Auerswald COMfortel M-510 Setup guide

V03 10/2020
COMfortel M-510
DECT Handset
Advanced Information

2COMfortel M-510 - Advanced Information V03 10/2020
Contents
Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Safety precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Illustration in the user guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Getting to know your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Making calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Network services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Local handset directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
LDAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Call lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Network mailbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Sound profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Alarm clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Protection against unwanted calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Resource Directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Additional functions using the PC interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Setting the handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Service (Customer Care) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

COMfortel M-510 - Advanced Information V03 10/2020 3
Safety precautions
Read the safety precautions and the user guide before use.
The device cannot be used in the event of a power failure. In case of a power failure it is also not
possible to make emergency calls.
Emergency numbers cannot be dialled if the keypad/display lock is activated!
The handset must not be operated if the battery cover is open.
Do not use the devices in environments with a potential explosion hazard (e.g. paint shops).
The base and charger are not splashproof. For this reason do not install them in a damp environ-
ment such as bathrooms or shower rooms.
Use only the power adapter indicated on the device.
Whilst charging, the power socket must be easily accessible.
Use only the cable supplied for LAN connection and connect it to the intended ports only.
Remove faulty devices from use or have them repaired by our Service team, as these could inter-
fere with other wireless services.
Do not use the device if the display is cracked or broken. Broken glass or plastic can cause injury
to hands and face. Send the device to our Service department to be repaired.
Keep small cells and batteries, which can be swallowed, out of the reach of children.
Swallowing a battery can lead to burns, perforation of soft tissue and death. Severe burns can
occur within 2 hours of swallowing.
In the case of a swallowed cell or battery, seek medical care immediately.
Using your telephone may affect nearby medical equipment. Be aware of the technical conditions
in your particular environment, e.g. doctor's surgery. If you use a medical device (e.g. a pace-
maker), please contact the device manufacturer. They will be able to advise you regarding the
susceptibility of the device to external sources of high frequency energy.

4COMfortel M-510 - Advanced Information V03 10/2020
Illustration in the user guide
Warnings, which if not heeded, can result in injury to persons or damage to devices.
Important information regarding function and appropriate handling or functions
that could generate costs.
Prerequisite for being able to carry out the following action.
Additional helpful information.

Switching the handset on/off
COMfortel M-510 - Advanced Information V03 10/2020 5
Getting to know your telephone
Switching the handset on/off
Locking/unlocking the keypad
The keypad lock prevents any accidental use of the telephone. If the handset is locked with a PIN
(p. 50), you need this to unlock.
Keypad lock activated: the following symbol appears
Keys
Switch on: ¤When the handset is switched off, press and hold the End call key
Switch off: ¤When the telephone is in idle status, press and hold the End call key
Switch on: ¤Press and hold
Switch off: ¤Press and hold . . . use to enter the handset PIN (if other than
0000)
If a call is indicated on the handset, the keypad automatically unlocks and you can
accept the call. It then locks again when the call is finished.
It is not possible to call emergency numbers either when keypad lock is activated.
Talk key Handsfree key
End call key to Number / letter keys
/ Control key rim / centre Message key
Recall key Star key
Hash key Profile key
OK,Back,Select, Change, Save, . . . Display keys

Procedures
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Procedures
Example: Switching Auto answer on/off
Control key
In the description below, the side of the control key (up, down, right, left) that you have to press
in the different operating situations is marked in black, e.g. for "press right on the control
key" or for "press the centre of the control key".
In idle status
In submenus, selection and entry fields
During a conversation
¤. . . use to select Settings OK Telephony OK Auto Answer
Change ( =on)
Step Follow this procedure
¤When in idle status press the centre of the control key.
The main menu opens.
¤
¤OK
Navigate to the icon using the control key .
Select OK to confirm. The submenu Settings opens.
¤Telephony
¤OK
Select the Telephony entry using the control key .
Select OK to confirm. The submenu Telephony opens.
¤Auto Answer The function to switch Auto answer on/off appears as the first menu
item.
¤Change Select Change to activate or deactivate.
Function is activated /deactivated .
The control key enables you to navigate the menus and input fields, and also to
call up certain functions depending on the situation.
Open the directory Press and hold
Open the list of available online directories
(if available and configured)
Press briefly
Open the main menu or
Open the list of available online directories
(if available and configured)
Confirm a function
Open the directory
Mute the microphone
Adjust the loudspeaker volume for receiver and handsfree mode

