Axis P5624-E Mk II User manual

AXISP5624-EMkIIPTZDomeNetworkCamera
UserManual

AboutthisDocumet
Thismanualisintendedforadministratorsandusersof
AXISP5624-EMkIIPTZDomeNetorkCamera,andisapplicableto
rmare6.35andlater.Itincludesinstructionsforusingandmanaging
theproductonyournetork.Previousexperienceofnetorking
illbeofusehenusingthisproduct.SomeknoledgeofUNIXor
Linux-basedsystemsmayalsobeusefulhendevelopingshellscripts
andapplications.Laterversionsofthisdocumentillbepostedat
www.axis.com.Seealsotheproduct’sonlinehelp,availablethrough
theeb-basedinterface.
LegalCosideratios
Videosurveillancecanberegulatedbylasthatvaryfromcountryto
country.Checkthelasinyourlocalregionbeforeusingthisproduct
forsurveillancepurposes.
Thisproductincludesone(1)H.264decoderlicense.Topurchase
furtherlicenses,contactyourreseller.
Liability
Everycarehasbeentakeninthepreparationofthisdocument.Please
informyourlocalAxisofceofanyinaccuraciesoromissions.Axis
CommunicationsABcannotbeheldresponsibleforanytechnicalor
typographicalerrorsandreservestherighttomakechangestothe
productandmanualsithoutpriornotice.AxisCommunicationsAB
makesnoarrantyofanykindithregardtothematerialcontained
ithinthisdocument,including,butnotlimitedto,theimplied
arrantiesofmerchantabilityandtnessforaparticularpurpose.Axis
CommunicationsABshallnotbeliablenorresponsibleforincidentalor
consequentialdamagesinconnectioniththefurnishing,performance
oruseofthismaterial.Thisproductisonlytobeusedforitsintended
purpose.
ItellectualPropertyRights
AxisABhasintellectualpropertyrightsrelatingtotechnologyembodied
intheproductdescribedinthisdocument.Inparticular,andithout
limitation,theseintellectualpropertyrightsmayincludeoneormore
ofthepatentslistedatwww.axis.com/patent.htmandoneormore
additionalpatentsorpendingpatentapplicationsintheUSandother
countries.
Thisproductcontainslicensedthird-partysoftare.Seethemenuitem
“About”intheproduct’suserinterfaceformoreinformation.
ThisproductcontainssourcecodecopyrightAppleComputer,
Inc.,underthetermsofApplePublicSourceLicense2.0(see
www.opensource.apple.com/apsl).Thesourcecodeisavailablefrom
https://developer.apple.com/bonjour/
EquipmetModicatios
Thisequipmentmustbeinstalledandusedinstrictaccordanceiththe
instructionsgivenintheuserdocumentation.Thisequipmentcontains
nouser-serviceablecomponents.Unauthorizedequipmentchangesor
modicationsillinvalidateallapplicableregulatorycertications
andapprovals.
TrademarkAckowledgmets
AXISCOMMUNICATIONS,AXIS,ETRAX,ARTPECandVAPIXare
registeredtrademarksortrademarkapplicationsofAxisABinvarious
jurisdictions.Allothercompanynamesandproductsaretrademarksor
registeredtrademarksoftheirrespectivecompanies.
Apple,Boa,Apache,Bonjour,Ethernet,InternetExplorer,Linux,
Microsoft,Mozilla,Real,SMPTE,QuickTime,UNIX,Windos,Windos
VistaandWWWareregisteredtrademarksoftherespectiveholders.
JavaandallJava-basedtrademarksandlogosaretrademarksor
registeredtrademarksofOracleand/oritsafliates.UPnPTMisa
certicationmarkoftheUPnPTMImplementersCorporation.
SD,SDHCandSDXCaretrademarksorregisteredtrademarksofSD-3C,
LLCintheUnitedStates,othercountriesorboth.Also,miniSD,microSD,
miniSDHC,microSDHC,microSDXCarealltrademarksorregistered
trademarksofSD-3C,LLCintheUnitedStates,othercountriesorboth.
RegulatoryIformatio
Europe
ThisproductcompliesiththeapplicableCEmarkingdirectives
andharmonizedstandards:
•ElectromagneticCompatibility(EMC)Directive2014/30/EU.See
ElectromagneticCompatibility(EMC)onpage2.
•LoVoltage(LVD)Directive2014/35/EU.Seeafetyonpage3.
•RestrictionsofHazardousSubstances(RoHS)Directive201 1/65/EU.
SeeDisposalandRecyclingonpage3.
Acopyoftheoriginaldeclarationofconformitymaybeobtainedfrom
AxisCommunicationsAB.SeeContactInformationonpage3.
ElectromageticCompatibility(EMC)
Thisequipmenthasbeendesignedandtestedtofulllapplicable
standardsfor:
•Radiofrequencyemissionheninstalledaccordingtothe
instructionsandusedinitsintendedenvironment.
•Immunitytoelectricalandelectromagneticphenomenahen
installedaccordingtotheinstructionsandusedinitsintended
environment.
USA
Thisequipmenthasbeentestedusingashieldednetorkcable(STP)
andfoundtocomplyiththelimitsforaClassBdigitaldevice,
pursuanttopart15oftheFCCRules.Theselimitsaredesigned
toprovidereasonableprotectionagainstharmfulinterferenceina
residentialinstallation.Thisequipmentgenerates,usesandcanradiate
radiofrequencyenergyand,ifnotinstalledandusedinaccordance
iththeinstructions,maycauseharmfulinterferencetoradio
communications.Hoever,thereisnoguaranteethatinterference
illnotoccurinaparticularinstallation.Ifthisequipmentdoes
causeharmfulinterferencetoradioortelevisionreception,hich
canbedeterminedbyturningtheequipmentoffandon,theuseris
encouragedtotrytocorrecttheinterferencebyoneormoreofthe
folloingmeasures:
•Reorientorrelocatethereceivingantenna.
•Increasetheseparationbeteentheequipmentandreceiver.
•Connecttheequipmentintoanoutletonacircuitdifferentfrom
thattohichthereceiverisconnected.
•Consultthedealeroranexperiencedradio/TVtechnicianforhelp.
Theproductshallbeconnectedusingashieldednetorkcable(STP)
thatisproperlygrounded.
Canada
ThisdigitalapparatuscompliesithCANICES-3(ClassB).Theproduct
shallbeconnectedusingashieldednetorkcable(STP)thatis
properlygrounded.Cetappareilnumériqueestconformeàlanorme
CANNMB-3(classeB).Leproduitdoitêtreconnectéàl'aided'uncâble
réseaublindé(STP)quiestcorrectementmisàlaterre.
Europe
ThisdigitalequipmentfulllstherequirementsforRFemission
accordingtotheClassBlimitofEN55022.Theproductshallbe
connectedusingashieldednetorkcable(STP)thatisproperly
grounded.
Thisproductfulllstherequirementsforemissionandimmunity
accordingtoEN50121-4andIEC62236-4railayapplications.
Thisproductfulllstherequirementsforimmunityaccording
toEN61000-6-1residential,commercialandlight-industrial
environments.
Thisproductfulllstherequirementsforimmunityaccordingto
EN61000-6-2industrialenvironments.
Thisproductfulllstherequirementsforimmunityaccordingto
EN55024ofceandcommercialenvironments.
Australia/NewZealand
ThisdigitalequipmentfulllstherequirementsforRFemission
accordingtotheClassBlimitofAS/NZSCISPR22.Theproductshall
beconnectedusingashieldednetorkcable(STP)thatisproperly
grounded.
Japan
この装置は、クラスB情報技術装置です。この装置は、家
庭環境で使⽤することを⽬的としていますが、この装置が
ラジオやテレビジョン受信機に近接して使⽤されると、受
信障害を引き起こすことがあります。取扱説明書に従って
正しい取り扱いをして下さい。本製品は、シールドネット
ワークケーブル(STP)を使⽤して接続してください。また
適切に接地してください。
Korea
이기기는가정용(B급)전자파적합기기로서주로가정에
서사용하는것을목적으로하며,모든지역에서사용할수

