Axis P3727-PLE User manual

AXISP3727-PLEPanoramicCamera
UserManual

AXISP3727-PLEPanoramicCamera
Installation
Installation
Towatchthisvideo,gotothewebversionofthisdocument.
www.axis.com/products/online-manual/67676#t10170580
Installationvideofortheproduct.
2

AXISP3727-PLEPanoramicCamera
Getstarted
Getstarted
Findthedeviceonthenetwork
TondAxisdevicesonthenetworkandassignthemIPaddressesinWindows®,useAXISIPtilityorAXISDeviceManager.Both
applicationsarefreeandcanbedownloadedfromaxis.com/support.
FormoreinformationabouthowtondandassignIPaddresses,gotoHowtoassinanIPaddressandaccessyourdevice.
Browsersupport
Youcanusethedevicewiththefollowingbrowsers:
ChromeTMFirefox®EdgeTMSafari®
Windows®recommendedrecommended
macOS®recommendedrecommended
Linux®recommendedrecommended
Otheroperatingsystems*
*SupportediniOSandiPadOS
Ifyouneedmoreinformationaboutrecommendedbrowsers,gotoAXISOSPortal.
Accessthedevice
1.OpenabrowserandentertheIPaddressorhostnameoftheAxisdevice.
IfyoudonotknowtheIPaddress,useAXISIPtilityorAXISDeviceManagertondthedeviceonthenetwork.
2.Entertheusernameandpassword.Ifyouaccessthedeviceforthersttime,youmustsettherootpassword.SeeSeta
newpasswordfortherootaccountonpae3.
3.Theliveviewpageopensinyourbrowser.
erifythatnoonehastamperedwiththermware
TomakesurethatthedevicehasitsoriginalAxisrmware,ortotakefullcontrolofthedeviceafterasecurityattack:
1.Resettofactorydefaultsettings.SeeResettofactorydefaultsettinsonpae20.
Afterthereset,securebootguaranteesthestateofthedevice.
2.Congureandinstallthedevice.
Setanewpasswordfortherootaccount
Important
Thedefaultadministratorusernameisroot.Ifthepasswordforrootislost,resetthedevicetofactorydefaultsettings.See
Resettofactorydefaultsettinsonpae20
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AXISP3727-PLEPanoramicCamera
Getstarted
Towatchthisvideo,gotothewebversionofthisdocument.
www.axis.com/products/online-manual/67676#t10098905
Supporttip:Passwordsecurityconrmationcheck
1.Typeapassword.Followtheinstructionsaboutsecurepasswords.SeeSecurepasswordsonpae4.
2.Retypethepasswordtoconrmthespelling.
3.ClickCreatelogin.Thepasswordhasnowbeencongured.
Securepasswords
Important
Axisdevicessendtheinitiallysetpasswordincleartextoverthenetwork.Toprotectyourdeviceaftertherstlogin,set
upasecureandencryptedHTTPSconnectionandthenchangethepassword.
Thedevicepasswordistheprimaryprotectionforyourdataandservices.Axisdevicesdonotimposeapasswordpolicyasthey
maybeusedinvarioustypesofinstallations.
Toprotectyourdatawestronglyrecommendthatyou:
•seapasswordwithatleast8characters,preferablycreatedbyapasswordgenerator.
•Don’texposethepassword.
•Changethepasswordatarecurringinterval,atleastonceayear.
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AXISP3727-PLEPanoramicCamera
Getstarted
Webpageoverview
1Liveviewcontrolbar
2Liveview
3Productname
4Userinformation,colorthemes,andhelp
5Videocontrolbar
6Settinstole
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AXISP3727-PLEPanoramicCamera
Getstarted
7Settinstabs
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AXISP3727-PLEPanoramicCamera
Additionalsettings
Additionalsettings
Adjusttheimage
Thissectionincludesinstructionsabouthowtocongureyourdevice.Ifyouwanttolearnmoreabouthowcertainfeatures
function,gotoLearnmoreonpae15.
