August Connect User manual

' ·
ugust
Getting Started

...
Install
Install and set up
your
August Smart Lock before
configuring August Connect.
1
Plug
In
Plug
your
August Connect
into a
power
outlet
within
15
feet
of
your
door
and
wait
for
the
flashing
green
light.
(If
you
don't
see
the
flash1ng
green
light,
press
and
hold
the
button
for
3
seconds,
then
wait).

Connect
On
the
Lock Settings screen
in
the
August
App,
select
"Connect
to
Wi-Fi" and
follow
the
instructions.
2
..
Use
Operate
your
lock
and
view
its status from
anywhere
you have an
internet connection using
the
August App.

Terms and Conditions
eugust

Limited Warranty Statem
ent
IMPORTANT:
By
using
the
August
Connect
hardware (the "Device") you are agreeing
to
be
bound
by
the
terms
of
this Limited Warranty
set
forth
below
. If you
do
not
agree
to
the
terms
of
this Limited Warranty you
may
return the
Device (in its original,
unused
condition) within
thirty
days
of
the
date
of
purchase (or
the
return
period
provided
by
your
place
of
purchase,
whichever
is longer)
for
a refund in accordance with
our
returns policy as set forth in
Section 3
of
this Limited Warranty.
This Limited Warranty gives you specific legal rights. You may also have
other
legal rights
that
vary
by
state,
province
or
jurisdiction.
The
disclaimers, exclusions, and limitations
of
liability
under
this Limited Warranty will not
apply
to
the
extent
prohibited
by
applicable law. For a full description
of
your
legal rights
you
should refer
to
the
laws applicable in
your
jurisdiction
and
you may wish
to
contact a relevant consumer advisory service.
1.
Duration
and
Coverage.
One
(1)
year Limited Hardware Warranty. Subject
to
the
additional terms and
conditions
set
forth
below
, August
provides
the
following Limited Warranty:
•
Only
to
the
person
or
entity
that
originally purchased
the
Dev
ice from August
or
from
one
of
its
author
ized
resellers
or
distributors; and
• Only
for
Devices purchased
and
delivered
to
the
end
user within
the
United States
or
Canada.
2. Limited Warranty.
August
warrants
the
Device against
defects
in materials
and
workmanship
under
normal
use
for
a
period
of
one
(1)
year
from
the
date
of
purchase ("Warranty Period"). Ifa Device
is
returned
to
August during
the
Warranty Period
as
provided below, and
August
determines
that
the
Device
is
defective, August will
either
repair
or
replace
the
unit
with
either a
new
or a refurbished
August
Connect. If
the
Warranty Period has expired
or
is otherwise
not
applicable
as
per
the
Scope
and
Limitation on Warranty (below).
we
will return
the
Device
to
you.
More
information
about
this
warranty can
be
found
at
www.august.com/support.
3.
Return and Warranty Service Process.
Please revi
ew
the
online
help
resources
at
www.august.com/
support
prior
to
seeking warranty service.
To
obtain
warranty service,
you
must
first obtain a Return Merchandise Authorization (RMA)
number
from a Customer Support
Representative
(CSR)
at
August. Customer Support contact information can
be
found
by
visiting www.august.com/
support
. August may
attempt
to
troubleshoot
a warranty-related
problem
prior
to
issuing a RMA
number
.
Augu
st
may
ask
for
additional information
upon
request. Issued RMA numbers remain valid for
thirty
days from issuance.
Once
an RMA
number
is obtained,
your
Device must
be
shipped
freight
prepaid,
together
with
proof
of
purchase
and all accessories,
either
in its original packaging
or
packaging affording
an
equal de
gree
of
protection
,
to
the
August authorized distribution facility identified
by
the
CSR.
Failure
to
return any
of
the
accessories may result in a
delay
and/
or
result in a
credit
to
August
or
an invoice
for
the
missing accessories.
In
performing warranty service, August mayfurnish replacement
part
s
on
an exchange basis and replaced parts
will
become
the
property
of
August. Replacement parts
provided
by
August shall
be
new
or refurbished and
of
comparable quality, and may
be
a
different
part
that
contains compatible features
and
functions.
You
will r
eimbu
rse
August
for
the
inspection, testing
and
repair
of
returned
equipment
determined
by
August
not
to
be
defective
or
which falls
under
one
of
the warranty exclusions described
below
(as well as
pay
all shipping
and
handling charges).
In all cases, August's
determinatio
n as
to
whether
or
not
the
equipment
is defective and
cove
r
ed
by
warranty will
be
final.
Any
replacement
equipment
will be
warr
a
nted
hereunder
for
a
per
i
od
of
one
(1)
year from shipment. August
reserves the ri
ght
to
change
the
method
by
which
August
may provide warranty service
to
you, and
your
Dev
i
ce
's
eligibility to receive a particular
method
of
service.
080
-00071-02 1

