Axon VIEVU Docking Station User manual

VIEVU Docking Station User Guide 22 January 2019
Version 2.46.7.0 Page 1
INTRODUCTION
The VIEVU Docking Station is a multiple-camera docking option compatible with VIEVU Solution and
VERIPATROL. This guide describes how to use the VIEVU Docking Station with VIEVU cameras and software.
Additional support material is available at www.vievu.com/support.
VIEVU Docking Station
User Guide
CONTACT US
If you need assistance or have any questions, please visit www.vievu.com/docking-station-support,
contact us by phone at 888-285-4548, or email [e-mail].

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TABLE OF CONTENTS
GETTING STARTED ................................................................. 4
PREPARING FOR DOCKING STATION SETUP.............................................................. 4
Overview ........................................................................................................................................... 4
Obtaining IP Address......................................................................................................................... 4
Log In ................................................................................................................................................ 5
MAIN MENU .............................................................................. 7
CONFIGURATION ................................................................................................... 7
VIEVU Software ................................................................................................................................ 7
Time Zone ....................................................................................................................................... 11
Hostname........................................................................................................................................ 12
Location........................................................................................................................................... 13
Proxy Server.................................................................................................................................... 13
IP Address....................................................................................................................................... 14
DNS Settings................................................................................................................................... 15
NTP Server Settings........................................................................................................................ 16
SSL Certificate Support ................................................................................................................... 16
NETWORK TOOLS ................................................................................................ 17
Traceroute ....................................................................................................................................... 17
Ping................................................................................................................................................. 18
SNMP Monitoring ............................................................................................................................ 18
FIRMWARE.......................................................................................................... 24
Overview ......................................................................................................................................... 24
Remote Update Of Docking Stations From VIEVU Solution............................................................. 25
Automatic Update of Docking Station Firmware with VERIPATROL ................................................ 26
Manual Update of Docking Station Firmware................................................................................... 26
Automatic Update of Camera Firmware........................................................................................... 26
PREFERENCES .................................................................................................... 27

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Overview ......................................................................................................................................... 27
Change Login .................................................................................................................................. 28
Change Password ........................................................................................................................... 29
OPERATION ........................................................................... 30
CONNECTING CAMERAS ....................................................................................... 30
Overview ......................................................................................................................................... 30
Docking Station Port........................................................................................................................ 30
LE4mini Port Insert .......................................................................................................................... 30
LE3 Docking Station Port................................................................................................................. 30
Connecting Cameras to a Docking Station ...................................................................................... 30
CAMERA LEDS................................................................................................... 32
LE5 LEDs ........................................................................................................................................ 32
LE5 LITE LEDs................................................................................................................................ 33
LE4/LE4mini LEDs .......................................................................................................................... 33
LE3 LEDs ........................................................................................................................................ 33
ARCHITECTURE..................................................................... 35
CLOUD ENVIRONMENT ......................................................................................... 35
LOCAL SERVER ENVIRONMENT ............................................................................. 36
APPENDIX A: XML CONFIGURATION FILE .......................... 38
CONFIGURE ADOCKING STATION USING AN XML FILE ........................................... 38

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GETTING STARTED
Preparing your Docking Station for use with VIEVU Solution and VERIPATROL.
Preparing for Docking Station Setup
You will need to prepare your Docking Station before configuring it for use with your environment.
Overview
The Docking Station is a network-enabled platform for VIEVU cameras. The Docking Station is connected to an
Ethernet cable and communicates over the internet to automatically transfer video files to VIEVU Solution or
VERIPATROL.
Docking Stations may be mounted on a flat surface or be wall-mounted (Figure 1).
Figure 1
Obtaining IP Address
To set up the Docking Station, connect an Ethernet cable and power cable to the rear of the Docking Station
(Figure 2). The Docking Station uses DHCP by default, to acquire an IP address on a IPv4 network. (You may
acquire an IP address using either an automatic or manual configuration.)

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Figure 2
To obtain an IP address using an automatic configuration:
1. Download the configuration file: DS_settings.XML from the VIEVU support web site
(http://www.vievu.com/docking-station-support/).
2. Edit the XML file to match your settings, (as described in Appendix A: XML Configuration File).
3. Copy the XML configuration file to a FAT formatted USB flash drive.
4. Insert the USB flash drive into the USB port on the back of the Docking Station and wait up to 5 minutes.
5. The Docking Station configures itself according to the XML file settings.
6. A text file containing the IP address assigned to the Docking Station is added to the USB drive.
(See Configure A Docking Station Using An XML File for more information.)
Log In
Once you know the IP Address of the Docking Station, you can access its user interface and log in to configure the
dock.
To login to the Docking Station:
1. Open an internet browser and navigate to the IP address of the Docking Station.
2. The login screen is displayed (Figure 3).
Figure 3

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3. Use the following default credentials to login to the Docking Station:
Login ID: admin
Password: vievu123
4. The Docking Station Configuration page is displayed (Figure 4).
Note: If your login fails, the credentials may have already been changed. In that case, please
contact your system administrator to help resolve the issue.

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MAIN MENU
The Docking Station Menu includes tools for configuring your Docking Station; tools for its network and configuring
SNMP monitoring; firmware installation and preferences.
The Configuration page is displayed by default, after you login to the Docking Station (Figure 4). Navigate
between configuration options by selecting from the following menu options:
Configuration – Setup your Docking Station for use with your VIEVU environment.
Network Tools – Assist with configuring your Docking Station network connection.
Firmware – Configure Docking Station and camera updates.
Preferences – Configure user accounts.
Configuration
Adjust the various settings on the Configuration page to match your current environment (VIEVU Solution or
VERIPATROL). The Configuration page also provides additional customer-manageable settings.
Figure 4
VIEVU Software
Your Docking Station can be configured for use with VIEVU Solution or VERIPATROL.
To configure the Docking Station for use with VIEVU Solution:
1. From the Configuration page, select VIEVU Solution in the drop-down box (Figure 5).
2. In the Account Name field, enter your Account Name. This is the first part of your assigned VIEVU Solution
website. For example, https://XYZDept.vievusolution.com (where XYZDept is the Account Name)
3. In the Access Token field, enter your access token. (You can find this information under the Settings page of
your VIEVU Solution website. (For more information, see the VIEVU Solution User Guide.)
4. In the Domain field enter a domain name where user accounts can be validated.

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Figure 5
5. After entering VIEVU Solution server information, press Save.
6. When the Docking Station configuration has been updated, a success message is displayed.
Figure 6
7. Press OK, and you are returned to the Configuration screen.
8. Click on Test Connection, to verify that your settings are correct.
9. A Connection created successfully message is displayed (Figure 7).

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Figure 7
Note: If the connection test fails, double check that the information has been entered correctly
and that traffic to and from the Docking Station is not blocked by a firewall.
10. If the connection fails (or changes), you may restore the default values by clicking on Reset To Defaults and
try configuring the Docking Station again.
11. Then press Test Connection to ensure that the Docking Station can communicate with the server.
To configure the Docking Station for use with VERIPATROL:
1. From the Start menu and in the VIEVU Software drop-down box, select VERIPATROL (Figure 8).
2. Enter your VERIPATROL Server IP Address and Port # in the fields in the VERIPATROL Server window. (The
default port is 43690.)

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Figure 8
3. After completing the Configuration page, click on Save.
4. You are requested to perform a restart of the Docking Station (Figure 9).
Figure 9
5. If you selected: