Axis Q3709-PVE User manual

AXISQ3709-PVENetworkCamera
UserManual

AboutthisDocument
ThismanualisintendedforadministratorsandusersofAXISQ3709-PVE
Networkamera,andisapplicabletormware5.75andlater.It
includesinstructionsforusingandmanagingtheproductonyour
network.Previousexperienceofnetworkingwillbeofusewhenusing
thisproduct.SomeknowledgeofUNIXorLinux-basedsystemsmay
alsobeusefulwhendevelopingshellscriptsandapplications.Later
versionsofthisdocumentwillbepostedatwww.axis.com.Seealsothe
product’sonlinehelp,availablethroughtheweb-basedinterface.
egalConsiderations
Videosurveillancecanberegulatedbylawsthatvaryfromcountryto
country.heckthelawsinyourlocalregionbeforeusingthisproduct
forsurveillancepurposes.
Thisproductincludesone(1)H.264decoderlicense.Topurchase
furtherlicenses,contactyourreseller.
iability
Everycarehasbeentakeninthepreparationofthisdocument.Please
informyourlocalAxisofceofanyinaccuraciesoromissions.Axis
ommunicationsABcannotbeheldresponsibleforanytechnicalor
typographicalerrorsandreservestherighttomakechangestothe
productandmanualswithoutpriornotice.AxisommunicationsAB
makesnowarrantyofanykindwithregardtothematerialcontained
withinthisdocument,including,butnotlimitedto,theimplied
warrantiesofmerchantabilityandtnessforaparticularpurpose.Axis
ommunicationsABshallnotbeliablenorresponsibleforincidentalor
consequentialdamagesinconnectionwiththefurnishing,performance
oruseofthismaterial.Thisproductisonlytobeusedforitsintended
purpose.
IntellectualPropertyRights
AxisABhasintellectualpropertyrightsrelatingtotechnologyembodied
intheproductdescribedinthisdocument.Inparticular,andwithout
limitation,theseintellectualpropertyrightsmayincludeoneormore
ofthepatentslistedatwww.axis.com/patent.htmandoneormore
additionalpatentsorpendingpatentapplicationsintheUSandother
countries.
Thisproductcontainslicensedthird-partysoftware.Seethemenuitem
“About”intheproduct’suserinterfaceformoreinformation.
ThisproductcontainssourcecodecopyrightAppleomputer,
Inc.,underthetermsofApplePublicSourceLicense2.0(see
www.opensource.apple.com/apsl).Thesourcecodeisavailablefrom
https://developer.apple.com/bonjour/
EquipmentModications
Thisequipmentmustbeinstalledandusedinstrictaccordancewiththe
instructionsgivenintheuserdocumentation.Thisequipmentcontains
nouser-serviceablecomponents.Unauthorizedequipmentchangesor
modicationswillinvalidateallapplicableregulatorycertications
andapprovals.
TrademarkAcknowledgments
AXISOMMUNIATIONS,AXIS,ETRAX,ARTPEandVAPIXare
registeredtrademarksortrademarkapplicationsofAxisABinvarious
jurisdictions.Allothercompanynamesandproductsaretrademarksor
registeredtrademarksoftheirrespectivecompanies.
Apple,Boa,Apache,Bonjour,Ethernet,InternetExplorer,Linux,
Microsoft,Mozilla,Real,SMPTE,QuickTime,UNIX,Windows,Windows
VistaandWWWareregisteredtrademarksoftherespectiveholders.
JavaandallJava-basedtrademarksandlogosaretrademarksor
registeredtrademarksofOracleand/oritsafliates.UPnPTMisa
certicationmarkoftheUPnPTMImplementersorporation.
RegulatoryInformation
Europe
ThisproductcomplieswiththeapplicableEmarkingdirectives
andharmonizedstandards:
•Electromagneticompatibility(EM)Directive2004/108/E.See
ElectromagneticCompatibility(EMC)onpage2.
•LowVoltage(LVD)Directive2006/95/E.Seeafetyonpage2.
•RestrictionsofHazardousSubstances(RoHS)Directive201 1/65/EU.
SeeDisposalandRecyclingonpage3.
Acopyoftheoriginaldeclarationofconformitymaybeobtainedfrom
AxisommunicationsAB.SeeContactInformationonpage3.
ElectromagneticCompatibility(EMC)
Thisequipmenthasbeendesignedandtestedtofulllapplicable
standardsfor:
•Radiofrequencyemissionwheninstalledaccordingtothe
instructionsandusedinitsintendedenvironment.
•Immunitytoelectricalandelectromagneticphenomenawhen
installedaccordingtotheinstructionsandusedinitsintended
environment.
USA
Thisequipmenthasbeentestedusingashieldednetworkcable(STP)
andfoundtocomplywiththelimitsforalassAdigitaldevice,
pursuanttopart15oftheFRules.Theselimitsaredesignedto
providereasonableprotectionagainstharmfulinterferencewhenthe
equipmentisoperatedinacommercialenvironment.Thisequipment
generates,uses,andcanradiateradiofrequencyenergyand,ifnot
installedandusedinaccordancewiththeinstructionmanual,may
causeharmfulinterferencetoradiocommunications.Operationofthis
equipmentinaresidentialareaislikelytocauseharmfulinterference
inwhichcasetheuserwillberequiredtocorrecttheinterferenceathis
ownexpense.Theproductshallbeconnectedusingashieldednetwork
cable(STP)thatisproperlygrounded.
Canada
ThisdigitalapparatuscomplieswithANIES-3(lassA).Theproduct
shallbeconnectedusingashieldednetworkcable(STP)thatis
properlygrounded.etappareilnumériqueestconformeàlanorme
NMBIES-3(classeA).Leproduitdoitêtreconnectéàl'aided'uncâble
réseaublindé(STP)quiestcorrectementmisàlaterre.
