Avitech Rainier 3G Plus User manual

User Manual
Rainier 3G
A new multiviewing experience
Revision 1.0.8, (May, 2014)

User Manual
ii
ABOUT THIS MANUAL
This manual contains information on how to use Avitech Rainier 3G.
The following conventions are used to distinguish elements of text throughout the manual.
provides additional hints or information that require special attention.
identifies warnings which must be strictly followed.
Any name of a menu, command, icon or button displayed on the screen is shown in a bold typeset. For example: On
the Start menu select Settings.
To assist us in making improvements to this user manual, we welcome any comments and constructive criticism.
Email us at: [email protected].
WARNING
Do not attempt to disassemble Rainier 3G. Doing so may void the warranty. There are no serviceable parts inside.
Please refer all servicing to qualified personnel.
TRADEMARKS
All brand and product names are trademarks or registered trademarks of their respective companies.
COPYRIGHT
The information in this manual is subject to change without prior notice. No part of this document may be
reproduced or transmitted in any form or by any means, electronic or mechanical for any purpose, without the
express written permission of Avitech International Corporation. Avitech International Corporation may have
patents, patent applications, trademarks, copyrights or other intellectual property rights covering the subject matter
in this document. Except as expressly written by Avitech International Corporation, the furnishing of this document
does not provide any license to patents, trademarks, copyrights or other intellectual property of Avitech International
Corporation or any of its affiliates.
TECHNICAL SUPPORT
For any questions regarding the information provided in this guide, call our technical support help line at
425-885-3863, or our toll free help line at 1-877-AVI-TECH, or email us also at [email protected]

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Contents
About This Manual....................................................................................................................ii
Technical Support.....................................................................................................................ii
Warranty.....................................................................................................................................v
Limitation of Liability................................................................................................................v
Extended Warranty Options.....................................................................................................v
Services and Repairs Outside the Warranty Period..............................................................v
Regulatory Information ............................................................................................................v
Federal Communications Commission (FCC) Statement.....................................................v
European Union CE Marking and Compliance Notices ........................................................v
Australia and New Zealand C-Tick Marking and Compliance Notice..................................v
1. Getting Started ............................................................................................................1
1.1 Package Contents..............................................................................................................1
1.2 Product Features ...............................................................................................................4
1.3 Specifications ....................................................................................................................6
1.4 Connections to the Rainier 3G.........................................................................................8
1.4.1 Proprietary DB9 to 4 BNC Breakout Cable .........................................................9
1.4.2 Proprietary DB26 to 16 BNC Breakout Cable ...................................................10
1.5 Application Scenarios.....................................................................................................11
1.5.1 One Rainier 3G Connect to Two Monitors ........................................................11
1.5.2 One Rainier 3G with Redundant Display (Monitor Failure Back-up Scheme)11
1.5.3 Two Rainier 3G Units Connected to a Dedicated Monitor...............................12
1.5.4 Two Rainier 3G Units Connected to Two Monitors..........................................12
1.5.5 Two Rainier 3G Units with Redundant Display
(VGA Cascade, Monitor Failure Back-up Scheme) ..........................................13
1.5.6 Four Rainier 3G Units Connected to Two Monitors.........................................13
1.5.7 Four Rainier 3G Units Connected to Three Monitors ......................................14
1.5.8 Six Rainier 3G Units Connected to Two Monitors ...........................................15
2. Hardware Configuration............................................................................................16
2.1 Cascading.........................................................................................................................18
2.1.1 Internal Cascading ..............................................................................................19
2.1.2 Cascading Two or More Rainier 3G Units (External).......................................21
3. Phoenix-Q Configuration..........................................................................................25
3.1 Connection Method.........................................................................................................25
3.2 Pinging the Rainier 3G ....................................................................................................25
3.3 Starting Up the Phoenix-Q Software..............................................................................26
3.4 Obtaining the UMD (Under Monitor Display) Data from Router..................................33
3.5 Window Layout ................................................................................................................37
3.5.1 Arranging Windows (by Group).........................................................................37

