Axis q1602-e User manual

ENGLISH DEUTSCH ITALIANO ESPAÑOL
INSTALLATION GUIDE
FRANÇAIS
AXIS Q1602-E Network Camera
AXIS Q1604-E Network Camera

Legal Considerations
Video and audio surveillance can be prohibited by laws
that vary from country to country. Check the laws in
your local region before using this product for
surveillance purposes.
This product includes one (1) H.264 decoder license and
(1) AAC decoder license. To purchase further licenses,
contact your reseller.
Trademark Acknowledgments
Apple, Boa, Bonjour, Ethernet, Internet Explorer, Linux,
Microsoft, Mozilla, Netscape Navigator, OS/2, Real,
SMPTE, QuickTime, UNIX, Windows, WWW are
registered trademarks of the respective holders. Java
and all Java-based trademarks and logos are trademarks
or registered trademarks of Sun Microsystems, Inc. in
the United States and other countries. Axis
Communications AB is independent of Sun
Microsystems Inc. UPnP™ is a certification mark of the
UPnP™ Implementers Corporation.
Electromagnetic Compatibility (EMC)
This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful
interference to radio communications. However, there is
no guarantee that interference will not occur in a
particular installation.
If this equipment does cause harmful interference to
radio or television reception, which can be determined
by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or
more of the following measures: Re-orient or relocate
the receiving antenna. Increase the separation between
the equipment and receiver. Connect the equipment to
an outlet on a different circuit to the receiver. Consult
your dealer or an experienced radio/TV technician for
help. Shielded (STP) network cables must be used with
this unit to ensure compliance with EMC standards.
USA. This equipment has been tested and found to
comply with the limits for a Class B computing device
pursuant to Subpart B of Part 15 of FCC rules, which are
designed to provide reasonable protection against such
interference when operated in a commercial
environment. Operation of this equipment in a
residential area is likely to cause interference, in which
case the user at his/her own expense will be required to
take whatever measures may be required to correct the
interference.
Canada. This Class B digital apparatus complies with
Canadian ICES-003.
Europe. This digital equipment fulfills the
requirements for radiated emission according to limit B
of EN55022, and the requirements for immunity
according to EN55024 residential and commercial
industry.
Japan. This is a class B product based on the standard
of the Voluntary Control Council for Interference from
Information Technology Equipment (VCCI). If this is used
near a radio or television receiver in a domestic
environment, it may cause radio interference. Install and
use the equipment according to the instruction manual.
Australia. This electronic device meets the
requirements of the Radio communications
(Electromagnetic Compatibility) Standard AS/NZS
CISPR22:2002.
Equipment Modifications
This equipment must be installed and used in strict
accordance with the instructions given in the user
documentation. This equipment contains no
user-serviceable components. Unauthorized equipment
changes or modifications will invalidate all applicable
regulatory certifications and approvals.
Liability
Every care has been taken in the preparation of this
document. Please inform your local Axis office of any
inaccuracies or omissions. Axis Communications AB
cannot be held responsible for any technical or
typographical errors and reserves the right to make
changes to the product and documentation without
prior notice. Axis Communications AB makes no
warranty of any kind with regard to the material
contained within this document, including, but not
limited to, the implied warranties of merchantability
and fitness for a particular purpose. Axis
Communications AB shall not be liable nor responsible
for incidental or consequential damages in connection
with the furnishing, performance or use of this material.
RoHS
This product complies with both the European
RoHS directive, 2002/95/EC.
WEEE Directive
The European Union has enacted a Directive
2002/96/EC on Waste Electrical and Electronic
Equipment (WEEE Directive). This directive is
applicable in the European Union member
states.
The WEEE marking on this product (see right) or its
documentation indicates that the product must not be
disposed of together with household waste. To prevent
possible harm to human health and/or the environment,
the product must be disposed of in an approved and
environmentally safe recycling process. For further
information on how to dispose of this product correctly,
contact the product supplier, or the local authority
responsible for waste disposal in your area.
Business users should contact the product supplier for
information on how to dispose of this product correctly.
This product should not be mixed with other commercial
waste.
Support
Should you require any technical assistance, please
contact your Axis reseller. If your questions cannot be
answered immediately, your reseller will forward your
queries through the appropriate channels to ensure a
rapid response. If you are connected to the Internet, you
can:
• download user documentation and firmware updates
• find answers to resolved problems in the FAQ database.
Search by product, category, or phrases
• report problems to Axis support by logging in to your
private support area.
Korea -

