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  9. Avaya IP OFFICE 2410 User manual

Avaya IP OFFICE 2410 User manual

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MICHIGAN STATE UNIVERSITY
Telecommunication Systems





Avaya 2410 Telephone
1. Line Appearance
/Feature Buttons
For accessing incoming/outgoing lines and
programmed features.
2. Displa
y
T
he display has two screens and shows status for the
line appearances, incoming calls, on hold calls, caller
Ids, date and time.
3. Message Lamp
T
his lamp is lit when a message has arrived in your
voicemail box.
4. Menu Softkeys
T
hese keys allow you to perform specific options. To
initially view softkey labels, press any softkey.
5. Messages Button For dialing the voicemail system.
6. Arrow Keys Use these keys to move between screen pages, to cycle
through entries, and to move the cursor.
7. Hold Button For placing a caller on hold.
8. Transfer Button Sends a call from your extension to another extension.
9. Conference
Button
A
llows you to conference up to six parties on a call so
you can conduct up to a six-way conversation.
10. Drop Calls
Button
Returns to dial tone without hanging up and returns a
transferred call to you when not accepted at the
transferred number.
11. Redial Button Use to redial the previous extension or number called.
12. Dialpad 12-button pad that allows you to dial telephone
numbers as well as program names and numbers.
13. Volume
Control Buttons
Use to adjust speaker, handset, headset, or ringer
volume depending on which component is in use.
14. Mute Button
T
urns off the microphone in the handset, headset or
speaker so the person at the other end of the call
cannot hear you.
15. Headset Button Use to activate a headset that is connected to the 2410
headset jack.
16. Speaker Button Use to access the built-
i
n, speakerphone, allowing you
to make and listen to calls without lifting your handset.
17. Exit Button Pressing this button returns you to the first page of the
Home screen. You need to be on the Home screen to
see caller ID.


Avaya
Campus
PBX
Avaya 2410
Q
uick Reference Guide
Dialing
Instruct
i
Answer
Place a
C
T
ransfe
r
i
ons
1.
T
o di
a
numb
e
2.
T
o di
a
3.
T
o di
a
“1” p
l
4.
T
o di
a
plus “
5.
T
o di
a
800/
8
6.
T
o di
a
7.
T
o di
a
/
C
all
Toanswe
r

1.
A
nsw
e
speak
e
If yo
u
hold,
a
Tomakea
1. Go o
f
2. When
telep
h
Note
:
to dia
l
r
1. While
2. When
call is
3. When
T
ran
s
anno
u
call, a
n
4. If the
call b
y
proce
d
transf
e
the fi
r
a
l a campus num
b
e
r.
a
l a local number,
a
l a domestic lon
g
l
us the area code
p
a
l an international
011” plus the nu
m
a
l a toll free num
b
8
66/877/888 plus
a
l Emergency, dia
l
a
l the University
O
r
anincomingcall:
e
r the call using y
o
e
rphone.
u
are active on a c
a
a
nd then answer
t
callmanually:
f
f hook using the
h
you hear dial to
n
h
one number usin
g
:
If you are callin
g
l
“8” first to acce
s
on a call, press t
h
you hear dial to
n
to be transferred.
it rings on the ot
h
s
fer button again.
u
nce the call, expl
a
n
d then hang up.
line is busy or if
t
Drop button. T
h
y
pressing its call
a
d
ure can be used
i
e
rred call. Repeat
r
st ring.
b
er, dial the last 5-
dial “8” plus the
7
g
distance number
p
lus the 7-digit n
u
long distance nu
m
m
ber.
b
er, dial “8” plus
“
the 7-digit numb
e
l
“911”.
O
perator, dial “0”
.
o
ur handset, hea
d
a
ll already, place t
h
t
he incoming call.
h
andset, headset
o
n
e, enter the exten
g
the dialpad.
g
an off-campus n
u
s
s an outside line.
h
e
T
ransf
e
n
e, dial the numbe
r
h
er end, press th
e
Or, when the pa
r
a
in that you are tr
a
t
here is no answe
r
h
en, you can retur
n
a
ppearance butto
n
i
f voicemail answ
e
the transfer and
h
digits of the
7
-digit number.
, dial “8” plus
u
mber.
m
ber, dial “8”
“
1” plus
e
r.
.
d
set or
h
e active call on
o
r speaker.
sion of
u
mber, be sure
e
rbutton.
r
to which the
e
r
ty answers,
a
nsferring a
r
, press the
n
to the held
n
. This
e
rs the
h
ang up after
Confe
r
Messa
Send
A
Calls

r
ence
Toadd
a
1. Wh
i
2. Wh
e
you
3. Wai
t
con
f
4.
T
o
a
Co
n
5. Rep
e
part
y
6.
T
o
b
Co
n
Toadd
a
1. Pre
s
2. Wh
e
butt
3. Pre
s
Toremo
v
1. Pre
s
ge
Toretri
e
1. Pre
s
2. Ent
e
3. Foll
o
you
r
A
ll
Tosend
a
1. Pre
s
Tocanc
e
1. Pre
s
For the compl
e
a
notherpartytoa
i
le on a call, press
e
n you hear dial t
o
want to add to t
h
t
for an answer.
E
f
erence call.
a
dd the person to
n
ference button
a
e
at Steps 1 throu
g
y
.
b
e included in the
n
ference button.
a
heldcalltoanac
t
s
s the Con
f
e
n you hear dial t
o
on correspondin
g
s
s the Con
f
v
ethelastperson
s
s the Dro
p
e
vemessagesfrom
s
s the Mes
s
e
r your passcode
w
o
w the directions
r
mailbox.
a
llcalls:
s
s the Send Calls
e
lSendAllCalls:
s
s the Send Calls
e
te Avaya 2410 U
s
www.teleco
m
call:
the Conf
e
o
ne, dial the num
b
h
e call.
E
xplain that you a
r
the call, press th
e
a
gain.
g
h 4 for each add
i
conference call,
p
t
ivecall:
f
erence button.
o
ne, press the call
g
to the held call.
f
erence button a
g
addedtotheconf
e
p
button.
yourownphone:
sages button.
w
hen prompted.
to playback and
d
button (while on
-
button again (wh
i
s
er Guide, visit o
u
m
.msu.edu.
e
rence button.
b
er of the person
r
e setting up a
e
i
tional conference
p
ress the
appearance
g
ain.
e
rencecal
l
:
d
elete messages i
n
-
hook).
i
le on-hook).
u
r website at:
n