Axis Q7411 User manual

AXISQ7411VideoEncoder
InstallationGuide

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English
France:Français
Deutschland:Deutsch
Italia:Italiano
España:Español
日本:日本語
中文:简体中文

Readthisrst
ReadthroughthisInstallationGuidecarefullybefore
installingtheproduct.KeeptheInstallationGuidefor
futurereference.
Legalconsiderations
Videoandaudiosurveillancecanberegulatedbylasthat
varyfromcountrytocountry.Checkthelasinyourlocal
regionbeforeusingthisproductforsurveillancepurposes.
Thisproductincludesthefolloinglicences:
•one(1)AACdecoderlicense
Topurchasefurtherlicenses,contactyourreseller.
Liability
Everycarehasbeentakeninthepreparationofthis
document.PleaseinformyourlocalAxisofceofany
inaccuraciesoromissions.AxisCommunicationsABcannot
beheldresponsibleforanytechnicalortypographicalerrors
andreservestherighttomakechangestotheproductand
manualsithoutpriornotice.AxisCommunicationsAB
makesnoarrantyofanykindithregardtothematerial
containedithinthisdocument,including,butnotlimited
to,theimpliedarrantiesofmerchantabilityandtnessfor
aparticularpurpose.AxisCommunicationsABshallnot
beliablenorresponsibleforincidentalorconsequential
damagesinconnectioniththefurnishing,performance
oruseofthismaterial.Thisproductisonlytobeusedfor
itsintendedpurpose.
Intellectualpropertyrights
AxisABhasintellectualpropertyrightsrelatingto
technologyembodiedintheproductdescribedinthis
document.Inparticular,andithoutlimitation,these
intellectualpropertyrightsmayincludeoneormoreof
thepatentslistedataxis.com/patent.htmandoneormore
additionalpatentsorpendingpatentapplicationsinthe
USandothercountries.
Thisproductcontainslicensedthird-partysoftare.See
themenuitem“About”intheproduct’suserinterfacefor
moreinformation.
ThisproductcontainssourcecodecopyrightApple
Computer,Inc.,underthetermsofApplePublicSource
License2.0(seeopensource.apple.com/apsl).Thesource
codeisavailablefromdeveloper.apple.com/bonjour/
Equipentodications
Thisequipmentmustbeinstalledandusedin
strictaccordanceiththeinstructionsgiveninthe
userdocumentation.Thisequipmentcontainsno
user-serviceablecomponents.Unauthorizedequipment
changesormodicationsillinvalidateallapplicable
regulatorycerticationsandapprovals.
Tradearkacknowledgeents
AXISCOMMUNICATIONS,AXISandVAPIXareregistered
trademarksortrademarkapplicationsofAxisABinvarious
jurisdictions.Allothercompanynamesandproductsare
trademarksorregisteredtrademarksoftheirrespective
companies.
Apple,Boa,Apache,Bonjour,Ethernet,InternetExplorer,
Linux,Microsoft,Mozilla,Real,SMPTE,QuickTime,UNIX,
Windos,WindosVistaandWWWareregistered
trademarksoftherespectiveholders.Javaandall
Java-basedtrademarksandlogosaretrademarksor
