Axent AXENT.ONE C PLUS User manual

USER MANUAL
AXENT.ONE C PLUS

1
THANK YOU FOR CHOOSING
Thank you for selecting an AXENT Switzerland product. To ensure proper installation, please review these instruction carefully before use. Care-
fully unpack and examine the intelligent toilet before installation. For any questions, we may be contacted at 800-769-4857. Thank you again for
choosing AXENT
BEFORE YOU BEGIN
CAUTION!
Risk of personal injury or product damage
Handle with care. Vitreous china can break or chip if handled carelessly.
ALL INSTALLATION PROCEDURES SHOULD COMPLY WITH
APPLICABLE LOCAL PLUMBING AND BUILDING CODES.
INSTALLATION BY A PROFESSIONAL LICENSED PLUMBER OR
CONTRACTOR IS HIGHLY RECOMMENDED.

EN
USER MANUAL
Smartphone App 3
Safety 4
Introduction 7
Multi-function Dial 9
Remote Control 18
Maintenance 28
Troubleshooting 31
Technical Data 35
Guarantee 36
AXENT.ONE C PLUS

3
SMARTPHONE APP
CONNECT YOUR AXENT INTELLIGENT TOILET WITH OUR APP
Rear wash Lady wash Stop
Night light ECO Drainage
System purge Standby Setting
100 %9:41 AM
The Axent Remote App can be used as an individualized remote control with the Axent
One C Plus.
www.axentbath.us » Downloads

4
SAFETY
SAFETY SYMBOLS
The following symbols in the manual will highlight hazardous situations and their severities.
DANGER! High Risk, Lethal Hazards, Severe Injuries
WARNING! Medium Risk, Severe Injuries
CAUTION! Low Risk, Minor Injuries
NOTE! Damage to Property
NORMAL USAGE
The intelligent toilet’s spray arm attachment should only be used for
the rear wash and front wash cleaning functions. The product may
also be used as a normal toilet seat. This product is meant for indoors
usage only.
Any other usage will not be deemed as normal usage. AXENT under-
takes no liability for abnormal usage.
AXENT is not liable or responsible for damage to other electronics
connected to the same power line while the intelligent toilet is in use.
IMPORTANT SAFEGUARDS
READ ALL INSTRUCTIONS BEFORE USING
SAVE THESE INSTRUCTIONS
When using electrical products, especially when children are present, basic safety precautions should always be taken, including the following:
DANGER!
To reduce the risk of electrocution
Do not reach for any electrical components of the intelligent
seat that have fallen into water. Unplug toilet immediately.
Unplug product if not in use for extended periods of time.
Do not use while wet after bathing.
Do not place or store product where it can fall or be pulled into a tub or sink.
Do not place or submerge the intelligent toilet or it’s components into
water or other liquids.
WARNING!
To reduce the risk of burns, electrocution, fire, or injury to
persons
Children or disabled persons may require supervision during use.
Use this product only for its intended use as described in this manual.
Do not use attachments not authorized by the manufacturer.
Never operate this product if it has a damaged cord or plug, if it is not
working properly, if it has been dropped or damaged, or dropped into
water. Return the product to a service center for examination and repair.

