Axis Q3819-PVE User manual

AXISQ3819-PVENetworkCamera
Usermanual

AXISQ3819-PVENetworkCamera
TableofContents
Installation................................................3
Previewmode..................................................3
Getstarted................................................4
Findthedeviceonthenetwork....................................4
Openthedevice'swebinterface....................................4
Createanadministratoraccount...................................4
Securepasswords...............................................4
Verifythatnoonehastamperedwiththermware....................
Webinterfaceoverview..........................................
Congureyourdevice........................................6
Basicsettings..................................................6
Adjusttheimage................................................6
Viewandrecordvideo............................................9
Setuprulesforevents...........................................10
Audio.........................................................18
Thewebinterface...........................................19
Status........................................................19
Video.........................................................20
Audio.........................................................29
Recordings.....................................................30
Apps..........................................................31
System........................................................31
Maintenance...................................................48
Learnmore................................................0
Long-distanceconnections........................................0
Privacymasks..................................................0
Overlays.......................................................0
Streamingandstorage...........................................0
Applications....................................................3
Cybersecurity...................................................4
Troubleshooting............................................
Resettofactorydefaultsettings...................................
Firmwareoptions...............................................
Checkthecurrentrmwareversion.................................
Upgradethermware............................................
Technicalissues,clues,andsolutions................................6
Performanceconsiderations.......................................8
Contactsupport.................................................8
Cleaningrecommendations...................................9
Specications..............................................60
Productoverview................................................60
LEDindicators..................................................60
SDcardslot....................................................61
Buttons.......................................................61
Connectors....................................................61
2

AXISQ3819-PVENetworkCamera
Installaton
Installaton
Towatchthisvideo,gotothewebversionofthisdocument.
help.axis.com/?&piaId=57954&section=install
Installationvideofortheproduct.
Previewmode
Previewmodeisidealforinstallerswhennetuningthecameraviewduringtheinstallation.Nologinisrequiredtoaccessthe
cameraviewinpreviewmode.Itisavailableonlyinfactorydefaultedstateforalimitedtimefrompoweringupthedevice.
Towatchthisvideo,gotothewebversionofthisdocument.
help.axis.com/?&piaId=57954&section=preview-mode
Thisvideodemonstratehowtousepreviewmode.
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AXISQ3819-PVENetworkCamera
Getstarted
Getstarted
Findthedeviceonthenetwork
TondAxisdevicesonthenetworkandassignthemIPaddressesinWindows®,useAXISIPUtilityorAXISDeviceManager.Both
applicationsarefreeandcanbedownloadedfromaxis.com/support.
FormoreinformationabouthowtondandassignIPaddresses,gotoowtoassignanIPaddressandaccessyourdevice.
rowsersupport
Youcanusethedevicewiththefollowingbrowsers:
ChromeTMFirefox®EdgeTMSafari®
Windows®recommendedrecommended
macOS®recommendedrecommended
Linux®recommendedrecommended
Otheroperatingsystems*
*TouseAXISOSwebinterfacewithiOS15oriPadOS15,gotoSettings Settings
Settings> > >Safari Safari Safari> > >Advanced Advanced Advanced> > >Experimental Experimental ExperimentalFeatures Features Featuresanddisable
NSURLSessionWebsocket.
Ifyouneedmoreinformationaboutrecommendedbrowsers,gotoAXISOSPortal.
Openthedevice'swebinterface
1.OpenabrowserandtypetheIPaddressorhostnameoftheAxisdevice.
IfyoudonotknowtheIPaddress,useAXISIPUtilityorAXISDeviceManagertondthedeviceonthenetwork.
2.Typetheusernameandpassword.Ifyouaccessthedeviceforthersttime,youmustcreateanadministratoraccount.See
Createanadministratoraccountonpage4.
Createanadministratoraccount
Thersttimeyoulogintoyourdevice,youmustcreateanadministratoraccount.
1.Enterausername.
2.Enterapassword.SeeSecurepasswordsonpage4.
3.Re-enterthepassword.
4.ClickAdduser.
Important
Thedevicehasnodefaultaccount.Ifyoulosethepasswordforyouradministratoraccount,youmustresetthedevice.See
Resettofactorydefaultsettingsonpage55.
Securepasswords
Important
Axisdevicessendtheinitiallysetpasswordincleartextoverthenetwork.Toprotectyourdeviceaftertherstlogin,set
upasecureandencryptedHTTPSconnectionandthenchangethepassword.
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AXISQ3819-PVENetworkCamera
Getstarted
Thedevicepasswordistheprimaryprotectionforyourdataandservices.Axisdevicesdonotimposeapasswordpolicyasthey
maybeusedinvarioustypesofinstallations.
Toprotectyourdatawestronglyrecommendthatyou:
•Useapasswordwithatleast8characters,preferablycreatedbyapasswordgenerator.
•Don’texposethepassword.
•Changethepasswordatarecurringinterval,atleastonceayear.
Verifythatnoonehastamperedwiththermware
TomakesurethatthedevicehasitsoriginalAxisrmware,ortotakefullcontrolofthedeviceafterasecurityattack:
1.Resettofactorydefaultsettings.SeeResettofactorydefaultsettingsonpage55.
Afterthereset,securebootguaranteesthestateofthedevice.
2.Congureandinstallthedevice.
Webinterfaceoverview
Thisvideogivesyouanoverviewofthedevice’swebinterface.
Towatchthisvideo,gotothewebversionofthisdocument.
help.axis.com/?&piaId=57954&section=web-interface-overview
Axisdevicewebinterface
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AXISQ3819-PVENetworkCamera
Configureyourdevce
Configureyourdevce
asicsettings
Setthemountingposition
1.GotoVideoInstallationMountingposition.
2.ClickChange.
3.SelectamountingpositionandclickSaveandrestart.
Setthepowerlinefrequency
1.GotoVideoInstallationPowerlinefrequency.
2.ClickChange.
3.SelectapowerlinefrequencyandclickSaveandrestart.
Adjusttheimage
Thissectionincludesinstructionsaboutconguringyourdevice.Ifyouwanttolearnmoreabouthowcertainfeatureswork,go
toLearnmoreonpage50.
Levelthecamera
Toadjusttheviewinrelationtoareferenceareaoranobject,usethelevelgridincombinationwithamechanicaladjustment
ofthecamera.
1.GotoVideoImageandclick.
2.Clicktoshowthelevelgrid.
3.Adjustthecameramechanicallyuntilthepositionofthereferenceareaortheobjectisalignedwiththelevelgrid.
enetfromIRlightinlow-lightconditionsbyusingnightmode
Yourcamerausesvisiblelighttodelivercolorimagesduringtheday.Butasthevisiblelightdiminishes,colorimagesbecomeless
brightandclear.Ifyouswitchtonightmodewhenthishappens,thecamerausesbothvisibleandnear-infraredlighttodeliverbright
anddetailedblack-and-whiteimagesinstead.Youcansetthecameratoswitchtonightmodeautomatically.
1.GotoVideoImageDay-nightmode,andmakesurethattheIR-cutlterissettoAuto.
2.Tosetatwhatlightlevelyouwantthecameratoswitchtonightmode,movetheThresholdslidertowardBrightorDark.
Note
Ifyousettheswitchtonightmodetooccurwhenit’sbrighter,theimageremainssharperasthereislesslow-lightnoise.If
yousettheswitchtooccurwhenit’sdarker,theimagecolorsaremaintainedforlonger,butthereismoreimageblurdue
tolow-lightnoise.
Reducemotionblurinlow-lightconditions
Toreducemotionblurinlow-lightconditions,adjustoneormoreofthefollowingsettingsinVideoImageExposure:
•MovetheBlur-noisetrade-offslidertowardLowmotionblur.
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AXISQ3819-PVENetworkCamera
Configureyourdevce
Note
Whenyouincreasethegain,imagenoisealsoincreases.
•SetMaxshuttertoashortertime,andMaxgaintoahighervalue.
Ifyoustillhaveproblemswithmotionblur:
•Increasethelightlevelinthescene.
•Mountthecamerasothatobjectsmovetowarditorawayfromitratherthansideways.
Maximizethedetailsinanimage
Important
Ifyoumaximizethedetailsinanimage,thebitratewillprobablyincreaseandyoumightgetareducedframerate.
•Makesuretoselectthecapturemodethathasthehighestresolution.
•GotoVideoStreamGeneralandsetthecompressionaslowaspossible.
•Belowtheliveviewimage,clickandinVideoformat,selectMJPEG.
•GotoVideoStreamZipstreamandselectOff.
Handlesceneswithstrongbacklight
Dynamicrangeisthedifferenceinlightlevelsinanimage.Insomecasesthedifferencebetweenthedarkestandthebrightest
areascanbesignicant.Theresultisoftenanimagewhereeitherthedarkorthebrightareasarevisible.Widedynamicrange
(WDR)makesbothdarkandbrightareasoftheimagevisible.
1.GotoVideoImageWidedynamicrange.
2.UsetheLocalcontrastslidertoadjusttheamountofWDR.
3.Ifyoustillhaveproblems,gotoExposureandadjusttheExposurezonetocovertheareaofinterest.
FindoutmoreaboutWDRandhowtouseitataxis.com/web-articles/wdr.
Verifythepixelresolution
Toverifythatadenedpartoftheimagecontainsenoughpixelsto,forexample,recognizethefaceofaperson,youcanusethe
pixelcounter.
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AXISQ3819-PVENetworkCamera
Configureyourdevce
1.GotoVideoImageandclick.
2.ClickforPixelcounter.