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3.5.2 Resizing Window.................................................................................................38
3.5.3 Full Screen Mode; Swap Window Contents......................................................38
3.5.4 Visual Studio........................................................................................................39
4. Basic Setup Using the Phoenix-Q Software............................................................43
4.1 File Menu ..........................................................................................................................43
4.2 Edit Menu..........................................................................................................................45
4.3 View Menu ........................................................................................................................47
4.4 System Menu....................................................................................................................48
4.5 Help Menu.........................................................................................................................64
5. Setting the Group/Module Properties ......................................................................66
5.1 Copy Window Properties ................................................................................................85
5.2 Undo/Redo Changes .......................................................................................................88
5.3 Align Windows.................................................................................................................88
5.4 Copy Window Size...........................................................................................................89
5.5 Start/Stop Alarm Sound and Special Layout ................................................................89
5.6 Setting Group Parameters..............................................................................................91
Example............................................................................................................................93
5.7 Briefing .............................................................................................................................96
5.8 Log Window .....................................................................................................................97
Appendix A Setting Up Audio......................................................................................98
Sample illustration 1.............................................................................................................102
Sample illustration 2.............................................................................................................103
Sample illustration 3.............................................................................................................104
Appendix B Setting Up the Alarm Sound..................................................................105
B.1 Alarm Sound Setup for No Video / Video Black / Video Freeze Occurrence...........105
B.2 Alarm Sound Setup for No Audio Occurrence ...........................................................107
B.3 Import and Export Alarm Sound ..................................................................................109
Appendix C Connection Method................................................................................111
C.1 Setting Up Static IP........................................................................................................111
C.1.1 Method 1: Change the IP Address of the Rainier 3G Chassis......................111
C.1.2 Method 2: Change the IP Address of the Controlling Computer .................113
For Windows XP................................................................................................113
For Windows 7...................................................................................................113
Appendix D Setting Up COM Port..............................................................................114
Appendix E Resetting to the Factory-Default State..................................................116

