Axis P3365-VE User manual

AXISP3365-VEFixedDomeNetworkCamera
UserManual

AboutthisDocumet
ThismanualisintendedforadministratorsandusersoftheAXIS
P3365–VEFixedDomeNetworCamera,andisapplicabletormware
5.80andlater.Itincludesinstructionsforusingandmanagingthe
productonyournetwor.Previousexperienceofnetworingwillbeof
usewhenusingthisproduct.SomenowledgeofUNIXorLinux-based
systemsmayalsobebenecial,fordevelopingshellscriptsand
applications.LaterversionsofthisdocumentwillbepostedtotheAxis
website,asrequired.Seealsotheproduct’sonlinehelp,availablevia
theweb-basedinterface.
LegalCosideratios
Videoandaudiosurveillancecanberegulatedbylawsthatvaryfrom
countrytocountry.Checthelawsinyourlocalregionbeforeusing
thisproductforsurveillancepurposes.
Thisproductincludesone(1)H.264decoderlicenseandone(1)AAC
decoderlicense.Topurchasefurtherlicenses,contactyourreseller.
Liability
Everycarehasbeentaeninthepreparationofthisdocument.Please
informyourlocalAxisofceofanyinaccuraciesoromissions.Axis
CommunicationsABcannotbeheldresponsibleforanytechnicalor
typographicalerrorsandreservestherighttomaechangestothe
productandmanualswithoutpriornotice.AxisCommunicationsAB
maesnowarrantyofanyindwithregardtothematerialcontained
withinthisdocument,including,butnotlimitedto,theimplied
warrantiesofmerchantabilityandtnessforaparticularpurpose.Axis
CommunicationsABshallnotbeliablenorresponsibleforincidentalor
consequentialdamagesinconnectionwiththefurnishing,performance
oruseofthismaterial.Thisproductisonlytobeusedforitsintended
purpose.
ItellectualPropertyRights
AxisABhasintellectualpropertyrightsrelatingtotechnologyembodied
intheproductdescribedinthisdocument.Inparticular,andwithout
limitation,theseintellectualpropertyrightsmayincludeoneormore
ofthepatentslistedatwww.axis.com/patent.htmandoneormore
additionalpatentsorpendingpatentapplicationsintheUSandother
countries.
Thisproductcontainslicensedthird-partysoftware.Seethemenuitem
“About”intheproduct’suserinterfaceformoreinformation.
ThisproductcontainssourcecodecopyrightAppleComputer,
Inc.,underthetermsofApplePublicSourceLicense2.0(see
www.opensource.apple.com/apsl).Thesourcecodeisavailablefrom
https://developer.apple.com/bonjour/
EquipmetModicatios
Thisequipmentmustbeinstalledandusedinstrictaccordancewiththe
instructionsgivenintheuserdocumentation.Thisequipmentcontains
nouser-serviceablecomponents.Unauthorizedequipmentchangesor
modicationswillinvalidateallapplicableregulatorycertications
andapprovals.
TrademarkAckowledgmets
AXISCOMMUNICATIONS,AXIS,ETRAX,ARTPECandVAPIXare
registeredtrademarsortrademarapplicationsofAxisABinvarious
jurisdictions.Allothercompanynamesandproductsaretrademarsor
registeredtrademarsoftheirrespectivecompanies.
Apple,Boa,Apache,Bonjour,Ethernet,InternetExplorer,Linux,
Microsoft,Mozilla,Real,SMPTE,QuicTime,UNIX,Windows,Windows
VistaandWWWareregisteredtrademarsoftherespectiveholders.
JavaandallJava-basedtrademarsandlogosaretrademarsor
registeredtrademarsofOracleand/oritsafliates.UPnPTMisa
certicationmaroftheUPnPTMImplementersCorporation.
SD,SDHCandSDXCaretrademarsorregisteredtrademarsofSD-3C,
LLCintheUnitedStates,othercountriesorboth.Also,miniSD,microSD,
miniSDHC,microSDHC,microSDXCarealltrademarsorregistered
trademarsofSD-3C,LLCintheUnitedStates,othercountriesorboth.
RegulatoryIformatio
Europe
ThisproductcomplieswiththeapplicableCEmaringdirectives
andharmonizedstandards:
•ElectromagneticCompatibility(EMC)Directive2004/108/EC.See
ElectromagneticCompatibility(EMC)onpage2.
•LowVoltage(LVD)Directive2006/95/EC.Seeafetyonpage3.
•RestrictionsofHazardousSubstances(RoHS)Directive2011/65/EU.
SeeDisposalandRecyclingonpage3.
Acopyoftheoriginaldeclarationofconformitymaybeobtainedfrom
AxisCommunicationsAB.SeeContactInformationonpage3.
ElectromageticCompatibility(EMC)
Thisequipmenthasbeendesignedandtestedtofulllapplicable
standardsfor:
•Radiofrequencyemissionwheninstalledaccordingtothe
instructionsandusedinitsintendedenvironment.
•Immunitytoelectricalandelectromagneticphenomenawhen
installedaccordingtotheinstructionsandusedinitsintended
environment.
USA
Usinganunshieldednetworkcable(UTP)–Thisequipmenthas
beentestedusinganunshieldednetworcable(UTP)andfoundto
complywiththelimitsforaClassAdigitaldevice,pursuanttopart
15oftheFCCRules.Theselimitsaredesignedtoprovidereasonable
protectionagainstharmfulinterferencewhentheequipmentis
operatedinacommercialenvironment.Thisequipmentgenerates,
uses,andcanradiateradiofrequencyenergyand,ifnotinstalledand
usedinaccordancewiththeinstructionmanual,maycauseharmful
interferencetoradiocommunications.Operationofthisequipmentina
residentialareaislielytocauseharmfulinterferenceinwhichcase
theuserwillberequiredtocorrecttheinterferenceathisownexpense.
