Auerswald COMpact 5000R Setup guide

V13 06/2019
COMpact 5000/R
Advanced Information

Inhaltsverzeichnis
COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019
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Inhaltsverzeichnis
About this Instruction.........................................................................................31
Functions, Uses, Concepts...............................................................................32
Action URL (HTTP Request)......................................................................... 36
Address Books...............................................................................................38
Alarm..............................................................................................................40
Alarm Device..................................................................................................43
Exchange Line Authorisation, Call Deblocker and Call Restrictor................. 44
Information on the Chapter.........................................................................45
Phone Book Authorisation..........................................................................47
Exchange Line Request.................................................................................49
Exchange Line Transfer.................................................................................51
Analogue Connection.....................................................................................53
Call Waiting....................................................................................................54
PBX Time.......................................................................................................55
Do-not-disturb, Call Deblocker and Call Restrictor........................................56
Automatic Reception......................................................................................58
Baby Call........................................................................................................62
Busy-on-Busy.................................................................................................63
DISA (Call Through)...................................................................................... 64
Boss/Secretary Function................................................................................66
CLIP Texts..................................................................................................... 67
DECT Phones................................................................................................68
E-mail............................................................................................................. 70
Remote Configuration and Alternative Connection Options.......................... 72
Configuration Options.................................................................................74
Configuring the PBX Remotely with (Auerswald) Remote Access Server via
the Internet..................................................................................................76

Inhaltsverzeichnis
COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019
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Configuring the PBX Remotely via the Internet (without (Auerswald)
Remote Access Server)..............................................................................78
Configuring ISDN System Phones via the PBX (Internal).......................... 80
Configuring ISDN System Phones Remotely via the External S 0 Port on
the PBX (Externally)...................................................................................82
Firmware Update............................................................................................84
Information and Options............................................................................. 85
Distributing Firmware..................................................................................87
Fixed Mobile Convergence (FMC).................................................................88
Follow-me.......................................................................................................90
Activation........................................................................................................92
Call Charge Information.................................................................................95
Call Allowance Account................................................................................. 96
External Outgoing Call...................................................................................98
Call Data...................................................................................................... 100
Overview of Setting Options.....................................................................101
Contents of the Call Data Record............................................................ 103
Opening the Call Data List.......................................................................104
Groups..........................................................................................................105
GSM Gateway..............................................................................................108
Hardware......................................................................................................110
Shutting Down and Switching Off................................................................111
Hotel Function..............................................................................................112
InterCom Announcement/Hands-Free......................................................... 116
Internal Phone Numbers..............................................................................118
ISDN Connection......................................................................................... 120
Calendar.......................................................................................................122
Ringing Sequence........................................................................................123
Explanations of the Ringing Sequence.................................................... 124

Inhaltsverzeichnis
COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019
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Examples...................................................................................................127
Ringtones..................................................................................................... 134
Backing Up and Recovering Configuration Data.........................................136
Information on the Chapter.......................................................................137
Saving the Configuration for Automatic Upload onto a USB Memory
Stick...........................................................................................................139
Uploading the Configuration Automatically...............................................140
Configuration Switchover.............................................................................142
LAN-TAPI..................................................................................................... 146
Expalanations and Setting Options.......................................................... 147
Installing TAPI driver (TSP)......................................................................149
Checking the Function of the LAN-TAPI.................................................. 151
Loudspeaker Announcement....................................................................... 153
LCR.............................................................................................................. 154
Macro numbers............................................................................................156
MWI..............................................................................................................157
Restart..........................................................................................................158
Emergency Calls..........................................................................................160
Call Parking..................................................................................................164
Online Name Search................................................................................... 165
Multi-path Call Forwarding...........................................................................167
Pick-up and Call Take-over......................................................................... 168
Preliminary Pickup Query and Monitoring................................................... 169
Pick-up of All Calls to Group Members....................................................... 171
Private (Personalised) Exchange Line Access............................................172
Profiles..........................................................................................................173
Project Assignment......................................................................................174
Provisioning for IP Phones.......................................................................... 175
Device Configurability and Characteristics and Setting Options...............176

