Axis Q6044-C User manual

AXISQ6044-CPTZDomeNetworkCamera
UserManual

AboutthisDocument
ThismanualisintendedforadministratorsandusersoftheAXIS
Q6044-CPTZDomeNetworkCameraandisapplicabletormware
5.55andlater.Itincludesinstructionsforusingandmanagingthe
productonyournetwork.Previousexperienceofnetworkingwillbeof
usewhenusingthisproduct.SomeknowledgeofUNIXorLinux-based
systemsmayalsobebenecialfordevelopingshellscriptsand
applications.LaterversionsofthisdocumentwillbepostedtotheAxis
websiteasrequired.Seealsotheproduct’sonlinehelpavailablevia
theweb-basedinterface.
LealConsiderations
Videosurveillancecanberegulatedbylawsthatvaryfromcountryto
country.Checkthelawsinyourlocalregionbeforeusingthisproduct
forsurveillancepurposes.
Thisproductincludesone(1)H.264decoderlicense.Topurchase
furtherlicensescontactyourreseller.
Liability
Everycarehasbeentakeninthepreparationofthisdocument.Please
informyourlocalAxisofceofanyinaccuraciesoromissions.Axis
CommunicationsABcannotbeheldresponsibleforanytechnicalor
typographicalerrorsandreservestherighttomakechangestothe
productandmanualswithoutpriornotice.AxisCommunicationsAB
makesnowarrantyofanykindwithregardtothematerialcontained
withinthisdocumentincludingbutnotlimitedtotheimplied
warrantiesofmerchantabilityandtnessforaparticularpurpose.Axis
CommunicationsABshallnotbeliablenorresponsibleforincidentalor
consequentialdamagesinconnectionwiththefurnishingperformance
oruseofthismaterial.Thisproductisonlytobeusedforitsintended
purpose.
IntellectualPropertyRihts
AxisABhasintellectualpropertyrightsrelatingtotechnologyembodied
intheproductdescribedinthisdocument.Inparticularandwithout
limitationtheseintellectualpropertyrightsmayincludeoneormore
ofthepatentslistedatwww.axis.com/patent.htmandoneormore
additionalpatentsorpendingpatentapplicationsintheUSandother
countries.
Thisproductcontainslicensedthird-partysoftware.Seethemenuitem
“About”intheproduct’suserinterfaceformoreinformation.
ThisproductcontainssourcecodecopyrightAppleComputer
Inc.underthetermsofApplePublicSourceLicense2.0(see
www.opensource.apple.com/apsl).Thesourcecodeisavailablefrom
https://developer.apple.com/bonjour/
EquipmentModications
Thisequipmentmustbeinstalledandusedinstrictaccordancewiththe
instructionsgivenintheuserdocumentation.Thisequipmentcontains
nouser-serviceablecomponents.Unauthorizedequipmentchangesor
modicationswillinvalidateallapplicableregulatorycertications
andapprovals.
TrademarkAcknowledments
AXISCOMMUNICATIONSAXISETRAXARTPECandVAPIXare
registeredtrademarksortrademarkapplicationsofAxisABinvarious
jurisdictions.Allothercompanynamesandproductsaretrademarksor
registeredtrademarksoftheirrespectivecompanies.
AppleBoaApacheBonjourEthernetInternetExplorerLinux
MicrosoftMozillaRealSMPTEQuickTimeUNIXWindowsWindows
VistaandWWWareregisteredtrademarksoftherespectiveholders.
JavaandallJava-basedtrademarksandlogosaretrademarksor
registeredtrademarksofOracleand/oritsafliates.UPnPTMisa
certicationmarkoftheUPnPTMImplementersCorporation.
SDSDHCandSDXCaretrademarksorregisteredtrademarksofSD-3C
LLCintheUnitedStatesothercountriesorboth.AlsominiSDmicroSD
miniSDHCmicroSDHCmicroSDXCarealltrademarksorregistered
trademarksofSD-3CLLCintheUnitedStatesothercountriesorboth.
ReulatoryInformation
Europe
ThisproductcomplieswiththeapplicableCEmarkingdirectives
andharmonizedstandards:
•ElectromagneticCompatibility(EMC)Directive2004/108/EC.See
ElectromagneticCompatibility(EMC)onpage2.
•LowVoltage(LVD)Directive2006/95/EC.Seeafetyonpage2.
•RestrictionsofHazardousSubstances(RoHS)Directive2011/65/EU.
SeeDisposalandRecyclingonpage3.
Acopyoftheoriginaldeclarationofconformitymaybeobtainedfrom
AxisCommunicationsAB.SeeContactInformationonpage3.
ElectromaneticCompatibility(EMC)
Thisequipmenthasbeendesignedandtestedtofulllapplicable
standardsfor:
•Radiofrequencyemissionwheninstalledaccordingtothe
instructionsandusedinitsintendedenvironment.
•Immunitytoelectricalandelectromagneticphenomenawhen
installedaccordingtotheinstructionsandusedinitsintended
environment.
USA
Thisequipmenthasbeentestedusingashieldednetworkcable(STP)
andfoundtocomplywiththelimitsforaClassAdigitaldevice
pursuanttopart15oftheFCCRules.Theselimitsaredesignedto
providereasonableprotectionagainstharmfulinterferencewhenthe
equipmentisoperatedinacommercialenvironment.Thisequipment
generatesusesandcanradiateradiofrequencyenergyandifnot
installedandusedinaccordancewiththeinstructionmanualmay
causeharmfulinterferencetoradiocommunications.Operationofthis
equipmentinaresidentialareaislikelytocauseharmfulinterference
inwhichcasetheuserwillberequiredtocorrecttheinterferenceathis
ownexpense.
Theproductshallbeconnectedusingashieldednetworkcable(STP)
thatisproperlygrounded.
Canada
ThisClassAdigitalapparatuscomplieswithCanadianICES-003.The
productshallbeconnectedusingashieldednetworkcable(STP)thatis
properlygrounded.
CetappareilnumériquedelaclasseAestconfomeàlanorme
NMB-003duCanada.Leproduitdoitêtreconnectéàl'aided'uncâble
réseaublindé(STP)quiestcorrectementmisàlaterre.
Europe
ThisdigitalequipmentfulllstherequirementsforRFemission
accordingtotheClassAlimitofEN55022.Theproductshallbe
connectedusingashieldednetworkcable(STP)thatisproperly
grounded.Notice!ThisisaClassAproduct.Inadomesticenvironment
thisproductmaycauseRFinterferenceinwhichcasetheusermaybe
requiredtotakeadequatemeasures.
Thisproductfulllstherequirementsforemissionandimmunity
accordingtoEN50121-4andIEC62236-4railwayapplications.
Thisproductfulllstherequirementsforimmunityaccording
toEN61000-6-1residentialcommercialandlight-industrial
environments.
Thisproductfulllstherequirementsforimmunityaccordingto
EN61000-6-2industrialenvironments.
Thisproductfulllstherequirementsforimmunityaccordingto
EN55024ofceandcommercialenvironments
Australia/NewZealand
ThisdigitalequipmentfulllstherequirementsforRFemission
accordingtotheClassAlimitofAS/NZSCISPR22.Theproductshall
beconnectedusingashieldednetworkcable(STP)thatisproperly
grounded.Notice!ThisisaClassAproduct.Inadomesticenvironment
thisproductmaycauseRFinterferenceinwhichcasetheusermaybe
requiredtotakeadequatemeasures.
Japan
この装置は、クラスA情報技術装置です。この装置を家庭環
境で使用すると電波妨害を引き起こすことがあります。この
場合には使用者が適切な対策を講ずるよう要求されることが
あります。本製品は、シールドネットワークケーブル(STP)を
使用して接続してください。また適切に接地してください。
Safety
ThisproductcomplieswithIEC/EN/UL60950-1and
IEC/EN/UL60950-22SafetyofInformationTechnology
Equipment.Theproductshallbegroundedeitherthroughashielded
networkcable(STP)orotherappropriatemethod.
Thepowersupplyusedwiththisproductshallfullltherequirements
forSafetyExtraLowVoltage(SELV)accordingtoIEC/EN/UL60950-1.