Usingashieldednetworkcable(STP)–Thisequipmenthasalso
beentestedusingashieldednetworcable(STP)andfoundtocomply
withthelimitsforaClassBdigitaldevice,pursuanttopart15ofthe
FCCRules.Theselimitsaredesignedtoprovidereasonableprotection
againstharmfulinterferenceinaresidentialinstallation.This
equipmentgenerates,usesandcanradiateradiofrequencyenergyand,
ifnotinstalledandusedinaccordancewiththeinstructions,maycause
harmfulinterferencetoradiocommunications.However,thereisno
guaranteethatinterferencewillnotoccurinaparticularinstallation.If
thisequipmentdoescauseharmfulinterferencetoradioortelevision
reception,whichcanbedeterminedbyturningtheequipmentoffand
on,theuserisencouragedtotrytocorrecttheinterferencebyoneor
moreofthefollowingmeasures:
•Reorientorrelocatethereceivingantenna.
•Increasetheseparationbetweentheequipmentandreceiver.
•Connecttheequipmentintoanoutletonacircuitdifferentfrom
thattowhichthereceiverisconnected.
•Consultthedealeroranexperiencedradio/TVtechnicianforhelp.
Tobeusedinaresidentialareaorademandingelectricalenvironment,
theproductshallbeconnectedusingashieldednetworcable(STP)
thatisproperlygrounded.
Canada
ThisdigitalapparatuscomplieswithCANICES-3(ClassB).Theproduct
shallbeconnectedusingashieldednetworcable(STP)thatis
properlygrounded.Cetappareilnumériqueestconformeàlanorme
CANNMB-3(classeB).Leproduitdoitêtreconnectéàl'aided'uncâble
réseaublindé(STP)quiestcorrectementmisàlaterre.
Europe
ThisdigitalequipmentfulllstherequirementsforRFemission
accordingtotheClassBlimitofEN55022.Theproductshallbe
connectedusingashieldednetworcable(STP)thatisproperly
grounded.
Thisproductfulllstherequirementsforemissionandimmunity
accordingtoEN50121-4andIEC62236-4railwayapplications.
Thisproductfulllstherequirementsforimmunityaccording
toEN61000-6-1residential,commercialandlight-industrial
environments.
Thisproductfulllstherequirementsforimmunityaccordingto
EN61000-6-2industrialenvironments.
Thisproductfulllstherequirementsforimmunityaccordingto
EN55024ofceandcommercialenvironments
Australia/NewZealand
ThisdigitalequipmentfulllstherequirementsforRFemission
accordingtotheClassBlimitofAS/NZSCISPR22.Theproductshall
beconnectedusingashieldednetworcable(STP)thatisproperly
grounded.

apan
この装置は、クラスB情報技術装置です。この装置は、家
庭環境で使用することを目的としていますが、この装置が
ラジオやテレビジョン受信機に近接して使用されると、受
信障害を引き起こすことがあります。取扱説明書に従って
正しい取り扱いをして下さい。本製品は、シールドネッ
トワークケーブル(STP)を使用して接続してください。また
適切に接地してください。
Korea
이기기는가정용(B급)전자파적합기기로서주로가정에서사
용하는것을목적으로하며,모든지역에서사용할수있습니
다.적절히접지된STP(shieldedtwistedpair)케이블을사용하여
제품을연결하십시오.
Safety
ThisproductcomplieswithIEC/EN/UL60950-1and
IEC/EN/UL60950-22,SafetyofInformationTechnology
Equipment.Theproductshallbegroundedeitherthroughashielded
networcable(STP)orotherappropriatemethod.
Battery
TheAxisproductusesa3.0VBR/CR2032lithiumbatteryasthepower
supplyforitsinternalreal-timecloc(RTC).Undernormalconditions
thisbatterywilllastforaminimumofveyears.
LowbatterypoweraffectstheoperationoftheRTC,causingittoreset
ateverypower-up.Whenthebatteryneedsreplacing,alogmessage
willappearintheproduct’sserverreport.Formoreinformationabout
theserverreport,seetheproduct´ssetuppagesorcontactAxissupport.
Thebatteryshouldnotbereplacedunlessrequired,butifthebattery
doesneedreplacing,contactAxissupportatwww.axis.com/techsupfor
assistance.
WARNING
•Risofexplosionifthebatteryisincorrectlyreplaced.
•Replaceonlywithanidenticalbatteryorabatterywhichis
recommendedbyAxis.
•Disposeofusedbatteriesaccordingtolocalregulationsor
thebatterymanufacturer'sinstructions.
DisposaladRecyclig
Whenthisproducthasreachedtheendofitsusefullife,disposeof
itaccordingtolocallawsandregulations.Forinformationabout
yournearestdesignatedcollectionpoint,contactyourlocalauthority
responsibleforwastedisposal.Inaccordancewithlocallegislation,
penaltiesmaybeapplicableforincorrectdisposalofthiswaste.
Europe
Thissymbolmeansthattheproductshallnotbedisposedof
togetherwithhouseholdorcommercialwaste.Directive2012/19/EU
onwasteelectricalandelectronicequipment(WEEE)isapplicablein
theEuropeanUnionmemberstates.Topreventpotentialharmto
humanhealthandtheenvironment,theproductmustbedisposed
ofinanapprovedandenvironmentallysaferecyclingprocess.For
informationaboutyournearestdesignatedcollectionpoint,contact
yourlocalauthorityresponsibleforwastedisposal.Businessesshould
contacttheproductsupplierforinformationabouthowtodispose
ofthisproductcorrectly.
ThisproductcomplieswiththerequirementsofDirective2011/65/EUon
therestrictionoftheuseofcertainhazardoussubstancesinelectrical
andelectronicequipment(RoHS).
