Axis 0942-001 User manual

AXISQ6055-CPTZNetworkCamera
UserManual

Aboutthisdocument
Thismanualisintendedforadministratorsandusersof
AXISQ6055-CPTZNetworkCamera,andisalicabletormware6.20
andlater.Itincludesinstructionsforusingandmanagingtheroduct
onyournetwork.Previousexerienceofnetworkingwillbeofuse
whenusingthisroduct.SomeknowledgeofUNIXorLinux-based
systemsmayalsobebenecial,fordeveloingshellscritsand
alications.LaterversionsofthisdocumentwillbeostedtotheAxis
website,asrequired.Seealsotheroduct’sonlinehel,availablevia
theweb-basedinterface.
Lealconsiderations
Videosurveillancecanberegulatedbylawsthatvaryfromcountryto
country.Checkthelawsinyourlocalregionbeforeusingthisroduct
forsurveillanceuroses.
Thisroductincludesone(1)H.264decoderlicense.Tourchase
furtherlicenses,contactyourreseller.
Liability
Everycarehasbeentakenintherearationofthisdocument.Please
informyourlocalAxisofceofanyinaccuraciesoromissions.Axis
CommunicationsABcannotbeheldresonsibleforanytechnicalor
tyograhicalerrorsandreservestherighttomakechangestothe
roductandmanualswithoutriornotice.AxisCommunicationsAB
makesnowarrantyofanykindwithregardtothematerialcontained
withinthisdocument,including,butnotlimitedto,theimlied
warrantiesofmerchantabilityandtnessforaarticularurose.Axis
CommunicationsABshallnotbeliablenorresonsibleforincidentalor
consequentialdamagesinconnectionwiththefurnishing,erformance
oruseofthismaterial.Thisroductisonlytobeusedforitsintended
urose.
Intellectualpropertyrihts
AxisABhasintellectualroertyrightsrelatingtotechnologyembodied
intheroductdescribedinthisdocument.Inarticular,andwithout
limitation,theseintellectualroertyrightsmayincludeoneormore
oftheatentslistedatwww.axis.com/patent.htmandoneormore
additionalatentsorendingatentalicationsintheUSandother
countries.
Thisroductcontainslicensedthird-artysoftware.Seethemenuitem
“About”intheroduct’suserinterfaceformoreinformation.
ThisroductcontainssourcecodecoyrightAleComuter,
Inc.,underthetermsofAlePublicSourceLicense2.0(see
www.opensource.apple.com/apsl).Thesourcecodeisavailablefrom
https://developer.apple.com/bonjour/
Equipmentmodications
Thisequimentmustbeinstalledandusedinstrictaccordancewiththe
instructionsgivenintheuserdocumentation.Thisequimentcontains
nouser-serviceablecomonents.Unauthorizedequimentchangesor
modicationswillinvalidateallalicableregulatorycertications
andarovals.
Trademarkacknowledments
AXISCOMMUNICATIONS,AXIS,ETRAX,ARTPECandVAPIXare
registeredtrademarksortrademarkalicationsofAxisABinvarious
jurisdictions.Allothercomanynamesandroductsaretrademarksor
registeredtrademarksoftheirresectivecomanies.
Ale,Boa,Aache,Bonjour,Ethernet,InternetExlorer,Linux,
Microsoft,Mozilla,Real,SMPTE,QuickTime,UNIX,Windows,Windows
VistaandWWWareregisteredtrademarksoftheresectiveholders.
JavaandallJava-basedtrademarksandlogosaretrademarksor
registeredtrademarksofOracleand/oritsafliates.UPnPTMisa
certicationmarkoftheUPnPTMImlementersCororation.
SD,SDHCandSDXCaretrademarksorregisteredtrademarksofSD-3C,
LLCintheUnitedStates,othercountriesorboth.Also,miniSD,microSD,
miniSDHC,microSDHC,microSDXCarealltrademarksorregistered
trademarksofSD-3C,LLCintheUnitedStates,othercountriesorboth.
Reulatoryinformation
Europe
ThisroductcomlieswiththealicableCEmarkingdirectives
andharmonizedstandards:
•ElectromagneticComatibility(EMC)Directive2014/30/EU.See
Electromagneticcompatibility(EMC)onpage2.
•LowVoltage(LVD)Directive2014/35/EU.Seeafetyonpage2.
•RestrictionsofHazardousSubstances(RoHS)Directive2011/65/EU.
SeeDisposalandrecyclingonpage3.
Acoyoftheoriginaldeclarationofconformitymaybeobtainedfrom
AxisCommunicationsAB.SeeContactinformationonpage3.
Electromaneticcompatibility(EMC)
Thisequimenthasbeendesignedandtestedtofulllalicable
standardsfor:
•Radiofrequencyemissionwheninstalledaccordingtothe
instructionsandusedinitsintendedenvironment.
•Immunitytoelectricalandelectromagnetichenomenawhen
installedaccordingtotheinstructionsandusedinitsintended
environment.
USA
Thisequimenthasbeentestedusingashieldednetworkcable(STP)
andfoundtocomlywiththelimitsforaClassAdigitaldevice,
ursuanttoart15oftheFCCRules.Theselimitsaredesignedto
rovidereasonablerotectionagainstharmfulinterferencewhenthe
equimentisoeratedinacommercialenvironment.Thisequiment
generates,uses,andcanradiateradiofrequencyenergyand,ifnot
installedandusedinaccordancewiththeinstructionmanual,may
causeharmfulinterferencetoradiocommunications.Oerationofthis
equimentinaresidentialareaislikelytocauseharmfulinterference
inwhichcasetheuserwillberequiredtocorrecttheinterferenceathis
ownexense.Theroductshallbeconnectedusingashieldednetwork
cable(STP)thatisroerlygrounded.
Canada
ThisdigitalaaratuscomlieswithCANICES-3(ClassA).Theroduct
shallbeconnectedusingashieldednetworkcable(STP)thatis
roerlygrounded.Cetaareilnumériqueestconformeàlanorme
NMBICES-3(classeA).Leroduitdoitêtreconnectéàl'aided'uncâble
réseaublindé(STP)quiestcorrectementmisàlaterre.
Europe
ThisdigitalequimentfulllstherequirementsforRFemission
accordingtotheClassAlimitofEN55032.Theroductshallbe
connectedusingashieldednetworkcable(STP)thatisroerly
grounded.Notice!ThisisaClassAroduct.Inadomesticenvironment
thisroductmaycauseRFinterference,inwhichcasetheusermaybe
requiredtotakeadequatemeasures.
Thisroductfulllstherequirementsforemissionandimmunity
accordingtoEN50121-4andIEC62236-4railwayalications.
Thisroductfulllstherequirementsforimmunityaccording
toEN61000-6-1residential,commercialandlight-industrial
environments.
Thisroductfulllstherequirementsforimmunityaccordingto
EN61000-6-2industrialenvironments.
Thisroductfulllstherequirementsforimmunityaccordingto
EN55024ofceandcommercialenvironments.
Australia/NewZealand
ThisdigitalequimentfulllstherequirementsforRFemission
accordingtotheClassAlimitofAS/NZSCISPR32.Theroductshall
beconnectedusingashieldednetworkcable(STP)thatisroerly
grounded.Notice!ThisisaClassAroduct.Inadomesticenvironment
thisroductmaycauseRFinterference,inwhichcasetheusermaybe
requiredtotakeadequatemeasures.
Japan
この装置は、クラスA情報技術装置です。この装置を家庭環
境で使⽤すると電波妨害を引き起こすことがあります。この
場合には使⽤者が適切な対策を講ずるよう要求されることが
あります。本製品は、シールドネットワークケーブル(STP)を
使⽤して接続してください。また適切に接地してください。
Safety
ThisroductcomlieswithIEC/EN/UL60950-1and
IEC/EN/UL60950-22,SafetyofInformationTechnology
Equiment.Theroductshallbegroundedeitherthroughashielded
networkcable(STP)orotheraroriatemethod.
Theowersulyusedwiththisroductshallfullltherequirements
forSafetyExtraLowVoltage(SELV)accordingtoIEC/EN/UL60950-1.

