AWS SKF Axios User manual

Copyright © 2022 by SKF Group
All rights reserved.
SKF Sverige AB
S-415 50 Gothenburg, Sweden
Telephone: [phone]
SKF Axios
User Manual
Part Number 15V-090-00097-100
Revision A3June 2022
Read this manual carefully before using the product. Failure to
follow the instructions and safety precautions in this manual can result
in serious injury, damage to the product or incorrect readings. Keep
this manual in a safe location for future reference.

2 (83)
SKF Axios
User Manual
Revision A
® SKF is a registered trademark of the SKF Group.
POWERED BY AWS is a trademark owned by Amazon Web Services, Inc
The contents of this publication are the copyright of the publisher and may not be
reproduced (even extracts) unless prior written permission is granted. Every care has been
taken to ensure the accuracy of the information contained in this publication, but no liability
can be accepted for any loss or damage whether direct, indirect, or consequential arising out
of the use of the information contained herein. SKF reserves the right to alter any part of this
publication without prior notice.
Product Registration
Please take a moment to register your product to receive exclusive benefits offered only to
our registered customers, including technical support, tracking your proof of ownership and
staying informed about upgrades and special offers. (Please visit our website for more details
on these benefits.)
General Product Information
General information such as datasheets and catalogues are published on the Condition
Monitoring Systems site on SKF.com. Supporting product information can also be
downloaded from the SKF Technical Support self-service web portal.
Product Support Contact Information
Product Sales 3For information on purchasing condition monitoring products, services and
support on products out of warranty, please contact your local SKF sales office or distributor.
Technical Support 3SKF's Technical Support Group can be reached during normal business
hours via phone. Always check the self-service web portal before contacting your nearest
Technical Support Group (TSG) to see if the answer is already published. You may search the
vast knowledge base within the self-service web portal for answers to commonly asked
questions (FAQ), how-to articles, technical specs, installation and user manuals, best
practices and more.
If further assistance is needed, click on Open a support case from within the self-service web
portal.
Otherwise, TSG can be reached during normal local business hours by phone, and live chat
(login required).
Customers in Europe, Middle East and Africa:
"Phone: [phone]
"E-Mail: [e-mail]
"Chat: www.skf.com/cm/tsg
Customers in the Americas, Asia and all other locations:
"Phone: [phone] or toll-free (USA) 1-800-523-7514
"E-Mail: TSG-A[email protected]m
"Chat: www.skf.com/cm/tsg

SETTING UP AND MANAGING ETHERNET GATEWAYS
Understanding the Ethernet Gateway
16 (83)
SKF Axios
User Manual
Revision Letter A
3 Setting up and managing Ethernet
Gateways
SKF Axios uses SKF Axios Gateways to transfer the data collected by the SKF
Axios Sensors to the AWS Cloud. Gateways are usually positioned within 20 to
30 meters (65 to 98 feet) of the sensors. They communicate with the sensors
over Bluetooth Low Energy (BLE), and with the AWS Cloud over Wi-Fi or
Ethernet.
This section explains how to install your Ethernet gateway. It also explains how to
delete an Ethernet gateway.
To learn about using SKF Axios with Wi-Fi gateways, see Setting up and
managing Wi-Fi gateways.
3.1 Understanding the Ethernet Gateway
SKF Axios Ethernet Gateway comes equipped with an RJ-45 socket, so you can
connect it to your Ethernet network using a Cat 5e or Cat 6 Ethernet cable. You
will power your gateway over the Ethernet cable, using Power over Ethernet
(PoE). Therefore, you will need either a switch or router that supports PoE or a
PoE power injector.
After you have inserted an Ethernet cable into your gateway, put the gateway in
commissioning mode by pressing the CONFIG button.
Figure 10 SKF Axios Ethernet Gateway 3Config button
3.2 Reading the lights on an Ethernet Gateway
The LED lights on the top of your SKF Axios Ethernet Gateway indicate the
status of the gateway. Each gateway has one orange light, one blue light, and
one green light. The green light indicates that the power is on. The orange light

