IP-COM AP355 User manual

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Copyright Statement
©2016 IP-COM Networks Co., Ltd.All rights reserved.
IP-COM is the registered trademark of IP-COM Networks Co., Ltd. Other brand and product names mentioned
herein are trademarks or registered trademarks of their respective holders. Copyright of the whole product as
integration, including its accessories and software, belongs to IP-COM Networks Co., Ltd. No part of this
publication can be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any
language in any form or by any means without the prior written permission of IP-COM Networks Co., Ltd.
Disclaimer
Pictures, images and product specifications herein are for references only. To improve internal design, operational
function, and/or reliability, IP-COM reserves the right to make changes to the products described in this document
without obligation to notify any person or organization of such revisions or changes. IP-COM does not assume
any liability that may occur due to the use or application of the product or circuit layout(s) described herein. Every
effort has been made in the preparation of this document to ensure accuracy of the contents, but all statements,
information and recommendations in this document do not constitute the warranty of any kind, express or implied.

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Preface
Thank you for choosing IP-COM! Before using your device, please read this guide carefully.
Conventions
If not specifically indicated, “AP”, “this device” or “this product” mentioned in this User Guide stands for
AP355V2.0.
As this AP supports both 2.4G and 5G, we will take 2.4G as an illustration throughout this guide.
Typographical conventions in this User Guide:
Item
Presentation
Example
Button
Bold
“Click the Save button” can be simplified as “Click Save”.
Menu
Bold
“The menu Basic” can be simplified as Basic.
Continuous Steps
>
Click Wireless > Basic
Symbols in this User Guide:
Item
Meaning
Note
This format is used to highlight information of importance or special interest. Ignoring this
type of note may result in ineffective configurations, loss of data or damage to device.
Tip
This format is used to highlight a procedure that will save time or resources.

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How to Obtain Latest Product Info
As AP355V2.0 can also be managed by IP-COM access controller AC2000, you can also view the User Guide of
AC2000. For latest product information, visit IP-COM official website http://www.ip-com.com.cn and input the
corresponding product model in the search bar.
Technical Support
Tel: [phone]
Email: i[email protected].cn
Website: http://www.ip-com.com.cn

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Contents
Copyright Statement.............................................................................................................................i
Disclaimer..............................................................................................................................................i
Preface.................................................................................................................................................. ii
Conventions ................................................................................................................................... ii
How to Obtain Latest Product Info............................................................................................... iii
Technical Support ......................................................................................................................... iii
Contents...............................................................................................................................................iv
1 Product Overview .............................................................................................................................1
1.1 Overview......................................................................................................................................2
1.2 Package Contents .........................................................................................................................2
1.3 Appearance...................................................................................................................................3
1.3.1 LEDs, interface & button.......................................................................................................3
1.3.2 Label ......................................................................................................................................4
2 Device Management..........................................................................................................................5
2.1 Network Tolopogy........................................................................................................................6
2.2 Management Method....................................................................................................................8
2.3 Web Login ....................................................................................................................................9
2.4 Web Logout ................................................................................................................................10
2.5 Web Layout ................................................................................................................................11
2.6 Commonly Used Buttons ...........................................................................................................11
3 More Features .................................................................................................................................12
3.1 Status..........................................................................................................................................13
3.1.1 System Status.......................................................................................................................13
3.1.2 Wireless Status.....................................................................................................................13
3.1.3 Traffic Statistics ...................................................................................................................14

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3.1.4 Wireless Clients ...................................................................................................................15
3.2 Quick Setup................................................................................................................................15
3.2.1 AP Mode ..............................................................................................................................15
3.2.2 AP Client Mode....................................................................................................................17
3.3 Network......................................................................................................................................19
3.3.1 LAN Setup...........................................................................................................................19
3.3.2 DHCP Server........................................................................................................................22
3.4 Wireless......................................................................................................................................24
3.4.1 SSID Setup...........................................................................................................................24
3.4.2 Radio....................................................................................................................................32
3.4.3 Radio Optimizing.................................................................................................................34
3.4.4 Frequency Analysis..............................................................................................................37
3.4.5 WMM Setup.........................................................................................................................39
3.4.6 Access Control .....................................................................................................................41
3.4.7 Advanced .............................................................................................................................44
3.4.8 QVLAN ...............................................................................................................................45
3.5 Firewall.......................................................................................................................................49
3.5.1 URL Filter............................................................................................................................49
3.5.2 App Filter.............................................................................................................................52
3.5.3 Traffic Control .....................................................................................................................52
3.6 SNMP.........................................................................................................................................54
3.7 Deployment................................................................................................................................55
3.8 Tools...........................................................................................................................................57
3.8.1 Maintenance.........................................................................................................................58
3.8.2 Time & Date.........................................................................................................................59
3.8.3 Logs .....................................................................................................................................61
3.8.4 Configuration.......................................................................................................................64
3.8.5 User Name & Password.......................................................................................................66
3.8.6 Diagnostics...........................................................................................................................66

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3.8.7 Reboot..................................................................................................................................67
3.8.8 LED......................................................................................................................................69
3.8.9 Uplink Detection..................................................................................................................69
Appendix.............................................................................................................................................71
A FAQs.............................................................................................................................................72
B Configure PC................................................................................................................................73
Windows 8 ....................................................................................................................................73
Windows 7 ....................................................................................................................................75
Windows XP.................................................................................................................................77
C Default Settings ............................................................................................................................79
D Safety and Emission Statement....................................................................................................82

1
1 Product Overview
Overview
Package Contents
Appearance

Product Overview
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1.1 Overview
IP-COM AP355, the high-density ceiling access point, is an enterprise-grade, high performance Gigabit Wi-Fi
access point, prepared for ultra-high density environments. Through the 802.11ac WiFi technology and enhanced
transmitted power and receive sensitivity, it can increase WiFi coverage, improve access density and operation
stability. You can power on this AP either with the included power adapter or with an IEEE 802.3at-compliant PoE
device. Under the management and control of the IP-COM series AC, it supports advanced features like access
control, load balancing, seamless roaming, multiple authentication modes and so on. It is an ideal choice for
medium-sized enterprise offices, conference halls, multimedia classroom WLAN Deployment.
1.2 Package Contents
Unpack the package and verify that the following items are included:
If any item is missing, incorrect or damaged, please contact our reseller with the original package for replacement.

Product Overview
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1.3 Appearance
1.3.1 LEDs, interface & button
LEDs
Description
SYS
The system/AC LED. When the AP is not managed by an AC (access controller), it
displays green. When the AP is managed by an AC successfully, it displays orange.
Solid green: The AP is powered on.
Blinking green: The AP works properly.
Blinking orange: The AP has been managed by an AC. You need to log in to
the Web UI of the AC to view the AP’s login IP address.
Off: The AP is not powered on, malfunctions occur or LEDs are disabled
manually.
2.4GHz
Solid: 2.4G WiFi is enabled.
Blinking: 2.4G wireless data is being transmitted.
Off: 2.4G WiFi is disabled or LEDs are disabled manually.
5GHz
Solid: 5G WiFi is enabled.
Blinking: 5G wireless data is being transmitted.
Off: 5G WiFi is disabled or LEDs are disabled manually.
PoE
PWR
RESET
PWR
2.4GHz
SYS
5GHz

Product Overview
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Interface & Button
Description
RESET
Pressing it for over 7 seconds restores the device to its factory defaults.
PoE
LAN/PoE (802.3at) port. You can connect it to a computer, or an IEEE
802.3at-compliant PoE switch, etc.
PWR
Used for connecting to the included power adapter for power supply.
1.3.2 Label
The label is attached on the bottom of the device as shown below:
General descriptions of the label:
(1) Default login IP address of the AP. When the AP is not managed by an AC (access controller), you can use this
IP address to log in to the web UI of the AP.
(2) Default login user name and password of theAP Web UI.
(3) Power input of theAP. You can use the included power adapter to power on the AP.
（1）
（2）
（3）

2
2 Device Management
Network Topology
Management Method
Web Login
Web Logout
Web Layout
Commonly Used Buttons

Device Management
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2.1 Network Tolopogy
For small-scale networks, you can deploy your network as shown below. In this case, you can manage the AP via
its own Web UI.