있습니다.적절히접지된STP(shieldedtwistedpair)케이
블을사용하여제품을연결하십시오.
Safety
ThisproductcompliesithIEC/EN/UL60950-1and
IEC/EN/UL60950-22,SafetyofInformationTechnology
Equipment.Theproductshallbegroundedeitherthroughashielded
netorkcable(STP)orotherappropriatemethod.
Thepoersupplyusediththisproductshallfullltherequirements
forSafetyExtraLoVoltage(SELV)andLimitedPoerSource(LPS)
accordingtoIEC/EN/UL60950-1.
Battery
TheAxisproductusesa3.0VCR2032lithiumbatteryasthepoer
supplyforitsinternalreal-timeclock(RTC).Undernormalconditions
thisbatteryilllastforaminimumofveyears.
LobatterypoeraffectstheoperationoftheRTC,causingittoreset
ateverypoer-up.Whenthebatteryneedsreplacing,alogmessage
illappearintheproduct’sserverreport.Formoreinformationabout
theserverreport,seetheproduct´ssetuppagesorcontactAxissupport.
Thebatteryshouldnotbereplacedunlessrequired,butifthebattery
doesneedreplacing,contactAxissupportatwww.axis.com/techsupfor
assistance.
Lithiumcoincell3.0Vbatteriescontain1,2-dimethoxyethane;ethylene
glycoldimethylether(EGDME),CASno.110-71-4.
WARNING
•Riskofexplosionifthebatteryisincorrectlyreplaced.
•Replaceonlyithanidenticalbatteryorabatteryhichis
recommendedbyAxis.
•Disposeofusedbatteriesaccordingtolocalregulationsor
thebatterymanufacturer'sinstructions.
DisposaladRecyclig
Whenthisproducthasreachedtheendofitsusefullife,disposeof
itaccordingtolocallasandregulations.Forinformationabout
yournearestdesignatedcollectionpoint,contactyourlocalauthority
responsibleforastedisposal.Inaccordanceithlocallegislation,
penaltiesmaybeapplicableforincorrectdisposalofthisaste.
Europe
Thissymbolmeansthattheproductshallnotbedisposedof
togetherithhouseholdorcommercialaste.Directive2012/19/EU
onasteelectricalandelectronicequipment(WEEE)isapplicablein
theEuropeanUnionmemberstates.Topreventpotentialharmto
humanhealthandtheenvironment,theproductmustbedisposed
ofinanapprovedandenvironmentallysaferecyclingprocess.For
informationaboutyournearestdesignatedcollectionpoint,contact
yourlocalauthorityresponsibleforastedisposal.Businessesshould
contacttheproductsupplierforinformationabouthotodispose
ofthisproductcorrectly.
ThisproductcompliesiththerequirementsofDirective2011/65/EUon
therestrictionoftheuseofcertainhazardoussubstancesinelectrical
andelectronicequipment(RoHS).
China
Thisproductcompliesiththerequirementsofthelegislative
actAdministrationontheControlofPollutionCausedbyElectronic
InformationProducts(ACPEIP).
CotactIformatio
AxisCommunicationsAB
Emdalavägen14
22369Lund
Seden
Tel:[phone]
Fax:[phone]
www.axis.com
Support
Shouldyourequireanytechnicalassistance,pleasecontactyourAxis
reseller.Ifyourquestionscannotbeanseredimmediately,your
resellerillforardyourqueriesthroughtheappropriatechannelsto
ensurearapidresponse.IfyouareconnectedtotheInternet,youcan:
•donloaduserdocumentationandsoftareupdates
•ndanserstoresolvedproblemsintheFAQdatabase.Search
byproduct,category,orphrase
•reportproblemstoAxissupportstaffbyloggingintoyourprivate
supportarea
•chatithAxissupportstaff
•visitAxisSupportatwww.axis.com/techsup/
WarratyIformatio
ForinformationaboutAxis’productarrantyandtheretorelated
information,seewww.axis.com/warranty/
LearMore!
VisitAxislearningcenterwww.axis.com/academy/forusefultrainings,
ebinars,tutorialsandguides.

