audeeo AOREFR User manual

ITEM: AOREFR
QUICK START + INSTRUCTION GUIDE

Welcome to audeeo
Thank you for choosing this product. We are striving
for excellence in both aesthetics and acoustics.
But we could not do this without you.
Let's take sound to new heights together.

REFRESH LX
TRUE WIRELESS EARPHONE
WITH CHARGING CASE

1 Welcome
1.1 What's In The Box
2 Your Refresh Wireless Earphones
2.1 Getting To Know Your Earphones
2.2 Item Features
3 Quick Start Guide
3.1 Charging & Powering ON
3.2 Bluetooth Pairing
3.3 Bluetooth Pairing - Method 1
3.4 Bluetooth Pairing - Method 2
3.5 Single Earphone Mode
4 Button Functions
5 All Features & Contents
6 Specifications
7 Troubleshooting & Customer Support
8 Care & Maintenance
9 Warranty & Legal

1Welcome
1.1 What's In The Box
GUIDE BOOKLET EARPHONES
QUICKSTART + INSTRUCTION GUIDE
TYPE-C CABLE
CHARGING CASE STATION

TOUCH BUTTON
Simply touch to pause / play /
call / hang up / reject
CHARGING CONTACTS
Small round metal pieces
located on both the LEFT &
RIGHT earphones & in the
Charging Case Station in the
designated earphones
notches.
2Your Refresh Wireless Earphones
2.1 Getting To Know Your Earphones
A
B
A
B
B
ITEM: AOREFR

MULTI-FUNCTION BUTTON
-Power on & o
-Pause & play music
-Answer & hand up calls
-Reject calls
-Previous & next track
-Increase & decrease volume
- Use of smartphone assistant:
• Google Assistant™ • Siri®
EARPHONES STATUS LIGHT
Indicates if the earphones are on/o,
pairing, or charging. The light will be RED
when charging in the Charging Case
Station
TYPE-C CHARGING PORT
This is the area to plug-in and charge your
Charging Case Station. If the earphones
are in the Charging Case Station they will
charge first.
CHARGING CASE STATUS LIGHT
This light will flash RED when charging
and the RED light will remain on when full
charged.
2
2.2 Item Features
Your Refresh Wireless Earphones
A
A
B
B
C
C
D
D
ITEM: AOREFR

3Quick Start Guide
3.1 Charging & Powering ON
Connect the Type-C cable (only use the provided cable) to a
computer USB port or a USB wall charger. Plug the other end of
the Type-C cable into the Type-C charging port (D) located on the
back of the Charging Case Station. While charging the LED
indicator light (C) will flash RED. When the battery is fully charged,
the RED LED on the Charging Case Station will remain on.
Open the top of the Charging Case Station and place your
earphones in their initialed/designated areas. Once properly in
place the LED lights (B) on the earphones will illuminate RED and
the LED indicator light (C) on the Charging Case Station will
illuminate BLUE. When the earphones are fully charged the LED
lights will automatically turn o.
1
2
1 1 2
ITEM: AOREFR

3
Quick Start Guide
3.2 Turning ON/OFF - 2 Options
NOTE: please refer to the diagram on 2.2
The first option is when your earphones are turned o, touch and
hold the Multi-Function button (A) for 3 seconds to turn ON your
earphones. If your earphones are already ON, touch and hold the
Multi-Function button (A) for 5 seconds to turn OFF your
earphones.
The second option is when you remove your earphones from the
Charging Case Station they will turn ON automatically. When you
put them back in the charging station and close the lid they will turn
OFF automatically and begin to charge if needed.
1
2
3S
ITEM: AOREFR

BLUETOOTH
audeeo Refresh
3
Quick Start Guide
3.3 Bluetooth Pairing - Method 1
Ensure the earphones are turned o, then touch and hold the
Multi-Function button (A) for 3 seconds to turn the earphones ON.
The earphones will enter Bluetooth pairing mode automatically and
emit a tone as the LED indicator light (B) will flash GREEN and
RED. Make sure your device has Bluetooth turned ON.
Ensure Bluetooth is enabled on your smartphone or music device.
Your device will start searching for wireless devices. The earphones
will appear as “audeeo Refresh” in the list of available Bluetooth
devices.
Select “audeeo Refresh” the LED lights will stop on the earphones
and will say "Connected" to indicate that is has been successfully
paired with your device.
BLUETOOTH
audeeo Refresh
1
2
3
1 2 3
3S
ITEM: AOREFR

