Axis M30 Series User manual

AXISM30NetworkCameraSeries
AXISM3067-PNetworkCamera
AXISM3068-PNetworkCamera
UserManual

AXISM30NetworkCameraSeries
TableofContents
Aboutthismanual..........................................3
Productoverview...........................................4
Findthedeviceonthenetwork................................5
Browsersupport................................................5
Accessthedevice...........................................6
Setanewpasswordfortherootaccount............................6
Securepasswords...............................................6
Webpageoverview..............................................7
Additionalsettings..........................................9
Adjusttheimage................................................9
iewandrecordvideo............................................13
Setuprulesandalerts...........................................14
Learnmore................................................16
Cleaningrecommendations.......................................16
Privacymasks..................................................16
Overlays.......................................................16
Pan,tilt,andzoom(PTZ)..........................................16
Streamingandstorage...........................................16
Applications....................................................19
Troubleshooting............................................20
Resettofactorydefaultsettings...................................20
Firmwareoptions...............................................20
Checkthecurrentrmware.......................................20
Upgradethermware............................................21
Technicalissues,cluesandsolutions................................21
Performanceconsiderations.......................................22
Needmorehelp?................................................23
Specications..............................................24
LEDindicators..................................................24
SDcardslot....................................................24
Buttons.......................................................24
Connectors....................................................24
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AXISM30NetworkCameraSeries
Aboutthismanual
Aboutthismanual
Thisusermanualdescribesseveralproducts.Thismeansyoumayndinstructionsthataren’tapplicabletoyourproduct.
3

AXISM30NetworkCameraSeries
Productoverview
Productoverview
1Controlbutton
2StatusLEDindicator
3Networkconnector(PoE)
4SDcardslot
5Partnumber(P/N)Serialnumber(S/N)
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AXISM30NetworkCameraSeries
indthedeviceonthenetwork
indthedeviceonthenetwork
TondAxisdevicesonthenetworkandassignthemIPaddressesinWindows®,useAXISIPUtilityorAXISDeviceManager.Both
applicationsarefreeandcanbedownloadedfromaxis.com/support.
FormoreinformationabouthowtondandassignIPaddresses,seethedocumentHowtoassignanIPaddressandaccessyour
deviceonthedevicepageataxis.com.
Browsersupport
Youcanusethedevicewiththefollowingbrowsers:
ChromeTMFirefox®Edge®Safari®
Windows®recommendedxx
OSX®recommendedx
Otheroperatingsystemsxx
Ifyouneedmoreinformationaboutrecommendedbrowsers,gotoaxis.com/browser-support.
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AXISM30NetworkCameraSeries
Accessthedevice
Accessthedevice
1.OpenabrowserandentertheIPaddressorhostnameoftheAxisdevice.
IfyouhaveaMaccomputer(OSX),gotoSafari,clickBonjourandselectthedevicefromthedrop-downlist.Toadd
Bonjourasabrowserbookmark,gotoSafari>Preferences.
IfyoudonotknowtheIPaddress,useAXISIPUtilityorAXISDeviceManagertondthedeviceonthenetwork.
2.Entertheusernameandpassword.Ifyouaccessthedeviceforthersttime,youmustsettherootpassword.SeeSeta
newpasswordfortherootaccountonpage6.
3.Theliveviewpageopensinyourbrowser.
Setanewpassworfortherootaccount
Important
Thedefaultadministratorusernameisroot.Ifthepasswordforrootislost,resetthedevicetofactorydefaultsettings.
1.Typeapassword.Followtheinstructionsaboutsecurepasswords.SeeSecurepasswordsonpage6.
2.Retypethepasswordtoconrmthespelling.
3.ClickCreatelogin.Thepasswordhasnowbeencongured.
Securepasswors
Important
Axisdevicessendtheinitiallysetpasswordincleartextoverthenetwork.Toprotectyourdeviceaftertherstlogin,set
upasecureandencryptedHTTPSconnectionandthenchangethepassword.
