Auto ID Technology TC200 Series User manual

USER’S
MANUAL
TC200/ TC210/ TC300/ TC310 Series
THERMAL TRANSFER / DIRECT THERMAL
BAR CODE PRINTER

Copyright Information
© 2015 TSC Auto ID Technology Co., Ltd.
The copyright in this manual, the software and firmware in the printer described
therein are owned by TSC Auto ID Technology Co., Ltd, All rights reserved.
CG Triumvirate is a trademark of Agfa Corporation. CG Triumvirate Bold
Condensed font is under license from the Monotype Corporation. Windows is a
registered trademark of Microsoft Corporation.
All other trademarks are the property of their respective owners.
Information in this document is subject to change without notice and does not
represent a commitment on the part of TSC Auto ID Technology Co. No part of
this manual may be reproduced or transmitted in any form or by any means, for
any purpose other than the purchaser’s personal use, without the expressed
written permission of TSC Auto ID Technology Co.

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Agency Compliance and Approvals
EN 55022, Class B
EN 55024
EN 60950-1
FCC part 15B, Class B
AS/NZS CISPR 22, Class B
UL 60950-1(2nd Edition)
CSA C22.2 No. 60950-1-07(2nd Edition)
EN 60950-1
GB 4943.1
GB 9254
GB 17625.1
Wichtige Sicherheits-Hinweise
1. Bitte lesen Sie diese Hinweis sorgfältig durch.
2. Heben Sie diese Anleitung fűr den späteren Gebrauch auf.
3. Vor jedem Reinigen ist das Gerät vom Stromentz zu trennen. Verwenden Sie keine Flüssig-oder
Aerosolreiniger. Am besten eignet sich ein angefeuchtetes Tuch zur Reinigung.
4. Die Netzanschluß-Steckdose soll nahe dem Gerät angebracht und leicht zugänglich sein.
5. Das Gerät ist vor Feuchtigkeit zu schűtzen.
6. Bei der Aufstellung des Gerätes ist auf sicheren Stand zu achten. Ein Kippen oder Fallen könnte
Beschädigungen hervorrufen.
7. Beachten Sie beim Anschluß ans Stromnetz die Anschlußwerte.
8. Dieses Gerät kann bis zu einer Außentemperatur von maximal 40℃betrieben werden.

- iii -
CAUTION
1. HAZARDOUS MOVING PARTS IN CUTTER MODULE. KEEP FINGER AND OTHER BODY
PARTS AWAY.
2. THE MAIN BOARD INCLUDES REAL TIME CLOCK FEATURE HAS LITHIUM BATTERY
CR2032 INSTALLED. RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN
INCORRECT TYPE.
3. DISPOSE OF USED BATTERIES ACCORDING TO THE MANUFACTURER
INSTRUCTIONS.
CAUTION
Risk of explosion if battery is replaced by an incorrect type.
Dispose of used batteries according to the instructions.
“VORSICHT”
Explosionsgefahr bei unsachgemäßen Austaush der Batterie. Ersatz nur durch denselben oder
einem vom Hersteller empfohlenem ähnlichen Typ. Entsorgung gebrauchter Batterien nach Angabren
des Herstellers.
WARNUNG!
GEFÄHRLICHE BEWEGLICHE TEILE –FINGER UND ANDERE KÖ RPERTEILE FERNHALTEN!
B급기기
(가정용 정보통신기기)
이기기는 가정용으로 전자파 적합등록을 한기기로서
주거지역에서는 물론 모든 지역에서 사용할 수있습니다.
FCC STATEMENT :
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
-Reorient or relocate the receiving antenna.
-Increase the separation between the equipment and receiver.
-Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

- iv -
-Consult the dealer or an experienced radio/ TV technician for help.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired operation.
This Class B digital apparatus complies with Canadian ICES-003
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
Note：
* Continuous printing will cause printer motor overheat. Printer will stop printing automatically
about 10~15 minutes until motor is cooling down. Please don’t turn off power when printer
pauses or the data transferred to printer buffer will be lost.
* The maximum printing ratio per dot line is 15% for this printer. To print the full web black line,
the maximum black line height is limited to 40 dots, which is 5mm for 203 DPI resolution printer
and 3.3mm for 300 DPI resolution printers only, otherwise this may damage the power supply.