China
Thisproductcomplieswiththerequirementsofthelegislative
actAdministrationontheControlofPollutionCausedbyElectronic
InformationProducts(ACPEIP).
CotactIformatio
AxisCommunicationsAB
Emdalavägen14
22369Lund
Sweden
Tel:[phone]
Fax:[phone]
www.axis.com
Support
Shouldyourequireanytechnicalassistance,pleasecontactyourAxis
reseller.Ifyourquestionscannotbeansweredimmediately,your
resellerwillforwardyourqueriesthroughtheappropriatechannelsto
ensurearapidresponse.IfyouareconnectedtotheInternet,youcan:
•downloaduserdocumentationandsoftwareupdates
•ndanswerstoresolvedproblemsintheFAQdatabase.Search
byproduct,category,orphrase
•reportproblemstoAxissupportstaffbyloggingintoyourprivate
supportarea
•chatwithAxissupportstaff
•visitAxisSupportatwww.axis.com/techsup/
LearMore!
VisitAxislearningcenterwww.axis.com/academy/forusefultrainings,
webinars,tutorialsandguides.

AXISP3365-VEFixedDomeNetworkamera
Tableofontents
SafetyInformation..........................................6
HazardLevels...................................................6
OtherMessageLevels............................................6
HardwareOverview..........................................7
ConnectorsandButtons..........................................7
LEDIndicators..................................................9
AccesstheProduct..........................................10
AccessfromaBrowser...........................................10
AccessfromtheInternet..........................................10
SettheRootPassword...........................................11
TheLiveViewPage..............................................11
MediaStreams.............................................15
HowtoStreamH.264............................................15
MJPEG........................................................15
AXISMediaControl(AMC)........................................15
AlternativeMethodsofAccessingtheVideoStream....................16
AccessAudioStreams............................................17
SetUptheProduct..........................................18
BasicSetup....................................................18
VideoandAudio............................................19
SetUpVideoStreams............................................19
StreamProles.................................................21
ONVIFMediaProles............................................21
CameraSettings................................................21
ViewArea.....................................................23
Overlay........................................................23
PrivacyMas...................................................25
Focus&Zoom..................................................26
SetUpAudio...................................................26
AudioClips....................................................28
ConguretheLiveViewPage.................................29
PTZ(PanTiltZoom).........................................31
PresetPositions.................................................31
GuardTour.....................................................31
Advanced......................................................31
ControlQueue..................................................32
Detectors..................................................33
CameraTampering..............................................33
AudioDetection................................................33
Applications...............................................34
ApplicationLicenses.............................................34
UploadApplication..............................................34
ApplicationConsiderations........................................34
AXISVideoMotionDetection.................................36
Considerations..................................................36
StartandStoptheApplication.....................................36
CongureApplication............................................36
UsingtheApplicationinanActionRule.............................39
Events....................................................41
SetUpActionRules.............................................41
AddRecipients..................................................43
CreateSchedules................................................45
SetUpRecurrences..............................................45
Recordings.................................................46
FindRecordings.................................................46
PlayRecording..................................................46
ExportVideoClip................................................47
RecordingList..................................................47
ContinuousRecording............................................48
Languages.................................................49
SystemOptions.............................................50
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AXISP3365-VEFixedDomeNetworkamera
Tableofontents
Security.......................................................50
Date&Time....................................................52
Networ.......................................................53
Storage.......................................................58
Ports&Devices.................................................61
Maintenance...................................................61
Support.......................................................61
Advanced......................................................62
ResettoFactoryDefaultSettings...................................63
Troubleshooting............................................64
ChectheFirmware.............................................64
UpgradetheFirmware...........................................64
Symptoms,PossibleCausesandRemedialActions.....................65
TechnicalSpecications......................................68
Connectors....................................................70
ConnectionDiagrams............................................71
PerformanceConsiderations.......................................71
5

AXISP3365-VEFixedDomeNetworkamera
SafetyInformation
SafetyInformation
HazardLevels
DANGERIndicatesahazardoussituationwhich,ifnotavoided,willresultindeathorseriousinjury.
WARNINGIndicatesahazardoussituationwhich,ifnotavoided,couldresultindeathorseriousinjury.
CAUTIONIndicatesahazardoussituationwhich,ifnotavoided,couldresultinminorormoderate
injury.
NO NO
NOTICE TICE TICEIndicatesasituationwhich,ifnotavoided,couldresultindamagetoproperty.
OtherMessageLevels
ImportantIndicatessignicantinformationwhichisessentialfortheproducttofunctioncorrectly.
NoteIndicatesusefulinformationwhichhelpsingettingthemostoutoftheproduct.
6

AXISP3365-VEFixedDomeNetworkamera
HardwareOverview
HardwareOverview
12345678
17
9
10 11
12
13
14
15
16
1Networkconnector
2Audioout
3LEDindicators(network,status,power)
4Audioin
5I/Oconnector
6Controlbutton
7Fanconnector
8Dcardslot
9Mountingbracket
10Unitcasing
11pring
12Cameraheater
13Domecover
14Weathershield
15Bottomholes
16ideholes
17Networkcable
CoectorsadButtos
Fortechnicalspecications,seepage68.
7

AXISP3365-VEFixedDomeNetworkamera
HardwareOverview
NetworkCoector
RJ45EthernetconnectorwithPoweroverEthernet(PoE).
NO NO
NOTICE TICE TICE
Duetolocalregulationsortheenvironmentalandelectricalconditionsinwhichtheproductistobeused,ashieldednetwor
cable(STP)maybeappropriateorrequired.Allcablesconnectingtheproducttothenetworandthatareroutedoutdoors
orindemandingelectricalenvironmentsshallbeintendedfortheirspecicuse.Maesurethatthenetwordevices
areinstalledinaccordancewiththemanufacturer’sinstructions.Forinformationaboutregulatoryrequirements,see
ElectromagneticCompatibility(EMC)onpage2.