registeredtrademarksofOracleand/oritsafliates.The
UPnPWordMarkandUPnPLogoaretrademarksofOpen
ConnectivityFoundation,Inc.intheUnitedStatesorother
countries.
SD,SDHCandSDXCaretrademarksorregisteredtrademarks
ofSD-3C,LLCintheUnitedStates,othercountriesorboth.
Also,miniSD,microSD,miniSDHC,microSDHC,microSDXC
arealltrademarksorregisteredtrademarksofSD-3C,LLC
intheUnitedStates,othercountriesorboth.
Regulatoryinforation
Europe
ThisproductcompliesiththeapplicableCEmarking
directivesandharmonizedstandards:
•ElectromagneticCompatibility(EMC)Directive
2014/30/EU.SeeElectromagneticcompatibility(EMC)
4.
•LoVoltage(LVD)Directive2014/35/EU.SeeSafety.
•RestrictionsofHazardousSubstances(RoHS)Directive
2011/65/EU.SeeDisposalandrecycling.
Acopyoftheoriginaldeclarationofconformitymaybe
obtainedfromAxisCommunicationsAB.SeeContact
information.
Electroagneticcopatibility(EMC)
Thisequipmenthasbeendesignedandtestedtofulll
applicablestandardsfor:
•Radiofrequencyemissionheninstalledaccordingto
theinstructionsandusedinitsintendedenvironment.
•Immunitytoelectricalandelectromagneticphenomena
heninstalledaccordingtotheinstructionsandused
initsintendedenvironment.
USA
Thisequipmenthasbeentestedusingashieldednetork
cable(STP)andfoundtocomplyiththelimitsfora
ClassBdigitaldevice,pursuanttopart15oftheFCC
Rules.Theselimitsaredesignedtoprovidereasonable
protectionagainstharmfulinterferenceinaresidential
installation.Thisequipmentgenerates,usesandcan
radiateradiofrequencyenergyand,ifnotinstalledand
usedinaccordanceiththeinstructions,maycause
harmfulinterferencetoradiocommunications.Hoever,
thereisnoguaranteethatinterferenceillnotoccurin
aparticularinstallation.Ifthisequipmentdoescause
harmfulinterferencetoradioortelevisionreception,hich
canbedeterminedbyturningtheequipmentoffandon,
theuserisencouragedtotrytocorrecttheinterferenceby
oneormoreofthefolloingmeasures:
•Reorientorrelocatethereceivingantenna.
•Increasetheseparationbeteentheequipmentand
receiver.
•Connecttheequipmentintoanoutletonacircuit
differentfromthattohichthereceiverisconnected.
•Consultthedealeroranexperiencedradio/TV
technicianforhelp.
Theproductshallbeconnectedusingashieldednetork
cable(STP)thatisproperlygrounded.
Canada
ThisdigitalapparatuscompliesithCANICES-3(ClassB).
Theproductshallbeconnectedusingashieldednetork
cable(STP)thatisproperlygrounded.Cetappareil
numériqueestconformeàlanormeCANNMB-3(classeB).
Leproduitdoitêtreconnectéàl'aided'uncâbleréseau
blindé(STP)quiestcorrectementmisàlaterre.
Europe
ThisdigitalequipmentfulllstherequirementsforRF
emissionaccordingtotheClassBlimitofEN55032.The
productshallbeconnectedusingashieldednetorkcable
(STP)thatisproperlygrounded.
Australia/NewZealand