v
Warranty
Avitech International Corporation (herein after referred to as “Avitech”)
warrants to the original purchaser of the products manufactured in its
facility (the “Product”), that these products will be free from defects in
material and workmanship for a period of 1 year or 15 months from the
date of shipment of the Product to the purchaser. There is a 3 month
grace period between shipping and installation.
If the Product proves to be defective during the 1 year warranty period,
the purchaser’s exclusive remedy and Avitech’s sole obligation under
this warranty is expressly limited, at Avitech’s sole option, to:
(a) repairing the defective Product without charge for parts and labor;
or (b) providing a replacement in exchange for the defective Product;
or (c) if after a reasonable time is unable to correct the defect or
provide a replacement Product in good working order, then the
purchaser shall be entitled to recover damages subject to the limitation
of liability set forth below.
Limitation of Liability
Avitech’s liability under this warranty shall not exceed the purchase
price paid for the defective product. In no event shall Avitech be liable
for any incidental, special, or consequential damages, including
without limitation, loss of profits for any breach of this warranty.
If Avitech replaces the defective Product with a replacement Product
as provided under the terms of this Warranty, in no event will the term
of the warranty on the replacement Product exceed the number of
months remaining on the warranty covering the defective Product.
Equipment manufactured by other suppliers and supplied by Avitech
carries the respective manufacturer’s warranty. Avitech assumes no
warranty responsibility either expressed or implied for equipment
manufactured by others and supplied by Avitech.
This Warranty is in lieu of all other warranties expressed or implied,
including without limitation, any implied warranty of merchantability or
fitness for a particular purpose, all of which are expressly disclaimed.
This Hardware Warranty shall not apply to any defect, failure, or
damage: (a) caused by improper use of the Product or inadequate
maintenance and care of the Product; (b) resulting from attempts by
other than Avitech representatives to install, repair, or service the
Product; (c) caused by installation of the Product in a hostile operating
environment or connection of the Product to incompatible equipment;
or (d) caused by the modification of the Product or integration with
other products when the effect of such modification or integration
increases the time or difficulties of servicing the Product.
Any Product which fails under conditions other than those specifically
covered by the Hardware Warranty, will be repaired at the price of
parts and labor in effect at the time of repair. Such repairs are
warranted for a period of 90 days from date of reshipment to customer.
Extended Warranty Options
Avitech offers OPTIONAL Extended Warranty plans that provide
continuous coverage for the Product after the expiration of the
Warranty Period. Contact an Avitech sales representative for details
on the options that are available for the Avitech equipment.
Services and Repairs Outside the Warranty Period
Avitech makes its best offer to repair a product that is outside the
warranty period, provided the product has not reached its end of life
(EOL). The minimum charge for such repair excluding shipping and
handling is $200 (US dollars).
AVITECH INTERNATIONAL CORPORATION
● 15377 NE 90th Street Redmond, WA 98052 USA
● TOLL FREE 1 877 AVITECH
● PHONE [phone]
● FAX [phone]
●[e-mail]
● http://avitechvideo.com
Regulatory Information
Marking labels located on the exterior of the device indicate the
regulations that the model complies with. Please check the marking
labels on the device and refer to the corresponding statements in this
chapter. Some notices apply to specific models only.
Federal Communications Commission (FCC) Statement
This equipment has been tested and found to comply with the limits for
a Class A digital device, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is
likely to cause harmful interference, in which case the user will be
required to correct the interference at his own expense. Properly
shielded and grounded cables and connectors must be used in order
to meet FCC emission limits. Avitech is not responsible for any radio or
television interference caused by using other than recommended
cables and connectors or by unauthorized changes or modifications to
this equipment. Unauthorized changes or modifications could void the
user's authority to operate the equipment. Operation is subject to the
following 2 conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
European Union CE Marking and Compliance Notices
Statements of Compliance
English
This product follows the provisions of the European Directive
1999/5/EC.
Dansk (Danish)
Dette produkt er i overensstemmelse med det europæiske direktiv
1999/5/EC.
Nederlands (Dutch)
Dit product is in navolging van de bepalingen van Europees Directief
1999/5/EC.
Suomi (Finnish)
Tämä tuote noudattaa EU-direktiivin 1999/5/EC määräyksiä.
Français (French)
Ce produit est conforme aux exigences de la Directive Européenne
1999/5/EC.
Deutsch (German)
Dieses Produkt entspricht den Bestimmungen der Europäischen
Richtlinie 1999/5/EC.
Ελληνικά (Greek)
To προϊόν αυτό πληροί τις προβλέψεις της Ευρωπαϊκής Οδηγίας
1999/5/EC.
Íslenska (Icelandic)
Þessi vara stenst reglugerð Evrópska Efnahags Bandalagsins númer
1999/5/EC.
Italiano (Italian)
Questo prodotto è conforme alla Direttiva Europea 1999/5/EC.
Norsk (Norwegian)
Dette produktet er i henhold til bestemmelsene i det europeiske
direktivet 1999/5/EC.
Português (Portuguese)
Este produto cumpre com as normas da Diretiva Européia 1999/5/EC.
Español (Spanish)
Este producto cumple con las normas del Directivo Europeo
1999/5/EC.
Svenska (Swedish)
Denna produkt har tillverkats i enlighet med EG-direktiv 1999/5/EC.
Australia and New Zealand C-Tick Marking and
Compliance Notice
Statement of Compliance
This product complies with Australia and New Zealand's standards for
radio interference.