Inhaltsverzeichnis
COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019
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Provisioning Files......................................................................................180
Creating a New Provisioning File.............................................................182
Relays (Actuators)........................................................................................184
Expalanations and Setting Options.......................................................... 185
Relay Operating Modes............................................................................187
Call Channel Reservation............................................................................191
Phone Number Display (CLIP).................................................................... 192
Number Presentation...................................................................................193
Call Forwarding............................................................................................195
Call Forwarding Types..............................................................................196
Call Forwarding for Subscribers...............................................................198
Call Forwarding for Groups...................................................................... 200
Call Forwarding for External Numbers..................................................... 203
Call Distribution............................................................................................205
Switch Input..................................................................................................207
Service Data.................................................................................................208
Setting Options......................................................................................... 209
Recording the D-Channel Protocol...........................................................210
Protection from Unauthorised Access......................................................... 212
System messages........................................................................................215
Subscribers...................................................................................................217
Announcement before Answering................................................................219
Text Messages (Instant Messaging)............................................................221
Tones............................................................................................................222
Door Functions.............................................................................................225
Transmission of the Display Name..............................................................227
Sub-System Operation.................................................................................228
Setting Options......................................................................................... 229

Inhaltsverzeichnis
COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019
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Transferring a Caller of the Main PBX to Another Subscriber on the Main
PBX from the Sub-System PBX...............................................................233
Transfer and Callback..................................................................................234
Voice mail and fax boxes............................................................................ 236
Setting Options......................................................................................... 237
Management Voice Mail/Fax Function and Memory................................ 238
Messagerie vocale....................................................................................239
Operating and Querying a Voice Mailbox.................................................241
Information, Notes and Method.............................................................242
Using an Internal or External Phone (Remote Access) to Operate and
Query a Voice Mailbox..........................................................................243
Fax Box.....................................................................................................246
Fax Transfer..............................................................................................248
Information.............................................................................................249
Installing Printer Driver COMpact/COMmander Fax on PC...................250
Configuring the Printer Driver COMpact/COMmander Fax................... 251
Sending a fax to a recipient..................................................................253
Send a fax to multiple recipients (Broadcasting file)............................. 255
VoIP..............................................................................................................257
Note...........................................................................................................258
Configuring External Internet Telephony..................................................259
Configuring Internal IP Telephony............................................................261
Configuring Remote Extensions...............................................................263
VoIP/GSM Routing.......................................................................................266
Preferred Exchange Line.............................................................................269
Waiting Field Function................................................................................. 270
Music on Hold and Announcement..............................................................274
Wake-up Functions......................................................................................276
Central Caller List........................................................................................277

Inhaltsverzeichnis
COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019
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Phoning............................................................................................................278
Using Different Phone Types.......................................................................279
Incoming Calls..............................................................................................281
Accepting Incoming Calls......................................................................... 282
Taking over a Call (Pick-up).....................................................................283
Taking over a Call (Call Take-over)......................................................... 284
Accepting Door Call and Opening the Door.............................................286
Accepting an Alarm Call and Confirming the Alarm.................................288
Call Waiting Calls.........................................................................................289
Rejecting a Call Waiting Call....................................................................290
Accepting the Call Waiting Call................................................................291
Disconnecting the Current Call and Accepting the Call Waiting Call........292
Outgoing Calls..............................................................................................293
Initiating an Internal Call...........................................................................294
Initiating an External Call..........................................................................295
Initiating an External Call with Calling Line Identity Restriction................ 296
Initiating Private Exchange Line Access...................................................298
Initiating Private Exchange Line Access without a PIN............................299
Initiating Targeted Exchange Line Access............................................... 300
Force Public Exchange Call for Automatic Exchange Line Request.........301
Initiating Targeted VoIP Access............................................................... 302
Initiating Calls with Project Assignment....................................................304
Calling a Door and Opening the Door......................................................305
Initiating InterCom Announcement/Hands-Free........................................307
Initiating Loudspeaker Announcement..................................................... 308
Unsuccessful Outgoing Calls.......................................................................309
Initiating Internal Callback on Busy..........................................................310
Initiating External Callback on Busy.........................................................312
Deleting Callback on Busy....................................................................... 315