ThisdigitalequipmentfulllstherequirementsforRF
emissionaccordingtotheClassBlimitofAS/NZSCISPR32.
Theproductshallbeconnectedusingashieldednetork
cable(STP)thatisproperlygrounded.
Japan
この装置は、クラスB情報技術装置です。この装置
は、家庭環境で使⽤することを⽬的としています
が、この装置がラジオやテレビジョン受信機に近
接して使⽤されると、受信障害を引き起こすこと
があります。取扱説明書に従って正しい取り扱い
をして下さい。本製品は、シールドネットワーク
ケーブル(STP)を使⽤して接続してください。また
適切に接地してください。
Korea
이기기는가정용(B급)전자파적합기기로서주로
가정에서사용하는것을목적으로하며,모든지
역에서사용할수있습니다.적절히접지된STP
(shieldedtwistedpair)케이블을사용하여제품
을연결하십시오.
Safety
ThisproductcompliesithIEC/EN/UL60950-1,Safetyof
InformationTechnologyEquipment.
Thepoersupplyusediththisproductshallfullloneof
thefolloingrequirements:
•SafetyExtraLoVoltage(SELV)accordingtoclause
2.2ofIEC/UL60950-1andLimitedPoerSource
(LPS)accordingtoclause2.5ofIEC/UL60950-1or
CEC/NECClass2sourceofsupplyasdenedinthe
CanadianElectricalCode,CSAC22.1andNational
ElectricalCode,ANSI/NFPA70
•Class1electricalenergysource(ES1)andClass2poer
source(PS2)ratedoutputpoerlimitedto
≤100WaccordingtoIEC/UL62368-1
Disposalandrecycling
Whenthisproducthasreachedtheendofitsusefullife,
disposeofitaccordingtolocallasandregulations.For
informationaboutyournearestdesignatedcollectionpoint,
contactyourlocalauthorityresponsibleforastedisposal.
Inaccordanceithlocallegislation,penaltiesmaybe
applicableforincorrectdisposalofthisaste.
Europe
Thissymbolmeansthattheproductshallnotbe
disposedoftogetherithhouseholdorcommercialaste.
Directive2012/19/EUonasteelectricalandelectronic
equipment(WEEE)isapplicableintheEuropeanUnion
memberstates.Topreventpotentialharmtohumanhealth
andtheenvironment,theproductmustbedisposedofin
anapprovedandenvironmentallysaferecyclingprocess.
Forinformationaboutyournearestdesignatedcollection
point,contactyourlocalauthorityresponsibleforaste
disposal.Businessesshouldcontacttheproductsupplierfor
informationabouthotodisposeofthisproductcorrectly.
Thisproductcompliesiththerequirementsof
Directive2011/65/EUontherestrictionoftheuseof
certainhazardoussubstancesinelectricalandelectronic
equipment(RoHS).
China
Thisproductcompliesiththerequirementsof
SJ/T11364-2014,Markingfortherestrictionofhazardous
substancesinelectricalandelectronicproducts.
有毒有害物质或元素
部
件
名
称
铅
(Pb)汞
(Hg)镉
(Cd)六价
铬
(Cr-
(VI))
多溴
联苯
(PB-
B)
多溴
二苯
醚
(PB-
DE)
电
气
实
装
部
分
X00000
0:表示该有毒有害物质在该部件所有均质材料中
的含量均在GB/T26572标准规定的限量要求以下。
X:表示该有毒有害物质至少在该部件的某一均质
材料中的含量超出GB/T26572标准规定的限量要
求。
Contactinforation
AxisCommunicationsAB
Emdalavägen14
22369Lund
Seden
Tel:[phone]
Fax:[phone]
axis.com
Warrantyinforation
ForinformationaboutAxis’productarrantyandthereto
relatedinformation,gotoaxis.com/warranty
Support
Shouldyourequireanytechnicalassistance,pleasecontact
yourAxisreseller.Ifyourquestionscannotbeansered
immediately,yourresellerillforardyourqueriesthrough
theappropriatechannelstoensurearapidresponse.Ifyou
areconnectedtotheInternet,youcan:
•donloaduserdocumentationandsoftareupdates
•ndanserstoresolvedproblemsintheFAQdatabase.
Searchbyproduct,category,orphrase
•reportproblemstoAxissupportstaffbylogginginto
yourprivatesupportarea
•chatithAxissupportstaff
•visitAxisSupportataxis.com/support
Learnore!
VisitAxislearningcenteraxis.com/academyforuseful
trainings,ebinars,tutorialsandguides.