Battery
TheAxisroductusesa3.0VBR2032lithiumbatteryastheower
sulyforitsinternalreal-timeclock(RTC).Undernormalconditions
thisbatterywilllastforaminimumofveyears.
LowbatteryoweraffectstheoerationoftheRTC,causingittoreset
ateveryower-u.Whenthebatteryneedsrelacing,alogmessage
willaearintheroduct’sserverreort.Formoreinformationabout
theserverreort,seetheroduct´ssetuagesorcontactAxissuort.
Thebatteryshouldnotberelacedunlessrequired,butifthebattery
doesneedrelacing,contactAxissuortatwww.axis.com/techsupfor
assistance.
Lithiumcoincell3.0Vbatteriescontain1,2-dimethoxyethane;ethylene
glycoldimethylether(EGDME),CASno.1 10-71-4.
WARNING
•Riskofexlosionifthebatteryisincorrectlyrelaced.
•Relaceonlywithanidenticalbatteryorabatterywhichis
recommendedbyAxis.
•Disoseofusedbatteriesaccordingtolocalregulationsor
thebatterymanufacturer'sinstructions.
Disposalandrecyclin
Whenthisroducthasreachedtheendofitsusefullife,disoseof
itaccordingtolocallawsandregulations.Forinformationabout
yournearestdesignatedcollectionoint,contactyourlocalauthority
resonsibleforwastedisosal.Inaccordancewithlocallegislation,
enaltiesmaybealicableforincorrectdisosalofthiswaste.
Europe
Thissymbolmeansthattheroductshallnotbedisosedof
togetherwithhouseholdorcommercialwaste.Directive2012/19/EU
onwasteelectricalandelectronicequiment(WEEE)isalicablein
theEuroeanUnionmemberstates.Toreventotentialharmto
humanhealthandtheenvironment,theroductmustbedisosed
ofinanarovedandenvironmentallysaferecyclingrocess.For
informationaboutyournearestdesignatedcollectionoint,contact
yourlocalauthorityresonsibleforwastedisosal.Businessesshould
contacttheroductsulierforinformationabouthowtodisose
ofthisroductcorrectly.
ThisroductcomlieswiththerequirementsofDirective2011/65/EUon
therestrictionoftheuseofcertainhazardoussubstancesinelectrical
andelectronicequiment(RoHS).
China
ThisroductcomlieswiththerequirementsofSJ/T1 1364-2014,
Markingfortherestrictionofhazardoussubstancesinelectricaland
electronicroducts.
Contactinformation
AxisCommunicationsAB
Emdalavägen14
22369Lund
Sweden
Tel:[phone]
Fax:[phone]
www.axis.com
Warrantyinformation
ForinformationaboutAxis’roductwarrantyandtheretorelated
information,gotowww.axis.com/warranty/
Support
Shouldyourequireanytechnicalassistance,leasecontactyourAxis
reseller.Ifyourquestionscannotbeansweredimmediately,your
resellerwillforwardyourqueriesthroughthearoriatechannelsto
ensurearaidresonse.IfyouareconnectedtotheInternet,youcan:
•downloaduserdocumentationandsoftwareudates
•ndanswerstoresolvedroblemsintheFAQdatabase.Search
byroduct,category,orhrase
•reortroblemstoAxissuortstaffbyloggingintoyourrivate
suortarea
•chatwithAxissuortstaff
•visitAxisSuortatwww.axis.com/techsup/
Learnmore!
VisitAxislearningcenterwww.axis.com/academy/forusefultrainings,
webinars,tutorialsandguides.

