AV TurboDock User manual

OWNERS MANUAL
ACCOUNT MANAGER
TURBODOCK CHARGER
AeroVironment EV Solutions™

© 2014 AeroVironment, Inc. All rights reserved.
AeroVironment, EV Solutions, and the AeroVironment logo are trademarks of AeroVironment, Inc.
Corporate names, trademarks, registered trademarks, service marks, symbols, and logos stated herein are property of their
respective companies.
Specifications are subject to change without notice. Images of the TuboDock™ charger are representative; production models
may vary. TurboDock™ charger may be branded under different names.
No portion of these materials may be duplicated, used or disclosed without prior written permission from AeroVironment, Inc.
Disclaimer: This user guide includes the latest information available at the time of printing. AeroVironment, Inc. reserves the
right to make changes to this user guide and/or product without further notice. Changes or modifications to this product not
completed by an authorized service provider could void the product warranty.
Corporate Headquarters
AeroVironment, Inc.
EV Solutions™
181 W. Huntington Drive, Suite 202
Monrovia, CA 91016
Phone: [phone] or 888-833-2148
Fax: [phone]
Email: [e-mail]
Website: www.evsolutions.com
20088-03 rev 01

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A NOTE ON CUSTOMER SUPPORT
To ensure superior service, please take note of your Serial Number when
contacting AeroVironment Customer Support.
Write down the Serial Number of your charger in the “Owner’s Record” above.
The Serial Number can be found on the bottom of the charger’s plug-in
module.
Register your TurboDock(s) following the instructions on the included
Registration Card. Recovering your TurboDock’s Admin PIN will require that you
first have each charger’s serial number registered with AeroVironment, and that
you contact Customer Service for support.
AeroVironment EV Solutions
Customer Support
1-888-833-2148
[e-mail]
OWNER’S RECORD
model: TurboDock™
charger name:
serial number (s/n):
Bluetooth ID:
administrator PIN:
purchase/installation date:
20088-03 rev 01

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TABLE OF CONTENTS
Introduction ...........................................................................................1
1.1 SYMBOL USAGE .........................................................................................2
1.2 TURBODOCK COMPONENTS .................................................................3
1.3 TURBODOCK OVERVIEW .........................................................................4
1.4 PROVIDE A BACKUP DEVICE ...................................................................4
1.5 KNOW YOUR INDICATOR LIGHTS ..........................................................5
Installing TurboDock .......................................................................... 7
2.1 PLACEMENT ...............................................................................................8
2.2 INSTALLATION ..........................................................................................8
Preparing for Access Control ............................................................9
3.1 INSTALL THE APP .................................................................................... 10
3.2 CHOOSE YOUR ACCOUNT MANAGER (ADMIN) PIN ....................... 10
3.3 CHOOSE YOUR CHARGER NAMES ...................................................... 11
3.4 CHOOSE YOUR USER STRATEGY ........................................................ 11
3.5 INFORM YOUR EMPLOYEES/USERS ABOUT THE CHARGERS ............. 12
Setting up TurboDock for Access Control .....................................13
4.1 ACCESSING THE CHARGER ................................................................... 14
4.2 SETTING UP THE CHARGER .................................................................. 16
4.3 ACCESS CONTROL TEST ....................................................................... 18
4.4 REGISTERING YOUR CHARGER ............................................................ 18
SAVE THESE INSTRUCTIONS!
This manual contains important instructions for the TurboDock™ charger that
shall be followed during installation, operation and maintenance of the unit.

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Managing Users and Chargers ........................................................ 19
5.1 USERS ........................................................................................................20
5.2 CHARGER NAMES AND INFORMATION ............................................. 21
5.3 ACCESS CONTROL ................................................................................. 21
5.4 ACCOUNT MANAGMENT .....................................................................22
Using Your turboDock Charger .......................................................23
6.1 CHARGING AN ELECTRIC VEHICLE ..................................................... 24
Troubleshooting ................................................................................27
7.1 TROUBLESHOOTING ..............................................................................28
Appendix .............................................................................................29
SPECIFICATIONS ...........................................................................................30
HIGH VOLTAGE WARNING ..........................................................................31
STATE OF CALIFORNIA PROPOSITION 65 WARNINGS ..........................32
FCC INFORMATION ......................................................................................32
SAFETY FEATURES ........................................................................................32

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SECTION 1
INTRODUCTION

2
Indicates information about safety practices which, if not
followed, may result in serious injury or death.
.................................................................................................................
Indicates information about safety practices which, if not
followed, could result in personal injury or are necessary to
prevent fire or equipment overheating.
.................................................................................................................
Indicates helpful information for usage, but does not contain
personnel or equipment safety related information.
DANGER
NOTE
WARNING
1.1 SYMBOL USAGE

3
1.2 TURBODOCK COMPONENTS
QR Code
Charging Indicator Light
[blue Status Indicator/
red Trouble Indicator]
Charge Coupler
Bluetooth
Indicator
Voltage Indicator
Label
Information Label
Charge Module
Release button
[Press to release
the Coupler.]
Charge Module ID
label

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1.3 TURBODOCK OVERVIEW
TurboDock™ is compatible with all major Electric Vehicles and Plug-in Hybrid
Vehicles that are equipped with a standard SAE J1772 charging port.
TurboDocks provide “Access Control.” This means users must enter a 4-digit
PIN (Personal Identification Number) to activate a charger. Until you activate
Access Control, anyone can use the charger without a PIN.
If you choose not to activate Access Control, the only part of this manual you
need is 1. Installing TurboDock.
The Account Manager, and each driver who needs to charge a vehicle, must
first have asmart device which:
Has Bluetooth capability. Specifically, it must support Bluetooth 4.0 or
Bluetooth Smart. These are found on Apple iPhone 4s and newer, the Apple
iPod Touch 5th Generation, and devices using Android 4.3 or later.
AND:
Has the TurboDock app installed.This app is currently available on the
Google Play store for Android, and the (iTunes) App Store for iOS devices.
(Again, this includes the iPod Touch)
1.4 PROVIDE A BACKUP DEVICE
You may wish to make a device available for TurboDock for users whose own
smartphone isn’t charged, isn’t compatible, or simply was left at home. A
backup device can also allow visiting drivers to use the TurboDock. For
example, you could acquire an iPod Touch and place it in a lockbox near the
TurboDocks, or entrust it to a security guard or parking attendant.
KEY FEATURES
• Overheating protection
• Quick-read status indicators
• UL (Underwriters Laboratories) listed
• SAE J1772 compliant
• Auto restart in event of ground fault or power outage
• BlueTooth enabled access control