Axis Q8641 E PT User manual

AXISQ86Series
AXISQ8641–EPTThermalNetworkCamera
AXISQ8642–EPTThermalNetworkCamera
UserManual

Aboutthisdoument
Thismanualisintendedforadministratorsandusers
ofAXISQ8641-EPTThermalNetworkCameraand
AXISQ864-EPTThermalNetworkCamera,andisapplicable
tormware6.55andlater.Itincludesinstructionsforusingand
managingtheproductonyournetwork.Previousexperienceof
networkingwillbeofusewhenusingthisproduct.Someknowledge
ofUNIXorLinux-basedsystemsmayalsobeusefulwhendeveloping
shellscriptsandapplications.Laterversionsofthisdocumentwillbe
postedatwww.axis.com.Seealsotheproduct’sbuilt-inhelp,available
throughtheweb-basedinterface.
Legalonsiderations
Videosurveillancecanberegulatedbylawsthatvaryfromcountryto
country.Checkthelawsinyourlocalregionbeforeusingthisproduct
forsurveillancepurposes.
Thisproductincludesthefollowinglicences:
•one(1)H.64decoderlicense
Topurchasefurtherlicenses,contactyourreseller.
Thisproductissubjecttoexportcontrolregulations.Youshouldalways
consultandcomplywiththeregulationsoftheappropriatelocalexport
controlauthorities.
Liability
Everycarehasbeentakeninthepreparationofthisdocument.Please
informyourlocalAxisofceofanyinaccuraciesoromissions.Axis
CommunicationsABcannotbeheldresponsibleforanytechnicalor
typographicalerrorsandreservestherighttomakechangestothe
productandmanualswithoutpriornotice.AxisCommunicationsAB
makesnowarrantyofanykindwithregardtothematerialcontained
withinthisdocument,including,butnotlimitedto,theimplied
warrantiesofmerchantabilityandtnessforaparticularpurpose.Axis
CommunicationsABshallnotbeliablenorresponsibleforincidentalor
consequentialdamagesinconnectionwiththefurnishing,performance
oruseofthismaterial.Thisproductisonlytobeusedforitsintended
purpose.
Intelletualpropertyrights
AxisABhasintellectualpropertyrightsrelatingtotechnologyembodied
intheproductdescribedinthisdocument.Inparticular,andwithout
limitation,theseintellectualpropertyrightsmayincludeoneormoreof
thepatentslistedataxis.com/patent.htmandoneormoreadditional
patentsorpendingpatentapplicationsintheUSandothercountries.
Thisproductcontainslicensedthird-partysoftware.Seethemenuitem
“About”intheproduct’suserinterfaceformoreinformation.
ThisproductcontainssourcecodecopyrightAppleComputer,
Inc.,underthetermsofApplePublicSourceLicense.0(see
opensource.apple.com/apsl).Thesourcecodeisavailablefrom
developer.apple.com/bonjour/
Equipmentmodiations
Thisequipmentmustbeinstalledandusedinstrictaccordancewiththe
instructionsgivenintheuserdocumentation.Thisequipmentcontains
nouser-serviceablecomponents.Unauthorizedequipmentchangesor
modicationswillinvalidateallapplicableregulatorycertications
andapprovals.
Trademarkaknowledgements
AXISCOMMUNICATIONS,AXISandVAPIXareregisteredtrademarksor
trademarkapplicationsofAxisABinvariousjurisdictions.Allother
companynamesandproductsaretrademarksorregisteredtrademarks
oftheirrespectivecompanies.
Apple,Boa,Apache,Bonjour,Ethernet,InternetExplorer,Linux,
Microsoft,Mozilla,Real,SMPTE,QuickTime,UNIX,Windows,Windows
VistaandWWWareregisteredtrademarksoftherespectiveholders.
JavaandallJava-basedtrademarksandlogosaretrademarksor
registeredtrademarksofOracleand/oritsafliates.TheUPnPWord
MarkandUPnPLogoaretrademarksofOpenConnectivityFoundation,
Inc.intheUnitedStatesorothercountries.
