IP-COM AP355 User manual

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Copyright Statement
©2016 IP-COM Networks Co., Ltd.All rights reserved.
IP-COM is the registered trademark of IP-COM Networks Co., Ltd. Other brand and product names mentioned
herein are trademarks or registered trademarks of their respective holders. Copyright of the whole product as
integration, including its accessories and software, belongs to IP-COM Networks Co., Ltd. No part of this
publication can be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any
language in any form or by any means without the prior written permission of IP-COM Networks Co., Ltd.
Disclaimer
Pictures, images and product specifications herein are for references only. To improve internal design, operational
function, and/or reliability, IP-COM reserves the right to make changes to the products described in this document
without obligation to notify any person or organization of such revisions or changes. IP-COM does not assume
any liability that may occur due to the use or application of the product or circuit layout(s) described herein. Every
effort has been made in the preparation of this document to ensure accuracy of the contents, but all statements,
information and recommendations in this document do not constitute the warranty of any kind, express or implied.

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Preface
Thank you for choosing IP-COM! Before using your device, please read this guide carefully.
Conventions
If not specifically indicated, “AP”, “this device” or “this product” mentioned in this User Guide stands for
AP355V2.0.
As this AP supports both 2.4G and 5G, we will take 2.4G as an illustration throughout this guide.
Typographical conventions in this User Guide:
Item
Presentation
Example
Button
Bold
“Click the Save button” can be simplified as “Click Save”.
Menu
Bold
“The menu Basic” can be simplified as Basic.
Continuous Steps
>
Click Wireless > Basic
Symbols in this User Guide:
Item
Meaning
Note
This format is used to highlight information of importance or special interest. Ignoring this
type of note may result in ineffective configurations, loss of data or damage to device.
Tip
This format is used to highlight a procedure that will save time or resources.

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How to Obtain Latest Product Info
As AP355V2.0 can also be managed by IP-COM access controller AC2000, you can also view the User Guide of
AC2000. For latest product information, visit IP-COM official website http://www.ip-com.com.cn and input the
corresponding product model in the search bar.
Technical Support
Tel: [phone]
Email: i[email protected].cn
Website: http://www.ip-com.com.cn

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Contents
Copyright Statement.............................................................................................................................i
Disclaimer..............................................................................................................................................i
Preface.................................................................................................................................................. ii
Conventions ................................................................................................................................... ii
How to Obtain Latest Product Info............................................................................................... iii
Technical Support ......................................................................................................................... iii
Contents...............................................................................................................................................iv
1 Product Overview .............................................................................................................................1
1.1 Overview......................................................................................................................................2
1.2 Package Contents .........................................................................................................................2
1.3 Appearance...................................................................................................................................3
1.3.1 LEDs, interface & button.......................................................................................................3
1.3.2 Label ......................................................................................................................................4
2 Device Management..........................................................................................................................5
2.1 Network Tolopogy........................................................................................................................6
2.2 Management Method....................................................................................................................8
2.3 Web Login ....................................................................................................................................9
2.4 Web Logout ................................................................................................................................10
2.5 Web Layout ................................................................................................................................11
2.6 Commonly Used Buttons ...........................................................................................................11
3 More Features .................................................................................................................................12
3.1 Status..........................................................................................................................................13
3.1.1 System Status.......................................................................................................................13
3.1.2 Wireless Status.....................................................................................................................13
3.1.3 Traffic Statistics ...................................................................................................................14

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3.1.4 Wireless Clients ...................................................................................................................15
3.2 Quick Setup................................................................................................................................15
3.2.1 AP Mode ..............................................................................................................................15
3.2.2 AP Client Mode....................................................................................................................17
3.3 Network......................................................................................................................................19
3.3.1 LAN Setup...........................................................................................................................19
3.3.2 DHCP Server........................................................................................................................22
3.4 Wireless......................................................................................................................................24
3.4.1 SSID Setup...........................................................................................................................24
3.4.2 Radio....................................................................................................................................32
3.4.3 Radio Optimizing.................................................................................................................34
3.4.4 Frequency Analysis..............................................................................................................37
3.4.5 WMM Setup.........................................................................................................................39
3.4.6 Access Control .....................................................................................................................41
3.4.7 Advanced .............................................................................................................................44
3.4.8 QVLAN ...............................................................................................................................45
3.5 Firewall.......................................................................................................................................49
3.5.1 URL Filter............................................................................................................................49
3.5.2 App Filter.............................................................................................................................52
3.5.3 Traffic Control .....................................................................................................................52
3.6 SNMP.........................................................................................................................................54
3.7 Deployment................................................................................................................................55
3.8 Tools...........................................................................................................................................57
3.8.1 Maintenance.........................................................................................................................58
3.8.2 Time & Date.........................................................................................................................59
3.8.3 Logs .....................................................................................................................................61
3.8.4 Configuration.......................................................................................................................64
3.8.5 User Name & Password.......................................................................................................66
3.8.6 Diagnostics...........................................................................................................................66

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3.8.7 Reboot..................................................................................................................................67
3.8.8 LED......................................................................................................................................69
3.8.9 Uplink Detection..................................................................................................................69
Appendix.............................................................................................................................................71
A FAQs.............................................................................................................................................72
B Configure PC................................................................................................................................73
Windows 8 ....................................................................................................................................73
Windows 7 ....................................................................................................................................75
Windows XP.................................................................................................................................77
C Default Settings ............................................................................................................................79
D Safety and Emission Statement....................................................................................................82

1
1 Product Overview
Overview
Package Contents
Appearance

Product Overview
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1.1 Overview
IP-COM AP355, the high-density ceiling access point, is an enterprise-grade, high performance Gigabit Wi-Fi
access point, prepared for ultra-high density environments. Through the 802.11ac WiFi technology and enhanced
transmitted power and receive sensitivity, it can increase WiFi coverage, improve access density and operation
stability. You can power on this AP either with the included power adapter or with an IEEE 802.3at-compliant PoE
device. Under the management and control of the IP-COM series AC, it supports advanced features like access
control, load balancing, seamless roaming, multiple authentication modes and so on. It is an ideal choice for
medium-sized enterprise offices, conference halls, multimedia classroom WLAN Deployment.
1.2 Package Contents
Unpack the package and verify that the following items are included:
If any item is missing, incorrect or damaged, please contact our reseller with the original package for replacement.

Product Overview
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1.3 Appearance
1.3.1 LEDs, interface & button
LEDs
Description
SYS
The system/AC LED. When the AP is not managed by an AC (access controller), it
displays green. When the AP is managed by an AC successfully, it displays orange.
Solid green: The AP is powered on.
Blinking green: The AP works properly.
Blinking orange: The AP has been managed by an AC. You need to log in to
the Web UI of the AC to view the AP’s login IP address.
Off: The AP is not powered on, malfunctions occur or LEDs are disabled
manually.
2.4GHz
Solid: 2.4G WiFi is enabled.
Blinking: 2.4G wireless data is being transmitted.
Off: 2.4G WiFi is disabled or LEDs are disabled manually.
5GHz
Solid: 5G WiFi is enabled.
Blinking: 5G wireless data is being transmitted.
Off: 5G WiFi is disabled or LEDs are disabled manually.
PoE
PWR
RESET
PWR
2.4GHz
SYS
5GHz