5
SAFETY
Keep the cord away from heated surfaces.
Do not block the air vents on this product. Do not place the toilet on or by
objects such as long window curtains that could potentially obstruct the air
vents during normal usage. Keep air vents free of lint, hair, and other debris.
Never use while sleepy or drowsy.
Never drop or insert any object into any openings or hoses.
Do not use outdoors or operate where aerosol (spray) products are
being used or where oxygen is being administered.
Connect this product to a properly grounded outlet only. See Section
« GROUNDING INSTRUCTIONS » on page 6.
Unplug this product before filling water. Fill (reservoir) with water only
unless otherwise specified by manufacturer. Do not overfill.
SAFETY INSTRUCTIONS
Carefully read and observe the following safety instructions!
Information for the user
Children or persons with limited physical/mental capabilities may re-
quire supervision or proper instructions/guidance prior to or during use.
Ensure that children cannot play with intelligent toilet.
Avoid malfunctions and damage to the product as a result of
improper use
If intelligent toilet is moved from a cold location to a warm location,
condensation may form. Leave the unit switched o for a few hours.
Do not install the intelligent toilet in rooms where the temperature will
be less than 4 °C ( 39 °F ).
Do not place open flames, candles, cigarettes, or similar objects on or
by the toilet.
Do not reuse old hoses or water lines. Please use new water lines
when installing.
Do not install the intelligent toilet next to items that would potentially
expose the toilet to a large amount of water.
Do not climb on or stand on the product.
Do not place any heavy objects on the lid.
Do not open or close the lid or seat with force.
Do not deliberately soil, spray or block the spray arm.
Repairs must only be carried out by a person with the neces-
sary expertise
Do not carry out modifications, tamper with, install additional equip-
ment, or attempt to repair the intelligent toilet.
Improperly performed repairs can lead to accidents, injuries, or dam-
age to the product.
Only use the device when it is fully functional
Make sure the power cable is not damaged before use. Do not allow
the power cable to be severely pinched, bent, or kinked.
Keep the power cable away from hot surfaces and sharp edges.
Do not handle the power cord or plug with wet hands.
Do not use the product if it is not working properly. In case of malfunc-
tion, disconnect the power immediately. Close the water cut-o valve
to interrupt the water supply. Contact your installer.
Information on the use of batteries
Keep batteries out of the reach of small children. Batteries can be
life-threatening if swallowed. If a battery has been swallowed, seek
medical assistance immediately.
Do not attempt to recharge non-chargeable batteries for use with unit.
Always remove empty batteries from the remote control immediately.
They may leak and cause damage.
Do not insert new and old batteries together in the remote control.
Clean the battery and contacts before inserting the battery. Make sure
the batteries are oriented properly.
Remove the batteries if the remote control will not be used for an ex-
tended period of time.
Do not expose the batteries to hot surfaces or direct sunlight to reduce
the risk of battery leakage.
If battery acid has leaked, avoid contact with skin, eyes and mucous
membranes. In case of contact with the acid, flush the aected areas
with large amounts of clean water and seek medical assistance im-
mediately.

6
SAFETY
GROUNDING INSTRUCTIONS
This product must be grounded when plugged in. The power cord on
this product has a grounding plug and must be plugged into an outlet
with a properly grounded grounding plug.
DANGER!
Improper use of grounding plug can result in a risk of electric
shock
For safety, the intelligent toilet should be plugged into a standard 3
prong GFCI outlet.
Grounding pin
Grounded outlet
Grounded outlet box
Wiring Diagram (NOT FOR INSPECTOR’S USE)
If repair or replacement of the power cord or plug is necessary, do not
connect the grounding wire to either flat blade terminal.
This product is not to be used with extension cords.
This product is factory equipped with a specific electric cord and plug
to permit proper connection. No adapters should be used with this
product. Do not modify the power cord on the toilet. If the power cord
will not fit the outlet, have the proper outlet installed by a qualified elec-
trician. If the product must be reconnected for use on a dierent type of
electric circuit, the reconnection should be made by qualified service
personnel.
Please unplug unit immediate and contact for service if cord becomes
damaged. Do not use a bidet seat with a damaged cord.
NOTE!
Actual installation may dier slightly from the diagram.
FCC INSTRUCTIONS
Please note that changes or modifications not expressly approved by
the party responsible for compliance could void the user’s authority to
operate the equipment.
Note: This equipment has been tested and found to comply with the
limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment gener-
ates, uses and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee
that interference will not occur in a particular installation. If this equip-
ment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of
the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit dierent from that
to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.

7
INTRODUCTION
OVERVIEW
E322-02
REMOTE CONTROL
Activate the remote control by inserting the batteries.
For safety purposes, the bidet function of the intelligent toilet is only functional when the user is seated on the toilet seat.
Lid Seat Close Flush User
Rear Wash
Massage Water Flow Position
Front Wash Dry Stop
System Purge
Descale
Setting
Light
Mute
Eco

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INTRODUCTION
MAIN
The intelligent toilet can be easily operated by the multi-functional dial and flush button.
Manual Flush Button
Multi-functional Dial
MANUAL FLUSH
Press the Manual Flush Button located behind the multifunction knob to flush the toilet.