ENGLISH
Safeguards
Please read through this Installation Guide carefully before installing the product. Keep the Installation Guide
for further reference.
CAUTION!
• When transporting the Axis product, use the original packaging or equivalent to prevent damage to the
product.
• Store the Axis product in a dry and ventilated environment.
• Avoid exposing the Axis product to vibration, shocks or heavy pressure and do not install the camera on
unstable brackets, unstable or vibrating surfaces or walls, since this could cause damage to the product.
• Only use handtools when installing the Axis product, the use of electrical tools or excessive force could
cause damage to the product.
• Do not use chemicals, caustic agents, or aerosol cleaners. Use a damp cloth for cleaning.
• Use only accessories that comply with technical specification of the product. These can be provided by Axis
or a third party.
• Use only spare parts provided by or recommended by Axis.
• Do not attempt to repair the product by yourself, contact Axis or your Axis reseller for service matters.
IMPORTANT!
• This Axis product must be used in compliance with local laws and regulations.
Battery replacement
This Axis product uses a 3.0V CR2032 Lithium battery as the power supply for its internal real-time clock (RTC).
Under normal conditions this battery will last for a minimum of 5 years. Low battery power affects the
operation of the RTC, causing it to reset at every power-up. A log message will appear when the battery needs
replacing. The battery should not be replaced unless required!
If the battery does need replacing, please contact www.axis.com/techsup for assistance.
• Danger of Explosion if battery is incorrectly replaced.
• Replace only with the same or equivalent battery, as recommended by the manufacturer.
• Dispose of used batteries according to the manufacturer's instructions.

AXIS Q1602-E/AXIS Q1604-E Installation Guide Page 5
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AXIS Q1602-E/AXIS Q1604-E
Network Camera Installation Guide
This installation guide provides instructions for installing the AXIS Q1602-E/AXIS Q1604-E on your
network. For all other aspects of using the product, please see the User’s Manual, available on the
CD included in this package, or from www.axis.com
Installation steps
1. Check the package contents against the list below.
2. Install the hardware. See page 8.
3. Assign an IP address. See page 12.
4. Set the password. See page 15.
5. Adjust zoom and focus. See page 17.
Package contents
Item Models/variants/notes
Network camera AXIS Q1602-E/AXIS Q1604-E
Wall bracket Wall bracket
Tools Torcs T20 screwdriver
Allen key
Network cable Outdoor network cable 5 m (16 ft.) with gasket
M20 Cable gland (for IP66)
CD AXIS Network Video Product CD, including product documentation, installation
tools and other software
Printed Materials AXIS Q1602-E/AXIS Q1604-E Installation Guide (this document)
Axis Warranty Document
Extra serial number label (2x)
AVHS Authentication key
Optional accessories See www.axis.com for information on available accessories
Important!
This product must be used in
compliance with local laws and
regulations.

Page 6 AXIS Q1602-E/AXIS Q1604-E Installation Guide
Hardware overview
Control button
Network connector
(PoE)
Focus puller
Status LED
Power LED
Network LED
Product number (P/N) &
Serial number (S/N)
Bottom view
Rear view
I/O terminal connector
Power connector
Audio in Audio out
SD memory card slot
Zoom puller
Iris connector