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Contents
1. Introduction......................................................................................................................................... 1
1.1 Product Introduction ..................................................................................................................... 1
1.2 Product Features.......................................................................................................................... 2
1.2.1 Printer Standard Features................................................................................................ 2
1.2.2 Printer Optional Features................................................................................................. 4
1.3 General Specifications ................................................................................................................. 5
1.4 Print Specifications..................................................................................................................... 5
1.5 Ribbon Specifications................................................................................................................... 5
1.6 Media Specifications .................................................................................................................... 6
2. Operations Overview.......................................................................................................................... 7
2.1 Unpacking and Inspection............................................................................................................ 7
2.2 Printer Overview........................................................................................................................... 8
2.2.1 Front View.......................................................................................................................... 8
2.2.2 Interior view..................................................................................................................... 10
2.2.3 Rear View......................................................................................................................... 11
2.3 Operator Control......................................................................................................................... 12
2.3.1 LED Indication................................................................................................................. 12
2.3.2 Button Function .............................................................................................................. 12
3. Setup................................................................................................................................................ 13
3.1 Setting up the printer.................................................................................................................. 13
3.2 Open/Close the Top Cover......................................................................................................... 14
3.3 Loading the Ribbon.................................................................................................................... 15
3.4 Loading the Media...................................................................................................................... 18
3.4.1 Loading the Media........................................................................................................... 18
3.4.2 External Label Roll Mount Installation (Option)........................................................... 21
3.4.3 Loading Media in Peel-off Mode (Option)..................................................................... 23
3.4.4 Loading Media in Cutter Mode (Option)........................................................................ 25
4. Diagnostic Tool................................................................................................................................. 26
4.1 Start the Diagnostic Tool............................................................................................................ 26
4.2 Printer Function.......................................................................................................................... 27
4.3 Setting Ethernet by Diagnostic Tool........................................................................................... 28
4.3.1 Using USB interface to setup Ethernet interface......................................................... 28
4.3.2 Using RS-232 interface to setup Ethernet interface.................................................... 29

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4.3.3 Using Ethernet interface to setup Ethernet interface.................................................. 30
5. Power-on Utilities.............................................................................................................................. 32
5.1 Ribbon and Gap/Black Mark Sensor Calibration........................................................................ 33
5.2 Gap/Black Mark Calibration, Self-test and Dump Mode ............................................................ 34
5.3 Printer Initialization..................................................................................................................... 38
5.4 Set Black Mark Sensor as Media Sensor and Calibrate the Black Mark Sensor....................... 39
5.5 Set Gap Sensor as Media Sensor and Calibrate the Gap Sensor............................................. 40
5.6 Skip AUTO.BAS ......................................................................................................................... 41
6. LCD Menu Function ......................................................................................................................... 42
6.1 Enter the Menu......................................................................................................................... 42
6.2 Main Menu Overview.................................................................................................................. 43
6.3 TSPL2......................................................................................................................................... 44
6.4 ZPL2 ......................................................................................................................................... 46
6.5 Sensor....................................................................................................................................... 49
6.6 Interface.................................................................................................................................... 50
6.6.1 Serial Comm................................................................................................................... 50
6.6.2 Ethernet............................................................................................................................ 51
6.6.3 Bluetooth ......................................................................................................................... 52
6.6.4 Wi-Fi ................................................................................................................................. 52
6.7 File Manager............................................................................................................................. 53
6.8 Diagnostics ............................................................................................................................... 54
6.8.1 Print Config. ................................................................................................................... 54
6.8.2 Dump Mode .................................................................................................................... 56
6.8.3 Print Head....................................................................................................................... 57
6.8.4 Display............................................................................................................................ 57
6.9 Advanced.................................................................................................................................. 58
6.10Service...................................................................................................................................... 59
7. Troubleshooting................................................................................................................................ 60
8. Maintenance..................................................................................................................................... 63
Revise History ....................................................................................................................................... 65