Europe
ThisdigitalequipmentfulllstherequirementsforRFemission
accordingtothelassAlimitofEN55022.Theproductshallbe
connectedusingashieldednetworkcable(STP)thatisproperly
grounded.Notice!ThisisalassAproduct.Inadomesticenvironment
thisproductmaycauseRFinterference,inwhichcasetheusermaybe
requiredtotakeadequatemeasures.
Thisproductfulllstherequirementsforemissionandimmunity
accordingtoEN50121-4andIE62236-4railwayapplications.
Thisproductfulllstherequirementsforimmunityaccording
toEN61000-6-1residential,commercialandlight-industrial
environments.
Thisproductfulllstherequirementsforimmunityaccordingto
EN61000-6-2industrialenvironments.
Thisproductfulllstherequirementsforimmunityaccordingto
EN55024ofceandcommercialenvironments.
Australia/NewZealand
ThisdigitalequipmentfulllstherequirementsforRFemission
accordingtothelassAlimitofAS/NZSISPR22.Theproductshall
beconnectedusingashieldednetworkcable(STP)thatisproperly
grounded.Notice!ThisisalassAproduct.Inadomesticenvironment
thisproductmaycauseRFinterference,inwhichcasetheusermaybe
requiredtotakeadequatemeasures.
Japan
この装置は、クラスA情報技術装置です。この装置を家庭環
境で使⽤すると電波妨害を引き起こすことがあります。この
場合には使⽤者が適切な対策を講ずるよう要求されることが
あります。本製品は、シールドネットワークケーブル(STP)を
使⽤して接続してください。また適切に接地してください。
Korea
이기기는업무용(A급)전자파적합기기로서판매자또는사
용자는이점을주의하시기바라며,가정외의지역에서사용
하는것을목적으로합니다.적절히접지된STP(shielded
twistedpair)케이블을사용하여제품을연결하십시오.
Safety
ThisproductcomplieswithIE/EN/UL60950-1and
IE/EN/UL60950-22,SafetyofInformationTechnology
Equipment.Theproductshallbegroundedeitherthroughashielded
networkcable(STP)orotherappropriatemethod.
Thepowersupplyusedwiththisproductshallfullltherequirements
forSafetyExtraLowVoltage(SELV)andLimitedPowerSource(LPS)
accordingtoIE/EN/UL60950-1.

Battery
LowbatterypoweraffectstheoperationoftheRT,causingittoreset
ateverypower-up.Whenthebatteryneedsreplacing,alogmessage
willappearintheproduct’sserverreport.Formoreinformationabout
theserverreport,seetheproduct´ssetuppagesorcontactAxissupport.
Thebatteryshouldnotbereplacedunlessrequired,butifthebattery
doesneedreplacing,contactAxissupportatwww.axis.com/techsupfor
assistance.
Lithiumcoincell3.0Vbatteriescontain1,2-dimethoxyethane;ethylene
glycoldimethylether(EGDME),ASno.1 10-71-4.
WARNING
•Riskofexplosionifthebatteryisincorrectlyreplaced.
•Replaceonlywithanidenticalbatteryorabatterywhichis
recommendedbyAxis.
•Disposeofusedbatteriesaccordingtolocalregulationsor
thebatterymanufacturer'sinstructions.
DisposalandRecycling
Whenthisproducthasreachedtheendofitsusefullife,disposeof
itaccordingtolocallawsandregulations.Forinformationabout
yournearestdesignatedcollectionpoint,contactyourlocalauthority
responsibleforwastedisposal.Inaccordancewithlocallegislation,
penaltiesmaybeapplicableforincorrectdisposalofthiswaste.
Europe
Thissymbolmeansthattheproductshallnotbedisposedof
togetherwithhouseholdorcommercialwaste.Directive2012/19/EU
onwasteelectricalandelectronicequipment(WEEE)isapplicablein
theEuropeanUnionmemberstates.Topreventpotentialharmto
humanhealthandtheenvironment,theproductmustbedisposed
ofinanapprovedandenvironmentallysaferecyclingprocess.For
informationaboutyournearestdesignatedcollectionpoint,contact
yourlocalauthorityresponsibleforwastedisposal.Businessesshould
contacttheproductsupplierforinformationabouthowtodispose
ofthisproductcorrectly.
ThisproductcomplieswiththerequirementsofDirective201 1/65/EUon
therestrictionoftheuseofcertainhazardoussubstancesinelectrical
andelectronicequipment(RoHS).
China
Thisproductcomplieswiththerequirementsofthelegislative
actAdministrationontheontrolofPollutionausedbyElectronic
InformationProducts(APEIP).
ContactInformation
AxisommunicationsAB
Emdalavägen14
22369Lund
Sweden
Tel:[phone]
Fax:[phone]
www.axis.com
Support
Shouldyourequireanytechnicalassistance,pleasecontactyourAxis
reseller.Ifyourquestionscannotbeansweredimmediately,your
resellerwillforwardyourqueriesthroughtheappropriatechannelsto
ensurearapidresponse.IfyouareconnectedtotheInternet,youcan:
•downloaduserdocumentationandsoftwareupdates
•ndanswerstoresolvedproblemsintheFAQdatabase.Search
byproduct,category,orphrase
•reportproblemstoAxissupportstaffbyloggingintoyourprivate
supportarea
•chatwithAxissupportstaff
•visitAxisSupportatwww.axis.com/techsup/
earnMore!
VisitAxislearningcenterwww.axis.com/academy/forusefultrainings,
webinars,tutorialsandguides.

AXISQ3709-PVENetworkCamera
SafetyInformaton
SafetyInformaton
Hazardevels
DANGER
Indicatesahazardoussituationwhich,ifnotavoided,willresultindeathorseriousinjury.