Volume keys
COMfortel M-510 - Advanced Information V03 10/2020 7
Volume keys
Display keys
The display keys perform a range of functions depending on the operating situation.
Display key icons p. 11
Menu guidance
The functions of your telephone are displayed in a menu that consists of several levels. Menu
overview p. 9
Selecting/confirming functions
Main menu
In idle status: Press the centre of the control key . . . use
the control key to select a submenu OK
The main menu functions are shown in the display as icons. The
icon for the selected function is highlighted in colour and the
name of the associated function appears in the display header.
/ Press these keys on the right-hand side of the handset to set the volume for the
receiver/headset, ringtone, handsfree mode, alarm clock and appointments
depending on the situation.
The display keys have a function preset by default in idle status.
Changing the assignment p. 48
Confirm selection using OK or press the middle of the control key .
One menu level back using Back
Change to idle status Press and hold
Switch function on/off using Change on / off
Activate/deactivate option using Select activated / not activated
The main menu functions are partially base-specific.
The main menu may look different on your handset.
The example shows the menu of a handset from a
COMfortel WS-500S/COMfortel WS-500M .
Current display key
functions
Display keys
Back Save
Example
Settings
Back OK

Message lists
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Submenus
The functions in the submenus are displayed as lists.
To access a function: . . . use the control key to select a
function OK
Return to the previous menu level:
¤Press the display key Back
or
¤Briefly press the End call key
Message lists
Notifications about missed calls, messages on the network mailbox and missed alarms are saved
in the messages list.
As soon as a new message arrives, an advisory tone will sound. The
Message key also flashes (if activated p. 9). Icons for
message types and the number of new messages are shown on
the idle display.
Notification for the following message types is available:
on the network mailbox ( p. 29)
in the missed calls list ( p. 28)
in the missed alarms list ( p. 32)
Display messages:
¤Press the Message key . . . Message lists that contain
messages are displayed, Mailbox: is always displayed
An entry is marked in bold: new messages are available. The
number of new messages is shown in brackets.
An entry is not marked in bold: no new messages. The number
of old messages is shown in brackets.
¤. . . use to select a list OK . . . the calls or messages are
listed
Network mailbox: The network mailbox number is dialled
(p. 29).
If no key is pressed, the display automatically
changes into the idle display.
The icon for the network mailbox is always displayed, provided the number is saved in
the telephone. The other lists are only displayed if they contain messages.
Settings
Date/Time
Audio Settings
Display & Keypad
Language
Registration
Back OK
Example
07:15
INT 1 14 Oct
02 10 08
Calls Calendar
Example
Messages & Calls
Missed Calls: (5)
Mailbox: (1)
Missed Alarms: (2)
Back OK
Example

Menu overview
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Activating/deactivating Message key flashing
Receipt of new messages is displayed by a flashing Message key on the handset. This type of
alert can be activated/deactivated for each message type.
This setting is entered on the base for each registered handset.
Menu overview
Open the main menu: when handset is in idle status press
The messages list also contains an entry for each of the handset's answer machines, if
available on the base.
Select Services
Next Call Anonym. p. 17
Call Divert p. 19
Call Waiting p. 18
Do Not Disturb
Ringback Off p. 19
Info Centre
Not available
Additional Features
One Touch Call p. 14
Resource Directory Screensavers p. 42
Caller Pictures
Sounds
Capacity
Bluetooth Activation p. 36
Search for Headset p. 37
Search Data Device p. 37
Known Devices p. 37
Own Device p. 38
Settings
Back OK
Settings
Back OK

