KE6900 / KE6940 has a local On Screen Display (OSD) on the receiver to
configure both units - for easy setup and operation. Using the transmitter and
receiver over a standard TCP/IP network (optional) via Cat 5e cable allows
point-to-point, point-to-multipoint, and multipoint-to-multipoint
administration without needing a KVM switch. Both the transmitter and
receiver have RS-232 ports to connect to a serial terminal for configuration or
serial devices such as touchscreens and barcode scanners.
The Matrix Manager® software provides advanced features for username and
password authentication, auto-detection of devices on the same LAN segment,
management of devices, and setup of Splitter, Switch, and Matrix modes. New
security features also provide extra protection with remote login security, a
username and password can be required when the receiver connects to the
transmitter.
With the OSD, network access, RS-232 port, software administration, and
Auto MDIX, the KE6900 / KE6940 is the most cost-effective and convenient
way to get a full digital extension from anywhere on the LAN.

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2
Features
Remote KVM console access of computers over LAN or Ethernet cable
connection
Dual console operation – control your system from both the Transmitter
and Receiver by USB keyboard, monitor, and mouse
RS-232 serial ports1 – allows you to connect to a serial terminal for
configuration, and serial devices such as touchscreens and barcode
scanners
Superior video quality – up to 1920 x 1200 @ 60 Hz; 24-bit color depth
Supports standard VGA resolutions from 640 x 480 to 1920 x 1200 at
60Hz
OSD (On Screen Display) on the Receiver configures both units
Supports AP GUI operation
Supports Web GUI2 administration
Remote login security
DVI digital and analog monitor support
Built-in ESD protection and surge protection
Supports stereo speakers and microphone
Auto-MDIX - automatically detects cable type
Supports widescreen formats
Supports High-Quality Video streaming
Virtual Media Support
Hot pluggable
Rack Mountable
Upgradeable firmware
Note: 1. RS-232 serial ports support Tx/Rx/CTS/RTS/DTR/DSR signals only.
2. The Matrix Manager web GUI can be updated from the CCKM page
on the ATEN website (www.aten.com).
3. The Matrix Manager Lite web GUI can be downloaded by registering
your product on the ATEN eService website (http://
eservice.aten.com).

Chapter 1. Introduction
3
Requirements
Console
(KE6900) One DVI compatible monitors capable of the highest possible
resolution
(KE6940) Two DVI compatible monitors capable of the highest possible
resolution
A USB mouse
A USB keyboard
Microphone and speakers
Computers
The following equipment must be installed on each computer that is to be
connected to the system:
(KE6900) One DVI port
(KE6940) Two DVI ports
USB Type A port
Audio ports
Cables
For optimal signal integrity and to simplify the setup, we strongly
recommend that you only use the high quality custom USB KVM Cable
that is provided with this package.
Software
The minimum hardware and software requirements for the computer running
the Matrix Manager software are:
Processor: Intel or AMD processor 1 GHz or above
RAM: 2GB or above
HDD: 16GB or above
Web browser
Java Runtime Environment (JRE) 6 with update 11 or higher

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4
Operating Systems
Supported operating systems are shown in the table, below:
OS Version
Windows 2000 and higher
Linux RedHat 6.0 and higher
SuSE 8.2 and higher
Mandriva (Mandrake) 9.0 and higher
UNIX AIX 4.3 and higher
FreeBSD 3.51 and higher
Sun Solaris 8 and higher
Novell Netware 5.0 and higher
Mac OS 9 and higher

Chapter 1. Introduction
5
Components
KE6900T (Transmitter) Front View
No. Component Description
1 KVM Ports The USB KVM cable supplied with the package that
links the Transmitter to the computer plugs into these
ports.
2 RS-232 Port This RS-232 serial port is for connecting to the
computer for serial control.
3 Remote / Local LED Lights Green to indicate which side of the installation
(Local or Remote) currently has KVM control of the
computer.
4 LAN / Power LED The unit has two LEDs to indicate Status and Power.
5 Audio Ports These mini stereo ports are for the speakers (green)
and microphone (pink).
3
2
5
4
1

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6
KE6900T (Transmitter) Rear View
No. Component Description
1 Power Jack The cable from the DC Power adapter connects here.
2 Function Switch Use this slide switch to set the unit’s mode to:
Configure: The device is ready to configure.
Local: Only the local Transmitter has KVM control
of the computer. The Receivers KVM access to the
computer is locked.
Auto: Shared KVM control of the computer, one at a
time, with the Transmitter and Receiver consoles.
3 Reset This switch must be pushed with a thin object, such as
the end of a paper clip.
Press and release to reboot the device.
Power off, hold reset then power on the device
while pressing reset to recover from a firmware
upgrade failure.
Press and hold it in for more then three seconds
resets the unit back to its factory default
settings.
4 RS-232 Port This RS-232 serial port is for connecting to a serial
terminal.
5 Audio Ports These mini stereo ports are for the speakers (green)
and microphone (pink).
6 Console Ports The unit’s USB keyboard and USB mouse plug into
these ports.
7 LAN Port The cable that connects the unit to the LAN plugs in
here.
8 DVI-I Output The cable from the local DVI monitor plugs in here.
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2
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