AXIS Q1602-E/AXIS Q1604-E Installation Guide Page 7
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Network camera
Bottom cover
Cable cover
Bottom cover screws (4x)
Cable cover screws (2x)
Cable holes
Safety wire tab
Network cable (route
Wall bracket
Bracket adjustment screw
through wall bracket)
Gasket
Bracket adapter
Bracket screws (4x)
Network connector
Sunshield adjustment
screw (2x)
Sunshield
Top cover
Product number (P/N) & Serial number (S/N).
The serial number may be required
during the installation.
Caution!
May be hot
Heaters

Page 8 AXIS Q1602-E/AXIS Q1604-E Installation Guide
Install the hardware
Follow the instructions below to install the network camera.
Prepare the network cable
The provided network cable can be connected in several ways. The first option is to use the cable as
is, with the pre-mounted rubber gasket.
The second option is to use the provided plastic M20 cable gland, which must be used to achieve an
IP66 rating. Using any other cable gland may cause water to seep in and may damage the camera.
If a cable other than the provided cable is used, you need to prepare a network cable with a gasket.
Gently force the cable through the gasket provided and attach a network connector. It may be
necessary to pierce a hole in the gasket with the supplied screwdriver.
Notes:
• Do not force the network connector into the gasket.
• Do not pierce the gasket with a knife or other sharp object.

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Install the wall bracket
1. Use the supplied drill template to prepare a wall or pole for installation of the wall bracket.
2. Route the network cable through the wall bracket, and through the bracket adapter, keeping
the rubber gasket close to the network connector. See illustration on page 7. Leave
approximately 30 cm (11.8”) of cable for connecting the camera.
3. Install the wall bracket on a wall, ceiling, or pole and make sure that the screws and plugs are
appropriate for the material (e.g. wood, metal, sheet rock, stone).
Notes:
• The weight of the camera is shown in the table below. Check that the material is strong enough to
support this weight.
• For further technical specifications, please see the User’s Manual, available on the CD included in this
package, or from www.axis.com
Model Weight
AXIS Q1602-E 3.2 kg (7.2 lb.)
AXIS Q1604-E 3.2 kg (7.2 lb.)

Page 10 AXIS Q1602-E/AXIS Q1604-E Installation Guide
Attach camera to the wall bracket
1. Loosen the cable cover screws; detach the cable cover from the bottom cover.
2. Place the camera with the bottom cover on the wall bracket and tighten the bracket screws.
3. Remove the gasket from one of the cable holes in the bottom cover; see illustration on page 11.
4. Route the network cable through the cable hole and fix the cable gasket in the cable hole.
5. Replace the cable cover and tighten the screws.
6. Connect the cables. See
Connect the cables, on page 11.
7. Loosen the bracket adjustment screw to focus the camera; focus the camera according to the
instructions under
Adjust zoom and focus, on page 17. See Access the video stream, on page 16
for information on how to view the video stream.
8. Attach the safety wire in the top cover to the tab in the bottom cover (see image under
Hardware overview ).
9. Attach the top cover to the bottom cover. Make sure to tighten diagonally opposite bottom
cover screws a few turns at a time until all are tight. Do not tighten screws completely the first
time.
10. Loosen the sunshield adjustment screws and adjust the sunshield to the desired position.
11. Optionally insert an SD memory card (not included) into the SDHC (Secure Digital High
Capacity) card slot. A standard or high capacity SD card is required to store images locally in
the camera.
Cable cover
Bracket screw (4x)
Cable cover screw (2x)
Network cable (routed
Wall bracket
Bracket adjustment screw
through wall bracket)
Cable holes
Bottom cover

AXIS Q1602-E/AXIS Q1604-E Installation Guide Page 11
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Connect the cables
1. Optionally connect external input/output devices. See I/O terminal connector, on page 21.
2. Connect the network cable to the network connector in the housing.
Note:
A shielded network cable (STP) must be used to protect the product against power surges.
3. Check that the status LED on the housing indicates the correct conditions. See the table on
page 23 for further details.
Cold Start-up Delay Switch
Enable this switch for AXIS Q1602-E/AXIS Q1604-E.
The housing used in this Axis product features Arctic Temperature Control, which is enabled by
setting the Cold Start-up Delay switch to I (ON). When enabled, this function controls when the
camera restarts after a power cut, when temperatures are below 0 °C (32 °F); the camera is first
heated to approximately 0 °C (32 °F) before it initializes. This prevents damage to camera parts that
are sensitive to sub-zero temperatures.
Cable holes
Network connector (PoE IN)
Alarm output
Cold Start-up Delay switch
LED indicator
Network connector (PoE OUT,
connected at delivery)
Bottom cover
I/O cable
Network cables
(connected at delivery)

Page 12 AXIS Q1602-E/AXIS Q1604-E Installation Guide
Assign an IP address
Most networks today have a DHCP server that automatically assigns IP addresses to connected
devices. If your network does not have a DHCP server the network camera will use 192.168.0.90 as
the default IP address.
If you would like to assign a static IP address, the recommended method in Windows is either AXIS
IP Utility or AXIS Camera Management. Depending on the number of cameras you wish to install,
use the method that best suits your purpose.
Both of these free applications are available on the AXIS Network Video Product CD supplied with
this product, or they can be downloaded from www.axis.com/techsup
Notes:
• If assigning the IP address fails, check that there is no firewall blocking the operation.
• For other methods of assigning or discovering the IP address, e.g. in other operating systems, see
page 19.
Method Recommended for Operating system
AXIS IP Utility
See page 13
Single camera
Small installations
Windows
AXIS Camera Management
See page 14
Multiple cameras
Large installations
Installation on a different subnet
Windows 2000
Windows XP Pro
Windows 2003 Server
Windows Vista
Windows 7

AXIS Q1602-E/AXIS Q1604-E Installation Guide Page 13
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AXIS IP Utility - single camera/small installation
AXIS IP Utility automatically discovers and displays Axis devices on your network. The application
can also be used to manually assign a static IP address.
Note that the computer running AXIS IP Utility must be on the same network segment (physical
subnet) as the network camera.
Automatic discovery
1. Check that the network camera is connected to the network and that power has been applied.
2. Start AXIS IP Utility.
3. When the network camera appears in the window, double-click to open its home page.
4. See page 15 for instructions on how to assign the password.
Set the IP address manually (optional)
1. Acquire an unused IP address on the same network segment as your computer.
2. Select the network camera in the list.
3. Click the Assign new IP address to selected device button and enter the IP address.
4. Click Assign and follow the on-screen instructions. Note that the camera must be restarted
within 2 minutes for the new IP address to be set.
5. Click Home Page to access the camera’s web pages.
6. See page 15 for instructions on how to set the password.

Page 14 AXIS Q1602-E/AXIS Q1604-E Installation Guide
AXIS Camera Management - multiple cameras/large installations
AXIS Camera Management can automatically discover multiple Axis devices, show connection
status, manage firmware upgrades and set IP addresses.
Automatic discovery
1. Check that the camera is connected to the network and that power has been applied.
2. Start AXIS Camera Management. When the network camera appears in the window, right-click
the link and select Live View Home Page.
3. See page 15 for instructions on how to set the password.
Assign an IP address in a single device
1. Select the network camera in AXIS Camera Management and click
the Assign IP button .
2. Select Assign the following IP address and enter the IP address, the
subnet mask and default router the device will use.
3. Click OK.
Assign IP addresses in multiple devices
AXIS Camera Management speeds up the process of assigning
IP addresses to multiple devices, by suggesting IP addresses
from a specified range.
1. Select the devices you wish to configure (different models
can be selected) and click the Assign IP
button .
2. Select Assign the following IP address range and enter the
range of IP addresses, the subnet mask and default router
the devices will use.
3. Click Update. Suggested IP addresses are listed under New
IP Addresses and can be edited by selecting a device and clicking Edit.
4. Click OK.