AXISQ7411VideoEncoder
Installationsteps
1.Makesurethepackagecontents,toolsandothermaterialsnecessaryfortheinstallation
areinorder.Seepage7.
2.Studytheproductovervie.Seepage8.
3.Studythespecications.Seepage13.
4.Installthehardare.Seepage9.
6

AXISQ7411VideoEncoder
Packagecontents
•AXISQ7411
•Poeradapter
•Mountingkit
-4scresandplugstomounttheencodertoaconcreteall
-4surfaceprotectionpads
-Terminalblockconnectors(I/O:6-pinconnector,RS-485/422:2x2-pin
connector,Poer:2-pinconnector)
•Printedmaterials
-InstallationGuide(thisdocument)
7
EN

AXISQ7411VideoEncoder
Productoverview
1Memorycard
2I/Oconnector
3RS48/422connector
4Controlbutton
Powerconnector
6Networkconnector
7Videoinput
8Audioinput
9Audiooutput
10PowerLED
11StatusLED
12NetworkLED
8

AXISQ7411VideoEncoder
Howtoinstalltheproduct
Installthehardware
Mounttheideoencoder
Thevideoencoderissuppliedithamountingkitcontainingscresandplugsformounting
thevideoencodertoaconcreteall:
1.Placethevideoencoderagainsttheall,andmarkthelocationofthefourmounting
holes(seepage8)throughhichthevideoencoderillbeattached.
2.Removethevideoencoderanddrillthefourmountingholes.
3.Inserttheallplugsintotheall,positionthevideoencoder,andattachittotheall
usingthescresprovided.
Note
Thesuppliedprotectivepadscanbeusedtoavoidscratchingthesurfaceonhichthevideo
encoderisplaced.Punchoutthepadsandapplythemtotheundersideofthevideoencoder.
Connectthecables
1.Connecttheencodertothenetorkusingashieldednetorkcable.IfusingPoEsee
notebelo.
2.Optionallyconnectexternalinput/outputdevices,e.g.alarmdevices.Seepage14for
informationontheterminalconnectorpins.
3.Optionallyconnectanactivespeakerand/orexternalmicrophone.
4.Connectthecameratothevideoinput.
5.IfpoeringtheunitiththeDCinput,connectthesuppliedindoorpoeradapteroran
externalpoersupply.Seenotebelo.
6.CheckthattheindicatorLEDsindicatethecorrectconditions.Seepage13for
informationontheLEDindicators.
Note
•TheunitcanbepoeredusingeithertheDCpoerinputorPoE(PoeroverEthernet).
•IfpoeringtheunitusingDCpoer,connectthepoersupplytothepoerconnectorat
therearoftheunit.
•IfpoeringtheunitusingPoE,connectaPoEnetorkcable.
Howtoaccesstheproduct
AXISIPUtilityandAXISCameraManagementarerecommendedmethodsforndingAxisproducts
onthenetorkandassigningthemIPaddressesinWindos®.Bothapplicationsarefreeandcan
bedonloadedfromaxis.com/support
9
EN

AXISQ7411VideoEncoder
Theproductcanbeusedithmostoperatingsystemsandbrosers.Werecommendthefolloing
brosers:
•InternetExplorer®ithWindos®
•Safari®ithOSX®
•ChromeTMorFirefox®ithotheroperatingsystems.
Formoreinformationaboutusingtheproduct,seetheUserManualavailableataxis.com
10

AXISQ7411VideoEncoder
Howtoresettoactorydeaultsettings
Important
Resettofactorydefaultshouldbeusedithcaution.Aresettofactorydefaultresetsall
settings,includingtheIPaddress,tothefactorydefaultvalues.
Toresettheproducttothefactorydefaultsettings:
1.Disconnectpoerfromtheproduct.
2.Pressandholdthecontrolbuttonandreconnectpoer.
3.Keepthecontrolbuttonpressedfor15–30secondsuntilthestatusLEDindicatorashes
amber.
4.Releasethecontrolbutton.TheprocessiscompletehenthestatusLEDindicatorturns
green.Theproducthasbeenresettothefactorydefaultsettings.IfnoDHCPserveris
availableonthenetork,thedefaultIPaddressis192.168.0.90
5.Usingtheinstallationandmanagementsoftaretools,assignanIPaddress,setthe
passord,andaccessthevideostream.
Theinstallationandmanagementsoftaretoolsareavailablefromthesupportpages
ataxis.com/support
Itisalsopossibletoresetparameterstofactorydefaultviatheebinterface.GotoSetup>
SystemOptions>MaintenanceandclickDefault.
11
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AXISQ7411VideoEncoder
Furtherinormation
•Forthelatestversionofthisdocument,seeaxis.com
•Theusermanualisavailableataxis.com
•Tocheckifthereisupdatedrmareavailableforyourproduct,seeaxis.com/support
•Forusefulonlinetrainingsandebinars,seeaxis.com/academy
Optionalaccessories
Foracompletelistofavailableaccessoriesforthisproduct,gototheproduct’spageonaxis.com
andselectSoftare&Accessories.
12

