Axis Q1647 User manual

AXISQ16NetworkCameraSeries
AXISQ1645NetworkCamera
AXISQ1647NetworkCamera
UserManual

AXISQ16NetworkCameraSeries
TableofContents
Aboutthismanual..........................................3
Productoverview...........................................4
Howtochooselens..............................................5
Howtoaccesstheproduct....................................6
Howtoaccesstheproductfromabrowser...........................6
Aboutsecurepasswords..........................................6
Setup.....................................................8
Productwebpageoverview........................................8
Aboutlong-distanceconnections...................................9
magequality...................................................10
Privacymasks..................................................15
Overlays.......................................................16
Streamingandstorage...........................................17
Events........................................................19
Applications....................................................21
Troubleshooting............................................22
Howtoresettofactorydefaultsettings.............................22
Howtocheckthecurrentrmware.................................22
Howtoupgradethermware.....................................22
Technicalissues,cluesandsolutions................................23
Performanceconsiderations.......................................24
Specications..............................................25
LEDndicators..................................................25
SDcardslot....................................................26
Buttons.......................................................27
Connectors....................................................27
2

AXISQ16NetworkCameraSeries
Aboutthismanual
Aboutthismanual
Thisusermanualdescribesmultipleproducts.Someoftheinstructionsmaynotberelevantforyourproduct.
3

AXISQ16NetworkCameraSeries
Productoeriew
Productoeriew
1StatusLEDindicator
2Lens
3Networkconnector(PoE)
4Controlbutton(1)
5Functionbutton(2)
6icroSDCardslot
7Audioin
8Audioout
9I/Oconnector
10Irisconnector
11Powerconnector
12PowerLEDindicator
13NetworkLEDindicator
14RS485/RS422connector
4

AXISQ16NetworkCameraSeries
Productoeriew
Howtochooselens
Thereismorethanonelensoptionforyourcamera.Whichlenstochoosedependsonthesurveillancerequirements.Thelenseshave
differentcapabilitieswhenitcomestolightsensitivityandeldofview.Seetheproduct’sdatasheetforlensalternatives.
Aboutepthofelansensorsize
Thedepthofelddependsonthelensaperture,thesizeoftheimagesensorandthedistancetothescene.Thelowerthef-number
andlargerthesensor,theshallowerdepthofeld.Duetothelargesensor,thedepthofeldismoreshallowinthisparticular
productthanintraditionalsurveillancecameras.Depthofeldbecomesshallowerindarkconditions,duetothefactthattheiris
opensuptoprovideenoughlighttothesensor.
Findoutmoreataxis.co/learning/web-articles/lenses-for-network-video-caeras
Aboutfocusanlightsensitivity
Thefocuspointisaffectedbytheaperture(f-stop)ofthelens.Thelowerthef-stopvalue,themorelightreachestheimagesensor.
Thesmallertheaperture,thedeeperdepthofeldwhichmayleadtoanunwantedabsolutefocuspoint.Duringlowlightconditions,
whentheapertureisaslargeaspossible,thedepthofelddecreasesandtheimagemaythereforeappearunfocused.
Exaplesofaperturesfordifferentf-nubers.
Tocalculatethedistancebetweenthecameraandtheobjectofinterestinrelationtoscenedimensions,resolution,andfocallength,
usethelenscalculatortool,gotoaxis.co/tools/lens-calculator
5

