Avigilon 1.0W-H3PTZ-DP20 User manual

Installation Guide
Avigilon High Definition H.264 PTZ IP Dome
Camera Models:
1.0W-H3PTZ-DP20 and 2.0W-H3PTZ-DP20
920-0064A-Rev3

i
English
Important Safety Information
This manual provides installation and operation information and
precautions for the use of this dome camera. Incorrect installation
could cause an unexpected fault. Before installing this equipment read
this manual carefully. Please provide this manual to the owner of the
equipment for future use.
• Installation must be performed by qualified personnel only,
and must conform to all local codes.
• This product is intended to be supplied by a UL Listed
Power Unit marked “Class 2” or “LPS” or “Limited Power
Source” with output rated 24 VAC +/- 10%, 55 VA min.;
24 VDC +/- 10%, 44 W min. or Power over Ethernet (PoE)
Plus IEEE802.3at Type 2 compliant Power Sourcing
Equipment (PSE) rated 42.5-57 VDC, 25.5W min.
• Any external power supply connected to this product may
only be connected to another Avigilon product of the same
model series. External power connections must be
properly insulated.
• Do not connect directly to mains power for any reason.
The Warning symbol indicates the presence of
dangerous voltage within and outside the product
enclosure that may constitute a risk of electric shock,
serious injury or death to persons if proper precautions
are not followed.
The Caution symbol alerts the user to the presence of
hazards that may cause minor or moderate injury to
persons, damage to property or damage to the product
itself if proper precautions are not followed.
Warning — Failure to observe the following instructions
may result in severe injury or death.

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English
• Do not install near any heat sources such as radiators,
heat registers, stoves, or other sources of heat.
• Do not subject the cables to excessive stress, heavy loads
or pinching.
• Do not open or disassemble the device. There are no user
serviceable parts.
• Refer all servicing to qualified personnel.
Servicing may be required when the device has been
damaged (such as from a liquid spill or fallen objects), has
been exposed to rain or moisture, does not operate
normally, or has been dropped.
• Do not use strong or abrasive detergents when cleaning
the device body.
• Use only accessories recommended by Avigilon.
Caution — Failure to observe the following instructions
may result in injury or damage to the dome camera.

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English
Regulatory Notices
This device complies with part 15 of the FCC Rules. Operation is
subject to the following two conditions: (1) This device may not cause
harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
This Class B digital apparatus complies with Canadian ICES-003.
FCC Notice
This equipment has been tested and found to comply with the limits for
a Class B computing device pursuant to Subpart B of Part 15 of FCC
rules, which are designed to provide reasonable protection against
such interference when operated in a commercial environment.
Operation of this equipment in a residential area is likely to cause
interference, in which case the user at his/her own expense will be
required to take whatever measures may be required to correct the
interference.
Changes or modifications made to this equipment not expressly
approved by Avigilon Corporation or parties authorized by Avigilon
Corporation could void the user’s authority to operate this equipment.
Disposal and Recycling Information
When this product has reached the end of its useful life, please
dispose of it according to your local environmental laws and
guidelines.
European Union:
This symbol means that according to local laws and
regulations your product should be disposed of separately
from household waste. When this product reaches its end of
life, take it to a collection point designated by local
authorities. Some collection points accept products for free.
The separate collection and recycling of your product at the
time of disposal will help conserve natural resources and
ensure that it is recycled in a manner that protects human
health and the environment.

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English
Other Notices
Compilation and Publication Notice
This manual has been compiled and published covering the latest
product descriptions and specifications. The contents of this manual
and the specifications of this product are subject to change without
notice. Avigilon reserves the right to make changes without notice in
the specifications and materials contained herein and shall not be
responsible for any damages (including consequential) caused by
reliance on the materials presented, including but not limited to
typographical and other errors relating to the publication.
Intellectual Property Notice
No license is granted by implication or otherwise under any industrial
design, industrial design rights, patent, patent rights, or copyrights of
Avigilon Corporation or its licensors. Trademarks and registered
trademarks are the property of their respective owners.

English
Table of Contents
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Pendant Mount Adapter . . . . . . . . . . . . . . . . . . . . . . 3
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Camera Package Contents . . . . . . . . . . . . . . . . . . . 4
Installation Steps . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Connecting Cables . . . . . . . . . . . . . . . . . . . . 7
Securing the PTZ Dome Camera . . . . . . . . . 8
Assigning an IP Address . . . . . . . . . . . . . . . 8
Accessing the Live Video Stream . . . . . . . . . 9
For More Information . . . . . . . . . . . . . . . . . . 9
Cable Connections . . . . . . . . . . . . . . . . . . . . . 10
Connecting External Power . . . . . . . . . . . . . . . . . . 10
Connecting to External Devices . . . . . . . . . . . . . . 11
LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . 13
Reset to Factory Default Settings . . . . . . . . . 14
Setting the IP Address Through
the ARP/Ping Method . . . . . . . . . . . . . . . . . . . 15
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . 16
Limited Warranty & Technical Support . . . . 17

English

1
English
Overview
Front View
Feature Description
Serial Number Label Product serial number and part number
label.
Link LED Indicates if there is an active connection
in the Ethernet port.
Connection Status LED Provides information about device
operation. See LED indicators for more
information.
Connection Status LED
Serial Number Label Link LED

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English
Top View
Feature Description
External Power Accepts an external power connection when Power
over Ethernet is not available.
Lanyard Anchor The safety lanyard attaches to the anchor to
prevent the camera from falling during installation.
Ethernet Port Accepts an Ethernet connection to a network.
Server communication and image data
transmission occurs over this connection. Also
receives power when it is connected to a network
that provides Power over Ethernet.
External I/O Provides connections to external input/output and
audio/video devices. See the section about
connecting external devices for more information.
External Power
Ethernet Port
External I/O
Lanyard Anchor