Avocent DSViewTM Installation and maintenance instructions

Installer/User Guide
DSView™

DSView™
Installer/User Guide
Avocent, the Avocent logo, The Power of Being There, OutLook,
DSView, AutoView, DSR, Dambrackas Video Compression,
Click and Connect and OSCAR are trademarks or registered
trademarks of Avocent Corporation or its affiliates. All other
marks are the property of their respective owners.
© 2003 Avocent Corporation. All rights reserved.

Table of Contents
Chapter 1: Product Overview
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Features and Benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Chapter 2: Installation
Installing the DS Management Software Suite . . . . . . .9
Chapter 3: Basic Operations
Launching the DS Management Software . . . . . . . . . .15
Working with the DS Management Software . . . . . . .15
Viewing Target Devices . . . . . . . . . . . . . . . . . . . . . . . . .16
Adding and Configuring DS Appliances
and Target Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Adding and Managing DS Users . . . . . . . . . . . . . . . . .25
Setting the Remote Session Window Size . . . . . . . . . . .27
Accessing Target Devices . . . . . . . . . . . . . . . . . . . . . . . .29
Sharing or Terminating a Device Session . . . . . . . . . .30
Rebooting and Changing Power States . . . . . . . . . . . .33
Chapter 4: Advanced Operations
Changing the System Settings . . . . . . . . . . . . . . . . . . . .37
Configuring the Event Log . . . . . . . . . . . . . . . . . . . . . .40
Setting Up a DSAuth Server . . . . . . . . . . . . . . . . . . . . .41
Altering Settings in DSView . . . . . . . . . . . . . . . . . . . . .43
Creating and Using Keyboard Macros . . . . . . . . . . . . .44
Changing Cursor Settings . . . . . . . . . . . . . . . . . . . . . . .49
Adjusting Video Parameters . . . . . . . . . . . . . . . . . . . . .50
Updating Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
Appendices
Appendix A: Technical Support . . . . . . . . . . . . . . . . . .59
Appendix B: TCP Ports . . . . . . . . . . . . . . . . . . . . . . . . .60
Appendix C: Telnet Operations . . . . . . . . . . . . . . . . . . .65
Appendix D: Terminal Emulation . . . . . . . . . . . . . . . .83
Appendix E: Setting SNMP Traps . . . . . . . . . . . . . . . .96
Appendix F: Menus and Commands . . . . . . . . . . . . . .97
Appendix G: Glossary . . . . . . . . . . . . . . . . . . . . . . . . .100

Contents
1
Product Overview
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Features and Benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Chapter 1: Product Overview 3
Chapter 1: Product Overview
Overview
The DS Management Software suite is used to manage DS, DSR and CPS net-
work appliances and SPC power control devices.
The DS Management Software suite is comprised of three components:
• DSView™- A Win32®application that allows DS users to manage target
devices through Avocent network appliances. The Client allows for IP-
based video, serial and power management sessions. DSView consists of a
node manager, video viewer and Telnet viewer.
• DSAdmin - A graphical application used to create and alter DS topology
and permission information that is stored on a DSAuth Server.
• DSAuth (DS Authentication Server) - A central repository for DS topol-
ogy information, DS user permissions and centralized services such
as authentication, access control, audit, DS appliance monitoring and
Client/DS appliance updates. DS users may specify a backup authentica-
tion server in addition to the primary server.
The DS Management Software suite includes secure, browser-based access
to virtually any device in the data center, including access to all major server
platforms and serial-based devices.
The following figure illustrates an example system configuration using the DS
Management Software suite. For more information on how the components of
the DS Management Software suite work together, see Appendix B.

4DSView Installer/User Guide
Figure 1.1: Example System Configuration Using DS Management Software
Features and Benefits
Network rebooting and troubleshooting
The DSView interface uses industry standard IP connections so that you can
easily troubleshoot, or even reboot a server, from the Network Operations
Center (NOC), from your desk or from any location in the world. With DSView,
you can access all of your data center devices from a single screen - making
complex network access and control remarkably easy.
DSView Client
DS Users
Primary DSAuth Server
Backup DSAuth Server (*)
DSAdmin
Local User
DS Appliance
(DSR, DS1800, CPS)
Cascade
Device
Target Device
Target Device
Target Devices
(*) Optional

Chapter 1: Product Overview 5
Creating and managing user permissions
The DSAdmin and DSAuth applications provide centralized network
access, control and security for DS appliances. DSAdmin configures
DS topology, permissions and per-device contact information. DSAuth
stores the DS topology, permissions and per-device contact informa-
tion and performs third-party authentication during connection to
the switch.

6DSView Installer/User Guide

Contents
2
Installation
Installing the DS Management Software Suite . . . . . . .9

Chapter 2: Installation 9
Chapter 2: Installation
Installing the DS Management Software Suite
Installation of the DS Management Software suite is comprised of three steps:
• Installing the DSAuth Server
• Installing DSAdmin
• Installing the DSView Client
The DS Management Software suite can be installed from the CD or using a
self-extracting .zip file downloaded from the Avocent web site.
The DSAuth Server, DSAdmin and the DSView Client must be present and
configured before access can be gained.
NOTE: You will need to reboot your system as part of the installation process. This is necessary
for Windows®to properly register the new application.
Installing the DSAuth Server
NOTE: The DSAuth Server MUST be installed on a PC running Windows 2000 or Windows
XP with Service Pack 1, or on a PC running Windows NT®4.0 Service Pack 4 or higher on an
NTFS hard drive partition.
The DSAuth Server is a central repository for DS topology information, user
permissions and centralized services such as authentication, access control,
audit, appliance monitoring and Client/appliance updates. DS users can define
a primary and backup DSAuth Server.
DSAdmin can be installed on the same machine as the DSAuth Server, or on a
separate machine. If DSAdmin is installed on a separate machine, it accesses
the DSAuth Server using a network connection.
For more information on how the DS (and CPS) appliances and DS Manage-
ment Software communicate with each other, see Appendix B.
To install from the CD:
1. Log on to the PC as Administrator.
2. Insert the DS Management Software CD. An autorun file will bring up a
menu of installation options.

