AVPro Edge AC-MX-42X User manual

User Manual
AC-MX-42X
1

INTRODUCTION.................................................................................4
FEATURES ........................................................................................4
WHATS IN THE BOX ...........................................................................4
SPECIFICATIONS ...............................................................................5
FRONT AND REAR PANEL OVERVIEW.....................................................6
INITIAL SETUP: WEBUI ......................................................................7
ADVANCED SETUP: WEBUI INPUT SETTINGS ........................................ 11
ADVANCED SETUP: WEBUI OUTPUT SETTINGS ...................................... 12
ADVANCED SETUP: WEBUI OUTPUT SETTINGS SWITCH MODE ................. 13
ADVANCED SETUP: WEBUI EXTRACTED AUDIO SETTINGS....................... 13
WEBUI: VIDEO MATRIX .................................................................... 14
WEBUI: I/O CONFIG - INPUT SETTINGS.............................................. 15
WEBUI: I/O CONFIG - OUTPUT SETTINGS............................................ 16
WEBUI: I/O CONFIG - OUTPUT SETTINGS CONT. .................................. 17
WEBUI: SYSTEM - IP SETTINGS ......................................................... 18
WEBUI: SYSTEM - TELNET SETTINGS .................................................. 19
WEBUI: SYSTEM - ADMIN WEB INTERFACE .......................................... 19
WEBUI: SYSTEM - USER WEB INTERFACE ............................................ 20
WEBUI: SYSTEM - CLOUD SERVICES ................................................... 21
WEBUI: SYSTEM - FIRMWARE UPDATE CONT........................................ 22
WEBUI: SYSTEM - HARDWARE ........................................................... 22
WEBUI: DIAGNOSTICS - HDMI IN ...................................................... 23
WEBUI: DIAGNOSTICS - HDMI IN CONT. ............................................. 24
WEBUI: DIAGNOSTICS - HDMI OUT .................................................... 25
WEBUI: CONSOLE ............................................................................ 26
FRONT PANEL CONTROL - FUNCTIONAL MODE BUTTON.......................... 27
FRONT PANEL CONTROL - MATRIX MODE SWITCHING ........................... 27
FRONT PANEL CONTROL - DA MODE SWITCHING .................................. 27
FRONT PANEL CONTROL - SCALING IN MATRIX MODE ........................... 28
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FRONT PANEL CONTROL - SCALING IN DA MODE .................................. 28
AUDIO OUTPUT ............................................................................... 28
FRONT PANEL CONTROL - EDID MANAGEMENT: .................................... 29
IR CONTROL: IR REMOTE.................................................................. 31
RS-232 AND TCP/IP CONTROL:.......................................................... 32
COMMAND LIST: .............................................................................. 33
COMMAND LIST CONTINUED:............................................................. 34
TROUBLESHOOTING ......................................................................... 35
BANDWIDTH CHART ......................................................................... 36
BANDWIDTH CHART: CONTINUED....................................................... 37
MAINTENANCE ................................................................................ 38
DAMAGE REQUIRING SERVICE ........................................................... 38
SUPPORT........................................................................................ 39
WARRANTY ..................................................................................... 39
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The AC-MX-42X is a four input by dual output HDMI matrix switcher. It supports HDMI 2.1, HDCP 2.3, and
up to 8K video resolution with 40Gbps bandwidth capacity. This matrix switcher is perfect for working with
the latest gaming consoles, streaming devices, and satellite receivers, connecting them to 8K TVs and
projectors. In addition, this matrix equalizes and amplies the output to ensure HDMI signals will transmit
through long HDMI cables without loss of quality.
Our best developers have been hard at work bringing our integrators an easy-to-use web based user
interface that allows them to set up, troubleshoot, and control this 8K 4x2. The AVPro Edge user interface
(AEUI) allows for easy conguration and sets up the 8K 4x2. This 8K matrix switcher also comes with a
screen on the unit that can tell you the IP address for connecting directly to your control system.
From built-in scaling to complete EDID control and conguring, you can customize every aspect of this
device to work perfectly for your system.
Features
·HDMI 2.1
·FRL (5)
·HDCP 2.3
·40Gbps Bandwidth Support
·8K60 4:2:0 Support4K resolutions at 120 frames per
second
·8K resolutions at 60 frames per second
·Full HDR Support (HDR 10 & 12 Bit)
·Dolby Vision, HDR10+ and HLG Support
·HDCP 2.3 (and all earlier versions supported)
·8K > 1080p Down Scaler (Out 2)
·Perfect AVR Bypass deliver 40Gbps to Display and un-
compressed audio to AVR
·Advanced EDID Management
·IR, RS-232 and LAN Control Options
·Digital Toslink Out (7CH PCM, DD, DTS)
·Balanced Analog Out (2CH PCM)
·Down-scaling mode for mixed systems
·Driver Support for Crestron, C4, RTI, ELAN and more
·Extracted Audio Supports DD+, DTS Master Audio on
Toslink
·Extracted Audio bound to output 1 or 2
Whats in the box
·AC-MX-42X (Matrix Switch)
·5V/2A Locking Power Supply
·1 x IR Remote Control (Battery not included)
·1 x 3 Pin Terminal Connector (For RS232)
·Mounting Ears
4
Introduction
*3V CR2025 Battery Required For IR Remote Control
Not Included

