AtVideo IPVDD1TW User manual

V
P DOME
NETWORK CAMERA
Please read this manual thorou
g
hl
y
before use
,
and kee
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it hand
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for future reference.
INSTRUCTION MANUAL

WARNING
TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS
PROCUCT TO RAIN OR MOISTURE. DO NOT INSERTANY METALLIC OBJECT
THROUGH THE VENTILATION GRILLS OR OTHER OPENNINGS ON THE EQUIPMENT.
CAUTION
The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to
alert the user to the presence of uninsulated "dangerous voltage" within the product’s
enclosure that may be of sufficient magnitude to constitute a risk of electric shock.
The exclamation point within an equilateral triangle is intended to alert the user to the
presence of important operating and maintenance (servicing) instructions in the literature
accompanying the appliance.
2

3
FCC COMPLIANCE STATEMENT
INFORMATION TO THE USER:THIS EQUIPMENT HAS BEEN TESTED AND FOUND
TO COMPLY WITH THE LIMITS FOR ACLASS ADIGITAL DEVICE, PURSUANT TO PART 15 OF
THE FCC RULES. THESE LIMITS ARE DESIGNED TO PROVIDE REASONABLE PROTECTION
AGAINST HARMFUL INTERFERENCE WHEN THE EQUIPMENT IS OPERATED IN A
COMMERCIAL ENVIRONMENT. THIS EQUIPMENT GENERATES, USES, AND CAN RADIATE
RADIO FREQUENCY ENERGY AND IF NOT INSTALLED AND USED IN ACCORDANCE WITH
THE INSTRUCTION MANUAL, MAY CAUSE HARMFUL INTERFERENCE TO RADIO
COMMUNICATIONS.
OPERATION OF THIS EQUIPMENT IN A RESIDENTIAL AREA IS LIKELY TO CAUSE HARMFUL
INTERFERENCE IN WHICH CASE THE USER WILL BE REQUIRED TO CORRECT THE
INTERFERENCE AT HIS OWN EXPENSE.
INFORMATION TO THE USER:THIS EQUIPMENT HAS BEEN TESTED AND FOUND
TO COMPLY WITH THE LIMITS FOR ACLASS ADIGITAL DEVICE, PURSUANT TO PART 15 OF
THE FCC RULES. THESE LIMITS ARE DESIGNED TO PROVIDE REASONABLE PROTECTION
AGAINST HARMFUL INTERFERENCE WHEN THE EQUIPMENT IS OPERATED IN A
COMMERCIAL ENVIRONMENT. THIS EQUIPMENT GENERATES, USES, AND CAN RADIATE
RADIO FREQUENCY ENERGY AND IF NOT INSTALLED AND USED IN ACCORDANCE WITH
THE INSTRUCTION MANUAL, MAY CAUSE HARMFUL INTERFERENCE TO RADIO
COMMUNICATIONS.
OPERATION OF THIS EQUIPMENT IN A RESIDENTIAL AREA IS LIKELY TO CAUSE HARMFUL
INTERFERENCE IN WHICH CASE THE USER WILL BE REQUIRED TO CORRECT THE
INTERFERENCE AT HIS OWN EXPENSE.
CAUTION:CHANGES OR MODIFICATIONS NOT EXPRESSLY APPROVED BY THE PARTY
RESPONSIBLE FOR COMPLIANCE COULD VOID THE USER'S AUTHORITY TO OPERATE
THE EQUIPMENT.
THIS CLASS A DIGITALAPPARATUS COMPLIES WITH CANADIAN ICES-003.
CET APPAREIL NUMERIQUE DE LA CLASSE A SET CONFORME A LA NORME NMB-003 DU
CANADA.
CE COMPLIANCE STATEMENT
WARNING:This is a Class A product. In a domestic environment this product may cause radio
interference in which case the user may be required to take adequate measures.

