Avocent AMWorks Reference guide

Avocent, the Avocent logo, AMX, AMWorks, OSCAR and The
Power of Being There are trademarks or registered trademarks
of Avocent Corporation or its affiliates. All other marks are the
property of their respective owners.
© 2003 Avocent Corporation. All rights reserved.
AMWORKS™
Installation Procedures

USA Notification
Warning: Changes or modifications to this unit not expressly approved by the party
responsible for compliance could void the user's authority to operate the equipment.
Note: This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses and can radiate radio frequency energy and, if
not installed and used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a residential area is
likely to cause harmful interference in which case the user will be required to correct the
interference at his own expense.
Canadian Notification
This digital apparatus does not exceed the Class A limits for radio noise emissions from
digital apparatus set out in the Radio Interference Regulations of the Canadian Department
of Communications.
Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites
applicables aux appareils numériques de la classe A prescrites dans le Règlement sur le
brouillage radioélectrique édicté par le Ministère des Communications du Canada.
Japanese Approvals
Agency Approvals
EN55022 Class A, EN55024, EN61000-3-2, EN61000-3-3, EN60950, FCC 47CFR Part15 Class A,
CSA C22.2 No. 60950, IEC 60950, FCC 15 Class A, UL 60950 third edition, VCCI Class A

Table of Contents
Installing AMWorks . . . . . . . . . . . . . . . . . . . . . . . . . 1

1

1
Installing AMWorks
Follow the instructions provided in this section to install AMWorks. If you
already have AMWorks installed, we strongly recommend that you update to
the most recent revision on your installation CD.
If you are updating to AMWorks 5.0.x.x (or later) from 4.x.x.x (or earlier), we
also recommend that you update the firmware on your AMX50xx devices to
revision 3.x.x.x (or later). The AMX50xx devices must be at revision 3.x.x.x or
later to be fully compatible with all revisions of AMWorks from 5.0.x.x and
later. At this time, you also should update user station and server (AMIQ)
firmware. You may update your firmware either before or after you
update AMWorks.
Download the AMX system firmware update files from the following location:
ftp://ftp.avocent.com/public/product-upgrades/AMX/AMX50xx/. See the
Updating Firmware topic in the AMWorks Help for instructions on updating
the rmware on your AMX50xx devices.
To install AMWorks for the rst time:
1. Place the AMWorks install CD into an appropriate drive and select Setup.
2. Follow the on-screen instructions.
3. Run AMWorks. You will be prompted for a password. The default
password is password. We recommend that you change the password
from its default setting. See Changing Your Password in the
AMWorks Help.
4. After initial installation, congure the network settings.
NOTE: The rst time AMWorks is installed, the network settings must be congured.
To update from AMWorks 3.0.x.x (or earlier):
1. Ensure that the correct database information is distributed across the
AMX system by performing a Synchronize System Database command
from your existing AMWorks installation. Use the AMWorks database as
the database reference source.
2. Note all user group and server group information. This upgrade will not
restore current user and server group information.
3. Stop the mySql service. You must have administrator privileges to do this.
If you are unsure about this process, contact your system administrator.

2 AMWorks Installation Procedures
4. Uninstall the existing AMWorks installation.
5. Continue with the instructions provided above for installing AMWorks for
the rst time.
To update from AMWorks 4.x.x.x (or later):
1. Ensure that the correct database information is distributed across the
system by performing a Synchronize System Database command from
your existing installation. Use the AMWorks database as your
database source.
2. When synchronization has completed, close your version of AMWorks.
3. Place the install CD for your new version of AMWorks into your CD drive,
and select Setup.
4. Follow the on-screen instructions: you may install the new version of
AMWorks over the old version, and you may choose to keep your existing
database intact.
5. Proceed to the next section.
To complete the installation:
1. After updating AMWorks, follow the instructions in Discovering Devices or
Adding Devices in the AMWorks Help. If AMWorks exists on the same
physical network and subnet as the AMX50xx devices, then you will only
need to perform a Discover Devices command, and all of your AMX50xx
devices will be automatically discovered. If they are not automatically
discovered, check that the cong ID specied in the Network Settings
dialog box matches the cong ID specied on all of your
AMX50xx devices.
2. Perform a Synchronize System Database command on your newly
congured system.
a. Choose one of your AMX50xx devices as your database source.
b. Select the Overwrite option.
c. Click the Start button.
3. Update the rmware on your AMX50xx devices, if you have not already
performed this operation. After updating rmware, proceed to step 4.
NOTE: Unless rmware updates are made to AMX50xx devices, synchronization of the system
databases will not be performed successfully.
4. If you wish to set up user groups and server groups you may do so now.

2 AMWorks Installation Procedures
LIMITED WARRANTY
Avocent Corporation warrants to the original retail purchaser that this product is and will be free from defects
in materials and workmanship for a period of 24 months from the date of purchase.
Additionally, all Avocent products carry an unconditional thirty-day satisfaction guarantee. If, for
any reason, you are dissatised with the performance of this product, you may return it to the point
of purchase for a refund of the purchase price (excluding shipping charges). This guarantee does not
apply to special order products, and may not be available through all resellers. During the warranty
period, purchaser must promptly call Avocent for a RETURN MATERIALS AUTHORIZATION (RMA)
number. Make sure that the RMA number appears on the packing slip, proof of purchase, AND
ON THE OUTSIDE OF EACH SHIPPING CARTON. Unauthorized returns or collect shipments will
be refused.
Ship prepaid to: Avocent Corporation
4991 Corporate Drive
Huntsville, AL 35805 U.S.A.
Telephone: [phone]
The above limited warranty is voided by occurrence of any of the following events, upon which the product is
provided as is, with all faults, and with all disclaimers of warranty identied below:
1. If defect or malfunction was caused by abuse, mishandling, unauthorized repair, or use other
than intended.
2. If unauthorized modications were made to product.
3. If unreported damages occurred in any shipment of the product.
4. If damages were due to or caused by equipment or software not provided by Avocent.
5. If the unit is used with non-grounded or incorrectly polarized AC power.
6. If the product is used in contradiction to any instruction provided by any User Guide or Instruction Sheet
provided to you or with the product.
7. If the product is damaged due to power surges, water exposure or act of God including lightning.
EXCEPT AS SPECIFICALLY PROVIDED ABOVE AND TO THE MAXIMUM EXTENT ALLOWED BY LAW,
AVOCENT CORPORATION DISCLAIMS ALL WARRANTIES AND CONDITIONS WHETHER EXPRESS,
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AN AUTHORIZED AVOCENT DEALER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES
OR LOSSES.
©2003 Avocent Corporation. All rights reserved.

590-386-001A
For Technical Support:
Avocent Corporation
4991 Corporate Drive
Huntsville, Alabama 35805-6201 USA
Tel: [phone]
Fax: [phone]
Avocent International Ltd.
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Shannon, County Clare, Ireland
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Fax: [phone]
Email: [email protected]
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