AXISP5624-EMkIIPTZDomeNetworkCamera
SafetInformation
SafetInformation
HazardLevels
DANGER
Indicatesahazardoussituationhich,ifnotavoided,illresultindeathorseriousinjury.
WARNING
Indicatesahazardoussituationhich,ifnotavoided,couldresultindeathorseriousinjury.
CAUTION
Indicatesahazardoussituationhich,ifnotavoided,couldresultinminorormoderateinjury.
NO NO
NOTICE TICE TICE
Indicatesasituationhich,ifnotavoided,couldresultindamagetoproperty.
OtherMessageLevels
Important
Indicatessignicantinformationhichisessentialfortheproducttofunctioncorrectly.
Note
Indicatesusefulinformationhichhelpsingettingthemostoutoftheproduct.
4

AXISP5624-EMkIIPTZDomeNetworkCamera
TableofContents
SaetyInormation..........................................4
HazardLevels...................................................4
OtherMessageLevels............................................4
HardwareOverview..........................................7
ConnectorsandButtons..........................................7
LEDIndicators..................................................8
AccesstheProduct..........................................9
AccessfromaBroser...........................................9
AccessfromtheInternet..........................................9
SettheRootPassord...........................................10
TheLiveViePage..............................................10
MediaStreams.............................................14
HotoStreamH.264............................................14
MJPEG........................................................14
AXISMediaControl(AMC)........................................14
AlternativeMethodsofAccessingtheVideoStream....................15
SetUptheProduct..........................................16
BasicSetup....................................................16
Video.....................................................17
SetUpVideoStreams............................................17
Aboutstreamproles............................................20
CameraSettings................................................20
Aboutoverlays..................................................22
PrivacyMask...................................................24
ConguretheLiveViewPage.................................25
PTZ(PanTiltZoom).........................................27
Aboutpresetpositions...........................................27
Gatekeeper....................................................28
Aboutguardtours...............................................28
OSDIZones....................................................29
Advanced......................................................29
ControlQueue..................................................31
Detectors..................................................32
ShockDetection................................................32
MotionDetection...............................................32
Applications...............................................34
ApplicationLicenses.............................................34
UploadApplication..............................................34
ApplicationConsiderations........................................34
Events....................................................36
SetUpActionRules.............................................36
AddRecipients..................................................38
CreateSchedules................................................40
SetUpRecurrences..............................................40
Recordings.................................................41
FindRecordings.................................................41
PlayRecording..................................................41
ExportVideoClip................................................42
ContinuousRecording............................................42
Languages.................................................43
SystemOptions.............................................44
Security.......................................................44
Date&Time....................................................46
Netork.......................................................47
Storage.......................................................52
Maintenance...................................................54
Support.......................................................55
Advanced......................................................55
ResettoFactoryDefaultSettings...................................56
RepaintingtheCamera.......................................57
Troubleshooting............................................58
5

AXISP5624-EMkIIPTZDomeNetworkCamera
TableofContents
ChecktheFirmare.............................................58
UpgradetheFirmare...........................................58
Symptoms,PossibleCausesandRemedialActions.....................58
TechnicalSpecications......................................62
PerformanceConsiderations.......................................62
6

AXISP5624-EMkIIPTZDomeNetworkCamera
HardwareOverview
HardwareOverview
Forspecicationsofthehardarecomponents,seeTechnicalpecicationsonpage62.
NO NO
NOTICE TICE TICE
Makesurethedomeisattachedinoperationmode,otherisefocusmaybeaffected.
1Groundscrew
2Mountingscrews(3)
3Networkconnector(PoE+)
4Hookforsafetywire
5Dmemorycardslot
6Controlbutton
7tatusLEDindicator
8Powerbutton
9Dome
CoectorsadButtos
NetworkCoector
RJ45EthernetconnectorithPoeroverEthernetPlus(PoE+).
7

AXISP5624-EMkIIPTZDomeNetworkCamera
HardwareOverview
SDcardslot
NO NO
NOTICE TICE TICE
•RiskofdamagetoSDcard.Donotusesharptools,metalobjectsorexcessiveforceheninsertingorremovingthe
SDcard.Useyourngerstoinsertandremovethecard.
•Riskofdatalossandcorruptedrecordings.DonotremovetheSDcardhiletheproductisrunning.Disconnectpoeror
unmounttheSDcardfromtheAxisproduct’sebpagesbeforeremoval.
ThisproductsupportsSD/SDHC/SDXCcards(notincluded).
ForSDcardrecommendations,seewww.axis.com
CotrolButto
Forlocationofthecontrolbutton,seeHardwareOverviewonpage7.
Thecontrolbuttonisusedfor:
•Resettingtheproducttofactorydefaultsettings.Seepage56.
•ConnectingtoanAXISVideoHostingSystemservice.Seepage48.Toconnect,pressandholdthebuttonforabout3
secondsuntiltheStatusLEDashesgreen.
•ConnectingtoAXISInternetDynamicDNSService.Seepage48.Toconnect,pressandholdthebuttonforabout3seconds.
PowerButto
Pressandholdthepoerbuttontotemporarilypoertheproducthenthedomecoverisremoved.Thepoerbuttonisalsoused
iththecontrolbuttontoresetthecameratofactorydefaultsettings.Seepage56.
LEDIdicators
StatusLEDIndication
UnlitConnectionandnormaloperation.
GreenShossteadygreenfor10secondsfornormaloperationafterstartupcompleted.
AmberSteadyduringstartup.Flashesduringrmareupgradeorresettofactorydefault.
Amber/RedFlashesamber/redifnetorkconnectionisunavailableorlost.
8