1
1. Getting Started
The Rainier 3G allows users to monitor up to 8 SDI (3G/HD/SD)/CVBS sources through a single unit. It
features a built-in 8x8 crosspoint switcher to efficiently manage multiple inputs and 2 outputs, and users
can cascade up to 8 modules to monitor 64 video sources on one or 2 screens. A Rainier 3G outputs a
full 1080p signal. Exhibiting flawless clarity and dynamic control, the Rainier 3G delivers a new
multiviewing experience.
This chapter introduces the features and specifications as well as external components of Rainier 3G.
1.1 Package Contents
After unpacking the shipping carton, the following items can be found:
Avitech Rainier 3G
Utility Disc (software and user manual)
12 V DC Power Adapter (optional) *
Standard Power Cord (USA customer only)
RS-485 Cascading Cable (optional –
when purchasing 2 or more Rainier 3G)
D
DVI Cascading Cable (optional –
when purchasing 2 or more Rainier 3G)

2
RJ-50 GPI Terminal Block
D
DVI-I Male to Female Cable (optional) **
DVI to HDMI®Adapter (optional)
D
DVI to VGA Adapter (optional)
Avitech DB26 to 16 BNC Breakout Cable
(optional)
D
Avitech DB9 to 4 BNC Breakout Cable
(optional)
Avitech TACP (optional) ***
D
Avitech RJ-45 to RS-232 (DB9-FM) Cable
(optional –refer to the “NOTE” below)

3
Ear with screw (already installed on Rainier
3G upon order for assembly on to rack mount)
D
Table 1-1 Package Contents
* This is an optional external power supply, along with the associated dual power supply PCBA inside the
Rainier 3G, achieves power redundancy. If this optional external power supply is connected, the main
power supply (AC or DC) can be unplugged on the Rainier 3G without affecting power supply to the unit.
** When using the DVI-I female connector on the Rainier 3G, the connector may easily be damaged if the
DVI-I plug (male) has bent or damaged pins. With this optional DVI-I male to female cable permanently
connected to the Rainier 3G, the female connector of the Rainier 3G will not be damaged.
*** The Avitech TACP can be used with the Rainier 3G. Contact the authorized dealer or refer to the TACP
User Manual for more details.
Due to space limitation the serial connector is replaced with a RJ-45 connector. The Avitech RJ-45 to
RS-232 (DB9-FM) cable is needed for serial function. The pin definition is shown next.
Figure 1-1 Avitech RJ-45 to RS-232 (DB9-FM) Cable

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1.2 Product Features
Featuring automatic sensing of input signals, the Rainier 3G supports up to 2 3G/HD outputs and 2 DVI-I
outputs (HDMI through DVI to HDMI adapter).
Table 1-2 Rainier 3G Series Video Comparison

5
Featuring dual AES audio inputs and one AES audio output for monitoring, the Rainier 3G supports
audio delay.
Table 1-3 Rainier 3G Series Audio Comparison
1. Embedded digital audio signals stream into high definition digital video signals. Inputs can contain
embedded digital video and digital audio signals.
2. AES (Audio Engineering Society) –Officially known as AES3, it is a digital audio standard used for
carrying digital audio signals between various devices. AES was designed primarily to support PCM
(pulse-code-modulated) encoded audio in either DAT (digital audio tape) format at 48kHz or compact
disc format at 44.1kHz.
3. Analog audio is superior to digital audio due to the absence of fundamental error mechanisms which
are present in digital audio systems; including aliasing, quantization noise, and supposed limitations in
dynamic range.
The OSD (on screen display) provides the following visual guides:
–labels
–3D borders
–alarms (video loss, video freeze, black video, audio loss/audio high/audio low detection)
–VU/PPM ballistic scale meter (user-adjustable)
–interpreted WSS, LTC and AFD metadata for aspect ratio adjustment, time code display and
formatting
Reliable engineering offers no Single Point of Failure that ensures system integrity if a module fails, with
an optional redundant power supply that offers increased security. What’s more, the Rainier 3G provides
a dual power supply with DC input as well as a replaceable front fan module for easy maintenance and
minimum upkeep.