SD,SDHCandSDXCaretrademarksorregisteredtrademarksofSD-3C,
LLCintheUnitedStates,othercountriesorboth.Also,miniSD,microSD,
miniSDHC,microSDHC,microSDXCarealltrademarksorregistered
trademarksofSD-3C,LLCintheUnitedStates,othercountriesorboth.
Regulatoryinformation
Europe
ThisproductcomplieswiththeapplicableCEmarkingdirectives
andharmonizedstandards:
•ElectromagneticCompatibility(EMC)Directive014/30/EU.See
Electromagneticcompatibility(EMC)onpage2.
•LowVoltage(LVD)Directive014/35/EU.SeeSaetyonpage3.
•RestrictionsofHazardousSubstances(RoHS)Directive01 1/65/EU.
SeeDisposalandrecyclingonpage3.
Acopyoftheoriginaldeclarationofconformitymaybeobtainedfrom
AxisCommunicationsAB.SeeContactinormationonpage3.
Eletromagnetiompatibility(EMC)
Thisequipmenthasbeendesignedandtestedtofulllapplicable
standardsfor:
•Radiofrequencyemissionwheninstalledaccordingtothe
instructionsandusedinitsintendedenvironment.
•Immunitytoelectricalandelectromagneticphenomenawhen
installedaccordingtotheinstructionsandusedinitsintended
environment.
USA
Thisequipmenthasbeentestedusingashieldednetworkcable(STP)
andfoundtocomplywiththelimitsforaClassAdigitaldevice,
pursuanttopart15oftheFCCRules.Theselimitsaredesignedto
providereasonableprotectionagainstharmfulinterferencewhenthe
equipmentisoperatedinacommercialenvironment.Thisequipment
generates,uses,andcanradiateradiofrequencyenergyand,ifnot
installedandusedinaccordancewiththeinstructionmanual,may
causeharmfulinterferencetoradiocommunications.Operationofthis
equipmentinaresidentialareaislikelytocauseharmfulinterference
inwhichcasetheuserwillberequiredtocorrecttheinterferenceathis
ownexpense.Theproductshallbeconnectedusingashieldednetwork
cable(STP)thatisproperlygrounded.
Canada
ThisdigitalapparatuscomplieswithCANICES-3(ClassA).Theproduct
shallbeconnectedusingashieldednetworkcable(STP)thatis
properlygrounded.Cetappareilnumériqueestconformeàlanorme
NMBICES-3(classeA).Leproduitdoitêtreconnectéàl'aided'uncâble
réseaublindé(STP)quiestcorrectementmisàlaterre.
Europe
ThisdigitalequipmentfulllstherequirementsforRFemission
accordingtotheClassAlimitofEN5503.Theproductshallbe
connectedusingashieldednetworkcable(STP)thatisproperly
grounded.Notice!ThisisaClassAproduct.Inadomesticenvironment
thisproductmaycauseRFinterference,inwhichcasetheusermaybe
requiredtotakeadequatemeasures.
Thisproductfulllstherequirementsforemissionandimmunity
accordingtoEN5011-4andIEC636-4railwayapplications.
Thisproductfulllstherequirementsforimmunityaccording
toEN61000-6-1residential,commercialandlight-industrial
environments.
Thisproductfulllstherequirementsforimmunityaccordingto
EN61000-6-industrialenvironments.
Thisproductfulllstherequirementsforimmunityaccordingto
EN5504ofceandcommercialenvironments.
Australia/NewZealand
ThisdigitalequipmentfulllstherequirementsforRFemission
accordingtotheClassAlimitofAS/NZSCISPR3.Theproductshall
beconnectedusingashieldednetworkcable(STP)thatisproperly
grounded.Notice!ThisisaClassAproduct.Inadomesticenvironment
thisproductmaycauseRFinterference,inwhichcasetheusermaybe
requiredtotakeadequatemeasures.
Japan
この装置は、クラスA情報技術装置です。この装置を家庭環
境で使⽤すると電波妨害を引き起こすことがあります。この
場合には使⽤者が適切な対策を講ずるよう要求されることが
あります。本製品は、シールドネットワークケーブル(STP)を
使⽤して接続してください。また適切に接地してください。
Korea
이기기는업무용환경에서사용할목적으로적합성평가를
받은기기로서가정용환경에서사용하는경우전파간섭의