AXISP5624-EMkIIPTZDomeNetworkCamera
AccesstheProduct
AccesstheProduct
ToinstalltheAxisproduct,seetheInstallationGuidesuppliediththeproduct.
Theproductcanbeusedithmostoperatingsystemsandbrosers.Werecommendthefolloingbrosers:
•InternetExplorer®ithWindos®
•Safari®ithOSX®
•ChromeTMorFirefox®ithotheroperatingsystems.
ToviestreamingvideoinInternetExplorer,alloinstallationofAXISMediaControl(AMC)henprompted.
TheAxisproductincludesone(1)H.264decoderlicenseforvieingvideostreams.ThelicenseisautomaticallyinstalledithAMC.
Theadministratorcandisabletheinstallationofthedecoderstopreventinstallationofunlicensedcopies.
Note
•QuickTimeTMisalsosupportedforvieingH.264streams.
AccessfromaBrowser
1.Startaebbroser.
2.EntertheIPaddressorhostnameoftheAxisproductinthebroser’sLocation/Addresseld.
ToaccesstheproductfromaMaccomputer(OSX),gotoSafari,clickonBonjourandselecttheproductfromthe
drop-donlist.
IfyoudonotknotheIPaddress,useAXISIPUtilitytolocatetheproductonthenetork.Forinformationabout
hotodiscoverandassignanIPaddress,seethedocumentAssignanIPAddressandAccesstheVideotreamonAxis
Supportebatwww.axis.com/techsup
Note
ToshoBonjourasabroserbookmark,gotoSaari>Preerences.
3.Enteryourusernameandpassord.Ifthisisthersttimetheproductisaccessed,therootpassordmustrstbe
congured.Forinstructions,seeettheRootPasswordonpage10.
4.Theproduct’sLiveViepageopensinyourbroser.
Note
ThecontrolsandlayoutoftheLiveViepagemayhavebeencustomizedtomeetspecicinstallationrequirementsand
userpreferences.Consequently,someoftheexamplesandfunctionsfeaturedheremaydifferfromthosedisplayedin
youronLiveViepage.
AccessfromtheIteret
Onceconnected,theAxisproductisaccessibleonyourlocalnetork(LAN).ToaccesstheproductfromtheInternetyoumust
congureyournetorkroutertoalloincomingdatatrafctotheproduct.Todothis,enabletheNAT-traversalfeature,hich
illattempttoautomaticallyconguretheroutertoalloaccesstotheproduct.ThisisenabledfromSetup>SystemOptions>
Network>TCP/IPAdvanced.
Formoreinformation,seeNATtraversal(portmapping)forIPv4onpage50.SeealsoAXISInternetDynamicDNSServiceat
www.axiscam.net
ForTechnicalnotesonthisandothertopics,visittheAxisSupportebatwww.axis.com/techsup
9

AXISP5624-EMkIIPTZDomeNetworkCamera
AccesstheProduct
SettheRootPassword
ToaccesstheAxisproduct,youmustsetthepassordforthedefaultadministratoruserroot.ThisisdoneintheCongureRoot
Passworddialog,hichopenshentheproductisaccessedforthersttime.
Topreventnetorkeavesdropping,therootpassordcanbesetviaanencryptedHTTPSconnection,hichrequiresanHTTPS
certicate.HTTPS(HypertextTransferProtocoloverSSL)isaprotocolusedtoencrypttrafcbeteenebbrosersandservers.The
HTTPScerticateensuresencryptedexchangeofinformation.SeeHTTPonpage45.
Thedefaultadministratorusernamerootispermanentandcannotbedeleted.Ifthepassordforrootislost,theproductmustbe
resettothefactorydefaultsettings.SeeResettoFactoryDefaultettingsonpage56.
TosetthepassordviaastandardHTTPconnection,enteritdirectlyinthedialog.
TosetthepassordviaanencryptedHTTPSconnection,follothesesteps:
1.ClickUseHTTPS.
Atemporarycerticate(validforoneyear)iscreated,enablingencryptionofalltrafctoandfromtheproduct,andthe
passordcannobesetsecurely.
2.Enterapassordandthenre-enterittoconrmthespelling.
3.ClickOK.Thepassordhasnobeencongured.
TheLiveViewPage
ThecontrolsandlayoutoftheLiveViepagemayhavebeencustomizedtomeetspecicinstallationrequirementsanduser
preferences.Consequently,someoftheexamplesandfunctionsfeaturedheremaydifferfromthosedisplayedinyouronLiveVie
page.Thefolloingprovidesanovervieofeachavailablecontrol.
CotrolsotheLiveViewPage
ClicktheViewsizebuttonstoshotheimageinfullsize(rightbutton)ortoscaledontheimageto
tthebroserindo(leftbutton).
SelectastreamprolefortheLiveViepagefromtheStreamProledrop-donlist.Forinformation
abouthotocongurestreamproles,seepage20.
UsetheManualTriggerbuttontotriggeranactionrulefromtheLiveViepage.Forinformationabout
hotocongureandenablethebutton,seeManualTriggeronpage1 1.
ClickontheFocusrecallplusbuttontosavethefocussettinginthecurrentpan/tiltrange.For
informationaboutthefocusrecallfunction,seepage12.
ClickontheFocusrecallminusbuttontoremovethefocusrecallareainthecurrentpan/tiltrange.For
informationaboutthefocusrecallfunction,seepage12.
10

