CCV IM30 User manual

CCV
IM30
User Manual
Rev.04
www.ccv.eu/im30

1 Introduction 03
2 Safety and Usage 03
3 Contents 05
4 Product Description 06
4.1 Front view 06
4.2 Back view 07
4.3 Contacless card reader 08
4.4 Status LED and proximity detector 08
4.5 SAM/SIM 09
4.6 Buttons 09
4.7 MDB status LED 09
5 Installation 10
6 Connectors 11
6.1 Power/Digital IO 11
6.2 RS232-A (cash register) 11
6.3 RS232-B COM 12
6.4 Ethernet 13
6.5 MDB-Slave 13
6.6 MDB-Master/Executive 14
6.7 USB 15
6.8 AUX 16
7 Startup 17
8 Labels and seals 18
9 FCC Compliance Statement 19
10 CE Declaration of Conformity 20
11 Datasheet 20
Table of Content

1. Introduction
CCV IM30 is a brand new all-in-one self-service payment terminal designed to increase sales, implement awless
security and be impervious to environmental damage. With integrated NFC, chip and magstripe cards, PIN pad
and touch screen, CCV IM30 supports both traditional and alternative payment methods.
CCV IM30 has a signicant low energy consumption footprint thanks to the build-in proximity sensor that enables
seamless switchover between diernt modes. The Android OS connects to CCVStore, a global marketplace hosting
advanced solution for every kind of retailer business. Renowned for its great design, CCV IM30 is an intuitive and
engaging device, uncompromising on delivering a seamless transaction experience.
2. Safety and Usage
»The system handbook should be studied before integrating the product into vending machines, as this
contains important information regarding installation.
»Damage resulting from not following the guidelines or from incorrect operation will void the guarantee. No
liability will be accepted for any consequential damage.
»In case of the non-observance of the safety notices or incorrect use, no liability will be assumed for any
damage that occurs.
»No liability will be accepted for damage or injury resulting from incorrect operation or from failure to observe
the safety guidelines.
»Integration of the product may only be carried out of qualied by electrical specialists (i.e. electrician),
according to the relevant regulations (i.e. VDE, CE).
»If you have no specialist knowledge regarding the installation, do not carry this out yourself. Installation
should only be carried out by a qualied specialist.
»Never remove the power supply, whilst this is performing a payment or other active functions (i.e. display
indication „please wait...“). Please contact your network provider if such a message appears for a longer period.
»The terminal is certied for cashless payments in various countries, dependent on the network provider /
acquirer. Operation outside of Germany is to be agreed in consultation with the relevant trade partner.
»Nevertry to open the terminal. Unauthorized opening leads to deletion of all secure data, activating the fraud
function and setting the terminal out of order. This also voids the warranty.
»Never submerge the terminal in water, throw into re or expose to high humidity. The device should be cleaned
with a soft damp cloth. Do not use chemical cleaners.
»Repairs may only be performed by authorized agents of CCV.
»Do not expose the device to temperatures outside the approved limits.

»Keep sucient distance to mobile phones and wireless devices because these may cause interference. This is
not necessary for devices that are able to perform a contactless transaction (e.g. mobile with NFC interface).
»Please obtain regular information about available and/or necessary updates or product extensions (please
call the hotline of your network operator).
»Following software updates, telephone installation changes, or other changes to the terminal the complete
payment operation including closing should be tested.
»Damage to or removal of the identication labels and seals on the equipment will void your warranty.
»If any cables become damaged, use a replacement.
»Do not insert unknown materials into any port on the terminal, this may cause serious damage to the device.
»The terminal is designed for outdoor use; however, during normal use its surface should still be keep clear of
dirt and possible liquid contamiants.
»While the terminal is designed to resist ingress of dust and liquids such as water hoses. Keep the back of the
device away from dust and liquids as much as possible.
»Maintain a sucient distance to other electrical devices - this can lead to malfunctions.
»Make sure the various cables connect to provide the appropriate voltages at the proper pins.
»If you want to reset or change your terminal please make sure that all transactions are transferred to your
payment provider by an end of day closure.
»The terminal contains tamper-proong features; these circuits will trigger if the device is disassembled, at
which point it will have to be rearmed before the device is ready to resume operation.
»Check the integrity of the terminal. Check if the terminal shows damage and manipulation and the
seal is unbroken. If you detect damage, tampering or a broken seal do not operate the terminal.
Contact your payment provider or the CCV support at [email protected].eu.