AXISQ6055-CPTZNetworkCamera
TableofContents
Safetyinformation..........................................6
Hazardlevels...................................................6
Othermessagelevels.............................................6
ardwareoverview..........................................7
owtoaccesstheproduct....................................11
Howtoaccesstheroductfromabrowser...........................11
HowtoaccesstheroductfromtheInternet.........................1 1
Howtosettherootassword.....................................12
Abouttheliveviewwindow.......................................12
Aboutmediastreams........................................15
AboutH.264format.............................................15
AboutMJPEGformat............................................15
AboutAXISMediaControl(AMC)...................................15
Alternativemethodsofaccessingthevideostream....................16
owtosetuptheproduct....................................17
Howtodoabasicsetu..........................................17
Aboutvideosettings........................................18
Howtosetuvideostreams......................................18
Aboutstreamroles............................................21
AboutONVIFmediaroles.......................................21
Aboutcamerasettings...........................................21
Aboutoverlays..................................................23
Aboutrivacymasks.............................................25
owtoconguretheliveviewwindow.........................26
Howtosetdefaultviewerforbrowsers..............................26
Aboutviewersettings............................................26
Aboutuser-denedlinks..........................................27
OututButtons.................................................27
AboutPTZ(PanTiltZoom)....................................28
Aboutresetositions...........................................28
Autotracking...................................................29
Gatekeeer....................................................30
Aboutguardtours...............................................30
OSDIZones....................................................31
Advanced......................................................32
Aboutthecontrolqueue..........................................33
Aboutdetectors............................................34
Aboutshockdetection...........................................34
Aboutmotiondetection..........................................34
BasicVideoAnalytics............................................35
Aboutapplications..........................................39
Aboutalicationlicenses........................................39
Howtouloadandstartanalication.............................39
AlicationConsiderations........................................39
Aboutevents...............................................40
Howtosetuactionrules........................................40
Howtoaddreciients............................................42
Howtocreateschedules..........................................44
Howtoseturecurrences........................................44
Aboutrecordings...........................................45
Howtondrecordings...........................................45
Howtolayrecordings...........................................45
Howtoexortavideocli........................................46
Aboutcontinuousrecording.......................................46
Aboutlanguages............................................47
Aboutsystemoptions........................................48
Security.......................................................48
Date&Time....................................................50
Network.......................................................51
Storage.......................................................56
Ports&Devices.................................................58
4