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MULTIFUNCTION DIAL
QUICK START
AXENT.ONE C PLUS oers a Quick Start function. Sit down on the toilet seat and push the dial.
Rear Wash starts and will stop after another push on the button.
The spray arm is automatically cleaned with water before and after each washing procedure.
Rear Wash
Stop

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MULTIFUNCTION DIAL
REGULAR USE
Rear Wash Front Wash
Adjusting water volume Adjusting water temperature Adjusting nozzle position
Stop

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MULTIFUNCTION DIAL
ADDITIONAL FEATURES
Additional settings and service functions may also be accessed with the multifunction dial. Access is done at two levels.
LEVEL 
- Mute ON / OFF
- Seat heating ON / OFF
- Self-cleaning function ON / OFF
- System purge
LEVEL 
- Night light ON / AUTO / OFF
- Deodorizer ON / OFF
- Auto dry
- Spray arm cleaning
- System reset
ACTIVATING LEVEL 
To activate LEVEL 1, press and hold the multifunction dial until the ambient light flashes slowly.
The mode level 1 is activated when the ambient light continues to flash slowly.
DEACTIVING LEVEL 
When the multifunction dial is already at LEVEL 1, push the dial.
The ambient light will stop flashing and you will hear one single «beep».
The mode level 1 is deactivated.
If no functions are used within 3 minutes, LEVEL 1 will automatically deactivate.

12
MULTIFUNCTION DIAL
LEVEL  MUTE ON / OFF
Factory setting: Mute is OFF
When the multifunction dial is already at LEVEL 1 (the ambient light will flash slowly):
- Turn the multifunction dial counter clockwise.
No «beep»: Mute is ON
Short «beep»: Mute is OFF
2
LEVEL  SEAT HEATING ON / OFF/AUTO
Factory setting: Seat heating is ON
When the multifunction dial is already at LEVEL 1 (the ambient light will flash slowly):
- Press and hold the multifunction dial.
- Turn it clockwise.
Short «beep»: Seat heating is AUTO
Long «beep»: Seat heating is ON
Long «beep»: Seat heating is OFF

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MULTIFUNCTION DIAL
2
LEVEL  SELFCLEANING FUNCTION ON / OFF
As soon as you sit down on the toilet seat, the spray arm will be cleaned with fresh water.
This function can be turned ON or OFF.
Factory setting: Self-cleaning function is ON
When the multifunction dial is already at LEVEL 1 (the ambient light will flash slowly):
- Press and hold the multifunction dial.
- Turn it counter clockwise.
Short «beep»: Self-cleaning function is ON
Long «beep»: Self-cleaning function is OFF
The system will always clean itself after use. This cannot be disabled.
LEVEL  SYSTEM PURGE
If the toilet has not been used for a long period of time, old water may be purged from the system and
replaced with fresh water.
When the multifunction dial is already at LEVEL 1 (the ambient light will flash slowly):
- Turn multifunction dial clockwise.
- You will hear one short «beep». The system purge has started.
- When the system purge is in progress, turn multifunction dial clockwise again, the system purge pro-
cess stops in the same time you’ll hear one long «beep» .
The system purge process stops after 90s automatically.
Turn multifunction dial clockwise again to stop the system purge procedure immediately.

14
MULTIFUNCTION DIAL
ACTIVATE FUNCTIONS AT LEVEL 
When the multifunction dial is already at LEVEL 1, press and hold the dial again until the ambient light
flashes quickly. The mode level 2 is activated when the ambient light continues to flash quickly.
DEACTIVATE FUNCTIONS AT LEVEL 
When the multifunction dial is already at LEVEL 2, push the dial.
The ambient light will stop flashing and you will hear one single «beep».
The mode level 2 is deactivated.
If no functions are used within 3 minutes, LEVEL 2 will automatically deactivate.
LEVEL  NIGHT LIGHT ON / OFF/AUTO
Factory setting: AUTO mode – The night light turn ON or OFF automatically
according to ambient light levels.
When the multifunction dial is already at LEVEL 2 (the ambient light will flash quickly):
- Turn multifunction dial counter clockwise.
Short «beep»: Night light function is AUTO
Long «beep»: Night light function is ON
Long «beep»: Night light function is OFF