Thedevicepasswordistheprimaryprotectionforyourdataandservices.Axisdevicesdonotimposeapasswordpolicyasthey
maybeusedinvarioustypesofinstallations.
Toprotectyourdatawestronglyrecommendthatyou:
•Useapasswordwithatleast8characters,preferablycreatedbyapasswordgenerator.
•Don’texposethepassword.
•Changethepasswordatarecurringinterval,atleastonceayear.
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AXISM30NetworkCameraSeries
Accessthedevice
Webpageoverview
1Liveviewcontrolbar
2Liveview
3Productname
4Userinformation,colorthemes,andhelp
5Videocontrolbar
6Settingstoggle
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AXISM30NetworkCameraSeries
Accessthedevice
7Settingstabs
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AXISM30NetworkCameraSeries
Additionalsettings
Additionalsettings
Ajusttheimage
Ifyouwanttoknowmoreaboutdifferentimagesettings,seeLearnmoreonpage16.
Rotateimage(Digitalroll)
Torotatethe360°view,gotoSstem>Orientationandusetheslider.
Youcanalsousethetexteldtochangetherollangle.
Note
Allviewswillbeaffectedwhenyourotatetheimage.
CongureQuaview
1.SelectQuadviewamongthelivefeedsources.
2.GotoSettings>Sstem>Orientationandclick.
3.Changethevieworderbydraganddroptheyellowboxes.
Note
Quadviewisavailableinthesemountingmodes:
•Desk
•Ceiling
Aboutcapturemoes
Acapturemodeisoneofthepossibleviewsforthisproductandcanbeaccessedfromthedrop-downlistintheproduct’slive
streamview.
Note
Selectingcapturemode“360°overviewonl@60/50fpsnoWDR”onAXISM3067-Pandcapturemode“360°overview
onl@30/25fpsnoWDR”onAXISM3068-P,therewillbeonlyOverviewavailable.Fortheothercapturemodesseethe
tablesbelowforsupportedviews/resolutions.
ViewSmbolAspectratioResolutionsM3067-PResolutionsM3068-P
Overview1:12016x2016to160x1602880x2880to160x160
Panorama8:3
16:9
32:9
2560x960to192x72
2560x1440to256x144
2560x720to1280x360
3584x1344to192x72
3840x2160to256x144
3584x1008to128x360
DoublePanorama4:3
16:9
2560x1920to256x192
2560x1440to512x288
3584x2668to384x288
3584x2016to512x288
QuadView4:3
16:9
2560x1920to256x192
2560x1440to512x288
3584x2668to384x288
3584x2016to512x288
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AXISM30NetworkCameraSeries
Additionalsettings
(Continued)
ViewAreas1-44:3
16:9
1920x1440to320x240
1920x1080to256x144
2048x1536to320x240
2048x1152to256x144
CornerLeft/Right8:3
2:1
2304x864to192x72
2368x1184
3200x1200to192x72
3200x1600to2400x1200
DoubleCorner4:3
1:1
1920x1440to256x192
2016x2016to480x480
2560x1920to384x288
2880x2880to480x480
Corridor4:3
16:9
2560x1920to320x240
2560x1440to256x144
2560x1920to320x240
2560x1440to256x144
Selectcapturemoe
Whichcapturemodetochoosedependsontherequirementsofframerateandresolutionforthespecicsurveillancesetup.For
specicationsaboutavailablecapturemodes,seetheproduct’sdatasheet.Tondthelatestversionofthedatasheet,gotoaxis.com.
Selectexposuremoe
Therearedifferentexposuremodeoptionsinthecamerathatadjustsaperture,shutterspeed,andgaintoimproveimagequalityfor
specicsurveillancescenes.GotoSettings>Image>Exposureandselectbetweenthefollowingexposuremodes:
•Formostusecases,selectAutomaticexposure.