4.
Scope
of
and Limitation
of
Warranty.
The warranty
on
this
Device
is limited
to
the
repair
or
replacement
of
defective
Devices as
described
in
the
Limited
Warranty section
above
. This
warranty
does
not
cover
customer
training
and
education, installation, set
up
or
adjustment. signal
or
reception
problems
.
The
August
Smart Lock is
not
an ANSI
or
BHMA
certified
door
lock
and
must
be
correctly
installed and us
ed
with a
certified
door
lock
that
is
operating
in
good
condition.
You
assume all risk associated with
the
suitability, installation
and
performance
of
the
door
lock
and
other
third party components,
hardware
, software
and
serv
ices
that
you
select.
This
warranty
does
not
cover
damage
(i)
due
to
act
s
of
God
,
other
forces
beyond
our
r
easonable
control, such
as
internet
or
power
outages
, wars, riots, t
error
ism,
labor
disputes, earthquakes, floods
or
other
events
of
"
fo
rce
majeure," accident, misuse, abuse,
neglig
ence. commercial use
or
modification
of
,
or
to
any
part
of
your
Device;
(i
i)
caused
by
any
third
party
product,
serv
i
ce
or
system, use
of
the
Device
for
purposes
other
than
for
which
the
Dev
ice was
designed
or
intend
ed,
or
use in i
mproper
temperature,
humidity
or
other
env
i
ronmenta
l
condit
i
ons
,
or
use
of
the
Device
in violation
of
wr
i
tten
instructions
provided
by
August
(which may
be
provided
at
the
time
of
purchase
or
on
its
website
at
www.august.com/support). This warranty
does
not
cover
defects
due
to
normal
wear
and
tear
or
aging. This
warranty
do
es
not
cover
damage
due
to
improper
repair,
operation
or
maintenance
or
connections
to
improper
voltage
supply
or,
to
the
extent
allowed
by
law,
attempted
repair
by
anyone
other
than a
facility
authorized
by
August
to
service
your
August
Device. This
warranty
does
not
cover
consumable
parts (such
as batteries). This warranty gives
you
specific legal rights, and
you
may
also have
other
rights
which
vary from state
to
state (and jurisdiction
to
jurisdiction).
5.
Disclaimer
of
Warranties
TO THE EXTENT PERMITTED
BY
LAW, THIS WARRANTY
AND
THE REMEDIES SET FORTH ARE EXCLUSIVE
AND
IN LIEU
OF
ALL OTHER WARRANTIES. REMEDIES
AND
CONDITIONS, WHETHER ORAL, WRITTEN, STATUTORY,
EXPRESS OR IMPLIED. AUGUST DISCLAIMS ALL STATUTORY
AND
IMPLIED WARRANTIES. INCLUDING
WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY
AND
FITNESS FOR A PARTICULAR PURPOSE AND
WARRANTIES AGAINST HIDDEN OR LATENT DEFECTS, TO THE EXTENT PERMITTED
BY
LAW. IN SO
FAR
AS SUCH
WARRANTIES
CANNOT
BE
DISCLAIMED, AUGUST LIMITS THE DURATION
AND
REMEDIES OF SUCH WARRANTIES
TO THE DURATION
OF
THIS EXPRESS WARRANTY AND, AT AUGUST'S OPTION, THE
REPAIR
OR REPLACEMENT
SERVICES DESCRIBED ABOVE. SOME STATES (COUNTRIES AND PROVINCES) DO NOT ALLOW LIMITATIONS ON
HOW LONG
AN
IMPLIED WARRANTY
(OR
CONDITION) MAY
LAST,
SO THE LIMITATION DESCRIBED ABOVE MAY
NOT APPLY
TO
YOU.
6.
Limitation
of
Damages.
IN
ADDITION TO THE ABOVE WARRANTY DISCLAIMERS, TO THE MAXIMUM EXTENT PERMITTED BY LAW,
NEITHER AUGUST NOR ITS SUPPLIERS SHALL
BE
RESPONSIBLE OR LIABLE WITH RESPECT TO
ANY
SUBJECT
MATTER OF THIS AGREEMENT OR TERMS OR CONDITIONS RELATED THERETO UNDER
ANY
BREACH OF
CONTRACT, NEGLIGENCE, STRICT LIABILITY OR
ANY
OTHER THEORY
(A)
FOR LOSS
OR
INACCURACY OF DATA
OR
COST
OF
PROCUREMENT OF SUBSTITUTE GOODS, SERVICES OR TECHNOLOGY. OR
(B)
FOR
ANY
INDIRECT,
INCIDENTAL OR CONSEQUENTIAL DAMAGES INCLUDING, BUT NOT LIMITED TO BUSINESS INTERRUPTION. LOSS
OF
REVENUES
AND
LOSS OF PROFITS. THE FOREGOING SHALL APPLY EVEN
IF
AUGUST HAS BEEN ADVISED OF
THE POSSIBILITY OF SUCH DAMAGES. TO THE MAXIMUM EXTENT PERMITTED
BY
LAW, AUGUST'S AGGREGATE
CUMULATIVE LIABILITY HEREUNDER SHALL NOT EXCEED THE ORIGINAL PURCHASE PRICE PAID FOR THE
DEVICE THAT CAUSED SUCH DAMAGE. CERTAIN STATES (COUNTRIES
AND
PROVINCES)
DO
NOT ALLOW THE
LIMITATION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE EXCLUSIONS
SET FORTH ABOVE MAY NOT APPLY TO YOU.
2