AXISQ7411VideoEncoder
Specifications
Tondthelatestversionoftheproduct’sdatasheet,gotoaxis.com>[product]>Support&
Documentation.
LEDindicators
LEDColorIndication
GreenSteadyforconnectiontoa100/1000MBit/snetork.Flashesfor
netorkactivity.
AmberSteadyforconnectiontoa10MBit/snetork.Flashesfornetork
activity.
Net-
ork
UnlitNonetorkconnection.
GreenSteadygreenfornormaloperation.
AmberSteadyduringstartup,duringresettofactorydefaultorhenrestoring
settings.
Status
RedSloashforfailedupgrade.
GreenNormaloperation.
Poer
AmberFlashesgreen/amberduringrmareupgrade.
SDcardslot
NO NO
NOTICE TICE TICE
•RiskofdamagetoSDcard.Donotusesharptools,metalobjects,orexcessiveforcehen
insertingorremovingtheSDcard.Useyourngerstoinsertandremovethecard.
•Riskofdatalossandcorruptedrecordings.DonotremovetheSDcardhiletheproduct
isrunning.UnmounttheSDcardfromtheproduct’sebpagebeforeremoval.
ThisproductsupportsmicroSD/microSDHC/microSDXCcards(notincluded).
ForSDcardrecommendations,seeaxis.com
Buttons
Controlbutton
Forlocationofthecontrolbutton,seeProductoverviewonpage8.
Thecontrolbuttonisusedfor:
13
EN

AXISQ7411VideoEncoder
•Resettingtheproducttofactorydefaultsettings.Seepage1 1.
Connectors
BNCconnector
Thevideoinputisterminatedusingacoax/BNCconnector.
Connecta75Ohmcoaxialvideocable;therecommendedmaximumlengthis250m(800ft).
Note
IfthevideosourceisconnectedinparallelithotherequipmentusingaBNCTadaptor,
disabletheinputterminationbysettingthe75OhmterminationsitchtoOFFtoavoid
reducedimagequality.
Networkconnector
RJ45EthernetconnectorithPoeroverEthernet(PoE).
Audioconnector
TheAxisproducthasthefolloingaudioconnectors:
•Audioin(pink)–3.5mminputforamonomicrophone,oraline-inmonosignal.
•Audioout(green)–3.5mmoutputforaudio(linelevel)thatcanbeconnected
toapublicaddress(PA)systemoranactivespeakerithabuilt-inamplier.Itis
recommendedtouseastereoconnectorforaudioout.
Foraudioin,theleftchannelisusedfromastereosignal.
3.5mmaudio
connectors(stereo)
1Tip2Ring3Sleeve
AudioInputGround
AudioOutputLineout,monoLineout,monoGround
I/Oconnectors
UsetheI/Oconnectorithexternaldevicesincombinationith,forexample,tamperingalarms,
motiondetection,eventtriggering,andalarmnotications.Inadditiontothe0VDCreference
pointandpoer(DCoutput),theI/Oconnectorprovidestheinterfaceto:
14

AXISQ7411VideoEncoder
Digitaloutput-ForconnectingexternaldevicessuchasrelaysandLEDs.Connecteddevicescan
beactivatedbytheVAPIX®ApplicationProgrammingInterfaceorintheproduct’sebpage.
Digitalinput-Forconnectingdevicesthatcantogglebeteenanopenandclosedcircuit,for
examplePIRsensors,door/indocontacts,andglassbreakdetectors.
6-pincongurableterminalblock
FunctionPinNotesSpecications
0VDC(-)10VDC
DCoutput2Canbeusedtopoerauxiliaryequipment.
Note:Thispincanonlybeusedaspoerout.3.3VDC Maxload=250mA
Digitalinput–Connecttopin1toactivate,
orleaveoating(unconnected)todeactivate.0tomax40VDC Congurable (Inputor
Output)
3–
6
Digitaloutput–Connectedtopin1hen
activated,oating(unconnected)hen
deactivated.Ifusedithaninductiveload,
e.g.arelay,adiodemustbeconnectedin
0tomax40VDC,open
drain,100mA
15
EN