I/OCoector
Usewithexternaldevicesincombinationwith,forexample,tamperingalarms,motiondetection,eventtriggering,timelapserecording
andalarmnotications.Inadditiontothe0VDCreferencepointandpower(DCoutput),theI/Oconnectorprovidestheinterfaceto:
•Digitaloutput–ForconnectingexternaldevicessuchasrelaysandLEDs.Connecteddevicescanbeactivatedbythe
VAPIX®ApplicationProgrammingInterface,outputbuttonsontheLiveViewpageorbyanActionRule.Theoutputwill
showasactive(shownunderSystemOptions>Ports&Devices)ifthealarmdeviceisactivated.
•Digitalinput–Analarminputforconnectingdevicesthatcantogglebetweenanopenandclosedcircuit,forexample:
PIRs,door/windowcontacts,glassbreadetectors,etc.Whenasignalisreceivedthestatechangesandtheinputbecomes
active(shownunderSystemOptions>Ports&Devices).
AudioCoector
TheAxisproducthasthefollowingaudioconnectors:
•Audioin(pink)–3.5mminputforamonomicrophone,oraline-inmonosignal.
•Audioout(green)–3.5mmoutputforaudio(linelevel)thatcanbeconnectedtoapublicaddress(PA)systemoran
activespeaerwithabuilt-inamplier.Astereoconnectormustbeusedforaudioout.
Foraudioin,theleftchannelisusedfromastereosignal.
SDCardSlot
NO NO
NOTICE TICE TICE
•RisofdamagetoSDcard.DonotusesharptoolsorexcessiveforcewheninsertingorremovingtheSDcard.
•Risofdataloss.Topreventdatacorruption,theSDcardshouldbeunmountedbeforeremoval.Tounmount,gotoSetup>
SystemOptions>Storage>SDCardandclicUnmount.
ThisproductsupportsSD/SDHC/SDXCcards(notincluded).
ForSDcardrecommendations,seewww.axis.com
CotrolButto
Forlocationofthecontrolbutton,seeHardwareOverviewonpage7.
Thecontrolbuttonisusedfor:
•Resettingtheproducttofactorydefaultsettings.Seepage63.
•ConnectingtoanAXISVideoHostingSystemservice.Seepage54.Toconnect,pressandholdthebuttonforabout3
secondsuntiltheStatusLEDashesgreen.
•ConnectingtoAXISInternetDynamicDNSService.Seepage54.Toconnect,pressandholdthebuttonforabout3seconds.
8

AXISP3365-VEFixedDomeNetworkamera
HardwareOverview
LEDIdicators
Note
•TheStatusLEDcanbeconguredtobeunlitduringnormaloperation.Tocongure,gotoSetup>SystemOptions>Ports
&Devices>LED.Seetheonlinehelpformoreinformation.
•TheStatusLEDcanbeconguredtoashwhileaneventisactive.
•TheStatusLEDcanbeconguredtoashforidentifyingtheunit.GotoSetup>SystemOptions>Maintenance.
StatusLEDIndication
GreenSteadygreenfornormaloperation.
AmberSteadyduringstartupandwhenrestoringsettings.
RedFlashesredforrmwareupgradefailure.
NetworkLEDIndication
GreenSteadyforconnectiontoa100Mbit/snetwor.Flashesfornetworactivity.
AmberSteadyforconnectiontoa10Mbit/snetwor.Flashesfornetworactivity.
UnlitNonetworconnection.
PowerLEDIndication
GreenNormaloperation.
AmberFlashesgreen/amberduringrmwareupgrade.
9

AXISP3365-VEFixedDomeNetworkamera
AccesstheProduct
AccesstheProduct
ToinstalltheAxisproduct,seetheInstallationGuidesuppliedwiththeproduct.
Theproductcanbeusedwithmostoperatingsystemsandbrowsers.Therecommendedbrowsersare
•InternetExplorer®withWindows®
•Safari®withOSX®
•ChromeTMorFirefox®withotheroperatingsystems.
SeeTechnicalpecicationsonpage68.
ToviewstreamingvideoinInternetExplorer,allowinstallationofAXISMediaControl(AMC)whenprompted.
TheAxisproductincludesone(1)H.264decoderlicenseforviewingvideostreamsandone(1)AACaudiolicense.Thelicensesare
automaticallyinstalledwithAMC.Theadministratorcandisabletheinstallationofthedecoders,topreventinstallationofunlicensed
copies.
Note
•QuicTimeTMisalsosupportedforviewingH.264streamsandforaudio.
AccessfromaBrowser
1.Startawebbrowser.
2.EntertheIPaddressorhostnameoftheAxisproductinthebrowser’sLocation/Addresseld.
ToaccesstheproductfromaMaccomputer(OSX),gotoSafari,cliconBonjourandselecttheproductfromthe
drop-downlist.
IfyoudonotnowtheIPaddress,useAXISIPUtilitytolocatetheproductonthenetwor.Forinformationabout
howtodiscoverandassignanIPaddress,seethedocumentAssignanIPAddressandAccesstheVideotreamonAxis
Supportwebatwww.axis.com/techsup
Note
ToshowBonjourasabrowserboomar,gotoSafari>Preferences.
3.Enteryourusernameandpassword.Ifthisisthersttimetheproductisaccessed,therootpasswordmustrstbe
congured.Forinstructions,seeettheRootPasswordonpage1 1.
4.Theproduct’sLiveViewpageopensinyourbrowser.
Note
ThecontrolsandlayoutoftheLiveViewpagemayhavebeencustomizedtomeetspecicinstallationrequirementsand
userpreferences.Consequently,someoftheexamplesandfunctionsfeaturedheremaydifferfromthosedisplayedin
yourownLiveViewpage.