WARNING
Indicatesahazardoussituationwhich,ifnotavoided,couldresultindeathorseriousinjury.
CAUTION
Indicatesahazardoussituationwhich,ifnotavoided,couldresultinminorormoderateinjury.
NO NO
NOTICE TICE TICE
Indicatesasituationwhich,ifnotavoided,couldresultindamagetoproperty.
OtherMessageevels
Important
Indicatessignicantinformationwhichisessentialfortheproducttofunctioncorrectly.
Note
Indicatesusefulinformationwhichhelpsingettingthemostoutoftheproduct.
4

AXISQ3709-PVENetworkCamera
TableofContents
SaetyInormation..........................................4
HazardLevels...................................................4
OtherMessageLevels............................................4
HardwareOverview..........................................7
WeatherShield.................................................7
onnectorsandButtons..........................................8
LEDIndicators..................................................8
AccesstheProduct..........................................9
AccessfromaBrowser...........................................9
AccessfromtheInternet..........................................10
SettheRootPassword...........................................10
SetPowerLineFrequency.........................................10
ongureaptureMode..........................................10
TheLiveViewPage..............................................11
hannelonguration...........................................12
MediaStreams.............................................14
HowtoStreamH.264............................................14
MJPEG........................................................14
AXISMediaontrol(AM)........................................14
AlternativeMethodsofAccessingtheVideoStream....................15
SetUptheProduct..........................................16
BasicSetup....................................................16
Video.....................................................17
SetUpVideoStreams............................................17
StreamProles.................................................18
ameraSettings................................................18
AlignthehannelImages.........................................20
ViewArea.....................................................20
Overlay........................................................21
PrivacyMask...................................................23
ConguretheLiveViewPage.................................24
PTZ(PanTiltZoom).........................................26
PresetPositions.................................................26
Advanced......................................................26
ontrolQueue..................................................27
Detectors..................................................28
ameraTampering..............................................28
MotionDetection...............................................28
Applications...............................................31
ApplicationLicenses.............................................31
UploadApplication..............................................31
Applicationonsiderations........................................31
Events....................................................33
SetUpActionRules.............................................33
AddRecipients..................................................35
reateSchedules................................................37
SetUpRecurrences..............................................37
Recordings.................................................38
FindRecordings.................................................38
PlayRecording..................................................39
ExportVideolip................................................39
ontinuousRecording............................................39
Languages.................................................40
SystemOptions.............................................41
Security.......................................................41
Date&Time....................................................43
Network.......................................................44
Storage.......................................................49
Maintenance...................................................49
Support.......................................................50
Advanced......................................................51
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AXISQ3709-PVENetworkCamera
TableofContents
ResettoFactoryDefaultSettings...................................51
Troubleshooting............................................52
hecktheFirmware.............................................52
UpgradetheFirmware...........................................52
Symptoms,PossibleausesandRemedialActions.....................53
TechnicalSpecications......................................56
Performanceonsiderations.......................................57
6

AXISQ3709-PVENetworkCamera
HardwareOvervew
HardwareOvervew
1Domecover
2Groundscrew
3Hookforsafetywire
4Partnumber(P/N)&erialnumber(/N)
5Networkconnector
6Unitholder(3x)
7tatusLEDindicator
8Controlbutton
9Restartbutton
WeatherShield
1Weathershield(top)
7

AXISQ3709-PVENetworkCamera
HardwareOvervew
2lotforremovingWeathershield(bottom)
3Weathershield(bottom)
ConnectorsandButtons
Fortechnicalspecications,seepage56.
NetworkConnector
RJ45withHighPoweroverEthernet(HighPoE).
NO NO
NOTICE TICE TICE
Theproductshallbeconnectedusingashieldednetworkcable(STP).Allcablesconnectingtheproducttothenetworkshall
beintendedfortheirspecicuse.Makesurethatthenetworkdevicesareinstalledinaccordancewiththemanufacturer’s
instructions.Forinformationaboutregulatoryrequirements,seeElectromagneticCompatibility(EMC)onpage2.
ControlButton
Forlocationofthecontrolbutton,seeHardwareOverviewonpage7.
Thecontrolbuttonisusedfor:
•Resettingtheproducttofactorydefaultsettings.See.
•onnectingtoanAXISVideoHostingSystemservice.Seepage45.Toconnect,pressandholdthebuttonforabout3
secondsuntiltheStatusLEDashesgreen.
•onnectingtoAXISInternetDynamicDNSService.Seepage45.Toconnect,pressandholdthebuttonforabout3seconds.
RestartButton
Presstherestartbuttontorestarttheproduct.
EDIndicators
Note
•TheStatusLEDcanbeconguredtoashwhileaneventisactive.
•TheStatusLEDcanbeconguredtoashforidentifyingtheunit.GotoSetup>SystemOptions>Maintenance.
StatusLEDIndication
Unlitonnectionandnormaloperation.
GreenShowssteadygreenfor10secondsfornormaloperationafterstartupcompleted.
Flashesbeforestartupifthetemperatureisbelow-20°andheatingisrequired.Theproduct
startswhenitreachesoperatingtemperature.
AmberSteadyduringstartup.Flashesduringrmwareupgrade.
Amber/RedFlashesamber/redifnetworkconnectionisunavailableorlost.
8

AXISQ3709-PVENetworkCamera
AccesstheProduct
AccesstheProduct
ToinstalltheAxisproduct,seetheInstallationGuidesuppliedwiththeproduct.
Theproductcanbeusedwithmostoperatingsystemsandbrowsers.Therecommendedbrowsersare
•InternetExplorer®10orlaterversionswithWindows®
•Safari®withOSX®
•hromeTMwithotheroperatingsystems.
SeeTechnicalpecicationsonpage56.
ToviewstreamingvideoinInternetExplorer,allowinstallationofAXISMediaontrol(AM)whenprompted.