10 DSView Installer/User Guide
3. When prompted to select a program to install, select Install DSAuthentication
Server. The software will check the Avocent web site to ensure you have the
latest version of the DSAuth Server software. If a newer version is found, it
will be automatically downloaded. The installation will then begin.
4. Follow the on-screen instructions. Windows will determine if the Microsoft
Windows Installer Service is available. If it is not, Windows will install it
and reboot the system. Setup will automatically continue after the reboot.
5. Continue following the on-screen instructions. The session time-out value
will determine how long a DSView session can remain inactive before it is
automatically logged out. The default time-out is 15 minutes. Selecting Dis-
able inactivity timeout feature or entering a Øwill disable this feature.
6. The Installer will determine if the Microsoft®Data Access Components
(MDAC) need to be installed. If so, they will be loaded and the system will
reboot. Setup will automatically continue after the reboot.
7. When the DSAuth Server has finished installing, a system reboot is required.
To install using the DS Management Software downloaded
from Avocent:
1. Log on to the PC as Administrator.
2. Using your DS appliance’s installer/user guide and quick install guide,
download the DS Management Software from the Avocent web site (Go to
www.avocent.com and click the Support link. On the Technical Support
page, click the Product Upgrades link.).
3. Double-click on the executable downloaded from Avocent. The installation
will begin.
4. Follow the on-screen instructions. Windows will determine if the Microsoft
Windows Installer Service is available. If it is not, Windows will install it
and reboot the system. Setup will automatically continue after the reboot.
5. Continue following the on-screen instructions. The session time-out value
will determine how long a session can remain inactive before it is auto-
matically logged out. The default time-out is 15 minutes. Selecting Disable
inactivity timeout feature or entering a Øwill disable this feature.
6. The Installer will determine if the MDAC components need to be installed.
If so, they will be loaded and the system will reboot. Setup will automati-
cally continue after the reboot.

Chapter 2: Installation 11
7. When the DSAuth Server has finished installing, a system reboot is required.
Installing DSAdmin
DSAdmin is the administrative front end for the DSAuth Server that is used to
configure user information and access levels. DSAdmin can be installed on the
same machine as the DSAuth Server, or on a separate machine and then con-
nected to the DSAuth Server through the network.
During the installation, a window will appear; enter the name or IP address
of the PC where the DSAuth Server is installed. This will be your primary
DSAuth Server. Also, if you are installing a non-English version of the DS
Management Software, you will be prompted for the name of a default
user setting.
To install from the CD:
1. Log on to the PC as Administrator.
2. Insert the DS Management Software CD. An autorun file will bring up a
menu of installation options.
3. When prompted to select a program to install, select Install DSAdmin. The
software will check the Avocent web site to ensure you have the latest
version of the DSAdmin software. If a newer version is found, it will be
automatically downloaded. The installation will then begin.
4. Follow the on-screen instructions.
To install using the DS Management Software downloaded
from Avocent:
1. Log on to the PC as Administrator.
2. Using your DS appliance’s installer/user guide and quick install guide,
download the DS Management Software from the Avocent web site (Go to
www.avocent.com and click the Support link. On the Technical Support
page, click the Product Upgrades link.).
3. Double-click on the executable downloaded from Avocent. The installation
will begin.
4. Follow the on-screen instructions.

12 DSView Installer/User Guide
Installing the DSView Client
The DSView Client displays a listing of servers that an individual user can
access. The DSAuth Server will check your NT domain cached credentials
and provide a list of target devices available to you. There is a refresh option
in the event that a new target device is added, changed or deleted. Once you
have selected a target device from the list, the video of the selected target
device will display in a remote session window on the DS user’s monitor. The
DSView Client can be installed on any PC running a Win32 platform.
During the installation, a window will appear; enter the name or IP address
of the PC where the DSAuth Server is installed. This should be the same
name or IP address that you specified when installing the DSAdmin soft-
ware. Also, if you are installing a non-English version of the DSView Client
software, you will be prompted for the name of a default user setting.
To install from the CD:
1. Log on to the PC as Administrator.
2. Insert the DS Management Software CD. An autorun file will bring up a
menu of installation options.
3. You will be prompted to select a program to install. Select Install DSView.
The software will check the Avocent web site for a newer version of the
DSView Client software. If a newer version is found, it will be automatically
downloaded. The installation will then begin.
4. Follow the on-screen instructions.
To install using the DS Management Software downloaded
from Avocent:
1. Log on to the PC as Administrator.
2. Using your DS appliance’s installer/user guide and quick install guide,
download the DS Management Software from the Avocent web site (Go to
www.avocent.com and click the Support link. On the Technical Support
page, click the Product Upgrades link.).
3. Double-click on the executable downloaded from Avocent. The installation
will begin.
4. Follow the on-screen instructions.

Contents
3
Basic Operations
Launching the DS Management Software . . . . . . . . . .15
Working with the DS Management Software . . . . . . .15
Viewing Target Devices . . . . . . . . . . . . . . . . . . . . . . . . .16
Adding and Configuring DS Appliances
and Target Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Adding and Managing DS Users . . . . . . . . . . . . . . . . .25
Setting the Remote Session Window Size . . . . . . . . . . .27
Accessing Target Devices . . . . . . . . . . . . . . . . . . . . . . . .29
Sharing or Terminating a Device Session . . . . . . . . . .30
Rebooting and Changing Power States . . . . . . . . . . . .33