Specications
5

6
Front and Rear Panel Overview
Front Panel
Display
OUT1 Input
Select Button
OUT2 Input
Select Button
Output Mode
Button
OUT2 Scaler
Button
Micro USB
Port
IR Receiving
Eye
LAN Connection Extracted
Audio
Power
Port
RS-232
Port
HDMI
Outputs
HDMI
Inputs

7
Initial Setup: WebUI
1. Connect the HDMI Input sources to the HDMI Inputs on the back of the matrix.
2. Connect the HDMI/devices to the HDMI Outputs.
3. Connect the network LAN cable to the RJ45 port labeled IP CONTROL.
4. Power on the sources (Inputs).
5. Power on the Output devices/displays.
6. Connect the 5V power supply to power on the matrix and then to a suitable power source.
7. To Enable/Disable DHCP, press and hold the Functional Mode select button for 3 seconds. With the
matrix connected to the local network, using a computer on the same network open up a web browser
and type the HIP (Host IP Address) into the address bar to navigate to the WebUI.
The AC-MX-42X can be controlled using the Micro USB port, 3pin RS232, or over TCP/IP using the LAN
connection. For initial setup it is recommended to connect the matrix to a local area network (LAN) and
use a computer on the same network in conjunction with the built in WebUI. After making all the physical
connections, the rst step will be to check for any Firmware Updates. The below steps are an example of
this setup, other control options are covered in separate sections of this user manual.
DHCP Enabled
OUT1 Input LEDs will ash once.
DHCP Enabled
OUT2 Input LEDs will ash once.
Default Network Settings
·RouterIP192.168.001.001
·HostIP192.168.003.247
·NetworkMask255.255.252.000
·TIP23
·DHCP0(OFF)
NOTE: To view the current IP Address press any
button to wake up the front screen then press and
hold the OUT2 SELECT button and the Scaler for OUT2
button at the same time for approximately 6 seconds.
*Requires Firmware Main V0.93.01/NET V1.09 or higher*
OUT2 Input
Select Button
OUT2 Scaler
Button

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8. With the WebUI open, navigate to System. Click on the Privacy Policy and Terms of Use, this will open
these documents in a new tab for review. Once read click on the boxes next to each to agree. When
both are checked the switch for Enable Cloud Services will be selectable (will be red or disabled by
default). Click to enable (the switch will turn green).
9. With the Cloud Services enabled under the Hardware section click the Update Firmware button to
check for new Firmware OTA (over the air). This will compare the rmware versions currently loaded
on the AC-MX-42X and compare to the latest available. If it is up to date, you will see a prompt stating
“No update available!”
10.If an update is available, the following prompt will show. Simply click UPDATE.
11.If a new update is available a le will automatically be selected, simply click the UPLOAD button to
load the rmware les to the Matrix. Uploading does not install the Firmware, that is the next step.