DisposalandRecyclin
Whenthisproducthasreachedtheendofitsusefullifedisposeof
itaccordingtolocallawsandregulations.Forinformationabout
yournearestdesignatedcollectionpointcontactyourlocalauthority
responsibleforwastedisposal.Inaccordancewithlocallegislation
penaltiesmaybeapplicableforincorrectdisposalofthiswaste.
Europe
Thissymbolmeansthattheproductshallnotbedisposedof
togetherwithhouseholdorcommercialwaste.Directive2012/19/EU
onwasteelectricalandelectronicequipment(WEEE)isapplicablein
theEuropeanUnionmemberstates.Topreventpotentialharmto
humanhealthandtheenvironmenttheproductmustbedisposed
ofinanapprovedandenvironmentallysaferecyclingprocess.For
informationaboutyournearestdesignatedcollectionpointcontact
yourlocalauthorityresponsibleforwastedisposal.Businessesshould
contacttheproductsupplierforinformationabouthowtodispose
ofthisproductcorrectly.
ThisproductcomplieswiththerequirementsofDirective2011/65/EUon
therestrictionoftheuseofcertainhazardoussubstancesinelectrical
andelectronicequipment(RoHS).
China
Thisproductcomplieswiththerequirementsofthelegislative
actAdministrationontheControlofPollutionCausedbyElectronic
InformationProducts(ACPEIP).
ContactInformation
AxisCommunicationsAB
Emdalavägen14
22369Lund
Sweden
Tel:[phone]
Fax:[phone]
www.axis.com
Support
ShouldyourequireanytechnicalassistancepleasecontactyourAxis
reseller.Ifyourquestionscannotbeansweredimmediatelyyour
resellerwillforwardyourqueriesthroughtheappropriatechannelsto
ensurearapidresponse.IfyouareconnectedtotheInternetyoucan:
•downloaduserdocumentationandsoftwareupdates
•ndanswerstoresolvedproblemsintheFAQdatabase.Search
byproductcategoryorphrase
•reportproblemstoAxissupportstaffbyloggingintoyourprivate
supportarea
•chatwithAxissupportstaff(selectedcountriesonly)
•visitAxisSupportatwww.axis.com/techsup/
LearnMore!
VisitAxislearningcenterwww.axis.com/academy/forusefultrainings
webinarstutorialsandguides.