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Set the password
To gain access to the product, the password for the default administrator user root must be set. This
is done in the ‘Configure Root Password’ dialog, which is displayed when the network camera is
accessed for the first time.
To prevent network eavesdropping when setting the root password, this can be done via an
encrypted HTTPS connection, which requires an HTTPS certificate.
Note:
HTTPS (Hypertext Transfer Protocol over SSL) is a protocol used to encrypt the traffic
between web browsers and servers. The HTTPS certificate controls the encrypted exchange
of information.
To set the password via a standard HTTP connection, enter it directly in the first dialog shown
below.
To set the password via an encrypted HTTPS connection, follow these steps:
1. Click the Create self-signed certificate button.
2. Provide the requested information and click OK. The certificate is created and the password can
now be set securely. All traffic to and from the network camera is encrypted from this point on.
3. Enter a password and then re-enter it to confirm the spelling. Click OK. The password has now
been configured.
4. To log in, enter the user name “root” in the dialog as requested. The default administrator user
name root cannot be deleted.
To configure the password directly via an
unencrypted connection, enter the password
here.
To create an HTTPS connection, start by
clicking this button.

Page 16 AXIS Q1602-E/AXIS Q1604-E Installation Guide
5. Enter the password as set above, and click OK. If the password is lost, the camera must be reset
to the factory default settings. See page 24.
6. AXIS Q1604-E: The capture mode must be set the first
time AXIS Q1604-E is accessed. Select the desired
capture mode from the drop-down list and click OK.
Note: The capture mode can be changed later from the prod-
uct’s web pages, but this will reset most other settings. For
more information, see the online help or User’s Manual.
Access the video stream
The Live View page of the network camera is displayed, with links to the Setup tools, which allow
you to customize the camera.
If required, click Yes to install AMC (AXIS Media Control), which allows viewing of the video stream
in Internet Explorer. You will need administrator rights on the computer to do this.
If required, click the link to install missing decoders.
Note:
To install AMC in Windows Vista and Windows 7, you must run Internet Explorer as admin-
istrator. Right-click the Internet Explorer icon and select Run as administrator.
Setup – Provides all the tools
for configuring the camera to
requirements.
Help – Displays online help
on all aspects of using the
camera.

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Adjust zoom and focus
To adjust the zoom and focus follow these instructions:
1. Open the product’s home page and go to Setup > Basic Setup > Focus.
2. On the Basic tab, click Open iris. If the button is inactive, the iris is already open.
3. If focus has been set before, click Reset to reset the back focus.
4. Loosen the zoom and focus pullers on the lens by turning them anti-clockwise. Move the pullers
to set zoom and focus and check the quality of the image in the image window.
Note:
If the camera is mounted so that one cannot look at the image and move the pullers at the
same time, use the Focus Assistant instead. See page 18.
5. Retighten the zoom and focus pullers.
6. On the Focus page, click Fine-tune focus automatically and wait until the automatic fine-
tuning is completed.
7. Click Enable iris. If the button is inactive, the iris has already been enabled.
8. If needed, make further adjustments on the Advanced tab. See the online help or User’s Manual
for more information.
Notes:
• Set focus as precisely as possible with the focus puller or Focus Assistant before starting the
automatic fine-tuning. Using the focus puller normally gives the best result.
• The iris should always be opened to its maximum while focusing, which gives the smallest depth of
field and thus the best conditions for correct focusing.
Focus puller
Status LED
Zoom puller
Control button