AXISQ16NetworkCameraSeries
Howtoaccesstheproduct
Howtoaccesstheproduct
AXSPUtilityandAXSDeviceManagerarerecommendedmethodsforndingAxisproductsonthenetworkandassigningthemP
addressesinWindows®.Bothapplicationsarefreeandcanbedownloadedfromaxis.co/support
Theproductcanbeusedwiththefollowingbrowsers:
•Windows®:ChromeTM(recommended),Firefox®,Edge®,orOpera®
•OSX®:ChromeTM(recommended)orSafari®
•Otheroperatingsystems:ChromeTMorFirefox®.
fyouneedmoreinformationaboutrecommendedbrowsers,gotoaxis.co/browser-support
Howtoaccesstheprouctfromabrowser
1.Startawebbrowser.
2.EnterthePaddressorhostnameoftheAxisproductinthebrowser’saddresseld.
ToaccesstheproductfromaMaccomputer(OSX),gotoSafari,clickonBonjourandselecttheproductfromthe
drop-downlist.ToaddBonjourasabrowserbookmark,gotoSafari>Preferences.
fyoudonotknowthePaddress,useAXSPUtilitytolocatetheproductonthenetwork.Forinformationabout
howtodiscoverandassignanPaddress,seethedocumentHowtoassignanIPaddressandaccessyourdeviceonthe
productpageataxis.co.
3.Enteryourusernameandpassword.fthisisthersttimetheproductisaccessed,therootpasswordmustrstbe
congured.
4.Theproduct’sliveviewpageopensinyourbrowser.
Aboutsecurepasswors
mportant
Axisdevicessendtheinitiallysetpasswordincleartextoverthenetwork.Toprotectyourdeviceaftertherstlogin,set
upasecureandencryptedHTTPSconnectionandthenchangethepassword.
Thedevicepasswordistheprimaryprotectionforthedataandservices.Axisdevicesdonotimposeapasswordpolicyastheymaybe
usedinvarioustypesofinstallations.Toprotectyourdatawerecommendthatyou:
•Changethedefaultpasswordthatcomeswitheachdevice.
•Useapasswordwithatleast8characters,preferablycreatedbyapasswordgenerator.
•Don’texposethepassword.
•Changethepasswordatarecurringinterval,atleastonceayear.
Setasecurepassworfortherootaccount
mportant
Thedefaultadministratorusernameisroot.fthepasswordforrootislost,resetthedevicetofactorydefaultsettings.
1.Typeapassword.Followtheinstructionsaboutsecurepasswords.SeeAboutsecurepasswordsonpage6.
2.Retypethepasswordtoconrmthespelling.
6

AXISQ16NetworkCameraSeries
Howtoaccesstheproduct
3.ClickCreatelogin.Thepasswordhasnowbeencongured.
7

AXISQ16NetworkCameraSeries
Setup
Setup
Prouctwebpageoverview
1Liveviewcontrolbar
2Liveview
3Productnae
4Controls
5Videocontrolbar
6Settingstoggle
8

AXISQ16NetworkCameraSeries
Setup
7Settingstabs
Abouttheprouct'sbuilt-inhelp
Youcanaccessthebuilt-inhelpfromtheproduct’swebpage.Thehelpprovidesmoredetailedinformationontheproduct’s
featuresandtheirsettings.
Aboutlong-istanceconnections
Thisproductsupportsber-opticcableinstallationsthroughamediaconverter.Fiber-opticcableinstallationsofferanumber
ofbenetssuchas:
•Long-distanceconnection
9

AXISQ16NetworkCameraSeries
Setup
•Highspeed
•Longlifetime
•Largecapacityofdatatransmission
•Electromagneticinterferenceimmunity
Findoutmoreaboutber-opticcableinstallationsonwww.axis.co/technologies/ber-optics.Forinformationabouthowtoinstall
themediaconverterseethenstallationGuideforthisproduct.
Imagequality
Aboutcapturemoes
Acapturemodeconsistsofaresolutionandthecorrespondingframerateavailableintheproduct.Thecapturemodesetting
affectsthecamera’seldofviewandaspectratio.
Thelowerresolutioncapturemodeiscroppedoutfromthehighestresolution.
Theiageshowshowtheeldofviewandaspectratiocanchangebetweentwodifferentcaptureodes.
Howtoselectcapturemoe
Whichcapturemodetochoosedependsontherequirementsofframerateandresolutionforthespecicsurveillancesetup.For
specicationsaboutavailablecapturemodes,seetheproduct’sdatasheet.Tondthelatestversionofthedatasheet,gotoaxis.co
Howtoreplacethelens
1.Stopallrecordingsanddisconnectpowerfromtheproduct.
2.Disconnectthelenscableandremovethestandardlens.
3.Attachthenewlensandconnectthelenscable.
4.Reconnectthepower.
5.Logintotheproduct’swebpage,gototheImagetabandthenselecttheP-Irislensyouhaveinstalled.
Note
fyouuseaDCirislens,selectenericDCIris.
6.Forthechangestotakeeffect,youneedtorestartthedevice.GotoSystem>MaintenanceandclickRestart.
10