AXISP5624-EMkIIPTZDomeNetworkCamera
AccesstheProduct
ClickSnapshottosaveasnapshotofthevideoimage.Thisbuttonisprimarilyintendedforusehen
theAXISMediaControlvieertoolbarisnotavailable.EnablethisbuttonfromLiveViewCong>
ActionButtons.
EnableordisabletheGatekeeperbyselectingOnorOfffromthedrop-donlist.Formoreinformation
abouttheGatekeeper,seepage28.
MaualTrigger
TheManualTriggerisusedtotriggeranactionrulefromtheLiveViepage.Themanualtriggercanforexamplebeusedto
validateactionsduringproductinstallationandconguration.
Tocongurethemanualtrigger:
1.GotoSetup>Events.
2.ClickAddtoaddaneactionrule.
3.FromtheTriggerdrop-donlist,selectInputSignal.
4.Fromtheseconddrop-donlist,selectManualTrigger.
5.Selectthedesiredactionandconguretheothersettingsasrequired.
Formoreinformationaboutactionrules,seeEventsonpage36.
ToshothemanualtriggerbuttonsintheLiveViepage:
1.GotoSetup>LiveViewCong.
2.UnderActionButtons,selectShowmanualtriggerbutton.
AXISMediaCotrolviewertoolbar
TheAXISMediaControlvieertoolbarisavailableinInternetExploreronly.SeeAXIMediaControl(AMC)onpage14formore
information.Thetoolbardisplaysthefolloingbuttons:
ThePlaybuttonconnectstotheAxisproductandstartsplayingamediastream.
TheStopbuttonstopsthemediastream.
TheSnapshotbuttontakesasnapshotofthevideoimage.
ClicktheViewFullScreenbuttonandthevideoimageilllltheentirescreen.PressESC(Escape)onthecomputer
keyboardtocancelfullscreenvie.
TheRecordbuttonisusedtorecordthecurrentvideostreamonyourcomputer.Thelocationheretherecordingissaved
canbespeciedintheAMCControlPanel.EnablethisbuttonfromLiveViewCong>ViewerSettings.
PTZCotrols
TheLiveViepagealsodisplaysPan/Tilt/Zoom(PTZ)controls.Theadministratorcanenable/disablecontrolsforspeciedusersunder
SystemOptions>Security>Users.
WiththePTZControlQueueenabledthetimeeachuserisincontrolofthePTZsettingsislimited.Clickthebuttonstorequestor
releasecontrolofthePTZcontrols.ThePTZControlQueueissetupunderPTZ>ControlQueue.
11

AXISP5624-EMkIIPTZDomeNetworkCamera
AccesstheProduct
SelectFocuswindowtodeneanareaofthecamera'simagethatfocusshouldbeappliedon.Ifthefocusindoissetfrom
theLiveViepage,anychangeinthecamerapositionillreturntheautofocustotheentireindo.Tosetapermanentfocus
indo,seeAboutpresetpositionsonpage27
ClicktheEmulatejoystickmodebuttonandclickintheimagetomovethecameravieinthedirectionofthe
mousepointer.
ClicktheCentermodebuttonandclickintheimagetocenterthecameravieonthatposition.
ClicktheCtrlpanelbuttontoopenthePTZcontrolpanelhichprovidesadditionalPTZcontrols.
User-denedbuttonscanalsoappearintheControlpanel.SeeControlsonpage30.
SelectaPTZpresetpositiontosteerthecameravietothesavedposition.SeeAboutpreset
positionsonpage27.
PanandTiltbars–Usethearrostopanandtiltthecameravie,orclickonapositiononthebartosteerthecameravieto
thatposition.
Zoombar–Usethearrostozoominandout,orclickonapositiononthebartozoomtothatposition.
Focusbar–Usethearrostofocusthecamera,orclickonapositiononthebartosetthefocusposition.Usingthefocusbarill
disabletheproduct’sautofocus.Tore-enable,usethePTZcontrolpanelhichisopenedbyclickingtheCtrlpanelbutton(seeabove).
Irisbar–Clickonapositiontosetamanualexposureleveltomaketheimagebrighterordarker.Thisilldisableautoiris(automatic
exposure)andsetxedlevelsoniris,gainandshutterspeed.Tore-enableautoiris,usethePTZcontrolpanelhichisopenedby
clickingtheCtrlpanelbutton(seeabove).Ifautoirisisenabled,AutoisvisiblenexttotheIrisbarbar.
Important
InanenvironmentithvaryinglightconditionsitisrecommendedtousetheBrightnessbarinsteadoftheIrisbartoadjust
imagebrightnesssincechangingthebrightnesslevelillnotdisableautoiris(automaticexposure).
Brightnessbar–Clickonapositiononthebrightnessbartoadjusttheimagebrightness.Thissettingillnotbesaved.Tomakea
savedchange,gotoSetup>Video>CameraSettings>Brightnessandadjustthebrightness.
ThePTZcontrolscanbedisabledunderPTZ>Advanced>Controls,seeControlsonpage30.
Aboutfocusrecall
Whenyouaddafocusrecallarea,thecamerasavesthefocussettingsatthatspecicpan/tiltrange.Whenyouhavesetafocus
recallareaandthecameraentersthatareainthelivevie,thepreviouslysavedfocusillberecalledautomatically.It’senough
tocoverhalfoftheareaforthecameratorecallthefocus.
Thefocusrecallfeatureissuitableinthefolloingscenarios:
•Whenthereisaalotofmanualoperationinlivevie,forexampleithajoystick.
•WherePTZpresetpositionsithmanualfocusarenotefcient,forexamplemovementsherethefocussettingchanges
continuously.
•Inlo-lightscenarios,heretheautofocusischallengedbythelightingconditions.
Note
•Thefocusrecalloverridesthecamera’sautofocusatthespecicpan/tiltrange.
•Apresetpositionoverridesthefocussettingsavedinthefocusrecallarea.
•Themaximumamountoffocusrecallareasis20.
12