IMPORTANT SAFETY INSTRUCTIONS
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with dry cloth.
7. Do not block any ventilation openings. Install in accordance with the manufacturer’s
instructions.
8. Do not install near any heat sources such as radiators, heat registers, stoves, or
other apparatus (including amplifiers) that produce heat.
9. Do not defeat the safety purpose of the polarized or grounding-type plug. A
polarized plug has two blades with one wider than the other. A grounding type plug
has two blades and a third grounding prong. The wide blade or the third prong are
provided for your safety. If the provided plug does not fit into your outlet, consult an
electrician for replacement of the obsolete outlet.
10. Protect the power cord from being walked on or pinched particularly at plugs,
convenience receptacles, and the point where they exit from the apparatus.
11. Only use attachments/accessories specified by the manufacturer.
12. Use only with the cart, stand, tripod, bracket, or table
specified by the manufacturer, or sold with the apparatus.
When a cart is used, use caution when moving the
cart/apparatus combination to avoid injury from tip-over.
13.Unplug this apparatus during lightning storms or when
unused for long periods of time.
14. Refer all servicing to qualified service personnel. Servicing is
required when the apparatus has been damaged in any way,
such as power-supply cord or plug is damaged, liquid has been moisture, does not
operate normally, or has been dropped.
15. CAUTION – THESE SERVICING INSTRUCTIONS ARE FOR USE BY
QUALIFIED SERVICE PERSONNEL ONLY. TO REDUCE THE RISK OF
ELECTRIC SHOCK DO NOT PERFORM ANY SERVICING OTHER THAN
THAT CONTAINED IN THE OPERATING INSTRUCTIONS UNLESS YOU
QRE QUALIFIED TO DO SO.
16. Use satisfy clause 2.5 of IEC60950-1/UL60950-1 or Certified/Listed
Class 2 power source only.
17. ITE is to be connected only to PoE networks without routing to the outside
plant.
4

5
Table of Contents
1. Product Description…………………………………………………………………………………………………6
2. Installation……………………………………………………..........................…………..……………….8
3. Operation…………………………………………………………………………………………………………….13
3.1 Access from a browser …………………………………………………………………………………..13
3.2 Access from the internet ………………………………………………………………………………..14
3.3 Setting the admin password over a secure connection…………………………….…….…14
3.4 Live View Page ………………………………………………………………………………………………15
3.5 Camera Setup (Analog)……………………………………………………………………………….….17
3.5.1 Settings…………………………………………………………………………………………………..17
3.5.2 Lens Adjustment (Optical Vari-focal Lens)…………………………………………………..23
3.6 Network Camera Setup………………………………………………………………………………...24
3.6.1 Basic Configuration…………………………………………………………………….…………...25
3.6.1.1 Users…………………………………………………………………………………….………...25
3.6.1.2 Network……………………………………………………………………………….…………...26
3.6.1.3 Video & Image..……………………………………………….……………………………...27
3.6.1.4 Audio..…..……………………………………………………….…………………………….....30
3.6.1.5 Date & Time..……………………………………………………………………….………...31
3.6.2 Video & Image..……………..……………………………………………………………………....32
3.6.3 Audio..……………………………….………………………………………………………………....35
3.6.4 Event………………………………………………………………………………………………………36
3.6.4.1 Event-In…………………………………………………………………………………………….36
3.6.4.2 Event-Out………………………………………………………………………………………….41
3.6.4.3 Event Map…………………………………………………………………………………………48
3.6.5 System……………………………………………………………………………………….………...49
3.6.5.1 Information………………………………………………………….…………………………...49
3.6.5.2 Security..…………………………………………………………….…………………………...50
3.6.5.3 Date & Time..…………………………………………………………………….…………...53
3.6.5.4 Network..……………………………………………………………………….……………....54
3.6.5.5 Language..……………….…………………………………….……………………………....63
3.6.5.6 Maintenance..……………..………………………………….…..........................…....64
3.6.5.7 Support............……………………………………….........................….…………....65
3.7 About……………..………………………..…………………………………………………….…………....66
3.8 camera Menu Control.……….……..…………………………………………………….…………....66
3.9 Help…………………………………………….……………………………………………………………....67
3.10 Resetting to the factory default settings……………….……………………………………....68
4. Appendix ……………………………………………………………..……………………………………….……69
4.1. Troubleshooting.…………………………..……………………………………………………….……69
4.2. Preventive Maintenance..………………………..........................….…………………….……70
4.3. Product Specification…..………………………………………………………………..….….....……71