우려가있습니다.적절히접지된STP(shieldedtwistedpair)
케이블을사용하여제품을연결하십시오.
Safety
Foroutdoorinstallationwith4VACpoweragroundingwiremustbe
used,seetheinstallationguideillustrationsinthisdocument.
ThisproductcomplieswithIEC/EN/UL6368-1,safetyofaudio/video
andITequipmentandIEC/EN/UL60950-,SafetyofInformation
TechnologyEquipment.Theproductshallbegroundedusingboththe
protectiveearthwireinthepowercableandthegroundingbraid.Make
surebothendsoftheprotectiveearthwireandthegroundingbraidare
incontactwiththeirrespectivegroundingsurfaces.
Thepowersupplyusedwiththisproductshallfullltherequirements
forSafetyExtraLowVoltage(SELV)accordingtoclause.of
IEC/UL60950-1orCEC/NECClasssourceofsupplyasdenedin
theCanadianElectricalCode,CSAC.1andNationalElectricalCode,
ANSI/NFPA70.
Battery
TheAxisproductusesa3.0VBR03lithiumbatteryasthepower
supplyforitsinternalreal-timeclock(RTC).Undernormalconditions
thisbatterywilllastforaminimumofveyears.
LowbatterypoweraffectstheoperationoftheRTC,causingittoreset
ateverypower-up.Whenthebatteryneedsreplacing,alogmessage
willappearintheproduct’sserverreport.Formoreinformationabout
theserverreport,seetheproduct´ssetuppagesorcontactAxissupport.
Thebatteryshouldnotbereplacedunlessrequired,butifthebattery
doesneedreplacing,contactAxissupportataxis.com/supportfor
assistance.
Lithiumcoincell3.0Vbatteriescontain1,-dimethoxyethane;ethylene
glycoldimethylether(EGDME),CASno.110-71-4.
WARNING
•Riskofexplosionifthebatteryisincorrectlyreplaced.
•Replaceonlywithanidenticalbatteryorabatterywhichis
recommendedbyAxis.
•Disposeofusedbatteriesaccordingtolocalregulationsor
thebatterymanufacturer'sinstructions.
Disposalandreyling
Whenthisproducthasreachedtheendofitsusefullife,disposeof
itaccordingtolocallawsandregulations.Forinformationabout
yournearestdesignatedcollectionpoint,contactyourlocalauthority
responsibleforwastedisposal.Inaccordancewithlocallegislation,
penaltiesmaybeapplicableforincorrectdisposalofthiswaste.
Europe
Thissymbolmeansthattheproductshallnotbedisposedof
togetherwithhouseholdorcommercialwaste.Directive01/19/EU
onwasteelectricalandelectronicequipment(WEEE)isapplicablein
theEuropeanUnionmemberstates.Topreventpotentialharmto
humanhealthandtheenvironment,theproductmustbedisposed
ofinanapprovedandenvironmentallysaferecyclingprocess.For
informationaboutyournearestdesignatedcollectionpoint,contact
yourlocalauthorityresponsibleforwastedisposal.Businessesshould
contacttheproductsupplierforinformationabouthowtodispose
ofthisproductcorrectly.
ThisproductcomplieswiththerequirementsofDirective011/65/EUon
therestrictionoftheuseofcertainhazardoussubstancesinelectrical
andelectronicequipment(RoHS).
China
ThisproductcomplieswiththerequirementsofSJ/T11364-014,
Markingfortherestrictionofhazardoussubstancesinelectricaland
electronicproducts.
有毒有害物质或元素
部
件
名
称
铅
(Pb)汞
(Hg)镉
(Cd)六价
铬
(Cr(VI)
)
多溴
联苯
(PBB)
多溴
二苯
醚
(PBDE)
电
气
实
装
部
分
X00000
0:表示该有毒有害物质在该部件所有均质材料中的含量均在
GB/T657标准规定的限量要求以下。
X:表示该有毒有害物质至少在该部件的某一均质材料中的含
量超出GB/T657标准规定的限量要求。
Contatinformation
AxisCommunicationsAB
Emdalavägen14
369Lund
Sweden
Tel:[phone]
Fax:[phone]
axis.com
Support
Shouldyourequireanytechnicalassistance,pleasecontactyourAxis
reseller.Ifyourquestionscannotbeansweredimmediately,your
resellerwillforwardyourqueriesthroughtheappropriatechannelsto
ensurearapidresponse.IfyouareconnectedtotheInternet,youcan:
•downloaduserdocumentationandsoftwareupdates
•ndanswerstoresolvedproblemsintheFAQdatabase.Search
byproduct,category,orphrase
•reportproblemstoAxissupportstaffbyloggingintoyourprivate
supportarea
•chatwithAxissupportstaff
•visitAxisSupportataxis.com/support
Warrantyinformation
ForinformationaboutAxis’productwarrantyandtheretorelated
information,gotoaxis.com/warranty
Learnmore!
VisitAxislearningcenteraxis.com/academyforusefultrainings,
webinars,tutorialsandguides.

