Avaya B179 Instruction Manual

Installing and Administering the IP Office
B179 SIP Conference Phone
Release 10.1
15-603915
Issue 02b
July 2017

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Contents
Chapter 1: B179 SIP conference phone.................................................................................. 7
Description............................................................................................................................. 7
Minimum requirements...................................................................................................... 8
B179 phone detail............................................................................................................. 8
Keypad........................................................................................................................... 10
Chapter 2: B179 display information.................................................................................... 12
Display screens..................................................................................................................... 12
On hook display.............................................................................................................. 12
Off hook display.............................................................................................................. 13
Information text............................................................................................................... 13
Line status table.............................................................................................................. 14
Line menu....................................................................................................................... 14
Navigating the menus............................................................................................................ 15
Using the web interface......................................................................................................... 16
Checking the IP address.................................................................................................. 16
Logging into the web server............................................................................................. 16
Chapter 3: Installing your B179............................................................................................. 18
Connecting the B179............................................................................................................. 18
Obtaining a network address.................................................................................................. 19
Registering an account.......................................................................................................... 19
Software upgrades and basic settings..................................................................................... 20
Upgrading the B179 software........................................................................................... 20
Setting the time and region............................................................................................... 21
Setting the language........................................................................................................ 21
Configuring the Conference Codes................................................................................... 22
Setting the PIN code........................................................................................................ 22
Chapter 4: Configuring your B179 in IP Office..................................................................... 23
IP Office SIP extensions........................................................................................................ 23
B179 licensing information..................................................................................................... 24
Enabling SIP extension support.............................................................................................. 25
B179 extension settings......................................................................................................... 27
Codec selection.............................................................................................................. 29
B179 user settings................................................................................................................. 30
Configuring a Conference Add Shortcode.......................................................................... 31
Allowing Extn/User Auto-creation............................................................................................ 32
Checking the B179 extension status....................................................................................... 33
Chapter 5: B179 settings configuration................................................................................ 34
Basic settings........................................................................................................................ 34
Account settings.................................................................................................................... 36
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Network settings.................................................................................................................... 37
NAT traversal settings............................................................................................................ 38
Transport settings.................................................................................................................. 39
TLS settings.................................................................................................................... 40
Media settings....................................................................................................................... 41
LDAP settings....................................................................................................................... 43
Web interface settings........................................................................................................... 45
Time settings........................................................................................................................ 45
Region settings..................................................................................................................... 46
System settings..................................................................................................................... 46
Quality of service................................................................................................................... 47
Chapter 6: Hard system recovery.......................................................................................... 49
Reset configuration................................................................................................................ 49
Restore firmware................................................................................................................... 49
Chapter 7: Headset and PA installation and settings.......................................................... 51
Connecting a wireless headset............................................................................................... 51
Connecting a PA interface box................................................................................................ 51
PA settings............................................................................................................................ 52
Activating internal microphone and speakers..................................................................... 52
Adjusting microphone volume from PA.............................................................................. 53
Adjusting PA calibration manually..................................................................................... 53
Chapter 8: Provisioning......................................................................................................... 55
Firmware upgrade on a single phone...................................................................................... 55
Upgrading firmware using the web interface...................................................................... 55
Upgrading firmware from a downloaded file....................................................................... 56
Firmware binary.............................................................................................................. 56
Upgrading firmware from a SD card.................................................................................. 56
Upgrading Firmware Using IP Office Check-Sync.............................................................. 57
Provisioning from a configuration file....................................................................................... 58
Exporting configuration.................................................................................................... 63
Importing configuration.................................................................................................... 64
Provisioning from a device management server....................................................................... 64
Configuring device management...................................................................................... 66
Setting up a device management server............................................................................ 67
Chapter 9: Managing contacts and conference groups...................................................... 69
Importing and exporting contacts............................................................................................ 69
Importing contacts........................................................................................................... 70
Exporting contacts........................................................................................................... 70
Importing and exporting conference groups............................................................................. 70
Chapter 10: Checking status and logs.................................................................................. 72
Checking device status.......................................................................................................... 72
Checking media status........................................................................................................... 72
Checking network status........................................................................................................ 73
Contents
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Checking SIP status.............................................................................................................. 73
Checking account status........................................................................................................ 73
Checking NAT traversal status................................................................................................ 74
Checking transport status....................................................................................................... 74
Checking time and region status............................................................................................. 74
Obtaining logs....................................................................................................................... 75
Chapter 11: Technical data..................................................................................................... 76
Contents
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Chapter 1: B179 SIP conference phone
Description
The B179 SIP conference phone is a simple, sophisticated, conference phone solution that extends
crystal-clear sound and smart productivity features to board rooms and large conference rooms
alike. The B179 helps improve employee productivity and collaboration between customers,
partners and suppliers. Use the instructions in this manual to operate and administer your B179
device with ease.
