Avocent Cyclades ACS User manual

590-660-501E
Cyclades® ACS Advanced Console Server
Installation/Administration/User Guide
For Technical Support:
www.avocent.com/support

FCC Warning Statement
The Cyclades ACS advanced console server has been tested and found to comply with the limits for Class A
digital devices, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a commercial environment.
This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in
accordance with the Installation and Service Manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference in which case the user is
required to correct the problem at his or her own expense.
Notice about FCC Compliance for All Cyclades ACS Advanced Console Server Models
To comply with FCC standards, the Cyclades ACS advanced console server requires the use of a shielded CAT
5 cable for all interface ports. Notice that this cable is not supplied with either of the products and must be pro-
vided by the customer.
Canadian DOC Notice
The Cyclades ACS advanced console server does not exceed the Class A limits for radio noise emissions from
digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications.
L’Cyclades ACS advanced console server n’émete pas de bruits radioélectriques dépassant les limites
applicables aux appareils numériques de la classe A prescrites dans le règlement sur le brouillage radioélectrique
edicté par le Ministère des Communications du Canada.
Safety and EMC Approvals and Markings
FCC Part 15 A, ICES-003, C-Tick, VCCI Class A, BSMI Class A, MIC Class A, CE (EN55022 Class A,
EN55024, EN60950-1), GS, CB, CSA/UL 60950-1, Solaris Ready™, NEBS for ACS 16 NEBS and ACS 32
NEBS with single or dual DC power supplies

Cyclades®ACS Advanced
Console Server
Installation/Administration/User
Guide
Avocent, the Avocent logo, The Power of Being There, DSView and
Cyclades are registered trademarks of Avocent Corporation or its
affiliates in the U.S. and other countries. All other marks are the property
of their respective owners.
© 2009 Avocent Corporation. All rights reserved. 590-660-501E

Instructions
This symbol is intended to alertthe user to the presence of important operating and maintenance
(servicing) instructions in the literature accompanying the appliance.
Dangerous Voltage
This symbol is intended to alert the user to the presence of uninsulated dangerous voltage within the
product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.
Power On
This symbol indicates the principal on/off switch is in the on position.
Power Off
This symbol indicates the principal on/off switch is in the off position.
Protective Grounding Terminal
This symbol indicates a terminal which must be connected to earth ground prior to making any other
connections to the equipment.

iii
Table of Contents
List of Tables..................................................................................................................vii
List of Figures .................................................................................................................xi
Chapter 1: Introduction ................................................................................................... 1
Overview............................................................................................................................................1
Connectors on the ACS Console Server ............................................................................................1
Accessing the ACS Console Server and Connected Devices .............................................................2
Web Manager.....................................................................................................................................2
Prerequisites for Using the Web Manager........................................................................................3
Types of Users....................................................................................................................................3
Security ..............................................................................................................................................3
Authentication....................................................................................................................................4
IPv6....................................................................................................................................................5
Services not supporting IPv6......................................................................................................5
VPN....................................................................................................................................................5
Packet Filtering .................................................................................................................................6
Structure of IP filtering...............................................................................................................6
Add rule and edit rule options....................................................................................................7
SNMP.................................................................................................................................................8
Notifications, Alarms and Data Buffering.........................................................................................8
Syslog servers .............................................................................................................................8
Managing Users of Connected Devices.............................................................................................9
Configuring access to connected devices...................................................................................9
ACS Console Server and Power Management ..................................................................................9
Configuring power management ..............................................................................................11
Options for managing power....................................................................................................11
Hostname Discovery........................................................................................................................12
Chapter 2: Installation ................................................................................................... 13
Important Pre-installation Requirements........................................................................................13
Basic Installation Procedures..........................................................................................................13
Making an Ethernet connection................................................................................................14
TABLE OF CONTENTS