Levelthecamera
Toadjusttheviewinrelationtoareferenceareaoranobject,usethelevelingguideincombinationwithamechanicaladjustment
ofthecamera.
1.GotoSettings>System>Orientationandclick.
2.Adjustthecameramechanicallyuntilthepositionofthereferenceareaortheobjectisalignedwiththelevelingguide.
Adjustthezoomandfocus
Toadjustthezoom:
1.GotoSettings>Image>Zoomandusetheslidertoadjustthezoom.
Toadjustthefocus:
1.GotoSettings>Image>FocusandclickShowAFarea.
2.Adjusttheautofocusareatocoverthepartoftheimagethatyouwanttobeinfocus.
Ifyoudon’tselectanautofocusarea,thecamerafocusesontheentirescene.Werecommendthatyoufocusona
staticobject.
3.ClickAutofocus.
4.Tonetunethefocus,usethefocusslider.
Selectexposuremode
Therearedifferentexposuremodeoptionsinthecamerathatadjustsaperture,shutterspeed,andgaintoimproveimagequalityfor
specicsurveillancescenes.GotoSettings>Image>Exposureandselectbetweenthefollowingexposuremodes:
•Formostusecases,selectAutomaticexposure.
•Forenvironmentswithcertainarticiallighting,forexampleuorescentlighting,selectFlicker-free.
Selectthesamefrequencyasthepowerlinefrequency.
•Forenvironmentswithcertainarticiallightandbrightlight,forexampleoutdoorswithuorescentlightingatnightand
sunduringdaytime,selectFlicker-reduced.
Selectthesamefrequencyasthepowerlinefrequency.
•Tolockthecurrentexposuresettings,selectoldcurrent.
OptimizeIRillumination
Dependingontheinstallationenvironmentandtheconditionsaroundthecamera,forexampleexternallightsourcesinthescene,
youcansometimesimprovetheIRilluminationifyoumanuallyadjusttheintensityoftheLED’s.
1.GotoSettings>Image>Dayandnight,andturnonAllowillumination.
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AXISP3727-PLEPanoramicCamera
Additionalsettings
2.TurnonLiveviewcontrol.
3.MinimizeSettings.
4.Intheliveviewcontrolbar,clicktheIlluminationbutton,turnonIRlightandselectManual.
5.Adjusttheintensity.
BenetfromIRlightinlow-lightconditionsusingnightmode
Yourcamerausesvisiblelighttodelivercolorimagesduringtheday.Astheavailablelightdiminishes,youcansetthecamerato
automaticallyshifttonightmode,inwhichthecamerausesbothvisiblelightandnear-infraredlighttodeliverblack-and-white
images.Sincethecamerausesmoreoftheavailablelightitcandeliverbrighter,moredetailed,images.
1.GotoSettings>Image>Dayandnight,andmakesurethattheIRcutlterissettoAuto.
2.Todetermineatwhatlightlevelyouwantthecameratoshifttonightmode,movetheThresholdslidertowardBright
orDark.
3.EnableAllowIRilluminationandSynchronizeIRilluminationtousethecamera’sIRlightwhennightmodeisactivated.
Note
Ifyousettheshifttonightmodetooccurwhenit’sbrighter,theimageremainssharperastherewillbelesslow-light
noise.Ifyousettheshifttooccurwhenit’sdarker,theimagecolorsaremaintainedforlonger,buttherewillbemore
imageblurduetolow-lightnoise.
Reducenoiseinlow-lightconditions
Toreducenoiseinlow-lightconditions,youcanadjustoneormoreofthefollowingsettings:
•Adjustthetrade-offbetweennoiseandmotionblur.GotoSettings>Image>ExposureandmovetheBlur-noise
trade-offslidertowardLownoise.
•Settheexposuremodetoautomatic.
Note
Ahighmaxshuttervaluecanresultinmotionblur.
•Toslowdowntheshutterspeed,setmaxshuttertothehighestpossiblevalue.
•Reducesharpnessintheimage.
Note
Whenyoureducethemaxgain,theimagecanbecomedarker.
•Setthemaxgaintoalowervalue.
•Opentheaperture.