AccessfromtheIteret
Onceconnected,theAxisproductisaccessibleonyourlocalnetwor(LAN).ToaccesstheproductfromtheInternetyoumust
congureyournetworroutertoallowincomingdatatrafctotheproduct.Todothis,enabletheNAT-traversalfeature,which
willattempttoautomaticallyconguretheroutertoallowaccesstotheproduct.ThisisenabledfromSetup>SystemOptions>
Network>TCP/IPAdvanced.
Formoreinformation,seeNATtraversal(portmapping)forIPv4onpage56.SeealsoAXISInternetDynamicDNSServiceat
www.axiscam.net
10

AXISP3365-VEFixedDomeNetworkamera
AccesstheProduct
ForTechnicalnotesonthisandothertopics,visittheAxisSupportwebatwww.axis.com/techsup
SettheRootPassword
ToaccesstheAxisproduct,youmustsetthepasswordforthedefaultadministratoruserroot.ThisisdoneintheCongureRoot
Passworddialog,whichopenswhentheproductisaccessedforthersttime.
Topreventnetworeavesdropping,therootpasswordcanbesetviaanencryptedHTTPSconnection,whichrequiresanHTTPS
certicate.HTTPS(HypertextTransferProtocoloverSSL)isaprotocolusedtoencrypttrafcbetweenwebbrowsersandservers.The
HTTPScerticateensuresencryptedexchangeofinformation.SeeHTTPonpage51.
Thedefaultadministratorusernamerootispermanentandcannotbedeleted.Ifthepasswordforrootislost,theproductmustbe
resettothefactorydefaultsettings.SeeResettoFactoryDefaultettingsonpage63.
TosetthepasswordviaastandardHTTPconnection,enteritdirectlyinthedialog.
TosetthepasswordviaanencryptedHTTPSconnection,followthesesteps:
1.ClicUseHTTPS.
Atemporarycerticate(validforoneyear)iscreated,enablingencryptionofalltrafctoandfromtheproduct,andthe
passwordcannowbesetsecurely.
2.Enterapasswordandthenre-enterittoconrmthespelling.
3.ClicOK.Thepasswordhasnowbeencongured.
SetPowerLieFrequecy
PowerlinefrequencyissetthersttimetheAxisproductisaccessedandcanonlybechangedfromPlainCong(seepage63)
orbyresettingtheproducttofactorydefault.
Selectthepowerlinefrequency(50Hzor60Hz)usedatthelocationoftheAxisproduct.Selectingthewrongfrequencymaycause
imageiceriftheproductisusedinuorescentlightenvironments.
Whenusing50Hz,themaximumframerateislimitedto25fps.
Note
Powerlinefrequencyvariesdependingongeographicregion.TheAmericasusuallyuse60Hz,whereasmostotherpartsof
theworlduse50Hz.Localvariationscouldapply.Alwayschecwiththelocalauthorities.
TheLiveViewPage
ThecontrolsandlayoutoftheLiveViewpagemayhavebeencustomizedtomeetspecicinstallationrequirementsanduser
preferences.Consequently,someoftheexamplesandfunctionsfeaturedheremaydifferfromthosedisplayedinyourownLiveView
page.Thefollowingprovidesanoverviewofeachavailablecontrol.
CotrolsotheLiveViewPage
ClictheViewsizebuttonstoshowtheimageinfullsize(rightbutton)ortoscaledowntheimageto
tthebrowserwindow(leftbutton).
SelectastreamprolefortheLiveViewpagefromtheStreamProledrop-downlist.Forinformation
abouthowtocongurestreamproles,seepage21.
11

AXISP3365-VEFixedDomeNetworkamera
AccesstheProduct
ClicPulsetoactivatetheproduct’soutputportforadenedperiodoftime.Forinformationabouthow
toenableandcongureoutputbuttons,seepage30.Theoutputbuttonnamemaydifferdependingon
thenameenteredintheI/OPortsconguration.
ClictheActive/Inactivebuttonstomanuallyactivateandinactivetheproduct’soutputport.For
informationabouthowtoenableandcongureoutputbuttons,seepage30.
TheManualTriggerbuttonisusedtotriggeranactionrulefromtheLiveViewpage.Forinformation
abouthowtocongureandenablethebutton,seeManualTriggeronpage12.
ClicSnapshottosaveasnapshotofthevideoimage.Thisbuttonisprimarilyintendedforusewhen
theAXISMediaControlviewertoolbarisnotavailable.EnablethisbuttonfromLiveViewCong>
ActionButtons.
TheAudioclipdrop-downlistallowsyoutoplayanaudioclipfromtheLiveViewpage.Selectthe
audioclipandclicthePlaybutton.
Theproduct’sfaniscontrolledbytheambienttemperatureandisturnedonandoffautomatically.If
required,thefancanbeactivatedmanuallybyclicingtheFanbutton.Toshowthebutton,goto
Setup>LiveViewCong.UnderActionButtons,selectShowfanbuttonandspecifythenumberof
minutesthefanshouldbeactivated.
MaualTrigger
TheManualTriggerisusedtotriggeranactionrulefromtheLiveViewpage.Themanualtriggercanforexamplebeusedto
validateactionsduringproductinstallationandconguration.
Tocongurethemanualtrigger:
1.GotoSetup>Events.
2.ClicAddtoaddanewactionrule.
3.FromtheTriggerdrop-downlist,selectInputSignal.
4.Fromtheseconddrop-downlist,selectManualTrigger.
5.Selectthedesiredactionandconguretheothersettingsasrequired.
Formoreinformationaboutactionrules,seeEventsonpage41.
ToshowthemanualtriggerbuttonsintheLiveViewpage:
1.GotoSetup>LiveViewCong.
2.UnderActionButtons,selectShowmanualtriggerbutton.
AXISMediaCotrolviewertoolbar
TheAXISMediaControlviewertoolbarisavailableinInternetExploreronly.SeeAXIMediaControl(AMC)onpage15formore
information.Thetoolbardisplaysthefollowingbuttons:
ThePlaybuttonconnectstotheAxisproductandstartsplayingamediastream.