AXISP5624-EMkIIPTZDomeNetworkCamera
AccesstheProduct
Theimageshowsanexampleofafocusrecallareamarkedwithawhitesquare.Assoonasthecameradetectsthefocusrecallarea,the
camerarecallsthepreviouslysetfocus.Thismeansthat,inthisexample,thefocusissetonthecarregardlessofzoomfactor.
Howtoaddafocusrecallarea
1.Pan,tiltandzoomintotheareahereyououldliketohavefocus.
2.Setthefocus,eitherusetheautofocusoradjustmanuallybyusingthefocusbar.
3.Clickonthefocusrecallbutton.Thebuttontogglesfromplustominustoshothatthefocusrecallareaisadded.
Howtoremoveafocusrecallarea
1.Pan,tiltandzoomtoenterthefocusrecallarea.
2.Clickonthefocusrecallbutton.Thebuttontogglesfromminustoplustoshothatthefocusrecallarea
isremoved.
13

AXISP5624-EMkIIPTZDomeNetworkCamera
MediaStreams
MediaStreams
TheAxisproductprovidesseveralvideostreamformats.Yourrequirementsandthepropertiesofyournetorkilldeterminethe
typeyouuse.
TheLiveViepageintheproductprovidesaccesstoH.264andMotionJPEGvideostreams,andtothelistofavailablestream
proles.Otherapplicationsandclientscanaccessvideostreamsdirectly,ithoutgoingviatheLiveViepage.
HowtoStreamH.264
H.264can,ithoutcompromisingimagequality,reducethesizeofadigitalvideolebymorethan80%comparediththeMotion
JPEGformatandasmuchas50%morethantheMPEG-4standard.Thismeansthatmuchlessnetorkbandidthandstoragespace
arerequiredforavideole.Orseenanotheray,muchhighervideoqualitycanbeachievedforagivenbitrate.
Decidinghichcombinationofprotocolsandmethodstousedependsonyourvieingrequirements,andonthepropertiesof
yournetork.TheavailableoptionsinAXISMediaControlare:
AXISMediaControlnegotiatesiththeAxisproducttodeterminethetransportprotocoltouse.Theorderofpriority,listedinthe
AMCControlPanel,canbechangedandtheoptionsdisabled,tosuitspecicrequirements.
Note
H.264islicensedtechnology.TheAxisproductincludesoneH.264vieingclientlicense.Installingadditionalunlicensed
copiesoftheclientisprohibited.Topurchaseadditionallicenses,contactyourAxisreseller.
MJPEG
ThisformatusesstandardJPEGstillimagesforthevideostream.Theseimagesarethendisplayedandupdatedataratesufcient
tocreateastreamthatshosconstantlyupdatedmotion.
TheMotionJPEGstreamusesconsiderableamountsofbandidth,butprovidesexcellentimagequalityandaccesstoeveryimage
containedinthestream.TherecommendedmethodofaccessingMotionJPEGlivevideofromtheAxisproductistousetheAXIS
MediaControlinInternetExplorerinWindos.
AXISMediaCotrol(AMC)
AXISMediaControl(AMC)inInternetExplorerinWindosistherecommendedmethodofaccessinglivevideofromtheAxisproduct.
TheAMCControlPanelcanbeusedtocongurevariousvideosettings.PleaseseetheAXISMediaControlUser’sManualformore
information.
TheAMCControlPanelisautomaticallyinstalledonrstuse,afterhichitcanbecongured.OpentheAMCControlPanelfrom:
•WindosControlPanel(fromtheStartscreenorStartmenu)
•Alternatively,right-clickthevideoimageinInternetExplorerandclickSettings.
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AXISP5624-EMkIIPTZDomeNetworkCamera
MediaStreams
AlterativeMethodsofAccessigtheVideoStream
YoucanalsoaccessvideoandimagesfromtheAxisproductinthefolloingays:
•MotionJPEGserverpush(ifsupportedbytheclient,ChromeorFirefox,forexample).ThisoptionmaintainsanopenHTTP
connectiontothebroserandsendsdataasandhenrequired,foraslongasrequired.
•WindowsMediaPlayer.ThisrequiresAXISMediaControlandtheH.264decodertobeinstalled.Thefolloingpaths
canbeused:
•QuickTimeTM.Thefolloingpathscanbeused:
Note
•<ip>=IPaddress
•TheAxisproductsupportsQuickTime6.5.1andlater.
•QuickTimemayaddlatencytothevideostream.
•ItmaybepossibletouseotherplayerstovietheH.264streamusingthepathsabove,althoughAxisdoesnotguarantee
this.
15

AXISP5624-EMkIIPTZDomeNetworkCamera
SetUptheProduct
SetUptheProduct
TheAxisproductcanbeconguredbyusersithadministratororoperatorrights.Toopentheproduct’sSetuppages,clickSetupin
thetopright-handcorneroftheLiveViepage.
•Administratorshaveunrestrictedaccesstoallsettings.
•Operatorshaverestrictedaccesstosettings,seeUsersonpage44
Seealsotheonlinehelp.
BasicSetup
BasicSetupprovidesshortcutstothesettingsthatshouldbemadebeforeusingtheAxisproduct:
1.Users.Seepage44.
2.TCP/IP.Seepage47.
3.Date&Time.Seepage46.
4.VideoStream.Seepage17.
TheBasicSetupmenucanbedisabledfromSystemOptions>Security>Users.
16