AXISQ16NetworkCameraSeries
Setup
7.Adjustthezoomandfocus.
Howtofocus
1.Logintotheproduct’swebpageandgotoSettings>Image>Focus.
2.Tosetwhichareaoftheimagethatshouldbeinfocus,clickShowAFarea.fyoudon’tselectanautofocusarea,the
camerafocusesontheentirescene.
3.ClickAutofocus.
4.Tonetunethefocus,usethefocusslider.
Aboutremotefocusanzoom
Theremotefocusandzoomfunctionalityallowsyoutomakefocusandzoomadjustmentstoyourcamerafromacomputer.tisa
convenientwaytoensurethatthescene’sfocus,viewingangleandresolutionareoptimizedwithouthavingtovisitthecamera’s
installationlocation.
Left:nofocus.Right:reotefocusapplied.
Left:nozoo.Right:reotezooapplied.
Howtoreucemotionblurinlow-lightconitions
Toreducemotionblurinlow-lightconditions,youcanadjustoneormoreofthefollowingsettings:
11

AXISQ16NetworkCameraSeries
Setup
Note
magenoisewillincreaseifyouincreasethegain.
•ncreaseshutterspeedandgain.GotoSettings>Image>ExposureandsetMaxshuttertoalowervalue,andMaxgain
toahighervalue.
fyouarestillexperiencingmotionblur,youcantryoneofthefollowing:
•ncreasethelightlevelinthescene.
•Mountthecamerasothatobjectsmovetowarditorawayfromitratherthansideways.
HowtobenetfromIRlightinlow-lightconitionsusingnightmoe
Yourcamerausesvisiblelighttodelivercolorimagesduringtheday.Aslightdiminishes,youcansetthecameratoautomatically
shifttonightmode.nnightmodethecamerausesbothvisiblelightandnear-infraredlighttodeliverblack-and-whiteimages.
Sincethecamerausesmoreoftheavailablelightitcandeliverbrighter,moredetailed,images.
1.GotoSettings>Image>Dayandnight,andmakesurethattheIRcutlterissettoAuto.
Howtoselectexposuremoe
Therearedifferentexposuremodeoptionsinthecamerathatadjustsaperture,shutterspeed,andgaintoimproveimagequalityfor
specicsurveillancescenes.GotoSettings>Image>Exposureandselectbetweenthefollowingexposuremodes:
Howtomaximizeetailsinanimage
mportant
fyoumaximizedetailsinanimage,bitrateincreasesandmightleadtoreducedframerate.
•Makesuretoselectcapturemodethathasthehighestresolution.
•Setcompressionaslowaspossible.
•SelectMJPEGstreaming.
•TurnofftheZipstreamfunctionality.
HowtostabilizeashakyimagewithElectronicImageStabilization(EIS)
EScanbeusedinenvironmentswheretheproductismountedinanexposedlocationandsubjecttovibrations,forexample,wind
orpassingtrafc.TurnonEStogetasmootherandsteadierimagewithoutblur.
ESalsoreducesthelesizeofthecompressedimageandlowersthebitrateofthevideostream.
Note
WhenESisturnedontheimageiscroppedslightly,loweringthemaximumresolution.
1.GotoSettings>Image.
2.TurnonEIS.
Howtocompensateforbarrelistortion
Barreldistortionisaphenomenonwherestraightlinesappearincreasinglybentclosertotheedgesoftheframe.Awideeldofview
willoftencreatebarreldistortioninanimage.Barreldistortioncorrectionwillcompensateforthisdistortion.
Note
Barreldistortioncorrectionaffectstheimageresolutionandeldofview.
12

AXISQ16NetworkCameraSeries
Setup
1.GotoSettings>Image.
2.TurnonBarreldistortioncorrection(BDC).
3.Setthelevelofcorrectionthatgivesyouthebestimage.
Howtomonitorlongannarrowareas
Usecorridorformattobetterutilizethefulleldofviewinalongandnarrowarea,forexampleastaircase,hallway,road,ortunnel.
1.Dependingonyourproduct,turnthecameraorthe3-axislensinthecamera90°or270°.
2.fyourproductdoesn’trotatetheviewautomatically,logintotheproduct’swebpageandgotoSettings>Stream>
Orientation.Rotatetheview90°or270°.
Findoutmoreataxis.co/axis-corridor-forat
Howtoenhancefacialrecognition
Tobetterrecognizethefaceofapersonpassingbythecamera,youcansettheoptimalpixelresolutionwiththecamera’spixel
counter.
1.GotoSettings>System>Orientationandclick.
13

