Axon Body 2 User manual

Rev: 01 Mar 2024
Axon Dock User
Guide
Body 2 and earlier

Axon Dock User Guide
Axon Enterprise, Inc. ii
Axon Enterprise, Inc.
17800 N 85th St
Scottsdale, AZ 85255
USA
, , Axon Dock, Axon Evidence, and Axon Fleet are trademarks of Axon Enterprise, Inc., some of
which are registered in the US and other countries. For more information, visit www.axon.com/legal.
All rights reserved. ©2024 Axon Enterprise, Inc..
This is the original dock for AB2, aka Gotham

Axon Dock User Guide
Axon Enterprise, Inc. iii
Contents
Introduction 1
Health and safety warnings 1
Axon Dock types 1
Additional materials 3
Find dock information in Axon Evidence 3
Registration 4
Network configuration 6
Network requirements 6
Firewall configuration 6
IP address configuration 7
Installation 8
Step 1: Accept the Axon Evidence administrator invitation 8
Step 2: Assemble the dock 8
Step 3: Connect to network 10
Step 5: Connect to the dock 10
Step 6: Device configuration 11
Step 7: Administrator login 12
Step 8: Registration 12
Step 9: Confirm registration 14
Battery charging and LEDs 14
Attach the desk plate 16
Tools and materials 16
Preparation 16
Change dock interface to HTTPS 18
Wall-mount, multi-bay 20
Safety instructions 20
Tools and materials 20
Dimensions 20
Step 1 – Preparation 22
Step 2 – Attach the dock to the wall mount bracket 22
Step 3 – Identify dock placement 23
Step 4 – Attach the wall mount bracket to the wall (stud mount) 23
Step 5 – Attach the wall-mount bracket to the wall (drywall mount) 23
Step 6 – Connect the cables 24

Troubleshooting 25
Technical information 31
Technical support 31
Warranty 31
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Axon Enterprise, Inc. iv

Introduction
Axon docks give Axon body cameras a wired network connection to Axon Evidence or
Evidence Local to upload evidence and download camera updates. While information
transfers securely to your organization’s account, the dock also recharges the
camera’s battery.
Health and safety warnings
Read the latest warnings and instructions at www.axon.com/legal. Save this manual.
The health and safety warnings are to reduce the risk of personal injury or property
damage. Read those warnings fully before using this product.
Axon Dock types
Axon has different docks for Axon Body, Body 2, Fleet, and Flex.
Axon's dock has two major parts. One is the core module, which connects to the
internet and transfers information to Axon Evidence services. The other is the
individual bay, which accepts the Axon hardware. The system is modular, and up to
five individual bays can be connected to one core.
The type of bay you use depends on which Axon camera you use. There are three
individual bay designs for:
lAxon Body cameras and Axon Flex cameras and controllers
lAxon Body 2 and Axon Fleet cameras
lAxon Flex 2 cameras and controllers
Core
Individual bay for Axon Body
Cameras and Axon Flex
systems
 1. Axon Flex camera port
 2. Axon Body camera or an
Axon Flex controller port
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Axon Enterprise, Inc. 1

Individual Bay for Axon Body 2
Cameras
 1. Axon Body 2 camera or an
Axon Fleet camera port
Individual Bay for Axon Flex 2
Systems
 1. Accepts an Axon Flex 2
camera
 2. Accepts an Axon Flex 2
controller
A 6-bay dock is also available. As with the individual bays, there are three different
models. One accepts Axon Body cameras and Axon Flex cameras and controllers
(below left). Another accepts Axon Body 2 and Axon Fleet cameras (below right). The
third is designed for Axon Flex 2 cameras and controllers (not shown below).
6-bay for Axon Body Cameras and Axon Flex systems 6-bay for Axon Body 2 and Axon Fleet Cameras
Use a bridge adapter to attach the core to a bay and to attach individual bays to each
other.
Bridge adapter front Bridge adapter back
Be careful when removing a bridge adapter from a bay, as damage may occur if the
bridge adapter is removed unevenly from the bay. Bridge adapters must be pulled
straight out and not angled when removed.
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Axon Enterprise, Inc. 2

Use a locking adapter to fasten a core and bays together.
Additional materials
An Axon Dock may come with an ethernet cable and an external power supply.
Power supply, 8-Bay Dock
(SKU 100142)
Power supply, 1-Bay Dock
(SKU 71104)
Ethernet
cable
Find dock information in Axon Evidence
Information about an Axon Dock and the devices connected to them is available in
your agency’s Axon Evidence account by going to the Device Profile page for the dock.
Your dock must be registered (see next section) to use the this page.
The Device Profile page shows the dock model, serial number, and status of cameras
connected to the dock. The Connected Devices section of the page is built by
assembling the reports sent from a camera each it is docked.
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Axon Enterprise, Inc. 3

This screen shows an Axon Legacy Dock single-bay device profile page in Axon
Evidence.
Registration
If you do not have an Axon Evidence account, contact your Axon administrator and ask
for an account invitation. When the email invitation arrives from
[email protected], accept it and create an account.
Registration and configuration of Axon Docks is not required, but registering does
make inventory management of your docks, including returns through Axon Evidence,
much easier. Your dock must be registered to use the Device Profile page in Axon
Evidence.
 1. Use Axon Device Manager (ADM) to register and name Axon Body Docks for
inventory and management purposes.
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 2. When using the ADM Tap Device option to look for the NFC tag (for AB3,
Workforce, and AB4), hold your mobile device near the icon on the dock. For
the 1-bay dock, the icon is on the side of the dock nearest to the ethernet port.
For the 8-bay dock, the icon is near bay 1, on the side of the dock near the power
connection.
 3. Use logical names when changing the Device Name in Axon Evidence. This will
assist in understanding the location and purpose for the dock.
 4. Use the Device Home feature in Axon Evidence if you have more than one
location with Axon Docks.
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Axon Enterprise, Inc. 5

Network configuration
Axon Body Cameras capture video and audio recordings. Place the camera in an Axon
Dock to securely upload the content securely to your agency’s Axon Evidence or
Evidence Local instance.
An Axon Body Camera can be docked in any compatible Axon Dock and still connect to
your evidence repository to upload video. When docked, the camera obtains its own IP
address to establish a direct encrypted communication channel. The dock functions as
an ethernet adapter, unmanaged network switch, and charger.
To get a dock up and running, you may need some assistance from your IT
department.
If you have questions, contact Axon customer service.
Warning Never connect a dock directly on the internet. The dock must be connected
behind a firewall or secure network.
Network requirements
Axon Docks generate Internet Control Message Protocol (ICMP) packets to the DNS
and gateway every 3–7 minutes. This is done to update the status of the gateway/DNS
on the status page. Your network must allow for the transmission of these packets.
Although the Axon Docks are hardened against external intrusion, it is strongly
recommended for maximum security that industry standard security policies be
followed by placing the dock behind your agency’s firewall.
Firewall configuration
The dock and Axon devices do not require any incoming data ports for regular
operation. All dock communications are outbound. All video and data files are
transmitted securely using HTTPS (SSL) and 256-bit AES encryption. For proper
operation, the dock requires the following outbound firewall ports:
 1. Port 443 (TCP) opened for outgoing traffic to your agency’s Axon Evidence
instance. This is used to send video and data files to Axon Evidence or Evidence
Local using the HTTPS protocol.
 2. Port 53 (UDP) opened for access to DNS, if your network uses external (internet)
DNS servers. When using external DNS servers this is necessary for the dock to
locate the servers for your Axon Evidence account.
 3. Port 80 (TCP) for time synchronization.
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