SETTING UP AND MANAGING ETHERNET GATEWAYS
Important network considerations
SKF Axios
User Manual
Revision A
17 (83)
indicates that the gateway is connected to the ethernet. The blue light indicates
that the gateway's Bluetooth is connected to the sensors.
The sequence that the lights display indicates the status of the gateway, as
described in the following table.
Figure 11 LED Sequence description 3SKF Axios Ethernet Gateway
3.3 Important network considerations
Note: Communicate these requirements to your IT Department to get started.
"Power Over Ethernet (PoE) or TP link PoE150S injector or equivalent is
required to power the device
"Firewall rules:
oAllow connection to amazonaws.com and subdomains
oTCP Port: 8883 needs to be open
"DHCP or Static IP
3.4 Placing and installing an Ethernet Gateway
Unlike sensors, an Ethernet gateway doesn't need to be attached to the
machines that are being monitored. However, it does need an available Ethernet
network through which SKF Axios can connect to the AWS Cloud.
Where to place an Ethernet Gateway
You can install a gateway almost anywhere within your work area, depending on
its layout. (For additional guidance, please see Appendix D Gateway
Considerations) Typically, gateways are mounted on walls, but you can mount
them on ceilings, pillars, or in almost any other location. A gateway must be
within 20 to 30 meters (65 to 98 feet) of the sensors it will support, and an

SETTING UP AND MANAGING ETHERNET GATEWAYS
Placing and installing an Ethernet Gateway
18 (83)
SKF Axios
User Manual
Revision Letter A
Ethernet gateway must be close enough to an Ethernet cable to plug in. Note that
an Ethernet gateway draws power from the Ethernet cable.
Consider these other factors when mounting a gateway:
"Mounting the gateway higher than sensors (2 meters (7 feet) or above)
can improve coverage.
"Keeping an open line of sight between the gateway and sensors
improves coverage.
"Avoid mounting the gateway on building structures, such as exposed
steel beams. They can cause interference with the signal.
"Try to work around any equipment that might produce electronic
interference with the signal.
"If possible, install more than one gateway within transmission distance of
your sensors. If a gateway becomes unavailable, the sensors will switch
their data transmission to another gateway. Having multiple gateways
helps to eliminate data loss. There is no minimum required distance
between two gateways.
Installing an Ethernet Gateway
Note: Install the gateway with the Ethernet cable going downwards.
Almost everything you need, to install your gateway in your work area is
contained in the box that contains the gateway:
"The gateway
"A mounting bracket
"Double-sided tape
"Four mounting screws
To install the gateway, position the mounting bracket on the wall or on another
location, then mount the gateway on the bracket, Ethernet cable on the
downwards side.
There are three ways to mount the mounting bracket: screw mounting, tape
mounting, and plastic-tie mounting. The method you use depends on whether
you're mounting the gateway on a wall or another location, and on the surface
material.
To mount the bracket, choose one of the following.
Screw mounting
Typically, you mount the bracket directly to the wall using the mounting screws
included in the gateway box. Mount the bracket from the front. You might need to

SETTING UP AND MANAGING ETHERNET GATEWAYS
Placing and installing an Ethernet Gateway
SKF Axios
User Manual
Revision A
19 (83)
use an expansion plug or toggle bolt (not included) to secure the screw in the
wall.
Figure 12 Screw mounting
Tape mounting
A shaped piece of double-sided tape is included in the gateway box. Use it when
you can't place a screw into the mounting surface. You can also use it in
combination with the other methods of mounting for a more secure installation.
Remove the backing on one side of the tape and apply the tape to the back of the
wall mounting bracket between the four raised sections.
Remove the remaining backing and apply the bracket to the mounting location.
Press hard on the bracket to make sure that the tape firmly adheres to the
surface.
Figure 13 Tape mounting
Plastic-tie mounting
To mount a gateway to a smaller non-wall location, such as a pillar or fence, use
cable ties (also known as zip ties) to fasten the wall mounting bracket. Put the