AXISQ6044-CPTZDomeNetworkCamera
TableofContents
HardwareOverview..........................................6
Camera.......................................................6
ConnectorsandButtons..........................................6
LEDIndicators..................................................7
MediaConverterSwitch..........................................8
MediaConverterSwitchConnectors................................8
NetworkConnectorDipSwitches...................................9
MediaConverterSwitchLEDIndicators..............................10
AccesstheProduct..........................................11
AccessfromaBrowser...........................................1 1
AccessfromtheInternet..........................................1 1
SettheRootPassword...........................................1 1
TheLiveViewPage..............................................12
MediaStreams.............................................15
HowtoStreamH.264............................................15
MJPEG........................................................15
AXISMediaControl(AMC)........................................15
AlternativeMethodsofAccessingtheVideoStream....................16
SetUptheProduct..........................................18
BasicSetup....................................................18
ideo.....................................................19
VideoStream...................................................19
StreamProles.................................................21
CameraSettings................................................21
Overlay........................................................22
PrivacyMask...................................................24
ConguretheLiveiewPage.................................25
PTZ(PanTiltZoom).........................................27
PresetPositions.................................................27
Gatekeeper....................................................28
Autotracking...................................................28
GuardTour.....................................................29
OSDIZones....................................................30
Advanced......................................................30
ControlQueue..................................................31
Detectors..................................................33
ShockDetection................................................33
MotionDetection...............................................33
Applications...............................................35
ApplicationLicenses.............................................35
InstallApplication...............................................35
ApplicationConsiderations........................................35
Events....................................................37
SetUpActionRules.............................................37
AddRecipients..................................................39
CreateSchedules................................................40
SetUpRecurrences..............................................40
Recordings.................................................42
RecordingList..................................................42
ContinuousRecording............................................42
Languages.................................................43
SystemOptions.............................................44
Security.......................................................44
Date&Time....................................................46
Network.......................................................46
Storage.......................................................52
Ports&Devices.................................................53
Maintenance...................................................53
Support.......................................................54
Advanced......................................................55
ResettoFactoryDefaultSettings...................................55
4

AXISQ6044-CPTZDomeNetworkCamera
TableofContents
Multi-ConnectorCable.......................................57
Troubleshooting............................................58
ChecktheFirmware.............................................58
UpgradetheFirmware...........................................58
SymptomsPossibleCausesandRemedialActions.....................59
TechnicalSpecications......................................62
Connectors....................................................64
MediaConverterSwitchConnectors................................64
PerformanceConsiderations.......................................66
5

AXISQ6044-CPTZDomeNetworkCamera
ardwareOverview
ardwareOverview
Camera
1
2
3
4
5
6
7
8
1Networkconnector(HighPoE)
2Partnumber(P/N)&erialnumber(/N)
3Coolingsystem
4Fan
5Dcardslot
6Powerbutton
7tatusLEDindicator
8Controlbutton
Important
Dustandparticlebuildupcouldaffecttheperformanceofthecoolingsystem.Tomaintaintheperformanceleveltheouter
heatsinkinthecamera’scoolingsystemmayneedoccasionalorregularcleaning.Seetheproduct’sInstallationGuidefor
informationonhowtoaccessandcleantheouterheatsink.
ConnectorsandButtons
Fortechnicalspecicationsseepage62.
6

AXISQ6044-CPTZDomeNetworkCamera
ardwareOverview
Multi-connector
Terminalconnectorforconnectingthesuppliedmediaconverterswitchwhichprovidesthefollowingsignals:
•DCPower
•Network(Ethernet10/100Base-T)
•Input/Output(I/O)
Thesuppliedmulti-connectorcableisrequiredinordertomaintaintheproduct’sIPratingseeMulti-ConnectorCableonpage57.
SDCardSlot
AnSDcard(notincluded)canbeusedforlocalrecordingwithremovablestorage.FormoreinformationseeTechnicalpecications.
NO NO
NOTICE TICE TICE
TopreventcorruptionofrecordingstheSDcardshouldbeunmountedbeforeremoval.TounmountgotoSetup>System
Options>Storage>SDCardandclickUnmount.
Note
ForSDcardrecommendationsseewww.axis.com
ControlButton
Thecontrolbuttonisusedfor:
•Resettingtheproducttofactorydefaultsettings.Seepage55.
•ConnectingtoanAXISVideoHostingSystemservice.Seepage48.Toconnectpressandholdthebuttonforabout3
secondsuntiltheStatusLEDashesgreen.
•ConnectingtoAXISInternetDynamicDNSService.Seepage48.Toconnectpressandholdthebuttonforabout3seconds.
PowerButton
Pressandholdthepowerbuttontotemporarilypowertheproductwhenthedomecoverisremoved.Thepowerbuttonisalsoused
withthecontrolbuttontoresetthecameratofactorydefaultsettings.Seepage55.
LEDIndicators
LEDColorIndication
UnlitConnectionandnormaloperation
AmberSteadyduringstartup.Flashesduringrmwareupgrade.
Amber/redFlashesamber/redifnetworkconnectionisunavailableorlost.
RedFlashesredforrmwareupgradefailure.
Status
GreenShowssteadygreenfor10secondsfornormaloperationafterrestart.
7