iv Cyclades ACS Advanced Console Server Installation/Administration/User Guide
Making a direct connection to configure the network parameters...........................................14
Turning on the console server and the connected devices .......................................................15
Performing basic network configuration using the wiz command ...........................................16
Adding users and configuring ports using the Web Manager..................................................20
Other Methods of Accessing the Web Manager...............................................................................20
Installing PC Cards.........................................................................................................................21
Connecting PDUs ............................................................................................................................21
Chapter 3: Web Manager for Regular Users................................................................ 25
Using the Web Manager ..................................................................................................................25
Features of Regular User Forms.....................................................................................................26
Connect............................................................................................................................................26
Connect to the console server...................................................................................................27
Connect to serial ports .............................................................................................................27
Connection protocols for serial ports.......................................................................................28
IPDU Power Management...............................................................................................................29
Outlets Manager.......................................................................................................................29
Outlets Group Ctrl....................................................................................................................30
View IPDU info.........................................................................................................................30
Security ............................................................................................................................................32
Chapter 4: Web Manager for Administrators............................................................... 33
Common Tasks for ACS Console Server Administrators.................................................................33
Common Features of Administrator Forms.....................................................................................34
Logging Into the Web Manager.......................................................................................................35
Overview of Administrative Modes..................................................................................................36
Wizard mode.............................................................................................................................36
Expert mode..............................................................................................................................37
Chapter 5: Configuring the ACS Console Server in Wizard Mode............................ 39
Step 1: Security Profile....................................................................................................................39
Step 2: Network Settings..................................................................................................................43
Step 3: Port Profile..........................................................................................................................44
Step 4: Access ..................................................................................................................................45
Step 5: Data Buffering.....................................................................................................................47

Table of Contents v
Step 6: System Log...........................................................................................................................49
Chapter 6: Applications................................................................................................. 51
Configuring the Console Server in Expert Mode.............................................................................51
Overview of menus and forms...................................................................................................51
Applications Menu and Forms.........................................................................................................53
Connect.....................................................................................................................................53
IPDU Power Management .......................................................................................................54
Applications - IPDU Power Mgmt. - Outlets Group Ctrl.........................................................57
Applications - IPDU Power Mgmt. - View IPDUs Info............................................................58
Applications - IPDU Power Mgmt. - Configuration ................................................................60
Applications - IPDU Power Mgmt. - Software Upgrade..........................................................61
Expert - Applications - PMD Configuration....................................................................................62
Applications - PMD Configuration- General...........................................................................62
Applications - PMD Configuration- Outlet Groups.................................................................62
Applications - PMD Configuration- Users Management.........................................................63
Expert - Applications - Terminal Profile Menu...............................................................................66
Chapter 7: Network Menu and Forms .......................................................................... 69
Host Settings ....................................................................................................................................70
General host settings ................................................................................................................70
Disabling and enabling IPv4 or IPv6 protocols.......................................................................71
IPv4 settings..............................................................................................................................72
IPv6 settings..............................................................................................................................73
Syslog...............................................................................................................................................77
PCMCIA Management.....................................................................................................................78
VPN Connections.............................................................................................................................87
SNMP...............................................................................................................................................91
Firewall Configuration....................................................................................................................95
Host Table......................................................................................................................................104
Static Routes ..................................................................................................................................105
Chapter 8: Security Menu and Forms ........................................................................ 109
Users and Groups..........................................................................................................................109
Active Ports Sessions .....................................................................................................................112
Authentication................................................................................................................................113

vi Cyclades ACS Advanced Console Server Installation/Administration/User Guide
Configuring authentication for console server logins............................................................113
Security Profiles.............................................................................................................................120
Security certificates ................................................................................................................124
Chapter 9: Ports Menu and Forms ............................................................................. 127
Physical Ports................................................................................................................................127
Virtual Ports ..................................................................................................................................148
Ports Status....................................................................................................................................151
Ports Statistics ...............................................................................................................................152
Expert - Ports - Hostname Discovery............................................................................................153
Chapter 10: Administration Menu and Forms........................................................... 155
System Information ........................................................................................................................155
Notifications...................................................................................................................................156
Time/Date.......................................................................................................................................160
Boot Configuration ........................................................................................................................162
Backup Configuration....................................................................................................................164
Upgrade Firmware ........................................................................................................................166
Reboot............................................................................................................................................167
Online Help....................................................................................................................................167
Appendices................................................................................................................... 171
Appendix A: Technical Specifications ...........................................................................................171
Appendix B: Safety, Regulatory and Compliance Information......................................................172
Appendix C: Technical Support.....................................................................................................180