TheAxisproductincludesthree(3)H.264decoderlicenseforviewingvideostreams.ThelicenseisautomaticallyinstalledwithAM.
Theadministratorcandisabletheinstallationofthedecoders,topreventinstallationofunlicensedcopies.
Note
•QuickTimeTMisalsosupportedforviewingH.264streams.
•Ifyourcomputerrestrictstheuseofadditionalsoftwarecomponents,theproductcanbeconguredtouseaJavaapplet
forviewingMotionJPEG.
AccessfromaBrowser
Note
•TheAxisproductcanbeaccessedthroughanyofitsthreeIPaddresses.
•Loginisrequiredforeachofthethreechannelsseparately.
1.Startawebbrowser.
2.EntertheIPaddressorhostnameoftheAxisproductinthebrowser’sLocation/Addresseld.
AnyofthethreeIPaddresseswillprovideaccesstotheproduct
ToaccesstheproductfromaMaccomputer(OSX),gotoSafari,clickonBonjourandselecttheproductfromthe
drop-downlist.
IfyoudonotknowtheIPaddress,useAXISIPUtilitytolocatetheproductonthenetwork.Forinformationabout
howtodiscoverandassignanIPaddress,seethedocumentAssignanIPAddressandAccesstheVideotreamonAxis
Supportwebatwww.axis.com/techsup
Note
ToshowBonjourasabrowserbookmark,gotoSaari>Preerences.
3.Enteryourusernameandpassword.Ifthisisthersttimetheproductisaccessed,therootpasswordmustrstbe
congured.Forinstructions,seeettheRootPasswordonpage10.
4.Theproduct’sLiveViewpageopensinyourbrowser.
Note
ThecontrolsandlayoutoftheLiveViewpagemayhavebeencustomizedtomeetspecicinstallationrequirementsand
userpreferences.onsequently,someoftheexamplesandfunctionsfeaturedheremaydifferfromthosedisplayedin
yourownLiveViewpage.
9

AXISQ3709-PVENetworkCamera
AccesstheProduct
AccessfromtheInternet
Onceconnected,theAxisproductisaccessibleonyourlocalnetwork(LAN).ToaccesstheproductfromtheInternetyoumust
congureyournetworkroutertoallowincomingdatatrafctotheproduct.Todothis,enabletheNAT-traversalfeature,which
willattempttoautomaticallyconguretheroutertoallowaccesstotheproduct.ThisisenabledfromSetup>SystemOptions>
Network>TCP/IPAdvanced.
Formoreinformation,seeNATtraversal(portmapping)forIPv4onpage47.SeealsoAXISInternetDynamicDNSServiceat
www.axiscam.net
ForTechnicalnotesonthisandothertopics,visittheAxisSupportwebatwww.axis.com/techsup
SettheRootPassword
ToaccesstheAxisproduct,youmustsetthepasswordforthedefaultadministratoruserroot.ThisisdoneintheCongureRoot
Passworddialog,whichopenswhentheproductisaccessedforthersttime.
Topreventnetworkeavesdropping,therootpasswordcanbesetviaanencryptedHTTPSconnection,whichrequiresanHTTPS
certicate.HTTPS(HypertextTransferProtocoloverSSL)isaprotocolusedtoencrypttrafcbetweenwebbrowsersandservers.The
HTTPScerticateensuresencryptedexchangeofinformation.SeeHTTPonpage42.
Thedefaultadministratorusernamerootispermanentandcannotbedeleted.Ifthepasswordforrootislost,theproductmust
beresettothefactorydefaultsettings.See.
TosetthepasswordviaastandardHTTPconnection,enteritdirectlyinthedialog.
TosetthepasswordviaanencryptedHTTPSconnection,followthesesteps:
1.lickUseHTTPS.
Atemporarycerticate(validforoneyear)iscreated,enablingencryptionofalltrafctoandfromtheproduct,andthe
passwordcannowbesetsecurely.
2.Enterapasswordandthenre-enterittoconrmthespelling.
3.lickOK.Thepasswordhasnowbeencongured.
SetPowerineFrequency
PowerlinefrequencyissetthersttimetheAxisproductisaccessedandcanonlybechangedfromPlainong(seepage51)
orbyresettingtheproducttofactorydefault.
Selectthepowerlinefrequency(50Hzor60Hz)usedatthelocationoftheAxisproduct.Selectingthewrongfrequencymaycause
imageickeriftheproductisusedinuorescentlightenvironments.
Whenusing50Hz,themaximumframerateislimitedto25fps.
Note
Powerlinefrequencyvariesdependingongeographicregion.TheAmericasusuallyuse60Hz,whereasmostotherpartsof
theworlduse50Hz.Localvariationscouldapply.Alwayscheckwiththelocalauthorities.
CongureCaptureMode
apturemodedenesthemaximumresolutionandmaximumframerateavailableintheAxisproduct.Thecapturemodesettingalso
affectsthecamera’sangleofview.
Selectthedesiredcapturemodefromthedrop-downlistandclickOK.
The5MPcapturemodesofferanimagequalitywithlessnoise.
SeealsoCaptureModeonpage18.
10

AXISQ3709-PVENetworkCamera
AccesstheProduct
TheiveViewPage
ThecontrolsandlayoutoftheLiveViewpagemayhavebeencustomizedtomeetspecicinstallationrequirementsanduser
preferences.onsequently,someoftheexamplesandfunctionsfeaturedheremaydifferfromthosedisplayedinyourownLiveView
page.Thefollowingprovidesanoverviewofeachavailablecontrol.
ControlsontheiveViewPage
licktheViewsizebuttonstoshowtheimageinfullsize(rightbutton)ortoscaledowntheimageto
tthebrowserwindow(leftbutton).