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MULTIFUNCTION DIAL
2
LEVEL  DEODORIZER ON / OFF
Factory setting: Deodorizer is ON
The deodorizer function is activated when a user is seated.
When the multifunction dial is already at LEVEL 2 (the ambient light will flash quickly):
- Press and hold the multifunction dial.
- Turn it clockwise.
Short «beep»: Deodorizer is ON
Long «beep»: Deodorizer is OFF
2
LEVEL  AUTO DRY ON / OFF
Factory setting: Auto dry is OFF
The Auto dry function is started when a user press the multifunction dial during Rear or Front Wash.
When the multifunction dial is already at LEVEL 2 (the ambient light will flash quickly):
- Press and hold the multifunction dial.
- Turn it counter clockwise.
Short «beep»: Auto dry is ON
Long «beep»: Auto dry is OFF

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MULTIFUNCTION DIAL
LEVEL  SPRAY ARM CLEANING
When the multifunction dial is already at LEVEL 2 (the ambient light will flash quickly):
- Turn the multifunction dial clockwise.
The spray arm will move out.
- Clean the spray arm with fabric or a soft bristled brush.
- Turn the multifunction dial clockwise again to retract the spray arm.
2
LEVEL  SYSTEM RESET
When the multifunction dial is already at LEVEL 2 (the ambient light will flash quickly):
- Pull the multifunction dial.
- Turn it counter clockwise.
Short «beep»: All values are reset to factory settings

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MULTIFUNCTION DIAL
STANDBY MODE
Press and hold the multifunction dial until ambient light o to activate the Stand-by mode.
In Stand-by mode, there is no activity for some time.
Gently tap the toilet seat lid to deactivate Stand-by mode.
PAIRING TO DIAL
Cut o the power of the intelligent toilet and then apply power to it.
After three times short «beep»,
start pairing by pressing multifunction dial repeatedly until hearing three times long «beep» from the
intelligent toilet, which means pairing successful.
Pairing has originally been done in the factory. It is only necessary after the seat or the dial has been
replaced.

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REMOTE CONTROL
REMOTE CONTROL
Lid Seat Close Flush User
Rear Wash
Massage Water Flow Position
Front Wash Dry Stop
System Purge
Descale
Setting
Light
Mute
Eco
REMOTE CONTROL ON/OFF/REPLACING BATTERIES
ON: Insert batteries.
OFF: Remove batteries.
Replacing batteries: When power is below 15%, the first and last of Level Indicator will blink on and o, indicating the battery needs to
be replaced.
Do NOT insert new and old batteries together in the remote control.
STANDBY MODE REMOTE CONTROL
The remote control enters into the standby mode automatically and all indicator lights turn o when there is no activity for some time.
Press « Stop » to exit the stand-by mode.

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REMOTE CONTROL
PAIRING
Cut o the power of the intelligent toilet and then apply power to it.
Stops
After three times «beep»,
start pairing by pressing « Stop » repeatedly until hearing three times long «beep» from the intelligent toilet, which means pairing suc-
cessful.
Pairing has originally been done in the factory. It is only necessary after the remote control has been replaced.
OPENING AND CLOSING THE SEAT AND LID
Lid
Press « Lid » when the unit is not in use to open the lid.
- When Auto Open is enabled and set to Lid, the lid will automatically open when someone approaches.
Seat
Press « Seat » when the unit is not in use to open the seat and lid.
- When Auto open is enabled and set to Seat, the lid and seat will automatically open when someone approaches.
Close
Press « Close » when the unit is not in use to close the lid and seat.
- Lid and seat will be closed automatically 2 minutes after leaving.
The seat will only open automatically after being closed for more than 10 seconds.
Please do not put things on the lid or seat.
FLUSH
Flush
Press « Flush » to start.
- After being seated for more than 5 seconds, the function will be started after a period of time defined by the Auto flush setting
which defaults to 15 seconds.