vii
List of Tables
Table 1.1: ACS Console Server Connectors......................................................................................2
Table 1.2: Authentication Methods Supported ..................................................................................4
Table 1.3: Add Rule and Edit Rule Option Definitions .....................................................................7
Table 1.4: TCP Protocol Option Definitions.....................................................................................7
Table 1.5: Common Administrator Tasks for Configuring Software.................................................9
Table 2.1: ACS Console Server Serial Port Pin-out........................................................................15
Table 2.2: Tasks Related to Connecting PDUs ...............................................................................22
Table 3.1: Description of Regular User Web Interface...................................................................26
Table 3.2: Java Applet Buttons for Connecting to the Console Server...........................................27
Table 3.3: Available Serial Port Protocols .....................................................................................28
Table 3.4: Regular User - Outlet Management Buttons..................................................................30
Table 3.5: Power Management Display Information by Detected IPDU........................................30
Table 4.1: Administrator - Common Administrative Tasks.............................................................33
Table 4.2: Description of Administrator Web Manager Buttons.....................................................34
Table 4.3: Administrator - Options for Trying, Saving and Restoring Configuration Change.......35
Table 4.4: Administrator - Logout Button and Other Information in the Upper Right...................35
Table 5.1: Wizard - Serial Port Enabled Services for Each Security Profile..................................40
Table 5.2: Wizard - Serial Port Enabled Services for Each Security Profile..................................40
Table 5.3: Wizard - Enabled Protocols for Each Security Profile..................................................40
Table 5.4: Port Profile Setup Options.............................................................................................44
Table 5.5: Wizard - Add User Dialog: Field Names and Definitions .............................................46
Table 5.6: Wizard - Data Buffering Field Names and Definitions..................................................48
Table 5.7: Differences Beween Remote and Local Data Buffering.................................................48
Table 6.1: Expert Mode Screen Elements........................................................................................52
Table 6.2: Expert - Outlets Manager Icons Description.................................................................56
Table 6.3: Expert - Outlet Groups Ctrl Information .......................................................................57
LIST OF TABLES

viii Cyclades ACS Advanced Console Server Installation/Administration/User Guide
Table 6.4: Expert - Applications - Ipdu Power Mgmt - View IPDUs Info Description...................58
Table 6.5: IPDU Power Mgmt Configuration Description.............................................................60
Table 6.6: Conventions Used in Specifying Outlets for User Accessibility.....................................64
Table 6.7: Outlet Designations on Daisy-chained IPDUs (PM10 shown)......................................65
Table 6.8: Methods for Specifying a Specific Port on Daisy-chained IPDUs.................................66
Table 7.1: Expert - Network Menu Descriptions.............................................................................69
Table 7.2: Network - Host Settings General Tab Form Field .........................................................70
Table 7.3: Network - Host Setting - IPv4 Field Defintions .............................................................73
Table 7.4: Network - Host Setting - IPv6 Field Defintions .............................................................74
Table 7.5: Modem Dialog Box Fields..............................................................................................80
Table 7.6: ISDN Dialog Box Fields.................................................................................................81
Table 7.7: GSM Dialog Box Fields .................................................................................................82
Table 7.8: Ethernet Dialog Box Fields............................................................................................83
Table 7.9: CompactFlash / Hard Drive Dialog Box Fields ............................................................84
Table 7.10: Wireless LAN Dialog Box Fields..................................................................................85
Table 7.11: CDMA Dialog Box Fields ............................................................................................86
Table 7.12: Field and Menu Options for Configuring a VPN Connection......................................89
Table 7.13: Expert - Fields and Menu Options for SNMP Configuration ......................................93
Table 7.14: Expert - TCP Options Fields........................................................................................99
Table 7.15: UDP Options................................................................................................................99
Table 7.16: Expert - Firewall Configuration Input/Output Interface and Fragments Fields.......100
Table 7.17: Expert - Target LOG Options Selection Fields..........................................................101
Table 7.18: Reply Packet Names and Definitions .........................................................................102
Table 7.19: Routing Type Fields in the New/Modify Route Dialog Box .......................................106
Table 8.1: Expert - Add User Dialog Field Names and Definitions..............................................110
Table 8.2: Expert - Active Ports Sessions Information..................................................................112
Table 8.3: Tasks for Setting up Authentication Servers.................................................................114
Table 8.4: Enabled Services to Access the Console Server Under Each Security Profile ...........121