SelectastreamprolefortheLiveViewpagefromtheStreamProledrop-downlist.Forinformation
abouthowtocongurestreamproles,seepage18.
TheManualTriggerbuttonisusedtotriggeranactionrulefromtheLiveViewpage.Forinformation
abouthowtocongureandenablethebutton,seeManualTriggeronpage1 1.
lickSnapshottosaveasnapshotofthevideoimage.Thisbuttonisprimarilyintendedforusewhen
theAXISMediaontrolviewertoolbarisnotavailable.EnablethisbuttonfromLiveViewCong>
ActionButtons.
Theproduct’sfaniscontrolledbytheambienttemperatureandisturnedonandoffautomatically.If
required,thefancanbeactivatedmanuallybyclickingtheFanbutton.Toshowthebutton,goto
Setup>LiveViewCong.UnderActionButtons,selectShowanbuttonandspecifythenumberof
minutesthefanshouldbeactivated.
Theproduct’sheateriscontrolledbytheambienttemperatureandisturnedonandoffautomatically.
Ifrequired,theheatercanbeactivatedmanuallybyclickingtheHeaterbutton.Toshowthebutton,
gotoSetup>LiveViewCong.UnderActionButtons,selectShowheaterbuttonandspecifythe
numberofminutestheheatershouldbeactivated.
lickDividertodisplaypartitionlinesbetweentheimages.Thiscanbeusefulforinstancewhen
identifyingpotentialblindspotsbetweentheimagesduringinstallation.
ManualTrigger
TheManualTriggerisusedtotriggeranactionrulefromtheLiveViewpage.Themanualtriggercanforexamplebeusedto
validateactionsduringproductinstallationandconguration.
Tocongurethemanualtrigger:
1.GotoSetup>Events.
2.lickAddtoaddanewactionrule.
3.FromtheTriggerdrop-downlist,selectInputSignal.
4.Fromtheseconddrop-downlist,selectManualTrigger.
5.Selectthedesiredactionandconguretheothersettingsasrequired.
Formoreinformationaboutactionrules,seeEventsonpage33.
ToshowthemanualtriggerbuttonsintheLiveViewpage:
11

AXISQ3709-PVENetworkCamera
AccesstheProduct
1.GotoSetup>LiveViewCong.
2.UnderActionButtons,selectShowmanualtriggerbutton.
AXISMediaControlviewertoolbar
TheAXISMediaontrolviewertoolbarisavailableinInternetExploreronly.SeeAXIMediaControl(AMC)onpage14formore
information.Thetoolbardisplaysthefollowingbuttons:
ThePlaybuttonconnectstotheAxisproductandstartsplayingamediastream.
TheStopbuttonstopsthemediastream.
licktheViewFullScreenbuttonandthevideoimagewilllltheentirescreen.PressES(Escape)onthecomputer
keyboardtocancelfullscreenview.
TheRecordbuttonisusedtorecordthecurrentvideostreamonyourcomputer.Thelocationwheretherecordingissaved
canbespeciedintheAMontrolPanel.EnablethisbuttonfromLiveViewCong>ViewerSettings.
PTZControls
Note
ThesecontrolsareavailableifdigitalPTZisenabledintheselectedviewarea,seeViewAreaonpage20.
WiththePTZControlQueueenabledthetimeeachuserisincontrolofthePTZsettingsislimited.lickthebuttonstorequestor
releasecontrolofthePTZcontrols.ThePTZontrolQueueissetupunderPTZ>ControlQueue.
licktheEmulatejoystickmodebuttonandclickintheimagetomovethecameraviewinthedirectionofthe
mousepointer.
licktheCentermodebuttonandclickintheimagetocenterthecameraviewonthatposition.
Thecentermodebuttoncouldalsobeusedtozoominonaspecicarea.lickintheimageanddragtodrawa
rectanglesurroundingtheareatobemagnied.Tozoomout,rotatethemousewheel.
Toviewaspecicviewareaorpresetposition,selectitfromtheSourcelist.
Whenviewareasaredisabledthesourcelistincludesoptionsforthedifferentchannels(left,center,
right)aswellasthefullpanoramaview.
Thethreebuttonsrepresentthedifferentchannels,left,centerandright.
PanandTiltbars–Usethearrowstopanandtiltthecameraview,orclickonapositiononthebartosteerthecameraviewto
thatposition.
Zoombar–Usethearrowstozoominandout,orclickonapositiononthebartozoomtothatposition.
lickingZoomouttooverviewimagewillsetthecameratotheminimumzoomposition.Inthisposition,thecamera
cannotpanortilt.
ThePTZcontrolscanbedisabledunderPTZ>Advanced>Controls,seeControlsonpage26.
ChannelConguration
Whereapplicable,theAxisproductenablesindividualsetupforthedifferentchannels;Lefthannel,enterhannelandRight
hannel.
12

AXISQ3709-PVENetworkCamera
AccesstheProduct
Onpages,suchasViewAreas,PrivacyMasksandMotionDetectionthechannelsarerepresentedbytabs,onwhichtheindividual
settingsaremade.
Settings,suchasOverlaysettings,ImageAppearanceandWhiteBalance,canbeexpandedorcollapsedtoenableindividualorcommon
congurationrespectively.ToexpandthesettingsfortheindividualchannelsselectExpandallchannelsabovethecurrentsetting.
ManualIPv4AddressorHostNameongurationandUPnPTMSettingsrequireindividualinputforeachchannel.Forthesesettings
allchannelsarepresentedonthepagebydefault.
13

AXISQ3709-PVENetworkCamera
MedaStreams
MedaStreams
TheAxisproductprovidesseveralvideostreamformats.Yourrequirementsandthepropertiesofyournetworkwilldeterminethe
typeyouuse.