AXISQ6044-CPTZDomeNetworkCamera
ardwareOverview
MediaConverterSwitch
1
2
3
4
5
6
7
8
10
9
11
12
13
1Powerconnector(DCinput)
2Powerconnector(DCoutput)
3Networkconnector(internal)
4NetworkslotFP(external)(2x)
5NetworkconnectorRJ45(external)(2x)
6CameraLEDindicator
7NetworkLEDindicator(4x)
8PowerLEDindicator
9Groundclip
10I/Oconnector(internal)
11I/Oconnector(external)
12Multi-connectorcable
13Groundscrew
MediaConverterSwitchConnectors
Fortechnicalspecicationsseepage62.
NO NO
NOTICE TICE TICE
Theproductshallbeconnectedusingashieldednetworkcable(STP)oranopticalbercable.Allcablesconnectingthe
producttothenetworkshallbeintendedfortheirspecicuse.Makesurethatthenetworkdevicesareinstalledin
accordancewiththemanufacturer’sinstructions.ForinformationaboutregulatoryrequirementsseeElectromagnetic
Compatibility(EMC)onpage2.
Important
Themediaconverterswitchdoesnotsupporthotswapping.Disconnectpowerfromtheswitchbeforeswappingcameras.An
attempttohotswapcouldcausetheswitchtofreezeinwhichcaseitmustberestarted.
Powerconnector(DCinput)-2-pinterminalblockforpowerinput.
Powerconnector(DCoutput)-Two2-pinterminalblockforpoweroutput(pin4isnotused).
NetworkconnectorRJ45(external)-TwoRJ45connectors(10/100Base-T)fornetworkconnectivity.
8

AXISQ6044-CPTZDomeNetworkCamera
ardwareOverview
NetworkslotSFP(external)-TwoSFPslots(100Base-FX/1000Base-X)fornetworkconnectivity.
EachRJ45andSFPporthasitsowndipswitch.Thedipswitchescontrolhowtheportforwardsdata.SeeNetworkConnector
Dipwitches.
DipswitchpositionDescriptionofuse
Default(middle)BWhenconnectingtothenetworkdirectlyorthrougharouterornetwork
switch.
LeftAWhenconnectingtoacameraoradevicethatisnotintendedforviewing
data.
RightCWhenconnectingtoanothermediaconverterswitch.
Networkconnector(internal)-Two2-pinEthernetterminalblocks.
I/Oconnector(external)-6-pincongurableI/Oterminalblockwhichisconnectedtothecamerathroughthemulti-connector
cable.Usewithexternaldevicesincombinationwithforexampletamperingalarmsmotiondetectioneventtriggeringtimelapse
recordingandalarmnotications.Inadditiontothe0VDCreferencepointandpower(DCoutput)theI/Oconnectorprovidesthe
interfaceto:
•Digitaloutput–ForconnectingexternaldevicessuchasrelaysandLEDs.Connecteddevicescanbeactivated
bytheVAPIX®ApplicationProgrammingInterfaceoutputbuttonsontheLiveViewpageorbyanActionRule.
Theoutputwillshowasactive(shownunderSystemOptions>Port&Devices>PortStatus)ifthealarm
deviceisactivated.
•Digitalinput–Analarminputforconnectingdevicesthatcantogglebetweenanopenandclosedcircuitfor
example:PIRsdoor/windowcontactsglassbreakdetectorsetc.Whenasignalisreceivedthestatechangesand
theinputbecomesactive(shownunderSystemOptions>Port&Devices>PortStatus).
I/Oconnector(internal)-2–pinI/Oterminalblock.
NetworkConnectorDipSwitches
Important
Alwaysusethedefaultdipswitchsetting(positionB)iftherelationshipbetweendevicesinthesystemisnotdened.
ThecameraattachesaparticularVLANtagtoallitsforwardedmulticastpackages.Themediaconverterswitchmanageshowthese
multicastpackagesareforwardedbetweencamerasmediaconverterswitchesandothernetworkdevices.Thisespeciallyusefulwhen
connectingthecameraandmediaconverterswitchtothenetworkinadaisychain.
Bychangingthepositionofthedipswitcheseachnetworkconnectorportinthemediaconverterswitchcanbecongured
tomanagemulticastsinthreedifferentways.
9

AXISQ6044-CPTZDomeNetworkCamera
ardwareOverview
1
DipswitchpositionDescription
Default(middle)BRemoveVLANtagsfromforwardedmulticastpackages.Usethissettingwhenconnectingtothe
networkdirectlyorthrougharouterornetworkswitch.
LeftABlockmulticastpackagesthathaveaVLANtag.Usethissettingwhenconnectingtoadevicethatis
notintendedformulticastviewing.
RightCForwardmulticastpackageswithaVLANtag.Usethissettingwhenconnectingtoanothermedia
converterswitch.
VLANtagsareusedtocreateindependentlogicalnetworksvirtuallocalareanetworks(VLANs)withinaphysicalnetwork.Multiple
mediaconverterswitchesthatareconnectedtoeachotherinadaisychainaremembersofthesameVLAN.Themediaconverter
switchestagthemulticastpackagesmovingbetweenthemsothatthenextmediaconverterswitchinlineknowsthedestinationof
thepackages.InotherwordstheVLANtagservesasaVLANidentier.VLANtaggingshouldonlybeusedwhenusingmultiple
camerasandmediaconverterswitchesbecauseforwardingmulticastpackageswithaVLANtagonlyservesapurposewhentheport
isconnectedtoanothermediaconverterswitchwhichmightbeconnectedtopotentialviewers.
Note
Whenconnectinganoutgoingmediaconverterswitchnetworkconnectortoanothertypeofnetworkdevicesetthedip
switchtopositionAtoprotectthedevicefrommulticasttrafc.
MediaConverterSwitchLEDIndicators
LEDColorIndication
UnlitDCpowerunconnectedorcurrentprotectionengaged(poweroverload) Power
GreenDCpowerconnected.
Amber10Mbitconnection.Flashesduringactivity.
Network(4x)
Green100/1000Mbitconnection.Flashesduringactivity.
CameraGreen100Mbitconnection.Flashesduringactivity.
10

