Contents
1Initial Setup........................................................................................................................... 4
1.1 Terminal Overview .............................................................................................................. 5
1.2 Screen Overview ................................................................................................................. 6
Screen Icons Overview ...................................................................................................... 6
1.3 Terminal Technical Specifications ........................................................................................ 7
1.4 Initial Terminal Setup .......................................................................................................... 8
1.5 Connecting to the Network ................................................................................................. 9
2Logging On ............................................................................................................................ 10
3Processing a Sale (Chip and PIN)............................................................................................ 12
4Processing a Sale (Contactless).............................................................................................. 16
5Processing a Refund (Chip and PIN) ....................................................................................... 20
6Processing a Refund (Contactless) ......................................................................................... 23
7Declined Transactions ........................................................................................................... 26
8Voiced Referred Transactions................................................................................................ 28
9Processing a Cardholder Not Present (CNP) Sale.................................................................... 30
9.1 Cardholder Not Present (CNP) –Results .............................................................................. 34
10 Processing a Cardholder Not Present (CNP) Refund ............................................................... 35
11 Reprinting Receipts ............................................................................................................... 38
12 The Terminal Menu ............................................................................................................... 40
12.1 Reports ............................................................................................................................... 40
Available Reports .............................................................................................................. 41
12.2 Supervisor........................................................................................................................... 42
Network Settings............................................................................................................... 42
Date and Time Settings...................................................................................................... 45
Power Management.......................................................................................................... 46
Software Rollback.............................................................................................................. 48
Diagnostic Receipts ........................................................................................................... 50
Flight Mode....................................................................................................................... 50
Check For Updates ............................................................................................................ 50
12.3 Upload Stored Data ............................................................................................................. 56
12.4 Upload Log.......................................................................................................................... 57
12.5 Network Check.................................................................................................................... 58
12.6 Restart Terminal.................................................................................................................. 58