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1.3 Specifications
Input
SDI/CVBS
(BNC connector)
Automatic sensing
3G-SDI: 1080p60, 1080p59.94, 1080p50 (4:2:2)
HD-SDI: 1080p30, 1080p29.97, 1080p25, 1080PsF24
(segmented frame), 1080PsF23.98, 1080i59.94, 1080i60,
1080i50, 1035i60, 1035i59.94, 720p59.94, 720p60, 720p50
SD-SDI: 480i60, 480i59.94, 576i50
NTSC/PAL
HDMI and DVI
(through HDMI to
DVI adapter)
Automatic sensing, input can be used as background or to cascade with
another Rainier 3G; the following input signals are supported:
1024x768, 50Hz/60Hz/75Hz
1280x960, 50Hz/60Hz
1280x1024, 50Hz/60Hz/75Hz
1360x765, 50Hz/60Hz
1400x1080, 50Hz/60Hz
1600x1200, 50Hz/60Hz
1680x1050, 50Hz/60Hz
1920x1080, 50Hz/60Hz
1920x1200, 50Hz/60Hz
VGA
(through adapter)
Automatic sensing through an adapter in CASCADE IN-1/2 port; input
can be used as background or to cascade with another Rainier 3G;
input signals supported:
1024x768, 50Hz/60Hz
1280x960, 50Hz/60Hz
1280x1024, 50Hz/60Hz
1360x765, 50Hz/60Hz
1400x1080, 50Hz/60Hz
1600x1200, 50Hz/60Hz
1680x1050, 50Hz/60Hz
1920x1080, 50Hz/60Hz
1920x1200, 50Hz/60Hz
Audio
(through Avitech
DB26 to 16 BNC
breakout cable)
AUDIO IN-1/-2 port, stereo; input signals supported:
Analog; 2 channel per video
AES; 4-channel per video (balanced and unbalanced)
Embedded; 8 channel per video
GPI
(through GPIO box)
8; configuration through GPIO utility (refer to Pacific GPIO reference
guide for details)
LTC
(through Avitech
DB9 to 4 BNC
breakout cable)
Linear (or Longitudinal) Time Code input
(encoding of SMPTE Time Code data in an audio signal)
Electrical: Single End
Impedance: >30k ohms
Sensitivity: 500 mV pk-pk (5V maximum)

7
Output
DVI and HDMI
(through HDMI to
DVI adapter)
User configurable:
1024x768, 50Hz/60Hz/75Hz
1280x960, 50Hz/60Hz/75Hz
1280x1024, 50Hz/60Hz/75Hz
1360x765, 50Hz/60Hz/75Hz
1400x1080, 50Hz/60Hz/75Hz
1600x1200, 50Hz/60Hz/75Hz
1680x1050, 50Hz/60Hz/75Hz
1920x1080, 50Hz/60Hz
1920x1200, 50Hz/60Hz
SDI
(BNC connector)
Looping output of the SDI input (non-configurable)
3G-SDI: 1080p60, 1080p59.94, 1080p50 (4:2:2)
HD-SDI: 1080p30, 1080p29.97, 1080p25, 1080PsF24
(segmented frame), 1080PsF23.98, 1080i59.94, 1080i60,
1080i50, 1035i60, 1035i59.94, 720p59.94, 720p60, 720p50
SD-SDI: 480i60, 480i59.94, 576i50
SDI
(BNC connector)
Output (non-configurable)
3G-SDI: 1080p60, 1080p50 (4:2:2)
HD-SDI: 720p60, 720p50
Note: No 3G-SDI video output is possible when the item Output Timing
in Phoenix-Q program is set at VESA
Audio
(through Avitech
DB9 to 4 BNC
breakout cable)
AES audio for monitoring
GPO
(through GPIO box)
8; configuration through GPIO utility (refer to Pacific GPIO reference
guide for details)
LTC
(through Avitech
DB9 to 4 BNC
breakout cable)
Looping output of the Linear (or Longitudinal) Time Code input
(encoding of SMPTE Time Code data in an audio signal)
Electrical: Single End
Impedance: >30k ohms
Sensitivity: 500 mV pk-pk (5V maximum)
Note: Output follow input format.
Others
Power
Power consumption is 70W
Power Supply:
100 ~ 240 V AC / 12 V DC adapter
Dimensions/Weight
Dimensions: 439×367×44 mm (17.3×14.4×1.73 inch)
Weight: 3.8 kg (8.4 lb)
Environment/Safety
Temperature:
Operating: 0  C (32  F) to 40  C (104  F)
Storage: –10  C (14  F) to 50  C (122  F)
Humidity: 0% to 80% relative, non-condensing
Safety: FCC/CE/C-Tick/Class A
Table 1-2 Specifications