AXISQ16NetworkCameraSeries
Setup
2.Adjustthesizeandplacementoftherectangleinthecamera’sliveviewaroundtheareaofinterest,forexamplewhere
thefacesofpassingpersonsareexpectedtoappear.Youcanthenseethenumberofpixelsrepresentedbythesidesof
therectangle.
Note
Youcanuseanobjectofaknownsizeintheviewasareferencetodecidehowmuchresolutionisneededforrecognition.
Howtoenhancelicenseplaterecognition
Tobetterrecognizethelicenseplateofacarpassingbythecamera,youcanapplyandadjustanumberofthings.
Oneoptionistousethepixelcounterinyourcameratosettheoptimalpixelresolution:
1.GotoSettings>System>Orientationandclick.
2.Adjustthesizeandplacementoftherectangleinthecamera’sliveviewaroundtheareaofinterest,forexample
wherethelicenseplatesofpassingcarsareexpectedtoappear.Youcanthenseethenumberofpixelsrepresentedby
thesidesoftherectangle.
Note
Youcanuseanobjectofaknownsizeintheviewasareferencetodecidehowmuchresolutionisneededforrecognition.
naddition,youcantrytoadjustthefollowingtooptimizelicenseplaterecognition:
•Shutterspeed
•Gain
•Zoom
14

AXISQ16NetworkCameraSeries
Setup
Aboutviewarea
Aviewareaisacroppedpartofthefullview.Youcanstreamandstoreviewareasinsteadofthefullviewtominimizebandwidth
andstorageneeds.fyouenablePTZforaviewarea,youcanpan,tiltandzoomwithinit.Byusingviewareasyoucanremoveparts
ofthefullview,forexample,thesky.
Whenyousetupaviewarea,werecommendyoutosetthevideostreamresolutiontothesamesizeasorsmallerthantheviewarea
size.fyousetthevideostreamresolutionlargerthantheviewareasizeitimpliesdigitallyscaledupvideoaftersensorcapture,
whichrequiresmorebandwidthwithoutaddingimageinformation.
Howtohanlesceneswithstrongbacklight
Dynamicrangeisthedifferenceinlightlevelsinanimage.nsomecasesthedifferencebetweenthedarkestandthebrightest
areascanbesignicant.Theresultisoftenanimagewhereeitherthedarkorthebrightareasarevisible.Widedynamicrange
(WDR)makesbothdarkandbrightareasoftheimagevisible.
1.GotoSettings>Image.
2.UsetheLocalcontrastslidertoadjusttheamountofWDR.
IagewithoutWDR.
IagewithWDR.
Note
WDRmaycauseartifactsintheimage.
FindoutmoreaboutWDRandhowtouseitataxis.co/web-articles/wdr
Privacymasks
Howtohiepartsoftheimagewithprivacymasks
Whatisaprivacymask?
15

AXISQ16NetworkCameraSeries
Setup
Aprivacymaskisauser-denedareathatpreventsusersfromviewingapartofthemonitoredarea.nthevideostream,privacy
masksappearasblocksofsolidcolor.
You’llseetheprivacymaskonallsnapshots,recordedvideo,andlivestreams.
YoucanusetheVAPX®applicationprogramminginterface(AP)toturnofftheprivacymasks.
mportant
Usingmultipleprivacymasksmayaffecttheproduct’sperformance.
Howtocreateaprivacymask
Tocreateaprivacymask,gotoSettings>Privacymask.
Overlays
Aboutoverlays
Overlaysaresuperimposedoverthevideostream.Theyareusedtoprovideextrainformationduringrecordings,suchasatimestamp,
orduringproductinstallationandconguration.
Howtoshowatextoverlaywhenthecameraetectsmotion
Thisexampleexplainshowtodisplaythetext“Motiondetected”whenthecameradetectsmotion:
MakesuretheAXSVideoMotionDetectionapplicationisrunning:
1.GotoSettings>Apps>AXISVideoMotionDetection.
2.Starttheapplicationifitisnotalreadyrunning.
3.Makesureyouhavesetuptheapplicationaccordingtoyourneeds.
Addtheoverlaytext:
4.GotoSettings>Overlay.
5.Enter#Dinthetexteld.
6.Choosealignment,textsizeandappearance.
Createanactionrule:
7.GotoSystem>Events>Actionrules.
8.CreateanactionrulewithAXSVideoMotionDetectionastrigger.
9.Fromthelistofactions,selectOverlaytext.
10.Type“Motiondetected”.
11.Settheduration.
Howtoastreetnamesancompassirectiontotheimage
Note
Thestreetnameandcompassdirectionwillbevisibleonallvideostreamsandrecordings.
1.GotoSettings>Apps.
2.Selectaxis-orientationaid.
16