•Forenvironmentswithcertainarticiallighting,forexampleuorescentlighting,selectFlicker-free.
Selectthesamefrequencyasthepowerlinefrequency.
•Forenvironmentswithcertainarticiallightandbrightlight,forexampleoutdoorswithuorescentlightingatnightand
sunduringdaytime,selectFlicker-reduced.
Selectthesamefrequencyasthepowerlinefrequency.
•Tolockthecurrentexposuresettings,selectHoldcurrent.
Reucenoiseinlow-lightconitions
Toreducenoiseinlow-lightconditions,youcanadjustoneormoreofthefollowingsettings:
•Settheexposuremodetoautomatic.
Note
Ahighmaxshuttervaluecanresultinmotionblur.
•Toslowdowntheshutterspeed,setmaxshuttertothehighestpossiblevalue.
•Reducesharpnessintheimage.
Reucemotionblurinlow-lightconitions
Toreducemotionblurinlow-lightconditions,adjustoneormoreofthefollowingsettingsinSettings>Image>Exposure:
•MovetheBlur-noisetrade-offslidertowardLowmotionblur.
Note
Whenyouincreasethegain,imagenoisealsoincreases.
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AXISM30NetworkCameraSeries
Additionalsettings
•SetMaxshuttertoashortertime,andMaxgaintoahighervalue.
Ifyoustillhaveproblemswithmotionblur:
•Increasethelightlevelinthescene.
•Mountthecamerasothatobjectsmovetowarditorawayfromitratherthansideways.
Maximizeetailsinanimage
Important
Ifyoumaximizedetailsinanimage,thebitratewillprobablyincreaseandyoumightgetareducedframerate.
•Setthecompressionaslowaspossible.
•SelectMJPEGstreaming.
•TurnoffZipstreamfunctionality.
Hanlesceneswithstrongbacklight
Dynamicrangeisthedifferenceinlightlevelsinanimage.Insomecasesthedifferencebetweenthedarkestandthebrightest
areascanbesignicant.Theresultisoftenanimagewhereeitherthedarkorthebrightareasarevisible.Widedynamicrange
(WDR)makesbothdarkandbrightareasoftheimagevisible.
ImagewithoutWDR.
ImagewithWDR.
Note
WDRmightcauseartifactsintheimage.
1.GotoSettings>Image>Widednamicrange.
2.TurnonWDR.
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AXISM30NetworkCameraSeries
Additionalsettings
3.Ifyoustillhaveproblems,gotoExposureandadjusttheExposurezonetocovertheareaofinterest.
FindoutmoreaboutWDRandhowtouseitataxis.com/web-articles/wdr.
Hiepartsoftheimagewithprivacymasks
Youcancreateoneorseveralprivacymaskstohidepartsoftheimage.
1.GotoSettings>Privacmask.
2.ClickNew.
3.Adjustthesize,color,andnameoftheprivacymaskaccordingtoyourneeds.
Showanimageoverlay
Toaddanimageasanoverlayinthevideostream:
Showatextoverlayinthevieostreamwhentheeviceetectsmotion
Thisexampleexplainshowtodisplaythetext“Motiondetected”whenthedevicedetectsmotion:
MakesurethatAXISideoMotionDetectionisrunning:
1.GotoSettings>Apps>AXISVideoMotionDetection.
2.Starttheapplicationifitisnotalreadyrunning.
3.Makesureyouhavesetuptheapplicationaccordingtoyourneeds.
Addtheoverlaytext:
4.GotoSettings>Overla.
5.Enter#Dinthetexteld.
6.Choosetextsizeandappearance.
Createarule:
7.GotoSstem>Events>Rulesandaddarule.
8.Typeanamefortherule.
9.Inthelistofconditions,selectAXISideoMotionDetection.
10.Inthelistofactions,selectUseoverlatext.
11.Selectaviewarea.
12.Type“Motiondetected”.
13.Settheduration.
14.ClickSave.
Showthepanortiltpositionasatextoverlay
Youcanshowthepanortiltpositionasanoverlayintheimage.
1.GotoSettings>OverlaandclickCreateoverla.
2.SelectTextandclickCreate.
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AXISM30NetworkCameraSeries
Additionalsettings
3.Inthetexteld,type#xtoshowthepanposition.
Type#ytoshowthetiltposition.
4.Chooseappearance,textsize,andalignment.
5.Includethetextoverlay.
6.Thecurrentpanandtiltpositionsshowupintheliveviewimageandintherecording.
Viewanrecorvieo
Tolearnmoreaboutsettingsforviewingandrecordingvideo,seeStreamingandstorageonpage16.
Reucebanwithanstorage
Important
Ifyoureducethebandwidthitcanresultinlossofdetailsinthepicture.
1.GotoliveviewandselectH.264.
2.GotoSettings>Stream.
3.Dooneormoreofthefollowing:
-TurnontheZipstreamfunctionalityandselectthedesiredlevel.
Note
ThezipstreamsettingsareusedforbothH.264andH.265.
-TurnondynamicGOPandsetahighGOPlengthvalue.
-Increasethecompression.
-TurnondynamicFPS.
Note
WebbrowsersdonotsupportH.265decoding.UseavideomanagementsystemorapplicationsupportingH.265decoding.
Setupnetworkstorage
Tostorerecordingsonthenetwork,youneedtosetupnetworkstorage:
1.GotoSettings>Sstem>Storage.
2.ClickSetupunderNetworkstorage.
3.EntertheIPaddressofthehostserver.
4.Enterthenameofthesharedlocationonthehostserver.
5.Movetheswitchifthesharerequiresalogin,andenterusernameandpassword.
6.ClickConnect.
Recoranwatchvieo
Torecordvideoyoumustrstsetupnetworkstorage,seeSetupnetworkstorageonpage13,orhaveanSDcardinstalled.
Recordvideo
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AXISM30NetworkCameraSeries
Additionalsettings
1.Gotothecamera’sliveview.
2.Tostartarecording,clickRecord.Clickagaintostoptherecording.
Watchvideo
1.ClickStorage>Gotorecordings.
2.Selectyourrecordinginthelistanditwillplayautomatically.
Setuprulesanalerts
Youcancreaterulestomakeyourdeviceperformanactionwhencertaineventsoccur.Aruleconsistsofconditionsandactions.
Theconditionscanbeusedtotriggertheactions.Forexample,thedevicecanstartarecordingorsendanemailwhenitdetects
motion,orshowanoverlaytextwhenitrecords.
Triggeranaction
1.GotoSettings>Sstem>Eventstosetuparule.Theruledeneswhenthecamerawillperformcertainactions.Rules
canbesetupasscheduled,recurring,orforexample,triggeredbymotiondetection.
2.SelecttheConditionthatmustbemettotriggertheaction.Ifyouspecifymorethanoneconditionfortherule,allofthe
conditionsmustbemettotriggertheaction.
3.SelectwhichActionthecamerashouldperformwhentheconditionsaremet.
Note
Ifyoumakechangestoanactiverule,thentheruleneedstoberestartedforthechangestotakeeffect.
Recorvieowhenthecameraetectsmotion
ThisexampleexplainshowtosetupthecameratostartrecordingtotheSDcardvesecondsbeforeitdetectsmotionandto
stoponeminuteafter.
MakesurethatAXISideoMotionDetectionisrunning:
1.GotoSettings>Apps>AXISVideoMotionDetection.
2.Starttheapplicationifitisnotalreadyrunning.
3.Makesureyouhavesetuptheapplicationaccordingtoyourneeds.
Createarule:
1.GotoSettings>Sstem>Eventsandaddarule.
2.Typeanamefortherule.