FCC INTERFERENCE STATEMENT
This
device
complies
with
Part
15
of
the
FCC Rules. Operation
is
subject
to
the
following
two
conditions:
(1)
This
device
may
not
cause harmful interference, and (2) this
device
must
accept
any
i
nterference
received, including
interference
that
may
cause
undesired
operation
.
This
equipment
has
been
tested
and
found
to
comply
with
the
limits
for
a Cla
ss
B digital
device
, pursuant to Part
15
of
the
FCC Rules.
These
limits are
designed
to
provide
reasonable
protection
against harmful interf
erence
in a
residential installation. This
equipment
generates, uses and can radiate radio
frequency
ene
r
gy
and, if
not
instal
led
and used in a
ccordance
with
the
instructions,
may
cause harmful
interference
to
radio communications.
Howev
er,
there
is
no
gu
arantee
that
interference
wi
ll
not
occur
in a particular installation. Ifthis
equipment
does
cause
harmf
ul
interference
to radio
or
telev
ision reception,
which
can
be
determined
by
turning
the
equipm
ent
off
and on,
the
user
is
encouraged
to
try
to
correct
the
interference
by
one
of
the
following
-Reorient
or
rel
ocate
the
receiving antenna.
-Increase
the
separation
between
the
equipment
and receiver.
-
Connect
the
equipment
into
an
outlet
on a circuit different from
that
to
wh
ich
the
rece
i
ve
r is
connected
.
-Consult
the
dealer
or
an
experienced
radio/
TV
te
chnician
for
help.
FCC Caution:
Any
changes
or
modifications
not
expressly
approved
by
the
party responsible
for
compliance
could
void
the
user's authority
to
operate
this
equipment.
This transmitter
must
not
be
co-located
or
oper
ating in
conjunct
i
on
with
any
ot
her
antenna
or
transmitter.
Radiation Ex
posure
Statement:
This
equipment
complies
with FCC radiation
exposure
limits set f
orth
for
an
uncon
t
ro
ll
ed
env
ironment. This
equipment
should
be
install
ed
and
operated
with
minimum distance
20c
m
between
the radiator &
your
body
.
INDUSTRY CANADA COMPLIANT
This
device
complies with RSS-210
of
the
Industry Canada Rules.
Operation
is subject
to
the
follow
ing
two
conditions
:
(1)
This
device
may
not
cause harmful interference, and (2)
th
is
device
must
accept
any int
erference
received,
including
interference
that
may cause undesired operation.
Radiation Exposure Statement:
This
equipment
complies
with IC radiation
exposure
limits set forth
for
an
uncontrolled
environment. This
equip
m
ent
should
be
installed
and
operated
with minimum distance
20cm
between
the
radiator &
your
body.
INDUSTRIE CANADA CONFORME
Ce
dispositif
est
conforme
a
Ia
norme
CNR-210 d'lndustrie Canada
applicable
aux appareils radio ex
empts
de
licence. Son
fonctionnement
est
sujet
aux
deux
conditions suivantes:
(1)
le
dis
po
s
itif
ne
doit
pas produire de
brouillage
pr
ejudiciable,
et
(2) ce disposi
tif
doit
accepter
tout
brouillage
re<;u
, y cornpris un
brou
illage suscep
tibl
e de
provoquer
un
fonctionnement
indesirable.
Declaration
d'expos
ition aux radiations:
Cet
equipement
est
conforme
aux limites
d'e
x
po
si
tion
aux rayonnernents IC etablies
pour
un environneme
nt
non
contr61e.
Cet
equipement
doit
etre installe
et
ut
ilise avec
un
minimum
de
20
em
de
distance
ent
re
Ia
sour
ce
de
rayonnement
et
votre
corps.
3

Specifications
MODEL NAME: August Connect
DESCRIPTION: Wi-Fi® I Bluetooth® Smart Connectivity
Bridge for August
Home devices.
MODEL NUMBER:
AC-R1
STANDARDS: Bluetooth Specification v4.0 (Biuetooth®
Smart), 2.4GHz 80211(b/g/n) Wi-Fi®
SECURITY: WPA2,
WEP
INTERFACE: Bluetooth® Smart
LED indicates Wireless Accessory Configuration mode,
ongoing network activity, and other troubleshooting
information.
POWER CONSUMPTION: 100-240V rv 50-60Hz 0.1A
The Bluetooth® word mark and logos are registered
trademarks owned
by Bluetooth SIG, Inc. and any use
of such marks by August Home, Inc. is under license.
Other trademarks and trade names are those of their
respective owners.
Wi-Fi® is a registered trademark of Wi-Fi Alliance®.
Environmental
DIMENSIONS: 2.36" (H) x 2.36" (W) x 1.54" (L)
DEVICE WEIGHT: 2.9 oz. (84 g)
CERTIFICATION: FCC,
IC, UL
OPERATING TEMP:
32 to 104 Fahrenheit (0 to 40C)
STORAGE TEMP: -4
to 158 Fahrenheit (-20 to 70C)
OPERATING HUMIDITY:
10 to 85%
4