AXISQ6044-CPTZDomeNetworkCamera
AccesstheProduct
AccesstheProduct
ToinstalltheAxisproductrefertotheInstallationGuidesuppliedwiththeproduct.
Theproductcanbeusedwithmostoperatingsystemsandbrowsers.TherecommendedbrowsersareInternetExplorerwithWindows
SafariwithMacintoshandFirefoxwithotheroperatingsystems.SeeTechnicalpecicationsonpage62.
ToviewstreamingvideoinInternetExplorerallowinstallationofAXISMediaControl(AMC)whenprompted.
TheAxisproductincludesone(1)H.264decoderlicenseforviewingvideostreams.ThelicenseisautomaticallyinstalledwithAMC.
Theadministratorcandisabletheinstallationofthedecoderstopreventinstallationofunlicensedcopies.
Note
•QuickTimeTMisalsosupportedforviewingH.264streams.
•IfyourcomputerrestrictstheuseofadditionalsoftwarecomponentstheproductcanbeconguredtouseaJavaapplet
forviewingMotionJPEG.
AccessfromaBrowser
1.Startabrowser(InternetExplorerFirefoxSafari).
2.EntertheIPaddressorhostnameoftheAxisproductinthebrowser’sLocation/Addresseld.Toaccesstheproductfroma
Macintoshcomputer(MacOSX)clickontheBonjourtabandselecttheproductfromthedrop-downlist.
IfyoudonotknowtheIPaddressuseAXISIPUtilitytolocatetheproductonthenetwork.Forinformationabouthowto
discoverandassignanIPaddressseetheInstallationandManagementSoftwareCDorthedocumentAssignanIPAddress
andAccesstheVideotreamonAxisSupportwebatwww.axis.com/techsup
3.Enteryourusernameandpassword.Ifthisisthersttimetheproductisaccessedtherootpasswordmustrstbe
congured.ForinstructionsseeettheRootPasswordonpage11.
4.Theproduct’sLiveViewpageopensinyourbrowser.
Note
ThecontrolsandlayoutoftheLiveViewpagemayhavebeencustomizedtomeetspecicinstallationrequirementsand
userpreferences.Consequentlysomeoftheexamplesandfunctionsfeaturedheremaydifferfromthosedisplayedin
yourownLiveViewpage.
AccessfromtheInternet
OnceconnectedtheAxisproductisaccessibleonyourlocalnetwork(LAN).ToaccesstheproductfromtheInternetyoumust
congureyournetworkroutertoallowincomingdatatrafctotheproduct.TodothisenabletheNAT-traversalfeaturewhich
willattempttoautomaticallyconguretheroutertoallowaccesstotheproduct.ThisisenabledfromSetup>SystemOptions>
Network>TCP/IPAdvanced.
FormoreinformationseeNATtraversal(portmapping)forIPv4onpage49.SeealsoAXISInternetDynamicDNSServiceat
www.axiscam.net
ForTechnicalnotesonthisandothertopicsvisittheAxisSupportwebatwww.axis.com/techsup
SettheRootPassword
ToaccesstheAxisproductyoumustsetthepasswordforthedefaultadministratoruserroot.ThisisdoneintheCongureRoot
Passworddialogwhichopenswhentheproductisaccessedforthersttime.
TopreventnetworkeavesdroppingtherootpasswordcanbesetviaanencryptedHTTPSconnectionwhichrequiresanHTTPS
certicate.HTTPS(HypertextTransferProtocoloverSSL)isaprotocolusedtoencrypttrafcbetweenwebbrowsersandservers.The
HTTPScerticateensuresencryptedexchangeofinformation.SeeHTTPonpage44.
11

AXISQ6044-CPTZDomeNetworkCamera
AccesstheProduct
Thedefaultadministratorusernamerootispermanentandcannotbedeleted.Ifthepasswordforrootislosttheproductmustbe
resettothefactorydefaultsettings.SeeResettoFactoryDefaultettingsonpage55.
TosetthepasswordviaastandardHTTPconnectionenteritdirectlyinthedialog.
TosetthepasswordviaanencryptedHTTPSconnectionfollowthesesteps:
1.ClickUseHTTPS.
Atemporarycerticate(validforoneyear)iscreatedenablingencryptionofalltrafctoandfromtheproductandthe
passwordcannowbesetsecurely.
2.Enterapasswordandthenre-enterittoconrmthespelling.
3.ClickOK.Thepasswordhasnowbeencongured.
TheLiveViewPae
ThecontrolsandlayoutoftheLiveViewpagemayhavebeencustomizedtomeetspecicinstallationrequirementsanduser
preferences.ConsequentlysomeoftheexamplesandfunctionsfeaturedheremaydifferfromthosedisplayedinyourownLiveView
page.Thefollowingprovidesanoverviewofeachavailablecontrol.
ControlsontheLiveViewPae
SelectastreamprolefortheLiveViewpagefromtheStreamProledrop-downlist.Forinformationabouthow
tocongurestreamprolesseepage21.
TheManualTriggerbuttonisusedtotriggeranactionrulefromtheLiveViewpage.Forinformationabouthowto
congureandenablethebuttonseeManualTriggeronpage12.
ClickSnapshottosaveasnapshotofthevideoimage.Thisbuttonisprimarilyintendedforusewhenthe
AXISMediaControlviewertoolbarisnotavailable.EnablethisbuttonfromLiveiewCong>ActionButtons.
EnableordisabletheGatekeeperbyselectingOnorOfffromthedrop-downlist.Formoreinformationaboutthe
Gatekeeperseepage28.
ManualTrier
TheManualTriggerisusedtotriggeranactionrulefromtheLiveViewpage.Themanualtriggercanforexamplebeusedto
validateactionsduringproductinstallationandconguration.
Tocongurethemanualtrigger:
1.GotoSetup>Events.
2.ClickAddtoaddanewactionrule.
3.FromtheTriggerdrop-downlistselectInputSignal.
4.Fromtheseconddrop-downlistselectManualTrigger.
5.Selectthedesiredactionandconguretheothersettingsasrequired.
FormoreinformationaboutactionrulesseeEventsonpage37.
12