TheStopbuttonstopsthemediastream.
12

AXISP3365-VEFixedDomeNetworkamera
AccesstheProduct
TheSnapshotbuttontaesasnapshotofthevideoimage.Thelocationwheretheimageissavedcanbespecied
intheAMCControlPanel.
ClictheViewFullScreenbuttonandthevideoimagewilllltheentirescreen.PressESC(Escape)onthecomputer
eyboardtocancelfullscreenview.
TheRecordbuttonisusedtorecordthecurrentvideostreamonyourcomputer.Thelocationwheretherecordingissaved
canbespeciedintheAMCControlPanel.EnablethisbuttonfromLiveViewCong>ViewerSettings.
AMCAudioCotrols
AMCaudiobuttonscontrolthespeaersandmicrophoneconnectedtotheclientcomputer.Thebuttonsareonlyvisiblewhen
audioisenabled.
Forinformationabouthowtocongureaudio,seeetUpAudioonpage26.
Speakerbutton—Clictoturnthespeaersonoroff.
Microphonebutton–Clictomuteorunmutethemicrophone.Inimplex-speakeronlymode,theMicrophoneandTalk
buttonsmustbothbeactivetosendaudiototheAxisproduct.Cliceitherbuttontostopaudiotransmission.
Usetheslidertocontrolthevolumeofthespeaersandthemicrophone.
Half-duplexmode
TheTalk/Listenbuttonisusedtoswitchbetweensendingandreceivingaudio.Thebuttoncanbecongured
fromtheAudiotabintheAMCControlpanel:
•Push-To-Talmode:Clicandholdthebuttontotal/send.Releasethebuttontolisten.
•Togglemode:Cliconcetoswitchbetweentalingandlistening.
implex–speakeronlymode
Tosendaudio,theTalkandMicrophonebuttonsmustbothbeactive.Cliceitherbuttontostopaudio
transmission.
Note
ThesecontrolsareavailableifdigitalPTZisenabledintheselectedviewarea,seeViewAreaonpage23.
WiththePTZControlQueueenabledthetimeeachuserisincontrolofthePTZsettingsislimited.Clicthebuttonstorequestor
releasecontrolofthePTZcontrols.ThePTZControlQueueissetupunderPTZ>ControlQueue.
ClictheEmulatejoystickmodebuttonandclicintheimagetomovethecameraviewinthedirectionofthe
mousepointer.
ClictheCentermodebuttonandclicintheimagetocenterthecameraviewonthatposition.
Thecentermodebuttoncouldalsobeusedtozoominonaspecicarea.Clicintheimageanddragtodrawa
rectanglesurroundingtheareatobemagnied.Tozoomout,rotatethemousewheel.
ClictheCtrlpanelbuttontoopenthePTZcontrolpanelwhichprovidesadditionalPTZcontrols.
User-denedbuttonscanalsoappearintheControlpanel.SeeControlsonpage31.
Toviewaspecicviewareaorpresetposition,selectitfromtheSourcelist.
PanandTiltbars–Usethearrowstopanandtiltthecameraview,orcliconapositiononthebartosteerthecameraviewto
thatposition.
Zoombar–Usethearrowstozoominandout,orcliconapositiononthebartozoomtothatposition.
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AXISP3365-VEFixedDomeNetworkamera
AccesstheProduct
ThePTZcontrolscanbedisabledunderPTZ>Advanced>Controls,seeControlsonpage31.
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AXISP3365-VEFixedDomeNetworkamera
MediaStreams
MediaStreams
TheAxisproductprovidesseveralaudioandvideostreamformats.Yourrequirementsandthepropertiesofyournetworwill
determinethetypeyouuse.
TheLiveViewpageintheproductprovidesaccesstoH.264andMotionJPEGvideostreams,audiostreamsandtothelistofavailable
streamproles.Otherapplicationsandclientscanaccessvideoandaudiostreamsdirectly,withoutgoingviatheLiveViewpage.
HowtoStreamH.264
H.264can,withoutcompromisingimagequality,reducethesizeofadigitalvideolebymorethan80%comparedwiththeMotion
JPEGformatandasmuchas50%morethantheMPEG-4standard.Thismeansthatmuchlessnetworbandwidthandstoragespace
arerequiredforavideole.Orseenanotherway,muchhighervideoqualitycanbeachievedforagivenbitrate.
Decidingwhichcombinationofprotocolsandmethodstousedependsonyourviewingrequirements,andonthepropertiesof
yournetwor.TheavailableoptionsinAXISMediaControlare:
UnicastRTPThisunicastmethod(RTPoverUDP)isused
forliveunicastvideo,especiallywhenitis
importanttohaveanup-to-datevideostream,
evenifsomeframesaredropped.
RTPoverRTSPThisunicastmethod(RTPtunneledoverRTSP)
isusefulasitisrelativelysimpletocongure
rewallstoallowRTSPtrafc.
RTPoverRTSPoverHTTPThisunicastmethodcanbeusedtotraverse
rewalls.Firewallsarecommonlyconguredto
allowtheHTTPprotocol,thusallowingRTPto
betunneled.
Unicastingisusedforvideo-on-demand
transmissionsothatthereisnovideotrafc
onthenetworuntilaclientconnectsand
requeststhestream.
Notethatthereareamaximumof20
simultaneousunicastconnections.
MulticastRTPThismethod(RTPoverUDP)shouldbeusedforlivemulticastvideo.Thevideostreamisalways
up-to-date,evenifsomeframesaredropped.
Multicastingprovidesthemostefcientusageofbandwidthwhentherearelargenumbersof
clientsviewingsimultaneously.Amulticastcannothowever,passanetworrouterunlessthe
routerisconguredtoallowthis.ItisnotpossibletomulticastovertheInternet,forexample.