SETTING UP AND MANAGING ETHERNET GATEWAYS
Commissioning an Ethernet Gateway
20 (83)
SKF Axios
User Manual
Revision Letter A
ties through the holes in the four raised sections on the back of the bracket, wrap
them around the mounting location, and pull tight.
After the bracket is mounted, attach the gateway to the bracket.
Figure 14 Plastic-tie mounting
Attach the gateway to the bracket
1. With the wall mounting bracket in place, place the gateway against the
bracket, with the two plastic hooks on the back of the gateway inserted in the
slots at the bottom of the bracket.
2. Press the top of the gateway against the bracket so that the plastic hooks on
the back of the gateway latch into the top of the bracket.
3.5 Commissioning an Ethernet Gateway
Once the gateway is mounted in your facility, use the SKF Axios mobile app to
commission it. SKF Axios supports only smartphones using Android 8.0+ or iOS
14+ with near field communication (NFC) and Bluetooth. For additional help with
locating your gateway, see Placing and installing an Ethernet Gateway.
To commission a gateway
Note: If you are using an iOS mobile device and you have previously paired with
this particular gateway, then you may need to make your device "forget" the
gateway before re-pairing. For more information, see Troubleshooting Bluetooth
pairing.
1. If Bluetooth isn't already turned on for your smartphone, turn it on.
2. Plug the Ethernet cable into the gateway and make sure the network light
(orange) and the Bluetooth light (blue) on the front of your gateway are
blinking alternately.
3. Push the Config button on the gateway to put it into commissioning mode.
The Bluetooth and network LED lights will start flashing rapidly.
4. Stay within 5 meters (16 feet) of the Ethernet Gateway.

SETTING UP AND MANAGING ETHERNET GATEWAYS
Commissioning an Ethernet Gateway
SKF Axios
User Manual
Revision A
21 (83)
5. Open the mobile app on your smartphone.
6. Choose the menu icon (6). Go to Gateways. Choose Add Gateway.
7. SKF Axios searches for the gateway. This can take a few moments. When
SKF Axios finds the gateway, it displays it in the gateway list.
8. Choose the gateway.
Important note: Only the two connectors listed in bold above are usable.
Mobile support is only supported through using external antennas. For LTE,
both Main and Diversity antennas must be used.
If the mobile app continues to try to connect to the gateway without success,
see Troubleshooting Ethernet gateway detection.
9. After it connects to the gateway, SKF Axios mobile app will provide two
options for you to configure the network connection for your gateway.
10. Choose your network configuration:
a. It can take a few minutes for the gateway to be commissioned and to
connect to the network.
b. If you have further difficulties making the gateway work, it might be
helpful to reset it. For more information, see Resetting the Ethernet
gateway to factory settings.

SETTING UP AND MANAGING ETHERNET GATEWAYS
Troubleshooting Ethernet Gateway detection
22 (83)
SKF Axios
User Manual
Revision Letter A
i. If you choose Automatic (DHCP), SKF Axios mobile app will
automatically configure the network to connect to the
gateway.
ii. If you choose Manual, enter your IP address, subnet mask,
router, preferred DNS server, and alternate DNS server
(optional) information. Then choose Connect.
3.6 Troubleshooting Ethernet Gateway detection
When you add a gateway to your project or site, as soon as you choose Add
Gateway, the SKF Axios mobile app starts scanning for the gateway. If the app
can't find the gateway, try the following troubleshooting tips.
"Make sure that the gateway is powered up. Check the green light near
the upper right corner of the gateway. If it's on, the gateway has power. If
the gateway has no power (no solid green light), check the following:
oIs the switch or router at the other end of the Ethernet cable
functioning properly?
oIs the Ethernet cable working? To test this, try using the cable
with another gateway.
oIs the RJ-45 socket clean? Be sure to check the socket at the
other end of the Ethernet cable.
"Make sure the gateway is in commissioning mode. The SKF Axios
mobile app finds a new gateway only when it's in commissioning mode.
When you turn a gateway on, the Bluetooth and Network LED lights
blink slowly, alternating orange and blue. When you press the Config
button to enter commissioning mode, the Bluetooth and Network LED