TheLiveViewpageintheproductprovidesaccesstoH.264andMotionJPEGvideostreams,andtothelistofavailablestream
proles.Otherapplicationsandclientscanaccessvideostreamsdirectly,withoutgoingviatheLiveViewpage.
HowtoStreamH.264
H.264can,withoutcompromisingimagequality,reducethesizeofadigitalvideolebymorethan80%comparedwiththeMotion
JPEGformatandasmuchas50%morethantheMPEG-4standard.Thismeansthatmuchlessnetworkbandwidthandstoragespace
arerequiredforavideole.Orseenanotherway,muchhighervideoqualitycanbeachievedforagivenbitrate.
Decidingwhichcombinationofprotocolsandmethodstousedependsonyourviewingrequirements,andonthepropertiesof
yournetwork.TheavailableoptionsinAXISMediaontrolare:
AXISMediaontrolnegotiateswiththeAxisproducttodeterminethetransportprotocoltouse.Theorderofpriority,listedinthe
AMontrolPanel,canbechangedandtheoptionsdisabled,tosuitspecicrequirements.
Note
H.264islicensedtechnology.TheAxisproductincludesoneH.264viewingclientlicense.Installingadditionalunlicensed
copiesoftheclientisprohibited.Topurchaseadditionallicenses,contactyourAxisreseller.
MJPEG
ThisformatusesstandardJPEGstillimagesforthevideostream.Theseimagesarethendisplayedandupdatedataratesufcient
tocreateastreamthatshowsconstantlyupdatedmotion.
TheMotionJPEGstreamusesconsiderableamountsofbandwidth,butprovidesexcellentimagequalityandaccesstoeveryimage
containedinthestream.TherecommendedmethodofaccessingMotionJPEGlivevideofromtheAxisproductistousetheAXIS
MediaontrolinInternetExplorerinWindows.
AXISMediaControl(AMC)
AXISMediaontrol(AM)inInternetExplorerinWindowsistherecommendedmethodofaccessinglivevideofromtheAxisproduct.
TheAMontrolPanelcanbeusedtocongurevariousvideosettings.PleaseseetheAXISMediaontrolUser’sManualformore
information.
TheAMontrolPanelisautomaticallyinstalledonrstuse,afterwhichitcanbecongured.OpentheAMontrolPanelfrom:
•WindowsontrolPanel(fromtheStartscreenorStartmenu)
•Alternatively,right-clickthevideoimageinInternetExplorerandclickSettings.
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AXISQ3709-PVENetworkCamera
MedaStreams
AlternativeMethodsofAccessingtheVideoStream
YoucanalsoaccessvideoandimagesfromtheAxisproductinthefollowingways:
•MotionJPEGserverpush(ifsupportedbytheclient,hromeorFirefox,forexample).ThisoptionmaintainsanopenHTTP
connectiontothebrowserandsendsdataasandwhenrequired,foraslongasrequired.
•StillJPEGimagesinabrowser.Enterthepathhttp://<ip>/axis-cgi/jpg/image.cgi?camera=<source
no>
•WindowsMediaPlayer.ThisrequiresAXISMediaontrolandtheH.264decodertobeinstalled.Thefollowingpaths
canbeused:
-UnicastviaRTP:axrtpu://<ip>/axis-media/media.amp?camera=<sourceno>
-UnicastviaRTSP:axrtsp://<ip>/axis-media/media.amp?camera=<sourceno>
-UnicastviaRTSP,tunneledviaHTTP:axrtsphttp://<ip>/axis-media/media.amp?camera=
<sourceno>
-Multicast:axrtpm://<ip>/axis-media/media.amp?camera=<sourceno>
•QuickTimeTM.Thefollowingpathscanbeused:
-rtsp://<ip>/axis-media/media.amp?camera=<sourceno>
-rtsp://<ip>/axis-media/media.3gp?camera=<sourceno>
Note
•<ip>=IPaddress
•<sourceno>=videosourcenumber
•TheAxisproductsupportsQuickTime6.5.1andlater.
•QuickTimemayaddlatencytothevideostream.
•ItmaybepossibletouseotherplayerstoviewtheH.264streamusingthepathsabove,althoughAxisdoesnotguarantee
this.
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AXISQ3709-PVENetworkCamera
SetUptheProduct
SetUptheProduct
TheAxisproductcanbeconguredbyuserswithadministratororoperatorrights.Toopentheproduct’sSetuppages,clickSetupin
thetopright-handcorneroftheLiveViewpage.
•Administratorshaveunrestrictedaccesstoallsettings.
•Operatorshaverestrictedaccesstosettings,seeUsersonpage41
Seealsotheonlinehelp.
BasicSetup
BasicSetupprovidesshortcutstothesettingsthatshouldbemadebeforeusingtheAxisproduct:
1.Users.Seepage41.
2.TP/IP.Seepage44.
3.Date&Time.Seepage43.
4.VideoStream.Seepage17.
TheBasicSetupmenucanbedisabledfromSystemOptions>Security>Users.
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AXISQ3709-PVENetworkCamera
Vdeo
Vdeo
ItispossibletocongurethefollowingvideofeaturesinyourAxisproduct:
•Videostream.Seepage17.
•Streamproles.Seepage18.
•amerasettings.Seepage18.
•Viewareas.Seepage20.
•Overlayimage.Seepage21.
•Privacymask.Seepage23.
SetUpVideoStreams
Tosetuptheproduct’svideostreams,gotoVideo>VideoStream.
Thevideostreamsettingsaredividedintothefollowingtabs:
•Image.Seepage17.
•H.264.Seepage18.
•MJPEG.Seepage18.
PixelCounter
Thepixelcountershowsthenumberofpixelsinanareaoftheimage.Thepixelcounterisusefulinsituationswherethereis
aspecicsizerequirement,forexampleinfacerecognition.