The Avaya B179 offers a host of innovative features:
• OmniSound® audio technology
• IP telephony for flexible and affordable telephony
• The option to use two accounts simultaneously
• IP Office-based conference support for 128 conferencing channels on the IP500 and IP500 V2
(each conference has a capacity of 3 to 64 parties)
• Support for check-sync message to trigger software upgrades via IP Office
• Support for IP Office centralized personal directory and centralized system directory
• Active call management (dialing new parties, splitting a multi-party call)
• Recorder capability
• Resiliency; the Avaya B179 is a future-proof product that is constantly evolving with smart new
features
• (Optional) Extra microphone connection for wider reception
• (Optional) Connection for wireless headset or PA system
Maintenance
Clean the equipment with a soft, dry cloth. Never use liquids. Cleaning your B179 device is that
simple. Just try to store the device in a friendly and secure environment, away from potential
hazards.
Related links
Minimum requirements on page 8
B179 phone detail on page 8
Keypad on page 10
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Minimum requirements
Before you proceed, ensure that you have the minimum required components:
• a working B179 device
• a power cable and AC adapter (for each device you install)
• an Ethernet network cable (for each device you install)
• a memory card (min. 2GB)
Optional components
You might incorporate any of the optional components during or following installation, such as a PA
interface box, security lock and cable, or wall-mounting bracket. Expansion microphones are also
supported, which can extend the voice pickup range from 320 sq. ft. to up to 750 sq. ft. We advise
that you refer to the appropriate documentation when installing these components.
The images that follow illustrate the B179 design and device interface. All the relevant ports,
indicators, and feature/dial buttons are identified.
Related links
Description on page 7
B179 phone detail
Label Description
1Three speakers
2Microphone
3Display screen
4Keypad
Table continues…
B179 SIP conference phone
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Label Description
5SD memory card port
6LEDs
— Flashing blue light: Incoming call
— Steady blue light: Call in progress
— Flashing red light: Hold (microphone and speaker turned OFF)
— Steady red light: Microphone turned OFF
Label Description
7Network cable port
8SD memory card port
9Expansion microphone port
10 AUX port
11 Security lock port
12 Power supply port
13 Expansion microphone port
Related links
Description on page 7
Description
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Keypad
The buttons located around the perimeter of the button display are explained in the table below. The
alphanumeric buttons are identified in the following section.
Note:
You can hold any button for two (2) seconds in order to open the phone book.
Button Description Button Description
C button
• No/End/Back/Cancel
• Start/Stop recording
Up arrow
• Navigation in menus
• Display of call list
Menu button
• Settings menu
Down arrow
• Navigation in menus
• Display of call list
OK button
• Yes/Confirm choice
Off-hook button
• Answer/connect new line
• During a call: Press to make a new
call
On-hook button
• Hang up/End line
Conference button
• Automatic dialing of conference
groups
• Press to call and connect all
members of a selected conference
group
Line button
• Line selection
Hold button
• Hold call
Mute button
• Mute call
Volume down button
• Decrease volume level
Volume up button
• Increase volume level
Entering text
Each alphanumeric button contains letters and characters - more than those shown on the button
(see the table below). Press the same button repeatedly to change to another character. If there are
two letters under the same button that you want to enter one after the other, you need to pause
momentarily between each letter.
Press C to delete the last character you entered.