Reducemotionblurinlow-lightconditions
Toreducemotionblurinlow-lightconditions,adjustoneormoreofthefollowingsettingsinSettings>Image>Exposure:
•MovetheBlur-noisetrade-offslidertowardLowmotionblur.
Note
Whenyouincreasethegain,imagenoisealsoincreases.
•SetMaxshuttertoashortertime,andMaxgaintoahighervalue.
Ifyoustillhaveproblemswithmotionblur:
8

AXISP3727-PLEPanoramicCamera
Additionalsettings
•Increasethelightlevelinthescene.
•Mountthecamerasothatobjectsmovetowarditorawayfromitratherthansideways.
Handlesceneswithstrongbacklight
Dynamicrangeisthedifferenceinlightlevelsinanimage.Insomecasesthedifferencebetweenthedarkestandthebrightest
areascanbesignicant.Theresultisoftenanimagewhereeitherthedarkorthebrightareasarevisible.Widedynamicrange
(WDR)makesbothdarkandbrightareasoftheimagevisible.
ImaewithoutWDR.
ImaewithWDR.
Note
•WDRcancauseartifactsintheimage.
•WDRmaynotbeavailableforallcapturemodes.
1.GotoSettings>Image>Widedynamicrange.
2.TurnonWDR.
3.setheLocalcontrastslidertoadjusttheamountofWDR.
4.setheTonemappingslidertoadjusttheamountofWDR.
5.Ifyoustillhaveproblems,gotoExposureandadjusttheExposurezonetocovertheareaofinterest.
FindoutmoreaboutWDRandhowtouseitataxis.com/web-articles/wdr.
Monitorlongandnarrowareas
secorridorformattobetterutilizethefulleldofviewinalongandnarrowarea,forexampleastaircase,hallway,road,ortunnel.
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AXISP3727-PLEPanoramicCamera
Additionalsettings
1.Dependingonyourdevice,turnthecameraorthe3-axislensinthecamera90°or270°.
Note
MakesuretoaimIRLEDsawayfromwallsorweathershields.
2.Ifthedevicedoesn’thaveautomaticrotationoftheview,logintothewebpageandgotoSettings>System>Orientation.
3.Click.
4.Rotatetheview90°or270°.
Findoutmoreataxis.com/axis-corridor-format.
Hidepartsoftheimagewithprivacymasks
Youcancreateoneorseveralprivacymaskstohidepartsoftheimage.
Towatchthisvideo,gotothewebversionofthisdocument.
www.axis.com/products/online-manual/67676#t10106902
Howtocreateaprivacymask
1.GotoSettings>Privacymask.
2.ClickNew.
3.Adjustthesize,color,andnameoftheprivacymaskaccordingtoyourneeds.
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AXISP3727-PLEPanoramicCamera
Additionalsettings
Towatchthisvideo,gotothewebversionofthisdocument.
www.axis.com/products/online-manual/67676#t10106902
Howtochanetheappearanceofthemask
Showanimageoverlay
Youcanaddanimageasanoverlayinthevideostream.
1.GotoSettings>Overlay.
2.ClickImagelist.
3.ploadanimageandclickDone.
4.ClickCreateoverlay.
5.SelectImageandclickCreate.
6.Selecttheimagefromthedrop-downlist.
7.Topositiontheimageoverlay,chooseCustomoroneofthepresets.
8.ClickCreate.
iewandrecordvideo
Thissectionincludesinstructionsabouthowtocongureyourdevice.Tolearnmoreabouthowstreamingandstorageworks,goto
Streaminandstoraeonpae15.
Reducebandwidthandstorage
Important
Ifyoureducethebandwidthitcanresultinlossofdetailsinthepicture.
1.Gotoliveviewandselect.264.
2.GotoSettings>Stream.
3.Dooneormoreofthefollowing:
-TurnontheZipstreamfunctionalityandselectthedesiredlevel.
Note
ThezipstreamsettingsareusedforbothH.264andH.265.
-TurnondynamicGOPandsetahighGOPlengthvalue.