3.Inthecamera’sliveview,adjustthesizeandpositionoftherectanglearoundtheareaofinterest,forexamplewhere
youexpectfacestoappear.
Youcanseethenumberofpixelsforeachoftherectangle’ssides,anddecideifthevaluesareenoughforyourneeds.
Hidepartsoftheimagewithprivacymasks
Youcancreateoneorseveralprivacymaskstohidepartsoftheimage.
1.GotoVideoPrivacymasks.
2.Click.
3.Clickthenewmaskandtypeaname.
4.Adjustthesizeandplacementoftheprivacymaskaccordingtoyourneeds.
.Tochangethecolorforallprivacymasks,clickPrivacymasksandselectacolor.
SeealsoPrivacymasksonpage50
Showanimageoverlay
Youcanaddanimageasanoverlayinthevideostream.
1.GotoVideoOverlays.
2.SelectImageandclick.
3.ClickImages.
4.Draganddropanimage.
.ClickUpload.
6.ClickManageoverlay.
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AXISQ3819-PVENetworkCamera
Configureyourdevce
7.Selecttheimageandaposition.Youcanalsodragtheoverlayimageintheliveviewtochangetheposition.
Viewandrecordvideo
Thissectionincludesinstructionsaboutconguringyourdevice.Tolearnmoreabouthowstreamingandstorageworks,goto
Streamingandstorageonpage50.
Reducebandwidthandstorage
Important
Reducingthebandwidthcanleadtolossofdetailintheimage.
1.GotoVideoStream.
2.Clickintheliveview.
3.SelectVideoformatH.264.
4.GotoVideoStreamGeneralandincreaseCompression.
.GotoVideoStreamZipstreamanddooneormoreofthefollowing:
Note
TheZipstreamsettingsareusedforbothH.264andH.26.
-SelecttheZipstreamStrengththatyouwanttouse.
-TurnonOptimizeforstorage.ThiscanonlybeusediftheVMSsupportsB-frames.
-TurnonDynamicFPS.
-TurnonDynamicGOPandsetahighUpperlimitGOPlengthvalue.
Note
Mostwebbrowsersdon’tsupportH.26decodingandbecauseofthisthedevicedoesn’tsupportitinitswebinterface.
InsteadyoucanuseavideomanagementsystemorapplicationthatsupportsH.26decoding.
Viewalivevideostreamonamonitor
Setupnetworkstorage
Tostorerecordingsonthenetwork,youneedtosetupyournetworkstorage.
1.GotoSystemStorage.
2.ClickAddnetworkstorageunderNetworkstorage.
3.TypetheIPaddressofthehostserver.
4.TypethenameofthesharedlocationonthehostserverunderNetworkshare.
.Typetheusernameandpassword.
6.SelecttheSMBversionorleaveitonAuto.
7.SelectAddshareevenifconnectionfailsifyouexperiencetemporaryconnectionissues,oriftheshareisnotyet
congured.
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AXISQ3819-PVENetworkCamera
Configureyourdevce
8.ClickAdd.
Recordandwatchvideo
Recordvideodirectlyfromthecamera
1.GotoVideoImage.
2.Tostartarecording,click.
Ifyouhaven’tsetupanystorage,clickand.Forinstructionsonhowtosetupnetworkstorage,seeSetup
networkstorageonpage9
3.Tostoprecording,clickagain.
Watchvideo
1.GotoRecordings.
2.Clickforyourrecordinginthelist.
Setuprulesforevents
Youcancreaterulestomakeyourdeviceperformanactionwhencertaineventsoccur.Aruleconsistsofconditionsandactions.
Theconditionscanbeusedtotriggertheactions.Forexample,thedevicecanstartarecordingorsendanemailwhenitdetects
motion,orshowanoverlaytextwhilethedeviceisrecording.
Tolearnmore,checkoutourguideGetstartedwithrulesforevents.
Triggeranaction
1.GotoSystemEventsandaddarule.Theruledeneswhenthedevicewillperformcertainactions.Youcanset
uprulesasscheduled,recurring,ormanuallytriggered.
2.EnteraName.
3.SelecttheConditionthatmustbemettotriggertheaction.Ifyouspecifymorethanoneconditionfortherule,allofthe
conditionsmustbemettotriggertheaction.
4.SelectwhichActionthedeviceshouldperformwhentheconditionsaremet.
Note
Ifyoumakechangestoanactiverule,therulemustbeturnedonagainforthechangestotakeeffect.
Savepowerwhennomotionisdetected
Thisexampleexplainshowtoturnonpowersavingmodewhennomotionisdetectedinthescene.
Note
Whenyouturnonpowersavingmode,theIRilluminationrangeisreduced.
MakesurethatAXISObjectAnalyticsisrunning:
1.GotoAppsAXISObjectAnalytics.
2.Starttheapplicationifitisnotalreadyrunning.
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