AXISQ86Series
TableofContents
Safetyinformation6
Hazardlevels...................................................6
Othermessagelevels.............................................6
Productoverview7
Howtoaccesstheproduct9
Howtoaccesstheproductfromabrowser...........................9
HowtoaccesstheproductfromtheInternet.........................9
Howtosettherootpassword.....................................9
Abouttheliveviewwindow.......................................10
Aboutmediastreams13
AboutH.64format.............................................13
AboutMJPEGformat............................................13
AboutAXISMediaControl(AMC)...................................13
Alternativemethodsofaccessingthevideostream....................14
Howtosetuptheproduct15
Howtoperformabasicsetup.....................................15
Aboutvideosettings16
Howtosetupvideostreams......................................16
Aboutstreamproles............................................19
AboutONVIFmediaproles.......................................19
Aboutcamerasettings...........................................19
Aboutoverlays..................................................0
Howtoconguretheliveviewwindow3
Howtosetdefaultviewerforbrowsers..............................3
Aboutviewersettings............................................3
Aboutuser-denedlinks..........................................4
OutputButtons.................................................4
AboutPTZ(PanTiltZoom)5
Aboutpresetpositions...........................................5
Aboutguardtours...............................................5
OSDIZones....................................................6
Advanced......................................................6
Aboutthecontrolqueue..........................................7
Aboutdetectors8
Aboutshockdetection...........................................8
Aboutmotiondetection..........................................8
Aboutapplications30
Aboutapplicationlicenses........................................30
Howtouploadandstartanapplication.............................30
ApplicationConsiderations........................................30
Aboutevents31
Howtosetupactionrules........................................31
Howtoaddrecipients............................................33
Howtocreateschedules..........................................35
Howtosetuprecurrences........................................35
Aboutrecordings36
Howtondrecordings...........................................36
Howtoplayrecordings...........................................36
Howtoexportavideoclip........................................37
Aboutcontinuousrecording.......................................37
Aboutlanguages38
Aboutsystemoptions39
Security.......................................................39
Date&Time....................................................41
Network.......................................................4
Storage.......................................................47
Ports&Devices.................................................49
Maintenance...................................................49
Support.......................................................50
Advanced......................................................50
Howtoresettofactorydefaultsettings.............................51
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AXISQ86Series
TableofContents
Troubleshooting5
Howtocheckthecurrentrmware.................................5
Howtoupgradethermware.....................................5
Symptoms,possiblecausesandremedialactions......................53
Specications56
LEDIndicators..................................................56
SDcardslot....................................................56
Buttons.......................................................56
Connectors....................................................56
Performanceconsiderations.......................................58
5