Thepixelcountercanbeused:
•Whensettingupavideostream,seeetUpVideotreamsonpage17.UnderPreview,clickOpenandselecttheShow
pixelcounteroptiontoenabletherectangleintheimage.Usethemousetomoveandresizetherectangle,orenterthe
numberofpixelsintheWidthandHeighteldsandclickApply.
•WhenaccessingtheLiveViewpageinInternetExplorerwithAXISMediaontrol(AM)inWindows.Right-clickinthe
imageandselectPixelcounter.Usethemousetomoveandresizetherectangle.
Image
ThedefaultimagesettingscanbeconguredunderVideo>VideoStream.SelecttheImagetab.
Thefollowingsettingsareavailable:
•Resolution.Selectthedefaultresolution.
•Compression.Thecompressionlevelaffectstheimagequality,bandwidthandlesizeofsavedimages;thelowerthe
compression,thehighertheimagequalitywithhigherbandwidthrequirementsandlargerlesizes.
•Maximumramerate.Toavoidbandwidthproblems,theframerateallowedtoeachviewercanbeLimitedtoaxed
amount.Alternatively,theframeratecanbesetasUnlimited,whichmeanstheAxisproductalwaysdeliversthehighest
frameratepossibleunderthecurrentconditions.
•Overlaysettings.SeeOverlayonpage21.
lickSavetoapplythenewsettings.
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AXISQ3709-PVENetworkCamera
Vdeo
H.264
H.264,alsoknownasMPEG-4Part10/AV,isavideocompressionstandardthatprovideshighqualityvideostreamsatlowbitrates.
AnH.264videostreamconsistsofdifferenttypesofframessuchasI-framesandP-frames.AnI-frameisacompleteimagewhereas
P-framesonlycontainthedifferencesfrompreviousframes.
TheH.264streamsettingscanbeconguredfromtheVideo>VideoStreampage.SelecttheH.264tab.Thesettingsdenedinthis
pagewillapplytoallH.264streamsthatdonotuseastreamprole.
TheGOPlengthisthenumberofframesbetweentwoconsecutiveI-frames.IncreasingtheGOPlengthmaysaveconsiderablyon
bandwidthrequirementsinsomecases,butmayalsohaveanadverseaffectonimagequality.
TheAxisproductsupportsthefollowingH.264prole(s):
•Baseline.TheBaselineproleisrecommendedforclientsthatdon’tsupportABAentropycoding.
•Main.TheMainproleprovideshighercompressionwithmaintainedvideoqualitycomparedtotheBaselineprolebut
requiresmoreprocessingpowertodecode.
•High.TheHighproleprovidesreducedbitrateandhighercompressionwithmaintainedvideoqualitycomparedtothe
Mainprolebutrequiresmoreprocessingpowertodecode.
Toapplythesettings,clickSave.
MJPEG
Sometimestheimagesizeislargeduetolowlightorcomplexscenery.Adjustingthemaximumframesizehelpstocontrolthe
bandwidthandstorageusedbytheMotionJPEGvideostreaminthesesituations.SettingtheframesizetotheDeaultsetting
providesconsistentlygoodimagequalityattheexpenseofincreasedbandwidthandstorageusageinlowlight.Limitingtheframe
sizeoptimizesbandwidthandstorageusage,butmaygivepoorimagequality.Topreventincreasedbandwidthandstorageusage,
themaximumframesizeshouldbesettoanoptimalvalue.
StreamProles
Astreamproleisasetofpredenedstreamsettingsincludingresolution,compression,framerateandoverlaysettings.Stream
prolescanbeused:
•Whensettinguprecordingusingactionrules.SeeEventsonpage33.
•Whensettingupcontinuousrecording.SeeContinuousRecordingonpage39.
•IntheLiveViewpage–selectthestreamprolefromtheStreamproledrop-downlist.
Forquicksetup,useoneofthepredenedstreamproles.Eachpredenedprolehasadescriptivename,indicatingitspurpose.If
required,thepredenedstreamprolescanbemodiedandnewcustomizedstreamprolescanbecreated.
Tocreateanewproleormodifyanexistingprole,gotoSetup>Video>StreamProles.
ToselectadefaultstreamprolefortheLiveViewpage,gotoSetup>LiveViewCong.
CameraSettings
TheVideo>CameraSettingspageprovidesaccesstoadvancedimagesettingsfortheAxisproduct.
CaptureMode
apturemodedenesthemaximumresolutionandmaximumframerateavailableintheAxisproduct.Acapturemodewithalarge
maximumresolutionhasareducedmaximumframerateandviceversa.Thecapturemodesettingalsoaffectsthecamera’sangleof
viewastheeffectivesizeoftheimagesensordiffersbetweencapturemodes.
apturemodeissetthersttimetheproductisaccessed.SelectthedesiredcapturemodeandclickOK.
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AXISQ3709-PVENetworkCamera
Vdeo
Important
hangingcapturemodewhentheproducthasbeenconguredisnotrecommendedasmostothersettingswillbeeither
removedorreset.
Tochangecapturemode,followthesesteps:
1.GotoSetup>Video>CameraSettings.
2.Selectthenewcapturemode.
3.lickSave.
ImageAppearance
TochangeImageAppearancegotothemenusunderSetup>Video>CameraSettings.
IncreasingtheColorlevelincreasesthecolorsaturation.Thevalue100givesmaximumcolorsaturationandthevalue0gives
minimumcolorsaturation.
TheimageBrightnesscanbeadjustedintherange0–100,whereahighervalueproducesabrighterimage.
IncreasingtheSharpnesscanincreasebandwidthusage.Asharperimagemightincreaseimagenoiseespeciallyinlowlight
conditions.Alowersettingreducesimagenoise,butthewholeimagewillappearlesssharp.
TheContrastchangestherelativedifferencebetweenlightanddark.Itcanbeadjustedusingtheslidebar.