BLUETOOTH
audeeo Refresh
3
Quick Start Guide
3.4 Bluetooth Pairing - Method 2
Pick up both earphones from the Charging Case Station your
earphones will automatically enter pairing mode. They will
automatically pair to one another and the LEFT earphone will flash
GREEN & RED steadily. Your earphones are now waiting to be
paired to a device.
Ensure Bluetooth is enabled on your smartphone, tablet, computer,
or music device. The earphones will appear as “audeeo Refresh” in
the list of available Bluetooth devices.
Select “audeeo Refresh” and connect.
BLUETOOTH
audeeo Refresh
1 2 3
1
2
3
ITEM: AOREFR

BLUETOOTH
audeeo Refresh
BLUETOOTH
audeeo Refresh
3
Quick Start Guide
3.5 Single Earphone Mode
Remove either the RIGHT or LEFT earphone from the Charging
Case Station or only turning one of the earphone ON.
Turn ON by touching and holding the Multi-Function button (A) until
you hear the prompt. After a few seconds the earphones will go into
pairing mode (flashing GREEN & RED).
Open your Bluetooth setting on your device and pair again if
needed. The earphones will appear as “audeeo Refresh” in the list of
available Bluetooth devices. Select “audeeo Refresh” and connect.
NOTE: Last track function and Volume up&down function will not work in single
earphone mode.
1 2 3
1
1
2
3
4
Button Functions
ANSWER & HANG UP CALLS
When there is an incoming call, touch the Multi-Function Button (A)
ITEM: AOREFR

on the RIGHT or LEFT earphone once to answer the call, touch the
Multi-Function Button (A) once again to hang up the call.
REJECT CALLS
When there is an incoming call, touch and hold the Multi-Function
button (A) on the RIGHT or LEFT earphone for 2-3 seconds to reject
the call.
PAUSE & PLAY MUSIC
When playing music, touch the Multi-Function button (A) on the
LEFT or RIGHT earphone once to pause music, touch the button
once again to play music.
NEXT & LAST TRACK
When playing music, double touch the Multi-Function button(A) on
the RIGHT earphone to skip to the next track, double touch the
Multi-Function button(A) on the LEFT earphone to skip to the
previous track.
VOLUME UP & DOWN
When playing music, triple touch the Multi-Function button(A) on the
RIGHT earphone to increase the volume, triple touch the Multi-Func-
tion button(A) on the LEFT earphone to decrease the volume.
VOICE ASSISTANT
Hold the Multi Function Button(A) on either the LEFT or RIGHT
earphone for 1-2 seconds until you hear the “beep” prompt to
activate Voice Assistant (Google Assistant™or Siri®) on your
smartphone.
2
3
4
5
6
ITEM: AOREFR

18
hrs
5All Features & Contents
CONTENTS:
• REFRESH WIRELESS
EARPHONES
• TYPE-C CHARGING CABLE
• USER MANUAL
• SUPPORT CARD
MULTI DEVICE:
Will work with any
Bluetooth®device
• Mobile phones
• Computers
• Tablets
EXTENDED TIME:
longer listening sessions
with fast USB Type-C
charging
BUILT-IN MIC:
hands-free talking with
volume control
RECHARGEABLE:
lithium ion battery with
extended listening time
VOICE ASSISTANT
ACTIVATED & READY
uses your smartphone’s
Google Assistant™• Siri®
BETTER AUDIO:
enhanced acoustics
treble & bass
TOUCH TECH:
simply touch to pause
play / call / hang up
ITEM: AOREFR

6Specifications
SPECIFICATIONS:
NOTE: working time depends on volume levels
- lower volume will prolong your estimated battery life.
- higher volume will decrease your estimated battery life.
BLUETOOTH VERSION 5.0
FREQUENCY RESPONSE 2.4GHz - 2.48GHz
DRIVER UNIT 7mm
OPERATION RANGE 10m
EARPHONES BATTERIES 35mAh Lithium Ion Each
CHARGING CASE STATION 300mAh Lithium Ion
PLAY TIME Up to 2 hours
CHARGING CASE STATION Up to 18 hours
SUPPLY POWER FOR EARPHONES
EARPHONE CHARGING TIME About 1 hour
CHARGING CASE STATION About 1.5 hours
CHARGE TIME
ITEM: AOREFR