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12.Once the rmware le has been uploaded, it will display all containing rmware les. Here you can
select individual rmware les to load or simply leave all les/options selected. If the version currently
installed is not newer (does not need to be updated), then that update will be skipped automatically.
Click the UPLOAD button to start.
13.Once the progress bar hits 100% click the CLOSE button, the rmware upgrade process is complete.
14.With the Firmware up to date it’s time to start setting up the matrix. With the AVPro Edge WebUI
open, navigate to the I/O Conifg section. Label the applicable Inputs (Apple TV, Cable Box, Roku, etc)
under the Input Settings - Label.
15.Label the Outputs (Living Room, Bedroom, Den, etc) under the Video Output Settings - Label.

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16.Set the HDMI Video Scaling if needed. HDMI OUT 2 has two options for scaling, they are:
·4K/8K->2K Thiswilldownscaleboth4Kand8Kresolutionsdownto2K(1080P).
·8k->4k Thiswilldownscalean8Ksignaldownto4K
17. With the system and all it’s components powered up it’s time to verify signal path from source to the
sync. For now leave EDID settings to their default 1080P 2CH, the next section Advanced Setup will
cover the more advance settings.
18.Navigate to the Diagnostics Page and use the Signal Present indicator light under HDMI INPUTS
to verify the connection. Green means HDMI source is detected, red means that the source is not
detected. If red verify that the input is powered on and that the HDMI cable is properly connected to
the source and to the back of the matrix.
19.Now verify that the connections to the HDMI outputs. If detected the HDMI OUT tab will display some
of the connected sync’s EDID information like Manufacturer, Preferred Timing, and Deep Color Support.
If these elds are blank verify that the sync devices are powered on and that the HDMI/HD cables are
properly connected to the back of the matrix.
20.With everything connected and powered on, veried you are getting all of your sources on all of your
displays.
21.Problems with a source or sync, see the Troubleshooting section for help on page 36.

Advanced Setup: WebUI Input Settings
After verifying good signal path from source to sync now it is time to go through the rest of the settings to
maximize the setup. Starting with the input side with the EDID and Audio Mode settings.
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1. With the WebUI open, navigate to the I/O Conifg tab and focus on the Input Settings section at the
top.
2. Set the EDID on each input by selecting the resolution drop-down rst (default is set to 1080P). The
options are 1080P, 4K30Hz, 4K60Hz Y420, 4K60Hz, and FRL 10G_8K. If you select USER1 EDID, then
the drop-downs change to allow you to select from and output to copy from. You can select any of the
4 HDMI outputs then click the COPY button. This will save that outputs EDID to the USER1 slot.
3. Next use the drop-down to select NO 3D, or 3D depending on the displays capability.
NOTE: Currently the only resolution you can choose NO 3D for is 1080P.
4. Next drop-down select either SDR (standard dynamic range) or HDR (High Dynamic Range).
5. The fourth drop-down in the EDID section is for the audio, you can select 2CH, 6CH, or 8CH.
6. Click the APPLY button to set the EDID.
7. Verify you are still getting that source to all your displays and that the image looks correct.
NOTE: Some older displays may take an HDR signal and display correctly (ignoring the HDR Metadata)
others will not ignore the HDR part of the signal and may display incorrectly.