3.Inthelistofconditions,underApplication,selectAXISVideoMotionDetection(VMD).
4.Inthelistofactions,underRecordings,selectRecordvideowhiletheruleisactive.
5.Selectanexistingstreamproleorcreateanewone.
6.Settheprebuffertimeto5seconds.
7.Setthepostbuffertimeto60seconds.
8.Inthelistofstorageoptions,selectSDcard.
9.ClickSave.
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AXISM30NetworkCameraSeries
Additionalsettings
Senanemailautomaticallyifsomeonespraypaintsthelens
1.GotoSettings>Sstem>Detectors.
2.TurnonTriggerondarkimages.Thiswilltriggeranalarmifthelensissprayed,covered,orrenderedseverelyoutoffocus.
3.SetadurationforTriggerafter.Thevalueindicatesthetimethatmustpassbeforeanemailissent.
Createarule:
1.GotoSettings>Sstem>Events>Rulesandaddarule.
2.Typeanamefortherule.
3.Inthelistofconditions,selectTampering.
4.Inthelistofactions,selectSendnoticationtoemail.
5.SelectarecipientfromthelistorgotoRecipientstocreateanewrecipient.
Tocreateanewrecipient,click.Tocopyanexistingrecipient,click.
6.Typeasubjectandamessagefortheemail.
7.ClickSave.
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AXISM30NetworkCameraSeries
Learnmore
Learnmore
Cleaningrecommenations
NO NO
NOTICE TICE TICE
Neveruseharshdetergent,forexamplegasoline,benzene,oracetone.
1.Useacanofcompressedairtoremoveanydustorloosedirtfromthedevice.
2.Ifnecessary,cleanthelenswithasoftclothdampenedwithlukewarmwater.
Note
Avoidcleaningindirectsunlightoratelevatedtemperatures,asthismaycausestainswhenthewaterdropletsdry.
Privacymasks
Aprivacymaskisauser-denedareathatpreventsusersfromviewingapartofthemonitoredarea.Inthevideostream,privacy
masksappearasblocksofsolidcolor.
You’llseetheprivacymaskonallsnapshots,recordedvideo,andlivestreams.
YoucanusetheAPIX®applicationprogramminginterface(API)toturnofftheprivacymasks.
Important
Ifyouusemultipleprivacymasksitmayaffecttheproduct’sperformance.
Note
Privacymasksmayappearwarpedinsomeviewmodes.
Overlays
Overlaysaresuperimposedoverthevideostream.Theyareusedtoprovideextrainformationduringrecordings,suchasatimestamp,
orduringproductinstallationandconguration.Youcanaddeithertextoranimage.
Pan,tilt,anzoom(PTZ)
Note
ThePTZfunctionalityisonlyavailableinthedewarpedviews:DigitalPTZofviewareas,digitalPTZofpanorama,corner,
corridorandquadviews.
Guartours
Aguardtourdisplaysthevideostreamfromdifferentpresetpositionseitherinapredeterminedorrandomorder,andforcongurable
periodsoftime.Oncestarted,aguardtourcontinuestorununtilstopped,evenwhentherearenoclients(webbrowsers)viewingthe
images.
Streaminganstorage
Vieocompressionformats
Decidewhichcompressionmethodtousebasedonyourviewingrequirements,andonthepropertiesofyournetwork.The
availableoptionsare:
MotionJPEG
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AXISM30NetworkCameraSeries
Learnmore
MotionJPEG,orMJPEG,isadigitalvideosequencethatismadeupofaseriesofindividualJPEGimages.Theseimagesarethen
displayedandupdatedataratesufcienttocreateastreamthatshowsconstantlyupdatedmotion.Fortheviewertoperceivemotion
videotheratemustbeatleast16imageframespersecond.Fullmotionvideoisperceivedat30(NTSC)or25(PAL)framespersecond.
TheMotionJPEGstreamusesconsiderableamountsofbandwidth,butprovidesexcellentimagequalityandaccesstoeveryimage
containedinthestream.