-Increasethecompression.
-TurnondynamicFPS.
Note
WebbrowsersdonotsupportH.265decoding.seavideomanagementsystemorapplicationsupportingH.265decoding.
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AXISP3727-PLEPanoramicCamera
Additionalsettings
Setupnetworkstorage
Tostorerecordingsonthenetwork,youneedtosetupyournetworkstorage.
1.GotoSettings>System>Storage.
2.ClickSetupunderNetworkstorage.
3.EntertheIPaddressofthehostserver.
4.Enterthenameofthesharedlocationonthehostserver.
5.Movetheswitchifthesharerequiresalogin,andenterusernameandpassword.
6.ClickConnect.
Recordandwatchvideo
Torecordvideoyoumustrstsetupnetworkstorage,seeSetupnetworkstoraeonpae12,orhaveanSDcardinstalled.
Recordvideo
1.Gototheliveview.
2.Tostartarecording,clickRecord.Clickagaintostoptherecording.
Watchvideo
1.ClickStorage>Gotorecordings.
2.Selectyourrecordinginthelistanditwillplayautomatically.
Setuprulesforevents
Youcancreaterulestomakeyourdeviceperformanactionwhencertaineventsoccur.Aruleconsistsofconditionsandactions.
Theconditionscanbeusedtotriggertheactions.Forexample,thedevicecanstartarecordingorsendanemailwhenitdetects
motion,orshowanoverlaytextwhilethedeviceisrecording.
Tolearnmore,checkoutourguideGetstartedwithrulesforevents.
Recordvideowhenthecameradetectsmotion
ThisexampleexplainshowtosetupthecameratostartrecordingtotheSDcardvesecondsbeforeitdetectsmotionandto
stoponeminuteafter.
Towatchthisvideo,gotothewebversionofthisdocument.
www.axis.com/products/online-manual/67676#t10106619
Howtorecordavideostreamwhenthecameradetectsmotion
MakesurethatAXISVideoMotionDetectionisrunning:
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AXISP3727-PLEPanoramicCamera
Additionalsettings
1.GotoSettings>Apps>AXISVideoMotionDetection.
2.Starttheapplicationifitisnotalreadyrunning.
3.Makesureyouhavesetuptheapplicationaccordingtoyourneeds.Ifyouneedhelp,seethe
usermanualforAXISVideoMotionDetection4.
Createarule:
1.GotoSettings>System>Eventsandaddarule.
2.Typeanamefortherule.
3.Inthelistofconditions,underApplication,selectAXISVideoMotionDetection(VMD).
4.Inthelistofactions,underRecordings,selectRecordvideowhiletheruleisactive.
5.Selectanexistingstreamproleorcreateanewone.
6.Settheprebuffertimeto5seconds.
7.Setthepostbuffertimeto60seconds.
8.Inthelistofstorageoptions,selectSDcard.
9.ClickSave.
Recordvideowhenthecameradetectsimpact
Shockdetectionallowsthecameratodetecttamperingcausedbyvibrationsorshock.Vibrationsduetotheenvironmentortoan
objectcantriggeranactiondependingontheshocksensitivityrange,whichcanbesetfrom0to100.Inthisscenario,someoneis
throwingrocksatthecameraafterhoursandyouwouldliketogetavideoclipoftheevent.
Turnonshockdetection:
1.GotoSettings>System>Detectors.
2.Turnonshockdetection,andsetavaluefortheshocksensitivity.
Createarule:
1.GotoSettings>System>Eventsandaddarule.
2.Typeanamefortherule.
3.Inthelistofconditions,underDevicestatus,selectShockdetected.
4.Click+toaddasecondcondition.
5.Inthelistofconditions,underScheduledandrecurring,selectScheduledevent.
6.Inthelistofschedules,selectAfterhours.
7.Inthelistofactions,underRecordings,selectRecordvideowhiletheruleisactive.
8.SelectaCamera.
9.Settheprebuffertimeto5seconds.
10.Setthepostbuffertimeto60seconds.
11.Selectwheretosavetherecordings.
12.ClickSave.