Menu overview
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Call Lists p. 28
All calls
Outgoing calls
Accepted calls
Missed calls
Messaging
Not available
Answer Machine
Play Messages p. 29
Organizer
Calendar p. 31
Timer
Alarm Clock p. 33
Missed Alarms p. 32
Contacts
Directory p. 22
Online Directory p. 25
Settings
Date/Time p. 41
Audio Settings Handset Volume p. 44
Acoustic Profiles Earpiece Profiles p. 44
Handsfree Profiles p. 44
Advisory Tones p. 46
Silent Alert p. 46
Ringtones (Handset) Volume p. 45
Melodies p. 45
Time Control p. 34
Anon. Calls Silent p. 34
Silent Charging p. 34
Display & Keypad Screensaver p. 42
Large Font p. 42

Display icons
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Display icons
The following icons are displayed depending on the settings and the operating status of your
telephone.
Icons in the status bar
Display key icons
Colour Schemes p. 42
Display Backlight p. 43
Key Illumination p. 43
Auto Keypadlock p. 43
Language p. 41
Registration Register Handset p. 49
Select Base p. 49
Telephony Auto Answer p. 43
Area Codes p. 46
System Handset Reset p. 50
Handset PIN p. 50
Handset Update
Icon Meaning
Signal strength
1% -100%
Red: no connection to the
base station
Profile Silent activated (ringtone
switched off)
"Beep" ringtone activated
Keypad lock activated
Battery charge status:
White: between 11% and 100%
charged
Red: less than 11% charged
Flashes red: battery almost empty
(approx. 5 minutes of talktime left)
Battery is charging
(current charge status):
0% - 100%
Icon Meaning
Icon Meaning
Last number redial
Delete text
Open the directory
Copy number to the directory
Icon Meaning

Display icons
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Display icons to indicate . . .
Other display icons
Icon Meaning
External call
Internal call
Establishing a connection
(outgoing call)
Connection established
No connection established/
connection terminated
Reminder for appointment
Reminder for anniversary
Alarm call
Icon Meaning
Icon Meaning
Alarm clock is activated, display with
alarm time
Action complete (green)
Action failed (red)
Information
(Security) prompt
Please wait ...
Icon Meaning

Making calls
COMfortel M-510 - Advanced Information V03 10/2020 13
Making calls
Making calls
¤. . . use to enter a number Briefly press the Talk key
or
¤Press and hold the Talk key . . . use to enter a number . . . the number is dialled
approximately 3.5 seconds after the last digit is entered
Further information, user guide of the base station
Dialling from the directory
¤. . . use to open the handset's local directory
or
¤. . . use to open the company directory (if available)
¤. . . use to select an entry press the Talk key . . . the number is dialled
If multiple numbers are entered:
¤. . . use to select a number press the Talk key . . . the number is dialled
Dialling from the redial list
The redial list contains the 20 numbers last dialled with the handset.
¤Briefly press the Talk key . . . the redial list is opened . . . use to select an entry
Press the Talk key
If a name is displayed:
¤View . . . the number is displayed . . . use to browse numbers if necessary . . . when
the desired number is reached press the Talk key
Managing entries in the redial list
¤Briefly press the Talk key . . . the redial list is opened . . . use to select an entry
Options . . . possible options:
Information for Calling Line Identification: p. 17
When the display backlight is off ( p. 43) the display backlight is activated the first
time that any key is pressed. Digit keys that are pressed appear in the display for pre-
dialling, other keys have no further function.
For fast access (quick dial): Assign a number from the directory to the number or
display keys ( p. 47)
Dialling from an online directory p. 27
Copy an entry to the directory: Copy to Directory OK
Copy the number to the display:

Making calls
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Dialling from the call list
The call lists ( p. 28) contain the most recent accepted, outgoing and missed calls.
¤. . . use to select Call Lists OK . . . use
to select a list OK . . . use to select an entry
Press the Talk key
One touch call
A predefined number is dialled by pressing any key.
Activate one touch call mode:
¤. . . use to select Additional Features OK
One Touch Call OK . . . use to activate Activation
Call to . . . use to enter the number Save . . . the
active one touch mode is shown in the idle display
Make a one touch call: Press any key . . . the saved number is
dialled
Cancel dialling: Press the End call key .
End one touch call: Press and hold the End call key
¤Display number OK . . . use to edit or add numbers if necessary . . .
use to save as a new entry in the directory
Delete the selected entry: Delete entry OK
Delete all entries: Delete all OK
Set automatic redial:
¤Automatic Redial . . . the dialled number is automatically dialled at fixed intervals (at
least every 20 secs). The handsfree key flashes, "open listening" is activated.
The participant answers: Press the Talk key . . . the function is terminated
The participant does not answer: The call is interrupted after around 30 secs. The function
is terminated after pressing any key or after ten unsuccessful attempts.
The call lists can be displayed directly by pressing the
display key Calls if the relevant function has been
assigned to the display key.
The Missed calls list can also be opened by pressing
the Message key .
All calls
Frank
14/02/2019, 15:40
089563795
13/02/2019, 15:32
Susan Black
11/02/2019, 13:20
View Options
Example
07:15
INT 1 22 Feb
OneTouchCall active
0891234567
OFF