WhiteBalance
TochangethissettinggotoSetup>Video>CameraSettings
Whitebalanceisusedtomakecolorsintheimageappearthesameregardlessofthecolortemperatureofthelightsource.TheAxis
productcanbesettoautomaticallyidentifythelightsourceandcompensateforitscolor.Alternatively,selectthetypeoflight
sourcefromthedrop-downlist.Foradescriptionofeachavailablesetting,seetheonlinehelp.
ThewhitebalancewindowisenabledfortheAutomaticandAutomaticoutdooroptionsthatappearintheWhitebalancedrop-down
list.Selectoneoftheoptionsfromthedrop-downlisttosetthewhitebalancewindowproperties.SelectAutomatictousethe
defaultsettingsfortheAutomaticandAutomaticoutdooroptions(intheWhitebalancedrop-downlist).SelectCustomtomanually
setareferencewindowforwhitebalanceintheviewarea.
WideDynamicRange
Widedynamicrange(DynamicContrast)canimprovetheexposurewhenthereisaconsiderablecontrastbetweenlightanddark
areasintheimage.EnableWDRinintensebacklightconditions.DisableWDRinlowlightconditionsforoptimalexposure.
Note
Thissettingisonlypossiblewhenusingautomaticexposurecontrol.
ExposureSettings
Exposurevalue-UsetheExposurevalueslidertoadjusttheoverallbrightnessoftheimage.
EnableBacklightcompensation-Enablethisoptionifabrightspotoflightsuchasalightbulb,causesotherareasintheimage
toappeartoodark.
Exposurezones-Thissettingdetermineswhichpartoftheimageisusedtocalculatetheexposure.Formostsituations,theAuto
settingcanbeused.
YoucanselectapredenedareabydeningIncludeandExcludewindowswithintheimage.Excludewindowsexcludeareasthatare
toobrightordark,andIncludewindowsincludeareasinthescenethathavebetterlightingwhichwillcontributetotheexposuredata.
TheremustbeatleastoneIncludewindow.TherecanbeatotaloftenIncludeandExcludewindowstotailortheexposurezone.
NotethatanExcludewindowiseffectiveonlywhenplacedinsideanincludewindow.
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AXISQ3709-PVENetworkCamera
Vdeo
Tip:IfanareaisextremelybrightdrawanIncludewindowtocoverthewholeareaanddeneExcludewindowswithinitto
blockoutthebrightareas.
Exposurepriority-WhenMotionisprioritizedandmaximumShuttertimeissettoasmallvalue,motionblurintheimageis
minimized.Thiscanbeusefulforrecognitionofmovingobjectssuchaspeopleandvehicles.
However,prioritizingmotionmaycauseanincreaseinimagenoise,especiallyinlowlightsituations.WhenLownoiseisprioritized
andGainissettoasmallvalue,imagenoiseisminimized.Thelesizeisalsoreduced,whichcanbeusefulifstoragespaceor
bandwidthislimited.However,prioritizinglownoisemayresultinaverydarkimage,especiallyinlowlightsituations.
Theshutterandgainsettingsaffecttheamountofmotionblurandnoiseintheimage.Toadapttodifferentlighting,available
storagespaceandbandwidth,itisoftennecessarytoprioritizeeitherlowmotionblurorlownoise.TheAxisproductallows
usingdifferentprioritizationinnormallightandinlowlight.
SetExposurepriorityto
•Automatictosettheshutterspeedautomatically.
•Lowmotionblurtoprioritizelowmotionblur.
•Lownoisetoprioritizelownoise.
ItisalsopossibletosettheMinandMaxlimitsforShutterandGain.
Shutterisrelatedtotheamountoftimetheshutterisopenedandismeasuredinseconds(s).Aslowshutterspeedallowsmorelight
toreachthesensorandcanhelpproduceabrighterimageinlowlightsituations.Ontheotherhand,aslowshutterspeedcan
causemovingobjectstoappearblurry.
Gain,measuredindecibel(dB),istheamountofamplicationappliedtotheimage.Ahighgainmayprovideabetterimageinlow
lightsituationsbutwillincreasetheamountofimagenoise.
Example
Ifstoragespaceorbandwidthislimited,tryusingalowergain.Thiswillreduceimagenoiseandproducesmallerimageles.
Day/Night
TheIRcutlterpreventsinfrared(IR)lightfromreachingtheimagesensor.Inpoorlightingconditions,forexampleatnight,orwhen
usinganexternalIRlamp,settheIRcutltertoO.Thisincreaseslightsensitivityandallowstheproductto“see”infraredlight.The
imageisshowninblackandwhitewhentheIRcutlterisoff.
IfusingautomaticExposurecontrol,settheIRcutltertoAutotoautomaticallyswitchbetweenOnandOaccordingtothe
lightingconditions.
TheDay/Nightshitlevelbarhelpsdeterminewhenthecamerawillshiftfromdaymodetonightmode.Normally,thecamera
automaticallychangesmodefromdaytonightwhenverydark(level100intheslider).BysettingDay/Nightshitleveltoa
lowervalue,thecamerawillchangetonightmodeearlier.
AligntheChannelImages
ThelensesintheAxisproductarealignedduringproduction.Howevernetuningoftheimagealignmentmayberequireddepending
on,forinstance,thedistanceswithinthescene.Alsoalargeroverlapbetweentheimageswillguaranteeacompletecoverageof
thewholescenetoalargerextent.
TosettheindividualimagealignmentforeachchannelgotoSetup>Video>CaptureAlignmentandusetheLEFT/RIGHTand
UP/DOWNbuttonsorenteravalueinpixelsdirectly.
ViewArea
Aviewareaisacroppedpartofthefullview.EachviewareaistreatedasavideosourceinLiveViewandhasitsownvideo
streamandPTZsettings.
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