AXISP5624-EMkIIPTZDomeNetworkCamera
Video
Video
ItispossibletocongurethefolloingvideofeaturesinyourAxisproduct:
•Videostream.Seepage17.
•Streamproles.Seepage20.
•ONVIFMediaProles.See.
•Camerasettings.Seepage20.
•Overlayimage.Seepage22.
•Privacymask.Seepage24.
SetUpVideoStreams
Tosetuptheproduct’svideostreams,gotoVideo>VideoStream.
Thevideostreamsettingsaredividedintothefolloingtabs:
•Image.Seepage17.
•H.264.Seepage18.
•Zipstream.Seepage19
•MJPEG.Seepage20.
PixelCouter
Thepixelcountershosthenumberofpixelsinanareaoftheimage.Thepixelcounterisusefulinsituationsherethereis
aspecicsizerequirement,forexampleinfacerecognition.
Thepixelcountercanbeused:
•Whensettingupavideostream,seeetUpVideotreamsonpage17.UnderPreview,clickOpenandselecttheShow
pixelcounteroptiontoenabletherectangleintheimage.Usethemousetomoveandresizetherectangle,orenterthe
numberofpixelsintheWidthandHeighteldsandclickApply.
•WhenaccessingtheLiveViepageinInternetExplorerithAXISMediaControl(AMC)inWindos.Right-clickinthe
imageandselectPixelcounter.Usethemousetomoveandresizetherectangle.
Image
ThedefaultimagesettingscanbeconguredunderVideo>VideoStream.SelecttheImagetab.
Thefolloingsettingsareavailable:
•Resolution.Selectthedefaultresolution.
•Compression.Thecompressionlevelaffectstheimagequality,bandidthandlesizeofsavedimages;theloerthe
compression,thehighertheimagequalityithhigherbandidthrequirementsandlargerlesizes.
•Rotateimage.Ifrequired,theimagecanberotated.
•Maximumramerate.Toavoidbandidthproblems,theframeratealloedtoeachvieercanbeLimitedtoaxed
amount.Alternatively,theframeratecanbesetasUnlimited,hichmeanstheAxisproductalaysdeliversthehighest
frameratepossibleunderthecurrentconditions.
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AXISP5624-EMkIIPTZDomeNetworkCamera
Video
•Overlaysettings.SeeAboutoverlaytextonpage22.
ClickSavetoapplythenesettings.
AboutH.264
H.264,alsoknonasMPEG-4Part10/AVC,isavideocompressionstandardthatprovideshighqualityvideostreamsatlobitrates.
AnH.264videostreamconsistsofdifferenttypesofframessuchasI-framesandP-frames.AnI-frameisacompleteimage,hereas
P-framesonlycontainthedifferencesfrompreviousframes.
AboutGOPlegth
AGroupofPictures(GOP)containsoneI-framefolloedbyanumberofP-frames.TheGOPlengthisthenumberofframes
beteentoI-frames.
IfyousettheGOPlengthandtheframerateequallyyouillgetoneGOPpersecond.IfyouchangetheGOPlengthtoahigher
valueyouillgetmoresmallsizedP-framesandlessbigsizedI-frameshilekeepingthesameframerate.Inotherords,ahigh
GOP-lengthvaluesavesbandidth,butthevideoqualitymaydecrease.AloGOP-lengthvalueincreasesthevideoquality
butneedsmorebandidth.
AboutH.264proles
TheAxisproductsupportsthefolloingH.264prole(s):
•Baseline:UsetheBaselineproleiftheclientdoesnotsupportCABACentropycoding.
•Main:TheMainproleusesCABACandprovidesabettercompressionithmaintainedvideoquality.Itrequiresalarger
amountofprocessingpoertodecodethantheBaselineprole.
•High:TheHighproleprovidesahighercompressionthanbothMainandBaselineproles,butrequiresmoreprocessing
poertodecode.Highprolesupports8x8blocks,hichreducesthebitratefurthercomparedtotheMainprole.
Aboutbitratecotrol
Bitratecontrolisusefultomakesurethevideostreamingdoesnottakeuptoomuchbandidth.
Thebuilt-inbitratecontrolcanbecombinedithZipstream,seeAboutZipstreamonpage19.Werecommendusingahighbitrate
limittoenablethefullpotentialofZipstream.
Aboutvariablebitrate
Variablebitrate(VBR)adjuststhebitrateaccordingtotheimagecomplexity.Whentheactivityinthesceneincreases,VBRadjusts
thebitrateaccordingtothecomplexity,usingupmorebandidthforincreasedactivityinthescene,andlessforloersceneactivity.
Variablebitrateissuitableifthereisasurplusinbandidth,heretheincreasedbitratemaynotbeanissue.
Aboutmaximumbitrate
Ifyouhavelimitedbandidth,erecommendMaximumbitrate(MBR).MBRallosyoutosetatargetbitratetocontrolthe
bandidthconsumption.Thetargetvaluelimitsthebitrate,butitmaintainsaexibilitytobeabletoprioritizeacontinuousvideo
stream.Consequently,theframeratemightneedtogodonandtheimagequalitymightdecrease.Topartlycompensateforthis,
youcanselecthichvariableshallbeprioritized.Notsettingaprioritymeansthatframerateandimagequalityareequallyaffected.
HowtosetaH.264prole
1.TochangethesettingsforallH.264streamsthatdonotuseastreamprole,gotoVideo>VideoStream>H.264.
2.ToincreaseordecreasethenumberofframesperGOP,settheGOPlength.
3.SelectoneoftheH.264proles.
18