H.264orMPEG-4Part10/AVC
Note
H.264isalicensedtechnology.TheAxisproductincludesoneH.264viewingclientlicense.Toinstalladditionalunlicensed
copiesoftheclientisprohibited.Topurchaseadditionallicenses,contactyourAxisreseller.
H.264can,withoutcompromisingimagequality,reducethesizeofadigitalvideolebymorethan80%comparedtotheMotion
JPEGformatandbyasmuchas50%comparedtotheMPEG-4standard.Thismeansthatlessnetworkbandwidthandstoragespace
arerequiredforavideole.Orseenanotherway,highervideoqualitycanbeachievedforagivenbitrate.
H.265orMPEG-HPart2/HEVC
Note
H.265islicensedtechnology.TheAxisproductincludesoneH.265viewingclientlicense.Toinstalladditionalunlicensed
copiesoftheclientisprohibited.Topurchaseadditionallicenses,contactyourAxisreseller.
HowoImage,Stream,anStreamprolesettingsrelatetoeachother?
TheImagetabcontainscamerasettingsthataffectallvideostreamsfromtheproduct.Ifyouchangesomethinginthistab,it
immediatelyaffectsallvideostreamsandrecordings.
TheStreamtabcontainssettingsforvideostreams.Yougetthesesettingsifyourequestavideostreamfromtheproductanddon’t
specifyforexampleresolution,orframerate.WhenyouchangethesettingsintheStreamtab,itdoesn’taffectongoingstreams,but
itwilltakeeffectwhenyoustartanewstream.
TheStreamprolessettingsoverridethesettingsfromtheStreamtab.Ifyourequestastreamwithaspecicstreamprole,the
streamcontainsthesettingsofthatprole.Ifyourequestastreamwithoutspecifyingastreamprole,orrequestastreamprole
thatdoesn'texistintheproduct,thestreamcontainsthesettingsfromtheStreamtab.
Note
Whenyouaddanewstreamproleforasheyecamera,makesurethattheformatandresolutionaresupportedfor
theselectedview,seeAboutcapturemodesonpage9.
Bitratecontrol
Withbitratecontrol,youcanmanagethebandwidthconsumptionofyourvideostream.
Variablebitrate(VBR)
Withvariablebitrate,thebandwidthconsumptionvariesbasedonthelevelofactivityinthescene.Themoreactivityinthescene,
themorebandwidthyouneed.Youareguaranteedconstantimagequalitybutitrequiresstoragemargins.
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AXISM30NetworkCameraSeries
Learnmore
Maximumbitrate(MBR)
Withmaximumbitrate,youcansetatargetbitratetohandlebitratelimitationsinyoursystem.Youmayseeadeclineinimage
qualityorframeratewhentheinstantaneousbitrateiskeptbelowthespeciedtargetbitrate.Youcanchoosetoeitherprioritize
imagequalityorframerate.Werecommendthatyoucongurethetargetbitratetoahighervaluethantheexpectedbitrate.This
givesyouamarginforadditionalcomplexitythatneedstobecaptured.
1Targetbitrate
Averagebitrate(ABR)
Withaveragebitrate,thebitrateisautomaticallyadjustedoveralongertimescale.Thisissoyoucanmeetthespeciedtargetand
providethebestvideoqualitybasedonyouravailablestorage.Bitrateishigherinsceneswithalotofactivity,comparedtostatic
scenes.Youaremorelikelytogetbetterimagequalitywhenneededwhenusingtheaveragebitrateoption.Youcandenethetotal
storagerequiredtostorethevideostreamforaspeciedamountoftime(retentiontime)whenimagequalityisadjustedtomeetthe
speciedtargetbitrate.Specifytheaveragebitratesettingsinoneofthefollowingways:
•Tocalculatetheestimatedstorageneed,setthetargetbitrateandtheretentiontime.