Page 18 AXIS Q1602-E/AXIS Q1604-E Installation Guide
Focus Assistant
To focus using the Focus Assistant, follow the instructions in steps 1 - 3 on page 17 before you start
with the steps below.
1. Mount or place the camera so that it cannot be moved.
2. Loosen the zoom puller by turning it anti-clockwise. Move the puller to set the zoom level.
Retighten the zoom puller.
3. Set the camera to its extreme distant-focus position by loosening the focus puller and turning
the lens fully clockwise.
4. Press and quickly release the Control button. When the Status LED flashes green, the Focus
Assistant is enabled.
If the Status LED flashes either red or amber before you are able to adjust the lens, skip to step
7 to exit the Focus Assistant and repeat steps 3 - 7. See the notes below.
5. Gently turn the lens anti-clockwise until it stops.
6. Finally, turn the lens slowly clockwise until the status indicator flashes green or amber (not
red).
7. To exit the Focus Assistant, press the Control button again.
Note:
The Focus Assistant is switched off automatically after 15 minutes.
8. Retighten the focus puller.
9. Open the Live View page in the web browser and check the quality of the image.
10. Continue with steps 6 - 8 on page 17.
Notes:
• The view in front of the camera should not be changed during focus adjustment (steps 5 and 6). If
the camera is moved, or if a finger or other object is placed in front of the lens, steps 3 - 7 will have
to be repeated.
• If movements in front of the camera cannot be avoided, the Focus Assistant should not be used.
• If the Control button is not released within two seconds, AXIS Dynamic DNS Service is enabled
instead of the Focus Assistant.
• If the camera is mounted so that the Control button cannot be accessed, you can still use the Focus
Assistant. Follow the instructions above but mount the camera after step 4 (pressing the Control
button) instead and skip step 7.

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Other methods of setting the IP address
The table below shows the other methods available for setting or discovering the IP address. All
methods are enabled by default, and all can be disabled.
AXIS Video Hosting System (AVHS)
The camera can also be connected to an AVHS service for hosted video. If you have subscribed to an
AVHS service, follow the instructions in the Service Provider’s Installation Guide. For more
information and help to find a local AVHS Service Provider, go to www.axis.com/hosting
A Camera owner authentication key is supplied with this product. The key is associated with the
camera’s unique serial number (S/N) as shown on the top of the label.
Note:
Save the key for future reference.
Use in operating
system
Notes
AVHS Service
Connection
All To connect the camera to an AVHS service, refer to the service
provider’s Installation guide. For information and help to find a
local AVHS Service Provider go to www.axis.com/hosting
UPnP™ Windows When enabled on your computer, the camera is automatically
detected and added to My Network Places/Network.
Bonjour MAC OSX
(10.4 or later)
Applicable to browsers with support for Bonjour. Navigate to the
Bonjour bookmark in your browser (e.g. Safari) and click on the
link to access the camera’s web pages.
AXIS Dynamic DNS
Service
All A free service from Axis that allows you to quickly and simply
install your camera. Requires an Internet connection with no
HTTP proxy. See www.axiscam.net for more information.
ARP/Ping All See below. The command must be issued within 2 minutes of
connecting power to the camera.
DHCP Server All To view the admin pages for the network DHCP server, see the
server’s own documentation.

Page 20 AXIS Q1602-E/AXIS Q1604-E Installation Guide
Set the IP address with ARP/Ping
1. Acquire a free static IP address on the same network segment your computer is connected to.
2. Locate the serial number (S/N) on the product label on the camera.
3. Open a command prompt on your computer and enter the following commands:
4. Check that the network cable is connected to the camera and then start/restart the camera, by
disconnecting and reconnecting power.
5. Close the command prompt when you see ‘Reply from 192.168.0.125:...’ or similar.
6. In your browser, type in http://<IP address> in the Location/Address field and press Enter on
your keyboard.
Notes:
• To open a command prompt in Windows: from the Start menu, select Run... and type cmd. Click OK.
• To use the ARP command in Windows Vista, right-click the command prompt icon and select
Run as administrator.
• To use the ARP command on a Mac OS X, use the Terminal utility in Application > Utilities.
Windows syntax: Windows example:
arp -s <IP Address> <Serial Number>
ping -l 408 -t <IP Address>
arp -s 192.168.0.125 00-40-8c-18-10-00
ping -l 408 -t 192.168.0.125
UNIX/Linux/Mac syntax: UNIX/Linux/Mac example:
arp -s <IP Address> <Serial Number> temp
ping -s 408 <IP Address>
arp -s 192.168.0.125 00:40:8c:18:10:00 temp
ping -s 408 192.168.0.125