AXISQ6044-CPTZDomeNetworkCamera
AccesstheProduct
ToshowthemanualtriggerbuttonsintheLiveViewpage:
1.GotoSetup>LiveiewCong.
2.UnderActionButtonsselectShowmanualtriggerbutton.
AXISMediaControlviewertoolbar
TheAXISMediaControlviewertoolbarisavailableinInternetExploreronly.SeeAXIMediaControl(AMC)onpage15formore
information.Thetoolbardisplaysthefollowingbuttons:
ThePlaybuttonconnectstotheAxisproductandstartsplayingamediastream.
TheStopbuttonstopsthemediastream.
TheSnapshotbuttontakesasnapshotofthevideoimage.Thelocationwheretheimageissavedcanbespecied
intheAMCControlPanel.
ClicktheiewFullScreenbuttonandthevideoimagewilllltheentirescreen.PressESC(Escape)onthecomputer
keyboardtocancelfullscreenview.
TheRecordbuttonisusedtorecordthecurrentvideostream.Thelocationwheretherecordingissavedcanbespeciedin
theAMCControlPanel.EnablethisbuttonfromLiveiewCong>iewerSettings.
PTZControls
TheLiveViewpagealsodisplaysPan/Tilt/Zoom(PTZ)controls.Theadministratorcanenable/disablecontrolsforspeciedusersunder
SystemOptions>Security>Users.
WiththePTZControlQueueenabledthetimeeachuserisincontrolofthePTZsettingsislimited.Clickthebuttonstorequestor
releasecontrolofthePTZcontrols.ThePTZControlQueueissetupunderPTZ>ControlQueue.
ClicktheEmulatejoystickmodebuttonandclickintheimagetomovethecameraviewinthedirectionofthe
mousepointer.
ClicktheCentermodebuttonandclickintheimagetocenterthecameraviewonthatposition.Thecentermode
buttoncouldalsobeusedtozoominonaspecicarea.Clickintheimageanddragtodrawarectanglesurrounding
theareatobemagnied.Tozoomoutrotatethemousewheel.
ClicktheCtrlpanelbuttontoopenthePTZcontrolpanelwhichprovidesadditionalPTZcontrols.
User-denedbuttonscanalsoappearintheControlpanel.SeeControlsonpage31.
Selectarecordedtourandclicktoplayapreviouslyrecordedtourandclicktostop.See
TourRecordingonpage30.
SelectaPTZpresetpositiontosteerthecameraviewtothesavedposition.SeePresetPositions
onpage27.
ClicktheStartAutoTrackbuttontostartautotrackingdirectlyfromtheLiveViewpage.See
Autotrackingonpage28.
13