8
1.4 Connections to the Rainier 3G
Figure 1-1 Rainier 3G Components
Front Panel
Indicator
Lights green when the Rainier 3G is powered on
Table 1-3 Rainier 3G Front Component Description
Rear Panel
SDI IN
BNC connector for SDI (3G/HD/SD) CVBS (NTSC/PAL) video sources
RS-485 In/Out
For serial cascading input/output
LTC Audio In
AES audio input/output for monitoring through proprietary DB9 to 4 BNC
breakout cable (SPDIF IN/OUT) as well as for pulling LTC Time Code out
of serial digital video and displaying it (LTC IN/OUT)
Note: Refer to the next figure for the pin-out assignments
SDI LOOP OUT
SDI connector for SDI video out loop (output signal coming from SDI IN
port only)
Note: Often used for preview or as input for another device
Cascade In
DVI connector for multimedia input
(cascade from other Rainier 3G or video source as background image)
DVI OUT
Connect to the monitor’s DVI signal cable
Audio Input
Each connector can include up to 4 analog stereo pairs/AES audio inputs
through proprietary DB26 to 16 BNC breakout cable
Note: Refer to the next figure for the pin-out assignments
SDI OUT
BNC connector supports SDI (3G/HD/SD) signal for long distance output
Note: No video output from this port is possible when the item Output
Timing in Phoenix-Q software is set at VESA
ID
Rotary dial to assign unique addresses in systems with 2 or more chassis
Dip Switches
Updates the firmware and resets the Rainier 3G to the factory-default
setting.
Serial
RJ-45 connector for signal from the computer through the proprietary
RJ-45 to RS-232 (DB9-FM) cable
Ethernet (IP)
For setup through the Avitech Phoenix-Q utility through network
connection
GP Input
RJ-50 connector for general purpose input
Power (DC 12V)
Connects to the 12 V DC power adapter
Power (AC)
Connects to the 100 to 240 V AC power cord
Table 1-4 Rainier 3G Rear Component Description

9
1.4.1 Proprietary DB9 to 4 BNC Breakout Cable
Figure 1-2 Proprietary DB9 to 4 BNC Breakout Cable

10
1.4.2 Proprietary DB26 to 16 BNC Breakout Cable
Figure 1-3 Proprietary DB26 to 16 BNC Breakout Cable
Each window can support 4 pairs of audio sources (comprised of left and right channel on each pair,
hence the 8-channel).
The left and right channel of each pair must have the same source. If the left channel is set as embedded
audio, the right channel must be set as embedded audio; it cannot be set as analog audio.
However, different pairs can have different sources (e.g., pair 1 can have embedded audio as its source;
pair 2 can have analog audio as its source, and so forth).

11
1.5 Application Scenarios
The following figures are for illustration purposes only. Select the appropriate configuration based on the
requirements.
1.5.1 One Rainier 3G Connected to Two Monitors
CV stands for NTSC/PAL signal.
1.5.2 One Rainier 3G with a Redundant Display (Monitor Failure Back-up Scheme)

12
1.5.3 Two Rainier 3G Units Connected to a Dedicated Monitor
1.5.4 Two Rainier 3G Units Connected to Two Monitors

13
1.5.5 Two Rainier 3G Units with a Redundant Display
(VGA Cascade, Monitor Failure Back-up Scheme)
1.5.6 Four Rainier 3G Units Connected to Two Monitors

14
1.5.7 Four Rainier 3G Units Connected to Three Monitors

15
1.5.8 Six Rainier 3G Units Connected to Two Monitors