AXISQ6055-CPTZNetworkCamera
TableofContents
Maintenance...................................................58
Suort.......................................................59
Advanced......................................................60
Howtoresettofactorydefaultsettings.............................60
Troubleshooting............................................62
Howtocheckthecurrentrmware.................................62
Howtougradethermware.....................................62
Symtoms,ossiblecausesandremedialactions......................62
Technicalspecications......................................65
LEDIndicators..................................................65
MediaconverterswitchLEDindicators..............................65
SDcardslot....................................................65
Buttons.......................................................65
Connectors....................................................66
PerformanceConsiderations.......................................70
5

AXISQ6055-CPTZNetworkCamera
Safetynformaton
Safetynformaton
Hazardlevels
DANGER
Indicatesahazardoussituationwhich,ifnotavoided,willresultindeathorseriousinjury.
WARNING
Indicatesahazardoussituationwhich,ifnotavoided,couldresultindeathorseriousinjury.
CAUTION
Indicatesahazardoussituationwhich,ifnotavoided,couldresultinminorormoderateinjury.
NO NO
NOTICE TICE TICE
Indicatesasituationwhich,ifnotavoided,couldresultindamagetoroerty.
Othermessaelevels
Imortant
Indicatessignicantinformationwhichisessentialfortheroducttofunctioncorrectly.
Note
Indicatesusefulinformationwhichhelsingettingthemostoutoftheroduct.
6

AXISQ6055-CPTZNetworkCamera
Hardwareovervew
Hardwareovervew
Forsecicationsofthehardwarecomonents,seeTechnicalspecicationsonpage65.
NO NO
NOTICE TICE TICE
Makesurethedomeisattachedinoerationmode,otherwisefocusmaybeaffected.
Topview
1Alignmentindicator
2Multiconnector
3Hookforsafetywire
4Unitholder(3x)
5Dome
7

AXISQ6055-CPTZNetworkCamera
Hardwareovervew
Bottomview
1Coolingsystem
2Fan
3Dcardslot(DHC)
4Controlbutton
5Powerbutton(forFactoryDefaultonly)
6tatusLEDindicator
8

AXISQ6055-CPTZNetworkCamera
Hardwareovervew
1DomebracketscrewPH2(4x)
2Domebracket
3Domecover
4Rubbergasket
5Domering
6DomeringscrewT30(4x)
1Powerconnector(DCinput)
2Powerconnector(DCoutput)
3Networkconnector(internal)
9

AXISQ6055-CPTZNetworkCamera
Hardwareovervew
4NetworkconnectorFP(external)(2x)
5NetworkconnectorRJ45(external)(2x)
6CameranetworkLEDindicator
7NetworkLEDindicator(4x)
8PowerLEDindicator
9Groundclip
10I/Oconnector(internal)
11I/Oconnector(external)
12Multicable
13Groundscrew
10