AXISQ6044-CPTZDomeNetworkCamera
AccesstheProduct
PanandTiltbars–Usethearrowstopanandtiltthecameravieworclickona
positiononthebartosteerthecameraviewtothatposition.
Zoombar–Usethearrowstozoominandoutorclickonapositiononthebarto
zoomtothatposition.
Focusbar–Usethearrowstofocusthecameraorclickonapositiononthebar
tosetthefocusposition.Usingthefocusbarwilldisabletheproduct’sautofocus.
Tore-enableusethePTZcontrolpanelwhichisopenedbyclickingtheCtrlpanel
button(seeabove).
Irisbar–Clickonapositionontheirisbartochangethedegreetowhichtheirisis
opened.Thiswilldisabletheproduct’sautoiris.Tore-enableusethePTZcontrolpanel
whichisopenedbyclickingtheCtrlpanelbutton(seeabove).
Brightnessbar–Clickonapositiononthebrightnessbartoadjusttheimage
brightness.Thissettingwillnotbesaved.TomakeasavedchangegotoSetup>
ideo>CameraSettings>Brightnessandadjustthebrightness.
ThePTZcontrolscanbedisabledunderPTZ>Advanced>ControlsseeControlsonpage31.
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AXISQ6044-CPTZDomeNetworkCamera
MediaStreams
MediaStreams
TheAxisproductprovidesseveralvideostreamformats.Yourrequirementsandthepropertiesofyournetworkwilldeterminethe
typeyouuse.
TheLiveViewpageintheproductprovidesaccesstoH.264andMotionJPEGvideostreamsandtothelistofavailablestream
proles.OtherapplicationsandclientscanaccessvideostreamsdirectlywithoutgoingviatheLiveViewpage.
HowtoStreamH.264
H.264canwithoutcompromisingimagequalityreducethesizeofadigitalvideolebymorethan80%comparedwiththeMotion
JPEGformatandasmuchas50%morethantheMPEG-4standard.Thismeansthatmuchlessnetworkbandwidthandstoragespace
arerequiredforavideole.Orseenanotherwaymuchhighervideoqualitycanbeachievedforagivenbitrate.
Decidingwhichcombinationofprotocolsandmethodstousedependsonyourviewingrequirementsandonthepropertiesof
yournetwork.TheavailableoptionsinAXISMediaControlare:
UnicastRTPThisunicastmethod(RTPoverUDP)isused
forliveunicastvideoespeciallywhenitis
importanttoalwayshaveanup-to-datevideo
streamevenifsomeframesaredropped.
RTPoverRTSPThisunicastmethod(RTPtunneledoverRTSP)
isusefulasitisrelativelysimpletocongure
rewallstoallowRTSPtrafc.
RTPoverRTSPoverHTTPThisunicastmethodcanbeusedtotraverse
rewalls.Firewallsarecommonlyconguredto
allowtheHTTPprotocolthusallowingRTPto
betunneled.
Unicastingisusedforvideo-on-demand
transmissionsothatthereisnovideotrafc
onthenetworkuntilaclientconnectsand
requeststhestream.
Notethatthereareamaximumof20
simultaneousunicastconnections.
MulticastRTPThismethod(RTPoverUDP)shouldbeusedforlivemulticastvideo.Thevideostreamisalways
up-to-dateevenifsomeframesaredropped.
Multicastingprovidesthemostefcientusageofbandwidthwhentherearelargenumbersof
clientsviewingsimultaneously.Amulticastcannothoweverpassanetworkrouterunlessthe
routerisconguredtoallowthis.ItisnotpossibletomulticastovertheInternetforexample.
Notealsothatallmulticastviewerscountasoneunicastviewerinthemaximumtotalof20
simultaneousconnections.
AXISMediaControlnegotiateswiththeAxisproducttodeterminethetransportprotocoltouse.Theorderofprioritylistedinthe
AMCControlPanelcanbechangedandtheoptionsdisabledtosuitspecicrequirements.
Note
H.264islicensedtechnology.TheAxisproductincludesoneH.264viewingclientlicense.Installingadditionalunlicensed
copiesoftheclientisprohibited.TopurchaseadditionallicensescontactyourAxisreseller.
MJPEG
ThisformatusesstandardJPEGstillimagesforthevideostream.Theseimagesarethendisplayedandupdatedataratesufcient
tocreateastreamthatshowsconstantlyupdatedmotion.
TheMotionJPEGstreamusesconsiderableamountsofbandwidthbutprovidesexcellentimagequalityandaccesstoeveryimage
containedinthestream.TherecommendedmethodofaccessingMotionJPEGlivevideofromtheAxisproductistousetheAXIS
MediaControlinInternetExplorerinWindows.
AXISMediaControl(AMC)
AXISMediaControl(AMC)inInternetExplorerinWindowsistherecommendedmethodofaccessinglivevideofromtheAxisproduct.
15

AXISQ6044-CPTZDomeNetworkCamera
MediaStreams
TheAMCControlPanelcanbeusedtocongurevariousvideosettings.PleaseseetheAXISMediaControlUser’sManualformore
information.
TheAMCControlPanelisautomaticallyinstalledonrstuseafterwhichitcanbecongured.OpentheAMCControlPanelfrom:
•WindowsControlPanel(fromtheStartscreenorStartmenu)
•Alternativelyright-clickthevideoimageinInternetExplorerandclickSettings.
AlternativeMethodsofAccessintheVideoStream
YoucanalsoaccessvideoandimagesfromtheAxisproductinthefollowingways:
•MotionJPEGserverpush(ifsupportedbytheclientFirefoxforexample).ThisoptionmaintainsanopenHTTPconnection
tothebrowserandsendsdataasandwhenrequiredforaslongasrequired.
•StillJPEGimagesinabrowser.Enterthepathhttp://<ip>/axis-cgi/jpg/image.cgi
•WindowsMediaPlayer.ThisrequiresAXISMediaControlandtheH.264decodertobeinstalled.Thefollowingpaths
canbeused:
-UnicastviaRTP:axrtpu://<ip>/axis-media/media.amp
-UnicastviaRTSP:axrtsp://<ip>/axis-media/media.amp
-UnicastviaRTSPtunneledviaHTTP:axrtsphttp://<ip>/axis-media/media.amp
-Multicast:axrtpm://<ip>/axis-media/media.amp
•QuickTimeTM.Thefollowingpathscanbeused:
-rtsp://<ip>/axis-media/media.amp
-rtsp://<ip>/axis-media/media.3gp
16

AXISQ6044-CPTZDomeNetworkCamera
MediaStreams
Note
•<ip>=IPaddess
•TheAxisproductsupportsQuickTime6.5.1andlater.
•QuickTimemayaddlatencytothevideostream.
•ItmaybepossibletouseotherplayerstoviewtheH.264streamusingthepathsabovealthoughAxisdoesnotguarantee
this.
17

AXISQ6044-CPTZDomeNetworkCamera
SetUptheProduct
SetUptheProduct
TheAxisproductcanbeconguredbyuserswithadministratororoperatorrights.Toopentheproduct’sSetuppagesclickSetupin
thetopright-handcorneroftheLiveViewpage.
•Administratorshaveunrestrictedaccesstoallsettings.
•OperatorshaveaccesstoallsettingsexceptSystemOptions
Seealsotheonlinehelp.
BasicSetup
BasicSetupprovidesshortcutstothesettingsthatshouldbemadebeforeusingtheAxisproduct:
1.Users.Seepage44.
2.TCP/IP.Seepage46.
3.Date&Time.Seepage46.
4.VideoStream.Seepage19.
TheBasicSetupmenucanbedisabledfromSystemOptions>Security>Users.
18