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AXISP3727-PLEPanoramicCamera
Additionalsettings
Sendanemailautomaticallyifsomeonespraypaintsthelens
Towatchthisvideo,gotothewebversionofthisdocument.
www.axis.com/products/online-manual/67676#t10106687
Howtosendanemailnoticationifsomeonespraypaintthelens
1.GotoSettings>System>Detectors.
2.TurnonTriggerondarkimages.Thiswilltriggeranalarmifthelensissprayed,covered,orrenderedseverelyoutoffocus.
3.SetadurationforTriggerafter.Thevalueindicatesthetimethatmustpassbeforeanemailissent.
Createarule:
1.GotoSettings>System>Events>Rulesandaddarule.
2.Typeanamefortherule.
3.Inthelistofconditions,selectTampering.
4.Inthelistofactions,selectSendnoticationtoemail.
5.SelectarecipientfromthelistorgotoRecipientstocreateanewrecipient.
Tocreateanewrecipient,click.Tocopyanexistingrecipient,click.
6.Typeasubjectandamessagefortheemail.
7.ClickSave.
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AXISP3727-PLEPanoramicCamera
Learnmore
Learnmore
Remotefocusandzoom
Theremotefocusandzoomfunctionalityallowsyoutomakefocusandzoomadjustmentstoyourcamerafromacomputer.Itisa
convenientwaytoensurethatthescene’sfocus,viewingangleandresolutionareoptimizedwithouthavingtovisitthecamera’s
installationlocation.
Privacymasks
Aprivacymaskisauser-denedareathatcoversapartofthemonitoredarea.Inthevideostream,privacymasksappeareitheras
blocksofsolidcolororwithamosaicpattern.
You’llseetheprivacymaskonallsnapshots,recordedvideo,andlivestreams.
YoucanusetheVAPIX®applicationprogramminginterface(API)toturnofftheprivacymasks.
Important
Ifyouusemultipleprivacymasksitmayaffecttheproduct’sperformance.
Important
Setthezoomandfocusbeforeyoucreateaprivacymask.
Note
Youcan’taddprivacymaskstothequadstream,butitwillshowallprivacymasksconguredontheindividualchannels.
Overlays
Overlaysaresuperimposedoverthevideostream.Theyareusedtoprovideextrainformationduringrecordings,suchasatimestamp,
orduringproductinstallationandconguration.Youcanaddeithertextoranimage.
Thevideostreamingindicatorisanothertypeofoverlay.Itshowsyouthattheliveviewvideostreamislive.
Streamingandstorage
ideocompressionformats
Decidewhichcompressionmethodtousebasedonyourviewingrequirements,andonthepropertiesofyournetwork.The
availableoptionsare:
MotionJPEG
MotionJPEG,orMJPEG,isadigitalvideosequencethatismadeupofaseriesofindividualJPEGimages.Theseimagesarethen
displayedandupdatedataratesufcienttocreateastreamthatshowsconstantlyupdatedmotion.Fortheviewertoperceivemotion
videotheratemustbeatleast16imageframespersecond.Fullmotionvideoisperceivedat30(NTSC)or25(PAL)framespersecond.
TheMotionJPEGstreamusesconsiderableamountsofbandwidth,butprovidesexcellentimagequalityandaccesstoeveryimage
containedinthestream.
.264orMPEG-4Part10/AVC
Note
H.264isalicensedtechnology.TheAxisproductincludesoneH.264viewingclientlicense.Toinstalladditionalunlicensed
copiesoftheclientisprohibited.Topurchaseadditionallicenses,contactyourAxisreseller.
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AXISP3727-PLEPanoramicCamera
Learnmore
H.264can,withoutcompromisingimagequality,reducethesizeofadigitalvideolebymorethan80%comparedtotheMotion
JPEGformatandbyasmuchas50%comparedtotheMPEG-4standard.Thismeansthatlessnetworkbandwidthandstoragespace
arerequiredforavideole.Orseenanotherway,highervideoqualitycanbeachievedforagivenbitrate.