AXISQ16NetworkCameraSeries
Setup
3.ClickOpen.
4.Toaddastreetname,selectAddtextandmodifythetexttotthestreet.
5.Toaddacompass,selectAddcompass.
Streaminganstorage
Howtochoosevieocompressionformat
Decidewhichcompressionmethodtousebasedonyourviewingrequirements,andonthepropertiesofyournetwork.The
availableoptionsare:
MotionJPE
MotionJPEGorMJPEGisadigitalvideosequencethatismadeupofaseriesofindividualJPEGimages.Theseimagesarethen
displayedandupdatedataratesufcienttocreateastreamthatshowsconstantlyupdatedmotion.Fortheviewertoperceivemotion
videotheratemustbeatleast16imageframespersecond.Fullmotionvideoisperceivedat30(NTSC)or25(PAL)framespersecond.
TheMotionJPEGstreamusesconsiderableamountsofbandwidth,butprovidesexcellentimagequalityandaccesstoeveryimage
containedinthestream.
H.264orMPE-4Part10/AVC
Note
H.264isalicensedtechnology.TheAxisproductincludesoneH.264viewingclientlicense.nstallingadditionalunlicensed
copiesoftheclientisprohibited.Topurchaseadditionallicenses,contactyourAxisreseller.
H.264can,withoutcompromisingimagequality,reducethesizeofadigitalvideolebymorethan80%comparedtotheMotion
JPEGformatandbyasmuchas50%comparedtotheMPEG-4standard.Thismeansthatlessnetworkbandwidthandstoragespace
arerequiredforavideole.Orseenanotherway,highervideoqualitycanbeachievedforagivenbitrate.
17

AXISQ16NetworkCameraSeries
Setup
Howtoreucebanwithanstorage
mportant
fyoureducethebandwidthitcanresultinlossofdetailsinthepicture.
1.GotoliveviewandselectH.264.
2.GotoSettings>Stream.
3.Dooneormoreofthefollowing:
-TurnontheZipstreamfunctionalityandselectthedesiredlevel.
-TurnondynamicGOPandsetahighGOPlengthvalue.
-ncreasethecompression.
-TurnondynamicFPS.
Howtosetupnetworkstorage
Tostorerecordingsonthenetwork,youneedtosetupnetworkstorage:
1.GotoSettings>System>Storage.
2.ClickSetupunderNetworkstorage.
3.EnterthePaddressofthehostserver.
4.Enterthenameofthesharedlocationonthehostserver.
5.Movetheswitchifthesharerequiresalogin,andenterusernameandpassword.
6.ClickConnect.
Howtoaauiotoyourrecoring
Editthestreamprolewhichisusedfortherecording:
1.GotoSettings>System>Streamproles.
2.SelectthestreamproleandclickModify.
3.ntheAudiotab,selecttheAudiostreamcheckboxandselectOnfromthedrop-downlist.
4.ClickOk.
Howtorecoranwatchvieo
Torecordvideoyoumustrstsetupnetworkstorage,seeHowtosetupnetworkstorageonpage18,orhaveanSDcardinstalled.
1.Gotothecamera’sliveview.
2.ClickonRecordoncetostartrecordingandonemoretimetostoprecording.
Towatchyourrecording:
1.ClickonStorage>otorecordings.
2.Selectyourrecordinginthelistanditwillplayautomatically.
18