Device Management
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For centralized, large-scale networks, it is complicated for you to manage all APs independently in your network.
In this case, you can deploy an access controller (like AC2000) to manage all your APs (APs work in Local mode)
centrally.

Device Management
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When many APs are scattered here and there, it is suggested to set these APs in Cloud mode, so that the AC (in
cloud mode) from the Internet side can centrally manage these scattered cloud APs.
2.2 Management Method
You can manage this AP either via its own Web UI or via the IP-COM access controller AC2000.
When the AP has been connected to an IP-COM access controller AC2000, it will be managed by the access
controller and obtain its IP address info from the access controller. In this case, you can log in to the Web UI of the
access controller to manage the AP.
You can visit IP-COM official website http://www.ip-com.com.cn to download User Guide of the corresponding
access controller.
In this User Guide, we only instruct you how to manage the AP via its own Web UI.

Device Management
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2.3 Web Login
Connect the management PC to the switch which theAP is connecting to and then follow steps below:
1. Set your management PC’s IP to a static IP address within the following range: 192.168.0.X (2~253) and a
subnet mask of 255.255.255.0.
2. Launch a web browser, say “Google”, enter 192.168.0.254 in the address bar, and then press Enter.
3. Then you’ll be prompted to enter the default login username and password (admin for both). Click Login.
Tip
If the following page does not appear, see FAQ 1.

Device Management
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4. Then you’ll be directed to the web UI of the AP successfully. For more settings, see 3 More Features.
2.4 Web Logout
You will be automatically logged out of the web UI after a period of inactivity. You can set the length of the
inactive period, that is to say, the web login timeout is configurable. By default, it is 5 minutes. When it logs out,
your current settings won’t be saved automatically. Thus, it is suggested to save your current settings before web
logout.

Device Management
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2.5 Web Layout
Three parts are included on the web page: primary/secondary navigation, three-stage navigation and the
configuration/display section.
ID
Name
Description
❶
Primary/Secondary Navigation
Feature menus of the AP. It is very convenient for you to choose
feature menus.
❷
Three-stage Navigation
❸
Configuration/Display Section
You can configure or view your settings here.
2.6 Commonly Used Buttons
Brief introduction for commonly used buttons:
Button
Description
Click it to update info on the current page.
Click it to save and apply your current configurations.
Click it to cancel current settings that you haven’t saved and restore to previous
configurations.
Click it to view the help info for the corresponding page.
1
2
3

3
3More Features
Status
Quick Setup
Network
Wireless
Firewall
SNMP
Deployment
Tools

More Features
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3.1 Status
This section gives you an overview of device status and basic information. The following parts are included:
System Status: Display the AP’s current system status and LAN information.
Wireless Status: Display connected devices’ radio status and SSID status information.
Traffic Statistics: Display traffic statistics of all SSIDs both at 2.4GHz and 5GHz.
Wireless Clients: Display information of connected devices.
3.1.1 System Status
This page displays system status information and LAN information of this AP, including device name, system
time, up time, number of wireless clients, firmware version, hardware version, MAC address, IP address, etc.
3.1.2 Wireless Status
This page displays radio status and SSID status at both 2.4GHz and 5GHz. Up to 8 SSIDs can be supported at
2.4GHz and 4 SSIDs can be supported at 5GHz. Click Status > Wireless Status to enter page below. To view
5GHz wireless status, click 5GHz Wireless Status.