Incoming calls
COMfortel M-510 - Advanced Information V03 10/2020 15
Incoming calls
An incoming call is indicated by ringing, by a display on the screen and by the flashing Talk
key .
Accepting a call:
•Press the Talk key
•if Auto Answer is activated ( p. 43): Remove the handset from the charging cradle
•Accept a call on the Bluetooth headset p. 36
Switch off ringtone: Silence . . . the call can be accepted for as long as it is shown on the
display
Reject a call: Press the End call key
Information about the caller
The caller's phone number is displayed. If the caller's number is saved in the directory, the name
is displayed.
Accepting/rejecting call waiting
A call waiting tone indicates a call during an external call. The number or the name of the caller
is displayed if the phone number is transferred.
•Reject a call: Reject
•Accept a call: Accept . . . speak to the new caller. The previous call is placed on hold.
•End the call, resume the on-hold call: Press the End call key .
The caller's number will be transferred ( p. 17).

During a conversation
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During a conversation
Handsfree mode
Activate/deactivate handsfree mode during a call and when establishing a connection:
¤Press the handsfree key
Place the handset in the charging cradle during a call:
¤Press and hold the handsfree key . . . Place the handset in the charging cradle . . .
hold for further 2 seconds
Call transfer
Connecting an external call to a VoIP connection with a second external participant (depending
on the provider).
¤Use the display key Ext. Call to establish an external consultation call . . . use to enter
the number of the second participant . . . the active call is placed on hold . . . the second
participant is called and picks up press the key . . . the call is transferred
Call volume
Applies to the current mode (handsfree, receiver or headset):
¤Press the volume keys / or . . . use / or to set the volume Save
Muting the microphone
When the microphone is switched off, callers will no longer hear you.
Switch the microphone on/off during a call: Press.
Setting the microphone sensitivity
During a call: There are four settings for the microphone sensitivity. With these settings you get
better acoustics in noisy or echoing environments.
¤Press and hold the key . . . set the microphone sensitivity with Save . . . the
change is immediately effective and also applies to subsequent calls.
The key can be assigned on the base to other features.
user guide of the base station
The setting is automatically saved after around 3 seconds, even if Save is not pressed.
If you do not save the setting, it only applies for the current call.

Calling Line Identification
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Network services
Network services fall into two distinct groups:
•Network services that are activated when in idle status for the following call or all subsequent
calls (for example, "calling anonymously"). These are activated/deactivated via the
Select Services menu.
•Network services that are activated during an external call, (for example,"consultation call",
"swapping between two callers", "setting up conference calls"). These are made available
during an external call either as an option or by using a display key (e.g. Ext. Call, Conf.).
You will find a description of the features on your network provider's website or at one of their
store branches.
If you require assistance, please contact your network provider.
Calling Line Identification
During a call, the caller's number is transferred (CLI = Calling Line Identification) and may be
displayed on the recipient's display (CLIP = CLI presentation). If the caller's number is withheld,
it will not be displayed to the recipient. The call is made anonymously (CLIR = CLI Restriction).
Caller display for incoming calls
Calling Line Identification
The caller's phone number is displayed. If the caller's number is saved in the directory, the name
is displayed.
No Calling Line Identification
Instead of name and number, the following is displayed:
•External: No number has been transferred.
•Withheld: Caller has withheld Calling Line Identification.
•Unavailable: Caller has not authorised Calling Line Identification.
Calling Line Identification for outgoing calls
Deactivating Calling Line Identification for the next call
¤. . . use to select Select Services OK Next Call Anonym. OK . . .
use to enter the number Dial . . . the connection is established without Calling Line
Identification
If your telephone is connected to a PBX, network services may also be available from
the PBX. Information is available from your PBX operator, where applicable.
To activate/deactivate the features, a code is sent to the telephone network.
¤After a confirmation tone from the telephone network, press .
It is not possible to reprogram the network services.