AXISP5624-EMkIIPTZDomeNetworkCamera
Video
4.Selectonofthefolloing:
-Variablebitrate
-Maximumbitrate
5.IfyouselectMaximumbitrate,selecthichvariabletoprioritizeinthePrioritydrop-donlist.
6.ClickSave.
Howtoicludecurretbitrateiatextoverlay
1.GotoVideo>VideoStream>OverlaySettings.
2.IntheIncludetexteldenter#b.
3.ClickSave.
AboutZipstream
Axis’ZipstreamTechnologyisabitratereductiontechnologyoptimizedforvideosurveillance.Zipstreamreducestheaveragebitrate
intheH.264streambyremovingunnecessarydataandmakesitpossibletoallohigherresolutions,reducestoragecostor
tokeeprecordingsforalongertime.
Toreducethebitrate,Zipstreamreducesthenumberofbitsintheareasoftheimagethatarelessinterestingfromavideo
surveillanceperspective,forexamplethebackground.Imagedetailsthatareimportantforforensicvideoanalysis,forexamplefaces
andlicenseplates,arepreservedithenoughnumberofbits.
Axis’ZipstreamTechnologyforH.264conformstotheH.264standardandiscompatibleiththird-partyclientsandVMSsolutions
thatdecodeH.264video.
Recommededuseofbitratereductio
Zipstreamoffersanumberofbitratereductionpresets,fromLotoExtreme.Lowbitratereductionisenabledbydefaultandis
safetouseinallapplicationshilestillreducingthebitrate.
Forcloud-connectedcamerasorcamerasusingedgestoragethatneedtolimitthebitrateforincreasedstoragetimeitis
recommendedtoselecttheExtremebitratereduction.Thissettingissuitabletocombineithmotiondetectiontriggeringand
variablebitrate(VBR)herethebitrateisalloedtoadapttochangesincomplexityinthescene.
HowtosavebadwidthadstorageusigZipstream
ThebitratecontrollerbuiltintotheproductcanbecombinedithZipstreamtoensureamaximumbitrate(MBR)limit.We
recommendusingVBRorMBRithahighbitratelimittoenablethefullpotentialofZipstream.Forinstanceinrailaysurveillance
hereattimesthereisalotofmovementinthesceneandhereitisimportanttocapturedetails,suchasfacialfeatures,theMBR
shouldbesetto10Mbit/s(for1080presolutionat30fps).
TofurthersavebandidthgotoSetup>Video>VideoStreamanddooneormoreofthefolloing:
•GototheImagetabandsetaloMaximumrameratevalue.
•GototheH.264tabandsetahighGOPlengthvalue.
•GototheZipstreamtabandselectExtremeH.264bitratereduction.
•GototheZipstreamtab.EnableDynamicGOPandsetahighMaxdynamicGOPlengthvalue.
•GototheZipstreamtabandenableDynamicFPS.
Alaysverifythatthevideostreammeetsthequalityrequirementsforyoursurveillancepurposesafterchangingthevideostream
settings.
19

AXISP5624-EMkIIPTZDomeNetworkCamera
Video
MJPEG
Sometimestheimagesizeislargeduetololightorcomplexscenery.Adjustingthemaximumframesizehelpstocontrolthe
bandidthandstorageusedbytheMotionJPEGvideostreaminthesesituations.SettingtheframesizetotheDeaultsetting
providesconsistentlygoodimagequalityattheexpenseofincreasedbandidthandstorageusageinlolight.Limitingtheframe
sizeoptimizesbandidthandstorageusage,butmaygivepoorimagequality.Topreventincreasedbandidthandstorageusage,
themaximumframesizeshouldbesettoanoptimalvalue.
Aboutstreamproles
Astreamproleisasetofpredenedstreamsettingsincludingresolution,compression,framerateandoverlaysettings.Stream
prolescanbeused:
•Whensettinguprecordingusingactionrules.SeeEventsonpage36.
•Whensettingupcontinuousrecording.SeeContinuousRecordingonpage42.
•IntheLiveViepage–selectthestreamprolefromtheStreamproledrop-donlist.
Tocreateaneproleormodifyanexistingprole,gotoSetup>Video>StreamProles.
ToselectadefaultstreamprolefortheLiveViepage,gotoSetup>LiveViewCong.
CameraSettigs
TheVideo>CameraSettingspageprovidesaccesstoadvancedimagesettingsfortheAxisproduct.
ImageAppearace
TochangeImageAppearancegotothemenusunderSetup>Video>CameraSettings.
IncreasingtheColorlevelincreasesthecolorsaturation.Thevalue100givesmaximumcolorsaturationandthevalue0gives
minimumcolorsaturation.
TheimageBrightnesscanbeadjustedintherange0–100,hereahighervalueproducesabrighterimage.
IncreasingtheSharpnesscanincreasebandidthusage.Asharperimagemightincreaseimagenoiseespeciallyinlolight
conditions.Aloersettingreducesimagenoise,buttheholeimageillappearlesssharp.
TheContrastchangestherelativedifferencebeteenlightanddark.Itcanbeadjustedusingtheslidebar.
LocalContrastappliescontrasttoaspecicareaoftheimage.Usetheslidertoadjustthecontrast,hereahighervalueproduces
animageithhighcontrastbeteenthedarkandlightareasandissuitableforscenesithidedynamicrange.
WhiteBalace
TochangethissettinggotoSetup>Video>CameraSettings
Whitebalanceisusedtomakecolorsintheimageappearthesameregardlessofthecolortemperatureofthelightsource.TheAxis
productcanbesettoautomaticallyidentifythelightsourceandcompensateforitscolor.Alternatively,selectthetypeoflight
sourcefromthedrop-donlist.Foradescriptionofeachavailablesetting,seetheonlinehelp.
WideDyamicRage
Widedynamicrange(WDR-ForensicCapture)providesbalancedimagesinsceneshenthereisaconsiderablecontrastbeteen
lightanddarkareasintheimage.Thecameraautomaticallyhandlesthetransitionbeteensuchscenesandlo-lightconditions.In
rarelightconditionsdisablingWDRmightgiveabetterimage.
Important
UseWDRincombinationithautomaticexposurecontrol.Otherexposuresettingscouldgiveundesirableresults.
20