Advanced Setup: WebUI Output Settings
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1. Now navigate to the Video Output Settings under I/O Cong
2. In addition to the Output Label (name/alias), there are 3 settings for the HDMI outputs.
3. State - Here you can Enable or Disable either HDMI Output 1 or HDMI Output 2.
4. Video Scaling - HDMI OUT1 Video Scaling has two options
a. No Scaling - Default, scaling on HDMI OUT1 is turned o
b. 4K to 1080P - Any 4K signal will be downscaled to 2K (1080P)
5. Bitstream Audio - Here you can Enable or Disable the Bitstream Audio (the audio over HDMI).
O
Disabled
On
Enabled

Advanced Setup: WebUI Output Settings
Switch Mode
1. The AC-MX-42X has two distinct switching modes, these two modes are:
a. Matrix - This mode provides the ability to route any Input to any Output or to both outputs at any
time.
b. DA - In this mode the AC-MX-42X acts like a Distribution Amplier as any Input selection change is
mirrored on both HDMI Outputs. This means if you change OUT1 from INPUT2 to INPUT3, OUT2
will also change to INPUT3. Any change includes using the front panel buttons, WebUI, or RS-232
& TCP/IP commands.
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1. The extracted audio ports include Enable/Disable switch and Audio Source selection. This is selectable
when in Matrix Mode (Video Output Settings). If in DA Mode the audio will follow the currently
selected HDMI INPUT as both HDMI OUT1 and HDMI OUT2 are mirrored.
Advanced Setup: WebUI
Extracted Audio Settings

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WebUI: Video Matrix
Use this page to route the video INPUTS and OUTPUTS.
·Click on the INPUT number to select (example below shows IN 1)
·With the INPUT selected simply click on the OUTPUT you want to send that source to (it will highlight
green after selected).
·Note: If you rename the INPUTS/OUTPUTS using the I/O Cong page they will display here.

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WebUI: I/O Cong - Input Settings
Input Settings Label - Use this to give an name/alias to your inputs (Apple TV, Cable Box, Roku, etc).
Note: There is a 15 character limit to this eld, the name will replace the default “IN #” throughout the rest
of the WebUI (for instance the Video Matrix tab).
Input Settings EDID - Use these four drop-downs to select your preferred EDID.
The available combinations are as follows.
1. 1080P_2CH
2. 1080P_6CH
3. 1080P_8CH
4. 1080P_3D_2CH
5. 1080P_3D_6CH
6. 1080P_3D_8CH
7. 4K30HZ_3D_2CH
8. 4K30HZ_3D_6CH
9. 4K30HZ_3D_8CH
10. 4K60HzY420_3D_2CH
11. 4K60HzY420_3D_6CH
12. 4K60HzY420_3D_8CH
13. 4K60HZ_3D_2CH
14. 4K60HZ_3D_6CH
15. 4K60HZ_3D_8CH
16. 1080P_2CH_HDR
17. 1080P_6CH_HDR
18. 1080P_8CH_HDR
19. 1080P_3D_2CH_HDR
20. 1080P_3D_6CH_HDR
21. 1080P_3D_8CH_HDR
22. 4K30HZ_3D_2CH_HDR
23. 4K30HZ_3D_6CH_HDR
24. 4K30HZ_3D_8CH_HDR
25. 4K60HzY420_3D_2CH_HDR
26. 4K60HzY420_3D_6CH_HDR
27. 4K60HzY420_3D_8CH_HDR
28. 4K60HZ_3D_2CH_HDR
29. 4K60HZ_3D_6CH_HDR
30. 4K60HZ_3D_8CH_HDR
31. FRL10G_8K_2CH_HD
32. FRL10G_8K_6CH_HD
33. FRL10G_8K_8CH_HD
NOTE: If you select USER1 EDID, then drop-downs change to allow you to select from and output to
copy from. You can select any of the 4 HDMI outputs then click the COPY button (this replaces the Apply
button). This will save that outputs EDID to the USER1 slot.
Input Settings Signal - The Signal Indicator on the HDMI INPUTS shows the current state of the
connection HDMI source. Green means the HDMI source is detected, red means that the source is not
detected. If red verify that source is powered on and that the HDMI cable is
properly connected to the source and to the back of the matrix.