AXISQ6044-CPTZDomeNetworkCamera
Video
Video
ItispossibletocongurethefollowingvideofeaturesinyourAxisproduct:
•Videostream.Seepage19.
•Streamproles.Seepage21.
•Camerasettings.Seepage21.
•Overlayimage.Seepage22.
•Privacymask.Seepage24.
VideoStream
Youcandenethefollowingvideostreamsettingsfromideo>ideoStream:
•Image.Seepage20.
•H.264.Seepage20.
•MJPEG.Seepage20.
PixelCounter
Thepixelcountershowsthenumberofpixelsinanareaoftheimage.Thepixelcounterisusefulinsituationswherethereisa
requirementthattheimageisacertainsizeforexampleinfacerecognition.
Thepixelcountercanbeaccessedfrom:
•ideo>ideoStream.UnderPreviewclickOpenandselecttheShowpixelcounteroptiontoenabletherectangle
intheimage.UsethemousetomoveandresizetherectangleorenterthenumberofpixelsintheWidthandHeight
eldsandclickApply.
•TheLiveViewpageinInternetExplorerwithAXISMediaControl(AMC)inWindows.Right-clickintheimageandselect
Pixelcounter.Usethemousetomoveandresizetherectangle.
19

AXISQ6044-CPTZDomeNetworkCamera
Video
Imae
Thedefaultimagesettingscanbeconguredunderideo>ideoStream.SelecttheImagetab.
Thefollowingsettingsareavailable:
•Resolution.Selectthedefaultresolution.
•Compression.Thecompressionlevelaffectstheimagequalitybandwidthandlesizeofsavedimages;thelowerthe
compressionthehighertheimagequalitywithhigherbandwidthrequirementsandlargerlesizes.
•Rotateimage.Ifrequiredtheimagecanberotated.
•Maximumframerate.ToavoidbandwidthproblemstheframerateallowedtoeachviewercanbeLimitedtoaxed
amount.AlternativelytheframeratecanbesetasUnlimitedwhichmeanstheAxisproductalwaysdeliversthehighest
frameratepossibleunderthecurrentconditions.
•Overlaysettings.SeeOverlayonpage22.
ClickSavetoapplythenewsettings.
H.264
H.264alsoknownasMPEG-4Part10/AVCisavideocompressionstandardthatprovideshighqualityvideostreamsatlowbitrates.
AnH.264videostreamconsistsofdifferenttypesofframessuchasI-framesandP-frames.AnI-frameisacompleteimagewhereas
P-framesonlycontainthedifferencesfrompreviousframes.
TheH.264streamsettingscanbeconguredfromtheideo>ideoStreampage.SelecttheH.264tab.Thesettingsdenedinthis
pagewillapplytoallH.264streamsthatdonotuseastreamprole.
TheGOlengthisthenumberofframesbetweentwoconsecutiveI-frames.IncreasingtheGOVlengthmaysaveconsiderablyon
bandwidthrequirementsinsomecasesbutmayalsohaveanadverseaffectonimagequality.
TheAxisproductsupportsthefollowingH.264proles:
•Baseline.TheBaselineproleisrecommendedforclientsthatdon’tsupportCABACentropycoding.
•Main.TheMainproleprovideshighercompressionwithmaintainedvideoqualitycomparedtotheBaselineprolebut
requiresmoreprocessingpowertodecode.
Thebitratecanbesetasariablebitrate(VBR)orConstantbitrate(CBR).VBRadjuststhebitrateaccordingtotheimage
complexityusingupmorebandwidthforincreasedactivityintheimageandlessforlowerimageactivity.Whentheactivityin
thesceneincreasesthebitratewouldusuallyincreaseaswell.Ifthereisasurplusinbandwidththismaynotbeanissueand
selectingariablebitrate(VBR)willbesufcient.Butifbandwidthislimiteditisrecommendedtocontrolthebitratebyselecting
Constantbitrate(CBR).WhentheactivityinthesceneincreasesVBRadjuststhebitrateaccordingtothecomplexityusingup
morebandwidthforincreasedactivityinthesceneandlessforlowersceneactivity.CBRallowsyoutosetatargetbitratethat
limitsthebandwidthconsumption.
TheCBRtargetbitrateworksliketheceilingofatent.Itlimitsthebitratewhilemaintainingsomeexibility.Thebitratemaybounce
upanddownwithinthesettargetbutwhenitnearsthesettargetvaluethelimitationkicksin.HoweverbecauseCBRwillalways
prioritizeacontinuousvideostreamitallowstemporaryovershootsfromthetargetbitrate.Becausesettingatargetvalueprevents
thebitratefromincreasingframerateandimagequalityareaffectednegatively.Topartlycompensateforthisselectwhichvariable
shallbeprioritizedframerateorimagequality.Notsettingaprioritymeansthatframerateandimagequalityareequallyaffected.
Thecurrentbitratecanbesettoappearastextoverlay.UnderOverlaySettingsselectIncludetextandenterthemodier
#bintheeld.
ToapplythesettingsclickSave.
MJPEG
Sometimestheimagesizeislargeduetolowlightorcomplexscenery.Adjustingthemaximumframesizehelpstocontrolthe
bandwidthandstorageusedbytheMotionJPEGvideostreaminthesesituations.SettingtheframesizetotheDefaultsetting
providesconsistentlygoodimagequalityattheexpenseofincreasedbandwidthandstorageusageinlowlight.Limitingtheframe
20