1. Product Description
This manual applies to the IPVDD1TW network camera.
The Network Camera supports the network service for a sensor image with progressive
scan, which can be monitored on a real-time screen regardless of distances and locations.
By using its dedicated program, many users are able to have an access to the Network
Camera at once or a single user can monitor various network cameras at the same time. It
also enables users to play, store and retrieve a monitoring image by using a PC. All the
settings and real-time monitoring screens are also provided through an access to the web.
The Network Camera is a one-port video camera including two-way audio, fully featured for
security surveillance and remote monitoring needs. It is based on the DSP compression chip,
and can digitize one analog video source and make it available on the network as real-time,
full frame rate Motion JPEG and H.264 (or MPEG-4) video streams.
The Network Camera is equipped with RS-485 port for connecting third party PTZ systems.
The alarm input and alarm output can be used to connect various third party devices, such
as, door sensors and alarm bells.
Components
The system comes with the following components:
Network Camera Installation CD Installation Guide Template Sheet Accessory Kit
Note: Check your package to make sure that you received the complete system, including
all components shown above.
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Key Features
• Brilliant video quality
The Network Camera offers the highly efficient H.264 video compression, which drastically
reduces bandwidth and storage requirements without compromising image quality. Motion
JPEG is also supported for increased flexibility.
• Dual streams
The Network Camera can deliver dual video streams simultaneously at full frame rate in all
resolutions up to D1 (720x480 in NTSC, 720x576 in PAL) using Motion JPEG and H.264 (or
MPEG-4). This means that several video streams can be configured with different
compression formats, resolutions and frame rates for different needs.
• Image setting adjustment
The Network Camera also enables users to adjust image settings such as contrast,
brightness and saturation to improve images before encoding takes place.
• Intelligent video capabilities
The Network Camera includes intelligent capabilities such as enhanced video motion
detection. The network camera’s external inputs and outputs can be connected to devices
such as sensors and relays, enabling the system to react to alarms and activate lights or
open/close doors.
• Power over Ethernet
Support for Power over Ethernet (IEEE802.3af) enables the unit, as well as the analog
camera that is connected to it, to receive power through the same cable as for data
transmission. This makes for easy installation since no power outlet is needed.
• Audio support
The Network Camera also supports two-way audio.
• Improved Security
The Network Camera logs all user access, and lists currently connected users. Also, its full
frame rate video can be provided over HTTPS.
• Camera
-. Superior image quality (560 TV Lines).
-. 0.3 Lux (Color) @ F1.2 Sensitivity.
-. C/CS, backfocus cam for easy adjustment.
-. Auto electronic shutter [1/60(1/50) ~ 1/100,000] and manual electronic shutter modes.
-. Full control via the OSD menu key on the side of the camera.
-. Auto and manual white balance modes.
-. BLC (Back Light Compensation)
-. Day&Night (Auto / Color / B/W)
-. AGC (Auto Gain Control)
-. Incredible noise reduction for picture quality & file size.
-. Sens-up (x2 ~ x128)
-. Privacy Zone 8 points.
-. MIRROR
-. VIDEO OUT(BNC)

2. Installation
For the operation of the Network Camera, it is necessary to connect a network cable for
data transmission, power connection from supplied power adapter and connect a general
analog camera. Depending on operation methods, it is possible to connect an alarm cable
or audio cable additionally. For its fixation on different locations, please consult with an
installer.
Overview
• Top View
NO Name Description
1 Lens Allows wide area to be monitored
2 Extension Cable 26pin camera extension cable
• Extension Cable
8

NO Wire Color Description
1 Red: AC24V/DC12V
White: AC24V/GND Main Power, 2pin terminal, DC12V/AC24V, max. 6.5W
2 Green: AC24V/DC12V
Black: AC24V/GND
Heater Power, 2pin terminal, max. 10Watt @ DC12V,
max. 20Watt @ AC24V
3
Pink: Alarm In
Yellowish Green: GND
Yellow: AD Key
Brown: GND
Light Blue: Alarm Out
Gray: GND
Alarm Input, AD Key Input, Alarm Output:
6pin terminal.
4 Black Ethernet, RJ-45 port compatible with 10/100Mbps having PoE
functionality. Modular Jack
5 Black Video Composite Output, BNC Jack
6 Gray Audio line output, Stereo Jack
7 Black Audio line input, Stereo Jack
Caution: Never aim the camera directly into the sun.
Base Installation
1. Make mounting holes and cable hole in the place (ceiling) to which this dome camera
is installed using the supplied template sheet.
Warning: The total mass of the main unit is approx 1.3kg. Check whether the ceiling
to which the Dome Camera is installed is strong enough to hold the unit mass. If not,
the Dome Camera could fall, causing injury.
2. Attach the safety wire for securing the dome camera to ceiling or structure not to fall.
9
3. Extract each wire through the cable hole, connect BNC cable and communication lines.