•Tocalculatetheaveragebitrate,basedonavailablestorageandrequiredretentiontime,usethetargetbitratecalculator.
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AXISM30NetworkCameraSeries
Learnmore
kbit/s
s
1
2
1Targetbitrate
2Actualaveragebitrate
Youcanalsoturnonmaximumbitrateandspecifyatargetbitratewithintheaveragebitrateoption.
kbit/s
s
1
2
1Targetbitrate
2Actualaveragebitrate
Applications
AXISCameraApplicationPlatform(ACAP)isanopenplatformthatenablesthirdpartiestodevelopanalyticsandotherapplications
forAxisproducts.Tondoutmoreaboutavailableapplications,downloads,trialsandlicenses,gotoaxis.com/applications.
TondtheusermanualsforAxisapplications,gotoaxis.com.
Note
•Severalapplicationscanrunatthesametimebutsomeapplicationsmightnotbecompatiblewitheachother.Certain
combinationsofapplicationsmightrequiretoomuchprocessingpowerormemoryresourceswhenruninparallel.erify
thattheapplicationsworktogetherbeforedeployment.
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AXISM30NetworkCameraSeries
Troubleshooting
Troubleshooting
Ifyoucan’tndwhatyou’relookingforhere,trythetroubleshootingsectionataxis.com/support.
Resettofactoryefaultsettings
Important
Resettofactorydefaultshouldbeusedwithcaution.Aresettofactorydefaultresetsallsettings,includingtheIPaddress,to
thefactorydefaultvalues.
Toresettheproducttothefactorydefaultsettings:
1.Disconnectpowerfromtheproduct.
2.Pressandholdthecontrolbuttonwhilereconnectingpower.SeeProductoverviewonpage4.
3.Keepthecontrolbuttonpressedfor15–30secondsuntilthestatusLEDindicatorashesamber.
4.Releasethecontrolbutton.TheprocessiscompletewhenthestatusLEDindicatorturnsgreen.Theproducthasbeenreset
tothefactorydefaultsettings.IfnoDHCPserverisavailableonthenetwork,thedefaultIPaddressis192.168.0.90.
5.UsetheinstallationandmanagementsoftwaretoolstoassignanIPaddress,setthepassword,andaccessthevideostream.
Theinstallationandmanagementsoftwaretoolsareavailablefromthesupportpagesonaxis.com/support.
Itisalsopossibletoresetparameterstofactorydefaultthroughthewebinterface.GotoSettings>Sstem>Maintenanceand
clickDefault.
Firmwareoptions
Axisoffersproductrmwaremanagementaccordingtoeithertheactivetrackorthelong-termsupport(LTS)tracks.Beingonthe
activetrackmeanscontinuouslygettingaccesstoallthelatestproductfeatures,whiletheLTStracksprovideaxedplatformwith
periodicreleasesfocusedmainlyonbugxesandsecurityupdates.
Usingrmwarefromtheactivetrackisrecommendedifyouwanttoaccessthenewestfeatures,orifyouuseAxisend-to-endsystem
offerings.TheLTStracksarerecommendedifyouusethird-partyintegrations,whicharenotcontinuouslyvalidatedagainstthelatest
activetrack.WithLTS,theproductscanmaintaincybersecuritywithoutintroducinganysignicantfunctionalchangesoraffecting
anyexistingintegrations.FormoredetailedinformationaboutAxisproductrmwarestrategy,gotoaxis.com/support/rmware.
Checkthecurrentrmware
Firmwareisthesoftwarethatdeterminesthefunctionalityofnetworkdevices.Oneofyourrstactionswhentroubleshootinga
problemshouldbetocheckthecurrentrmwareversion.Thelatestversionmaycontainacorrectionthatxesyourparticular
problem.
Tocheckthecurrentrmware:
1.Gototheproduct’swebpage.
2.Clickonthehelpmenu.
3.ClickAbout.
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