SETTING UP AND MANAGING ETHERNET GATEWAYS
Troubleshooting Bluetooth pairing
SKF Axios
User Manual
Revision A
23 (83)
lights blink rapidly, again alternating orange and blue.
1. If the LEDs show any sequence other than slow blinking before you press
the button, the gateway might not go into commissioning mode. In this
case, reset the gateway by pressing the RESET button.
2. Ensure your smartphone's Bluetooth is working. The gateway
connects to your smartphone using Bluetooth, so it's a potential source of
interruption. Check the following:
a. Is your smartphone's Bluetooth on and working? Try switching it
off and on. If that doesn't help, restart your phone and check
again.
b. Are you within your smartphone's Bluetooth range? Bluetooth
range is relatively short, usually less than 10 meters (32 feet), and
its reliability can vary significantly.
c. Is there anything that might be interfering electronically with the
Bluetooth signal?
If none of these actions resolves the issue, try the following:
"Log out of the mobile app and restart it.
"Perform a factory reset of the gateway by holding down CONFIG and
pressing RESET.
3.7 Troubleshooting Bluetooth pairing
You may find yourself attempting to pair your iOS mobile device with a gateway
that it has already paired with. This could happen because the gateway has
changed locations, or because the general configuration of your SKF Axios site
has been altered.
In that case, tell your iOS mobile device to "forget" its Bluetooth connection with
the gateway.
To unpair a gateway from your device:
1. On your iOS mobile device, choose Settings.
2. On your Settings screen, choose Bluetooth.
3. On the Bluetooth screen, choose the information icon next to the name of
your SKF Axios Gateway.
4. On the next screen, choose Forget This Device.

SETTING UP AND MANAGING ETHERNET GATEWAYS
Resetting the Ethernet Gateway to factory settings
24 (83)
SKF Axios
User Manual
Revision Letter A
3.8 Resetting the Ethernet Gateway to factory settings
If you re-use a gateway that was deleted from SKF Axios mobile app, use the
config button to reset the gateway to factory settings. This prepares the gateway
to be used again for SKF Axios mobile app.
To reset an Ethernet gateway to factory settings (option 1):
1. Unplug the Ethernet cable from the gateway.
2. Hold down the Config button.
3. Plug the Ethernet cable back into the gateway.
When the LED lights start slowly blinking, alternating orange and blue, release
the Config button. The gateway is reset.
To reset an Ethernet gateway to factory settings (option 2):
1. Hold down the Config button.
2. Press the reset button.
3. When the LED lights start slowly blinking, alternating orange and blue,
release both buttons.
3.9 Viewing the list of Gateways
To list your Gateways in the mobile app
1. Use your smartphone to log in to the SKF Axios mobile app.
2. Choose the menu icon in the upper left corner of the screen.
3. Choose Gateways
a. A list of all gateways associated with the project is displayed.

SETTING UP AND MANAGING ETHERNET GATEWAYS
Deleting an Ethernet Gateway
SKF Axios
User Manual
Revision A
25 (83)
To list your gateways using the web app
1. Log into the SKF Axios web app
2. Choose Gateways from the left navigation menu.
3. The gateway list appears in the right pane.
3.10 Deleting an Ethernet Gateway
Sensors need a gateway to relay their data to the AWS Cloud. Deleting a
gateway might cause some sensors to lose their connection. Exercise caution
before deleting a gateway.
When you delete a gateway, sensors switch their connection to another gateway
within range, if there is one, and data transmission from the sensor continues
uninterrupted. If no gateway is within range, data transmission is interrupted, and
the data might be lost.
To delete a gateway using the mobile app
1. Using the mobile app, navigate to the Gateways page.
2. Choose the vertical ellipses icon ( ) next to the gateway that you want to
delete.
3. Choose Delete Gateway.
4. Choose Delete again.

SETTING UP AND MANAGING ETHERNET GATEWAYS
Deleting an Ethernet Gateway
26 (83)
SKF Axios
User Manual
Revision Letter A
To delete a gateway using the web app
1. Navigate to the Viewing the list of Gateways.
2. Select the gateway from the table.
3. Choose Delete gateway.