4
. Unlock torx screws (4x) the dome cover and fix the dome case firmly with supplied
mounting screws (4x), plastic anchors (4x), O-Rings (4x).
5. Adjust desired focus and scene by turning and moving the hemisphere by hand.
6. Lock the housing cover with torx screws (4x).
• Cable through the electrical box with the dome base
The housing can also be mounted on a 4s or 2s electrical box.
• Using the conduit knockout punched with the dome base
Remove the conduit knockout punched for the cable entry.
10

Optional Heater Kit Installation
1. Place the heater element is slot “A”. Please ensure that the cables are facing upwards
and the heater is pointing towards the Dome.
2. Place the PCB in slot “B”. Please ensure that the PCB is facing inside of the Dome with
the connection blocks at the top.
3. Place the plug in the Socket “C” (J3) which is found on the controller board.
Heater Power:
Power Supply 24VAC 12DCV
Power Consumption 20Watt 10Watt
Heater On at 41°F (5°C)
Heater Off at 59°F (15°C)
• Power
Use Certified/Listed Class 2 power source only.
(PoE connectivity cannot be used with optional heater).
Network Connection
The Network Camera supports the operation through the network. Therefore, it is
necessary to connect a standard RJ-45 cable to it. Generally a cross-over cable is used for
directly connection to PC, while a direct cable is used for connection to a hub.
IP Assignment
When the network camera is first connected to the network it has no IP address. So, it is
necessary to allocate an IP address to the device with the “Smart Manager” utility on the
CD.
11

1. Connect network camera / device to the network and power up.
2. Start SmartManager utility (Start>All Programs>SmartManager>SmartManager), the
main window will be displayed, after a short while any cameras connected to the
network will be displayed in the list.
3. Select the camera on the list and click right button of the mouse. You can see the pop-
up menu below.
4. Select Assign IP. You cam see a Assign IP window.
Enter the required IP address.
Note: For more information, refer to the SmartManger User’s Manual.
12

3. Operation
The Network Camera can be used with Windows operating system and browsers. The
recommended browsers are Internet Explorer, Safari, Firefox and Google Chrome with
Windows.
Notes: To view streaming video in Microsoft Internet Explorer, set your browser to allow
ActiveX controls.
3.1 Access from a browser
1. Start a browser (Internet Explorer).
2. Enter the IP address or host name of the network camera in the Location/Address
field of your browser.
3. You can see a starting page. Click Live View or Setup to enter web page.
4. The network camera’s Live View page appears in your browser.
13

3.2. Access from the internet
Access from the internet Once connected, the Network Camera is accessible on your local
network (LAN). To access the network camera from the Internet you must configure your
broadband router to allow incoming data traffic to the network camera. To do this, enable
the NAT-traversal feature, which will attempt to automatically configure the router to allow
access to the network camera. This is enabled from Setup > System > Network > NAT.
For more information, please see “3.6.5.4 System>Network>NAT” of User’s Manual.
3.3 Setting the admin password over a secure connection
T
o
g
ain access to the product, the password for
t
he default administrator user must be set. This
is done in the “Admin Password” dialog, which is
displayed when the network camera is accessed
f
or the setup at the first time. Enter your admin
name and password, set by the administrator.
Note: The default administrator username and
password is “admin”. If the password is lost, the
Network Camera must be reset to the factory
default settin
g
s. See “3.9 Resetting to the factory
default settin
g
s
”
.
To prevent network eavesdropping when setting the admin password, this can be done via
an encrypted HTTPS connection, which requires an HTTPS certificate (see note below).
To set the password via a standard HTTP connection, enter it directly in the first dialog
shown below. To set the password via an encrypted HTTPS connection, see “3.6.5.4
System>Security>HTTPS” of User’s Manual.
Note: HTTPS (Hypertext Transfer Protocol over SSL) is a protocol used to encrypt the
traffic between web browsers and servers. The HTTPS certificate controls the encrypted
exchange of information. The default administrator user cannot be deleted.
14