Inhaltsverzeichnis
COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019
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Initiating Reservation of Exchange Line on Busy.....................................316
Initiating Internal Callback on No Response............................................ 317
Initiating External Callback on No Response........................................... 318
Initiating Priority Call for Do-Not-Disturb...................................................320
Query Calls.................................................................................................. 321
Information on the Chapter.......................................................................322
Initiating a Query Call...............................................................................323
Ending a Query Call.................................................................................325
Toggling between Conversations............................................................. 326
Ending One of the Two Calls...................................................................327
Connecting Both Communication Partners...............................................328
Initiating Query Call to Third Subscriber...................................................329
Transferring..................................................................................................332
Transferring with Announcement..............................................................333
Blind Transfer (Transferring without Announcement)...............................335
Placing Communication Partner in Waiting Loop.....................................337
Calling a Third Subscriber and Transferring to an Active Communication
Partner.......................................................................................................339
Parking the Call Internally (Call Parking)..................................................341
Unparking the Call (Call Parking).............................................................342
Conference Calls..........................................................................................343
Initiating Conference Calls........................................................................344
Initiating Toggling between Conversations during a Conference Call.......345
Connecting Both Conference Call Partners..............................................346
Ending Conference Call............................................................................347
Short Reference..............................................................................................348
Information on the Chapter..........................................................................350
Alarm............................................................................................................351
Reservation of Exchange Line on Busy.......................................................355

Inhaltsverzeichnis
COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019
- 9 -
Force Public Exchange Call for Automatic Exchange Line Request............356
Call Waiting..................................................................................................357
Time and Date (of the PBX)........................................................................358
Do-not-Disturb..............................................................................................359
Automatic Reception....................................................................................360
Baby Call/Hotline..........................................................................................361
Call Through.................................................................................................362
Remote Configuration (Releasing)...............................................................363
Remote Configuration (Releasing)...............................................................364
Hook Flash Timing.......................................................................................365
Follow-me.....................................................................................................366
Call Deblocker (Incoming)............................................................................370
Call Allowance Account............................................................................... 371
Outgoing Calls..............................................................................................372
Call Data (Single Call Record).................................................................... 374
Targeted Exchange Line Access.................................................................375
Targeted VoIP Access.................................................................................376
Groups..........................................................................................................377
Hotel Functions............................................................................................380
Identification (IPv4 Address, Subnet Mask, Gateway, DHCP Client)...........381
InterCom Announcement/Handsfree Speaking............................................384
Conference...................................................................................................385
Configuration Switchover.............................................................................387
Loudspeaker Announcement....................................................................... 388
Emergency Call Announcement.................................................................. 389
Call Parking..................................................................................................390
Multi-Path Call Forwarding...........................................................................392
Pick-up and Call Take-over......................................................................... 395
PIN................................................................................................................396

Inhaltsverzeichnis
COMpact 5000/R - Firmware V7.4A - Advanced Information V13 06/2019
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Private (Personalised) Exchange Line Access............................................397
Project Assignment......................................................................................399
Relay............................................................................................................ 400
Query and 3rd Call...................................................................................... 403
Query and Transfer......................................................................................405
Callback on Busy.........................................................................................407
Callback on No Reply..................................................................................408
Call Forwarding for External Numbers........................................................ 409
Call Forwarding for Groups......................................................................... 415
Call Forwarding for Subscribers.................................................................. 420
Call Restrictor (Incoming)............................................................................ 423
Announcement before Answering................................................................424
Door Functions.............................................................................................425
Voice Mailbox...............................................................................................427
Music on Hold and Announcement..............................................................438
Wake-up Functions......................................................................................440
Assistant de configuration...............................................................................443
Basic Knowledge..........................................................................................444
Langue..........................................................................................................445
Configuration réseau....................................................................................446
Configuration Ethernet..............................................................................447
Configuration DNS....................................................................................448
Dealer and operator data.............................................................................449
Accès administrateur................................................................................ 450
Données du système................................................................................452
Configuration du port................................................................................... 454
Basich Settings............................................................................................ 455
Exchange Line Request/Exchange Line Access Number........................ 456
Indicatifs régionaux...................................................................................458