Troubleshooting & Customer Support
TROUBLESHOOTING:
NO POWER
MUSIC IS NOT PLAYING
OVER BLUETOOTH
BLUETOOTH DEVICE
WILL NOT RECONNECT
WITH THE EARPHONES
THE BUTTONS ON THE
TRUE WIRELESS
EARPHONES ARE NOT
WORKING
BLUETOOTH DEVICE
WILL NOT RECONNECT
WITH THE EARPHONES
• Recharge your earphones using the
included Charging Case Station and
Type-C cable.
• Make sure your Bluetooth device has
A2DP profile. Check if both devices are
paired and connected over Bluetooth.
Restart the earphones to reconnect your
Bluetooth device.
• Navigate to your Bluetooth settings
menu on your Bluetooh device, tap
"audeeo Refresh" and select "Forget".
Now follow the steps to pair your device
again.
• Turn your Refresh Wireless Earphones
OFF, reconnect after a few seconds.
• Make sure that the Bluetooth function
is activated on your Bluetooth device.
• Make sure your earphones are charged.
• Make sure you are within 10m of your
Bluetooth device.
7
ITEM: AOREFR

Troubleshooting & Customer Support
TROUBLESHOOTING:
7
ONE EARPHONE IS NOT
CONNECTED TO THE
OTHER ONE
EARPHONES ARE NOT
CHARGING
• Power o both earphones by touching
the Multi-Function button for 5 seconds.
• Then power both on by holding in the
same button Multi-function button for
2-3 seconds. The earphones will connect
automatically.
• Make sure the earphones are properly
placed in the Charging Case Station.
• Make sure the Charging Case Station
battery is fully charged.
• Make sure there is no dirt or debris
covering the charging conductors within
the Charging Case Station or on the
earphones.
ITEM: AOREFR

• DO NOT expose the unit to liquid, moisture, or humidity to avoid
damage to the product’s internal circuitry.
• DO NOT use abrasive cleaning solvents to clean the unit.
• DO NOT expose the unit to extremely high or low temperatures as
this will shorten the life of the electronic device, destroy the battery,
and/or distort certain plastic parts.
• DO NOT dispose of the unit in fire as they may explode or combust.
• DO NOT expose the unit to and/or use sharp objects on the
Headphones as this will cause scratches and damage.
• DO NOT attempt to disassemble the unit. In the event that the unit
does not function properly, return it to the store where it was
purchased.
8
Care & Maintenance
DO NOT DISPOSE OF LITHIUM-ION
BATTERIES WITH GENERAL WASTE.
PLEASE RETURN IT TO A BATTERY
RECYCLING COLLECTION POINT.
Li-ion

9Warranty & Legal
The condition of this warranty and our responsibilities under this warranty are as follows:
Supplier’s warranty is non-transferable. This warranty is limited to the original purchaser only.
• You must be able to prove the date of original purchase of the unit with a dated receipt.
• The warranty is not applicable if the product has been subject to physical abuse, improper
installation, modification or repair by unauthorized third party.
• The responsibility of supplier’s products shall be limited to the repair or replacement of the
product as its sole discretion.
• Specifically exempt from any warranty are limited-life consumable components subject to
normal wear and tear such as batteries, decorates and other accessories.
• A supplier will not take any responsibility if the failure of the unit has resulted from accident,
abuse, misuse, or any unauthorized repair, modification or disassemble.
• Modification and repair of the unit should be done by authorized and qualified service
personnel, Center or returned to the manufacturer.
• This warranty give you specific legal rights, and you may also have other rights which vary
under local laws.
The Bluetooth®word mark and logos are registered trademarks owned by
Bluetooth SIG, Inc. and any use of such marks by iHip Europe Ltd is under license.
Other trademarks and trade names are those of their respective owners.
This appliance should not be put into the domestic garbage at the end of its useful
life, but must be disposed of at a central point for recycling of electric and electronic
domestic appliances.
This symbol on appliance, instruction manual and packaging puts your attention to
this important issue. The materials used in this appliance can be recycled. By
recycling used domestic appliances you contribute an important push to the
protection of our environment. Ask your local authorities for information regarding
the point of recollection.
Siri®is a trademark of Apple Inc., registered in the U.S. and other countries. Google
Assistant is a trademark of Google Inc.

Manufactured & Distributed by:
iHip Europe Ltd., Chartwell House,
292-294 Hale Lane, London, UK, HA8 8NP
audeeo™ is a registered trademark of iHip Europe Ltd.
MADE IN CHINA
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