.265orMPEG-Part2/EVC
Note
H.265islicensedtechnology.TheAxisproductincludesoneH.265viewingclientlicense.Toinstalladditionalunlicensed
copiesoftheclientisprohibited.Topurchaseadditionallicenses,contactyourAxisreseller.
HowdoImage,Stream,andStreamprolesettingsrelatetoeachother?
TheImagetabcontainscamerasettingsthataffectallvideostreamsfromtheproduct.Ifyouchangesomethinginthistab,it
immediatelyaffectsallvideostreamsandrecordings.
TheStreamtabcontainssettingsforvideostreams.Yougetthesesettingsifyourequestavideostreamfromtheproductanddon’t
specifyforexampleresolution,orframerate.WhenyouchangethesettingsintheStreamtab,itdoesn’taffectongoingstreams,but
itwilltakeeffectwhenyoustartanewstream.
TheStreamprolessettingsoverridethesettingsfromtheStreamtab.Ifyourequestastreamwithaspecicstreamprole,the
streamcontainsthesettingsofthatprole.Ifyourequestastreamwithoutspecifyingastreamprole,orrequestastreamprole
thatdoesn'texistintheproduct,thestreamcontainsthesettingsfromtheStreamtab.
Bitratecontrol
Withbitratecontrol,youcanmanagethebandwidthconsumptionofyourvideostream.
Variablebitrate(VBR)
Withvariablebitrate,thebandwidthconsumptionvariesbasedonthelevelofactivityinthescene.Themoreactivityinthescene,
themorebandwidthyouneed.Youareguaranteedconstantimagequalitybutitrequiresstoragemargins.
Maximumbitrate(MBR)
Withmaximumbitrate,youcansetatargetbitratetohandlebitratelimitationsinyoursystem.Youmayseeadeclineinimage
qualityorframeratewhentheinstantaneousbitrateiskeptbelowthespeciedtargetbitrate.Youcanchoosetoeitherprioritize
imagequalityorframerate.Werecommendthatyoucongurethetargetbitratetoahighervaluethantheexpectedbitrate.This
givesyouamarginforadditionalcomplexitythatneedstobecaptured.
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AXISP3727-PLEPanoramicCamera
Learnmore
1Taretbitrate
Averagebitrate(ABR)
Withaveragebitrate,thebitrateisautomaticallyadjustedoveralongertimescale.Thisissoyoucanmeetthespeciedtargetand
providethebestvideoqualitybasedonyouravailablestorage.Bitrateishigherinsceneswithalotofactivity,comparedtostatic
scenes.Youaremorelikelytogetbetterimagequalitywhenneededwhenusingtheaveragebitrateoption.Youcandenethetotal
storagerequiredtostorethevideostreamforaspeciedamountoftime(retentiontime)whenimagequalityisadjustedtomeetthe
speciedtargetbitrate.Specifytheaveragebitratesettingsinoneofthefollowingways:
•Tocalculatetheestimatedstorageneed,setthetargetbitrateandtheretentiontime.
•Tocalculatetheaveragebitrate,basedonavailablestorageandrequiredretentiontime,usethetargetbitratecalculator.
kbit/s
s
1
2
1Taretbitrate
2Actualaveraebitrate
Youcanalsoturnonmaximumbitrateandspecifyatargetbitratewithintheaveragebitrateoption.
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AXISP3727-PLEPanoramicCamera
Learnmore
kbit/s
s
1
2
1Taretbitrate
2Actualaveraebitrate
Applications
AXISCameraApplicationPlatform(ACAP)isanopenplatformthatenablesthirdpartiestodevelopanalyticsandotherapplications
forAxisproducts.Tondoutmoreaboutavailableapplications,downloads,trialsandlicenses,gotoaxis.com/applications.
TondtheusermanualsforAxisapplications,gotoaxis.com.
Note
•Severalapplicationscanrunatthesametimebutsomeapplicationsmightnotbecompatiblewitheachother.Certain
combinationsofapplicationsmightrequiretoomuchprocessingpowerormemoryresourceswhenruninparallel.Verify
thattheapplicationsworktogetherbeforedeployment.
