
13
TROUBLESHOOTING AND SOLUTIONS
Errors Possible causes Recommended solution
There are air
bubbles in the water
or the water is
colored white.
There is air in the system.
Air in the system shortly after the rst installation is normal.
Sometimes, there may be air from the water supply.
After a certain operating time, however, this will
decrease. The use of this water is not harmful.
The system produces
little clean water.
The pressure pump is not working and there
is no suitable pressure available*.
Check if the pressure pump adapter is plugged in.
If the adapter is plugged in, please contact a technician.
The pre -lters are clogged. Please contact a technician.
The membrane does not work. Please contact a technician.
The temperature of the incoming water has
dropped.
This is not a malfunction. It is normal that the amount of
fresh water in winter decreases by a certain amount.
The check valve is defective. Please contact a technician.
water tank is full, no
water runs out of the
The air pressure in the tank is insucient. There is not enough air left in the tank.
Please contact a technician.
The system
generates excessive
noise.
A water ow noise can be generated in the
waste water tube.
Correctly align the clamp attached to the siphon and
to the outlet pipe.
This may be due to an obstruction or a bent
tube.
Remove the obstruction in the waste water tube or align
the benttube.
The pump works
constantly.*
The pressure switch is defective. Close the water inlet valve and contact a technician.
The low pressure switch is defective.
Close the water inlet valve and contact a technician.
The check valve is defective. Please contact our technical support.
The shut -o valve is defective. Please contact our technical support.
The pump is defective. Please contact our technical support.
* Available for the model with pressure pump
The warranty period of our workshops is 2 years.
The warranty does not cover consumables such as filters and the reverse osmosis
membrane. In order to apply for the guarantee,itis essential to present the purchase
invoice.
The warranty is void if the system has been modified or if the user has not followed the
instructions in the manual.
If the system is not working properly, close the water inlet valve. Disconnect the system
from the power supply and contactour technical support.
Any use not specified in this manual will invalidate the warranty.