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Output Settings Label - Use this to give an name/alias to your outputs (Living Room, Den, Kitchen, etc).
Note: There is a 15 character limit to this eld, the name will replace the default “OUT #” throughout the
rest of the WebUI (for instance the Video Matrix tab).
Output Settings State - This is an enable/disable dropdown. By default this will be Enabled. To change
the setting click on the box and then select Disabled. Set to Disabled, that OUTPUT will not produce a
signal.
Output Settings Video Scaling - HDMI OUT2 has two options for scaling
·4K/8K->2K-Thisoptionwilltakeanddownscaleany4Kresolutionor8Kresolutionanddownscale
itto2K.
·8K->4K-Thisoptionwilltakeany8Ksignalanddownscaleitto4K.
Output Settings Bitstream Audio - This is an enable/disable switch. By default this will be Enabled/
Green. To change the setting simply click to switch. Disabled/Red there will be no AudThis is an enable/
disable switch. By default this will be Enabled/Green. To change the setting simply click to switch.
Disabled/Red there will be no Audio passed on that HDMI output.
NOTE: This setting has no aect on the Extracted Audio outputs.
WebUI: I/O Cong - Output Settings
O
Disabled
On
Enabled

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WebUI: I/O Cong - Output Settings Cont.
Audio Settings Enable/Disable Switch - Use this switch to Enable/Disable the Extracted Audio Ports.
Audio Source - With Audio Settings switch Enabled, you can use this dropdown to select which output you
want the extracted audio to follow.

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WebUI: System - IP Settings
Host Name - Devices name on the network. This eld is automatically lled with Model Name by default.
Model Name - Displays the AVProEdge Model/Part number.
Serial Number - Displays the Serial Number of the matrix.
MAC Address - Displays the devices MAC Address.
IP assignment - This drop-down has two options.
1. Manual
2. Automatic (DHCP)
Default out of the box will be set to Automatic (DHCP), the IP Address, Subnet Mask, Gateway, Primary
DNS, and Secondary DNS will be assigned by your network controller. If you select Manual, you can use the
text elds to enter your own Network settings. Once all elds have been lled out, click the green Apply
Button to set. A prompt will appear to conrm the change, click OK to conrm.
This area contains relevant network information of the AC-MX-42X.

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WebUI: System - Telnet Settings
This area contains relevant Telnet settings for the AC-MX-42X. There are two elds that can changed,
Enable Disable switch and the Port Number.
• Enable - This switch has two options, Green/Enabled (Default) and
Red/Disabled.
• Port - This eld is used to change the Telnet Port of the AC-MX-42X.
You can use the text led to enter a number or use the Up/Down
arrow buttons to increase/decrease the number.
WebUI: System - Admin Web Interface
This switch has two options, Red/Disabled (Default) and Green/Enabled. When enabled (green) there will
be three elds that appear, Username, Password, and Conrm Password.
Default Username - admin
Default Password - admin
Once the desired Username and Password has been entered,
click the green APPLY button to set.
With the Admin Web Interface enabled, the only menu that will be accessible using the WebUI will be the
Matrix tab. The rest of the settings will require the Admin log in to access.

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WebUI: System - User Web Interface
This switch has two options, Red/Disabled (Default) and Green/Enabled. When enabled (green) there will
be three elds that appear, Username, Password, and Conrm Password.
NOTE: The Admin Web Interface must rst be Enabled and setup before this eld will be available to
change.
Default Username - user
Default Password - user123
Once the desired Username and Password has been entered, click
the green APPLY button to set.
Note: The webpage will reload to the Log In page.
With both Admin and User Web Interfaces enabled, no menus will be accessible using the WebUI without
rst logging in (see image below).
Logging in with the User credentials, the only menu that will be accessible will be the Matrix tab. The rest
of the settings will require the Admin user to log in (see page 24).