B179 SIP conference phone
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Button Options Button Options
(blank) . - 1 A B C Ä Á À Ǻ 2
D E F É È 3 G H I 4
J K L 5 M N O Ö Ø Ň 6
P Q R S 7 T U V Ü Ú 8
W X Y Z 9
0
Related links
Description on page 7
Description
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Chapter 2: B179 display information
Display screens
The display screens allow you to view line statuses and menu items. Line statuses will appear on
the main screen with different icons to indicate each status. The following sections illustrate the
main displays, their icons, and their functions. When you press the MENU button, the display screen
will change so that you can view the menu options. Refer to the section Navigating the menus on
page 15 for more information on the menu options. Note also that the display screen changes
depending on whether or not your phone is on the hook.
Related links
On hook display on page 12
Off hook display on page 13
Information text on page 13
Line status table on page 14
Line menu on page 14
On hook display
When the phone is on the hook, press the button to display the following screen:
Label Description
1Date
2Time
3Display text
4 Registered
Table continues…
July 2017 Installing and Administering the IP Office B179 SIP Conference Phone 12
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Label Description
Not registered
5Account name
Related links
Display screens on page 12
Off hook display
When the phone is off the hook, press the button to display the following screen:
Label Description
1Call duration
2Time
3information text
4Phone lines (L1–L4)
5Line status
6Secure connection
Related links
Display screens on page 12
Information text
The display screen contains important textual elements known as “information text” that relate to
one of the following:
• the full number, extension number, or name of the phone line user (the name will be displayed
if the user's number is in the phone book)
• an explanation of what to do (for example, ENTER NUMBER)
• an explanation of your status (for example, HOLD when you place all calls on hold)
Related links
Display screens on page 12
Display screens
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Line status table
As mentioned above, the display screen also indicates line statuses via square-shaped icons. The
following table identifies all of the line status icons and what they represent.
Line status icon Description
Line free (before account name – telephone not registered)
Line connected (before account name – telephone registered)
Line on hold (HOLD displayed on the screen – all calls on hold)
Line (called party) busy
Own line put on hold by other party
Recording call
Secure connection
Related links
Display screens on page 12
Line menu
When you press the LINE button, the following Line menu screen appears:
Label Description
1Line/number/name
2New line (two lines if two accounts are registered)
3Option for creating or splitting conference calls
Related links
Display screens on page 12
B179 display information
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Navigating the menus
You can access the menu screen by pressing the MENU button. Use the same button to switch to
and from a menu. Your options and actions will vary from menu to menu. The images and the table
that follow identify the menu types and their various indicators.
Label Description
1Current menu
2Submenu
3Marked option — select by pressing the OK button
4Scrolling list — indicates the location of the marked option in the menu list
5Existing settings
6Marked option — select by pressing the OK button
7Marked name — select by pressing the OK button
Navigation and selection in menus
Button When pressed
MENU button Open and close the default menu screen.
C button Cancel the setting or return to the previous menu.
OK button Selects the marked option. This button is also used as a confirmation button; after
you have made changes to a setting, you must press OK to activate the new setting.
Arrow buttons Navigate to an option in the menu.
Numerical buttons Navigate to a corresponding option in the menu (see the menu trees below).
Table continues…
Navigating the menus
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Button When pressed
For example, press 2 to open PHONE BOOK and then press 3 to select EDIT
CONTACT.
Using the web interface
You can use the web browser of a PC connected to the network to manage the B179 contacts,
conference groups, and settings. For security reasons, recordings can only be managed directly on
the Avaya B179. All other settings that can be made directly on the Avaya B179 can also be made
via the web interface.
It is also possible to import and export contacts and conference groups, name user profiles, and
change PIN codes, which can be done via the web interface or through the IP Office configuration
file. The administrator can also view logs, update software and create a configuration file.
The default setting for the PIN code is 0000 for the user account (Default, Profile 1, Profile 2, Profile
3 and Profile 4) and 1234 for the administrator’s account (Admin). We recommend that you change
the PIN codes in order to protect the settings. The code may consist of eight digits. The
administrator can always view and change the PIN codes to the user accounts. The administrator’s
PIN code can only be reset with a complete reset to factory settings. Refer to Reset configuration on
page 49 for more information.
Checking the IP address
The following procedure allows you to check the network address that you will use to log into the
web server for the conference phone.