3.4 Live View Page
T
he live view pa
g
e comes in ei
g
ht screen
modes: 704x480(576), 704x240(288),
352x240(288), 176x120(144), 640x480,
320x240, and 160x120. Users are
allowed to select the most suitable one
out of those modes. Please, ad
j
ust the
mode in accordance with your PC
specifications and monitorin
g
purposes.
• General controls
The video drop-down list allows you to select a customized or pre-
programmed video stream on the live view page. Stream profiles are configured under
Setup > Basic Configuration > Video & Image. For more information, please see “3.6.1.3
Basic Configuration > Video & Image” of User’s Manual.
The resolution drop-down list allows you to select the most suitable
one out of video resolutions to be displayed on live view page.
The protocol drop-down list allows you to select which combination of
protocols and methods to use depends on your viewing requirements, and on the
properties of your network.
• Control toolbar
The live viewer toolbar is available in the web browser page only. It displays the following
buttons:
The Stop button stops the video stream being played. Pressing the key again toggles the
start and stop. The Start button connects to the network camera or start playing a
video stream.
The Pause button pause the video stream being played.
The Snapshot button takes a snapshot of the current image. The location where the
image is saved can be specified.
The digital zoom activates a zoom-in or zoom-out function for video image on the live
screen.
The Full Screen button causes the video image to fill the entire screen area. No other
windows will be visible. Press the 'Esc' button on the computer keyboard to cancel full
screen view.
The Manual Trigger button activates a pop-up window to manually start or stop the
event.
15
The Camera Menu button activates a pop-up window for camera menu control.

Use this scale to control the volume of the speakers.
Use this scale to control the volume of the microphone.
Use this scale to control the volume of the speakers and microphones.
• Camera Menu controls
If the Network Camera has been appropriately configured, the Live View page displays the
controls available for the OSD menu.
Please see “3.8 Camera Menu Control for more information.
• Video and Audio Streams
The network camera provides several images and video stream formats. Your requirements
and the properties of your network will determine the type you use.
The Live View page in the network camera provides access to H.264, MPEG-4 and Motion JPEG
video streams, and to the list of available video streams. Other applications and clients can also
access these video streams/images directly, without going via the Live View page.
16

3.5 Camera Setup (Analog)
3.5.1 Settings
Settings can be made using the 5 buttons located on the back of the camera.
▶Structure of menu setup
17

▶LENS (Selection)
This function is used to adjust the brightness of the screen.
1. When the SETUP menu is displayed on the screen, please position the arrow to point
to LENS by using the UP and DOWN buttons.
2. Please select the type of the lens you wish to use by pressing the LEFT or RIGHT
button.
Note: The brightness of the screen can be adjusted in DC mode.
The brightness can be adjusted within the range of 0 ~ 100.
The optimum level of brightness for the user can be achieved by adjustment.
▶EXPOSURE
The EXPOSURE menu is used to set the automatic light control method for this camera.
-. SHUTTER:
Select the shutter mode. (1/60(50), FLK~1/100,000 sec, x2~x256)
Can be changed while in shutter mode.
-. BRIGHTNESS:
Adjust BRIGHTNESS level (0~100).
Can be changed while in manual lens mode.
-. AGC:
Auto gain control (OFF/LOW/MIDDLE/HIGH)
-. SENSE-UP:
Use under very light condition for full color surveillance.
Select maximum Low-Shutter value. (x2 ~ x256)
-. BLC:
Sharpness subjects with backlight. (OFF/BLC/HBLC)
-. D-WDR:
Digital wide dynamic range. (OFF/INDOOR/OUTDOOR)
18

[BLC MODE]
▶WHITE BAL
The Screen color can be adjusted by using the WHITE BALANCE function.
-. AWB:
Wide range auto white balance mode.
-. AWC => SET:
Please press the ENTER button while the camera is directed at a piece of while paper to
obtain the optimum state under current illumination. If the environment including the
light source is changed, you have to adjust the wide balance gain.
-. MANUAL:
Manual mode. User can change R and B gain manually.
-. INDOOR:
Set the color temperature to 3200K
-. OUTDOOR:
Set the color temperature to 6300K
-. ATW:
Set the color temperature to 2500K to 9500K
[WHITE BAL MANUAL MODE]
19

▶DAY NIGHT
The DAT/NIGHT menu is used to configure the day and night related setting for this camera.
This camera can turn the IR(Infrared) filter on or off.
-. Mode: AUTO/EXT/BW/COLOR
[DAY/NIGHT AUTO MODE]
[DAY/NIGHT B/W MODE]
▶3DNR(Digital Noise Reduction)
You can configure the DNR(Digital Noise Reduction) related settings. If you press the Setup
switch when ON is selected in 3DNR, the corresponding screen appears.
20
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