»Important! Please ensure that the terminal is connected, congured and tested so as to execute updates via
remote maintenance server (TMS) and CCVStore. Please also ensure possibility that updates can be initiated
via the vending machine interface or the networkprovider. In installation lacking a network connection where
remote maintenance is not possible, it must be ensured that the integrator carries out on-site updates using
service tools (Terminal Supervisor 3) and that additional costs will occur.
»It must be ensured that software tools (Terminal Supervisor 3, Updatempp, etc.) are regularly updated.
The current versions are available from the CCV download server. (https://download.ccv-deutschland.de)
»CCV points out that regular operational and security relevant updates could be required. Not carrying out
these updates can lead to loss of approval and/or malfunction. CCV noties of necessary updates in an
appropriate time of period via release-notes. The provision of updates during the guarantee period is free.
»CCV is not liable for malfunctions or damage caused by lack of maintenance updates or maintenance errors
due to the customer.
»CCVsupportsyouduringtheinitialinstallationoftheproductintovending-orothermachine,andrecommends
a joint check of your vendingmachine/terminal integration on-site prior to piloting, so that typical problems
can be eliminated in advance. Please contact you reseller or CCV directly for details of this.
»Following expiry of the warranty period it is possible to purchase software-updates or a part of a previously
contracted software maintenance contract. Necessary updates are documented in the release-notes.
Software updates are generally only available for a fee. Further details are available in consultation with your
sales partner.
»In case of normal use of the card reader it has to be cleaned once a week with suitable cleaning cards (dry or
moist). In case of frequently use under dicult conditions (e.g. dirty cards, outdoor use) the card reader has
to be cleaned once a day with suitable cleaning cards.
»At the end of life, dispose of the terminal in an environmentally proper manner.
3. Contents
1
CCV IM30 terminal
USB Type C cable 1
M4 nuts 4
Name Quantity
4
M4 screws
CCV IM30 mounting bracket 1
CCV IM30 manual 1
1

4. Product Description
4.1 Front view
LCD touchscreen & contacless card interface code scanning camera
front facing camera camera locator light
magnetic stripe card reader status LED and proximity sensor
smart card reader
1
2
3
4
5
6
7

4.2 Back view
RS232-A (device, cash register)
MDB status LED
RS232-B (host, external devices)
USB type A port (host)
headphone jack (mic + speaker)
USB type C port (OTG)
LAN port (10/100 Mbit)
download button
digital I/O (power, 6pin WAGO connector)
reset button
executive/ MDB Master port
HDMI port
4G antenna
MDB Slave port
1
2
3
4
5
6
715
9
10
11
12
13
14
SAM card module
8

4.3 Contacless card reader
The CCV IM30 has a contactless card reader with an RF
antenna located on its front face. The read area is the
upper half of the touchscreen. Use contactless card
from a distance of 0 to 4 cm. For best results, place as
close to the screen as possible and center the card over
the indicated area.
4.4 Status LED
and proximity detector
CCV IM30 has a RGB status indicator LED obove
the proximity detector. The operation of the LED is
software controlled. It can display a light in red, green
or blue.
The CCV IM30 has a optical proximity detector
located near the lower right side of of its front face.
The proximity sensor detects light in the visible
spectrum and can be tuned to detect objects at a user
congurable distance. It is meant to perform function
such as providing a wakeup signal to the rest of the
device when a user is detected or calibrating backlight
intensity to t the brightness of a given environment.

4.5 SAM / SIM
Unscrew the SAM card module and then remove it by
prying at the notch set to its side. On the main body of
the CCV IM30, there are 2 micro-SIM sized SAM card
slots. Open the mount and insert the card into the slot
with the clipped corner of the card to the upper right,
then lock the mount with the card inside.
On the SAM card module there is a micro-SIM sized card
slot. Insert the SIM card with the clipped corner facing
inwards and to the left.
4.6 Buttons
The terminal does have two buttons on the back. One
for service and one to reset the terminal.
4.7 MDB status LED
The terminal does have a MDB status LED on the back
which shows status in active state.
green
Idle state, ready to use
Out of order red
Make your choice and/or present your card for
payment or revalue.
yellow ashing
Description State
Transaction in progress yellow
Transaction successful, vend in progress or
revalue aproved
green ashing
Transaction denied follow display indication red ashing

The CCV IM30 is designed to be mounted on vertical surfaces through a mounting plate. The dimensions are
those of a standard door module as dened by the European Vending Association. The M4 stud bolds should
extrude from the back of the mounting plate to allow for the mounting bracket to slot into place.
5. Installation
Attention: Mounting the 4xM4 screws has to be done with a moment of force about 1.2Nm +-0.2Nm.