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1. Introduction
1.1 Product Introduction
Thank you very much for purchasing TSC bar code printer.
The TC200/210 series of thermal transfer desktop barcode printer, label printer with its
new, smaller footprint, offers the high performance that customers have come to expect
from TSC™. Durable, reliable and fast, the TC200/210 generates 4-inch-wide labels,
tags or receipts at up to 6 ips, offering a price-performance combination that is
unmatched by other desktop thermal barcode printers on the market.
As with all TSC printers, the TC200/210 series features the TSPL-EZ™ printer-control
language, which is fully compatible with other TSC printer languages, while supporting
TPLE (Translation Printer Language Eltron® ) and TPLZ (Translation Printer Language
Zebra® ). The languages automatically decipher and translate the format of each label as
it is sent to the printer. TSPL-EZ™ also features internal scalable True Type fonts (based
on the Monotype® font engine), which are typically found only in more expensive printers.
Applications:
Point-of-sale
Product marking
Receipt/ coupon printing
Compliance labeling
Asset tracking
Document management
Shipping/ receiving
Inventory control
Specimen labeling
Patient tracking

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1.2 Product Features
1.2.1 Printer Standard Features
The printer offers the following standard features.
Product standard feature
TC200/TC300
model
TC210/TC310
model
Thermal transfer/ or direct thermal
○
○
1 operating button and 1 LED with 3 colors
○
-
6 operating buttons and 1 LED with 3 colors
-
○
320 x 240 TFT LCD (UI of operating menu)
-
○
32-bit RISC high performance processor (Atmel
9260/ 210 MHz)
○
-
32-bit RISC high performance processor (Atmel
9G25/ 400 MHz)
-
○
Center alignment holder with spiral spring
○
○
Gap transmissive sensor (Fixed, center of offset 4
from center)
○
○
Black mark reflective sensor (Position adjustable)
○
○
Ribbon encoder sensor
○
○
Head open sensor
○
○
Automatic media/ribbon sensor selecting
○
○
4 MB Flash memory
○
-
128 MB Flash memory
-
○
8 MB DRAM
○
-
64 MB DDR2 DRAM
-
○
SD card reader for memory expansion, up to 4 GB
○
-
SD card reader for memory expansion, up to 32 GB
-
○
RS-232 interface (Max. 115,200 bps)
○
○
USB 2.0 interface (Full speed mode)
○
-
USB 2.0 interface (Hi speed mode)
-
○
Internal Ethernet print server (10/100 Mbps)
interface
○
○
USB host
-
○
Parallel (SPP mode)
○
-
Standard industry emulations right out of the box
including Eltron®and Zebra®language support
○
○
Internal 8 alpha-numeric bitmap fonts
○
○
Fonts and bar codes can be printed in any one of
the four directions (0, 90,180, 270 degree)
○
○
Internal Monotype Imaging®true type font engine
with one CG Triumvirate Bold Condensed scalable
font
○
○
Downloadable fonts from PC to printer memory
○
○
Unicode UTF8 support
○
○

- 3 -
Bar code, graphics/image printing
Supported bar code
Supported
image
1D bar code
2D bar code
BITMAP,
BMP, PCX
(Max. 256
colors
graphics)
Code128
subsets A.B.C,
Code128UCC,
EAN128,
Interleave 2 of
5, Code 39,
Code 93, EAN-
13, EAN-8,
Codabar,
POSTNET,
UPC-A, UPC-
E, EAN and
UPC 2(5)
digits, MSI,
PLESSEY,
China Post,
ITF14, EAN14,
Code 11,
TELPEN,
PLANET, Code
49, Deutsche
Post
Identcode,
Deutsche Post
Leitcode,
LOGMARS
CODABLOCK
F mode,
DataMatrix,
Maxicode,
PDF-417,
Aztec,
MicroPDF417,
QR code,
RSS Barcode
(GS1 Databar)
○
○
Supported code page:
Codepage 437 (English - US)
Codepage 737 (Greek)
Codepage 850 (Latin-1)
Codepage 852 (Latin-2)
Codepage 855 (Cyrillic)
Codepage 857 (Turkish)
Codepage 860 (Portuguese)
Codepage 861 (Icelandic)
Codepage 862 (Hebrew)
Codepage 863 (French Canadian)
Codepage 864 (Arabic)
Codepage 865 (Nordic)
Codepage 866 (Russian)
Codepage 869 (Greek 2)
Codepage 950 (Traditional Chinese)
Codepage 936 (Simplified Chinese)
Codepage 932 (Japanese)
Codepage 949 (Korean)
Codepage 1250 (Latin-2)
Codepage 1251 (Cyrillic)
Codepage 1252 (Latin-1)
Codepage 1253 (Greek)
Codepage 1254 (Turkish)
Codepage 1255 (Hebrew)
Codepage 1256 (Arabic)
Codepage 1257 (Baltic)
Codepage 1258 (Vietnam)
○
○

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ISO-8859-1: Latin-1 (Western European)
ISO-8859-2: Latin-2 (Central European)
ISO-8859-3: Latin-3 (South European)
ISO-8859-4: Latin-4 (North European)
ISO-8859-5: Cyrillic
ISO-8859-6: Arabic
ISO-8859-7: Greek
ISO-8859-8: Hebrew
ISO-8859-9: Turkish
ISO-8859-10: Nordic
ISO-8859-15: Latin-9
UTF-8
1.2.2 Printer Optional Features
The printer offers the following optional features.
Product option feature
User
option
Dealer
option
Factory
option
Peel-off kit
Paper length: 1”~ 6”
Note:
This peel-off module is supported for the thermal/ plain label only.
○
Regular cutter (full cut guillotine cutter)
Paper thickness: 0.06~ 0.19 mm
Paper length: 1”~ max. length
Max. width: 110 mm
Note:
Except for the linerless cutter, all regular/heavy duty/care label cutters
DO NOT cut on media with glue.
○
KP-200 Plus keyboard display unit
○
KU-007 Plus programmable smart keyboard
○
External roll mount with 3”core label spindle
○
Sleeve adapter
○
External Bluetooth module (serial interface)
○
External 802.11 b/g/n wireless module (serial interface)
○
Parallel port for TC210/TC310 series (replace USB host)
○
Real time clock & Buzzer
○

- 5 -
1.3 General Specifications
General Specifications
Physical dimensions
203 mm(W) x 191.5 mm(H) x 259.3 mm(D)
Weight
TC200/TC300: 2.2 kg
TC210/TC310: 2.3 kg
Mechanism
Clamshell with Double-walled plastic
Power
External universal switching power supply
• Input: AC 100-240V/ 2.5A, 50-60 Hz
• Output: DC 24V/ 3.75A, 90W
Environmental
condition
Operation: 5 ~ 40˚C (41 ~ 104˚F), 25~85% non-condensing
Storage: -40 ~ 60 ˚C (-40 ~ 140˚F), 10~90% non-condensing
Environmental
concern
Comply with RoHS, WEEE, REACH
1.4 Print Specifications
Print
Specifications
TC200
TC210
TC300
TC310
Print head
resolution
(dots per inch/mm)
203 dots/inch
(8 dots/mm)
300 dots/inch
(12 dots/mm)
Printing method
Thermal transfer/ or direct thermal
Dot size
(width x length)
0.125 x 0.125 mm
(1 mm = 8 dots)
0.084 x 0.084 mm
(1 mm = 12 dots)
Print speed
(inches per second)
Up to 6 IPS
Up to 4 IPS
Max. 3 ips for peeler mode
Max. print width
108 mm (4.25”)
105.6 mm (4.15”)
Max. print length
2,286 mm (90”)
25,400 mm
(1000”)
1,016 mm
(40”)
11,430 mm
(450”)
Printout bias
Vertical: 1 mm max.
Horizontal: 1 mm max.
1.5 Ribbon Specifications
Ribbon Specifications
Ribbon outside diameter
Max. 40 mm OD
Ribbon length
110 meter
Ribbon core inside diameter
0.5”ID core
Ribbon width
40 mm ~110 mm
Ribbon wound type
Ink coated outside wound

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1.6 Media Specifications
Media Specifications
Media roll capacity
Max. 5”OD
Media core diameter
1”& 1.5 ID core
Media type
Continuous, die-cut, black mark, external fan-fold, notch
Media wound type
Outside wound
Media width
20 mm ~ 112 mm
Media thickness
0.06 mm ~ 0.19 mm
Label length
10 mm ~ max. print length
Label length (peeler mode)
25.4 mm ~ 152.4 mm (1” ~ 6”)
Label length (cutter mode)
25.4 ~ max. print length
Black mark
Min. 8 mm (W) x 2 mm (H)
Gap height
Min. 2 mm

- 7 -
2. Operations Overview
2.1 Unpacking and Inspection
This printer has been specially packaged to withstand damage during shipping. Please
carefully inspect the packaging and printer upon receiving the bar code printer. Please
retain the packaging materials in case you need to reship the printer.
Unpacking the printer, the following items are included in the carton.
If any parts are missing, please contact the Customer Service Department of your
purchased reseller or distributor.
One printer unit
One Windows labeling software/Windows driver CD disk
One quick installation guide
One power cord
One auto switching power supply
One USB interface cable

- 8 -
2.2 Printer Overview
2.2.1 Front View
* Recommended SD card specification.
For TC210 series
SD card spec
SD card capacity
Approved SD card manufacturer
V2.0 SDHC CLASS 4
2 GB
Transcend
V2.0 SDHC CLASS 4
8 GB
SanDisk
V3.0 CLASS 10 UHS
16 GB
SanDisk
V3.0 CLASS 10 UHS
32 MB
Transcend
V2.0 SDHC CLASS 4
microSD 4GB
Transcend
For TC210 series
1. LCD display
2. Menu button
3. Feed button
4. LED indicator
5. Navigation button
6. Ribbon access cover
7. Top cover open lever
8. *SD card socket
9. Paper exit chute
2
1
3
P
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L
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For TC200 series
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V2.0 SDHC CLASS 4
microSD 16 GB
SanDisk
V3.0 CLASS 10 UHS
microSD 16GB
Transcend, Kingston
V3.0 CLASS 10 UHS
microSD 32 GB
SanDisk
- The DOS FAT file system is supported for the SD card.
- Folders/files stored in the SD card should be in the 8.3 filename format
- The miniSD/microSD card to SD card slot adapter is required.
For TC200 series
SD card spec
SD card capacity
Approved SD card manufacturer
V1.0, V1.1
128 MB
SanDisk, Transcend
V1.0, V1.1
256 MB
SanDisk, Transcend, Panasonic
V1.0, V1.1
512 MB
SanDisk, Transcend, Panasonic
V1.0, V1.1
1 GB
SanDisk, Transcend, Panasonic
V2.0 SDHC CLASS 4
4 GB
V2.0 SDHC CLASS 6
4 GB
SanDisk, Transcend, Panasonic
V1.0, V1.1
microSD 128 MB
Transcend, Panasonic
V1.0, V1.1
microSD 256 MB
Transcend, Panasonic
V1.0, V1.1
microSD 512 MB
Panasonic
V1.0, V1.1
microSD 1 GB
Transcend, Panasonic
V2.0 SDHC CLASS 4
microSD 4 GB
Panasonic
V2.0 SDHC CLASS 6
microSD 4 GB
Transcend
V1.0, V1.1
miniSD 128 MB
Transcend, Panasonic
V1.0, V1.1
miniSD 256 MB
Transcend, Panasonic
V1.0, V1.1
miniSD 512 MB
Transcend, Panasonic
V1.0, V1.1
miniSD 1 GB
Transcend, Panasonic
V2.0 SDHC CLASS 4
miniSD 4 GB
Transcend
V2.0 SDHC CLASS 6
miniSD 4 GB
- The DOS FAT file system is supported for the SD card.
- Folders/files stored in the SD card should be in the 8.3 filename format
- The miniSD/microSD card to SD card slot adapter is required.

- 10 -
2.2.2 Interior view
1. Ribbon rewind hub
2. Ribbon rewind gear
3. Gap sensor (receiver)
4. Media holder
5. Media holder locking switch
6. Gap sensor (transmitter)
7. Print head
8. Ribbon supply hub
9. Top cover support
10. Media guide adjustment button
11. Media guides
12. Black mark sensor
13. Platen roller
2
1
3
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2.2.3 Rear View
For TC210 series
1. Ethernet interface
2. USB interface
3. USB host
4. RS-232C interface
5. Power jack socket
6. Power switch
7. External label entrance chute
8. Parallel interface
The interface picture here is for reference only. Please refer to the product
specification for the interfaces availability.
1
3
2
4
US
B
inte
rfa
ce
7
USB
inter
face
6
5
Pri
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ad
For TC200 series
1
2
4
US
B
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6
5
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US
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