AXISQ7411VideoEncoder
paralleliththeload,forprotectionagainst
voltagetransients.
10VDC(-)
2DCoutput3.3V,max20mA
AI/Oconguredasinput
BI/Oconguredasoutput
Powerconnector
2-pinterminalblockisusedforpoerinputfromthesuppliedpoeradapteroranexternal
poersupply.
Theexternalpoersupplyalternativesare:
1.thepoersupplyincludedinpackage
2.anexternal8-28VDClimitedpoersourceithamaximumoutputcurrentof1A.
16

AXISQ7411VideoEncoder
FunctionPin
numberDescription
GND1Ground
DCPoer2Poerinput8-28VDC
max5.3W
RS485/RS422connector
To2-pinterminalblocksforRS485/RS422serialinterfaceusedtocontrolauxiliaryequipment
suchaspan-tiltdevices.
Theserialportcanbeconguredtosupport:
•To-ireRS485halfduplex
•Four-ireRS485fullduplex
•To-ireRS422simplex
•Four-ireRS422fullduplexpointtopoint
communication
FunctionPinNotes
RS485/RS422RX/TXA1
RS485/RS422RX/TXB2
(RX)ForfullduplexRS485/RS422
(RX/TX)ForhalfduplexRS485
RS485/RS422TXA3
RS485/RS422TXB4
(TX)ForfullduplexRS485/RS422
17
EN

18

AXISQ7411VideoEncoder
Saetyinormation
Hazardlevels
DANGER
Indicatesahazardoussituationhich,ifnotavoided,illresultindeathorseriousinjury.
WARNING
Indicatesahazardoussituationhich,ifnotavoided,couldresultindeathorseriousinjury.
CAUTION
Indicatesahazardoussituationhich,ifnotavoided,couldresultinminorormoderate
injury.
NO NO
NOTICE TICE TICE
Indicatesasituationhich,ifnotavoided,couldresultindamagetoproperty.
Otheressagelevels
Important
Indicatessignicantinformationhichisessentialfortheproducttofunctioncorrectly.
Note
Indicatesusefulinformationhichhelpsingettingthemostoutoftheproduct.
19
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AXISQ7411VideoEncoder
Saetyinstructions
WARNING
TheAxisproductshallbeinstalledbyatrainedprofessional,andincomplianceithlocal
lasandregulations.
NO NO
NOTICE TICE TICE
•TheAxisproductshallbeusedincomplianceithlocallasandregulations.
•StoretheAxisproductinadryandventilatedenvironment.
•AvoidexposingtheAxisproducttoshocksorheavypressure.
•UseonlyapplicabletoolsheninstallingtheAxisproduct.Usingexcessiveforceith
poertoolscouldcausedamagetotheproduct.
•Useonlyaccessoriesthatcomplyiththetechnicalspecicationofyourproduct.These
canbeprovidedbyAxisorathirdparty.AxisrecommendsusingAxispoersource
equipmentcompatibleithyourproduct.
•UseonlysparepartsprovidedbyorrecommendedbyAxis.
•Donotattempttorepairtheproductyourself.ContactAxissupportoryourAxisreseller
forservicematters.
Transportation
NO NO
NOTICE TICE TICE
•WhentransportingtheAxisproduct,usetheoriginalpackagingorequivalenttoprevent
damagetotheproduct.
Battery
TheAxisproductusesa3.0VBR2032lithiumbatteryasthepoersupplyforitsinternalreal-time
clock(RTC).Undernormalconditionsthisbatteryilllastforaminimumofveyears.
LobatterypoeraffectstheoperationoftheRTC,causingittoresetateverypoer-up.When
thebatteryneedsreplacing,alogmessageillappearintheproduct’sserverreport.Formore
informationabouttheserverreport,seetheproduct´ssetuppagesorcontactAxissupport.
Thebatteryshouldnotbereplacedunlessrequired,butifthebatterydoesneedreplacing,contact
Axissupportataxis.com/supportforassistance.
Lithiumcoincell3.0Vbatteriescontain1,2-dimethoxyethane;ethyleneglycoldimethylether
(EGDME),CASno.110-71-4.
WARNING
•Riskofexplosionifthebatteryisincorrectlyreplaced.
•ReplaceonlyithanidenticalbatteryorabatteryhichisrecommendedbyAxis.
20