Notealsothatallmulticastviewerscountasoneunicastviewerinthemaximumtotalof20
simultaneousconnections.
AXISMediaControlnegotiateswiththeAxisproducttodeterminethetransportprotocoltouse.Theorderofpriority,listedinthe
AMCControlPanel,canbechangedandtheoptionsdisabled,tosuitspecicrequirements.
Note
H.264islicensedtechnology.TheAxisproductincludesoneH.264viewingclientlicense.Installingadditionalunlicensed
copiesoftheclientisprohibited.Topurchaseadditionallicenses,contactyourAxisreseller.
MJPEG
ThisformatusesstandardJPEGstillimagesforthevideostream.Theseimagesarethendisplayedandupdatedataratesufcient
tocreateastreamthatshowsconstantlyupdatedmotion.
TheMotionJPEGstreamusesconsiderableamountsofbandwidth,butprovidesexcellentimagequalityandaccesstoeveryimage
containedinthestream.TherecommendedmethodofaccessingMotionJPEGlivevideofromtheAxisproductistousetheAXIS
MediaControlinInternetExplorerinWindows.
AXISMediaCotrol(AMC)
AXISMediaControl(AMC)inInternetExplorerinWindowsistherecommendedmethodofaccessinglivevideofromtheAxisproduct.
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AXISP3365-VEFixedDomeNetworkamera
MediaStreams
TheAMCControlPanelcanbeusedtocongurevariousvideoandaudiosettings.PleaseseetheAXISMediaControlUser’s
Manualformoreinformation.
TheAMCControlPanelisautomaticallyinstalledonrstuse,afterwhichitcanbecongured.OpentheAMCControlPanelfrom:
•WindowsControlPanel(fromtheStartscreenorStartmenu)
•Alternatively,right-clicthevideoimageinInternetExplorerandclicSettings.
AlterativeMethodsofAccessigtheVideoStream
YoucanalsoaccessvideoandimagesfromtheAxisproductinthefollowingways:
•MotionPEGserverpush(ifsupportedbytheclient,ChromeorFirefox,forexample).ThisoptionmaintainsanopenHTTP
connectiontothebrowserandsendsdataasandwhenrequired,foraslongasrequired.
•StillPEGimagesinabrowser.Enterthepathhttp://<ip>/axis-cgi/jpg/image.cgi
•WindowsMediaPlayer.ThisrequiresAXISMediaControlandtheH.264decodertobeinstalled.Thefollowingpaths
canbeused:
-UnicastviaRTP:axrtpu://<ip>/axis-media/media.amp
-UnicastviaRTSP:axrtsp://<ip>/axis-media/media.amp
-UnicastviaRTSP,tunneledviaHTTP:axrtsphttp://<ip>/axis-media/media.amp
-Multicast:axrtpm://<ip>/axis-media/media.amp
•QuickTimeTM.Thefollowingpathscanbeused:
-rtsp://<ip>/axis-media/media.amp
-rtsp://<ip>/axis-media/media.3gp
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AXISP3365-VEFixedDomeNetworkamera
MediaStreams
Note
•<ip>=IPaddress
•TheAxisproductsupportsQuicTime6.5.1andlater.
•QuicTimemayaddlatencytothevideostream.
•ItmaybepossibletouseotherplayerstoviewtheH.264streamusingthepathsabove,althoughAxisdoesnotguarantee
this.
AccessAudioStreams
TheLiveViewpageprovidesaccesstoaudiothroughAXISMediaControl;inadditionaudiocanbeaccessedinthefollowingways:
•VAPIX®ApplicationProgrammingInterface(API)Formoreinformation,visitwww.axis.com/developer
•WindowsMediaPlayersupportssimplexaudio.Thefollowingpathscanbeused:
-UnicastviaRTP:axrtpu://<ip>/axis-media/media.amp
-UnicastviaRTSP:axrtsp://<ip>/axis-media/media.amp
-UnicastviaRTSP,tunneledviaHTTP:axrtsphttp://<ip>/axis-media/media.amp
-Multicast:axrtpm://<ip>/axis-media/media.amp
•QuickTimeTMsupportsG.71 1andAACaudioencoding.Thefollowingpathscanbeused:
-rtsp://<ip>/axis-media/media.amp
-rtsp://<ip>/axis-media/media.3gp
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AXISP3365-VEFixedDomeNetworkamera
SetUptheProduct
SetUptheProduct
TheAxisproductcanbeconguredbyuserswithadministratororoperatorrights.Toopentheproduct’sSetuppages,clicSetupin
thetopright-handcorneroftheLiveViewpage.
•Administratorshaveunrestrictedaccesstoallsettings.
•Operatorshaverestrictedaccesstosettings,seeUsersonpage50
Seealsotheonlinehelp.
BasicSetup
BasicSetupprovidesshortcutstothesettingsthatshouldbemadebeforeusingtheAxisproduct:
1.Users.Seepage50.
2.TCP/IP.Seepage53.
3.Date&Time.Seepage52.
4.VideoStream.Seepage19.
5.Focus&Zoom.Seepage26.
6.AudioSettings.Seepage26.
TheBasicSetupmenucanbedisabledfromSystemOptions>Security>Users.
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AXISP3365-VEFixedDomeNetworkamera
VideoandAudio
VideoandAudio
Thevideoandaudiosettingscanbeusedtooptimizevideoandaudioquality.Youcancongurethefollowing:
•Videostreamsettings.Seepage19.
•Streamproles.Seepage21.
•ONVIFMediaProles.Seepage21.
•Camerasettings.Seepage21.
•Viewareas.Seepage23.
•Overlayimage.Seepage23.
•Privacymas.Seepage25.
•Focusandzoom.Seepage26.
•Audiosettings.Seepage26.
•Audioclips.Seepage28.