Towatchthisvideo,gotothewebversionofthisdocument.
www.axis.com/products/online-manual/67676#t10001688
Howtodownloadandinstallanapplication
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AXISP3727-PLEPanoramicCamera
Learnmore
Towatchthisvideo,gotothewebversionofthisdocument.
www.axis.com/products/online-manual/67676#t10001688
Howtoactivateanapplicationlicencecodeonadevice
AXISObjectAnalytics
AXISObjectAnalyticsisananalyticapplicationthatcomespreinstalledonthecamera.Itdetectsobjectsthatmoveinthesceneand
classiesthemas,forexample,humansorvehicles.Youcansetuptheapplicationtosendalarmsfordifferenttypesofobjects.To
ndoutmoreabouthowtheapplicationworks,seetheusermanual.
Note
Youcanonlyruntheapplicationononeofthechannels.
Security
TPMmodule
TheTPM(TrustedPlatformModule)isacomponentthatprovidescryptographicfeaturestoprotectinformationfromunauthorized
access.Itisalwaysactivatedandtherearenosettingsyoucanchange.
TolearnmoreaboutTPM,gotoaxis.com/press-center/media-resources/white-papers.
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AXISP3727-PLEPanoramicCamera
Troublesooting
Troublesooting
Resettofactorydefaultsettings
WARNING
IRemittedfromthisproduct.Donotlookatoperatinglamp.
Important
Resettofactorydefaultshouldbeusedwithcaution.Aresettofactorydefaultresetsallsettings,includingtheIPaddress,to
thefactorydefaultvalues.
Toresettheproducttothefactorydefaultsettings:
1.Pressandholdthecontrolbuttonandtherestartbuttonatthesametime.
2.Releasetherestartbuttonbutcontinuetoholddownthecontrolbuttonfor15–30secondsuntilthestatusLEDindicator
ashesamber.
3.Releasethecontrolbutton.TheprocessiscompletewhenthestatusLEDindicatorturnsgreen.Theproducthasbeenreset
tothefactorydefaultsettings.IfnoDHCPserverisavailableonthenetwork,thedefaultIPaddressis192.168.0.90.
4.setheinstallationandmanagementsoftwaretoolstoassignanIPaddress,setthepasswordandaccessthevideostream.
Itisalsopossibletoresetparameterstofactorydefaultthroughthewebinterface.GotoSettings>System>Maintenanceand
clickDefault.
Firmwareoptions
Axisoffersproductrmwaremanagementaccordingtoeithertheactivetrackorthelong-termsupport(LTS)tracks.Beingonthe
activetrackmeanscontinuouslygettingaccesstoallthelatestproductfeatures,whiletheLTStracksprovideaxedplatformwith
periodicreleasesfocusedmainlyonbugxesandsecurityupdates.
singrmwarefromtheactivetrackisrecommendedifyouwanttoaccessthenewestfeatures,orifyouuseAxisend-to-endsystem
offerings.TheLTStracksarerecommendedifyouusethird-partyintegrations,whicharenotcontinuouslyvalidatedagainstthelatest
activetrack.WithLTS,theproductscanmaintaincybersecuritywithoutintroducinganysignicantfunctionalchangesoraffecting
anyexistingintegrations.FormoredetailedinformationaboutAxisproductrmwarestrategy,gotoaxis.com/support/rmware.
Checkthecurrentrmware
Firmwareisthesoftwarethatdeterminesthefunctionalityofnetworkdevices.Oneofyourrstactionswhentroubleshootinga
problemshouldbetocheckthecurrentrmwareversion.Thelatestversionmaycontainacorrectionthatxesyourparticular
problem.
Tocheckthecurrentrmware:
1.Gototheproduct’swebpage.
2.Clickthehelpmenu.
3.ClickAbout.
Upgradethermware
Important
Preconguredandcustomizedsettingsaresavedwhenthermwareisupgraded(providedthatthefeaturesareavailablein
thenewrmware)althoughthisisnotguaranteedbyAxisCommunicationsAB.
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