AXISQ86Series
Safetyinformation
Safetyinformation
Hazardlevels
DANGER
Indicatesahazardoussituationwhich,ifnotavoided,willresultindeathorseriousinjury.
WARNING
Indicatesahazardoussituationwhich,ifnotavoided,couldresultindeathorseriousinjury.
CAUTION
Indicatesahazardoussituationwhich,ifnotavoided,couldresultinminorormoderateinjury.
NO NO
NOTICE TICE TICE
Indicatesasituationwhich,ifnotavoided,couldresultindamagetoproperty.
Othermessagelevels
Important
Indicatessignicantinformationwhichisessentialfortheproducttofunctioncorrectly.
Note
Indicatesusefulinformationwhichhelpsingettingthemostoutoftheproduct.
6

AXISQ86Series
Productoverview
Productoverview
Forspecicationsofthehardwarecomponents,seeSpecicationsonpage56
1Sunshield
2Positioningcamera
3Lid
4Baseunit
5Baseunitscrews
7

AXISQ86Series
Productoverview
1Backlid
2SDcardlid
3SDcardslot
4Controlbutton
5Inputpowerconnector
6I/Oconnector
7RJ45connector
8SFPslotorSFPmodule(SFPmodulenotincluded)
8

AXISQ86Series
Howtoaccessteproduct
Howtoaccessteproduct
ToinstalltheAxisproduct,seetheInstallationGuidesuppliedwiththeproduct.
Theproductcanbeusedwithmostoperatingsystemsandbrowsers.Werecommendthefollowingbrowsers:
•InternetExplorer®withWindows®
•Safari®withOSX®
•ChromeTMorFirefox®withotheroperatingsystems.
ToviewstreamingvideoinInternetExplorer,allowinstallationofAXISMediaControl(AMC)whenprompted.
TheAxisproductincludesone(1)H.64decoderlicenseforviewingvideostreams.ThelicenseisautomaticallyinstalledwithAMC.
Theadministratorcandisabletheinstallationofthedecoderstopreventinstallationofunlicensedcopies.
Note
•QuickTimeTMisalsosupportedforviewingH.64streams.
Howtoaesstheprodutfromabrowser
1.Startawebbrowser.
.EntertheIPaddressorhostnameoftheAxisproductinthebrowser’saddresseld.
ToaccesstheproductfromaMaccomputer(OSX),gotoSafari,clickonBonjourandselecttheproductfromthe
drop-downlist.
IfyoudonotknowtheIPaddress,useAXISIPUtilitytolocatetheproductonthenetwork.Forinformationabout
howtodiscoverandassignanIPaddress,seethedocumentAssignanIPAddressandAccesstheVideoStreamonAxis
Supportwebataxis.com/support
Note
ToshowBonjourasabrowserbookmark,gotoSafari>Preferences.
3.Enteryourusernameandpassword.Ifthisisthersttimetheproductisaccessed,therootpasswordmustrstbe
congured.
4.Theproduct’sliveviewpageopensinyourbrowser.
HowtoaesstheprodutfromtheInternet
Onceconnected,theAxisproductisaccessibleonyourlocalnetwork(LAN).ToaccesstheproductfromtheInternetyoumust
congureyournetworkroutertoallowincomingdatatrafctotheproduct.Todothis,enabletheNAT-traversalfeature,which
willattempttoautomaticallyconguretheroutertoallowaccesstotheproduct.ThisisenabledfromSetup>SystemOptions>
Network>TCP/IPAdvanced.
Formoreinformation,seeNATtraversal(portmapping)orIPv4onpage44.
ForTechnicalnotesonthisandothertopics,visittheAxisSupportwebatwww.axis.com/support
SeealsoAXISInternetDynamicDNSServiceatwww.axiscam.net
Howtosettherootpassword
ToaccesstheAxisproduct,youmustsetthepasswordforthedefaultadministratoruserroot.ThisisdoneintheCongureRoot
Passworddialog,whichopenswhentheproductisaccessedforthersttime.
9

AXISQ86Series
Howtoaccessteproduct
Topreventnetworkeavesdropping,therootpasswordcanbesetviaanencryptedHTTPSconnection,whichrequiresanHTTPS
certicate.HTTPS(HypertextTransferProtocoloverSSL)isaprotocolusedtoencrypttrafcbetweenwebbrowsersandservers.The
HTTPScerticateensuresencryptedexchangeofinformation.SeeHTTPSonpage39.
Thedefaultadministratorusernamerootispermanentandcannotbedeleted.Ifthepasswordforrootislost,theproductmustbe
resettothefactorydefaultsettings.SeeHowtoresettoactorydeaultsettingsonpage51.
TosetthepasswordviaastandardHTTPconnection,enteritdirectlyinthedialog.
TosetthepasswordviaanencryptedHTTPSconnection,followthesesteps:
1.ClickUseHTTPS.
Atemporarycerticate(validforoneyear)iscreated,enablingencryptionofalltrafctoandfromtheproduct,andthe
passwordcannowbesetsecurely.
.Enterapasswordandthenre-enterittoconrmthespelling.
3.ClickOK.Thepasswordhasnowbeencongured.
Abouttheliveviewwindow
Thecontrolsandlayoutoftheliveviewwindowmayhavebeencustomizedtomeetspecicinstallationrequirementsanduser
preferences.Consequently,someoftheexamplesandfunctionsfeaturedheremaydifferfromthosedisplayedinyourownliveview
window.Thefollowingprovidesanoverviewofeachavailablecontrol.
Abouttheontrolsintheliveviewwindow
ClicktheViewsizebuttonstoshowtheimageinfullsize(rightbutton)ortoscaledowntheimageto
tthebrowserwindow(leftbutton).
SelectastreamprolefortheliveviewwindowfromtheStreamProledrop-downlist.Forinformation
abouthowtocongurestreamproles,seepage19.
Clickthebuttonactivatetheproduct’soutputportforadenedperiodoftime.Forinformationabout
howtoenableandcongureoutputbuttons,seepage24.Theoutputbuttonnamemaydifferdepending
onthenameenteredintheI/OPortsconguration.
ClicktheOn/Offbuttonstomanuallyactivateorinactivetheproduct’soutputport.Forinformation
abouthowtoenableandcongureoutputbuttons,seepage24.
UsetheManualTriggerbuttontotriggeranactionrulefromtheliveviewwindow.Forinformation
abouthowtocongureandenablethebutton,seeAboutthemanualtriggeronpage10.
ClickSnapshottosaveasnapshotofthevideoimage.Thisbuttonisprimarilyintendedforusewhen
theAXISMediaControlviewertoolbarisnotavailable.EnablethisbuttonfromLiveViewCong>
ActionButtons.
Aboutthemanualtrigger
TheManualTriggerisusedtotriggeranactionrulefromtheLiveViewpage.Themanualtriggercanforexamplebeusedto
validateactionsduringproductinstallationandconguration.
Tocongurethemanualtrigger:
10