SetUpVideoStreams
Tosetuptheproduct’svideostreams,gotoVideo&Audio>VideoStream.
Thevideostreamsettingsaredividedintothefollowingtabs:
•Image.Seepage19.
•Audio.Seepage26.
•H.264.Seepage20.
•MJPEG.Seepage20.
PixelCouter
Thepixelcountershowsthenumberofpixelsinanareaoftheimage.Thepixelcounterisusefulinsituationswherethereis
aspecicsizerequirement,forexampleinfacerecognition.
Thepixelcountercanbeused:
•Whensettingupavideostream,seeetUpVideotreamsonpage19.UnderPreview,clicOpenandselecttheShow
pixelcounteroptiontoenabletherectangleintheimage.Usethemousetomoveandresizetherectangle,orenterthe
numberofpixelsintheWidthandHeighteldsandclicApply.
•Whensettingfocus,seeFocus&Zoomonpage26.SelecttheShowpixelcounteroptiontoenabletherectangleinthe
image.Usethemousetomoveandresizetherectangle,orenterthenumberofpixelsintheWidthandHeighteldsand
clicApply.
•WhenaccessingtheLiveViewpageinInternetExplorerwithAXISMediaControl(AMC)inWindows.Right-clicinthe
imageandselectPixelcounter.Usethemousetomoveandresizetherectangle.
Image
ThedefaultimagesettingscanbeconguredunderVideo&Audio>VideoStream.SelecttheImagetab.
Thefollowingsettingsareavailable:
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AXISP3365-VEFixedDomeNetworkamera
VideoandAudio
•Resolution.Selectthedefaultresolution.
•Compression.Thecompressionlevelaffectstheimagequality,bandwidthandlesizeofsavedimages;thelowerthe
compression,thehighertheimagequalitywithhigherbandwidthrequirementsandlargerlesizes.
•Mirrorimage.Ifrequired,theimagecanbemirrored.
•Rotateimage.Ifrequired,theimagecanberotated.
•Maximumframerate.Toavoidbandwidthproblems,theframerateallowedtoeachviewercanbeLimitedtoaxed
amount.Alternatively,theframeratecanbesetasUnlimited,whichmeanstheAxisproductalwaysdeliversthehighest
frameratepossibleunderthecurrentconditions.
•Overlaysettings.SeeOverlayonpage23.
ClicSavetoapplythenewsettings.
H.264
H.264,alsonownasMPEG-4Part10/AVC,isavideocompressionstandardthatprovideshighqualityvideostreamsatlowbitrates.
AnH.264videostreamconsistsofdifferenttypesofframessuchasI-framesandP-frames.AnI-frameisacompleteimagewhereas
P-framesonlycontainthedifferencesfrompreviousframes.
TheH.264streamsettingscanbeconguredfromtheVideo&Audio>VideoStreampage.SelecttheH.264tab.Thesettings
denedinthispagewillapplytoallH.264streamsthatdonotuseastreamprole.
TheGOPlengthisthenumberofframesbetweentwoconsecutiveI-frames.IncreasingtheGOPlengthmaysaveconsiderablyon
bandwidthrequirementsinsomecases,butmayalsohaveanadverseaffectonimagequality.
TheAxisproductsupportsthefollowingH.264prole(s):
•Baseline.TheBaselineproleisrecommendedforclientsthatdon’tsupportCABACentropycoding.
•Main.TheMainproleprovideshighercompressionwithmaintainedvideoqualitycomparedtotheBaselineprolebut
requiresmoreprocessingpowertodecode.
ThebitratecanbesetasVariablebitrate(VBR)orMaximumbitrate(MBR).VBRadjuststhebitrateaccordingtotheimage
complexity,usingupmorebandwidthforincreasedactivityintheimage,andlessforlowerimageactivity.Whentheactivityin
thesceneincreases,thebitratewouldusuallyincreaseaswell.Ifthereisasurplusinbandwidth,thismaynotbeanissueand
selectingVariablebitrate(VBR)willbesufcient.Butifbandwidthislimited,itisrecommendedtocontrolthebitratebyselecting
Maximumbitrate(MBR).Whentheactivityinthesceneincreases,VBRadjuststhebitrateaccordingtothecomplexity,usingup
morebandwidthforincreasedactivityinthescene,andlessforlowersceneactivity.MBRallowsyoutosetatargetbitratethat
limitsthebandwidthconsumption.
TheMBRtargetbitrateworslietheceilingofatent.Itlimitsthebitrate,whilemaintainingsomeexibility.Thebitrate
maybounceupanddownwithinthesettargetbutwhenitnearsthesettargetvalue,thelimitationicsin.However,because
MBRwillalwaysprioritizeacontinuousvideostream,itallowstemporaryovershootsfromthetargetbitrate.Becausesettinga
targetvaluepreventsthebitratefromincreasing,framerateandimagequalityareaffectednegatively.Topartlycompensatefor
this,selectwhichvariableshallbeprioritized,framerateorimagequality.Notsettingaprioritymeansthatframerateand
imagequalityareequallyaffected.
Thecurrentbitratecanbesettoappearastextoverlay.UnderOverlaySettings,selectIncludetextandenterthemodier
#bintheeld.
Toapplythesettings,clicSave.
MJPEG
Sometimestheimagesizeislargeduetolowlightorcomplexscenery.Adjustingthemaximumframesizehelpstocontrolthe
bandwidthandstorageusedbytheMotionJPEGvideostreaminthesesituations.SettingtheframesizetotheDefaultsetting
providesconsistentlygoodimagequalityattheexpenseofincreasedbandwidthandstorageusageinlowlight.Limitingtheframe
sizeoptimizesbandwidthandstorageusage,butmaygivepoorimagequality.Topreventincreasedbandwidthandstorageusage,
themaximumframesizeshouldbesettoanoptimalvalue.
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