Call waiting during an external call
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Transferring the name from the online directory
It is also possible to display the name of the caller as stored in the online directory instead of the
number.
Call waiting during an external call
During an external call, a call waiting tone indicates another
external caller. If the number is being transferred, you will see the
number or the name of the caller on the display.
Reject waiting caller:
¤Options Reject waiting call OK . . . the waiting
caller hears the busy tone
Accept the waiting call:
¤Accept
Once you have accepted the waiting call, you can switch
between the two callers (Call Swap) or speak to both at the same
time (Conference).
Activating/deactivating call waiting
¤. . . use to select Select Services Call Waiting OK . . . then
Call waiting is activated or deactivated for all registered handsets.
The provider of the online directory supports this function.
The "Display caller name" function has been activated via the Web configurator.
The caller has authorised Calling Line Identification and has not withheld the
function.
The telephone is connected to the Internet.
The caller's number is not saved in the handset's local directory.
Switch on/off: ¤Status: . . . use to select On or Off
Activate: ¤Send
Call Waiting
1234567
Accept Options

Ringback
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Ringback
If busy/no answer
If a call recipient is unavailable, you can initiate a ringback.
•If busy: The ringback takes place as soon as the participant in question terminates the
current call.
•If no answer: The ringback takes place as soon as the participant in question has made
another call.
Initiate ringback
¤Options Ringback OK Press the End call key
Cancelling ringback
¤. . . use to select Select Services OK Ringback Off OK . . . You will
receive a confirmation from the telephone network Press the End call key
Call divert
When diverting a call, the call is forwarded to another connection.
¤. . . use to select Select Services OK Call Divert OK
. . . then
You can only activate one ringback at a time. Activating a ringback will automatically
cancel any ringback that is already active.
The ringback can only be received on the handset that activated the ringback.
If the ringback is indicated before you are able to cancel it: Cancel
Switch on/off: Status: . . . use to select On or Off
Enter the number for call divert:
¤To Phone Number . . . use to enter the number
Set the time for call divert:
¤When . . . use to select the time for call divert
All Calls: Calls are diverted immediately
No Answer: Calls are diverted if no one accepts the call within several rings.
When Busy: Calls are diverted if the line is busy.
Activate: Send
Any call that has been diverted is entered in the call lists.
Depending on base: If several connections are available, a call divert can be set up for
every connection.

Calls with three participants
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Calls with three participants
Consultation calls
Make another external call during an external call. The first call is
placed on hold.
¤Ext. Call . . . use to enter the number of the second
participant . . . the active call is placed on hold and the
second participant is called
If the second participant does not answer: End
Ending a consultation call
¤Options End active call OK . . . the connection to
the first caller is reactivated
or
¤Press the End call key . . . a recall to the first participant
is initiated
Call swapping
Switching between two calls. The other call is placed on hold.
¤During an external call, dial the number of a second
participant (consultation call) or accept a waiting caller . . .
the display shows the numbers and/or names of both call
participants, the current participant is marked with .
¤Use the control key to switch back and forth between
participants
Ending a currently active call
¤Options End active call OK . . . the connection to
the other caller is reactivated
or
¤Press the End call key . . . a recall to the first participant is initiated
Conference
Speaking to both participants at the same time.
¤During an external call, dial the number of a second participant (consultation call) or accept
a waiting caller . . . then
Initiate conference call:
¤Conf. . . . all callers can hear one another and hold a conversation with one another
Return to call swapping:
¤End Conf. . . . You will be reconnected to the participant with whom the conference call
was initiated. The second participant is put on hold.
End call with both participants:
¤Press the End call key
Consultation
Call to:
12
On hold:
025167435
End Options
Call Swap
1234567
025167435
08:15
Conference Options