Procedure
1. Press MENU.
2. Select the sub menu STATUS > NETWORK (or press 8, 2 from the main menu).
The Network screen appears.
3. Check and make note of the conference phone’s network address listed under the heading
IP ADDRESS.
Logging into the web server
Using the information you retained from the previous procedure, you can access the web server to
which the conference phone connects. Note that you will require a profile and PIN code in order to
access the web server.
B179 display information
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Procedure
1. Type the conference phone IP address into your web browser and press Enter in order to
access the web server login page. If you are not sure of your conference phone network
address, refer to the section Checking the IP address on page 16.
2. On the web server login page, select the appropriate profile, enter the correct PIN code, and
click the Login button.
Using the web interface
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Chapter 3: Installing your B179
Connecting the B179
Connect the Avaya B179 to the network as illustrated below. Plug the Avaya B179 into the mains
using the power adapter as illustrated.
Once the connections are secure, place the conference phone in the middle of the table.
Note:
The Avaya B179 can be driven directly from the network if the network supports Power over
Ethernet (PoE).
Registering the B179
The Avaya B179 must obtain a network address and be registered in a SIP PBX before it can be
used. The easiest way to register an account and configure the settings in the Avaya B179 is to use
a computer connected to the same network and access the integrated web server. Refer to the
following section Obtaining a network address on page 19 for more information.
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Obtaining a network address
To connect to a network using DHCP: See the section Checking the IP address on page 16.
To connect to a network with static IP addresses: Use the following procedure.
Before you begin
You will need the IP address, host name, domain, netmask, gateway, DNS 1, and DNS 2. The host
name can be set freely. The domain and secondary DNS can be left blank.
Procedure
1. Press MENU.
2. Select the sub menu SETTINGS > ADVANCED (or press 6, 2 from the main menu).
3. Enter the PIN code. The default is 1234.
4. Select NETWORK (2).
5. Select STATIC IP.
6. Enter values for the IP ADDRESS; enter three digits (begin with 0 if necessary), press OK,
enter three digits, and so on.
7. Enter the HOST NAME (default is 'Avaya'), DOMAIN, NETMASK, GATEWAY, DNS1, and
DNS2.
When you are finished, the display shows 'DONE.'
Registering an account
The conference phone can be registered in a company SIP PBX or with a public IP telephony
service provider. You can store settings for two accounts in the Avaya B179.
To register your phone, you must have access to the account information and all necessary settings
that the SIP PBX or service provider requires.
For more information, refer to Account settings on page 36.
Procedure
1. From the web interface, select Settings > SIP.
2. Click Yes at “Enable account” under Account 1.
3. Enter the account information you have received.
The account name can be chosen freely and is the name or phone number you want to
appear on the phone display. Leave the default values if you have no other information.
4. Select a method of NAT traversal if you have received this information.
5. Select a different transport protocol if you have received this information.
Obtaining a network address
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6. Save the settings by clicking the Save button.
The Avaya B179 responds by showing “REGISTERING.” If registration is successful, your
selected account name will appear at the bottom of the display screen next to a shaded
square.
Next steps
Configure your desired media settings. Refer to Media settings on page 41 for more information.
Software upgrades and basic settings
The following settings should be made during installation. Note that all settings on the Basic tab also
affect the Default user profile. Other user profiles can be changed individually. The settings on the
Basic tab, except the name and PIN for Admin, can be modified by any user. Other settings require
a login as Admin.
Note also that these configurations are set in the web interface only.
Related links
Upgrading the B179 software on page 20
Setting the time and region on page 21
Setting the language on page 21
Configuring the Conference Codes on page 22
Setting the PIN code on page 22
Upgrading the B179 software
Use the following procedure to upgrade the B179 software to the latest version.
Procedure
1. From the web interface, select Settings > Provisioning.
2. Click the Check now button.
3. Compare the latest software version with the current version (shown on the web page).
4. If you want to upgrade, select the desired version in the list box and click the Upgrade
button.
The browser window and the display on the Avaya B179 shows that the upgrade has begun.
Note:
The download and installation of the new software can take several minutes. Do not
interrupt the upgrade and do not disconnect plugs to the Avaya B179 during the
upgrade. Doing so may render the conference phone inoperable.
Installing your B179
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