AXISQ16NetworkCameraSeries
Setup
Events
Aboutevents
Theeventpagesallowyoutocongureyourproducttoperformactionswhendifferenteventsoccur.Forexample,theproduct
canstartarecordingorsendanemailnoticationwhenmotionisdetected.Thesetofconditionsthatdeneshowandwhen
theactionistriggerediscalledanactionrule.
Howtotriggeranaction
1.GotoSettings>System>Eventstosetupanactionrule.Theactionruledeneswhenthecamerawillperformcertain
actions.Actionrulescanbesetupasscheduled,recurring,orforexample,triggeredbymotiondetection.
2.SelectwhatTriggermustbemettotriggertheaction.fyouspecifymorethanonetriggerfortheactionrule,all
ofthemmustbemettotriggertheaction.
3.SelectwhichActionthecamerashouldperformwhentheconditionsaremet.
Note
fyoumakechangestoanactiveactionrule,theactionruleneedstoberestartedforthechangestotakeeffect.
Howtorecorvieowhenthecameraetectsmotion
ThisexampleexplainshowtosetupthecameratostartrecordingtotheSDcardvesecondsbeforeitdetectsmotionandto
stoponeminuteafter.
MakesuretheAXSVideoMotionDetectionapplicationisrunning:
1.GotoSettings>Apps>AXISVideoMotionDetection.
2.Starttheapplicationifitisnotalreadyrunning.
3.Makesureyouhavesetuptheapplicationaccordingtoyourneeds.
Createanactionrule:
4.GotoSettings>System>Eventsandaddanactionrule.
5.Typeanamefortheactionrule.
6.Fromthelistoftriggers,selectApplicationsandthenselectAXISVideoMotionDetection(VMD).
7.Fromthelistofactions,selectRecordvideo.
8.Selectanexistingstreamproleorcreateanewone.
9.Enableandsetthepre-triggertimeto5seconds.
10.EnableWhiletheruleisactive.
11.Enableandsetthepost-triggertimeto60seconds.
12.SelectSDcardfromthelistofstorageoptions.
13.ClickOk.
Howtorecorvieowhenthecameraetectslounoises
ThisexampleexplainshowtosetupthecameratostartrecordingtotheSDcardvesecondsbeforeitdetectsloudnoiseandto
stoponeminuteafter.
Makesureaudioturnedon:
19

AXISQ16NetworkCameraSeries
Setup
1.Setupthestreamproletoincludeaudio,seeHowtoaddaudiotoyourrecordingonpage18.
Makesuretheaudiodetectionissetup:
2.GotoSettings>System>Detectors>Audiodetection.
3.Adjustthealarmlevelaccordingtoyourneeds.
Createanactionrule:
4.GotoSettings>System>Eventsandaddanactionrule.
5.Typeanamefortheactionrule.
6.Fromthelistoftriggers,selectDetectorsandthenselectAudioDetection.
7.Fromthelistofactions,selectRecordvideo.
8.Selectthestreamprolewhereaudiohasbeenturnedonorcreateanewone.
9.Enableandsetthepre-triggertimeto5seconds.
10.EnableWhiletheruleisactive.
11.Enableandsetthepost-triggertimeto60seconds.
12.SelectSDcardfromthelistofstorageoptions.
13.ClickOK.
Howtorecorvieowhenthecameraetectsimpact
Shockdetectionallowsthecameratodetecttamperingcausedbyvibrationsorshock.Vibrationsduetotheenvironmentortoan
objectcantriggeranactiondependingontheshocksensitivityrange,whichcanbesetfrom0to100.nthisscenario,someoneis
throwingrocksatthecameraafterhoursandyouwouldliketogetavideoclipoftheevent.
1.GotoSettings>System>Detectors.
2.Setshockdetectiontoon,andsetavaluefortheshocksensitivity.
Createanactionrule:
3.GotoSettings>System>Eventsandaddanactionrule.
4.Typeanamefortheactionrule.
5.Fromthelistoftriggers,selectDetectorsandthenselectShockdetection.
6.Fromthelistofschedules,selectAfterHours.
7.Fromthelistofactions,selectSendVideoClip.
8.Selectanexistingstreamproleorcreateanewone.
9.Enableandsetthepre-triggertimeto5seconds.
10.EnableWhiletheruleisactive.
11.Enableandsetthepost-triggertimeto60seconds.
12.Selectanexistingrecipientorcreateanewone.
13.ClickOK.
20